CHAPTER 1 INTRODUCTION “Human Resource Management may be defined as a process which aims at developing human resource for optimizing organizational performance as measured in terms of efficiency, effectiveness and health by making correct diagnosis of the situation and providing leadership”. Human Resource Management may be defined as a series of integrated decision that from the employment relationship, their quality contributes to the ability of the organization and the employee to achieve their objectives. It is concern with the people dimension in management. Since every organization is made up of people, acquiring their services, developing their skills, motivating their higher level of performance and ensuring that they continue to maintain their commitment to organization are essential for achieving organizational objectives. HRD being an integral part of HRM has many instruments to facilitate the entire process of organizational development and functioning. This instrument called as subsystem or method or technique. Each subsystem focuses on same aspect of HRD. To have 1
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CHAPTER 1
INTRODUCTION
“Human Resource Management may be defined as a process which aims at developing human
resource for optimizing organizational performance as measured in terms of efficiency,
effectiveness and health by making correct diagnosis of the situation and providing leadership”.
Human Resource Management may be defined as a series of integrated decision that from the
employment relationship, their quality contributes to the ability of the organization and the
employee to achieve their objectives.
It is concern with the people dimension in management. Since every organization is made up of
people, acquiring their services, developing their skills, motivating their higher level of
performance and ensuring that they continue to maintain their commitment to organization are
essential for achieving organizational objectives.
HRD being an integral part of HRM has many instruments to facilitate the entire process of
organizational development and functioning. This instrument called as subsystem or method or
technique. Each subsystem focuses on same aspect of HRD. To have a comprehensive many of
these instruments may be needed to use simultaneously. The most frequently used sub-system is.
Man power planning
Recruitment and Selection.
Induction and placement.
Training and development.
Career planning and potential appraisal.
Performance appraisal.
Reward system.
Quality of work life.
Counseling and feedback.
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CHAPTER 2
LITERATURE REVIEW
Staffing is one of the main functions on Human Resource Management, refer to International
Human Resource Management perspective, staffing will be more important on the managing by
the headquartered company to their subsidiaries in order to gain more competitive advantage for
them. As a company want to achieve the mind of globalization, they must choose a suitable
staffing approach in order to doing business successfully not only in the domestic also in the
international environment. Maral Muratbekova-Touron (2008) stated that “One of the main
issues facing the development of the global companies has always been to find the right balance
between the local autonomy between subsidiaries and the control of the corporate headquarters.”,
it related to how the company recruit and select their staffs in their subsidiaries. In the present
paper will concentrate on the international staffing
Recruitment and selection forms the foundation of the core activities and processes underlying
human resource management and such activities include the acquisition, training and
development, and rewarding performance of workers (Gilmore, and Williams, 2009). The
success and sustainability of most organizations is directly proportional to skills and
competencies of the employees. Equally, the entry point into any organization is dependent on
the effectiveness of the recruitment and selection practices of the hiring team within the
organization. In light of this, competition in the UK employment market has increased
tremendously over the past few decades. This can be attributed to the inability of the
employment market to absorb the growing pool of graduates from institutions of higher learning.
According to Mohamed Branine, (2008, p. 497), graduate recruitment is one of the leading and
toughest challenges facing the majority of potential employers. Mohamed (2008) argues that the
causes of this phenomenon can be in part due to the complexities associated with the selection of
the most qualified individuals and as well, due to the availability a several graduates in different
disciplines from Ivy League institutions. To that purpose, the demand for quality graduates will
remain highly competitive the most advantaged recruiters will be those with strong recruitment
policies, coupled with exceptional training and development policies. In some instances,
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financial abilities of potential recruiters will play a substantial role in future graduate recruitment
and selection processes.
Varied researches and studies have been carried out and written up regarding the aspect of
graduate recruitment, the attitudes of graduates, and the attitudes of recruiters with respect to
choosing their employers, and as well, the perceptions of graduates towards their formative years
in the employment sector. Covered in past researches also includes the influences of
management executives on recruiting activities, the strategies and methods used to conduct and
communicate information regarding the recruitment process, and reliability and accuracy of the
recruiting tools and instruments. Much of this research has, however, concentrated on different
aspects within the recruitment and selection process in different organizations across the work.
According to survey findings undertaking to determine the causes of variations in recruitment
methods used by employers in UK each year, 91 per cent of employers and potential graduate
recruits preferred the internet as the ideal method for large organizations (Mohamed, 2008, p.
504). Closely behind the internet at 89 per cent was the use of career literature such as Prospects,
Prospects Today, and GET directory ((Mohamed, 2008, p. 504). Other methods such as milk
rounds and career fairs were less popular after the survey findings estimated its popularity at 45
per cent each while recruitment agencies was the least popular at 15 per cent (Mohamed, 2008,
p. 504).
Reference List
Carless, S.A., 2007. Graduate Recruitment and Selection in Australia. International Journal of Selection and Assessment, Vol.15 Iss. .2, p.153-166
Gill, J.D.H. Banks, 1978, “Assessment of Management Potential in Graduate Recruitment,” Personnel Review, Vol. 7 Iss: 3, pp.56 – 61
Gilmore, S. and Williams, S. 2009, Human Resource Management, Oxford: Oxford University Press.
