• Demonstration projects with patients and clinical teams will lead to the best scalable clinical solutions. • Experience with a series of time-limited live implementations of carefully selected Virtual Health solutions (VH solutions) and evaluation will inform decisions to scale the VH solutions and refine requirements. • The process of identifying vendors for their ability to meet PHSA priorities included vendor research, clinical team review and input, and technical reviews by IMITS and privacy. AIM: MATCH CLINICAL PRIORITIES WITH SOLUTIONS DEMONSTRATE We partner with patients and clinical teams to: • Identify clinical priorities and requirements. • Participate in the selection, implementation and evaluation of VH solutions. • Engage clinical programs, obtain input and communicate decisions and information. • Virtual Health clinical working group includes representatives from all PHSA programs and patient partners. SCALE *TEAM OVH is leading system-wide transformation that will see Virtual Health integrated into clinical services as an effective and efficient patient centred care model that responds to the digital world we live in. Demonstration and evaluation with clinical programs and patients will support selection and scale of the best solutions for patients and our health care system. The PHSA Virtual Health Evaluation Framework and strategy will be used to structure the evaluation and reporting of the demonstration projects. Office of Virtual Health, Provincial Health Services Authority Michele Fryer, BsN, MHSA & Office of Virtual Health team* Re - Imagine Virtual Health: Clinical priorities to scalable solutions Connecting for health CONTACT US Michele Fryer, Director, Office of Virtual Health [email protected] Office of Virtual Health: [email protected] The goal is to experience and test VH solutions, aligned with clinical programs and patient priorities. This will inform decisions on organization-wide scalable solutions. Demonstration projects will initiate a series of time- limited live implementation of carefully selected VH solutions. VIRTUAL HEALTH RE-IMAGINED EVALUATE 01 03 05 07 06 02 04 2. APPROPRIATENESS 4. SAFETY 6. EQUITY 7. EFFICIENCY 1. ACCEPTABILITY 5. EFFECTIVENESS 3. ACCESSIBILITY Once PHSA clinical programs and patients have significant experience with VH solutions, they will be in a better position to make decisions about scaling solutions. Going forward: • Given the patient and provider experience with demonstration projects, which solution (s) will best serve PHSA patients and clinicians? • What enhancements and additions to the demonstrated solutions will improve outcomes? • How will sustainability of the VH solution be best supported? Virtual Health Visits to test a solution with: • BC Cancer – Victoria • BCCDC – Tuberculosis Services • BCMHSUS – Forensic Regional Clinics • BCMHSUS – Community Transition Team • Trans Care BC • BC Women’s Hospital + Women’s Health Centre – Choices in Childbirth • VCH – Pre-admission clinic • VCH – Solid Organ Transplant Call to action Anywhere-to-Anywhere Virtual Health Visits Online chat / clinical services Secure messaging Remote patient monitoring SMS messaging Online therapy with BC Mental Health & Substance Use Services at the Burnaby Centre for Mental Health & Addictions with in-patients clients. One-on-one VH-Visits using PHSA Skype for Business with BC Women’s Hospital + Women’s Health Centre – Complex Chronic Diseases Program and BC Cancer- Victoria – Follow up cancer visits. Video Remote Interpreting at pilot sites who use Provincial Language Services for interpreting. • BC Women’s Hospital + Women’s Health Centre • BC Cancer • Vancouver General Hospital Remote patient monitoring of blood glucose readings using a Bluetooth enabled glucometer at BC Women’s Hospital + Women’s Health Centre – Diabetes in Pregnancy Service. Demonstration projects include: • Kathy Steegstra, Senior Provincial Executive Director • Michele Fryer, Director • Supriya Bhargavan, Innovation Lead • Tina Wong, Project Manager • Emily Hamilton, Lead • Ying Jiang, Project Manager • Morenike Akinyemi, Project Manager • Pooja Patel, Project Coordinator • Melinda Skwarok, Administrative Assistant • Kris Olsen, Communications Officer Enhance foundation Explore new solutions Scale up solutions Demonstrate & evaluate Virtual Health Implement and evaluate