Transaction Services ReceivablesVision SM Getting Started Guide March 2013
Transaction Services
ReceivablesVisionSM Getting Started GuideMarch 2013
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ReceivablesVision Quick Start Guide | Table of Contents
Table of Contents
Accessing ReceivablesVisionSM ...................................................2
The Login Screen ................................................................... 2
The Home Screen .................................................................. 3
Getting Started — Learn the Analytics Functionality ............4
Getting Started — Learn the Advanced ...................................19 Search Functionality
Common Account Receivables Management ........................24 Functions
View Monthly Collections .................................................... 24
Examine Monthly Collection at a ...................................... 26 Business Unit Level View
Analyze Monthly Collection Across Business Units ...... 27
View Monthly Collection Across Geographies ............... 28
Examine Payment Method Trends ..................................... 29
Monitor Payor Behavior/Trends ......................................... 36
View the Value of Receivables .......................................... 39 Across Department/Business Unit
View the Volume of Receivables Across ......................... 40 Department/Business Unit for a Given Date Range
View Receivables Across .................................................... 42 Department/Business Unit by Channel
View Receivables Across ..................................................... 43 Department/Business Unit by Instrument Type
Display Direct Debit Transactions & Export.................... 45
Identify Reversals .................................................................. 46
View Receivables For Specific ............................................ 48 Department/Business Unit
View Future Dated Payments ............................................. 49
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ReceivablesVision Quick Start Guide | Accessing ReceivablesVision
Accessing ReceivablesVisionSM
ReceivablesVisionSM applications are accessible from CitiDirect BESM.
The Login Screen
To access CitiDirect BE, you will need:
• A computer with Internet Explorer (version 7.0 and above) installed• Internet access (broadband Internet recommended)• The proper user privileges to access CitiDirect BE • A valid SafeWord™ card
Using a web browser’s address bar, type the following address:
Website Address to CitiDirect BESM:
https://portal.citidirect.com
In the CitiDirect BE page, select the desired Country, if necessary. Click the Go button. The User Login page appears.
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ReceivablesVision Quick Start Guide | Accessing ReceivablesVision
Click the Login Method drop-down arrow:
• Login Method: Choose SafeWord.• User ID: Input your User ID.• Password: Login to SafeWord card using your
PIN. When HOST? appears, press 2 and enter the results in the Password field.
• Select “Remember my Login ID on this computer” checkbox.
• Click the Login button.
The Home Screen
The Home Screen is the first landing page after you’ve successfully logged in to CitiDirect BE. The Home Screen contains links to many of the applications that you will use in CitiDirect BE. Important things to know:
• Navigation within the CitiDirect BE application is always done through the blue Service Navigation ribbon which is located at the top of the page. The Service Navigation ribbon is always present in the desktop so that you can always return to the Home Screen at any point.
• The Logout button is located at the top right-hand corner of the CitiDirect BE application.• To manage information that appears in the Home Screen, click Customize Homepage (located
on the right, below the Service Navigation ribbon) to display a list of web widgets that you can add/ remove from the Home Screen.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
Getting Started — Learn the Analytics FunctionalityWhat You’ll Learn
This tutorial shows you how to:
• Use the receivables scorecard• Work with analytics• Build your analytics report• Export or save your Analysis• Use charts
Use the Receivables Scorecard
To open the receivables scorecard:
Log into CitiDirect BE, choose Reports & Analytics > Receivables Analytics.
What is a scorecard?
A scorecard strives to make data consumable for everyone. With its focus on graphical representation and at-a-glance viewing, any type of business user can benefit from retrieving information through a scorecard.
Scorecards use dynamic graphing techniques and advanced visualizations to convey more meaning in less space. Users can view more of the data represented over time spans, all in one screen.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
Receivables Scorecard Definitions
Reports: Provides quick access to the following:
• Reports save in locations (Private & Shared Reports) to retrieve your saved reports/analysis.
• View and create scheduled reports.• Initiate Ad-Hoc Reports (Summary, Transaction and Invoice Reports).
Save As: Allows the user to save a customized scorecard as a saved report.
View Receivables Scorecards by: This option, located at the top left of the application frame, allows the user to choose to view the scorecard by the Legal Entity or the Citi Branch where the account is maintained.
Transaction Currency (Settlement):
Allows the user to choose which transaction currency to view on the receivables scorecard.
