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Westin Prince Hotel, 900 York Mills , Toronto, ON Annual Health Care Leaders Conference March 22nd to 23rd, 2018 Toronto, ON BETTER TOGETHER: REALIZING OUR COLLECTIVE POTENTIAL #2018NLNON FEATURING THESE OUTSTANDING KEYNOTE SPEAKERS Judith Shamian, RN, PhD, D.Sc, (Hon), LLD (Hon), FAAN 27th ICN President (2013-2017) ICN President Emerita Internaonal Council of Nurses Dr. Gillian Kernaghan, MD, CCFP, FCFP, CCPE, President and CEO, St. Joseph’s Health Centre London Michael Villeneuve, RN, M.Sc., Chief Execuve Officer, Canadian Nurses Associaon NLN.ON is an Associate Interest Group of
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Page 1: REALIZING OUR COLLECTIVE POTENTIAL - Nursing ...

Westin Prince Hotel, 900 York Mills , Toronto, ON

Annual Health Care Leaders Conference

March 22nd to 23rd, 2018 Toronto, ON

BETTER TOGETHER: REALIZING OUR COLLECTIVE POTENTIAL

#2018NLNON

FEATURING THESE OUTSTANDING KEYNOTE SPEAKERS

Judith Shamian, RN, PhD, D.Sc, (Hon), LLD (Hon), FAAN 27th ICN President (2013-2017) ICN President Emerita Interna�onal Council of Nurses

Dr. Gillian Kernaghan, MD, CCFP, FCFP, CCPE, President and CEO, St. Joseph’s Health Centre London

Michael Villeneuve, RN, M.Sc., Chief Execu�ve Officer, Canadian Nurses Associa�on

NLN.ON is an Associate Interest Group of

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NLN.ON 2018 Conference 1

• Cell Phones PLEASE – NO ACTIVE CELL PHONES IN ALL SESSIONS • Avoid Fragrances Please avoid strong fragrances as many people are allergic.

• Your Registration Fee Includes:

Admittance to all main sessions, concurrent sessions, continental breakfasts, luncheon, and the “Poster Session/Reception”. Your conference badge will provide you with entrance to these events. Please wear your badge at all times.

• Evaluation For 2018 we will again be using an online conference evaluation. You will receive the link immediately following the event.

• Badge Colours All presenters, and executive members are wearing colour-coded badges.

To help identify these groups, please look for: • NLN.ON Board ................................................................... Red Ribbons • Planning Committee .......................................................... Blue Ribbons • Keynotes, Panelists & Speakers ........................................ Purple Ribbons • Poster Presenters .............................................................. Maroon Ribbons • Conference Consultants & Staff ........................................ Green Ribbons

• Certificate of Attendance Should you require a certificate of attendance please email the NLN.ON office [email protected]

NLN.ON BOARD OF DIRECTORS

Judy Shearer, RN, BScN, MN, CHE President, NLN.ON, Vice President Clinical Program & CNE, Grey Bruce Health Service, Southampton, ON

Lori Jennings, RN, BScN, MScN Rep, Regions 1 & 2, Membership NLN.ON Board of Directors

Donna Rothwell, RN, BScN, MN Rep, Region 3 & 4 Senior Principal Stantec Consulting Ltd Toronto, ON

Rebecca Dupuis, MScN, RN, CCHN(C), Rep, Region 5 & 8 Manager, Vaccine Preventable Disease Program Simcoe Muskoka District Health Unit

Kate Zimmerman, RN, BScN, MHS Rep, Region 6 & 7 Director Professional Practice, Mackenzie Health Richmond Hill, ON

Nicole Valade, RN, BScN, Rep, Region 9 & 10 Rep Manager – Critical Care Services Brockville General Hospital Brockville, ON

Jamie DiCasmirro, RN, BScN, MScN Rep, Regions 11 & 12 Professional Practice Lead Thunder Bay District Health Unit Thunder Bay, ON

Danielle Gray, RN, BScN, Observer Mentorship, Public Health Nurse Communicable Diseases, Region of Peel, Mississauga, ON Karen Ellis-Scharfenberg, RN, BScN, MBA Conference Chair Chief Nursing Officer, Simcoe Muskoka District Health Unit, Barrie, ON Julia Roitenberg, RN, BA RNAO- Member at Large Director and Chief Nursing

Officer Child and Family Branch, Public Health Branch, Newmarket, ON

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NLN.ON 2018 Conference 2

Dear Fellow NLN.ON Members and Conference Attendees,

On behalf of the NLN.ON Executive and the Conference Planning Committee it is our sincere pleasure to welcome you to the 2018 Nursing Leadership Network Annual Conference entitled, “Better Together: Realizing our Collective Potential”.

It is evident from the excellent response to our conference, that this year’s theme was meaningful and timely. As stated by the President of the International Council of Nurses, Annette Kennedy, “nurses can be a true force for change when we work together.” NLN.ON Conference keynote speakers, concurrent session presenters and poster presenters will showcase how nurses lead when working together in areas of transitions in care, patient engagement, use of technology and digital health, quality and patient safety and optimization of health human resources. Many of you will leave the conference with a “take away message” or learn of an innovation in collaboration applicable at the unit, organizational and even system level.

As nursing transforms, we as nursing leaders must work together to respond to the challenges and complexities presented each and every day. We need to lead with confidence and search for creative strategies to foster collaboration.

