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Page 1 of 13 RediGate 400 Series Getting Started Guide Product Information Full information about other Elecsys products is available on our website at www.elecsyscorp.com Product Support Tel: +1-913-890-8905 Toll free:+1-800-338-8969 Fax: +1-913-982-5766 Email: [email protected] Headquarters, Sales, Support & Manufacturing Elecsys Corporation 846 N Mart-Way Court Olathe, KS 66061 Tel: +1-913-647-0158 Fax: +1-913-982-5766 Email: [email protected] While Elecsys may assist customers with their choice of products, the final choice of product for a specific application is entirely the responsibility of the buyer. Elecsys' entire liability with respect to its products or systems is defined in the Elecsys standard terms and conditions of sale. Any example code is provided only to illustrate the use of Elecsys products. No warranty, either expressed or implied, is made regarding any example code provided by Elecsys and Elecsys shall incur no liability whatsoever arising from any use made of this code. Disclaimers The information in this manual is believed to be accurate at the time of publication. Elecsys Corporation assumes no responsibility for inaccuracies that may be contained in this document and makes no commitment to update or keep current the information contained in this manual. Elecsys Corporation assumes no responsibility for any infringements of patents or other rights of third parties that may result from its use. Elecsys Corporation reserves the right to make changes or improvements to this document and/or product at any time and without notice. While Elecsys may assist customers with their choice of products, the final choice of product for a specific application is entirely the responsibility of the buyer. Elecsys' entire liability with respect to its products or systems is defined in the Elecsys standard terms and conditions of sale. Any example code is provided only to illustrate the use of Elecsys products. No warranty, either expressed or implied, is made regarding any example code provided by Elecsys and Elecsys shall incur no liability whatsoever arising from any use made of this code. © 2016 Elecsys Corporation Table of Contents Getting Started with Configurations Starting the RediGate Installing the ACE Program Download Latest Default Configuration Upload Configuration to RediGate Upload via Ethernet – SSL Upload via Serial – Tera Term Diagnostics – Connecting via Putty Setting up PuTTY for Serial Communication Setting up PuTTY for Network Communication Host Configuration Ethernet Host Configuration Sim Card Installation (GSM, AT&T) Cellular Host Configuration (GSM, AT&T) Cellular Host Configuration (CDMA, Verizon) Testing Connectivity – Ping Utility
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Page 1: RediGate 400 Series Getting Started Guideftp.elecsyscorp.com/RediGate/Manuals/IDG-RediGate...Cellular Host Configuration (CDMA, Verizon) In order to connect your device to a CDMA network,

Page 1 of 13

RediGate 400 Series Getting Started Guide

 

 Product InformationFull information about other Elecsys products is available on our website at   www.elecsyscorp.com

Product SupportTel: +1-913-890-8905Toll free:+1-800-338-8969Fax: +1-913-982-5766Email: [email protected]

Headquarters, Sales, Support & ManufacturingElecsys Corporation846 N Mart-Way CourtOlathe, KS 66061Tel: +1-913-647-0158Fax: +1-913-982-5766Email:   [email protected]

While Elecsys may assist customers with their choice of products, the final choice of product for a specific application is entirely the responsibilityof the buyer. Elecsys' entire liability with respect to its products or systems is defined in the Elecsys standard terms and conditions of sale.

Any example code is provided only to illustrate the use of Elecsys products. No warranty, either expressed or implied, is made regarding anyexample code provided by Elecsys and Elecsys shall incur no liability whatsoever arising from any use made of this code. 

Disclaimers

The information in this manual is believed to be accurate at the time of publication. Elecsys Corporation assumes no responsibility forinaccuracies that may be contained in this document and makes no commitment to update or keep current the information contained in thismanual. Elecsys Corporation assumes no responsibility for any infringements of patents or other rights of third parties that may result from its use.Elecsys Corporation reserves the right to make changes or improvements to this document and/or product at any time and without notice. WhileElecsys may assist customers with their choice of products, the final choice of product for a specific application is entirely the responsibility of thebuyer. Elecsys' entire liability with respect to its products or systems is defined in the Elecsys standard terms and conditions of sale.