Convert Currency To: This selector lets you view the transactions based on conversion currency (transactions are converted into a common currency).
Time Period selectors: Located below the View Receivables Scorecards, the time period selectors let you choose to view data by Year, Quarter, Month and Week. Changing any of these will change the entire scorecard view.
Year: Lets you choose to view data for a specific year (e.g., 2012, 2011, etc). Receivables Analytics shows the current year by default.
Quarter: Lets you choose to view data for a specific quarter (e.g., Q1-2012). If year is not chosen, Quarter will show all quarters where data is available.
Month: Lets you choose to view data for a specific month (e.g., Mar-12). If year or quarter is not chosen, Month selector will show all months where data is available.
Week: Lets you choose to view data for a specific week in a year (e.g., 19-Mar-12). A week always begins on a Monday. If Year, Quarter or Month is not chosen, Week selector will show all weeks where data is available.
Geography/Account selectors: Lets you choose to view data by Region, Country, Legal Entity, Account and Currency selectors.
Region: Filter by geographic region (Asia Pacific, etc).
Country: Filter by a country within the chosen region. If a region is not chosen, the Country selector will list all countries where data is available.
Legal Entity: Filter transaction by the legal entity name.
Account: Filter transaction by account number.
Receivables Comparisons: Located in the lower panel, shows comparison by transaction type, country and currency. You can select between “Display by:” Value or Volume.
Transaction Type: Lets you compare the between different transaction types (e.g. Checks, Direct Credit, Wires etc).
Country: Lets you compare between different countries where account is maintained.
Currency: Lets you compare between different transaction currency.
Receivables Trending: Located as a separate tab (next to Receivables Comparisons), shows the trending patterns as a line graph.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
Receivables Scorecard Definitions
Status: Shows receivables transactions trends by transaction status (In Process, Cleared, Return).
Country: Shows receivables transactions trends by country.
Currency: Shows receivables transactions trends by transaction currency.
Receivables Statistics (by Value):
Shows the “Top 4,” by Value with percent contribution to the total by the following categories:
Top Currencies: Shows the ranking by transaction currency.
Top Countries: Shows the ranking by countries.
Top Accounts: Shows the ranking by accounts.
How do I view the scorecard in transaction (original) currency?
You can change the current scorecard view to be shown in local currency instead of converted currency. To do this, perform the following:
1. Select the transaction currency that you want to view in the “Transaction Currency (Settlement):”
2. Select “Original” in the “Convert Currency to:”
Work with Analytics
Reporting is an essential component and the primary focus of business intelligence analysis. While the scorecard gives you a summary view of key performance, more in-depth analysis can be achieved through the Report Window. You can access the Reports Window using any of the following methods shown below.
Click on any of the transaction statuses to drill-down to specific status reports.
Receivables transaction broken down by statuses.
Transaction/Converted Currency
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
On the scorecard, click Reports drop-down ( ) to expand and bring out the expanded menu (shown below).
Access to report save-in locations
Click on any of the reports to initiate an Ad-Hoc Report.
Clicking on any of the Summary, Transaction and Invoice reports will initiate an Ad-Hoc Report. The Ad-Hoc dialog window will appear. Select answers to the list of prompt questions to narrow down the report result. Click “Run Report” to initiate the report.
The Report Window
Report Name View Filter Panel Report Page by Panel
The Toolbar
Report objects
Drill down
Report window showing data in grid view.
Report Name: The name of the report that is currently being displayed in the Report window.
The Toolbar: Provides access to many of the actions you will use to create and build your analysis.
Report Objects: Located on the left, provides a list of attributes and metrics available for this report. You will use the report objects to add or remove attributes from the Report window.
Report window: Displays the current analysis in either grid, graph or grid and graph view.
Drill down (shown as underlined):
Click on the Total Transaction Amount or Total Transaction Count rows to drill down to the next related report.
Report Page-By Panel: Shows Page-By attributes (displayed as a drop-down panel) currently being applied to the analysis.
View Filter Panel: Displays the current view filter being applied to the analysis. You can also add or remove filters from this panel.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
The Toolbars
The receivables analytics toolbars give you one-click access to many of the actions you’ll use when working on your analysis.
