Reg Guide 07 - 1105 Media: Home -- 1105 Mediadownload.101com.com/pub/cpm/files/CPM2007EAST_RegGuide.pdf · 2007-09-04 · SB12: VoIP Security Threats: It’s Not If, It’s When (200L)

Overview

1www.ContingencyPlanning.com

November 13-15, 2007 • Gaylord Palms Resort • Orlando, FL

The Premier Training Event for Business Continuity/COOP,Emergency Management and Security

Overview

2 www.ContingencyPlanning.com

Welcome to CPM 2007 EASTThis premier training event will provide you with a complete risk management education, as well as many opportunities to network with your professional peers. CPM is dedicated to the convergence of business continu-ity/ COOP, emergency management and security to en-able you to prepare a comprehensive and effective plan so your organization will prevail in the face of disaster.

10 Reasons to Attend• Learn From Industry Experts and Practitioners.

See pages 8-17• Hear Industry Prespectives From Keynote Speakers!

See page 3• Expand Your Professional Peer Network! See pages 3-4• Increase Your Professional Worth! See pages 18-19• Participate in a Disaster Simulation! See page 11• Earn 29 CEUs or More! See page 19• Find a Solution! See page 5• Avoid Costly Mistakes! See pages 8-17• Get Certified! See pages 18-19• Attend Three Conferences in One! See pages 8-17

ContentsKeynotes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Networking Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Exhibit Hall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5At-a-Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8CPM Hall of Fame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Exhibitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Training and Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Hotel and Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Fees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Produced by The CPM Group215.348.1084 • 703.876.5059 Fax

CPMEvents@ContingencyPlanning. comwww. ContingencyPlanningExpo. com

Gaylord Palms Resort


KeynotesWelcome Breakfast and Keynote AddressTuesday, November 13 8:00 AM – 9:30 AM

“Emergency Preparedness vs. Crisis Response: Why Proactive Measures Are Critical to an Effective Response”Todd A. Osborn, MSM, PMP, John Deere

Since its inception, emergency management has been focused on effective response to crisis events. This is like playing chess only by responding to your opponent’s moves and places you at a distinct disadvantage. Most crisis events have indicators, or “triggers” that offer advance warning of an impending event. Understanding these triggers is vital to proac-tively plan for crisis situations. Learn how to develop and mature this competency to better anticipate emerg-ing situations, mitigate their impact and potentially eliminate them entirely. Using real-world situations, this keynote will introduce the mindset and techniques that can assist in proactively managing future events.

Todd A. Osborn, MSM, PMP, is an emergency prepared-ness consultant and international executive coach. A former Army Intelligence Officer, he brings more than 17 years of hands-on leadership experience, which includes international project management, global operations, humanitarian relief efforts and disaster planning. Todd has led international projects for Caterpillar Inc. and is the first emergency preparedness manager in the 170-year history of John Deere. He was one of seven executive coaches selected to support John Deere’s participation in the Dart-mouth-Tuck Global Leadership Development Program. In 1996, he was awarded the U.S. Army’s Humanitarian Ser-vice Medal for his leadership in preparing for and recover-ing from Hurricane Fran, which devastated portions of the Eastern Seaboard earlier that year.

Luncheon and Keynote AddressTuesday, November 13 12:30 PM – 2:00 PM “Soft Skills – The Security Professionals Next Step to Career Advancement” Jim Litchko, CISSP, CAS, Litchko & Associates, Inc.

Now that you are a certified security professional, how do you advance to the next level? Most security professionals say having successful “soft skills” helps. These skills include proficiency in techniques and strategies for successfully managing, gaining consensus, influencing corporate opinion and resources and selling senior management. This keynote will provide you with a more detailed understanding of these skills and better yet, how to master them.

Jim Litchko, CISSP, CAS, has more than 30 years of sales experience, selling everything from shoe shines to a billion-dollar budget to Congress and the Pentagon. A security professional, he has supported the security assessments for more than 150 systems, in the White House, an Internet gambling casino and one of the most advanced military command and control systems. He has been an executive in five different commercial security companies and is a professional social engi-neer. In addition, Jim has authored four security and management books, served as adjunct professor at Johns Hopkins University and remains an internation-ally known professional speaker on security, leadership and business development.

Gaylord Palms Resort


Exhibit Hall Grand Opening and ReceptionTuesday, November 13 • 5:00 PM – 7:30 PMJoin one of our best-attended events as the exhibit hall opens to reveal a showcase of the industry’s hottest vendors! They have the prod-ucts and services you need to go home with a solution. As you tour the offerings, enjoy sam-pling fine wines and hors d’oeuvres.

Attendee Networking BreakfastWednesday, November 14 7:30 AM – 9:00 AM

An attendee favorite! This is your perfect op-portunity to meet exactly who you’re looking for. Tables will be labeled by industry so you can sit with others who face similar professional challenges. This event is only available to paid conference attendees and speakers.

Networking Events

Exhibit Hall LuncheonWednesday, November 14 • 12:00 PM – 2:30 PMDon’t let hunger pains keep you from visiting exhibitors. Grab some lunch in the hall and use this dedicated exhibit hall time to chat with vendors and register for their great giveaways!

Continental Breakfast and Prize RaffleThursday, November 15 8:30 AM – 10:00 AM

Rise and shine! Head down to the exhibit hall to begin your last day at CPM 2007 EAST. We’ll provide the caffeine and a continental breakfast. Find out if you’ll be taking home a prize, given by one of our generous exhibitors.


Exhibit Hall

Make the most out of your time at CPM by touring the exhibit hall and speaking with the knowledgeable

vendors who serve the industry. Discover new solutions. Attend the special events taking place in the hall each day!

Exhibitors at CPM cover all aspects of preventing, plan-ning for and recovering from disasters. Solutions in the hall include:

• Emergency Notification and Business Communication Services

• Business Continuity Planning and Disaster Recovery Software and Services

• Business Continuity Training and Education• Enterprise Solutions for Disaster Recovery and Business

Continuity• Disaster Restoration Services

• Pandemic Preparedness• Hot Site Negotiations• Disaster Ready Disk-Based Backups• Decontamination Trailers and Accessories• Personal Protection Equipment• Security Solutions

Tuesday, November 135:00 PM – 7:30 PM Exhibit Hall Grand Opening Reception

Wednesday, November 1412:00 PM – 2:30 PM Exhibit Hall Luncheon

Thursday, November 158:30 AM – 10:00 AM Continental Breakfast and Prize Raffle


At-a-Glance

Monday, November 122:00 PM - 6:00 PM Registration Open

7:00 AM - 5:00 PM Registration Open

8:00 AM - 9:30 AM Welcome Breakfast and Keynote Address

9:45 AM - 5:00 PM BC1: Tutorial: Business Continuity 101 (100L)

9:45 AM - 11:00 AM BC2: Organizing a Business Emergency Response

Team (300L)BC3: Testing Verisimilitude: Failure Equals Success (400W)EB4: Pandemic Influenza: Essential Medical Planning

Considerations (200L)SB5: Resiliency & the Justification of IT Risk Reduction

Actions (300L)LB6: Using ISO 17799:2005 to Achieve Regulatory

Compliance (200L)

