2014 SAP AG or an SAP affiliate company. All rights
reserved.1Customer Customer Master Presentation - Contents Solution
at a Glance Solution in Detail Package Deployment Software Products
and System Landscape V4.607 Payments and Benefits Services for
Employee Lanes Learning Services for Employee Lanes HCM Core
Services for Employee Lanes Time Management Services for Employee
Lanes Travel Management Services for Employee Lanes Career and
Development Services for Employee Lanes Work Feed Content for
Employee Lanes HCM Core and Approvals Services for Manager Lanes
Career and Development Services for Manager Lanes HCM Processes and
Forms Services for Manager Lanes Reporting Services for Manager
Lanes KPI Services for Manager Lanes Work Feed Content for Manager
Lanes E-recruiting in manager self-service HCM processes and forms
in manager self-service Human capital management core services in
employee self-service Time management in employee self-service
Payments and benefits in employee self-service Travel management in
employee self-service Career and development in employee
self-service HCM core services and approvals in manager
self-service Performance management in manager self-service
Compensation management in manager self-service Talent management
in manager self-service Reports in manager self-service Reports
based on operational data provisioning (ODP) in manager
self-service Integration to SuccessFactors ESS/MSS with
lanesESS/MSS without lanes Integration to SuccessFactors for
Self-Service Lanes V4.607 SAP Employee and Manager Self-Service
rapid-deployment solution 2014 SAP AG or an SAP affiliate company.
All rights reserved.3Customer At-a-Glance: Business
RequirementSolution What is my pain? What are my needs? Solution
description Ready to run, a solution with fixed scope, predefined
services at a predictable price with the flexibility for future
extension Learn moreSAP Employee and Manager Self-Service
rapid-deployment solution Time wasted by HR professionals on
inefficient processes instead of time invested in working on
strategic HR goals Employee frustration because of inefficient
handling of easy HR requests High costs for HR administrative tasks
due to long cycle times, manual errors, poor data accuracy, and
duplicate data entries Low HR process compliance, quality, and
transparency Jump-start your HR solution with software that enables
incremental steps toward your ultimate HR vision Improve
operational efficiency by automating processes, enabling HR staff
to focus on more mission-critical initiatives Reduce personnel
costs with lower administrative demands on your HR department
Increase self-sufficiency, giving employees access to personal
information and better support for collaboration Streamline your HR
processes quickly and efficiently The SAP Employee and Manager
Self-Service rapid-deployment solution enables you to quickly and
efficiently streamline your HR processes. Leveraging SAP NetWeaver
Business Client software, a SAP NetWeaver Portal component or a
Microsoft SharePoint portal, it gives your employees and managers
Web-based access to HR services. Overview 2014 SAP AG or an SAP
affiliate company. All rights reserved.5Customer Business
challengesThere is a solution Streamline your HR processes quickly
and efficiently Time wasted by HR professionals on inefficient
processes instead of time invested in working on strategic HR goals
Employee frustration because of inefficient handling of easy HR
requests High costs for HR administrative tasks due to long cycle
times, manual errors, poor data accuracy, and duplicate data
entries Low HR process compliance, quality, and transparency The
SAP Employee and Manager Self-Service rapid-deployment solution
enables you to quickly and efficiently streamline your HR
processes. Leveraging SAP NetWeaver Business Client software, a SAP
NetWeaver Portal component or a Microsoft SharePoint portal, it
gives your employees and managers Web-based access to HR services.
2014 SAP AG or an SAP affiliate company. All rights
reserved.6Customer Business scope covered SAP ERP Human Capital
Management solution (on-premise) SAP NetWeaver Portal component
SuccessFactors HCM Suite (Cloud) * Goals Workforce planning
Performance Compensation Succession AnalyticsRecruitingLearning Jam
* The integration to SuccessFactors refers to documentation of how
you can link SuccessFactors pages into employee and manager
self-service based on single-sign-on and SAML.This is possible with
SAP NetWeaver Portal and is not included in the service.
Performance and succession management Learning Recruiting Planning
and analyticsHR self-services Talent management Scheduling and
deploymentGlobal HR and payrollEmployee data Organizational data
Competency dataSAP NetWeaver Portal or Microsoft SharePoint Portal
or SAP NetWeaver Business Client software 2014 SAP AG or an SAP
affiliate company. All rights reserved.7Customer Business
benefitsMeasurable success Reduce cost of HR administration
Increase efficiency and quality of HR processes Reduce average time
spent by employees on HR issues Increase employee satisfaction
regarding HR services Benefits for you Jump-start your HR solution
with software that enables incremental steps toward your ultimate
HR vision Improve operational efficiency by automating processes,
enabling HR staff to focus on more mission-critical initiatives
Reduce personnel costs with lower administrative demands on your HR
department Increase self-sufficiency, giving employees access to
personal information and better support for collaboration 2014 SAP
AG or an SAP affiliate company. All rights reserved.8Customer
Employee Self-Service with consumer-grade look and feel New
intuitive user interface, tailored to the employee role Lanes for:
Work Feeds My Services Search My Learning My Info Enhanced
applications Employee Profile - Card-based layout for Personal
Profile, Talent, Compensation & Learning Salary Statement - New
card layout with enhanced features Leave Request - Enhanced request
including new Team Calendar, showing conflicts upfront Team
Calendar - Unified calendar for leave, travel, training, holidays,
birthdays, anniversaries etc. Workforce Viewer Interactive view of
the people in the organization 2014 SAP AG or an SAP affiliate
company. All rights reserved.9Customer Manager Self-Service with
consumer-grade look and feel New intuitive interface, tailored to
the manager role Lanes for Approvals Work Feeds My Team My Team
Services Substitutions My Favorite KPIs My KPI Monitor My Reports
Search Enhanced applications Team Calendar - Unified calendar for
leave, travel, training, holidays, birthdays, anniversaries etc.