The NLN.ON conference provides excellent opportunities for networking, sharing and learning. It is our hope you will be able to take time to refocus, unwind, learn and have fun! Let’s continue to be proud of our accomplishments in our nursing profession!

In closing, we would like to thank and acknowledge the Conference Planning Committee members and our partners at First Stage Enterprises for their ongoing commitment, passion and dedication once again delivering an outstanding conference for you!

Warm regards,

Judy Shearer, NLN.ON President Karen Ellis-Scharfenberg, Conference Chair

WELCOME

Judy Shearer, RN, BScN, MN, CHE President, NLN.ON

Vice President Clinical Program & CNE

Grey Bruce Health Service

Karen Ellis-Scharfenberg, RN, BScN, MBA

Conference Chair, NLN.ON

Chief Nursing Officer, Simcoe Muskoka District

Health Unit

NLN.ON PLANNING COMMITTEE CONFERENCE CHAIR: Karen Ellis-Scharfenberg, RN, BScN, MBA Simcoe Muskoka District Health Unit

Donna Rothwell, RN, BScN, MN Stantec Consulting Ltd

Kate Zimmerman, RN, BScN, MHS Mackenzie Health

Anne Campbell, RN, BScN Huron Perth Healthcare Alliance

Nancy Fletcher, RN, BScN, Med Niagara Health

Sara Lankshear, RN, PhD Georgian College

Toni Rodgers, RN, BSc, CCNC, Niagara Health System

Gayle Stuart, RN, BScN, Sienna Senior Living CONFERENCE PLANNERS: Sue Munro, RN, MHSc, CHE First Stage Enterprises

Doug Rosser First Stage Enterprises

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NLN.ON 2018 Conference 3

The Nursing Leadership Network of Ontario today

The Nursing Leadership Network of Ontario (NLN.ON) is your voice for nursing leadership in Ontario. NLN.ON works collaboratively with RNAO in providing and shaping the support needed by nurse leaders and administrators in the province. NLN.ON is committed to linking strategically with nurse leaders across the province in order to influence the future direction of health care.

The Board of Directors is composed of representatives from across the province as well as a nursing education representative. A strong link has been established with other RNAO Interest Groups, the Assembly of Presidents and the Board. In concert with RNAO, NLN.ON provides a forum for creating an environment which fosters a strong voice for nursing as a profession in the province.

Advocating for Nurse Leaders

A key role for the Nursing Leadership Network is to advocate on behalf of, and be the voice for, nurse leaders and administrators at all levels! The NLN.ON speaks on a regular basis with the RNAO identifying issues concerning the challenges faced by our membership in an increasingly complex world.

NLN.ON is working to:

� Advocate for nurse leaders at all levels � Consult with our colleagues in other health care sectors � Encourage leadership development � Profile and celebrate nurse leaders and mentors � Provide a forum for discussion and debate.

1 Dorothy Wylie ...............................1978/79 2 Lynda Cranston .............................1979/80 3 Jean Craig ......................................1980/82 4 Aubrey Abbey ...............................1982/83 5 Louise Lemieux-Charles.................1983/85 6 Janice McCallum ...........................1985/87 7 Jane Pickard ..................................1987/88 8 Beverley Robertson ......................1988/89 9 Shirley Laforme .............................1989/91 10 Margrèt Comack (Fenton) ............1991/93 11 Elsie Diblasio .................................1993/94 12 Wendy Fucille ...............................1994/95 13 Susan Beckermann ........................1995/99 14 Christine Henhoeffer ..………….…1997/2000 15 Sue Munro (ONE/Co-Chair) .......1999/2000

16 Margrèt Comack ...........................2000/01 17 Christina Copplestone ...................2001/02 18 Susan Pilatzke ................................2002/03 19 Sue McCutcheon ...........................2003/05 20 Kim Cook .......................................2005/06 21 Colleen McKey ...............................2006/07 22 Kristine Rogers ..............................2007/08 23 Lynda Bobinski ...............................2008/09 24 Elizabeth Nemeth ..........................2009/10 25 Sue Roger ......................................2010/11 26 Ken Allan .......................................2011/12 27 Victoria Lucas/Ken Allan.................2012/13 28 Ken Allan …………………………………….2013/14 29 Donna Rothwell ………………………….2014/16 30 Judy Shearer ……………………………….2016/18

Honour Roll of NLN.ON Past Presidents

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NLN.ON 2018 Conference 4

CONFERENCE FLOOR PLAN

Participating Exhibitors

Prince Ballroom

Crown Room

Foyer

Princess Room

Canadiana Room

North York

Room Office

Ontario Room

Exhibits &

Coffee Duncan Room

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NLN.ON 2018 Conference 5

NLN.ON Congratulates our 2018

Award Recipients

Sue Matthews Exemplary Mentorship Award: Gillian Strudwick

Gillian Strudwick is a Project Scientist at the Centre for Addiction and Mental Health. She is also an Assistant Professor (status) at the Institute of Health Policy, Management and Evaluation at the University of Toronto. Gillian was nominated for the Sue Mathews Exemplary Mentorship Award for the mentorship she provided in the area of health informatics. Her nominator said that she “creates an open and engaging work environment” and that she made her nominator feel “safe, accepted, valued with her non-judgmental and open-minded professional nursing approach.” Gillian’s nominator described how Gillian advocates for the nursing profession, and is dedicated to providing the best care to the patient population at her organization.