The View Toolbar
Undo last actionAdd/schedule current report
Click to save the current report
Change the view: Grid, Graph, Grid and Graph
Export current report to File or PDF
The Option Toolbar
Show/Hide Report Page-By Show Pivot Buttons
Show/Hide Report Objects
Show/Hide Report View Filters
Show Sort Buttons
The Data Toolbar
Sort Swap rows and columns
Add View Filter Condition
Drill ...
The Grid Toolbar
Outline Lock row/ column headers
Banding Merge column/ row headers
The Format Toolbar
Align selected columns/text
Change cell fill, line and font color
Advanced Grid Formatting
Change the font, font style, font size Change the numbers style Change the borders/border style
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
Report Objects Panel
What is a report object?
An object is a data container that holds information to build your analysis.
In the Report Objects panel, an object can either be an attribute or a metric.
This icon represents a metric. Also known as the continuous variable.
This icon represents an attribute. Also known as the discrete variable.
Build your analytics report
In Receivables analytics, there are three key tools that you will need to learn to build a comprehensive analysis:
• Data Pivoting: Rearrange the columns and rows in the grid, so you can view and segment data from different perspectives.
• View Filters: A view filter enables you to further narrow down a report view, using only those objects in the Report Objects window.
• Page-By: Enables you to select and display subsets of your analysis results as separate views.
Data Pivoting
Data pivoting refers to the process of rotating the view of data. In databases where there is a high volume of data, it is often very difficult to get a view of a particular data or report for analysis. Data pivoting helps overcome this by displaying the data in a compact format that allows you to find relationships within the data that are otherwise difficult to see because of the amount of detail.
You can pivot data in a report using any of the following methods:
• Drag and drop objects (from the Report Objects panel) to move them within the report window.• Right-click an object in the report window, point to Move and select an option from the menu.
In this analysis, we have the Transaction Count broken down by Quarter.
Using the Report Objects panel, you can add/remove attributes from this analysis.
From the Report Objects panel, choose Month and drag the attribute to the Report window (see below). Insert the Month attribute between Quarter and Transaction Count column. The insertion point is always indicated by a solid yellow line.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
To perform a drag and drop action:
1. Move the mouse or other pointing device to the object (e.g., Month attribute).
2. Press, and hold down, the button on the mouse or other pointing device to “grab” the object.
3. “Drag” the object to the desired location.
4. “Drop” the object by releasing the button.
The result is shown. Adding the Month attributes allows receivables analytics to expand the data and show you the transaction count by Month.
In addition to the “Drag-and-Drop” ability, users can also utilize the contextual menu when selecting row headings (shown below)
To bring up the contextual menu:
1. In the Report Window, move the mouse or other pointing device to the desired row heading.
2. Press the left button on the mouse or other pointing device to select the object.
3. Press the right button on the mouse or other pointing device to bring up the contextual menu.
Select a column by clicking on the row headings. Perform a right mouse click to initialize the contextual menu. Go to <Move> to expand the menu.
Here is what each option does:
• To Page-by Axis: Moves the selected object to the Page-By axis (see Using Page-By).• To Columns: Moves the selected object to the column heading.• Left: Moves the selected object to the left of the current position.• Right: Moves the selected object to the right of the current position.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
Using Filters
Filters are used to narrow the results of an analysis to a subset of data. For example, one might apply a filter to show only CHECK transactions or transaction amounts greater than 100,000. To apply a filter to an analysis, users must first create the filter criteria.
You can create filter criteria in a report using any of the following methods:
• In the Data Toolbar, click the “Add View Filter condition” ( ) icon.• Right-click an object in the report window, point to “Filter On…”.• In the report window, click “Add Condition” in the View Filter panel.
Example of building filter criteria
Build a simple filter criteria using the grid to the right as an example. The report below shows transaction count by Year.
1. Initiate a View Filter command using any of the methods outlined above.
2. Select the attribute to filter from the “Filter On:” drop-down. Select Year.
3. Define the criteria using the “Select In List” option. Choose any value(s) from the Available panel and move them to the Selected panel by pressing the move arrow button . In this example, we will select “2012.”
4. Execute the view filter by pressing the checkbox button. The analysis will filter the data and show the transaction count for “Year (2012)” only.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
Creating dynamic filter criteria
In some scenarios, selecting values in the list may not be sufficient, especially if you want the filter to be dynamic. For example, show transaction count by Year greater than or equal to 2011.
To achieve this condition, we will use the “Qualify” method.
