DATA DRIVEN DECISION-MAKING 04.22.2015 FOR A CREATIVE MARKETPLACE
DATA DRIVEN DECISION-MAKING
04.22.2015
FOR A CREATIVE MARKETPLACE
MY BACKGROUND
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WHAT IS REDBUBBLE?
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REDBUBBLE MISSION
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REDBUBBLE
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REDBUBBLE A CREATIVE MARKETPLACE
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BUILDING A DATA DRIVEN CULTURE
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REDBUBBLE DATA STRATEGY
● GOT DATA? ● SINGLE SOURCE ● ISOLATED DECISION
MAKING
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REDBUBBLE DEPARTMENTS
● BREAKING SILOS: ○ FINANCE ○ CS ○ SC ○ MARKETING ○ LEGAL
● DEPARTMENTS ARE CUSTOMERS ○ Provide a good service
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REDBUBBLE TRACKING SUCCESS
● COMPANY KPI’s ● DEPARTMENT DRIVERS
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REDBUBBLE BUILDING FROM THE GROUND UP
● IT TAKES TIME ● BUILD SMALL AND
ITERATE ● INSIGHTS NOT DATA ● SHORT OF TIME ○ BUILD A TEAM
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REDBUBBLE DATA SOURCES
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REDBUBBLE CONTINUOUS IMPROVEMENT
● WHAT WORKED THEN WILL NOT WORK NOW
● BUSINESS PROCESSES ● BREAKING DOWN LAYERS
○ REPORTING ○ DASHBOARDING ○ DATA WAREHOUSING ○ ETL
BUILDING A DATA TEAM COMPETITIVE HIRING MARKET
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REDBUBBLE HIRE CHARACTER(S)
● RETHINK HIRING NEEDS ● PERSONALITY OVER SKILLS ● BUILD STEADILY ● PREPARE FOR SLOWDOWN
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REDBUBBLE TEAM
● SET LONG AND SHORT TERM GOALS ● CORRECT COURSE, NOT ENFORCE ● MISTAKES ARE AWESOME ● ENCOURAGE FAILURE ● STEP BACK
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THANK YOU