Real-Time Passenger Information (TransitTOOLS) Southwest Rapid · PDF file · 2017-12-14Real-Time Passenger Information (TransitTOOLS) Southwest Rapid Transit Corridor (BRT) ......

Winnipeg Transit

Real-Time Passenger Information (TransitTOOLS)

Southwest Rapid Transit Corridor (BRT)

Bill Menzies

Manager of Service Development

Winnipeg Transit

Sustainable Public Transit Conference November 3, 2011

2

Winnipeg Transit

• Services • 82 fixed routes

• 3 downtown fare-free shuttle routes

• 4 dial-a-ride services

• Handi-Transit (parallel service for persons with disabilities)

• Service Provided By • 545 bus fleet

• 480 peak vehicles

• 2 operating centres

• 1,300 employees

• Annual Statistics • 1.4 million bus hours

• 27.4 million bus-kms

• 45 million revenue-pgrs

• 63 million boardings

• 60% revenue/cost ratio

• $1.42 average fare

• Transit Priority • 33 lane-kms of reserved

lanes

• Graham Transit Mall

• Transit signal priority

• 10 transit centres

• Southwest Transitway (opening April 2012)

Transit Improvement Program

Service Element Includes

Buses

Low Emission Engines

Air Conditioning, Modern Styling

Standard, Articulated Buses

Intelligent Transportation Systems (ITS)

iBUS

Real-Time Passenger Information: winnipegtransit.com, Navigo, TeleBUS, BUSwatch,

BUStxt, BUSguide, BUSgadget, Twitter, QR Codes

On-Board Security Camera/Audio System

New Fare Collection System

Upgraded Stops/Stations

New Shelters (heated at busy stops/stations)

Posted Route and Schedule Information

Landscaping, Signage, Benches

Transit Priority On-Street Transit Priority Measures

Rapid Transit

Park and Ride New Park & Ride Facilities at existing and new parking lots

Quality Corridors

Using ITS to Provide Real-Time Passenger Information

ITS: iBUS

• GPS-based Automated Vehicle Location (AVL) tracking

• Automated on-board real-time schedule adherence (SA) tracking and reporting

• Automated on-board Next Stop Announcement and Display (NSA)

• External route destination announcements when front door opens at bus stops (ERDA)

• Bus-to-Bus text notification for transferring passengers

• Inspector-to-bus voice radio communication

• Text messaging between Control Centre and buses

• Interactive map-based Control Centre system

• On-Board Security Cameras

• Automatic Passenger Counting (APC) System

• 183 buses

• 33% of fleet

Installed on Complete Fleet

iBUS: Driver Interface Unit

iBUS: “Next Stop” Feature

• Next Stop:

• Name displayed on overhead Vacuum Florescent Display (VFD)

• Announced on bus PA system

• Text-to-speech software used to record stop names in WAV files; transferred to bus at beginning of each seasonal schedule period

• Next stop displayed/announced when bus departs the current stop’s detection zone.

• For lengthy inter-stop distances, a second announcement is made prior to arrival at next stop

• Current time also displayed

• icon displayed for “stop requested”

iBUS: Security Camera System

• Video/Audio system to improve security for passengers and bus operators

iBUS: Control Centre

• Real time service monitoring: • Schedule exceptions reported automatically from buses • Passenger information databases updated automatically • Controllers have tools to visualize service in real-time and

to make service adjustments as necessary • Incident management • Voice and data communication with bus operators

ITS: Real Time Pgr Info

twitter.com/winnipegtransit

twitter.com/transitalerts

Data

Itinerary File

Examples of Other Data

• Booking Dates

• Next Stop Announcements (NSA)

• Specific Announcements for Each Stop

• External Route Destination Announcements (ERDA)

• Specific Announcements for Each Pattern and Stop

• Destination formats for:

• winnipegtransit.com

• BUSguide (m.winnipegtransit.com)

• TeleBUS

• BUStxt

• BUSwatch

• BUSgadget

• WAV Files for all enunciation systems

Example ERDA Data

Data Communications

How It All Works

Usage

TransitTOOL Weekday Daily Usage

Transit Website: winnipegtransit.com 15,000 visitors 20,000 visits

100,000 page views

Navigo Trip Planner 7,000 visits

BUSguide (m.winnipegtransit.com) 3,000 visits

TeleBUS 25,000 calls

BUStxt 8,000 – 9,000 requests

BUSwatch ?

BUSgadget ?

Twitter Feeds 1,200 followers

Southwest Rapid Transit Corridor

Project Overview

Southwest Context

CBD

UM

• Existing Development

• 75,000 population

• 30,000 dwellings

• Expected Growth

• 25,000+ population

• 12,000+ dwellings

• Pembina Highway

• 45,000 - 60,000 vehicles/day

• 20,000 transit pgrs/day

• 12 mainline routes

• Peak: 2-3 min

• Midday: 5 min

• Evening: 10 min

Required Attributes

• Service Quality • Fast

• Bypass major congestion

• Reliable • Works in all weather

• Frequent • At all times

• Accessible/Comfortable/ Convenient

• At stations

• On the vehicles

• Service Flexibility • Flexible route design

• Required for a low-density city

• Progressive Image • Innovative

• Modern Technology • Vehicles

• Stations

• Amenities

• Environmentally Friendly

• Excellent Urban Design

• Supports Transit-Oriented Development (TOD)

• Affordable

• Scalable • Staged Implementation

Elements of Rapid Transit Systems

• Runningways

• Stations

• Service Plan

• Intelligent Transportation Systems (ITS)

• Fare Collection System

• Vehicles

• Branding

Runningways

BRT Service Uses Combination of: • On-Street Operation in Mixed Traffic • On-Street Operation in Diamond Lanes • Graham Transit Mall • Exclusive Transitway

Runningways

Graham Transit Mall

Runningways

Main Street Reserved Lanes

Runningways

Transitway

Transitway Avoids Congestion!