Undergraduate Nursing Education Award: Victoria Maich

Victoria Maich is a graduate of the Bachelor of Health Sciences program at McMaster University. She is currently a second year accelerated BScN student in the Scholar Practitioner Program at Nipissing University, partnering with SickKids for her clinical training throughout her degree. Her areas of interest include paediatrics, scholarship and Indigenous health. Her past experiences demonstrate outstanding contributions to and leadership within these areas of practice. Victoria’s career aspirations are to become a nurse practitioner, researcher and educator. Victoria is extremely grateful to the Nursing Leadership Network of Ontario for supporting her education through achievement of this award.

Nursing Leadership Innovation Seed Grant: Rani Srivastava

Dr. Rani Srivastava is the Chief of Nursing & Professional Practice at CAMH, Assistant Professor at the Lawrence Bloomberg Faculty of Nursing, University of Toronto, and Adjunct Professor at York University School of Nursing and Dalhousie University.

She is passionate about inter-professional culturally responsive patient and family centered care. In 2017, for her leadership on Cultural Competence, Diversity and Equity, Rani was named by the Canadian Nurses Association as one of the 150 nurses for Canada who are strong public advocates and leaders in advancing patient centered approach to quality health care.

For more information on the Awards visit our website. www.nln.on.ca

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NLN.ON 2018 Conference 6

Thursday, March 22nd, 2018

7:30 – 8:00 Registration Opens Lobby

8:00 – 8:45 Networking Breakfast Ballroom

8:30– 8:45 Welcome and Opening Remarks: Ballroom Karen Ellis-Scharfenberg, RN, BScN, MBA, Conference Chair Judy Shearer, RN, BScN, MN, CHE, President, NLN.ON

8:45 – 9:00 Ballroom Greetings: Dr.Michelle Acorn, DNP, NP PHC/Adult Provincial Chief Nursing Officer Office of the Provinical Chief Nursing Officer Health Workforce Planning & Regalutory Division Minstry of Health and Long-Term Care

9:00 – 10:00

Ballroom Opening Keynote Better Together: Realizing Our Collective Potential: Global Perspective Judith Shamian, RN, PhD, D.Sc, (Hon), LLD (Hon), FAAN 27th ICN President (2013-2017) ICN President Emerta International Council of Nurses

10:00 – 10:30 Refreshment Break Lobby

CONCURRENT SESSION A

10:30 – 11:15

A1 Putting H.O.P.E. in Transitioning the Very Hard to Serve Clients Crown

Tazim Virani, RN, BScN, MScN, PhD, Senior Lead Strategic Initiatives, Nancy Lefebre, RN, BScN, MScN, CHE, EXTRA Fellow, FCCHL, Senior Vice President, Chief Clinical Executive, Saint Elizabeth Health Care, Markham

The H.O.P.E Model of CareTM is based on a philosophy of empowering people. A primary nurse (RN) situated within a small, self-directed team supports comprehensive care planning, coordination and delivery. Results are exciting – decline in use of ED visits and hospital admissions and high levels of patient satisfaction.

A2 Achieving Clinical Standardization for 24 Hospitals in a Regional Clinical Information System Princess

Elizabeth Nemeth, RN, BScN, MN, Associate Vice President, Healthtech, Toronto, Alison MacDonald, RN, BScN, MN

Since eHealth 2.0, a paradigm shift has emerged in Ontario. Many organizations are partnering in the investment of a regionalized Health Information Systems (HIS). However, there still seems to be gaps in adoption of standards and best practices. This presentation is an exemplar of collaboration leveraging best practice and evidence in development of standards resulting in improved care, reporting and interoperability of information.

A3 Supporting Emerging Nursing Leaders: Mentoring Clinical Nurses to North York Build Charge Nurse Education

Jennifer Bennett, RN, MSc, Associate Coordinator, Nursing and Interprofessional Practice, Marie Josee Larocque, RN,C-Neph, Registered Nurse, Christine Smith, RN, Registered Nurse, Ashley Perreault, RN, BScN, Registered Nurse, The Ottawa Hospital, Ottawa

The presentation will outline the journey taken by the team to learn more about the challenges for charge nurses and the priority educational needs, the lessons learned as the workshop was developed and delivered, and next steps as the team continues to enhance supports for charge nurses.

11:15 – 11:30 Stretch Break Lobby

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NLN.ON 2018 Conference 7

Thursday, March 22nd, 2018

CONCURRENT SESSION B

11:30 – 12:15 B1 Designing Evidence Based Models of Care to Improve Crown Quality of Care and the Patient Experience

Tracey DasGupta, RN, MN, Director of Interprofessional Practice, Angela Boudrea, RN, MN, Advanced Practice Nurse, Anita Long, RN, MN, Workload Specialist, Liz Williamson, RN, MN, Advance Practice Nurse, Laura Rasheligh, RN, MN, Professional Leader of Nursing, Angela Leahey, RN, MN, Professional Leader of Oncology Nursing, Ru Taggar, RN, MN, Vice President of Quality and Patient Safety, Chief Nurse Executive, Sunnybrook Health Sciences Centre, Toronto

Designing evidence based staffing models that consider the needs of patients, the experience of nurses and the complexity of the environment is imperative to providing the highest quality of care while enabling positive patient, family and staff experiences. This presentation will provide an overview of an evidence based assessment and decision making methodology applied to 17 clinical care units. The framework,process, tools and recommendations, including lessons learned and quality monitoring dashboard will be shared.