1. Follow Step 1.
2. Follow Step 2.
3. Select the “Qualify” option and choose the proper Operators (“Greater than or equal to”) and input “2011” in the value box.
4. Execute the view filter by pressing the checkbox button. The analysis will filter the data and show the transaction count for “Year Greater Than Or Equal To 2011” only.
Using Page-By
When you have a very large set of data it can be easier to work with that data by grouping it into logical subsets, and viewing only one of the subsets at a time. To group data into subsets, you can use the page-by feature. The subsets you separate your business data into are called pages, and you then page your way through the analysis, one data subset at a time.
You can create a Page-By in a report using any of the following methods:
• Drag (from the Report Objects panel or Report window) and drop an object onto the Page-By panel.• Right-click an object in the report window, point to Move and select the “To Page-By Axis”
option from the menu. Note: “Page-By” is found under the “options” drop down.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
Example: The analysis below shows transaction count by Year and Quarter. You can drag and drop year back into the Report Objects panel to view the Transaction Count by Quarters, one Year at a time.
All the data from the report is still present, but is now grouped into smaller, more manageable pages.
The Year attribute now is a drop-down and you can easily change the page by changing the Year value to 2012 to show only 2012 transaction count data.
Exporting or Saving Your Report
In this step, you’ll learn how to export your analysis into common formats or save them online for reference.
Exporting your analysis
Here are ways to export the current analysis:
• Click View in the toolbar and choose the Export icon
• Click View in the toolbar and choose the PDF icon
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
The Export Options
Clicking on the Export icon will trigger the Export option dialog window. In this dialog window, you’ll be provided with various options to customize the export output.
Choose what to export
Choose the format to export
Choose other export options
Execute the export
The PDF Options
Clicking on the PDF icon will trigger the PDF option dialog window. In this dialog window, you’ll be provided with various options to customize the export output.
Choose what to export
Change pagination options
Execute the export
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
Saving your report
Receivables analytics contains the capability to store/save your analytics reports online. To save the analysis you’re currently working on, follow these steps:
• In the toolbar, click the ( ) icon. • A Save As Dialog appears. • Select the folder you want to save the analysis in and provide a name and description to help
you identify the report.• Click OK to confirm and the analysis will be saved in the chosen “Save in” location.
Private/Shared Reports
Receivables Analytics gives the user the ability to save the analysis as private (only viewable by the user) or shared (viewable by others).
To save your analysis as a shared report, choose Shared Reports in the Save in drop-down, select the user group folder that you want to share this analysis with and click OK. Other users within that user group will immediately be able to access that analysis.
Choose where to save your analysis
Create a new folder
Saved analysis appears here
Click OK to confirm
Input a name and description of your analysis
Advanced options
The “Save in” location can be accessed via the Reports & Analytics dropdown on the Home Screen or the Reports dropdown in analytics.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
Using Charts
In this step, you will learn to use charts as part of your analysis. Receivables analytics provides tools for creating your own charts to present some or all of the data. Use a chart when you want to visually represent trends or relationships that may be more difficult to see when data is presented in a grid.
Viewing Graph Reports
In receivables analytics, you can view any report as a graph by clicking either of the following icons on the toolbar while viewing a report.
• To show a Graph view
• To show a Graph and Grid view
Example: In this example, we have a grid report showing transaction count broken down by Quarters.
Select “Graph and Grid” view by clicking on the ( ) icon in the toolbar.
Hint: Each Graph report consists of categories and series:
• Categories: Refers to the data along the X-axis of a graph report. Corresponds to the rows in a grid report and usually represents attributes.
• Series: Refers to the data along the Y-axis of a graph report. Corresponds to the columns in a grid report and usually represents metrics.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
The Graph Bar
When working on graphs, the Graph tab is available on the toolbar.
Clicking on the Graph tab will initiate the Graph bar shown above.
Adding objects to a graph report
As you work with the graph report, you may need to analyze data that is not currently in the report. In this case, you must add objects to the grid report so that the graph report is changed accordingly. You can add data to a report by using the Report Objects to add attributes, metrics and other objects.
Example: You have a grid report that shows transaction count by Quarters. You’re interested to view this data graphically and also interested in seeing this data at the month level. To achieve this, you may choose to add the Month attribute to your report.
