SITE RETARGETING & REMARKETING DAN ROCHE PPC SPECIALIST
May 14, 2015
SITE RETARGETING & REMARKETING
DAN ROCHEPPC SPECIALIST
WHAT IS REMARKETING/RETARGETING
• RETARGETING IS THE FUNCTION OF CAPTURING INFORMATION AT ONE TOUCHPOINT & USING THAT INFORMATION TO TARGET A USER AT ANOTHER TOUCHPOINT
• SEOMOZ STUDY SHOWED THAT RETARGETED CUSTOMERS WERE 70% MORE LIKELY TO CONVERT & THEY WILL SPEND OVER 50% MORE THAN NORMAL VISITORS
GOOGLE ADWORDS REMARKETING
TYPICAL INTERNET USER
REMARKETING
GOOGLE ADWORDS REMARKETING
• STAGE 1: THE STANDOFF
• STAGE 2: THE INTERACTION
GOOGLE ADWORDS REMARKETING
• STAGE 3 ANNOYANCE
GOOGLE ADWORDS REMARKETING
FREQUENCY CAPPING
• VERY IMPORTANT TO USE FREQUENCY CAPPING
• TIP – LOOK AT TIME LAG REPORT IN MULTI CHANNEL FUNNELS
SOURCE: SEARCH ENGINE LAND
REMARKETING LISTS
• KEY TAKEAWAY FROM YESTERDAY - KRISTJAN MAR HAUKSSON
• USE TOP CONTENT REPORTS IN GA TO CREATE REMARKETING LISTS
• CREATE A CUSTOM REPORT OUTLINING PAGE, CONVERSION RATE AND REVENUE
• CREATE MULTIPLE
NEGATIVE REMARKETING LISTS
• WHEN AN ADVERTISER HAS MULTIPLE REMARKETING LISTS, NEGATIVE LISTS MUST BE CREATED TO STOP CERTAIN USERS WHO VISITED THE SITE BEING RETARGETED TO
• COULD ADD NEGATIVE LIST OF CONVERTED USERS DEPENDANT ON PRODUCT
• IF NEGATIVE LISTS ARE NOT ADDED AND A USER IS ON 2 LISTS QS WILL PREVAIL
REMARKETING CUSTOM COMBINATIONS
• CUSTOM COMBINATIONS ALLOW AN ADVERTISER TO USE MULTIPLE CRITERIA TO ENSURE EXACT USERS ARE TARGETED
• IF YOU NEED TO TAILOR ADVERTS TO WHAT A USER DID ON YOUR SITE THEN CUSTOM COMBINATIONS ARE AWESOME
• EXAMPLES:
• VISITORS WHO VISIT A SHOPPING CART PAGE AND DO NOT CONVERT
• VISITORS WHO PURCHASE A COMPUTER WHO DO NOT BUY A KEYBOARD
• VISITOR WHO BUYS A PRODUCT CAN BE RETARGETED WITH ANOTHER PRODUCT E.G. WHISKEY
SETTING UP CUSTOM COMBINATIONS
REMARKETING MEASUREMENT
• THINGS YOU SHOULD LOOK AT:
• RELATIVE CTR• VIEW THROUGH CONVERSIONS• MULTI CHANNEL FUNNELS
• RELATIVE CTR SHOWS AN ADVERTISERS PERFORMANCE VERSUS OTHER ADVERTISERS WHO WISH TO APPEAR ON THE SAME SITES
• WORKED OUT BY DIVIDING YOUR CTR ON DISPLAY PLACEMENTS BY OTHER ADVERTISERS CTR. AVERAGE IS 1X
REMARKETING MEASUREMENT
• VIEW THROUGH CONVERSIONS OCCUR WHEN A USER SEES AN IMAGE OR RICH MEDIA ADVERT, DOES NOT INTERACT WITH IT BUT COMPLETES A DESIRED ACTION ON YOUR SITE
• USUALLY SET AS DEFAULT AND HIDING IN THE COLUMNS TAB IN ADWORDS.
MULTI CHANNEL FUNNELS
• ATTRIBUTION STILL REMAINS UNCLEAR IN THE INDUSTRY
• ECONSULTANCY REPORT SHOWS THAT 54% OF AGENCIES STILL USE LAST CLICK ATTRIBUTION
• 41% USE CUSTOMISED ATTRIBUTION
WHAT GOES ON IN MY HEAD
• B2C CLIENTS – PAYMENTS DECLINED
• B2B CLIENTS – PURCHASE ORDER