Leave Approval - Shows conflicts upfront in the Team Calendar Time
Sheet Approval Displays an overview of pending time sheet approvals
Employee Profile - Card-based layout for Personal Profile, Talent,
Compensation & Learning, graphical layout for Talent Grid &
Compensation, capability to record notes Workforce Viewer
Interactive view of the people in the organization 2014 SAP AG or
an SAP affiliate company. All rights reserved.10Customer SAP Fiori
apps provide a simple, easy to use consumer-grade user experience
that work seamlessly across devices desktop, tablet, or smartphone
The SAP Fiori Apps rapid-deployment solution enables you to quickly
deploy and configure a combination of Fiori transactional apps
including a number of HR employee and manager self-services. For
further information, see service.sap.com/rds-fiori-apps The apps
that are compatible with employee and manager self-services
contained in the SAP Employee and Manager Self-Service
rapid-deployment solution are listed on the Service Marketplace
service.sap.com/rds-ess-mss in the Compatible SAP HR Fiori Apps for
Employee and Manager Self-Services document SAP FioriApps for
employees and managers Solution in Detail 2014 SAP AG or an SAP
affiliate company. All rights reserved.12Customer Scope and
benefits The employee self-service component provides Web-based
access to HR services for every employee, resulting in streamlined
and automated HR processes. Employees can access information,
tools, and services to manage their personal information and
careers. They can, for example, change personal information, record
working time, submit leave requests, view salary and total
compensation statements, enroll for benefits, and manage their
careers. In addition, employees can view and manage all processes
in which they are involved. A team calendar showing team members
absences and new birthday-and-anniversary application facilitate
team collaboration. The scope of the self-services depends on the
business processes activated in the SAP ERP Human Capital
Management solution. Improve operational efficiency by automating
and streamlining processes and enabling managers and employees to
collaborate Improve employee productivity by enabling employees to
manage their own information and processes, such as changing
personal information and submitting leave requests Improve employee
satisfaction by increasing self-sufficiency and reducing dependency
on the HR department HCM Core Services for Employee Lanes: 2014 SAP
AG or an SAP affiliate company. All rights reserved.13Customer In
the system In the My Info lane, employees can choose their Employee
Profile to check: General information such as time zone, work
center, email address, telephone number in the About lane
Organizational information such as position, job, line manager,
organizational unit in the Organizational Assignment lane In the My
Info lane, the employee can update the following personal
information in the Employee Profile: Personal data Address
Communication data Bank details Family members and dependents
Internal data Personal IDs (Asia only) Alternative names (Asia
only) Key functionality HCM Core Services for Employee Lanes:
Employee profile 2014 SAP AG or an SAP affiliate company. All
rights reserved.14Customer In the system In the My Info lane,
employees can use the Organizational Chart button to launch the
Workforce Viewer to: Check other employees' basic data Send an
e-mail to another employee Launch an action such as a travel
request In the Search lane, employees can search for organizational
units, positions, employees etc. In the My Services lane, employees
can review their processes, including: Displaying an overview of
all processes with employee's involvement Displaying process
details Withdrawing (canceling) open processes In the My Services
lane, employees can: View a team calendar View birthdays and
anniversaries of team members in a calendar This scope item is
mandatory for using employee self-services with lanes and SAP UI5.
Key functionality HCM Core Services for Employee Lanes: Team
Calendar 2014 SAP AG or an SAP affiliate company. All rights
reserved.15Customer Scope and benefits Time management
functionality in the employee self-service component extends the
processes for leave and time recording to the employees desktops.