11:15 AM - 12:30 PM BC8: Contingency Planning for Your People (100L)BC9: BCP: A Risk-Based Approach for Key National

Infrastructure (400L)EB10: United Space Alliance’s Approach to an Integrated

Emergency Management Process (400C)EB11: Likelihood of Tsunami Occurence in the U.S. and

Its Effects (400L)SB12: VoIP Security Threats: It’s Not If, It’s When (200L)

12:30 PM - 2:00 PM Luncheon and Keynote Address

2:15 PM - 3:30 PM BC14: Improving Your DR Program: Secrets You Need to

Understand (300L)EB15: Continuity Planning & Implementation at The

Bureau of the Public Debt (400C)EB16: Crisis Communications in a High-Tech World

(200W)SB17: A New Approach to Physical Security

Benchmarking (400L)LB18: Creating a Dynamic Security & Business

Continuity Department: Leadership in Difficult Times (300L)

3:45 PM - 5:00 PM BC20: Ensuring a Successful BIA (300L)EB21: Healthcare’s Best Practices for Emergency

Preparedness (300L)EB22: How the Super Bowl was Managed Like a Disaster

in Jacksonville and Detroit (400C)SB23: It’s the Data, Stupid! (200L)LB24: Apology as a Business Decision: New Research in

Crisis Communication (400L)

5:00 PM - 7:30 PM Exhibit Hall Grand Opening Reception

Tuesday, November 13

TRACK

BC = Business Continuity IssuesEB = Emergency Management &

Business Continuity IssuesSB = Security & Business

Continuity IssuesLB = Leadership &

Business Continuity Issue

LEVEL

C = Case StudyL = LectureW = WorkshopP = Panel DiscussionR = Roundtable Discussion

FORMAT

100 = Beginner200 = Beginner – Intermediate300 = Intermediate400 = Intermediate – Advanced500 = Advanced


8:00 AM - 11:00 AM Registration Open

8:00 AM - 10:00 AM Continental Breakfast and Exhibit Hall Prize Raffle

10:00 AM - 12:45 PM EB52: Public Information 101 (200W)

10:00 AM - 11:15 AM BC53: Facing Enterprise-Level Risks: Business Resilience

for Private Sector and Government (400L)EB54: Creating Partnerships for Emergency Preparedness

(200L)BC55: Conducting a Business Continuity Plan Audit (200L)

SB56: Navigating the Compliance Conundrum (300L)LB57: Strategy for Success: Building Trust in a

Complicated World (500L)

11:30 AM - 12:45 PM BC58: War and Business Continuity (300L)EB59: Safety Officer’s Role in Emergency Management

(300L)LB60: A New Model for Defending the Country and

Enterprise Critical Infrastructure (300L)LB61: Seven Habits of Highly Effective Planners (400L)LB62: Be A Manager, Get Sued: A Proactive Approach To

Protecting Yourself (400L)

Wednesday, November 147:30 AM - 5:00 PM Registration Open

7:30 AM - 9:00 AM Attendee Networking Breakfast

9:15 AM - 12:00 PM EB26: Disaster Simulation Exercise (300W)

9:15 AM - 10:30 AM BC27: Which Comes First: A BIA or Risk Assessment?

(300L)BC28: Emerging Technology Strategies for Resiliency

(400L)EB29: Early Intervention: Protection from Avian Flu via

Non-Pharmacological Means (200L)EB30: Using NIMS to Structure Your BC Plan (300W)SB31: Eliminating the Haystack: Converting Information

Overload to Critical Intelligence (100L)

10:45 AM - 12:00 PM BC33: Using Standards for Building Business Continuity

Programs (300L)BC34: Lesson Learned: Preparing for Disasters through

Claims Management and Observation (400C)EB35: Planning for the Big One (400L)SB36: Keeping Schools Safe for Learning (300L)SB37: Analysis of the Threat Landscape: Interactions

Between Cyber Criminals (200L)

12:00 PM - 2:30 PM Exhibit Hall Open

12:00 PM - 2:30 PM Exhibit Hall Luncheon

2:45 PM - 4:00 PMBC39: How to Find the Weak Areas in Your BCP (300W)BC40: Managing Management’s View of BC Program

Success and Value (400L)EB42: Real Public Notification at a Utilities Site (300C)SB43: Prevention is the Best Cure to Eliminate an IT Crisis

(500L)LB44: Is Everyone Engaged? Learn to Effectively Facilitate

a Tabletop Exercise (100W)LB50: Ask the Experts: Free Advice for Your Program

(300P)

4:15 PM - 5:30 PM BC45: Pandemic Planning: It’s Not Just Bird Flu Anymore

(300W)EB46: USCG Auxiliary Incident Management:

Plotting a New Course for the 21st Century (300L)

BC46: HSPD-20 and NSPD-51: The Hail-Mary Pass of the Department of Homeland Security (300L)

EB47: Principles of Incident Management (300W)SB49: Secure After the Recovery: Keeping Business and

Systems Secure and Compliant (200L)BC51: Contingency Planning: Guidance of the National

Institute of Standards and Technology (500L)

Thursday, November 15

At-a-Glance

CANCELLED


SessionsTuesday, November 13

BC1: Tutorial: Business Continuity 101 (100L)Kelley Okolita, Hanover InsuranceThis popular all-day session provides a solid founda-tion for understanding business continuity principles and processes. The course is a starting point for all new planners and, when combined with other sessions at the conference, builds a framework for developing and implementing a business recovery plan. Learn all about safety, incident response, risk analysis, recovery strate-gies, plan development, plan testing and maintenance and awareness programs. This is also a terrific refresher course for more experienced planners. Participants receive a manual and sample recovery plan.

BC2: Organizing a Business Emergency Response Team (300L)Stephen Stempniak, City of Anaheim Police DepartmentBrenda Emrick, City of Anaheim Police DepartmentWhen a major disaster occurs, police, fire and emergency medical services may not always be available. It is incum-bent upon your business to plan, respond, mitigate and recover from all-hazard incidents. Private sector pre-paredness is not always a luxury; it is a cost of doing busi-ness in the post-9/11 world. It is ignored at a tremendous potential cost in lives, money and national security. How do you measure preparedness and evaluate awareness? This session will define the components and provide training for a successful response to potential hazards or incidents. Learn how to ready your business in disaster preparedness and recovery.

BC3: Testing Verisimilitude: Failure Equals Success (400W)Kathleen Lucey, FBCI, Montague Technology ManagementIn the real world of disaster management and recovery, many events require staff to think on their feet and work together. If your recovery tests usually meet all objec-tives, you are not providing adequate, real-world train-ing. “Verisimilitude” means “like reality,” and in order to achieve it in your test program, you need to use reality-based scenarios. This session first presents a test reality framework and then asks participant teams to modify basic testing scenarios to meet reality. This pragmatic workshop gives participants specific tools to make their test programs and efforts more useful.

