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Presentation forPresentation for
Management Team of S&RMManagement Team of S&RM
ononAlarm Center Relocation PlanAlarm Center Relocation Plan
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Ensuring a safe, secure and healthy working atmosphere in SCB
is an important aspect for preventing uncertainty, threat and risk
to its resources Physical, Human, Financial and Informational.
Alarm Center acts as a One Stop Solution for Security Services
to its customer. Based on business needs, various incident andincidental records and user feedback SRM team has already
decided to relocate Alarm Center in SCB House for providing a
user friendly security support to its employees/customers for
smooth security operation.
Relocating Alarm Center successfully without breaching itsservice excellence to SCB House is one of the most
important challenge. To mitigate the challenge Four Steps
processes have been initiated for relocating Alarm Center.
Overview
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Steps for relocating Alarm Center
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Monitoring (24x7)
Danger and Risks Management System (DRMS-MM8000)
Access Control System (ACS-SiPass) and Bio Access System(BAS)
Remote Video System (RVS) and Remote Monitoring Center (RMC)
Processing Access Requests (Daily average 35+) Processing Premises & Switch Accesses (Mail, Ticket, SMS)
Updating Switch Pass Extensions
Monitoring the issues of safety, security, uncertainties
and risks affecting SCB Interests
Action on any Occurrence/Incident affecting SCB interests
Providing Emergency Safety & Security Supports to SCB
concerns/sites
Conducting Accidental, Incidental and Fire Risks, Safety,
Security, Investigation (If Assigned)
Regular Activities of Alarm Centre:
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Generating & Submitting Reports (Daily, Weekly,
Monthly & Yearly)
Updating Weekly On Call Security roster or any
instructions to the assigned SCB sites
Collecting and Disbursing OK Reports (Ensuring allassigned SCB sites are all right)
Maintaining Operational Database
Managing Fire Extinguishers for Fire Hazard Free SCB
Premises
To Communicate, Coordinate with other OperationalWings of the organization as required
Generating SMS (If Required)
Administer the CR, ERT & Traffic Operation
Regular Activities of Alarm Centre:
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Additional Activities of Alarm Centre:
Disaster & Emergency SituationMonitoring
(Flood, Cyclone, Earthquake etc. Ref: Flood 2007,
SIDR 2007, NARGIS 2008, National Election 2008)
VehicleManagement (Parking & KeyManagement)
Emergency OK report (if required)
Admin Yellow Page Development & Update
Ensure fire safety & security of all SCB premises (Office &
Vehicles) through portable fire extinguisher.
Emergency Support (i.e. medical, transport, guest house etc)
NewsMonitoring & Reporting
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Challenges
Relocating
RVS (Remote Video System):
ACS (Access Control System):
FDS (Fire Detection System):
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Challenges
Software: TeleEye & RMC
Manufacturer: Signal communications ltd. &
Siemens
System type: Remote video system
Version 2.00
Features:
Live/Remote monitoring
Event/continuous recording
Retrieval of old clips
Recording at site and remote server
Achievement :
Live monitoring of20 SCB Switches in different
location.
RVS (Remote Video System):
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Challenges
ACS (Access Control System): Software: SiPass
Manufacturer: Siemens System type:Access control system
Features:
Live/Remote monitoring
Generation of report
Control over door locks
Control over access privilege
Printing/Issue ID passes
Achievement :
Alarm Center monitor31 sites including
Head Office Premises, Regional office
Premises & Switches.
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Challenges
FDS (Fire Detection System): Software: MM8000
Manufacturer: Siemens
System Type: Fire detection system System overview: An advanced fire detection system
Features:
Addressable system
Variable sensitivity
Graphical representation of generating alarm
Capable to trigger another action Integrated with HVAC under building platform
Sends email notification
Achievement :
live monitoring of08 offices in Head Office Premises
& 02 Regional Office (Sylhet & Rajshahi) under FDS.
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Most of the out panels are not functioning
smoothly as those out panels have beenrunning continuously about four years. Inaccordance with IT policy, the expected lifecycle of a computer is 4 years.
Recommendations
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Considering the space available in BMS Room and SCB HouseStandard, Alarm Center requires below mention equipments andsoftware for cost effective operational need:
6 CPU highly configured with 6 LCDMonitor 21
Remote connection for ACS and FDS to at least 2 Alarm CenterEmployees with more authority
Multi IP enabled Video Reception Software for Tele Eye
3 desks with power and LAN connection
6 power and LAN connection port for the mentioned systemsoperation.
1 PABX connection
1 Television with dish connection for news monitoring.
8 locker
Recommendations
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Security System & Operation concern will providenecessary support and take actions required to ensure:
IT will provide and install those CPU to BMS Room in SCB
House.Siemens and ICEL will configure those systems to be fullyoperational. Next, we will hand over old PCs to IT.
Power and LAN connections are established beforeinstalling the systems.
Necessary coordination is required with:ITOperation & Maintenance,PFS
Vendors (Siemens and ICEL)
Recommendations