B2 New Nursing Graduate Rounding: An Engagement and Princess Retention Strategy During Transition to Practice

Robin Devey, RN, MN, PhD(c), Corporate Coordinator of Nursing Enhancement, Lori Delaney, RN, BScN, Corporate Coordinator Clinical Pathways, Kindell Tolmie, RN, Corporate Clinical Nurse Expert, The Ottawa Hospital, Ottawa

Engagement and retention are topics of interest to healthcare organizations hiring new graduates into their workforce. A rounding tool was developed to guide the 1:1 check-ins initiated with new graduates in an attempt to identify and address issues early and to tailor the onboarding experience for each new graduate hired.

B3 Achieving Successful Implementation and Adoption of eHealth Solutions North York

Rita Wilson, RN, BScN, MN, M Ed., eHealth Program Manager, Registered Nurses` Association of Ontario, Toronto

This presentation highlights key recommendations from a recently published Guideline to enhance the informatics capacity of nursing leaders and others involved in the implementation of an eHealth solution regardless of their role or setting.

B4 Bridging the Gap between Academia and Practice: Facilitators and Barriers to Duncan Providing Better Quality Compassionate Care Together

Claire Mallette, RN, PhD, Associate Professor, York University School of Nursing, Toronto, Don Rose, RN, PhD, Associate Professor, Daphne Cockwell School of Nursing, Ryerson University, Toronto, Karen Poole, RN, MEd, MA Nursing, Associate Professor, Lakehead University, Sudbury

Caring is at the core of nursing education and practice. System issues often prevent students and nurses from providing quality compassionate care. Partnerships with formal and informal leaders within academic and healthcare organizations are needed to create environments that enable compassionate quality care for clients, learners and nurses.

12:15 – 13:30 Lunch (Provided) – NLN.ON Awards Annoucement Ballroom

CONCURRENT SESSION C

13:30-14:15 C1 Innovating to Optimize the RPN Role Crown

Barbara Jones, RN, BScN, MWS, MSc, Director Nursing Innovation, Annette Weeres, RN, BScN, MN, Director Professional Practice, Registered Practical Nurses Association of Ontario, Mississauga

Provincial consultation identified innovative opportunities to optimize the RPN role to meet emerging health system needs. RPNs hold a unique view of innovation. Specific examples of innovative optimization opportunities included specialty certification; RPN leadership development; involvement in health technology innovation; development of health coaching, system navigation and health literacy competencies.

C2 Managing Responsive Behaviour in Patients with Cognitive Impairment Princess

Meghan McBride, RN, BScN, MA, CMSN(C), Education and Development Clinician, Jennifer Siemon, M.Sc.(OT), OT Reg.(Ont.), HNHB LHIN BSO Co-ordinator, Terri Glover, RN, BSO Clinical Lead, Kathy Kenndy-Brown, RN, Hamilton Health Sciences, Hamilton

Caring for patients with cognitive impairment and responsive behaviours is stressful for staff. Many nurses are not trained in how best to manage these patients. The Acute Medicine program at our hospital partnered with Behavioural Supports Ontario to conduct a 3 hour paid education retreat including case studies, simulation and debriefs.

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NLN.ON 2018 Conference 8

Thursday, March 22nd, 2018

C3 Improving Health Outcomes with Remote Patient Monitoring North York

Olwen Redwood, RN, BScN, National Senior Manager of Clinical Practice, CBI Home Health, Toronto

Smart Coach Remote Patient monitoring program results in a dramatic decrease in unnecessary emergency room visits and hospital admissions. Digital equipment is placed in the clients home and a Personal Health Profile once complete, directs the clients individual learning plan. Smart Coach connects the hospital clinics to nurses directly involved with the client

13:30-14:15 C4 Exploring the Bridge of Practice and Operations in a Clinical Leadership Dyad Duncan

Priya Herne, RN, MN, Patient Care Manager, Carolelina San Jose, RN, BScN, MN student, Clinical Resource Leader, Michael Garron Hospital, Toronto East Health Network, Toronto

Developing new nurse leaders for clinical management through practice and operations partnership - The POP Dyad: An exploration of our journey through the first year at Michael Garron Hospital, experiences and resources to develop resilience and nursing leadership capacity through coaching, mentorship, and education.

14:15 – 14:30 Stretch Break Lobby CONCURRENT SESSION D

14:30 – 15:15 D1 How Bundled Care Changes the Patient Journey: A Seamless Cardiac Crown Surgery Care Experience for Patients and their Families

Helene Lacroix, BNSc, MSc, VP Clinical Innovation, Saint Elizabeth Health Care, Markham, Anne McKye, OT Reg(Ont), MSc, Project Manager, Partnership Projects, Trillium Health Patners, Toronto

A partnership between acute and home care, including patients and professionals, was used to redesign the cardiac surgery patient’s journey. To date 1,504 patients have enrolled; results balance patient satisfaction with improved system use (e.g. hospital LOS ↓ 21%). We will share our experience with partnership and focus how nurse leaders facilitated collaboration.