EB4: Pandemic Influenza: Essential Medical Planning Considerations (200L)Stewart Smith, Logistics Support Inc.This session provides an overview of the medical compo-nents needed in planning for a pandemic event. Discus-sions will include the integration of incident manage-ment (preparedness, prevention, mitigation, response and recovery) with states of a disaster cycle (situation, hazard, event, damage and impact) as they relate to pandemic influenza planning. Attendees will learn about deliberate planning versus crisis planning activities and the essential medical planning components to address concept of operations; logistics; risk assessment; health surveillance; population care; preventive considerations; patient evacuation; administration and finance; direc-tions and control; medical countermeasures for family; workplace and the individual; and state/local/federal government responsibilities.

SB5: Resiliency & the Justification of IT Risk Reduction Actions (300L)Dennis Wenk, Hitachi Data SystemsThe demand for resiliency has increased due to changing technologies, globalization, eliminating time zone differ-ences, and the explosive growth of Internet computing. The intense dependence on technology has increased economic vulnerabilities while the complexities of het-erogeneous IT environments are making resiliency more difficult to achieve. Business resiliency is a requirement for businesses today as the economic impact of interruptions can be devastating. This seminar will present a process to evaluate resiliency alternatives, identify optimum solutions and justify the investment needed to increase resiliency.

LB6: Using ISO 17799:2005 to Achieve Regulatory Compliance (200L)Dr. Jim Kennedy, Alcatel-LucentThis session provides an overview of how international standard ISO 17799 can help companies achieve regula-tory compliance related to healthcare and HIPAA, phar-maceuticals and the FDA, finance and banking with the SEC and power utilities to meet the new NERC CIP stan-dards. Attendees will be given an in-depth look at ISO 17799 and its component parts. A simple methodology


Sessionswill be introduced, which has helped many organizations achieve regulatory compliance.

BC8: Contingency Planning for Your People (100L)Gina Potenza, CBCP, Laboratory Alliance of CNY, LLCAs business continuity professionals we frequently focus our efforts on the redundancy of data and telecommunications infrastructure and strategies for the continuation of critical business functions when facilities and/or systems are unavail-able. While these are integral to any BCP plan, businesses must also consider how to protect the workforce. During situ-ations when employee availability is compromised it is equally important for organizations to plan ahead for dealing with the needs of their employees through policies, strategies and personal preparedness awareness and training. This lecture will focus on and discuss strategies for minimizing the impacts to your workforce while maximizing the effectiveness of your people and business continuity plan during a disaster.

BC9: BCP: A Risk-Based Approach for Key National Infrastructure (400L)Jonathan Halliwell, Halliwell AssociatesBCP policies “set the stage” for the BCP process. They establish and document basic planning requirements, standards and guidelines. At a minimum, they should set the scope of BCP across the enterprise by defining business units, offices, etc. This session will define the requirements: a BIA’s ongoing plan maintenance; testing requirements; external review requirements; BOD involvement; organiza-tional framework; critical business functions; determining the impact of not performing the business function; and understanding maximum acceptable outage.

EB10: United Space Alliance’s Approach to an Integrated Emergency Management Process (400C)Andrea Hollman, United Space Alliance, LLCUnited Space Alliance, LLC (USA), is currently NASA’s prime contractor for space shuttle operations. This case study will show how United Space Alliance created a company-wide emergency management process. It will also demonstrate how integration among the organiza-tion is the key to a successful process.

EB11: Likelihood of Tsunami Occurence in the U.S. and Its Effects (400L)Dr. Reese Halter, Global Forest ScienceDuring the past 300 years, there have been at least eight

tsunamis that have hit the U.S. mainland, as well as the Hawaiian Islands. The western edge of our continent is part of the Pacific Rim of Fire, volcanic and tectonic activity is constantly occurring on the ocean floor and the West Coast has active faults or zones of subduction that can cause large amounts of water displacement. Although tsuna-mis can not be predicted, they can be detected by global underwater and land sensors. This session will explore the occurrence and effects of tsunamis and will examine the level of preparedness along the West Coast.

SB12: VoIP Security Threats: It’s Not If, It’s When (200L)Eric Hanselman, IBMAs the epidemic of spam and malware continues to bring e-mail to its knees, the industry is finding it tough to build security into new communications protocols. Un-fortunately, the trouble is VoIP – the most important new communications protocol since SMTP. VoIP is following an eerily similar path as SMTP traveled in the 1970s and 1980s, with few widely enabled security measures. As a result, we sit on the cusp of a new era of malicious VoIP attacks. This session will discuss emerging threats to VoIP and the steps companies and end users need to take today to protect themselves.

BC14: Improving Your DR Program: Secrets You Need to Understand (300L)Robert Goodman, Florida HospitalPutting together an effective disaster recovery program is a daunting task. Building the process is difficult, but making sure it really works is by far the toughest chal-lenge. There are lots of things that your IT people, ven-dors and others don’t tell you that you need to under-stand to make your program really work. This session will offer insight into problems you may not realize you have and show you how to address them. Included in the discussion will be application secrets, personnel secrets, data secrets, vendor secrets, hardware secrets, testing se-crets and deployment secrets. If maintaining an effective DR program is important to you, don’t miss this session.

EB15: Continuity Planning and Implementation at The Bureau of the Public Debt (400C)Christine Testa, The Bureau of the Public DebtMichael Mastrorocco, The Bureau of the Public DebtMichael Kelley, The Bureau of the Public DebtIn this session, participants will examine a case study on


SessionsPublic Debt’s approach to contingency planning. Public Debt’s mission is to finance and account for the public debt of the U.S. government. This presentation will pro-vide an overview of operations, contingency objectives and response concepts. It will also discuss testing objec-tives and methodology and incorporation of contingen-cy planning into daily business operations.

EB16: Crisis Communications in a High-Tech World (200W)Kerry Birch, CBCP, SAICE-mail, text messaging and cellular phone technolo-gies have radically modified the “acceptable” timeline for response communications. Today, you need to have your message ready, your method of distribution clear and your spokesperson in front of the cameras quickly after a major event. In this case study/workshop, review significant events from the past 20 years and see how the response “timeline” has changed. Presenters will use a hands-on activity, challenging participants to create and obtain “approval” for a media message within today’s timeline parameters. Participants will leave with a template media message and e-mail to tailor for individual company use.

SB17: A New Approach to Physical Security Benchmarking (400L)David Patterson, Patterson and Associates Security ConsultingPhysical security benchmarking is the process of identify-ing, understanding and adapting physical security practic-es from organizations anywhere in the world to help your organization improve performance. This presentation introduces a new approach that benchmarks your secu-rity organization against others, factoring in your unique business environment and goals. This system enables you to more rapidly attain effective performance levels of an effective security program. Attendees will learn how to identify areas to monitor, establish levels of service, define key performance indicators and costs and how to express results in clear, concise and convincing fashion.

LB18: Creating a Dynamic Security and Business Continuity Department: Leadership in Difficult Times (300L)Peter Martin, AFI InternationalThe ever-increasing demands on security and business continuity are rarely met with the additional resources and budget increases required to succeed. Doing more

with less, meeting escalating expectations and retaining the best employees is a daily reality for top professionals. Success requires leadership and vision. These attributes are critical and ensure your success and the success of your team. This presentation will define the competen-cies and styles of leadership; compare leadership versus management; detail how to establish communication and motivation; show how to grow a team; and define how to attain clear goals and direction.

