Reapit - Scotland Brochure

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Reapit software is installed in over2,500 estate agency offices acrossthe UK and is the choice of softwarefor the majority of the top 50 agents.

It is quite simply the single mostwidely used software application in use today.

No other supplier in the industry has such a proven track record with discerning propertyprofessionals who demand the highest quality service.

The majority of our clients havecome through recommendation and referral from existing clients, which is testament to the quality of our software and the service we provide.

Reapit’s customer service is, in many instances, instant andfirst class. They react swiftly tourgent development requestsand recognise that agents inScotland have differing needsfrom those in England - Reapithave been valiant in their effortsto customise the product for the Scottish system.

Instant & First Class2

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At Reapit we appreciate that everyestate agent is different and has itsown processes and requirements.

Rather than adopt a “one size fits all” approach like our competitors, our softwareenables our clients to do the thingsthey want, in the style that best reflects their brand.

Whether it is through your emailmarketing, printed details, internalforms and reports or through yourweb strategy, using Reapit sets youfree from the restrictions of other software providers.

Naturally you want to stand out from your competition, win moreinstructions, sell more property and gain more referral business.

Reapit are working closely with theScottish property industry and, so far, are integrating with S1Homes, ESPC, LettingWeb, City Lets,TikitTFB, Move Machine and Quest UK.

Every Agent is different 3

Reapit really does try to fit intoour way of working and this hasonly been significantly enhancedsince opening their office in Scotland.

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At Reapit we have developed groundbreaking “work-flow” technology toenable us to deliver a whole newlevel of flexibility to our software.

With work-flow the software can be tailored to automate processes,tasks and communication to yourexact requirements, meaning your systems and processes can be adhered to rather than worked around.

In addition to work-flow, thesoftware can be configured rightdown to an individual user’s needs. Each member of staff is presentedwith a list of tasks that are relevantto their job role.

Principals, partners and directorsare given the tools to manage the business.

Administrators can focus onhousekeeping, leaving valuers andnegotiators to do what they do best- selling and letting.

Work-Flow Technology4

Reapit understand the need tomaximise the productivity of thedatabase in order to drive salesand have worked in collaborationwith us to ensure a high standardof bespoke training has beendelivered to our sales team.

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The very moment you place yourorder you will be given a dedicatedProject Manager to ensure a smoothrollout of the software. They willlisten to how you run your businessand work with you to developmethods and automated routinesthat will help you streamline yourprocesses and generate morebusiness.

Whether your speciality is sales orlettings, rural or new homes, volumesales or country homes, private buyeror auctions, RPS is configured to giveyou the edge in your own particulardiscipline. Nonetheless, we don’thave a monopoly on good ideas andthere are many innovative

companies out there specialising inSMS, lead generation, e-brochures,Home Reports, conveyancing,financial services, postcodesoftware, virtual and video tours andfloor plans. These companies allowtheir clients to be noticed amongstthe competition. What usuallyhappens is that many other softwareproviders only tie up with one or two providers as their preferredsuppliers, completely limiting thechoice. We have a policy of trying tointegrate wherever possible with ourclients’ important business partners,facilitating the best possible fit toprevent unnecessary duplicationand administration.

Dedicated Management 5

Reapit have always been open to development ideas that benefit my estate agency whilebeing mindful that we are also solicitors.

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At Reapit we are extremely proud ofthe quality of our people, many ofwhom have worked in the property industry for years.

However, we understand that no one knows the demands of today’sproperty market better than theagents that are out there workinghard at the coalface. Our clients areactively encouraged to submit theirideas and suggestions to us. Usergroup meetings are used as aplatform for creative thinking.

By constantly working with our clients in this way andenthusiastically embracing theirideas, we are able to continuallyenhance the software for thebenefit of everyone. This forward-thinking approach to client-leddevelopment is a major reason for our success to date.

We like to think of it as “Quality through our clients”.

Quality through our clients6

To support our growing client basewe have expanded to five officesnationwide.

Our head office is located inFulham, London and we havesupport and training centres in Birmingham and Leeds.

In 2008 we opened the Edinburghoffice to support our growingScottish client base and establisheda centre of website excellence inMilton Keynes. We currently employ around 65 staff.

Being an independent companymeans we can offer truly impartialadvice in relation to all aspects ofsoftware and services.

We have no ties to any portals ormedia groups, meaning there is noconflict of interest when it comes to selling our services.

At Reapit we pride ourselves on the levels of service we provide toour clients.

If you would like to find out moreabout us then please do not hesitateto get in touch.

Growing & Expanding 7

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I would not hesitate torecommend them to any agent.

www.reapit.com/scotland

Reapit Edinburgh Office10 York PlaceEdinburghScotlandEH1 3EP

Telephone 08433 179361Faxsimile 0131 5231406Email [email protected] Website http://www.reapit.com/scotland