The graph report now shows transaction count broken down by Month.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Analytics Functionality
Using Data Pivoting, Filters and Page-By on Graph Reports
As with any receivables analytics report, you can also utilize the different analytics tools that you’ve learned to make your analysis even more relevant and useful.
Exporting or saving your graph report
You can save your graph report within receivables analytics by clicking on the ( ) icon. Follow the methods outlined to save your graph report.
Graph styles
Area
An area graph emphasizes changes in data values by connecting various data points along a line, and then filling in the portion of the graph beneath the line. Area graphs can often resemble a mountain range of high peaks and low valleys.
Minimum Requirement: One attribute, one metric
Bar
Also known as a column graph, allows you to easily compare a wide range of data values.
Minimum Requirement: One attribute, one metric
Line
A line graph is a type of graph that highlights trends by connecting lines between different data points.
Minimum Requirement: One attribute, one metric
Pie A pie chart is a style of graph in which data values are represented as proportionally sized slices of a pie.
Minimum Requirement: One attribute, one metric
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Advanced Search Functionality
Getting Started — Learn the Advanced Search FunctionalityWhat You’ll Learn
This tutorial shows you how to:
• Create a search• Navigate within a search• View check images
Create a Search
To open the advanced search feature, log in to CitiDirect BE, choose Receivables > Advanced Search.
Select Instrument from the Receivables Item Type dropdown menu, then press Go
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Advanced Search Functionality
Define Search Criteria
Search Criteria Name User-given title to identify the search
Data Element Item you wish to search on
Condition Limitation of your search (i.e., equal to, greater than, contains). The Condition options in the drop-down menu will change based on the Data Element selected
Value The data point your Data Element will be conditioned upon
+ Use this to add an additional row (Data Element, Condition, Value) to your search. The search can be a combination of the rows (AND) or a choice between the two (OR)
Preview Search Returns the number of results without executing or saving the search
Save and Search Executes and Saves the search
Navigate within a Search
Once you have defined your search criteria and executed the search, the results will appear in the following window:
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Advanced Search Functionality
To manipulate the search results, select the customize icon ( ) located in the upper right-hand corner of the Search Results. This will pull up the Customize Data Table Box
Available Columns Data categories not currently displayed in the search results
Displayed Columns Data categories currently displayed in the search results
< > Highlight an item in the Available Columns and use the directional arrows to move it to Displayed Columns or vice versa
^ Highlight an item in Displayed Columns and use the directional arrows to adjust where in the report it appears. The further up in the list, the further left it will appear in the data table
Once you have arranged the data table to your liking, page through by clicking the directional arrows.
Hint: The left most data item will always be the link to the transaction details
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Advanced Search Functionality
Select Expand All or the arrows to the left of the detail categories to see details.
To return to the Search Results press Cancel.
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ReceivablesVision Quick Start Guide | Getting Started — Learn the Advanced Search Functionality
View Instrument Images
The view icon ( ) next to any transaction indicates there is an image associated with the transaction. To view the image, simply click on the icon. A pop-up of the image will appear.
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Common Account Receivables Management Functions View Monthly Collections
Click into the Received Value.
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Hint: If you do not see a panel called “Report Objects” on the left, simply select Report Objects from the Options menu.
Drag the Month report object into the table.
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Result:
Examine Monthly Collection at a Business Unit Level View
By Legal Entity
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Analyze Monthly Collection Across Business Units
By Account
Note: Account is already in the table so to see collections by account more clearly, drag out report objects you do not want.
Result:
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
View Monthly Collection Across Geographies
By Region
By Country
Across Regions Across Countries
Drag in “Country of Legal Entity” and drag out any items (ex: Transaction Cleared Date) that you do not want as part of the analysis.
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Graph to view trends
Examine Payment Method Trends
Via Dashboard
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
By Analytics
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
OR, swap the order of the first two columns for a different view.
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Remove Transaction Type to see overall month by month Transaction Count
Graph
HINT: To move from several small graphs to one single graph displaying all information simply enable Graph Zones under options. Then, ensure the Report Object you want to compare is placed under the Series section
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Across Accounts
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
OR
Drag Transaction Count to the top and remove Transaction Amount for a different view.
You can see that check is the most used transaction type but that at least two accounts don’t use check at all
Across Geography (Popular Payment Type by Geography)
This table quickly shows you that your incoming payments from both India and Japan come in only a single transaction type each, while China, Hong Kong and Malaysia use various transaction types
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
OR, swap position of the first two columns for a different view.