D2 From Theory to Practice- Partnering with Patient and Families- Successes in a Princess Medium Sized Multi-site Community Hospital

Michele Bellows, RN, BScN, MN, CHE, VP Patient Care/CNE, Perth and Smiths Falls District Hospital, Smiths Falls

Changing the paradigm of care to a patient-centered model represents a shift in organizational culture. Shifting the culture of healthcare organizations to be person- and family-centred is not an easy undertaking and the move to embracing patients and families has to be more than “tokenism” to be valued. How do we encourage , support and sustain this change.

D3 Clinical Standardization: Collaborating and Forming a HIS cluster to North York Advance Mental Health Care Delivery

Sarah Kipping, RN, BSc, MSN, CPMHN(C), Clinical Practice Leader, Professional Practice, Ontario Shores Centre for Mental Health Sciences, Whitby, Andrea Lucas, RN, BScN, MHN, Director of Professional Practice, Waypoint Centre for Mental Health Care, Penetanguishene

The MOHLTC has identified building a foundation to support transformation of mental health and addiction services as a key priority, through which three mental health hospitals have formed a HIS cluster. This collaboration supports the creation of a repository of standardized, evidence-based nursing assessments in the mental health sector.

D4 Internships in Nursing Informatics: An Innovative Way to Grow Duncan Nurse Leaders in an Emerging Field

Sheldon Hubert, RN, OCT, MN, CPMHN(C), Registered Nurse, Gillian Strudwick, RN, PHD, Project Scientist, Margaret Gehrs, RN, MScN, CPMHN(C), Director of Interprofessional Practice, Centre for Addiction and Mental Health, Toronto

Informatics is a rapidly growing field within nursing that needs innovative educational opportunities to develop nursing leaders with the appropriate competencies. This presentation outlines the structure and outcomes of Canada’s first known nursing informatics internship applying principles from the Mutual Benefits Model (Zey, 1991).

15:15 – 17:00

Poster Reception - Knowledge Network Exchange Ballroom This dedicated session for poster viewing provides an excellent opportunity to learn about innovations, latest research and new initiatives in nursing leadership. The structure also provides another great opportunity to get to know colleagues and organizations. Refreshments and snacks will be available. The Poster Session is always a favourite highlight of the Annual NLN.ON Conference.

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NLN.ON 2018 Conference 9

Thursday, March 22nd, 2018 Poster Reception

1. Client Partner Engagement in the Development of a Medical Assistance in Dying (MAiD) Awareness Initiative in Homecare Jessica Lok, RN, BScN, MN, Pamela Stuckless, RN, BN, MPH, CCHN(C), VHA Home HealthCare, Toronto

2. Measuring Individual and Organizational Transformation: An eHealth Adoption Maturity Model Rita Wilson, RN, BScN, MN, M Ed., Registered Nurses` Association of Ontario, Toronto

3. Inception to Realization: Creating the Ultimate Hospital Experience Betty Whelan, RN, MN, CCRN, Tracey Taylor, RN, BScN, MPPAL(c), LNC, Lorna Bain, Southlake Regional Health Centre, Newmarket

4. Creating a Standardized Approach to Implement Nurse Skill Mix Changes Carol Young-Ritchie, RN, MScN, Judy Kojlak, RN, BA, MA, CNCC(C), Natalie Berkiw, BHSc (Hon), PMP, Lisa Janisse, RN, BScN, MScN, London Health Sciences Centre, London

5. New Graduate Mentorship in Acute Care Nursing Resource Team (ACNRT) Molly Trix Garcia, RN, BScN, Sunnybrook Health Sciences Centre, Toronto

6. Improving the Practice of Handover for Psychiatric Inpatient Nursing Staff Frances Abela-Dimech, BScN, MN, Olga Vuksic, RN, BScN, MScN, Centre for Addiction and Mental Health, Toronto

7. Engaging Nurses in Strategic Organizational Initiatives: Leveraging a Nursing Practice Advisory Council to Realize Our Collective Potential Margaret Gehrs, RN, MScN, CPMHN(C), Alison Watson, MN, RN, CPMHM(C), Christine Butler, RN, BScN, Zohra Surani, RN, BScN, CPMHN(C), Centre for Addiction and Mental Health, Toronto

8. Nurse-led Initiative to Improve Admitted Patient Wait Times in the Emergency Department Jennifer Masson, RN, BScN, Lennox & Addington County General Hospital, Napanee

9. The Value of Undergraduate Nursing Student Involvement in Health Informatic Chantal Singh, RN, BScN, MScN(c), London Health Science Centre Children`s Hospital, London

10. The Development of Constant Care Guidelines for an Academic Health Science Network Cecilia Santiago, RN, MN, CNCC(C), Toronto Academic Health Science Network Constant Care Working Group, Toronto

11. Transition to the Workforce: Facilitators and Barriers Amy Hallaran, RN, PhD, Trent/Fleming School of Nursing, Peterborough,Dana Edge, RN, PhD, Queen`s University, Joan Almost PhD, RN, Queen’s University, Deborah Tregunno PhD, RN, Queen’s University

12. Building Capacity at the Front Line – An Innovative Approach to Quality Improvement Celynne Pilon, MA, Rosanna Dolinki, RN, BScN, MHM(c), CBI Health Group, Toronto 13. Making Wise Choices: Utilizing the Collective Expertise of the Team to Improve the Pre-operative Journey for Patients Undergoing Surgery Paulina Ferreira, BN, MSN, Valeria Thompson, BScN, MBA, Linda Jussaume, BScN, MBA, North York General Hospital, Toronto