BC20: Ensuring a Successful BIA (300L)Ted Brown, CBCP, KETCHConsultingMorris Davis, CBCP, KETCHConsultingNeed a review of the “critical success factors” that lead to a quality BIA? Look no further. Participants of this session will discuss common pitfalls that usually end in failure. Other discussions will include the project plan, surveys, goals, output, sponsors, management buy-in, necessary resources and more.

EB21: Healthcare’s Best Practices for Emergency Preparedness (300L)Shannon Kendall, Providence Saint Joseph Medical CenterConnie Lackey, Providence Saint Joseph Medical CenterSteven Storbakken, Providence Saint Joseph Medical CenterKay Fruhwirth, L.A. County Emergency Medical Services AgencyOn June 23, 2006, Governor Arnold Schwarzenegger declared Providence Saint Joseph Medical Center “a perfect model” of emergency preparedness for Califor-nia’s hospitals. The center is one of 12 disaster resource centers for L.A. County by the Department of Homeland Security’s National Bioterrorism Hospital Preparedness Program and has received best practice commendations from the Emergency Medical Services Authority and the Joint Commission on Accreditation of Healthcare Organi-zations. Their team will show you how to have a regional disaster response plan, how to pool resources and imple-ment preparedness programs, best practices for creating a centralized command center and interoperable com-munications with dual redundant backup.

EB22: How the Super Bowl was Managed Like a Disas-ter in Jacksonville and Detroit (400C)Chas Walts, MTSS IT SolutionsJimmy Stanford, MTSS IT SolutionsThis session will focus on preparedness strategies for large-scale events, such as the Super Bowl. Jacksonville,


SessionsFL, and Detroit, MI, both planned and prepared for their hosted Super Bowls for months before the event. Part of the process included the development of a unified com-mand plan. The event (emergency) operations center (EOC) for both cities was fully staffed to monitor the execution of all of the city’s traffic, security and support functions. Learn how emergency management systems, emergency management software and managing and reporting requirements played a role.

SB23: It’s the Data, Stupid! (200L)John Kindervag, CISSP, CEH, QSA, VigilarA proactive approach is essential for IT protection as hackers mature from script kiddies to well-organized crime rings looking for financial gain from hacks and breaches. This, combined with a highly regulated (SarBox), highly accountable (CA1386 directive on consumer disclosure) environment, is causing a shift in security priorities to protect data. Learn what is causing

this shift, and what it means for consumers and busi-nesses alike. This session will address the growing risk to corporations’ most valuable asset – their data – and how enterprises can adjust their threat model and security practices to address these risks.

LB24: Apology as a Business Decision: New Research in Crisis Communication (400L)Jo Robertson Corporate lawyers are typically reluctant to recommend that a company in crisis shoulder the blame until it has been established by a court of law. Public relations practitioners assert that offering an apology could help mitigate damage to public opinion, company reputa-tion, market share and customer allegiance. By analyzing survey results, tabulating the number of media stories and tracking stock performance, you can make an initial determination as to whether taking the blame is a legiti-mate business decision.

Wednesday, November 14

EB26: Disaster Simulation Exercise (300W)Jeffrey Goldberg, CHS-III, Palm Beach County Emergency ManagementDon’t be caught unprepared. Find out how you would perform in an actual disaster. This popular dynamic workshop is a favorite at the CPM conferences, and this year, it will be even more interactive and real to life than ever before. This session fills up quickly, and registration is limited. Sign up early to reserve your seat and be a part of all the action.

BC27: Which Comes First: A BIA or Risk Assessment? (300L)Elizabeth Byrnes, MarshThis session will discuss the order of conducting a busi-ness impact analysis and a risk assessment. It will cover understanding the current business continuity state of your company and the logical next steps. If a company has a limited budget, it is imperative to order your busi-ness continuity program to deliver the maximum results back to the corporation. This program is designed to

help determine the current corporate business continu-ity state and how best to proceed in the analysis/assess-ment phase.

BC28: Emerging Technology Strategies for Resiliency (400L)Rex Engstrand, Wells FargoChris Kennedy, Wells FargoLearn a variety of new strategies for increasing recover-ability from workspace through the mainframe environ-ment. Specific topics will include distributed workspace management, protecting data across long distances and implementing a process to manage the ever-increasing quantities of open systems. A discussion of high avail-ability versus business continuity will also be included.

EB29: Early Intervention: Protection from Avian Flu via Non-Pharmacological Means (200L)James N. DiClementi, DuPontThe prevailing threat of pandemic influenza has spurred many organizations to develop or refine preparedness


Sessionsplans. These plans often place a strong emphasis on pharmaceuticals, such as vaccines and antiviral medica-tion. Yet one often-overlooked area is the role of non-pharmacological interventions (NPIs), which can be a powerful complement to vaccines and antivirals. This presentation will identify the four primary NPIs that reduce the spread of germs and provide information on how to deploy these measures to better plan for the future.

EB30: Using NIMS to Structure Your BC Plan (300W)David Haggarty, Conestoga-Rovers & AssociatesThis workshop provides an overview and process to structure and execute business continuity and resump-tion activities within small or large businesses. It will identify critical path items for resumption and recovery and will provide a tabletop drill demonstrating the use of the National Incident Management System structure for expanding or contracting efforts.

SB31: Eliminating the Haystack: Converting Informa-tion Overload to Critical Intelligence (100L)Andrew Chester, iJET Intelligence Risk SystemsResilient businesses understand which assets are strate-gic and the risks and interdependencies affecting them. Security imperatives include assessing and protecting those assets against defined risks. The challenge is to manage information flow to understand the myriad of threats in an age of overabundant data feeds. Finding the “right” intelligence can be like searching for a needle in a haystack. This session will provide a model to col-lect relevant, reliable intelligence with surgical precision rather than relying on a torrent of data to satisfy a thirst for knowledge. Participants will explore the challenge of information overload by learning effective intelligence collection and analysis techniques.

BC33: Using Standards for Building Business Continuity Programs (300L)Paul Kirvan, FBCI, CBCP, CISSP, MarshCarol Adams, AlcosanWe are always looking for the perfect template or check-list for use in business continuity planning, but why invent the wheel when there are already many good ones available? Basing initiatives on accepted standards and practices makes your programs easier to audit and brings you closer to achieving true compliance with

industry standards. This session will demonstrate how you can adapt existing standards, such as NFPA 1600, various NIST 800-series documents, the DRII/DRJ GAP and BS 25999 Parts 1 and 2 and practices into working documents.

BC34: Lesson Learned: Preparing for Disasters Through Claims Management and Observation (400C)Frank Rudewicz, UHY AdvisorsRobert Lang, UHY AdvisorsThis interactive presentation will discuss lessons learned from preparing claims and observing firsthand the aftermath of several significant natural disasters, including Hurricanes Katrina and Rita. Attendees will gain insight into best practices of preparation for disasters by reviewing case studies of the management and preparation of various claims of property damage, business interruption, security, personnel and informa-tion loss.

