Reality As I See It FINAL

Reality, as I see it

James AldertonBamboo Bridge Pty Ltd

Top trading partners are China, Japan, USA, South Korea & Singapore

45% of us were born overseas or have at least one parent who was

Mandarin Chinese most widely spoken language after English

FTAs with China, Japan and South Korea will eliminate tariffs on Australian exports

Australia in the Asian Century

Source: (1) Australian Census of Population and Housing, 2011, (2) Department of Foreign Affairs and Trade, 2013

“The lowest score for any capability and the largest year-on-year fall was for the assessment of management’s international perspective and understanding of global markets and global thinking.”

“Australian organisations need a more global focus. Our future success in Asia will depend on sound and globally responsive management.”

The Urgent Need to DevelopGlobal Leaders

Source: Australian Management Capability Index, Australian Institute of Management, 2014

Observable Culture

Attitude

BeliefsMy Chosen Truths

Norms and ValuesMy Rules for Success

Guilt/Innocence

Power/Fear

Honour/Shame

Understanding Worldviews

The three primary worldviews present in every culture:

Guilt / InnocenceNorth America, Europe, Australia/NZ

Honour / ShameAsia, Middle East, South America, Mediterranean

Power / FearParts of Africa, Asia, South America, Communist Block

RIGHT and WRONG way

Debate and formal logic used to establish what’s right/wrong

Laws are agreed and documented—if not obeyed, the justice system will need to prove you guilty

People openly express personal views and opinions

Contracts are binding

Guilt / Innocence

Aim is to avoid shame and be viewed honourably

Confrontation is discouraged

Modest, courteous and respectful behaviour is admired

Important to avoid ‘loss of face’ incidents

Personal relationships are highly valued

Honour / Shame

Your reputation and social standing depends on your ability to ‘give face’ and ‘save face’

You ‘lose face’ by acting in ways that are undignified or inappropriate to your status

You cause someone to ‘lose face’ when you embarrass them or undermine their image and status

Honour / Shame and the Concept of ‘Face’

You learn to assess the power structure and hierarchy in every setting—and to align yourself with the right people

You adjust the way you interact with others based on who has more or less power

Power is often used to instil fear in subordinates…

…but can also be used in a positive way to empower people

Power / Fear

Today’s global leaders

Sufficient IQ

+ Sufficient emotional intelligence

+ Sufficient experience

Is it enough?

Today’s global leaders

Sufficient IQ

+ Sufficient emotional intelligence

+ Sufficient experience

+ Inter-cultural intelligence

= Successful global leader

Inter-cultural Intelligence is the attitude and skills to anticipate, correctly interpret and adjust to

the culturally defined behaviour of others

Inter-Cultural Communication Skills, 1 day course

Brisbane 2015 Public Class Schedule:

11 August6 October8 December

To register for a public class or to inquire about in-house group training, call PD Training on 1300 121 400 or go to www.pdtraining.com.au