Keenan, T. 2005. Graduate recruitment in Britain: A survey of selection methods used by organizations. Journal of Organizational Behavior, Vol. 16 No. 4, 303-317
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Mohamed Branine, 2008 “Graduate recruitment and selection in the UK: A study of the recent changes in methods and expectations”, Career Development International, Vol. 13 Iss: 6, pp.497 – 513
Raybould, J., and Sheedy, V. 2005, “Are graduates equipped with the right skills in the employability stakes?” Industrial and Commercial Training, Vol. 37 No. 5, pp. 259-63.
Roberts, G. 2005, Recruitment, and Selection, 2nd ed., Chartered Institute of Professional Development, London.
Sackett, P.R. and Lievens, F. 2008, “Personnel selection,” Annual Review of Psychology, Vol. 59, pp. 419-50.
Shiona C., 2010 “Degrees of fit? Matching in the graduate labor market,” Employee Relations, Vol. 32 Iss: 2, pp.156 – 170
Silvestre, J., Anderson, N., Haddleto, E., Cunningham-Snell, N., and Gibb, A. 2000. “A Cross- Modal Comparison of Telephone and Face-to-Face Selection Interviews in Graduate Recruitment” International Journal of Selection and Assessment. Vol. 8. No. 1. Pp.16-21
Tineke C, & Maddy J, 2008. “Global managers’ career competencies”, Career Development International, Vol. 13 Iss: 6, pp.514 – 537
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CHAPTER 3
RESEARCH METHODOLOGY
3.1 SPECIFIC OBJECTIVES OF THE STUDY
To understand various recruitment and selection practices and procedures.
To identify the factors that affect recruitment and selection procedures.
To examine various sources of recruitment and selection.
To find out the recruitment process of the organization….
To find the mission and vision related to the recruitment…
To know the recruitment policy of the organization.
To focus on major elements of Recruitment process and recruiting personnel.
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3.2 IMPORTANCE OF THE STUDY:
With the strong and gusty winds sweeping the major parts of the world, it is highly impossible
for any nation to remain unaffected by their choice. India with its large population in the world,
The Indian industry is facing a competitive air, which is to be achieved through people. Human
assets are the most important from all the assets. People are the key factors in any industry. It
becomes very important for any industry to pick up right people for right job.
Hence Recruitment and Selection play key role in Human Resource Department. Recruiting is
also like a sales function (selling your organization to the applicant.) It is important for the
recruiter to know the skills, knowledge, capabilities, attitude, and need of the applicant. Wrong
selection effects whole organization. Thus it is very complicated job of searching right person for
right job.
The study and understanding of various systems of recruitment and selection as a HR subsystem
in various industries and co-operative sectors.
3.3 RESEARCH DESIGN
3.3.1 MEANING:-
The research design is a comprehensive master plan of the research study to be undertaken,
giving a general statement of the methods to be used. The function of a research design is to
ensure that requisite data in accordance with the problem at hand is collected accurately and
economically. Simply stated, it is the framework, a blueprint for the research study which guides
the collection and analysis of data. The research design, depending upon the needs of the
researcher may be a very detailed statement or only furnish the minimum information required
for planning the research project.
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3.3.2 TYPE OF RESEARCH DESIGN:
The study makes an effort to define the different aspects of recruitment and selection. It also
explores the various factors which affect the success and failure of this system and it’s probably
advantageous and beneficial to the industry. Hence the study is descriptive cum explorative in
nature.
Exploratory research is a type of research conducted for a problem that has not been
clearly defined. Exploratory research helps determine the best research design, data
collection method and selection of subjects. It should draw definitive conclusions only
with extreme caution. Given its fundamental nature, exploratory research often concludes
that a perceived problem does not actually exist.
Exploratory research often relies on secondary research such as reviewing available literature
and/or data, or qualitative approaches such as informal discussions with consumers, employees,
management or competitors, and more formal approaches through in-depth interviews, focus
groups, projective methods, case studies or pilot studies. The Internet allows for research
methods that are more interactive in nature. For example, RSS feeds efficiently supply
researchers with up-to-date information; major search engine search results may be sent by email
to researchers by services such as Google Alerts; comprehensive search results are tracked over
lengthy periods of time by services such as Google Trends; and websites may be created to
attract worldwide feedback on any subject.
The results of exploratory research are not usually useful for decision-making by themselves, but
they can provide significant insight into a given situation. Although the results of qualitative
research can give some indication as to the "why", "how" and "when" something occurs, it
cannot tell us "how often" or "how many".
Descriptive research design is a scientific method which involves observing and
describing the behavior of a subject without influencing it in any way. Descriptive
research deals with everything that can be counted and studied. But there are always
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restrictions to that. Your research must have an impact to the lives of the people around
you. For example, finding the most frequent disease that affects the children of a town.
The reader of the research will know what to do to prevent that disease thus, more people
will live a healthy life.
3.4 SAMPLE:
The sample includes HR managers, executive HR managers, non HR. Employees as well
as supervisors.
3.5 SAMPLING:
Selective sampling method and random sampling methods were used to select the
companies and respondents.
3.6 SAMPLE SIZE:
Sample size is 100 respondents.
DETERMINATION:-
n = ∑2 (a/2)2
………………………... = 1.5626(3.8416)
E2 …………………………………
(0.245)2
= 100.041662
As per above, formula I am select the no. of respondents.
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CHAPTER 4
INDUSTRY PROFILE
4.1 INTRODUCTION
Ceramics is one of the most ancient industries on the planet. Once humans discovered that clay
could be dug up and formed into objects by first mixing with water and then firing, the industry
was born. As early as 24,000 BC, animal and human figurines were made from clay and other
materials, and then fired in kilns partially dug into the ground.