Employees benefit from intuitive Web transactions to record their
working time in a calendar, display time account balances, and time
account data. They can create leave requests and display their
leave overviews. In the interactive calendar, employees can also
display a team calendar, birthdays and public holidays. Allow
employees to administer their own leave requests and time recording
with a self-explanatory, fully integrated Web application Time
Management Services for Employee Lanes: 2014 SAP AG or an SAP
affiliate company. All rights reserved.16Customer In the system In
the My Info Lane, employees can: Display, create and cancel leave
requests Display booked leave and recorded working time In the My
Services Lane, employees can: View public holidays View time
account balances Record working time View leave balance Display,
create and cancel leave requests Key functionality Time Management
Services for Employee Lanes: Creating a leave request 2014 SAP AG
or an SAP affiliate company. All rights reserved.17Customer Scope
and benefits Employees can use the open enrollment service to
enroll themselves and their dependents in benefits plans. In
addition, they can use the open enrollment print service to print
out their current enrollments and details about plans for which
they are eligible. Employees can change their enrollment plan
details in the printout and submit the new details to their
employer. Allow employees to administer their benefit plans and
view salary and total compensation statements in a
self-explanatory, fully-integrated Web application Payments and
Benefits Services for Employee Lanes: 2014 SAP AG or an SAP
affiliate company. All rights reserved.18Customer In the system In
the My Info lane, employees can: Display their salary statements
and view total compensation statement Enroll for benefits and print
benefit election form for open enrollment Maintain personal
profile, including benefits information and dependents and
beneficiaries data View benefit plans participation Key
functionality Payments and Benefits Services for Employee Lanes:
Salary statement 2014 SAP AG or an SAP affiliate company. All
rights reserved.19Customer Scope and benefits In the area of travel
and expenses within the employee self-service component, employees
can maintain their travel profile and submit travel requests,
including the specification of required travel services and
requests for trip advances. They can create travel plans and book
travel services as well as enter travel expense reports and submit
them for reimbursement. Allow employees to manage their business
trips and create expense reports based on the configured
functionality in SAP ERP HCM Travel Management Travel Management
Services for Employee Lanes: 2014 SAP AG or an SAP affiliate
company. All rights reserved.20Customer In the system In the My
Services lane, employees can: Access the traveler work center
Display, create and cancel travel requests View the status of a
travel request Create travel plans View the status of a travel plan
Create expense reports Use an express expense sheet View the status
of a travel expense report Cancel travel plans Key functionality
Travel Management Services for Employee Lanes: Travel services 2014
SAP AG or an SAP affiliate company. All rights reserved.21Customer
Scope and benefits Career and development functionality enables
employees to: Search for new job opportunities and apply for a
suitable job Carry out a self-assessment of their own performance
within a predefined performance period Maintain their own talent
profile, empowering employees to develop their career Empower
employees to manage their career and development through
self-service functionality Career and Development Services for
Employee Lanes: 2014 SAP AG or an SAP affiliate company. All rights
reserved.22Customer In the system In the My Info lane, employees
can: Check and edit their Employee Profile including matching
qualifications, missing qualifications and performance history In
the My Services lane, employees can: Access a "Career Cockpit"
Maintain personal settings Maintain a talent profile Edit your
candidate profile Perform a job search Apply for a job View and
maintain appraisal documents Key functionality Career and
Development Services for Employee Lanes: Career and development
services 2014 SAP AG or an SAP affiliate company. All rights
reserved.23Customer Scope and benefits Learning functionality
enables employees to book courses, browse a catalog of training
courses, view a training calendar, search for specific courses and
view a profile match-up between the employees qualification profile
and the positions requirements. Employees can navigate to
particular courses and display details of courses including course
duration, percentage completed, location, and language. Course
offerings are classified as Classroom Trainings, E-Learnings,
Curriculums and Course Programs. Empower employees to manage their
training and development through self-service functionality
Learning Services for Employee Lanes: 2014 SAP AG or an SAP
affiliate company. All rights reserved.24Customer In the system In
the My Learning lane, employees can: Browse a catalog of training
courses and book courses directly View a training calendar of
booked courses and available courses View the top 10 most popular
training courses Search for specific courses and filter on aspects
such as free seats, location or language View a profile match-up
between the employee's qualification profile and the position's
requirements or the development plan Display an overview of courses
they are booked on and cancel bookings, if appropriate Display a
history of courses they have already completed Key functionality
Learning Services for Employee Lanes: Expanded My Learning lane
2014 SAP AG or an SAP affiliate company. All rights
reserved.25Customer Scope and benefits Work feeds are notifications
that tell the employee about an occasion or about a task that has
to be performed, for example, an incomplete time recording or
expired qualification.Employees can navigate directly from the lane
to the respective application from the work feeds. Employees can
also subscribe to or unsubscribe from the feeds and clear work
feeds in the expanded lane. Automatically reminds employees of
occasions or tasks they need to perform thus reducing the
administrative burden on managers and HR specialists Work Feed
Content for Employee Lanes: 2014 SAP AG or an SAP affiliate
company. All rights reserved.26Customer In the system In the Work
Feeds Lane, employees can: View work feeds, colored by priority and
sorted by date Navigate directly to the application to perform the
outstanding task Clear unwanted work feeds Subscribe to and
unsubscribe from work feeds Key functionality Work Feed Content for
Employee Lanes: Work Feeds for the employee 2014 SAP AG or an SAP
affiliate company. All rights reserved.27Customer Scope and
benefits The manager self-service component provides Web-based
access to HR services for managers, resulting in streamlined and
automated HR processes. Managers can access relevant employee
information and the applications needed to execute processes and
make decisions about, for example, compensation planning. In
addition managers can approve processes such as compensation
increases, leave requests, expenses and time sheets. It is also
possible to activate an option for managers to maintain substitutes
and substitution rules. These substitutions apply for workflow
tasks as well as for non-workflow based tasks and applications. The