Any example code is provided only to illustrate the use of Elecsys products. No warranty, either expressed or implied, is made regarding anyexample code provided by Elecsys and Elecsys shall incur no liability whatsoever arising from any use made of this code.

© 2016 Elecsys Corporation

Table of Contents

Getting Started with ConfigurationsStarting the RediGateInstalling the ACE ProgramDownload Latest Default ConfigurationUpload Configuration to RediGate

Upload via Ethernet – SSLUpload via Serial – Tera Term

Diagnostics – Connecting via PuttySetting up PuTTY for Serial CommunicationSetting up PuTTY for Network Communication

Host ConfigurationEthernet Host ConfigurationSim Card Installation (GSM, AT&T)Cellular Host Configuration (GSM, AT&T)Cellular Host Configuration (CDMA, Verizon)

Testing Connectivity – Ping Utility

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1.

2. 3. 4.

1. a.

Download and Install Latest Update TarballWhere Do I Go From Here?

Getting Started with Configurations

This section walks a first-time user through the steps of getting connected to the RediGate, creating an initial configuration, uploading theconfiguration, and logging into the user interface menu to observe its operation.

Starting the RediGate

If you are starting the RediGate for the first time, or if you don't know the Ethernet IP address, you will need to connect to the COM0 serial port tolog in to the system console. Use a null modem serial cable between the RediGate and a configuration PC.

You should also connect the RediGate to the same Ethernet network as the configuration PC, or directly using a crossover Ethernet cable (youmay need to configure the PC to a compatible IP address in this case).

If you are using Windows, it is recommended that you install the PuTTY program to your computer. PuTTY provides both serial and secure shell(SSH) network access to the RediGate user and administrative menus.

Installing the ACE Program

In order to configure the RediGate, you will need to install the ACE program. The basic instructions are outlined here, but see the ACE Operation (accessible at  ) for more complete instructions on installing and using the ACE program utilities.Manual http://partner.elecsyscorp.com

Download the latest ACE installation from http://partner.elecsyscorp.com

Extract and run the AceSetup.msi fileFollow the installation promptsLaunch ACE

Download Latest Default Configuration

Determine the model number of your RediGate by locating the part number on the back of the deviceRediGate 100 Series P/N

Uninstall Previous VersionsIf you have a previous version of ACE installed on your machine, you will need to uninstall that version prior to running thelatest AceSetup.msi file. The "DefaultTemplate.xml" file will be removed during the uninstall, so make sure you either renameor back-up this file if you would like to retain it.

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1. a.

2.

3.

1. a. b. c. d.

2.

Visit   and download the latest default configuration for your particular part numberhttp://partner.elecsyscorp.com

Open the extracted default configuration with ACE

Upload Configuration to RediGate

Upload via Ethernet – SSL

In order to upload a RediGate configuration across a network, you need to know the RediGate's network address. Visit http://partner.elecsyscorp. to download the latest default configurations which will have the default IP addresses for your particular RediGate model.com

Enter the following information on the "Upload XML to Device..." promptPassword: (the default password is 'user')Host Address: (use the RediGate's IP address)User Account: DirupldHome Directory: /home/Dirupld

Once these options have been configured, click the   button to transfer the configuration to the RediGate. If successful, theUploadcompleted status will be displayed. Otherwise, an error condition may be indicated. 

 

You will need to extract the .xml file from the .zip file you downloaded from the website. By default, ACE stores configurationfiles in the Documents\Elecsys\ACE\CFG folder, but you can store the configuration in any file location accessible by the ACEprogram.

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2.

1. a.

2.

 

 

Upload via Serial – Tera Term

Connect your serial cable from your laptop to the serial port configured for SerialMMI communication on your RediGateBy default, this port is Com 0 on a RediGate 400 device

In the "Upload XML File" dialog, select the "Tera Term" option and set the Port to match your serial connection port number

After the configuration is loaded to the RediGate, it will automatically reconfigure in order to implement the configuration values.This may also require a full device restart. If you connect to the RediGate's console port with a serial terminal program, youshould see a sequence of boot messages while the RediGate starts and/or configures itself. 

