RECRUITMENT TECH POWERING BPM LEADER’S ......A GLOBAL BPM LEADER’S TALENT FOR RETHINKING BUSINESS A Customer Story 30,000+ CANDIDATE PROFILES CREATED 12,000+ JOB OPENINGS MANAGED

RECRUITMENT TECH POWERINGA GLOBAL BPM LEADER’S TALENT

FOR RETHINKING BUSINESSA Customer Story

30,000+CANDIDATE PROFILESCREATED

12,000+JOB OPENINGS MANAGED

520,000TRANSACTIONS MANAGED

4,000+CANDIDATES JOINED

*(IN ONLY 6 MONTHS)

KEY HIGHLIGHTS

01

THE BUSINESS NEED

02

The customer is a leading global business process

management (BPM) company with 350+ clients across 10

industries and 16 countries globally. In their mission to

hire best talent, they were looking for a digital

recruitment technology solution which can help them

attract talent faster, better and in an efficient way to

achieve their business goals. They were managing their

hiring processes through a traditional ERP system which

had no hiring process automation. The customer needed

an advanced and robust recruitment technology

platform to help them in following business needs:

• Digitize and automate their manual processes such as

job posting, walk-in interview management, interview

feedback, document collection, salary fitment and offer

management

• Improve candidate sourcing to attract passive

candidates as the customer was only sourcing from active

pool of candidates through limited sourcing channels.

Also, the customer was maintaining excels to manage

their candidate’s database which was inefficient and

time-consuming

• Application Tracking system to manage jobs and

candidates in a single database and manage candidate

lifecycle through automation to bring visibility in

recruitment process.

• Transparency and speed in the approval processes as

the customer has a very complex approval matrix which

currently were taken on mail from various business

stakeholders for every new hire which delayed hiring

processes

A BPM COMPANY WITH 350+ CLIENTS, 10 INDUSTRIES & 16 COUNTRIES GLOBALLY HAD A

CHALLENGE OF HIRING BEST TALENTS THROUGH A DIGITAL RECRUITMENT TECHNOLOGY SOLUTION TO HELP THEM

ATTRACT TALENT FASTER,

IN AN EFFICIENT WAY

• Talent matching for niche-skills as currently the they

had no-way to map the job skills and source best fit

candidate accordingly

• Optimize high cost-to-hire and time-to-hire as they

had long, manual processes which limited the

recruiter’s productivity

• Integrated recruitment platform with pre-integrated

screening and assessment solutions

• Improve user experience for Candidate, Hiring

Manager, Recruiter, Employees & Agencies

• Real time dashboards and analytics as the customer

was not able to experience a real time snapshot of the

various recruitment information.

5X Faster JOB REQUISITIONCREATION

THE SOLUTION

03

After an extensive assessment of leading recruitment

solutions in the market, the customer chose to replace

their traditional ERP system with PeopleStrong’s Alt

Recruit – an unified, intuitive and intelligent recruitment

technology platform which offered a configurable

workflow based design which helped in automating &

digitizing their end-to-end hiring processes starting from

job description (JD) to joining. This included key process-

es such as ready-to-use job templates, intelligent skill

recommendations, one-click job posting, unified sourcing,

instant candidate match-making, conducting

best-in-class assessments, candidate-centric processes

such IVR & video interviewing for screening & shortlist-

ing, configurable salary fitment calculations, digital offer

approvals & roll-outs, pre-joining documentation &

ensuring seamless joining of candidates.

Following the quick and successful implementation of

PeopleStrong Alt Recruit, the customer started realizing

the benefits for end-to-end recruitment process. Within 6

months from the launch, the company’s achieved

following key benefits:

8X Faster INTERVIEWSCHEDULING

6X Faster CANDIDATEDUPLICATION CHECK

5X Faster CANDIDATE CREATION

20% Faster CANDIDATE SOURCING

30% Faster CANDIDATE SCREENING

1 TOUCH DIGITAL DATA INTELLIGENCE& REPORTS

2X Faster DOCUMENT COLLECTIONPROCESS

Quick Job Creation,Configurable Workflows

Increased Talent Pool,Reduced Sourcing Time

Enhanced Match-Making,Streamlined Hiring Processes

04

• Quick Job Requisition: With existing job templates their

hiring managers and recruiters could create jobs quickly

at a click of a button.

• Skill Recommendations: With job taxonomy and skill

recommendations, the customer’s recruitment team was

able to find the changing trends of jobs and refine their

talent search as per relevant skillsets in the market.