scope of the self-services depends on the business processes
activated in the SAP ERP Human Capital Management solution. Improve
operational efficiency by automating and streamlining processes and
enabling managers and employees to collaborate Improve manager
productivity by enabling managers to manage processes for their
team members, such as compensation and staffing activities Help
ensure HR process efficiency and effectiveness through definition
of substitution rules for example, during absence HCM Core and
Approvals Services for Manager Lanes: 2014 SAP AG or an SAP
affiliate company. All rights reserved.28Customer In the system In
the My Team lane, managers can: View an overview of their direct
reports on employee profile cards View team information such as
organizational units or positions Display detailed information
about an individual employee in their Employee Profile Make
personal notes about an employee including attachments and filter
icons Send an e-mail to an employee Start processes on behalf of
employees Start processes for an organizational unit Maintain
employee data such as address, bank details on behalf of employees
Start processes for multiple employees such as a special payment
Compare several employee profiles Key functionality HCM Core and
Approvals Services for Manager Lanes: Expanded My Team lane 2014
SAP AG or an SAP affiliate company. All rights reserved.29Customer
In the system In the My Team Services lane, managers can: View a
team calendar showing absences, unapproved leave requests, absences
to be deleted, birthdays and anniversaries, course bookings, travel
requests, holidays, non-working days Check team attendance View
details of the organizational unit View and edit position
information In the Substitutions lane,managers can: Manage
substitution rules by choosing a substitute and assigning tasks at
employee and team level Switch between their own manager view and
that of the manager they are substituting and perform the tasks
assigned to them Key functionality HCM Core and Approvals Services
for Manager Lanes: Creating a substitution rule 2014 SAP AG or an
SAP affiliate company. All rights reserved.30Customer In the system
In the Approvals Lane, managers can display and process approvals
for: Leave requests Timesheets Clock in/clock out corrections
Recruitment requisitions Travel requests Travel plans Travel
expense reports This service is mandatory for using manager
self-services with lanes and SAP UI5. Key functionality HCM Core
and Approvals Services for Manager Lanes: Expanded Approvals lanes
2014 SAP AG or an SAP affiliate company. All rights
reserved.31Customer Scope and benefits Performance management
functionality supports managers in viewing and managing predefined
and flexible performance management documents, team goals,
qualification profiles, and additional appraisal documents.
E-recruiting functionality supports managers in recruitment
activities, including services for a requisition monitor,
questionnaires for candidate assessment, data overview of published
job postings, overview of requisition requests, creating a
requisition request, or specifying a substitute. The manager
creates recruitment requisition requests and monitors the
recruiting process that he or she has initiated. The talent
management business functionality supports managers with
self-services for certain key steps in talent management, including
talent assessment, talent information talent profile and learning
services for employees. Compensation management functionality
supports managers in certain key steps in compensation management,
including compensation planning, compensation approval, providing a
planning overview, compensation information and compensation
comparison. Managers can use self-service functionality to: Start
and complete the performance management processes of their
employees including complete access to performance management
functionality residing in the SAP ERP HCM solution. Start the
requisition request for job vacancies with complete access to
e-recruiting functionality in the SAP ERP HCM solution and stay
involved in all manager-relevant steps during the recruitment
process. Plan and finalize compensation management processes and
activities, including complete access to compensation management
functionality residing in the SAP ERP HCM solution. Perform talent
management related tasks and processes with complete access to
talent management functionality residing in the SAP ERP HCM
solution. Career and Development Services for Manager Lanes: 2014
SAP AG or an SAP affiliate company. All rights reserved.32Customer
In the system Performance management supports managers in the My
Team Services lane, including: Maintaining and cascading team goals
Assigning, reviewing, editing and approving performance goals for
employees Releasing appraisal documents Reviewing and assessing
team goals and employee performance Calibrating a team assessment
Sending appraisal documents to employees for final approval
E-recruiting supports managers in recruitment activities in the My
Team Services lane, including Creating a recruitment requisition
request Viewing their recruitment requisition requests Viewing
published job postings Viewing the status of candidates assigned to
their recruitment requisition Assessing candidates and providing
feedback Providing final feedback Key functionality Career and
Development Services for Manager Lanes: Performance management 2014
SAP AG or an SAP affiliate company. All rights reserved.33Customer
In the system Talent management supports managers in talent
management activities in the My Team Services lane, including:
Viewing talent information in the employee profile (in the My Team
lane) Viewing a competency matchup Performing the talent assessment
of an employee Maintaining the development plan of an employee
Viewing an employee talent profile Comparing the talent profiles of
employees Maintaining an employee talent profile on behalf of
employee Assigning mandatory courses to an employee, position or
organizational unit Enrolling employees on courses Key
functionality Career and Development Services for Manager Lanes:
Talent management 2014 SAP AG or an SAP affiliate company. All
rights reserved.34Customer In the system Compensation management
supports managers in certain compensation management processes in
the My Team Services lane, including: Viewing compensation profiles
of employees Comparing short profiles of employees Performing
compensation planning for employees Viewing a compensation planning
overview for line managers Processing compensation planning Key
functionality Career and Development Services for Manager Lanes:
Compensation planning 2014 SAP AG or an SAP affiliate company. All
rights reserved.35Customer Scope and benefits The forms using
WebDynpro for the ABAP programming language can be used to execute
processes relating to personnel administration and organization
management. They are integrated with the back-end system and update
HR master data, depending on the process workflow. The standard
sample forms are delivered for the manager role. As an alternative
to the forms using WebDynpro for ABAP, you can use SAP Interactive
Forms by Adobe. Provide user-friendly forms to managers to start
and manage organizational and employee related processes HCM
Processes and Forms Services for Manager Lanes: 2014 SAP AG or an
SAP affiliate company. All rights reserved.36Customer In the system
HCM processes and forms supports managers in administrative
services, including Approve form-based processes started, for