Almost 10,000 years later, as settled communities were established, tiles were manufactured in
Mesopotamia and India. The first use of functional pottery vessels for storing water and food is
thought to be around 9000 or 10,000 BC. Clay bricks were also made around the same time.
Glass was believed to be discovered in Egypt around 8000 BC, when overheating of kilns
produced a colored glaze on the pottery. Experts estimate that it was not until 1500 BC that glass
was produced independently of ceramics and fashioned into separate items.
Fast forward to the Middle Ages, when the metal industry was in its infancy. Furnaces at that
time for melting the metal were constructed of natural materials. When synthetic materials with
better resistance to high temperatures (called refractoriness) were developed in the 16th century,
the industrial revolution was born. This refractoriness created the necessary conditions for
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melting metals and glass on an industrial scale, as well as for the manufacture of coke, cement,
chemicals, and ceramics.
Another major development occurred in the second half of the 19th century, when ceramic
materials for electrical insulation were developed. As other inventions came on the scene-
including automobiles, radios, televisions, computers-ceramic and glass materials were needed to
help these become a reality, as shown in the following timeline.
4.2 Timeline of Selected Ceramic and Glass Developments Year Development24,000 B.C. Ceramic figurines used for ceremonial purposes14,000 B.C. First tiles made in Mesopotamia and India9000-10,000 B.C.
Pottery making begins
5000-8000 B.C.
Glazes discovered in Egypt
1500 B.C. Glass objects first made1550 A.D. Synthetic refractoriness (temperature resistant) for furnaces used to make steel,
Somany has again set a new benchmark by earning INDIAN POWERBRANDS
AWARD-2011-12. Indian Power brands is a research driven anthology of India's most
powerful companies, which are successfully taking on and beating their global
competitors in their own unique ways. The award function was held on 12th Dec at
Grosvenor square, London. The event was held in order to felicitate those Indian cult
brands which are globally recognized and appreciated for their strong brand equity.
2011
Green Building Certification: We are the first one to get the membership to the Indian
Green Building Council. Somany Ceramics’ membership to the IGBC, reassures that
each manufactured product is eco friendly. Green building is a model of sustainable
building world. This approach ensures the health and comfort of the building occupants
through the use of sustainable building material. IGBC’s Green homes is the first rating
program developed in India, exclusively for the residential sector. It is based on
accepted energy and environmental principles and strikes a balance between known,
established practices and emerging concepts. Green buildings are the practice of creating
structures and using processes that are environmentally responsible and resource
efficient throughout a building’s life cycle.
2010
Somany became India’s first tile company to be felicitated with the BIS mark license for
its products, manufactured at the Kassar manufacturing unit.
Won the Power Brands Award.
2009
Somany earned the patent for its innovative VC Shield technology.
2000
Awarded Export House award.
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Capexil award for three consecutive years
1999
ISO 14001 certification awarded
ISO 9001 certification awarded
1998
ISO 9002 certification awarded
1996
Somany’s in-house R & D department became the first department in the Indian tile
industry to get approval/recognition from the Govt. of India.
CHAPTER 6
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CONCEPTUAL FRAMEWORK
6.1 Introduction of Recruitment
The primary function of recruitment and selection process is to achieve one desired and –
selecting right people for right job. Human resource planning helps to determine the number and
types of people and organizational needs. Several stages occur before the final decision is made.
To start the process leading to selection of the rights person, suitability qualified and experienced
applicants must be attracted, but what, “suitably qualified and experienced means has to be
determined. The use of job description and specification has to be made for this purpose. This
means that skills, traits and aptitudes should be describe precisely and indicators included. So
assessments can be based on evidence.
A well designed job can be motivate an individual and provides opportunities for their personal
and career development
In simple term “Recruitment can be understood as the process of searching for an obtaining
applicant for jobs, from among whom the right people can be selected
A formal definition of “recruitment is a process of finding and attracting capable applicant for
employment. The process begins when new recruits are sought and ends when their application
are submitted. The result is a pool of potential qualified job candidates.
6.1.1 Nature of Recruitment
Recruitment refers to the process of receipt of applications from job seekers. In reality, the term
is used to describe the entire process of employee hiring. There are special recruitment
department in every organization. Recruitment is understood as the process of searching and
obtaining applicants for jobs, from among who the right people can be selected.
Recruitment process is said to end with the receipt of applications, in practice the activity
extends to the screening of applications, in practice the activity extends to the screening of
applications so as to eliminate those who are not qualified for the job.
6.1.2 The purposes of recruitment and selection:-
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Determine the present and future requirement of the organization in conjunction with it
personnel planning and job analysis activities
Increase the pool of job candidate at minimum cost
The increase the success rate of the selection process by reducing the number of visibly
under qualified or over qualified job applicant
Help to reduce the probability that job applicant ones recruited and selected, will leave
the organization only after a short period of time
Meet the organization legal and social obligations regarding the composition of its work
force.
Begin identifying and preparing potential job applicants who will be appropriate
candidate.
Increase organizational and individual effectiveness in short and long term.
Evaluate the effectiveness of various recruiting technique and source for all type of job
applicants.