EB35: Planning for the Big One (400L)Paul B. Dill, Virginia Department of Emergency Manage-mentAttendees will discuss the concerns, considerations and problems common in planning for a catastrophic earthquake, perhaps nature’s only “no-notice” event. Attendees will learn methodologies for assessing plan-ning and training needs, as well as identification of response and recovery capabilities in local and state levels of government, the private sector, non-profit and volunteer organizations. This session will discuss planning in the Midwest with the New Madrid Seismic Zone, as well as the presenter’s first-hand account of the 6.7 and 6.0 magnitude Kiholo Bay earthquakes on the Big Island of Hawaii in October 2006, including les-sons learned.

SB36: Keeping Schools Safe for Learning (300L)Stevan P. Layne, CPP, CIPM, Layne Consultants Interna-tionalThe country was understandably concerned after the events at Columbine High School and the numerous copycat attempts that followed. More recently came the shootings at the Amish schoolhouse in Pennsyl-vania and the Virginia Tech campus – the 68th school shooting since the late 1990s. This comprehensive pro-gram presents much of the information gathered by


Sessionsthe 2002 Safe Schools Initiative, the U.S. Secret Service National Threat Assessment Center and the U.S. De-partment of Education. While discussing past events, this session will take an objective look at the future and offer sound advice for law enforcement, private securi-ty, educational institutions, risk managers and parents.

SB37: Analysis of the Threat Landscape: Interactions Between Cyber Criminals (200L)Scott Lupfer, IBMIt’s no secret – the Internet threat landscape has shifted. What used to be a playground for hackers, crackers and script kiddies is now a borderless abyss of organized crime fueled by financial gain. Participants will explore the current threat landscape, gain knowl-edge on the newest cyber criminals and examine the latest tactics employed by these predators. This ses-sion will address how spammers, phishers, worm writ-ers and hackers interact with this new crime element and, more importantly, what you can do to prepare infrastructures to stave off these relentless attacks to protect critical business assets.

BC39: How to Find the Weak Areas in Your BCP (300W)Jack Hipple, Innovation-TRIZThis workshop will provide a framework for systemati-cally analyzing your business contingency plans to pro-vide a basis for emergency planning. Studies of inven-tions across numerous areas of technology have shown common patterns. When these common patterns are reversed, a common inventive process for failure predic-tion is found. This workshop will review this process and guide participants through exercises to ensure that the process can be applied to their organization. Participants will receive a copy of the overall algorithm and its sup-porting thinking tools to assist them in future analysis.

BC40: Managing Management’s View of BC Program Success and Value (400L)John Beattie, News CorporationForget traditional business continuity methods – design your program based on the results you will give to the CEO and the board. Such a program starts by determining the information that will be presented and what senior man-agement can expect as a result of making the investment in business continuity. This session will teach you to com-

municate with executives in their own terms about the progress, success and value of your program. You will be ready to garner the often missing executive sponsorship that is vital to any program, and you will have a starting point for defining and establishing your own success.

EB42: Real Public Notification at a Utilities Site (300C)Brian Shanks, NB Power - NuclearThis session will discuss the development and deployment of a public notification system in close proximity to an electrical generating site in Canada. Discussions will focus on testing and evaluation, tips and methods of deploy-ment when dealing with mixed suburban/rural communi-ties, errors to avoid and national notification requirements.

SB43: Prevention is the Best Cure to Eliminate an IT Crisis (500L)Yuval Ben-Itzhak, FinjanKeeping businesses up and running is a 24/7 priority. Staying ahead of hackers and Web threats prevents busi-ness downtime and loss of revenues. The Web is the top of-fender of malicious code propagation; therefore, enterprise organizations should be aware of the potential risks posed by advanced attack vectors. Enterprises must enhance reactive security measures by adopting proactive security measures that will prevent crisis situations. Learn in-the-wild examples of the latest Web threats and steps you can take to effectively defend your networks against them.

LB44: Is Everyone Engaged? Learn to Effectively Facilitate a Tabletop Exercise (100W)Jo Ann Wipperfurth, Pre-Emergency PlanningA tabletop exercise is a facilitated analysis of an emergency situation in an informal, stress-free environment. Success-ful tabletop exercises involve group participation. The exercise facilitator will make the difference between a productive exercise and one that ends in frustration. In this workshop, you will learn some important strategies in the art of exercise facilitation. Participants will have an oppor-tunity to practice techniques to avoid problem exercises.

BC45: Pandemic Planning: It’s Not Just Bird Flu Anymore (300W)Pamela Crowe, CBCP, EDS Michael Kisamone, CBCP, EDSDo you really know what you have to do to keep your business in business? This session will examine the


Sessionsbeginning of a pandemic event at a hypothetical compa-ny. Attendees will be assigned to small groups to discuss how the developing pandemic event will affect different areas, such as network, facilities, HR, etc., and then move on to large group analysis. Discussions will include what can be done to reduce the possibility of a pandemic occurrence, and reference material and checklists will be provided for attendees to take home for immediate implementation.

BC46: HSPD-20 and NSPD-51:The Hail-Mary Pass of the Department of Homeland Security (300L)Eric M. Hainzer, Board of Governors of the Federal Reserve SystemHSPD-20 and NSPD-51 are fresh new ways of thinking about responding to disasters and is a top-to-bottom approach where federal, state and local emergency planners can respond appropriately from continuity of operations to continuity of government events. Integrating these two functions seamlessly together demonstrates a national vision of completeness, allowing a custom and scaleable solution to a wide range of public services from our government. In this session we will discuss some of the major points and some technical solutions everyone can find of particu-lar interest.

EB47: Principles of Incident Management (300W)Jeffrey Goldberg, CHS-III, Palm Beach County Emergency ManagementThis hands-on, scenario-driven workshop, presented by a FEMA-trained Incident Command System instructor, will guide participants through the steps it takes to run an effective incident response, regardless of the type of incident. National Incident Management System-compli-ant incident command principles will be discussed and practiced in this highly interactive session.

EB48: Employee and Family Assistance: Taking Care of Employees During an Emergency (400L)Sandra Campanella, SAIC Jonathan Trapp, Centers for Disease ControlOrganizations are quick to respond to facility damage, media requests for information and security concerns during an emergency but often overlook the needs of their most important asset: employees. Learn how leaders at the Centers for Disease Control and Preven-

tion (CDC) have incorporated humanitarian assistance concepts into response plans. Discover how your organization can handle the aspects of an emergency. The session, co-presented by a CDC representative and SAIC, will discuss how to implement an emergency employee and family assistance program. Lessons learned and ideas on how to incorporate employee assistance “best practices” into your plan will also be discussed.

SB49: Secure After the Recovery: Keeping Business and Systems Secure and Compliant (200L)Jim Temples, The Temples GroupImagine that your firm has suffered a disastrous incident. Plans were tested are executed, the business plan was initiated and, ultimately, systems were recovered. But has security at an offsite facility been fully considered? Learn best practices and often overlooked tips to help your firm ensure security after the recovery.