example, by an HR administrator in the Approvals lane Search for
processes of employee in the My Team lane Start process for
employee in the My Team lane Review employee forms in process in
the My Team Services lane Start process for my organizational units
or positions in the My Team lane (WebDynpro ABAP forms only) Review
processes for my organizational units or positions in the My Team
Services lane Search for processes for my organizational units or
positions in the My Team lane Key functionality HCM Processes and
Forms Services for Manager Lanes: People and Organization views in
My Team lane 2014 SAP AG or an SAP affiliate company. All rights
reserved.37Customer Scope and benefits The reporting service
provides managers with a single point of access to launch their
favorite reports. In the expanded lane, they can see all available
reports. Reports are not deliverd by SAP and can be defined by the
customer. Provide managers with instant access to reports for their
areas of responsibility. Reporting Services for Manager Lanes: 2014
SAP AG or an SAP affiliate company. All rights reserved.38Customer
In the system Provides managers with a launchpad to access favorite
reports and all other available reports. Key functionality
Reporting Services for Manager Lanes: My Reports lane 2014 SAP AG
or an SAP affiliate company. All rights reserved.39Customer Scope
and benefits The My KPIs lane provides managers with an overview of
the managers favorite KPIs within their area of responsibility. The
coloring indicates the status of the threshold for this KPI. The
manager can open the expanded lane to see all available KPIs, their
current values, how the thresholds are defined and trend graphs.
The KPI Monitor lane provides an overview of the status of the KPIs
for the managers area of responsibility. Only KPIs with a defined
threshold are tracked. The manager can open the expanded lane to
see the current value, how the threshold is defined and a trend
graph for each KPI. The KPIs for these lanes are not delivered but
must be defined by the customer. The My KPIs and My KPI Monitor
lanes support managers in tracking the efficiency and effectiveness
of HR processes. KPI Services for Manager Lanes: 2014 SAP AG or an
SAP affiliate company. All rights reserved.40Customer In the system
In the My KPI and KPI Monitor lanes, managers can view the status
of their KPIs at a glance and display more detail in the expanded
lane. Key functionality KPI Services for Manager Lanes: KPI Monitor
and expanded lane 2014 SAP AG or an SAP affiliate company. All
rights reserved.41Customer Scope and benefits Work feeds are
notifications that tell the manager about an occasion or about a
task that has to be performed, for example, an incomplete time
recording for a team member or closing the appraisal of an
employee.Managers can navigate directly from the lane to the
respective application from the work feeds. Managers can also
subscribe to or unsubscribe from the feeds and clear work feeds in
the expanded lane. Automatically reminds managers of occasions or
tasks they need to perform thus reducing the administrative burden
on HR specialists and improving collaboration with team members
Work Feed Content for Manager Lanes: 2014 SAP AG or an SAP
affiliate company. All rights reserved.42Customer In the system In
the Work Feeds Lane, managers can: View work feeds, colored by
priority and sorted by date Navigate directly to the application to
perform the outstanding task Clear unwanted work feeds Subscribe to
and unsubscribe from work feeds Key functionality Work Feed Content
for Manager Lanes: Work Feeds for the manager 2014 SAP AG or an SAP
affiliate company. All rights reserved.43Customer Scope and
benefits Integration to SuccessFactors enables you to integrate
specific Web links/URLs in the SAP NetWeaver Portal component if
you operate employee and manager services in a hybrid model. In
this case, you can provide employees and managers with access to
the landing page as well as SuccessFactors cloud-based services.
If, for example, you are using compensation management software by
SuccessFactors instead of on-premisebased compensation management
software, your managers need to access the cloud-based solution
from within their manager self-services without being required to
log in twice. This integration is delivered through a
single-sign-on process that is provided by the SAP NetWeaver
technology platform. This scope item provides a reference to the
published cookbook. The integration is only supported with
self-services running in SAP NetWeaver Portal. Reference material
for setting up hybrid employee and manager self-service scenarios
to provide complete access to HR functionality independent of where
the application resides Integration to SuccessFactors for
Self-Service Lanes: 2014 SAP AG or an SAP affiliate company. All
rights reserved.44Customer In the system The process flows covered
depend on which SuccessFactors applications are being used. The
integration included here does not provide process integration but
refers to an explanation of how you can link SuccessFactors pages
into employee and manager self-service based on single-sign-on and
SAML. Key functionality Integration to SuccessFactors for
Self-Service Lanes: UI integration to SuccessFactors 2014 SAP AG or
an SAP affiliate company. All rights reserved.45Customer Scope and
benefits The employee self-service component provides Web-based
access to HR services for every employee, resulting in streamlined
and automated HR processes. Employees can access information,
tools, and services to manage their personal information and
careers. They can, for example, change personal information, record
working time, submit leave requests, view salary and total
compensation statements, enroll for benefits, and manage their
careers. In addition, employees can view and manage all processes
in which they are involved. A team calendar showing team members
absences and a new birthday-and-anniversary application facilitate
team collaboration. The scope of the self-services depends on the
business processes activated in the SAP ERP Human Capital
Management solution. Improve operational efficiency by automating
and streamlining processes and enabling managers and employees to
collaborate Improve employee productivity by enabling employees to
manage their own information and processes, such as changing
personal information and submitting leave requests Improve employee
satisfaction by increasing self-sufficiency and reducing dependency
on the HR department HCM core services in employee self-service:
2014 SAP AG or an SAP affiliate company. All rights
reserved.46Customer In the system Personal information enables
employees to update their personal profile, including: Personal
data Address Bank information Family members and dependents
Communication Internal data Personal IDs (Asia only) Alternative
names (Asia only) My Processes - enables employees to review their
processes, including: Displaying an overview of all processes with
employee's involvement Displaying process details Withdrawing
(canceling) open processes My Team information enables employees to
View team calendar View birthdays and anniversaries of team Key
functionality HCM core services in employee self-service: Personal
profile 2014 SAP AG or an SAP affiliate company. All rights
reserved.47Customer Scope and benefits Time management
functionality in the employee self-service component extends the
processes for leave and time recording to the employees' desktops.