Once it has finished and started running the new configuration, you should be able to ping the RediGate's IP address fromanother computer with a compatible network address. You should be able to log into the RediGate with either a serial or SSH(i.e. PuTTY) terminal program, using the user login and password included in the System object properties (user / user)

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2.

3. a. b.

4.

Enter the following information on the "Upload XML to Device..." promptPassword: (the default password is 'user')User Account: (the default username is 'user')

Once these options have been configured, click the   button to transfer the configuration to the RediGate. You will need to wait forUploadseveral seconds before the file transfer begins. Click "OK" when the "File transfer success" dialog appears. 

Exit Putty Before UploadThe upload will fail if you have an open SSH connection to the device, so make sure you exit out of Putty before uploading theconfiguration.

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Diagnostics – Connecting via Putty

Setting up PuTTY for Serial Communication

To set up PuTTY for serial communication, run the PuTTY program and configure it to use the appropriate serial port on your configuration PC. Inthe image below, Windows has assigned the serial driver COM5 :

 

The settings below are the default settings for the COM0 serial connection on the RediGate 400:  

You can enter a "Saved Sessions" name and click the   button to save this session for future use, if you desire. Click the   button toSave Openbegin communication. Power on the RediGate, and you should see initial startup messages come into the terminal window. 

 

Update Flow Control Setting - May Freeze Putty MenuYou will need to update the Serial  Flow Control setting from its default value of "XON/XOFF" to "None". Failure to do so may result inPutty freezing after boot-up.

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1. 2.

3. 4.

1.

2.

Setting up PuTTY for Network Communication

To set up PuTTY for network communication, run the PuTTY program and configure it to the correct IP address of your DirectorBy default, the SSH port number is 22.  If you don’t know the IP address, consult a system administrator or visit http://partner.elecsyscorp

 and review the IP address on the default configuration that corresponds to your RediGate device.com

You can enter a “Saved Sessions” name and click the Save button to save this session for future use, if you desireWith the RediGate powered on, click the Open button to begin communication

Host Configuration

Your RediGate 400 can connect to multiple host systems over a variety of communications paths including cellular, Ethernet, and/or externalsatellite. The instructions below demonstrate how to edit your configuration for connectivity to your host system.

Ethernet Host Configuration

To set the Ethernet properties, click on the "Ethernet 0" object

 Set the Network Card IP, Subnet Mask, and Default Gateway appropriately for the network that you are using with the RediGate, leavingthe other options default as shown below

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2.

3. Save your settings and upload the configuration to your device

Sim Card Installation (GSM, AT&T)

For GSM connections, the RediGate 400 uses a standard (also referred to as "mini") SIM card. The steps below show how to install the SIM card:

Step 1:

Remove power and all connectors from the front panel of the RediGate.

Remove the rubber end cap and the five mounting screws from the front faceplate.

Step 2:

Gently slide the RediGate out of its enclosure about 5 inches (127 mm) to expose the SIM card slot.  Do not remove the processor entirely fromthe enclosure.

Step 3:

Fully insert the SIM card into the SIM card slot, with the metal contacts facing down and the angled edge facing out.

 

DHCPIf you would like your Ethernet port to obtain it's address via DHCP, enter 0.0.0.0 for the Network Card IP, Subnet Mask, andDefault Gateway

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1.

  

 

Step 4:

Gently slide the RediGate back into its enclosure and carefully replace the five mounting screws to avoid over-tightening.

Replace the rubber end cap and all front panel connectors.

Cellular Host Configuration (GSM, AT&T)

The main action required for configuring a GSM RediGate is to set the APN, which is done under the "CellModem" object in your ACEconfiguration:

 

 

Some common APN's are:

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1. 2.

1. 2.

a. b. c.