Recruitment represents the first contact that a company makes with potential employees. It is
through recruitment that many individual will come to know a company and decide whether they
wish to work for it. A well planned and well managed recruiting effort will result in high quality
applicants; where as a haphazard and piecemeal effort will result in mediocre ones
The recruitment process should inform qualified individual about employment opportunities,
create a positive image of the company, provide enough information about the job so the
applicant can make comparison with their qualification and interest, and generate enthusiasm
among the best candidate so that they will apply for the vacant positions.
6.1.3 Recruitment process:-
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Source:-company internal manuals….
IDENTIFY VACANCIES:-
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IDENTIFY VACANCIES
APPLICATION BLANK
INTERVIEW
TEST
SELECTION
First step of any recruitment process is to identify the future requirement of the employees in to
the organization.
According to identified vacancy in the department need of requisition form arises which is filled
by the HOD and attested by top managers and sent to HR department.
For identifying the vacancies for every department the hr department will collecting the
requirement data from every department. Which includes the several information like, position,
skills, abilities and many more information contain.
APPLICATION BLANK
Application blank is the other step of the recruitment process in which the organization get the
application from the job seekers. applications are get from the various sources. The sources
which are used by the SOMANY CERAMICS LIMITED are as under:-
Internal sources
Walk in interview
Reference
Naukari.com
As mentioned above are the main sources are used by the SOMANY CERMAICS for recruiting
the employees.
INTERVIEW:-
Interview is one of the most important steps in recruitment process. Interview means a detail
conversation with the candidates to know the real information of them, their skills, abilities,
knowledge and many more matter which are imported in company point of view. There are
several types of interviews which are used for the know the candidates at various levels.
In SOMANY CERAMICS while recruiting the employees the some types used which are
mentioned below:-
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One to one interview
Written interview
Panel interview
One to one interview
This is a 'One-To-One' Interview. It is a verbal and visual interaction between two people, the
interviewer and the candidate, for a particular purpose. The purpose of this interview is to
match the candidate with the job. It is a two way communication.
Panel Interview
Panel means a selection committee or interview committee that is appointed for interviewing
the candidates. The panel may include three or five members. They ask questions to the
candidates about different aspects. They give marks to each candidate. The final decision will be
taken by all members collectively by rating the candidates. Panel interview is always better than
an interview by one interviewer because in a panel interview, collective judgments are used for
selecting suitable candidates.
Written interview
Written interview is one type of interview in which candidates provides the information in to
the written from. Now, a days in every organization it’s became a very popular and easy for the
conducting.
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TEST
In recruitment process there are various test are taken by the several organization. In SOMANY
CERAMICS for higher post THOMAS PROFILE named test is taken. Their detail mentioned
below:-
Thomas profile is one of the most popular test in organization. It’s not very easy to conducting
in small organization. Thomas profile test have a various aspects which measured the different
side of candidates. Thomas profile test contain the many aspect of the candidates. It’s mostly
used for to measured the employee skills, abilities, knowledge and etc. some primary
information related to the Thomas profile mentioned below:-
BASIC CHARACTERISTICS:-
John Thomas is a forceful, creative individual who uses both assertiveness and persuasion to
achieve his goals. Initially he tends to adopt a persuasive approach in order to convince others
and gain their assistance in achieving goals. However, if persuasion does not have the desired
effect, he will adopt a direct, assertive approach. John Thomas is a versatile, competitive self-
starter who acts and reacts quickly to the demands of a situation. He enjoys challenge, variety, a
wide scope of operations and independence. John Thomas expects reward for effort,
advancement and commitment negotiated on a one-to-one basis. He can show impatience and
intolerance if things move too slowly or fail to go his way. Thomas Sample is an amiable,
friendly, non-aggressive individual who is normally both accurate and organized. He tends to
dislike conflict and confrontation. However, Thomas Sample enjoys discussion and debate and is
quite a competent communicator. He is usually a good team member who prefers to support
rather than direct or lead others. Thomas Sample can become anxious when faced with change,
particularly if it is unplanned or unexpected. He has the ability to apply himself to both detailed
and routine work. His approach to decision making tends to be one of suggesting rather than
directing. Thomas Sample is naturally a relaxed individual despite being rather anxious to please.
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MOTIVATORS AND FEARS
John Thomas is motivated by tangible goals, authority, prestige, a variety of tasks, pace, public
recognition and the opportunity to advance. He seeks responsibility with authority to act and take
decisions. John Thomas works best for a direct leader who is willing to delegate authority and
with whom he can discuss issues on a one-to-one basis. He seeks result orientated colleagues
who respond quickly to a challenge and are willing to accept personal responsibility. John
Thomas has An innate fear of failure and loss of public face. Thomas Sample is motivated by a
sense of belonging, open democratic relationships, public recognition, harmony and trouble-free
environment. He prefers team roles that afford him the opportunity to counsel, coach, advice and
negotiate with others. Thomas Sample works best for a democratic mentor who is sincere,
explains "why" as well as “what" is required and then allows time for discussion, questions and
clarification. He responds well to colleagues whom he can trust, converse and associate with on a
social as well as a work basis. Thomas Sample has an innate fear of insecurity, rejection and
making errors.
COMMUNICATION AND INTERACTION
John Thomas is an active, direct, demanding and fluent communicator. His style is energetic,
goal orientated, quick-paced And challenging. John Thomas's vigorous verbal approach can be
seen by Thomas Sample as impatient, lacking in explanation and consequently
inhibiting .Thomas Sample is an open, friendly and relaxed communicator with good listening
skills. His style is non-aggressive, patient, explanatory and gently persuasive. This tutorial
approach to communication can be seen by John Thomas as lacking focus and goal orientation.