Employees benefit from intuitive Web transactions to record their
working time in a calendar, display time account balances, and time
account data. They can create leave requests and display their
leave overviews. Intuitive calendars are available for time entry,
public holidays, team member absences, or birthdays. Allow
employees to administer their own leave requests and time recording
with a self-explanatory, fully integrated Web application Time
management in employee self-service: 2014 SAP AG or an SAP
affiliate company. All rights reserved.48Customer In the system
Time management in employee self-service enables employees to: View
a public holiday calendar View a team calendar Create leave
requests Display a leave overview and cancel leave requests View
time account balances Record their working time in an interactive
calendar view Key functionality Time management in employee
self-service: Recording working time with calendar UI 2014 SAP AG
or an SAP affiliate company. All rights reserved.49Customer Scope
and benefits Employees can use the open enrollment service to
enroll themselves and their dependents in benefits plans. In
addition, they can use the open enrollment print service to print
out their current enrollments and details about plans for which
they are eligible. Employees can change their enrollment plan
details in the printout and submit the new details to their
employer. Allow employees to administer their benefit plans and
view salary and total compensation statements in a
self-explanatory, fully-integrated Web applicationPayments and
benefits in employee self-service: 2014 SAP AG or an SAP affiliate
company. All rights reserved.50Customer In the system Pay and
benefits - enables employees to: Display their salary statements
and view total compensation statement Enroll for benefits and print
benefit election form for open enrollment Maintain personal
profile, including benefits information and dependents and
beneficiaries data View benefit plans participation Key
functionality Payments and benefits in employee self-service: Total
compensation statement 2014 SAP AG or an SAP affiliate company. All
rights reserved.51Customer Scope and benefits In the area of travel
and expenses within the employee self-service component, employees
can maintain their travel profile and submit travel requests,
including the specification of required travel services and
requests for trip advances. They can create travel plans and book
travel services as well as enter travel expense reports and submit
them for reimbursement. Allow employees to manage their business
trips and create expense reports based on the configured
functionality in SAP ERP HCM Travel Management Travel management in
employee self-service: 2014 SAP AG or an SAP affiliate company. All
rights reserved.52Customer In the system Travel and expenses -
enables employees to plan their travel, including: Accessing the
traveler work center Creating travel requests Creating travel plans
Creating expense reports Using an express expense sheet Opening a
travel profile Unlocking a personnel number Deleting travel
requests Canceling travel plans Key functionality Travel management
in employee self-service: Traveler Work Center 2014 SAP AG or an
SAP affiliate company. All rights reserved.53Customer Scope and
benefits Career and development functionality enables employees to:
Search for new job opportunities and apply for a suitable job Carry
out a self-assessment of their own performance within a predefined
performance period Maintain their own talent profile, empowering
employees to develop their career Empower employees to manage their
career and development through self-service functionality Career
and development in employee self-service: 2014 SAP AG or an SAP
affiliate company. All rights reserved.54Customer In the system
Career and development - enables employees to use certain services
from recruiting, talent management, and performance management,
including: Viewing and maintaining appraisal documents Maintaining
a talent profile Accessing a Career Cockpit" Performing a job
search Maintaining a candidate profile Applying for a job (using a
reference code) Maintaining personal settings Key functionality
Career and development in employee self-service: Career and
development self-services 2014 SAP AG or an SAP affiliate company.
All rights reserved.55Customer Scope and benefits The manager
self-service component provides Web-based access to HR services for
managers, resulting in streamlined and automated HR processes.
Managers can access relevant employee information and the
applications needed to execute processes and make decisions about,
for example, compensation planning. Organizational management
services enable managers to display organization and position
profiles for the levels of the organization structure within their
areas of responsibility as well as maintain position details.