LB50: Ask the Experts: Free Advice for Your Program (300P)Ted Brown, CBCP, KETCHConsultingJoin this attendee-driven session, where a panel of experts will answer your questions. Attendees love this panel discussion and the priceless advice you receive could be worth the cost of the entire conference.

BC51: Contingency Planning - Guidance of the National Institute of Standards and Technology (500L)Mark Spreitzer, CBCP, CGI FederalDoug Weldon, FBCI, Vigilant Services GroupContingency planning is a term often used to describe the process of business continuity planning. This is the process for developing business continuity solutions, whether targeted toward business or IT operations. The National Institute of Standards and Technology of the U.S. Government (NIST) has developed comprehen-sive and process-based guidance for conducting this practice in its SP 800-34 Contingency Planning Guide for IT Systems. This session provides a walkthrough of this guidance, including conceptualization of contin-gency planning efforts through plan maintenance and disposal of the contingency plan. Handouts will be provided that map the NIST seven-step contingency process to develop and maintain a viable contingency planning program.


SessionsThursday, November 15

EB52: Public Information 101 (200W)Jeffrey Goldberg, CHS-III, Palm Beach County Emergency ManagementSteve Piork, SHP ConsultingRich Shephard, Hardee County Emergency ManagementLearn how not to put your foot in your mouth. The proper release of information, both internally and exter-nally, can make or break an organization. This work-shop uses case studies and hands-on activities to teach participants what to say, when to say it and how to give press statements.

BC53: Facing Enterprise-Level Risks: Business Resil-ience for Private Sector and Government (400L)Ken Silbert, AccentureBusiness resilience is a holistic approach to understand-ing and managing risks protect against the impacts of disruption. In the government sector, it equates to “mission resilience” to preserve an agency’s mission capability. Learn how organizations can employ sys-tems and processes, in conjunction with governance structures, to identify, manage and mitigate enterprise-level risks faced by an organization. Attendees will hear about response to large disruptive events, how resilient organizations can improve management of day-to-day operational risks and how government agencies can meet their citizens’ expectations.

EB54: Creating Partnerships for Emergency Prepared-ness (200L)Laura M. Lee, Clinical Center, National InstitutesDavid Henderson, Clinical Center, National InstitutesThe leaders of three healthcare institutions in Bethesda, MD, used facilitated consensus building to establish a unique partnership (military-federal-private), capi-talizing on each partner’s strengths. This session will describe the rationale for, and the strategic value and power of, developing an emergency preparedness part-nership among federal, military and private healthcare facilities. It will characterize essential components of a successful multi-institution, cross-culture emergency preparedness partnership and describe objective mea-sures of performance. In addition, the session will teach

the basics of partnership successes and will demon-strate the exportability of this model.

BC55: Conducting a Business Continuity Plan Audit (200L)Ted Brown, KETCHConsultingExperts estimate that half of companies without business continuity plans go out of business within two years fol-lowing a disaster. Therefore, it is imperative to conduct regular assessments of continuity plans to ensure critical business functions can be conducted in the event of a di-saster or other major disturbance. Unlike financial audits, there are no “generally accepted principles” with which to analyze business continuity. This session will pose ques-tions that will assist corporate auditors in assessing their company’s business continuity posture to take the panic out of BC planning.

SB56: Navigating the Compliance Conundrum (300L)Greg Livingston, RSM McGladreyHow do we navigate the regulatory waters when deal-ing with BCP? This presentation will address the various regulations surrounding BCP, resiliency, and recovery (SOX, HIPAA, COSO, Cobit, GLBA, FDA, SEC, FFIEC, etc.). Participants will leave this session with an understand-ing of the holistic approach addressing the intersec-tions, differences and contradictions of various regula-tions to ensure compliance and add value to the BCP process.

LB57: Strategy for Success: Building Trust in a Complicated World (500L)Joseph R. Concannon, NYC Metro InfraGardYou can make a difference in securing our nation’s critical infrastructures without regard to role or career path. Start with this presentation to understand the value of implementing policies and procedures that improve trust, morale, intellectual property, pre-paredness and flexibility as markets and world affairs change.

BC58: War and Business Continuity (300L)Rudy Chouchany, BCC ManagementThis session will highlight how war affects business conti-


Sessionsnuity and how war has changed. Learn how to include both simple and complex mitigation in your BC plan in times of war. Discussions will focus on how recent wars in the Middle East affected business, and the presenta-tion will offer proposed solutions.

EB59: Safety Officer’s Role in Emergency Management (300L)Ellen Clas, MS, CIH, CSP, Class Consulting LLCWhen a disaster strikes, emergency responders rush in. As a result, injuries and health issues may arise. Formalized emergency response programs need to include a qualified and experienced safety officer to address these issues, mandated by NIMS and OSHA. This presentation will discuss the roles and responsi-bilities of a safety officer; qualifying attributes to hold the position; various training resources; and after- action critiques.

LB60: A New Model for Defending the Country and Enterprise Critical Infrastructure (300L)Maitland Hyslop, Onyx GroupThe threats faced by OECD countries, according to their in-telligence agencies, are terrorism, weapons of mass destruc-tion, regional conflicts, organized crime and espionage. We need new institutions, particularly public/private partner-ships, to effectively defend critical infrastructure. This

session will review the status quo, why partnerships are needed and ways in which they can be effectively introduced.

LB61: Seven Habits of Highly Effective Planners (400L)Dale Windle, Decisive Technologies Inc.Learn the seven key pillars to a successful business continuity and disaster recovery project during this presentation. Without these seven key ingredients, your planning project will be a challenge and will likely cost more and take more time than expected.

LB62: Be A Manager, Get Sued; A Proactive Approach To Protecting Yourself (400L)Ronald Sathre, CPP, The PB4Y GroupEvery day, managers are sued for doing their jobs, both by their employers and other parties. The company may choose to offer support in the battle. Otherwise, man-agers need to protect themselves and their assets with affordable legal representation. This “quality of life” pre-sentation adds an added level of management training. Attendees will learn the importance of being proactive when it comes to issues related to their professional existence. A number of commercially available legal service plans will also be discussed to defend against the ever-popular lawsuit.

Testimonials“Very well organized, professional, and great training. It is obvious a lot of very good planning went into this conference.”

Vice President, The American National Bank of Texas

“…I found there were far more interactions among the attendees [than at a competing conference] which I found useful. The overall organization [of the event] facilitates networking a great deal.”

A contingency planner from a major airport

“I attended the conference and greatly enjoyed and benefited from it.”

VP, Technology Risk Management, Midland Loan Services, Inc.

“Breakout sessions were timely for my current needs.”BC/DR Program Manager, PHH Mortgage

“I liked the atmosphere and the social activities... there were more opportunities to network.”

BC planner from a major mortgage company


Nominate Someone Worthy to the CPM Hall of FameThe Contingency Planning & Management Hall of Fame was instituted in 1998 to recognize and acknowledge the significant contributions of select individuals and business-es dedicated to the pursuit of business continuity. Held in high esteem by the global contingency planning commu-nity, Hall of Fame inductees are a tribute to the profession. You are invited to nominate individuals or companies who have made outstanding contributions to the business continuity planning field. Nominees fit into four categories:

• The Practitioner Category is devoted to individu-als who direct, implement and/or develop business continuity planning strategies or programs and have distinguished themselves as exemplary planners.