• Configurable Workflows: Configurable job requisition

and approval workflows helped them in automating their

complex job approval matrix based on various job

parameters such as location, business functions,

hierarchy bands, confidentiality and other parameters.

• Unified Sourcing: The recruitment team of the

customer started to post their jobs and sourcing

candidates instantly across 50+ sourcing channels -

leading job boards, social media websites, company’s

internal database, employee referrals, career pages and

vendor portals without juggling between portals manually.

The software automatically removed duplicate candidates

helping in improving candidate database.

• Larger Talent Pool: Alt Recruit not only helped their

recruiters to source active candidate who applied for their

jobs but also auto-matched the passive candidates which

could be potentially best fit for their job requirement thus

improving the talent pool.

• Simplified Candidate Creation: As customer had long

queues for walk-in interviews, the bulk parsing feature

helped them to upload, segregate & auto-match

hundreds of paper resumes in a single click while

removing duplicate entries. Alt Recruit’s Chrome

extension helped them to auto-parse digital candidate

profiles quickly from major social sites.

• Better Candidate Experience: The customizable

candidate portal helped in building customer’s brand and

contextual & timely communications helped in increasing

candidate experience.

Improved Productivity,Faster On-Boarding

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• Match-Making: Powered by AI & ML, Alt Recruit’s

match-making capability helped customer’s recruiters to

screen, sort and shortlist best talent based on their

match scores which reduced their screening efforts

• Streamlined Processes: Pre-integration with the next

gen platforms such as best-in-class assessments, video

interviews and IVR based screening helped in

streamlining their screening processes while reducing

screening time by 30%. Also, customer leveraged

integrated Microsoft Outlook for interview management

and mobile app for voice-interview feedback

• Realtime Talent Analytics: Insightful dashboards and

all-inclusive reports with 50+ crucial metrics tracked

customer’s talent pipeline regularly. This proactively

helped recruiters in keeping a track of their talent needs

• Digital Onboarding: Features such as digital document

collection and online offer approval by candidates helped

the customer in going paperless. Candidate were able to

complete all their joining formalities before the day of

joining thus improving overall joining ratio. These

automations released talent acquisition team’s bandwidth

from repetitive manual tasks enabling productivity.

• Enhanced Productivity With Mobile: With Alt Recruit

mobile application, the customer’s internal employees

were able to refer their company’s open positions

instantly on social media. Also, availability of candidate’s

assessment results and audio interview feedback on

mobile helped in increasing recruiter’s productivity.

• Configurable Salary Fitment: The manual salary

approval processes were replaced by configurable

system-driven salary approval matrix. Alt Recruit was

configured to create a complex 4*3 grid salary approval

matrix to optimize salaries and reduce customer’s

bottom-line expense

RESULTS DELIVERED

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1. Streamlined RequisitionCreation & Management

2. Unified EffortlessSourcing

4. Online & MobileInterview Management3. Efficient Screening

5. Optimized Salary Fitment 6. Seamless Offer & Joining

5X Faster TIMES FASTERREQUISITION

CREATION

20%REDUCTION IN

SOURCINGTIME

100%ONLINE TRACKINGOF APPLICATIONS

30%REDUCTION IN

SCREENINGTIME

50%HIGHER JOINING

CONVERSION

100%ONLINE FITMENT

APPROVALPROCESS

The customer is a leading global business process management (BPM) company with 350+ clients across

10 industries and 16 countries globally. Its BPM solutions offers combination of operational excellence

with deep domain expertise in many industry verticals, namely banking and finance, healthcare,

insurance, manufacturing, media and entertainment. It has more than 34,000+ professionals working in

52 delivery centers across the world.

ABOUT THE CUSTOMER

PeopleStrong is the largest HR Technology and Talent Acquisition solutions company in India. For a

decade now, our technology solutions and services have been enriching experiences at work for

700,000+ users at 250+ organizations across 14+ industries. On our journey to writing the

#NewCodeofWork, we deliver end-to-end HR technology solutions through PeopleStrong Alt, our next

generation HR SaaS technology product. Along with Alt product suite, our Talent Acquisition,

Recruitment and Consulting services leverages cutting edge AI powered recruitment technology

blended with best-in-class service delivery capabilities to keep organizations talent ready for the future.

We are the first company in the HR space to be successfully assessed on SSAE18 and have recently won

the prestigious CIO’s Choice 2019 Award for Best Talent Management on Cloud.

ABOUT PEOPLESTRONG

07

To know how our experts can help push your business forward, drop a mail to [email protected]

or visit us at www.peoplestrong.com

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WE’RE WRITINGTHE NEW CODE OF WORK!

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