Managers also have the possibility to maintain substitutes and
substitution rules. These substitutions apply for workflow tasks as
well as for non-workflow-based tasks and applications. The scope of
the self-services depends on the business processes activated in
the SAP ERP Human Capital Management solution. Improve operational
efficiency by automating and streamlining processes and enabling
managers and employees to collaborate Improve manager productivity
by enabling managers to manage processes for their team members,
such as compensation and staffing activities, and perform
organization-related tasks and processes with complete access to
organizational data residing in the SAP ERP HCM solution Improve
manager satisfaction by increasing self-sufficiency and reducing
dependency on the HR department HCM core services and approvals in
manager self-service: 2014 SAP AG or an SAP affiliate company. All
rights reserved.56Customer In the system Enables managers to: View
their organizational units View and maintain position details View
team details View employee data Maintain an employee's profile on
the employee's behalf Compare up to 5 employees or organizational
objects Display team calendar e.g. for employees' birthdays and
anniversaries View team attendance View time recording status of
employees Perform a competency matchup between an employee's
qualifications and a given position Define substitution rules and
substitutes View a deadline monitor to keep track of processes Key
functionality HCM core services and approvals in manager
self-service: Managers home page 2014 SAP AG or an SAP affiliate
company. All rights reserved.57Customer In the system Define
mandatory courses for specific employees, positions or
organizational units Enroll employees on courses Process work
items, for example, recruitment requisition requests Maintain an
employee list for travel processing Approve travel requests and
travel plans Approve travel expense reports and express travel
expense sheets Approve leave requests Approve time sheets This
service is mandatory for using manager self-service without lanes
(in WebDynpro ABAP). Key functionality HCM core services and
approvals in manager self-service: Work Overview 2014 SAP AG or an
SAP affiliate company. All rights reserved.58Customer Scope and
benefits Performance management functionality in the manager
self-service component supports managers in viewing and managing
predefined and flexible performance management documents, team
goals, qualification profiles, and additional appraisal documents.
Managers can use self-service functionality to start and complete
the performance management processes of their employees including
complete access to compensation management functionality residing
in the SAP ERP HCM solution. Performance management in manager
self-service: 2014 SAP AG or an SAP affiliate company. All rights
reserved.59Customer In the system Performance management supports
managers in: Maintaining and cascading team goals Assigning
performance goals to employees Releasing appraisal documents
Assessing team goals and employee performance Key functionality
Performance management in manager self-service: Maintaining team
goals 2014 SAP AG or an SAP affiliate company. All rights
reserved.60Customer Scope and benefits Compensation management
functionality supports managers in certain key steps in
compensation management, including compensation planning,
compensation approval, providing a planning overview, compensation
information and compensation comparison. Managers can use
self-service functionality to plan and finalize compensation
management processes and activities, including complete access to
compensation management functionality residing in the SAP ERP HCM
application. Compensation management in manager self-service: 2014
SAP AG or an SAP affiliate company. All rights reserved.61Customer
In the system Compensation management supports managers in certain
compensation management processes, including: Viewing compensation
profiles of employees Comparing short profiles of employees
Performing compensation planning for employees Viewing a
compensation planning overview for line managers Processing
compensation planning Key functionality Compensation management in
manager self-service: Compensation planning 2014 SAP AG or an SAP
affiliate company. All rights reserved.62Customer Scope and
benefits E-recruiting functionality supports managers in
recruitment activities, including services for requisition
monitoring, questionnaires for candidate assessment, data overview
of published job postings, overview of requisition requests or
creating a requisition request. The manager creates recruitment
requisition requests and monitors the recruiting process that he or
she has initiated. Managers can use self-service functionality to
start the requisition request for job vacancies with complete
access to e-recruiting functionality in the SAP ERP HCM solution.
They stay involved in all manager-relevant steps during the
recruitment process. E-recruiting in manager self-service: 2014 SAP
AG or an SAP affiliate company. All rights reserved.63Customer In
the system E-recruiting supports managers in recruitment
activities, including Creating a recruitment requisition request
Viewing their recruitment requisition requests Viewing published
job postings Viewing the status of candidates assigned to their
recruitment requisition Assessing candidates and providing feedback
Providing final feedback Key functionality E-recruiting in manager
self-service: Creating a recruitment requisition 2014 SAP AG or an
SAP affiliate company. All rights reserved.64Customer Scope and
benefits The talent management business functionality supports
managers with self-services for certain key steps in talent
management, including talent assessment, talent information, and
talent profile. Managers can use self-service functionality to
perform talent management related tasks and processes with complete
access to talent management functionality and data residing in the
SAP ERP HCM solution. Talent management in manager self-service:
2014 SAP AG or an SAP affiliate company. All rights
reserved.65Customer In the system Talent management supports
managers in talent management activities, including: Viewing a
competency matchup Performing the talent assessment of an employee
Maintaining the development plan of an employee Viewing an employee
talent profile Comparing the talent profiles of employees
Maintaining an employee talent profile on behalf of employee Key
functionality Talent management in manager self-service: Talent
management 2014 SAP AG or an SAP affiliate company. All rights
reserved.66Customer Scope and benefits The forms using WebDynpro
for the ABAP programming language can be used to execute processes
relating to personnel administration and organization management.