• The Vendor Category is for companies and organiza-tions that have made outstanding contributions to the business continuity planning field.

• The Vendor Practitioner Category comprises individu-als who are employed by business continuity product or service providers and who have made outstanding contributions to the business continuity planning field.

• The Public Servant Category recognizes individuals from the public sector who have made significant contributions to emergency response and crisis man-agement, enabling businesses and their workers to resume operations after disasters or major disruptions.

Complete the nomination form at www.contingencyplanning.com today.

CPM Hall of Fame

EXHIBITORS

A sample of companies exhibiting at CPM 2007 EAST

21st Century Software

AccuWeather, Inc.

All Road Communications

BELFOR USA Group, Inc.

BrisKenn Security, LLC

BSI Management Systems

Conestoga- Rovers &

Associates

Dialogic Communications

Corporation HeaterMeals itrezzo, Inc. KETCHConsulting MIR3

National Communications

SystemRSM McGladrey Sentryx TAMP Systems Varolii

CorporationVirtual

Corporation


Training and CertificationsBecome a More Valuable EmployeeGet certified! Only CPM offers you the ability to choose among multiple organizations for pre- and post-confer-ence training and certifications. Earn even more con-tinuing education units for attending additional training. Increase your professional worth!

BCP – 501 Business Continuity Planning Review with Exam DRI InternationalThis course is intended for those individuals experienced in business continuity or disaster recovery planning. Major topic areas identify most parts of a contingency or recovery plan, and also address areas included in the DRII examination.

Topics include:• Business interruption risk analysis • Risk assessment • Selection of alternate recovery methods • Communications recovery planning for voice and data • Managing and developing recovery plans • Maintenance and testing of recovery plans

Date: Saturday, November 10 – Monday, November 12

Time: Saturday and Sunday from 8:30 AM – 5:00 PM and Monday from 8:30 AM – 12:00 PM

Fee: $1,405 for CPM conference attendees. $1,495 for all others. Exam-only cost is $500.

Register: www.drii.org and click Register for DRII Courses

Hot Site Training Program Find out everything you wanted to know about hot sites but were afraid to ask. Join Ted Brown, CBCP, at the con-clusion of CPM 2007 EAST for an afternoon dedicated to all things “hot site!” DRI International awards 4 CEUs for attending this training.

This post-conference training includes the following topics: • Negotiating a hot site contract • BCP recovery strategies: How to save on alternate site

solutions while improving RTOs• Creating an RFP for hot/alternate site services • Human concerns of hot site operations

Case studies will be shared throughout this class. Sam-ple RFPs will be available for your review and you will even go home with one! Visit www.ContingencyPlan-ningExpo.com for complete information on this course.

Date: Thursday, November 15 Time: 1:45 PM – 5:00 PM

(arrive at 1:30 PM for a discussion of hot site-related terms and meanings.)

Fee: $395 Register: Add this program to your CPM 2007 EAST

conference registration. Questions: [email protected]

Certified Data Center Professional International Center for Organizational ResilienceJoin the elite group of Certified Data Center Profession-als! This course is designed to expose IT, facilities, or data center operations professionals working in and around the data center to the key components of the data center. It will address how to set up and improve key aspects such as power, cooling, security, cabling, safety, and more to ensure a high-available data center.

The course concludes with a certification exam. Attend-ees who pass the exam will receive the official “Certified Data Center Professional” certificate accredited by ICOR and in addition earn 1.4 CEU credits for ICOR and 16 CEPs of education credit for DRI International and BCI.

Date: Sunday, November 11 and Monday, November 12

Time: 8:00 AM – 5:00 PM Fee: $1,495 or $1,345.50 for ICOR members. Register: www.theicor.org/pages/store/courses/

instructor.html#fai Questions: [email protected]

Advanced BC Program and Project Management WorkshopBusiness Resilience Certification Consortium International (BRCCI)This one-day advanced business continuity program and project management workshop will teach the business continuity management process and a step-by-step program management methodology. Learn how to successfully initiate, implement and manage a business


Training and Certificationscontinuity program and how to conduct the business continuity project in your organization.

The workshop is based on industry best practices and guidelines for the seven phases of business continuity program management:• Phase A: Program Initiation• Phase B: Program Planning• Phase C: Program Functional Requirements Analysis• Phase D: Program Design and Development• Phase E: Program Implementation and Testing• Phase F: Program Maintenance• Phase G: BC Plan Execution

This workshop will give you an understanding of each management phase and how to effectively plan, guide and coordinate tasks and activities within each phase.

Upon completion of this seminar, you will be able to:• Understand business continuity management prin-

ciples and concepts, program offices and policies• Develop a business continuity project plan and obtain

approval• Analyze requirements that need to be fulfilled by the

business continuity program• Design and develop the business continuity program to

fulfill program functional requirements• Implement, test and maintain the business continuity

program• Execute the business continuity plan

Attendees will receive a business continuity project plan on CD, workbook and textbook. Date: Saturday, November 10, 2007 Time: 8:30 AM – 4:30 PMFee: $550; $495 for CPM 2007 EAST conference

attendees or for government agenciesSeminar Registration Phone: 1-800-869-8460 Email: [email protected] Web: www.sentryx.com, www.brcci.org

Business Resilience Certification Consortium International (BRCCI) CBRITP Seminar – Information Technology (IT) Disaster Recovery PlanningThis two-day BRCCI CBRITP seminar will discuss how to

develop an information technology (IT) disaster recovery plan for recovering IT and telecommunications systems and infrastructure in the event of a disaster or business disruption. The seminar will provide a comprehensive, step-by-step IT disaster recovery plan development methodology and will present key IT availability plan-ning concepts and principles, including continuous and high availability.

Attendees will learn various recovery techniques, strate-gies and practical methods to help build a robust and resilient technology support infrastructure and criti-cal process recovery capability to ensure fast, efficient recovery of business operations and mission-critical IT systems, applications and data.

Attendees will receive a workbook, textbook take-home disaster recovery plan templates and a free BC planning course on CD-ROM. An optional multiple-choice CBRITP certification examination will also be offered for those wishing to become certified business resilience IT profes-sionals. CBRITP Certification Overview: CBRITP (Certified Busi-ness Resilience IT Professional) is BRCCI’s (Business Resil-ience Certification Consortium International) information technology (IT) and telecommunications systems and infrastructure resilience professional designation. This high-demand business resilience IT-focused certification is for candidates who assess, manage, implement or sup-port IT and telecommunications environments, including IT systems, applications, data and services.

