REMINDER Check in on the COLLABORATE mobile app How To Select The Right Key Performance Indicators Prepared by: Ron Dimon Partner, Advisory Services CheckPoint.

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REMINDER

Check in on the COLLABORATE mobile app

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How To Select The Right Key Performance Indicators

Prepared by:Ron DimonPartner, Advisory ServicesCheckPoint Consulting, LLC

…and Start Measuring What Matters

Session ID#: 13843

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Presenter: Ron Dimon

■Author of “Enterprise Performance Management Done Right ”

(John Wiley & Sons, 2013)

■30 years of Finance & BI systems and process consulting▪ 9 with Deloitte

▪ 9 with Hyperion Solutions (now Oracle)

▪ Advisory Services Partner with CheckPoint Consulting

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LVCheckPoint Consulting Overview

3

• Implementation services provider

specializing in Oracle Enterprise

Performance Management (EPM) and

Business Intelligence (BI) technology

• Oracle Platinum Partner

• Offices in New York, Michigan, Illinois,

Indiana, and Texas

• Focused on providing complete

solutions from conceptualization

through post-implementation support

MISSION:

To be the premier Enterprise

Performance Management and

Business Intelligence consulting

firm, specializing in large,

complex, multi-phase, multi-

vendor implementations.

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The Problem

■Tons of reports, ounces of insight

■Silos: more argument then agreement

■Low confidence in the numbers

■Business Operations Reviews = The Wild West

■Not moving the needle (not even seeing the

needle!)

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Today’s Objective

1. See a way forward to cut through the mess of

reports, metrics, KPIs, and half-eaten

dashboards to a world where data is working

for you and giving you a competitive

advantage.

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How it’s Done Today

■Deliver whatever data we have, let the users

sort it out

■Send a questionnaire

■Select from a list of metrics

■Do what we’ve always done

■Avoid the problem and maybe it will go away

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A Better Path

■Take A Holistic look at the organization

■Engaging with the business

■Getting agreement across the silos

■Seeing the impact of the value chain

■Alignment with strategic objectives

■Prioritization based on business value and

‘do-ability’

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The Trick!

■Visualizing Value while

engaging stakeholders

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Generic Value Map

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“What drives Value?”

Business Priorities

Customer Retention

Employee Engagement Cost

Qualified Leads

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Prioritization & IMPACT

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Prioritization Criteria (Weighted)

■Business Value▪ Number of connections on value map (0.25)▪ Number of mentions on value map (0.50)▪ Relative Materiality (0.15)▪ Relative Volatility (0.10)

■Ease of Implementation▪ Data Availability & Integration (0.40) ▪ Data Quality (0.30)▪ Data Granularity match (0.20)▪ System & Process readiness (0.10)

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LVPrioritize Initiatives

High

Low

Hard Easy

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LVA Management Operating System

■Enable fact-based debates

■Plan for surprises

■Make fact-based decisions

■Improve Accountability

■Get new insights

■Drive continuous improvement

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Planning

Annual PlanForecast

WorkforceCapEx

Modeling

Strat PlanWhat If

ScenariosP&L, B/S, C/F

Analytics

TrendingVariance

ProfitabilityRoot-Cause

Common RulesCommon DefinitionsCommon Hierarchies

Automated tie-out

Drill down, slice/dice

Self-serve, Metrics

Constraints

Drivers + Targets

Varia

nce

Re-

Fore

cast

Pred

ictiv

e

Fact

-bas

ed

Statutory Consolidation, Flash

Management ConsolidationReporting

ST

RA

TE

GIC

OB

JEC

TV

ES

TR

AN

SA

CT

ION

AL E

XE

CU

TIO

NWhat do we want to

happen?How will it happen (who,

what, by when?)

What happened?Why did we get what we got?

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Planning

Annual PlanForecast

WorkforceCapEx

Modeling

Strat PlanWhat If

ScenariosP&L, B/S, C/F

Analytics

TrendingVariance

ProfitabilityRoot-Cause

Common RulesCommon DefinitionsCommon Hierarchies

Automated tie-out

Drill down, slice/dice

Self-serve, Metrics

Constraints

Drivers + Targets

Varia

nce

Re-

Fore

cast

Pred

ictiv

e

Fact

-bas

ed

Statutory Consolidation, Flash

Management ConsolidationReporting

ST

RA

TE

GIC

OB

JEC

TV

ES

TR

AN

SA

CT

ION

AL E

XE

CU

TIO

NWhat do we want to

happen?How will it happen (who,

what, by when?)

What happened?Why did we get what we got?

Hyperion Planning

Hyperion Financial Management

Hyperion Financial Reporting

Hyperion Essbase

HPCM

Hyperion Strategic Finance

Crystal Ball

Financial Data Quality Management

Data Relationship Management

Automated Reconciliation Management

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LVA Desired Future State

■Everyone aligned & in agreement

▪Debating about the right actions, not arguing

about the right data

■Distill the data to meaningful information at the

right time

▪ Insight into what moves the needle

▪More time on analytics, less time on ETL

■A closed-loop from data, to action, to impact.

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Thank You!Contact Ron at:

[email protected] on twitter @CheckPointLLC

Visit us at Booth 740

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