14. Supporting our Patients through the Care Continuum – A Transitional Care Model Rosanna Dolinki, RN, BScN, MHM(c), Josie McGee, OT, Denise Swartz, CBI Health Group, Toronto

15. The Power of Simulation in Enhancing the Sustainability of RN-to-RN Intershift Bedside Transfer of Accountability Colleen McNamee, RN, MN, Cecilia Santiago, RN, MN, CNCC(C), Murray Krock, RN, BScN, MN, Kaleil Mitchell, St Michael`s Hospital, Toronto

16. Life Through My Eyes – The Implementation of a Patient Engagement Tool Melissa Hill, RN, CBI Health Group, Toronto

17. Better Together: Improving Transitions From Hospital To Home Julia Huckle, RN, BScN, MHA, Christine Ferguson, RN, BScN, Cindy Walker, RN, Jessica Gilbert, RN, CNCC(C), CMSN(C), Danette Heffern, RN, Mary-Ellen Harris, RN, Janet Lynch, RN, Grace Levoy, RN, Renfrew Victoria Hospital, Renfrew

18. Interprofessional Approach to Patient Safety through the Implementation of Workstations on Wheels (WoWs) Lily Man, MN, RN, CSSGB, Bridgepoint Hospital, Sinai Health System, Toronto, Foroozan Zayani, RN, MScN, Bridgepoint Hospital, Toronto, Maya Nikoloski, RN, MN, GNC(c), Bridgepoint Hospital, Toronto, Janice Takata-Shewchuk, RPh, BScPhm, Bridgepoint Hospital, Toronto, Jack Ranieri, B.A.Sc., P.Eng., PMP, CPHIMS-CA, Bridgepoint Hospital, Toronto, Nicole Thomson, PhD, OT Reg. (Ont.), Sinai Health System, Toronto

19. Enhancing Patient Safety through Safer Medication Administration Lily Man, MN, RN, CSSGB, Bridgepoint Hospital, Sinai Health System, Toronto, Foroozan Zayani, RN, MScN, Bridgepoint Hospital, Toronto, Sara Sadooghi, RPh, B.Sc. Hon., B.Sc. Pharm., Bridgepoint Hospital, Toronto, Maya Nikoloski, RN, MN, GNC(c), Bridgepoint Hospital, Toronto, Janice Takata-Shewchuk, RPh, BScPhm, Bridgepoint Hospital, Toronto, Nicole Thomson, PhD, OT Reg. (Ont.), Sinai Health System, Toronto

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NLN.ON 2018 Conference 10

Thursday, March 22nd, 2018 Poster Reception

20. Growing Together: Engaging Community, Patients & Staff Ann Higgins, RN, PhD, Teresa Smith, BSc, RRT, MBA, Kathryn LeBlanc, Janette Panhuis, BScN, MBA, Jessica Sine, BA, Hamilton Health Sciences, Hamilton 21. Life or Limb Activation: Ensuring Access to Care Amy Williams, RN, BScN, Ann Higgins, RN, PhD, Hamilton Health Sciences, Hamilton

22. Demonstrating Nursing Leadership at the Point of Care; Nursing Resource Teams (NRT) Staffing a Medicine Short Stay Unit during Periods of Surge to Facilitate Patient Flow Ilona Turczyn, RN, MN, CHE, Susan Woollard, Connie Leroux, North York General Hospital, Toronto 23. Public Health Nurses Contributions to Health System Outcomes: Voices from the Field Nancy Purdy, RN, PhD, Daphne Cockwell School of Nursing, Ryerson University, Toronto, Maureen Cava, MN, RN, FCCHSL, Toronto Public Health, Toronto, Joanne Crawford, RN, PhD, Brock University, St. Catharines, Cristina Catallo, RN, PhD, Daphne Cockwell School of Nursing, Ryerson University, Toronto

24. Registered Practical Nurses in Inpatient Rehabilitation Settings: A Competency Framework Nancy Snobelen, DHA, MBA, B.Sc.(C.D.), SLP(C), Reg CASLPO, Hotel Dieu Grace Healthcare, Windsor, Svetlana Ivaniskaya, PhD, School of Health Sciences, Central Michigan University, Mount Pleasant, Michigan, USA, Lynn McCleary, PhD, RN, Department of Nursing, Faculty of Applied Health Sciences, Brock University, St. Catherines, Robert Teasell, MD, FRCPC, Department of Physical Medicine and Rehabilitation Faculty of Medicine and Dentistry University of Western Ontario, Lawson Health Research Institute, Parkwood Hospital, St. Joseph`s Health Care, London 25. Organizational Engagement Around Opioids: Harnessing Our Collective Potential Danielle Dunwoody, RN, BScN, MS, PhD(c), Carrie Branch, RN, BScN, MN, Julie McBrien, RN, MHSc, Halton Healthcare Services, Oakville 26. Right Care, Right Place: Enhancing Patient Flow Terri Czajka, HBSc, MHSc, Louise MacRae, RN, BScN, Esther McEvoy, OT,BSc, Jacquie Conry, RN, BScN, Anna Mecozzi, RN, BScN, Hamilton Health Sciences, Hamilton

Friday, March 23rd, 2018

2018 NLN.ON Annual General Meeting

Plan now to join us early on Friday morning to learn more about your

association

2018 NLN.ON Annual Meeting 7:30 AM Friday March 23, 2018

Princess Room (*breakfast is included)