3.

4.

1. 2.

a. b. c.

i2gold (AT&T public static)m2m.com.attz (AT&T IoT sim)

 

Once you set your APN, you should save you configuration and upload it to the RediGate device.

 

Cellular Host Configuration (CDMA, Verizon)

In order to connect your device to a CDMA network, you will need to know the MEID number. If you cannot locate MEID on the RediGate itself,you can recover it by connecting over putty.

 SSH into your RediGate using PuttyNavigating to the "Cell Modem Diags" section by entering the following commands

1 - (System Services)15 - (Cell Modem Diags"73 - (Diag AT Cmds

These commands will take you to the following screen, where you will be able to retrieve the MEID or CIMI (IMEI, GSM, AT&T) of yourcellular RediGate device. The screenshot below is of a GSM modem, so it has an "ERROR" where the MEID would be for a Verizondevice.

Once you have your MEID, you can call your provider and activate the RediGate

Testing Connectivity – Ping Utility

The easiest way to test RediGate network connectivity is by using the ping tool built-in to the RediGate diagnostics:

Connect to the RediGate using PuttyEnter the following commands

3 – Diagnostics Services14 – Ping Service(IP address or domain of Host destination — 8.8.8.8 or google.com for example for internet connected devices)

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2.

c.

d.

1. 2. 3.

4.

If you see a reply from the IP address you pinged, you are connected and ready to send data from your field device to your hostplatform

Download and Install Latest Update Tarball

We are constantly adding new protocols, host platforms, and features to the RediGate platform, so it is a good idea to check and make sure yourRediGate software is up-to-date.

Download the "Latest Update Tarball" for your RediGate 100 Series or 400 Series device from http://partner.elecsyscorp.comOpen up your device's configuration using ACESelect "File  Upload XML to Device", and make sure the "Upload additional file(s)" box is checked

Click "Upload", "Add File", and then select the downloaded tar.gz file

Do not change tar filenameIn order for the .tar to be properly installed, you must upload the file with its original filename. Uploading a file with a space in it(such as 2017-01-03-1400-RegiGate_400_7_ZEUS_3.12_07 (1).tar.gz ) will prevent the RediGate from properly installing theupdate, and may cause issues with future updates.

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4.

5. After the upload, you device will reset and contain the latest firmware

Where Do I Go From Here?

Once you have read and completed the steps in this , you can go on to configure your RediGate according to the needs ofGetting Started Guidethe system.  There are a number of example configurations and tutorials on the   that walk you through connectinghttp://partner.elecsyscorp.comyour RediGate to common field devices (such as Modbus) and host platforms (such as Ignition and IBM Bluemix/Watson).

The RediGate documentation consists of a set of manuals covering the hardware, configuration, diagnostics, protocols, and programming of theRediGate products. The component manuals are described below, and most of them are available on the   website.http://partner.elecsyscorp.com

Getting Started Guide

Gives a product overview and instructions to the first-time user to get started using the RediGate.

RediGate Hardware Manuals

Contains specifications, jumper settings, and connection diagrams for the RediGate's standard and optional hardwarecomponents.

ACE OperationManual

Contains installation and user instructions for the Advanced Configuration Environment software, which is used toconfigure the RediGate.

ConfigurationManual

Gives detail on the standard configuration options of the RediGate product.

DiagnosticsManual

Describes the RediGate's diagnostic capabilities and user interface.

POD ProgrammingManual

Provides instructions on using POD programming features in the RediGate configuration.

Elecsys ISaGRAF Manual

Includes instructions on using the ISaGRAF programming software, with functions specific to the RediGate product.

Confirm Software VersionYou can confirm the version of software on your RediGate by logging into Putty. The screenshot below shows a RediGate withV:5.7.2016-12-29-1000:

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Protocol Manuals Individual protocol manuals describe the configuration settings and usage information for several of the master or slavecommunication protocols supported by the RediGate.

If you are using the Elecsys HCP2 or OPC Appliance, refer to the separate product documentation for those software applications.