How well John Thomas and Thomas Sample communicate depends on John Thomas's self-
awareness. Although Thomas Sample is the more natural communicator, John Thomas is the
more dominant and thus will control the degree of interaction. To achieve optimum interactive
communication, John Thomas must moderate his approach and listen more actively, whilst
Thomas Sample needs to adopt a more assertive and goal orientated style of communication.
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GENERAL COMPATIBILITY
The common trait of social interaction should provide the base for an acceptable level of general
compatibility. However, the difference in assertiveness, pace and detail emphasis could give rise
to significant dissonance in the workplace.
WORK COMPATIBILITY
As John Thomas will want to assert his influence and independence he will seek roles that allow
him to lead, persuade and take decisions. This should not cause Thomas Sample undue concern
as he tends to prefer roles that offer him the opportunity to advice and support rather than direct.
However, he needs time to think through and check out the available options before making a
suggestion or proffering an opinion. Thus, he will resent and resist attempts to pressurize him
into making quick decisions or giving an instantaneous response. John Thomas may find Thomas
Sample's approach unnecessarily hesitant, slow and frustrating. Thomas Sample could find John
Thomas's more assertive and urgent approach inconsistent and intimidating. Their ability to
effectively reconcile their differences will be influenced by what each perceives as the intention
of the other.
PERSONAL PERCEPTIONS
If John Thomas perceives Thomas Sample's slower, less assertive and more detailed approach as
stubbornness or an attempt to use specifics and rules to avoid commitment and safeguard his
own position, the opportunity for an effective working partnership will be significantly
diminished. On the other hand, should John Thomas view these same attributes as an ability to
explain in detail so that others can understand exactly what is required and as a consequence
reduce the chance of costly error, then co-operation and competence will increase .Likewise,
should Thomas Sample view John Thomas's more assertive and urgent approach as the use of
persuasion and influence to enhance personal popularity, rather than carry others with him to
secure a successful result to the benefit of all, there will be little chance of cohesion.
As mentioned above Thomas profile test is one of the most important test which is conducted
for the know the whole abilities , skills, knowledge and many more things of the candidates
which are higher for the senior post in to the organization.
One of the example of Thomas profile test.
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Sample Personality Profile Test
Thomas Personal Profile Analysis
Think of yourself in a work situation
In each line select the word that MOST describes you in the work situation and place an M in the box
Chose a word from each line which LEAST describes you in the work situation and place an L in the box
Each completed line must contain an M and an L
Gentle Persuasive Humble Original
Easily led Bold Loyal Charming
Sociable Patient Self-reliant Soft spoken
Talkative Controlled Conventional Decisive
Aggressive life of the party Soft touch Fearful
Confident Sympathetic Tolerant Assertive
Respectful Pioneering Optimistic Accommodating .
Trusting Contented Positive Peaceful
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Accurate Outspoken Restrained Companionable
Restless Neighborly Popular Faithful
As mentioned above is one type of personality test which measure the various aspects of the personalities.
In, Thomas profile there are various types of test are included.
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6.2 Selection 6.2.1 Introduction
Employee Selection is the process of putting right men on right job. It is a procedure of matching
organizational requirements with the skills and qualifications of people. Effective selection can
be done only when there is effective matching. By selecting best candidate for the required job,
the organization will get quality performance of employees. Moreover, organization will face
less of absenteeism and employee turnover problems. By selecting right candidate for the
required job, organization will also save time and money. Proper screening of candidates takes
place during selection procedure. All the potential candidates who apply for the given job are
tested.
But selection must be differentiated from recruitment, though these are two phases of
employment process. Recruitment is considered to be a positive process as it motivates more of
candidates to apply for the job. It creates a pool of applicants. It is just sourcing of data. While
selection is a negative process as the inappropriate candidates are rejected here. Recruitment
precedes selection in staffing process. Selection involves choosing the best candidate with best
abilities, skills and knowledge for the required job.
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6.2.2 Selection Process
Source:- from company internal manuals…
Inviting Application:
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INVITING APPLICATION
RECEPTION OF APPLICATIONS
PRILIMINARY INTERVIEW
INTERVIEW
INVISTIGATION OF REFFERALS
FINAL APPROVAL
PLACEMENT AND INDUCTION
First step in the selection process is inviting applications from prospective candidates. A
carefully devised application from is in itself an effective selection device. For this reason,
application forms are specially designed for each principal class of jobs to be filled. The main
purpose of application is to obtain information in the applicant own handwriting regarding his
suitability for employment. Application form should be as simple as possible and must
incorporate question having bearing on the fitness of applicant in job.
Reception of Applicants:
On the fixed date of selection, the applicants are required to present themselves in the office on
the company. There they must be given proper reception.
Preliminary Employment Interview:
The preliminary interview is usually quite short and has its object the elimination of the
obviously unqualified candidates. Lack of certain requirement in education, age, experience etc.
might determine unfitness. Hence, it is distinctly directive. It does not prob deeply into the
applicant’s special specifications, interests and experience etc. on the other hand, the interview
seek to move rapidly from one of them eliminates the candidate or he is cleared from further
investigation. If an applicant is eliminated in the early part of the selection procedure, the
company is saved the expenses and time of processing him through remaining step of the
procedure.