AGENDA

1. Approval of Agenda

2. Approval of NLN.ON AGM Minutes, April 1st, 2017

3. Business Arising

4. President’s Report

5. Finance Report

6. Communication and Membership Report

7. Education and Research Report

8. Resolutions

9. Nomination Committee Report

11. Adjournment

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NLN.ON 2018 Conference 11

Friday, March 23rd, 2018

7:30 – 8:30 NLN.ON Annual General Meeting (Breakfast Included) Princess

8:00 - 8:30 Breakfast Lobby

8:30 – 8:35

Welcome: Ballroom Karen Ellis-Scharfenberg, RN, BScN, MBA, Conference Chair

8:35 – 8:45

Greetings: Ballroom Carol Timmings, RN, BScN, MEd (Admin) President, Registered Nurses’ Association of Ontario

8:45 – 9:45 Ballroom Keynote: Dr. Gillian Kernaghan, MD, CCFP, FCFP, CCPE, President and CEO, St. Joseph’s Health Centre London

9:45 – 10:00 Refreshment Break Lobby

CONCURRENT SESSION E

10:00 – 10:45

E1 Better Together: Our Organization and Tess (Chatbot) Bring Support to Crown Employee Caregivers

Mary Ackerman, RN, BScN, MBA, Vice President Innovation, Saint Elizabeth, Markham

As nursing leaders we understand the challenges associated with caregiving and the impact it can have on employee wellness. Saint Elizabeth teamed up with X2Ai to demonstrate the value of Tess, an artificial intelligent chatbot, to test an innovative approach to provide support and guidance to caregivers in the workplace.

E2 Using a Transformational Leadership Approach to Inspire and Motivate Practice Princess Change in the Management of Responsive Behaviours

Joyce Reardon, RN, BScN, MN, Clinical Nurse Specialist, Janet Pilgrim, RN, BScN (cand), Nurse Manager, Heather McMahon, RN, BScN (cand), Patient Care Coordinator, Grace Adeniyi, RN, BScN, MSc(cand), Clinical Nurse Educator, Toronto Western Hospital, Toronto

This case-study examines how a transformational leadership approach in nursing leadership impacted patient-care. The results: (1) improved nursing culture, shifting from seeing dementia to seeing the patient; (2) increased critical-thinking; and (3) staff engagement with patients as opposed to problems. Thus, transformational leadership may positively impact all practice settings.

E3 Preventing Hospital Discharge into Homelessness through On-site Access to North York Housing and Income Support Databases

Cheryl Forchuk, RN, PhD, Scientist & Assistant Director, Lawson Health Research Institute, London, Jeffrey Reiss, MD, MSc, FRCPC, DABPN, DFAPA, DFCPA, Chair of the Division of General Adult Psychiatry, London Health Sciences Centre, Sarah Stevens, RN, BScN, Coordinator, Adult Inpatient Mental Health Care Program, London Health Sciences Centre, Sandra Northcott, MB, BCh, FRCP(C), Psychiatrist, St. Joseph’s Health Care London, Rebecca Vann, MSW RSW, Social Worker, St. Joseph’s Health Care London, Christine Babcock, Director of Supportive Housing and Accreditation, Canadian Mental Health Association, Middlesex, MJ Canario, Manager of Supportive Independent Living, Canadian Mental Health Association Middlesex, Dan Catunto, Manager Social Services–Ontario Works, City of London, Trevor Hinds, Manager II, Ontario Works Operations, City of London, Charlotte Dingwall, Program Director, Salvation Army Centre of Hope, Richard Booth, RN, MScN, PhD, Faculty Scholar Fellow, Institute for Clinical Evaluative Sciences, Salimah Shariff, PhD, Staff Scientist, Institute for Clinical Evaluative Sciences

Discharge from hospital can result in living in shelters or on the streets. This project tests the effectiveness of a potential best practice strategy for preventing discharge into homelessness. The strategy streamlines housing and social support by using on-site hospital access to these resources.

10:45 – 10:50 Stretch Break

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NLN.ON 2018 Conference 12

Friday, March 23rd, 2018

CONCURRENT SESSION F

10:50 – 11:35 F1 Meaningful and Active Patient Engagement - Our Organization's Journey Crown

Claudia Hampel, RN, BN, Patient and Family Engagement Lead, Gwen Barton, Zarah Monfaredi, The Ottawa Hospital, Ottawa

The spectrum of patient engagement ranges from simply sharing of information, to full collaboration and partnership. Changing the paradigm of care to a patient and family centered model requires supportive, strong leadership. For patients to become partners in the healthcare environment, there is a need for a cultural shift within the traditional model. Our presentation will describe the journey to date to patient and family engagement, barriers and facilitators encountered, and lessons learned. We will describe the tools and processes briefly and discuss some early success. Communication and recruitment strategies will be summarized and we will share our next steps which include engaging vulnerable populations.