OR
If your organization is trying to reduce the use of costly checks, you can easily see from this chart that India with 13,538 checks has above and beyond higher use than your other markets
Add in the Quarter to see time trends.
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Monitor Payor Behavior/Trends*
List of Clients by Transaction Status
A sample of the Report Objects available after drilling into the data.
NOTE: To view Dealer Code, Customer Reference Number, ERP Reference Code or Customer Division as options in Report Objects, you must first drill into the data by clicking on any of the black underlined data points in the summary report.
*Based on the use of Virtual Account functionality.
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View Behavior for Selected Dealer Codes
View Exceptions by Payer
Returned Transactions
Click into the Returned Transactions to see detail and drag out columns you do not wish to use.
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Again, click into the Returned Transactions to drill down. In the Report Objects bar you will now see additional options.
You can now see, by Dealer Code the reasons and amounts for Returned Transactions.
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
To see an aggregate of reasons for Returned Transactions independent of dealer code, simply remove dealer code from the chart by dragging back into Report Objects
Out of your 973 Returned Transactions, the most transactions were due to Insufficient Funds, followed by Invalid Account Numbers. You can also see that even though Invalid Account Numbers generated 101 returned transactions, Declined Transactions accounted for a greater dollar amount.
View the Value of Receivables Across Department/Business Unit
Create an Advanced Search — Select Receivables > Advanced Search from the menu
Select “Instruments” from the drop-down. Click “Go.”
Enter Criteria.
a. Enter Name for Saved Search in Search Criteria Name.
b. Select Data Element “Instrument Amount.”
c. Select Condition.
d. Enter Numerical Value.
e. Click “Save and Search.”
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
cd
b
a
e
Search Results
View the Volume of Receivables Across Department/ Business Unit for a Given Date (Range)
Create an Advanced Search — Select Receivables > Advanced Search from the menu.
Select “Instruments” from the drop-down. Click “Go.”
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Enter search criteria:
a. Enter Name for Saved Search in Search Criteria Name.
b. Select Data Element.
c. Select Condition.
d. Specify date.
e. Click “Preview Search.”
Then Select, Save and Search to see the Results.
a
bc d
e
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
View Receivables Across Department/Business Unit by Channel
Display Transactions in an individual channel.
Select Receivables > Advanced Search from the menu.
Select “Instruments” from the drop-down.
Click “Go.”
a. Enter Name for Saved Search in Search Criteria Name.
b. Select Data Element “Deposit Channel.”
c. Select Condition.
d. Enter Channel Value.
e. Click “Save and Search.”
Results Displayed:
a
b c d
e
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View Receivables Across Department/Business Unit by Instrument Type
This scenario describes the steps to view Check Transactions & View Transaction Detail.
Select Receivables > Advanced Search from the menu.
Select “Instruments” from the drop-down. Click “Go.”
a. Name for Saved Search in Search Criteria Name.
b. Select Data Element “Regional Instrument Type.”
c. Select Condition.
d. Enter Channel Value.
e. Click “Save and Search.”
Click “Business Division” for a transaction to view additional details.
a
bc d
e
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Check Transaction Details:
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Display Direct Debit Transactions & Export
Select Receivables > Advanced Search from the menu
Select “Instruments” from the drop down. Click “Go”
Click “Export” to export an Excel, CSV or PDF file.
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Exported data from Direct Debit transactions:
Identify Reversals
First, use Advanced Search to locate the ID of the payment that has been reversed.
Search using your organization’s designated identifier, for example, Customer Reference as well as the desired condition(s) of the payment.
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
In the results, click on the blue underlined data item in the transaction to view
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
Under “Linked Payments” expand the sections to find the payer and transaction detail needed. If the transaction is a return transaction, there will be two (2) linked payments shown: One for the original and a second for the return transaction
View Receivables For a Specific Department/Business Unit
Create an advanced search.
Add an additional criteria row and enter the following values:
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
View Future Dated Payments
Search for those incoming payments with a date greater than (after) today.
If today is February 18, 2013:
There are 145 future dated payments
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ReceivablesVision Quick Start Guide | Common Account Receivables Management Functions
To quickly sum the value of these future dated payments, simply export to Excel and sum the Instrument Amounts
As of February 18th there are $9,574,624.66 of future dated payments that can be expected to clear.
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