Interview:
After going through test, the successful candidates are interviewed. Although application blanks
and tests provide much valuable information about the candidates yet they do not provide the
complete set of information required of the applicant. In much current practice principal
dependence is placed on determinative interviews. But however, unplanned, casual interviews at
this stage involve many hazards and are likely to be misleading and unreliable. They give only a
general impression. Hence, carefully planned or, “Patterned” interviews should be conducted.
Various outlines and guides are available now a days to assist in these patterned employment
interviews.
Investigation of Reference:
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A request for reference is commonly made in the application form. Candidates are required to
give at least two or three references so that their previous history, character and behavior etc.
may be investigated. Available evidence indicates, however, that actual use of these reference is
not made most current practice. And much of the use is made is ineffective because the
confidential nature of such inquiries is not assured. If any dependence is to be placed on the
information secured form reference special cause must be used in soliciting information and
assuring its secrecy.
Final Approval:When all tests, interview and physical examination, etc are passed by a candidates he becomes
eligible for appointment. Sometimes, more candidates are selected, so that a waiting list can be
prepared. If the selection is equal to the number of actual vacancies, they are called for training
or joining, as case may be.
Placement and Induction:It is a controversy over whether placement and induction is the part of selection process or not.
But as a matter of fact, it must be there. The new employee must be shown his job, introduced to
his fellow employees and supervisor and assisted in making such personnel adjustment as are
necessary to his effective performance in the work team. Plant tour can be arranged for them,
printed hand book that describe the employer, products, rules and regulation, privileges enjoyed
by them etc. can be given to them if the number of new employees is too large, orientation
classes can be arranged for them. But according to need some provision for induction must be.
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CHAPTER 07
SWOT ANALYSIS
STRENGTH
Consistent growth of 12-15 percent in spite of slowdown in economy. The Indian ceramic
export market is rising at the rate of 15 percent per annum.
The top management enjoys a tile industry experience of more than two decades
Somany is India’s largest ceramic floor and wall tile manufacturer; its expanded capacity
and improved capacity utilization provides attractive economies of scale.
Somany is present across the entire value chain, from glazed ceramic tiles
to polished porcelain tiles to glazed porcelain tiles.
Somany R&D team creates around 8-10 designs every month and was credited with a
number of pioneering initiatives
Somany multi-layered distribution channel (owned showrooms and dealer/sub-dealer
network) in India and 20 nation footprint enhance reach.
Somany institutional clients in India,
WEAKNESS
Low per capita consumption (0.15 sq.mt. p.a.) as compared to developed nations.
N o t m u c h i m p o r t a n c e g i v e n o n b r a n d b u i l d i n g a n d n e t w o r k t h u s
c r e a t i n g hindrance for export growth.
41
OPPURTUNITY
The construction and Housing Boom to provide bolstering demand for ceramic tiles.
The untapped rural market supported by a strong growth witnessed by
Indian A g r i c u l t u r e p r o v i d e s t r e m e n d o u s p o t e n t i a l f o r
t h e d o m e s t i c c e r a m i c manufacturers.
THREATS
Freight, supply of power and gas remains the key cost-related issues impacting the industry.
Basic Customs Duty on import of ceramic tiles from China and raw
materials imported from abroad should be corrected to prevent dumping of
tiles from China.
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CHAPTER 08
DATA ANALYSIS & INTERPRETATION
43
Q.1 which levels do you belong into the organization?
A. Junior level
B. Middle level
C. Senior level
Table:-
option No. of respondents
Junior level 36
Middle level 49
Senior level 15
INTERPRETATION:
As per the above table the majority of the people who are belong to middle level employee i.e.
49%. And the minorities of the people who are belong to senior level employee i.e. 15%.The
portion of the junior level is 36% which is the 2nd high portion of the respondents.
44
Q.2 What are the sources used for Recruitment by your company?
Naukari.com
Internal sources
Walk in interview
Reference
TABLE :-
OPTION NO OF RESPONDENTS
Naukari.com 20
Internal sources 55
Walk in interview 15
Reference 10
INTERPRETATION :
45
In to the above diagram mention the four option of recruitment sources. The highest portion of
the recruitment source is internal source which has a portion of 55%, while other has 20% of
naukari.com, 15% of walk in interview and 10% of references.
Q.3 what are the important things you link while, screening resume of the candidates?
qualification
Attitude
Experience
Common skill
Personal skill
Reference
Option No of respondents
Reference 20
Personal skill 08
Common skill 08
Experience 31
Attitude 13
Qualification 23
Interpretation:-
46
As mentioned above the experience is the most important things in recruitment. The portion of
experience is 31%, while qualifications have 23%, reference is 20%, attitude is 13%, and
personal skill and common skill both are 8%.
Q.4 Which type of test usually conducted during the Selection process?
Written test
Group discussion
Typing test
Interview
Attitude test
Intelligent test
Personality test
47
Option No.fo respondentsWritten test 15
Group discussion 30
Typing test 10
interview 10Attitude test 15
Intelligence test 10
Personality test 10
Interpretation
As mentioned below the graph represents the portion of test while selection process. The highest portion of the test is group discussion which has portion of 35%, written, and attitude test has same portion of 15%, while other have test have a 10% portion like, typing test, interview, intelligence and personality test.
48
49
Q.5 Do you find E-Recruiting a suitable for Recruitment?
A. Yes
B. No
Option No of respondents
yes70
No30
Interpretation:-
As above chart shown the portion of the respondents who are agree and disagree with the option of e- recruitment. In answer, 70% respondents give yes answer, while 30% give no in answer.
