Redefining employee growth and engagement: Using development to unlock employee potential and retain top talent | Talent Connect 2016

Ron StornVP, People, Lyft

Unlock Employee Potential and Retain Your Top Talent

To unite humanity and technology in order to make everyday rides welcoming, affordable, and memorable.

The Lyft Mission

New York CityLos Angeles

Zimbabwe Zimride

Lyft

August 2013• 80 Lyft Team Members

• 6 US Cities

• 1 Office

October 2016• 1,500+ Lyft Team Members

• 200+ US Cities, 3 International Partners

• 3 Offices, 15+ Lyft Hubs

Growth

• Work with the Best • Role / Impact• Connection to Mission

What Top Talent Wants

In-Car Experience In-Office Experience

Culture | Lyft Core Values

• Lead• Influence our Product• Continuously Grow

EVP | Employee Value Proposition

Tools | Continuous Feedback

• Allows for real time input from manager, peers and direct reports

• Feedback is tied to growth plans• Monthly summaries to track

continued growth over time

Tools | Accelerated Development

• Structured 1:1s• Development Plans1:1

• External Mentoring Programs• Lyft Facilitated Development Training

Manager Development

• Lunch & Learn Program• Continuous Feedback• Internal Mentors

Peer to Peer

• Online Learning Tools• Learning PathwaysSelf Select

Pillars of Learning and Supporting Programs

EVP | Strong Leadership Pipeline

• Succession planning looks different in matrixed organizations

• Continuous feedback directly connects to development

• Tailored development and growth opportunities for emerging executives

Key Takeaways• Simple and clear core values• Structured 1:1s and growth

conversations• Develop team members at all

levels using diverse methods and tools

You Can #MakeItHappen