Transitway Near Jubilee Avenue

Stations

• Weather Protection • Enclosed building • Large heated shelters • Extended canopies over

platform

• Transit Information • Prominent station signage • Wayfinding signage • Route/schedule/fare info • “Real-Time” BUSwatch signs

• Safety Measures • Transparent materials • High lighting levels • CCTV • Warning strips at platform

edge • Designated pedestrian

crosswalks

• Universal Design • Universal Design Coordinator

and Access Advisory Committee

• Active Transportation • Convenient pedestrian/cycling

access to/from stations • Bike parking/Bike lockers

• TOD Integration • Includes options for direct

pedestrian links with new adjacent developments

• Other Features • High platforms • Benches • Leaning rails • Waste/Re-cycling receptacles • Newspaper boxes • Flat screen advertising

monitors

Near-Level Boarding

Balmoral Station (U of W)

• Conversion of former Greyhound Terminal

• Opened September 2010

• Downtown terminus for SWRTC routes

• Terminus for:

• 8 routes (current)

• 17 routes (when SWRTC in operation)

Balmoral Station – Bus Bay Assignments

Balmoral-Ellice Re-Configuration

Graham Mall Stations

Harkness Station

Fort Rouge Station

Osborne Station

Osborne Station

Osborne Station

Osborne Station

Service Plan: Route Types

• Trunk Routes

• Use full length of transitway

• Operate frequently throughout the day

• Operate on all days of the week

• 160, 162/170

• UM Express Routes

• Use full length of transitway

• Weekday service oriented to UM

• 161, 185

• Peak Period Express Routes

• Use full length of transitway

• Link suburban areas and downtown

• 137, 163, 180, 181, 183

• Partial Transitway Routes

• Access/egress transitway via Warsaw Avenue

• Grant Ave Routes: 64, 65, 66

• Local On-Street Routes

• Provide replacement service for routes moved to transitway

• 60, 99

• Adjustments to Feeders

• To provide connections with transitway routes

• 84, 86, 95

Trunk Routes

UM Express Routes

Peak Period Express Routes

Partial Transitway Routes

Local On-Street Routes

Adjustments to Feeders

High Service Frequency!

ITS: Transit Signal Priority

• Actuated TSP • Entrance/exit points on Transitway

• Key intersections in downtown

• Inductive loops for bus detection

ITS: iBUS

• AVL: GPS-based Automated Vehicle Location tracking

• SA: Automated on-board real-time Schedule Adherence tracking/reporting

• NSA: Automated on-board Next Stop Announcement/ Display

• ERDA: Automated External Route Destination Announcement when front door of bus opens

• APC: Automatic Passenger Counters (33% of fleet)

• On-Board Security Cameras

Now Installed on Complete Fleet

ITS: Real Time Pgr Info

Fare Collection

• New system-wide fare collection system • Automatic validating farebox

• Reloadable contactless smart card: • Passes

• Electronic Purse

• Reloadable by telephone, online, and at Transit sales outlets

• Implementation during 2012-13

• BRT: On-Board Fare Collection • Front-door boarding and fare payment for most service

• Rear-door boarding by smart card users on articulated buses at busy stations under consideration

Vehicles

• Standard-Sized Buses

• Low Floor, Easy Access

• Air conditioning

• Improved seats

• Improved styling

• New livery

• Articulated Buses • To provide additional capacity

for ridership growth

• To be acquired after expansion of garage and

maintenance facilities

Branding: Bus Identity

Branding: Logo

Active Transportation

Project Funding

Canada:

• Public Transit Capital Trust $ 9.40 m

• Public Transit Fund $1.10 m

• Federal Transit Trust $17.50 m

Manitoba $17.50 m

Winnipeg $2.75 m

Debt Financed: $89.75 m • Cost shared by Province/City

Total $138.00 m

Anticipated Impacts of Stage 1

• Service Attributes and Ridership

• 9 – 10 minute savings in travel time

• Significant improvement in reliability

• Consistent running times from day-to-day

• Improved schedule adherence

• 15% - 20% increase in corridor ridership

Contract Packages

• Contract 1: Land Drainage Sewer

• Contract 2: Land Drainage Pumping Station

• Contract 3: Transitway Construction – QEW to Osborne,

Donald/Stradbrook/Harkness Reconstruction

• Contract 4: Transitway Tunnel Construction

• Contract 5: Osborne Bridge and Station

• Contract 6: Transitway – Tunnel to Jubilee

• Contract 7: Harkness Station, Fort Rouge Station, Street Connections

• Contract 8: Rail Relocation of CN Tracks Above Tunnel

Service Preparations

• Service scheduling

• Passenger information systems

• Public education/marketing

• Acquisition of new buses

• Bus operator recruitment

• Transitway operations policy

• Bus operator education/training

• Operations test of transitway

• Dispatch procedures

• Bus servicing/recovery on transitway

• Transitway and station maintenance

• Safety and security system protocols

• Emergency response protocols

• Maintenance of Active Transportation paths/facilities

• Procedures for snow removal, sweeping, lane painting, traffic signs maintenance

• Bus stop changes

• Installation of new diamond lane on northbound Main St

• Installation of new transit priority signals in downtown

• . . .

Implementation

• Construction:

• Substantial Completion by end of 2011

• January – March 2012:

• Fit out

• Testing and Commissioning

• Training

• Public Education/Marketing

• April 8, 2012:

• Service commences

For more information . . .

www.winnipegtransit.com

Thank you!