50
Q.6 what is the average time to get adequate pool of candidates for conducting interviews?
Junior level Middle level
Less than a month 58 30
One month 32 48
Two month 10 22
For junior level:
Interpretation:-
As per the above chart we can analyze the average time to get adequate pool of candidates for
conducting interview, the majority of the people who told for junior level conducting the
interview average period of less than a month. i.e.58%. While minorities of the people who told
for junior level conducting the interview average period of two month i.e.10 %.
51
For middle level:
Interpretation:-
As per the above chart we can analyze the average time to get adequate pool of candidates for
conducting interview, the majority of the people who told for middle level conducting the
interview average period of one month. i.e.48%. While minorities of the people who told for
middle level conducting the interview average period of less than a month i.e.22 %.
52
Q.7 How many rounds of interviews are conducted before a candidate is given offer letter?
A. One
B. Two
C. Three
Option No of respondents
One 15
Two 40
Three 35
Interpretation:-
53
The above chart gives an idea about the no. of rounds of interview are conducted before
candidate is given offer letter. Majority of the respondents i.e. 40% is of two rounds of interview
and minority of the respondents i.e. 15% is of one rounds of interview.
Q.8 Do you find bond is compulsory for junior level employee?
A. Yes
B. No
Option No of respondents
Yes 27
No 73
INTERPRETATION:
As per the above chart which gives an idea about the no. of respondents who are agree with
54
Bond. The majority of the respondents i.e. 73% who are not agree with bond is compulsory for
The junior level and 27% respondents who are agree with same.
Q.9 The duration of probation period of a new trainee in your organization is of?
A. 3 months
B. 6 months
C. 1 year
Option No of respondents
3 months 22
6 months 34
1 year 44
55
INTERPRETATION:
As per the above chart the majority of the organization i.e.44% consists 1 year of probation
Period of a new trainee. And the minority of the organization i.e. 22% consists 3 Months of
Probation period.
Q.10 What is the interval for Recruitment & Selection procedure to be repeated at your
organization?
A. Every six month
B. As per the requirement
C. Yearly basis
Option No of respondents
Every six months 32
As per the requirement 48
Yearly basis 20
INTERPRETATION:
56
As per the above chart the majority of the organization i.e. 48% consists of the interval For
recruitment and selection procedure is to be repeated as per the requirement. And the minority of
the organization i.e. 20% consists of the interval for recruitment and selection procedure is to be
repeated as on yearly basis.
Q.11 Which Factors are affecting the selection of source in the organization?
o Image of the company
o Details provided on internet
o Union requirement
o Attractiveness of the job
Option No of respondents
Image of the company 32
Details provided on internet 25
Union requirement 05
Attractiveness of the job 38
Interpretation:-
57
As per the above chart we can shows that the majority of the people who are agree with the
Attractiveness of the job which Factors are affecting the selection of source. i.e.38% and the
Minorities of the people who are giving preference to the union requirement which Factors are
Affecting the selection of source. i.e.5%
Q.12 internal source of recruitment should be used for filling higher level vacant position
rather than external source?
A. Strongly agree
B. Agree
C. Neutral
D. Disagree
E. Strongly Disagree
Option No of respondents
Strongly agree 19
Agree 28
Neutral 35
Disagree 12
Strongly disagree 06
58
Interpretation
As far as level is concern from the above chart we can interpret that from 100 people 19 % are strongly agree with 28 % are agree 35 % are neutral 12 % are disagree 6 % are strongly disagree.
Q.13 Age factor play important role in the job?
A. Strongly agree
B. Agree
C. Neutral
D. Disagree
E. Strongly Disagree
Option No of respondents
Strongly agree 15
Agree 38
Neutral 18
Disagree 20
Strongly disagree 09
59
Interpretation :-As far as level is concern from the above chart we can interpret that from 100 people 15 % are strongly agree with 38 % are agree 18 % are neutral 20 % are disagree 9 % are strongly disagree
Q.14Is pays for performance more beneficial for the Organization?
A. Strongly agree
B. Agree
C. Neutral
D. Disagree
E. Strongly Disagree
Option No of respondents
Strongly agree 22
Agree 36
Neutral 14
Disagree 19
Strongly disagree 09
60
Interpretation:
As far as level is concern from the above chart we can interpret that from 100 people 22 % are strongly agree with 36 % are agree 14 % are neutral 19 % are disagree 9 % are strongly disagree.
61
CALCULATION OF Z TEST:-
Q.12 Internal source of recruitment should be used for filling higher level vacant position
rather than external source?
Test: Z-test
1. Hypothesis
Null Hypothesis Ho: µ>3
Alternate Hypothesis: Ha: µ≤3
2. Z-statistics:
3. α value
α= 0.05
Since our test is one tailed test we will take α= 0.05
4. Z α value
62
=0.5-0.05=0.45= (-1.645).
An observed test statistic must be less than (-1.645) to reject the null hypothesis.
5 &6. Z Value & data collection
X= 3.42, µ =3, σ= 1.117, n= 100
= 3.76
As Z calculated (3.76) is not less than Z α (-1.645). it lies in acceptance area.
Hence, we fail to reject the null hypothesis.
Interpretation
Hence, from the above hypothesis testing we can see that most of employees are agree or neutral
with internal source of recruitment rather than using external source. There are also employees
who are somewhat strongly agree or disagree or strongly disagree with the internal source of
recruitment rather than using external source.