Fee: $1,100; $990 for CPM 2007 EAST conference attendees or for government agencies

Date: Sunday, November 11 and Monday, November 12, 2007

Time: 8:30 AM – 4:30 PMSeminar Registration Phone: 1-800-869-8460 Email: [email protected] Web: www.sentryx.com, www.brcci.org


The elegant Gaylord Palms is the host property for CPM 2007 EAST. When you stay at the Gaylord Palms there

is no need to commute to another location, saving you time and transportation costs! All CPM 2007 EAST events are steps away from your hotel room. A discounted rate of $205 per night (plus tax) has been negotiated for the nights of November 9 – November 16, 2007. This special rate includes Walt Disney World Resort transportation, high-speed Internet access, unlimited use of the state-of-the-art fitness center, in-room coffee, in-room bottled water, a daily newspaper and the first 20-minutes com-plimentary for 800, local and credit card access calls.

To reserve your room, simply call the Gaylord Palms at 407.586.2000 and mention “CPM 2007 EAST” for your dis-counted rate. This rate is available for reservations made by Friday, October 19, 2007. It is strongly recommended that you make your reservations early and prior to this deadline to avoid a sold-out room block. Reservation requests received after October 19 will be accepted on a space and rate availability basis.

Bring the family and extend your stay! The Gaylord Palms Resort is set in the style and grandeur of a turn-of-the-century Florida mansion.

The Gaylord Palms offers:• Four acres of themed experiences under glass, includ-

ing innovative restaurants, fascinating shops and live entertainment.

• A top-notch guest experience, with all of the services and amenities you’d expect from a world-class resort hotel and convention center.

• The most prestigious spa in Central Florida and a leading-edge fitness and health facility.

• Special activities for children including the La Petite Academy Kids Station, only 5 minutes away from the main gates of Disney, offering daily activities.

Visit www.GaylordPalms.com for complete information on this spectacular hotel.

Orlando International Airport services the Orlando area and the Gaylord Palms is conveniently located from the airport’s south exit, via the Central Florida Greeneway (S.R. 417).

AttireThe suggested dress code for all CPM 2007 EAST events is business casual. Since meeting room temperatures vary we suggest bringing a sweater or light jacket with you to the conference. The average daily temperature is around 80˚.

Gaylord Palms Resort and Convention Center6000 W Osceola Parkway Kissimmee, FL 34746Reservations: 407.586.2000 www.GaylordPalms.com

Hotel and Travel

Educate Your Mind.Prepare Your Organization.

Save Our Future.


Registration

OnlineSubmit your registration electronically on the CPM 2007 EAST Web site: www.ContingencyPlanningExpo. com. Simply complete the registration page, provide credit card information, and hit “submit.” Your registration must be received by the cutoff date to qualify for the early registration discounts.

PaymentThe CPM Group accepts company checks, American Ex-press, Visa, Mastercard, and Discover. Please note that E-GOV will appear on your credit card statement. Mail checks to: E GOV/CPM 2007 EASTAccounting Department, Attn: Bill Burgin3141 Fairview Park Dr., Suite 777Falls Church, VA 22042Checks must accompany registration number and attendee name.

Government RateThe government rate is available for local, state, and federal government employees. Registration must be paid for by a government agency. Call 215.348.1084 for your promo-tional code. Rate not available without a promotional code.

Group RatesRegister with your colleagues and save on conference registration fees! Groups of five or more will receive a 15 percent discount provided the registration forms are submitted at the same time from the same com-pany. Call 215.348.1084 for group registration instruc-tions.

Confirmation and Cancellation• All registrations received by November 9, 2007, will be

confirmed via e-mail.• All cancellations are subject to a $100 processing fee.

No full refunds will be given. “No-shows” are absolutely non-refundable and non-transferable.

• The CPM Group must receive a written cancellation notice. Cancellations received after September 17, 2007, are 50 percent refundable, regardless of when the registration was submitted.

• Because seating is limited, no refunds will be given for cancellations received after October 1, 2007.

• Refunds will be processed after the conclusion of the conference.

• Substitutions, including those made on-site, are al-lowed with the written permission of the original regis-

Register online: www.ContingencyPlanningExpo.com

Register early. Save more!• Register by August 31st and save

$200 off a full conference pass!

• Register by October 26th and save

$100 off a full conference pass!

• Payment must accompany

your registration.

General Information: 215.348.1084Exhibit Sales/Sponsorships: 908.782.3911Registration Fax: 703.876.5059


Registrationtrant before the start of the conference.

• Conference registration applies to one registered indi-vidual and cannot be shared by two or more people.

• Conference sessions and speakers are subject to change without prior notice.

ProceedingsAll conference registrants will receive a copy of the pro-ceedings on CD-ROM. A printed volume may be pur-chased for $30 – place order during registration process. Not guaranteed to contain all presentations.

Continuing Education UnitsThe DRII offers 29 CEUs for CPM 2007 EAST full conference registrants. Available only to DRII-certified attendees. Visit www.drii.org for details.

Photo Release/Company ReleaseShow management occasionally uses photographs or company names of show participants in event pro-motional material. By virtue of your attendance you automatically agree to usage of your likeness in such materials.

CPM 2007 EAST Registration Fees Early Bird Pre-Show Pricing Onsite Fee By August 31st By October 26th Ends October 27th

Full Conference (FC) $1,095 $1,195 $1,295 Admission to any conference session , (one class per time slot), exhibit hall, networking events, CD proceedings.

Full Conference Pass - Government $795 $795 $795 Details above. Must call 215.348.1084 for your promotional code. Admission MUST be paid by government agency. The Complete Package New! $1,615 $1,715 $1,815 Includes full conference pass, one guest pass, hot site training program and free printed and CD proceedings.

One Day Pass $650 $700 $725 Admission to conference sessions (one class per time slot), exhibit hall, CD proceedings and networking events on specified day.

Exhibits Only $50 $75 $75 Admission to exhibit hall only. Guest Pass $125 $125 $125 Admission to exhibit hall and networking events. Can only be purchased with a full conference pass.

Proceedings $30 $30 $30 Conference registrants receive the proceedings on CD. A printed volume may be purchased; place order during registration process. Not guaranteed to contain all presentations.

Hot Site Training Program $395 $395 $395 Thursday, November 15th, 1:30 PM – 5:00 PM. Must be purchased with a full conference pass.

Fees

Advance the Mindset at CPM 2007 EAST

The CPM Group3141 Fairview Park DriveSuite 777Falls Church, VA 22042

PRESORTEDSTANDARD

US POSTAGE PAIDRICHMOND, VAPermit # 2743

www.ContingencyPlanning.com

Dedicated to the survival of business continuity and government, CPM provides a complete education and networking experience for business continuity/COOP, security and emergency management professional. Be at the conference that advances the industry mindset and learn to defuse any disaster that comes your organizations way.

Register by October 26 for Special Pricing!

“Each conference builds upon the last in terms of the quality of the presenters, timeliness of the topics, inclusiveness of the participants, and excellent networking

opportunities…All first rate – I look forward to CPM 2007 EAST with the absolute belief that it will be the very best yet.”

Senior Advisor for Operations, U.S. Department of State

Reg Guide 07 - 1105 Media: Home -- 1105 Mediadownload.101com.com/pub/cpm/files/CPM2007EAST_RegGuide.pdf · 2007-09-04 · SB12: VoIP Security Threats: It’s Not If, It’s When (200L)

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