10:50 – 11:35 F2 Patient Centred Care Planning for Medically Complex Patients using Videoconferencing Princess and Multidisciplinary Teams to Support Primary Care Providers

Kay McGarvey, RN, CHNC, Telemedicine Impact Plus Facilitator, Saint Elizabeth Health Care, Markham, Agnes Oriade, RN, BScN, Telemedicine Impact Plus Facilitator, Saint Elizabeth Toronto Central Sevice Delivery Centre, Poonam Shembi, RN, BScN, Telemedicine Impact Plus Facilitator University Health Network Toronto, Crystal Gordon, RN, BScN, MN, Telemedicine Impact Plus Facilitator Saint Elizabeth Toronto Central Sevice Delivery Centre, Toronto

The Telemedicine IMPACT plus program is an interdisciplinary model focusing on care planning for medically complex patients to maximize quality of life. Using secure videoconferencing we link primary care providers with knowledgeable interdisciplinary teams, working with multiple acute care facilities and organizations to streamline care and build system capacity

F3 Realizing our Collective Potential: Reconceptualizing the Core Areas of North York Accountability for the Registered Nurse

Sara Lankshear, RN, PhD, Faculty, Health, Wellness and Sciences, Jacqueline Limoges, RN, PhD, Faculty, Health, Wellness and Sciences, Georgian College, Barrie

Changes in legislative, regulatory and educational preparation of the Registered Nurse (RN) and Registered Practical Nurse (RPN)presented opportunities for employers to optimize both the RN and RPN roles. However, many initiatives focused on increasing the RPN role, with little to no concurrent strategy specific to the RN role. The session will propose core areas of responsibility for Registered Nurses to highlight the impact of the Registered Nurse in patient and health system outcomes

F4 From New Graduate Nurse to Nurse Leader: Transitioning to Practice in Long-term Care Duncan

Carly Whitmore, RN, BScN, MScN, PhD Student, McMaster University, Hamilton, Pamela Baxter, RN, BA, BScN, MScN, PhD, Assistant Dean - School of Nursing, McMaster University, Hamilton, Sharon Kaasalainen, RN, BScN, MScN, PhD, Associate Professor - School of Nursing, McMaster University, Hamilton, Jenny Ploeg, RN, BScN, MScN, PhD, Scientific Director - Aging, Community and Health Research Unit, McMaster University, Hamilton

A qualitative, case study explored new graduate nurses’ experience transitioning into practice in LTC. Results of this study provided new understanding of the accelerated transition to practice experienced by the NGN in LTC, the contextual factors present that influence the experience, and the differences between RN and RPN transitioning.

11:35 – 11:40 Stretch Break

11:40 – 12:25 Closing Keynote: #StrongerTogether

Strengthening Intra-professional Nursing Collaboration to meet the Health Systems Challenges of the 21st Century

Public polls tell us that Canadians have higher expectations of health care than any other public service. And the vast majority expect health care professionals, especially doctors, nurses, health researchers and scientists, to exert a strong role in tackling the quadruple aim of better health, better care, and better value through more effective engagement of highly qualified health-care providers. The public has high trust in nurses but also very high expectations: they want attentive, communicative, engaged and individualized care—as well as informed political leadership—from their nurses. Steven Lewis has argued that nursing’s combination of numbers, reputation and reach should translate into power and influence over how health care is financed, organized and delivered. Yet politically, he says, the profession punches below its weight … and the country is the worse for it. In his role as the CEO of the Canadian Nurses Association, Mike is leading implementation of a forward-leaning vision for professional nursing in Canada and the services needed to support that transformation. Today Mike will ask why we in nursing seem so challenged by intra-professional collaboration—and will push all of us as nurse leaders to look forward and strengthen our relationships in the interest of the public and our own professional advancement.

Michael Villeneuve, RN, M.Sc., Chief Executive Officer, Canadian Nurses Association

Ballroom

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NLN.ON 2018 Conference 13

Anne Campbell, RN, BScN, MN,

VP of Partnership and CNE,

Huron Perth Healthcare Alliance

Friday, March 23rd, 2018 12:25 – 12:30 Closing Comments: Ballroom

Karen Ellis-Scharfenberg, Conference Chair

12:30 Box Lunch Foyer

Post Conference Session (Need to sign up during the conference if you wish to participate)

12:30-13:25

The Leader(s) Journey: Leaders Growing Leaders

Moderator: Karen Ellis-Scharfenberg NLN is committed to fostering the emergence of new leaders not only by supporting new grads to attend the conference but also providing an environment to learn and interact with a diverse group of nurse leaders that attend and speak at the annual conference.

Whether you are a novice or a seasoned mid-career leader or just curious, we hope that you will join in.

In the first part of the session, you will hear short stories from 5 nurse leaders (see below) about their leadership journey.

13:25-13:30 Stretch Break 13:30-14:30 Small Group Table Disussion

Nurse leaders will be hosting tables that you have signed up for in small groups of 4-5 participants to discuss career path choices, share experiences and learn.

14:30 Session Adjoured

See You Next Year

The NLN.ON Board of Directors

Congratulates the Newly Graduated

“EMERGING NURSE LEADERS”

Conference scholarships have again been provided, offering an enriched networking experience for these “New Grads”.

• Welcome networking breakfast

• 3 group sessions with our invited speakers/nurse leaders

• A “Get to Know” breakfast meeting with fellow Newly Graduated Nurses

Gayle Stuart, RN, BScN,

VP Operations, Sienna Senior Living

Kate Zimmerman, RN, BScN, MHS,

Director Professional Practice,

Mackenzie Health

Sara Lankshear, RN, PhD,

Independent Consultant

Carol Timmings, RN, BScN, MEd (Admin)

President, Registered Nurses’

Association of Ontario

New Session

Annual Health Care Leaders Conference

March 21st to 22nd, 2019