Q.13 Age factor play important role in the job?
RESEARCH METHODOLOGY:
Test: Z-test
1. Hypothesis
63
Null Hypothesis Ho: µ>3
Alternate Hypothesis: Ha: µ≤3
2. Z-statistics:
3. α value
α= 0.05
Since our test is one tailed test we will take α= 0.05
4. Z α value
=0.5-0.05=0.45= (-1.645). An observed test statistic must be less than (-1.645) to reject
the null hypothesis.
5 &6. Z Value & data collection
X= 3.3, µ =3, σ= 1.21, n= 100
= 2.479
As Z calculated (2.479) is not less than Z α (-1.645). it lies in acceptance area.
Hence, we fail to reject the null hypothesis.
INTERPRETATION:-
Hence, from the above hypothesis testing we can see that most of employees are agree or
disagree with importance of the age factor while recruitment process. There are also employees
64
who are somewhat strongly agree or neutral or strongly disagree with the importance of the age
factor while recruitment process.
Q.14 is pay for performance more beneficial for the Organization?
RESEARCH METHODOLOGY:
Test: Z-test
1. Hypothesis
Null Hypothesis Ho: µ>3
Alternate Hypothesis: Ha: µ≤3
2. Z-statistics:
3. α value
α= 0.05
Since our test is one tailed test we will take α= 0.05
4. Z α value
=0.5-0.05=0.45= (-1.645). An observed test statistic must be less than (-1.645) to reject
the null hypothesis.
5 &6. Z Value & data collection
65
X= 3.43, µ =3, σ= 1.273, n= 100
= 3.377
As Z calculated (3.377) is not less than Z α (-1.645). it lies in acceptance area.
Hence, we fail to reject the null hypothesis.
INTERPRETATION:-
Hence, from the above hypothesis testing us can see that most of employees are strongly agree or
agree with benefit of the pay performance. There are also employees who are somewhat neutral
or disagree or strongly disagree with benefit of the pay performance.
CHAPTER 09
LEARNING FROM THE PROJECT
66
The following work I have done in the company and learn from the project.
First of all I have learned the various HR policies from the company report regarding the
facilities provide by the company to the employees, juniors and senior manager. Like,
compensation policy, leave without pay and leave with pay, transportation allowances etc…..
I have understood the practical work and learn how to recruitment procedure is done. And also
know the selection criteria of the company. Like company showing the experience & skill of the
candidate.
Understand the various organizational culture of the HR department.
And Also I have learned the different types of labor laws and understand the act of the particular
laws.
CHAPTER 10
LIMITATION OF THE REPORT
67
As our selected topic is “Recruitment & election”, it is compulsory for us to collect the data
personally. It is quite difficult that all persons are available on the right time at their place.
However I shall try my best in collecting the relevant information for my research report, yet
there are always some problems faced by the researcher. The prime difficulties which face in
collection of information are discussed below
Short time period:
The time period for carrying out the research was short as a result of which many
facts have been left unexplored.
Lack of resources:
Lack of time and other resources as it was not possible to conduct survey at large
level.
Small no. of respondents:
O n l y 2 0 0 e m p l o y e e s h a v e b e e n c h o s e n w h i c h i s s mall number, to represent
whole of the population.
Unwillingness of respondents:
W h i l e c o l l e c t i o n o f t h e d a t a m a n y c o n s u m e r s were unwilling to fill the
questionnaire. Respondents were having a feeling of wastage of time for them.
CHAPTER 11
UTILITIES OF THE REPORT
68
This report is prepared on the topic of RECRUITMENT AND SELECTION AT SOMANY
CERAMICS LTD, KADI. In this report I covered the details of recruitment and selection and it’s
procedure which is conducted into the SOMANY CERAMICS.
For researcher :
Researcher can get the information about the various present processes of recruitment &
selection.
Researcher also can give extension and corrections from the data.
For student:
Student can easily get the secondary data, which is helpful for the making report for the same
topic.
Student can think innovative idea and doing something new with the help of making change and
after reading thoroughly.
Student can get information about the quantitative data. And make corrections.
For company:
With the help of this project report company can get more benefit such as:
Helpful for providing the training for new recruiter.
Company can easy to give an idea about the report and facts.
Company can make comparison with present scenario
CHAPTER 12
FINDINGS & SUGGETIONS
69
FINDINGS:-
Majority of the people who are belong to middle level employee i.e. 49%. And the
minorities of the people who are belong to senior level employee i.e. 15%.
Organization mostly used the internal sources for recruitment then preferred the naukari.com one type of source for selection of the candidates.
In the matter of screening of resume experience, qualification, reference are the important link.
During the selection process group discussion is more important factor. The other factors are skills, attitude and etc.
Most respondents are agreeing in matter of the e- recruitment.
Attractiveness of the job and image of the company is most important factor from the candidates point of view.
Most respondents are agreeing with statement age factor play crucial part in the job.
Pay on performance is beneficial for the organization.
SUGGETIONS:-
70
Internal resources reduce the entry of new coming opportunity of fresh employee or new blood
candidate in the organization.
Skills and abilities are more important than experience in job performance. Age factor is
important at all in the job.
Pay for performance is given by the organization, so that organization can increase level of
motivation and enthusiasm for the work.
In the computer era, email method should be used more for recruitment and selection method in
the organization
As our questionnaire was objective, different person had different opinion on the same questions.