They are integrated with the back-end system and update HR master
data, depending on the process workflow. The standard sample forms
are delivered with this package for the manager role. As an
alternative to the forms using WebDynpro for ABAP, you can use SAP
Interactive Forms by Adobe. Provide user-friendly forms to managers
to start and manage organizational and employee related processes
HCM processes and forms in manager self-service: 2014 SAP AG or an
SAP affiliate company. All rights reserved.67Customer In the system
HCM processes and forms supports managers in administrative
services, including: Maintain and approve work items Start process
for employees Search for processes of employee Review employee
forms in process Start process for my organizational units or
positions (WebDynpro ABAP forms only) Review processes for my
organizational units or positions Search for processes for my
organizational units or positions Key functionality HCM processes
and forms in manager self-service: Starting a process for an
employee 2014 SAP AG or an SAP affiliate company. All rights
reserved.68Customer Scope and benefits The reporting service
provides managers with a launchpad to access standard real-time
reports in SAP software, such as employee data and time management,
without the requirement of setting up dedicated reporting
applications. Provide managers with instant access to real-time
data for their relevant areas Reports in manager self-service: 2014
SAP AG or an SAP affiliate company. All rights reserved.69Customer
In the system Reports Provides managers with a launchpad to access
standard SAP reports for: Employee data for example, age and
gender, birthdays, entries and terminations Time management for
example, absences quotas, attendance check, attendances and
absences Education and training for example, attendance booking,
budget comparison, bookings with history Key functionality Reports
in manager self-service: Launch pad for standard reports 2014 SAP
AG or an SAP affiliate company. All rights reserved.70Customer
Scope and benefits Managers have direct access to real-time
reports, such as personal data, organizational data, position
overview, attendance and absence quota overview, or overtime
overview. Provide managers with instant access to real-time data
for the relevant areas Reports based on ODP in manager
self-service: 2014 SAP AG or an SAP affiliate company. All rights
reserved.71Customer In the system Reports based on operational data
provisioning (ODP) - Provides managers with a launchpad to access
employee list reports for example: Personal data Organizational
data Duration of organizational assignments in company Position
overview Attendance and absence quota overview Overtime overview
Key functionality Reports based on ODP in manager self-service:
Launchpad for ODP reports 2014 SAP AG or an SAP affiliate company.
All rights reserved.72Customer Scope and benefits Integration to
SuccessFactors enables you to integrate specific Web links/URLs in
the SAP NetWeaver Portal component if you operate employee and
manager services in a hybrid model. In this case, you can provide
employees and managers with access to the SAP ERP Human Capital
Management solution as well as SuccessFactors cloud-based services.
If, for example, you are using compensation management software by
SuccessFactors instead of on-premisebased compensation management
software, your managers need to access the cloud-based solution
from within their manager self-services without being required to
log in twice. This integration is delivered through a
single-sign-on process that is provided by the SAP NetWeaver
technology platform. This scope item provides a reference to the
published cookbook. The integration is only supported with
self-services running in SAP NetWeaver Portal. Reference material
for setting up hybrid employee and manager self-service scenarios
to provide complete access to HR functionality independent of where
the application resides Integration to SuccessFactors: 2014 SAP AG
or an SAP affiliate company. All rights reserved.73Customer In the
system The process flows covered depend on which SuccessFactors
applications are being used. The integration included here does not
provide process integration but refers to an explanation of how you
can link SuccessFactors pages into employee and manager
self-service based on single-sign-on and SAML. Key functionality
Integration to SuccessFactors: UI links to SuccessFactors Package
Deployment 2014 SAP AG or an SAP affiliate company. All rights
reserved.75Customer Whats included Service scope rapid deployment
of SAP Employee and Manager Self-Service V4.607 Go live in as
little as 10-12 weeks Accelerators support each deployment
activity. With the rapid deployment of SAP Employee and Manager
Self-Service, customers can provide their employees and managers
access to applications and services in a tailored consumer-grade
interface, quickly. The service enables companies to benefit from
stream-lined HR processes in just a matter of weeks. 2014 SAP AG or
an SAP affiliate company. All rights reserved.76Customer What does
SAP deliver?What do you have to do? Provide the IT infrastructure
(servers) Install the SAP applications Provide a project manager,
business subject matter experts and technical IT resources Migrate
the solution to the quality assurance and productive landscapes
Prepare, cleanse and migrate appropriate master and transactional
data Conduct the user acceptance testing Conduct end-user training
and change management Provide post-go-live support Service Scope
Key deliverables The delivery is separated into different parts and
will be delivered with a combination of on-site and remote services
Initial scoping workshop to confirm predefined requirements
Provision of project documents: work breakdown structure, scope
document, configuration documentation Activation and unit test of
pre-configured content Support during testing phases Knowledge
transfer Go-live support 2014 SAP AG or an SAP affiliate company.
All rights reserved.77Customer Integration points in scope
Integration Point From Product/ Solution To Product/ Solution Type
Description Short description of Integration Point From SAP product
that integrates To SAP product that integrates Technical nature of
integration e.g. ALE Longer description of scope of integration
perhaps covering business objects or data Employee master data
ERPERPApplication integration Communication infotype required for
the self-services to be assigned Organizational structure
ERPERPApplication integration Reporting lines used for manager
self-services Further implementation requirements: The SAP ERP
Human Capital Management components that are accessed through
self-services must be implemented as a prerequisite in order to
apply the scope of the rapid-deployment solution. 2014 SAP AG or an
SAP affiliate company. All rights reserved.78Customer Service scope
options for ESS/MSS with lanesModule CostsScope
OptionsRequiredScope Items / Functionality delivered Foundation
UI5-1Mandatory for ESS/MSS with lanes (SAPUI5) FE0 Core Services
for Employee Lanes FE3 Core and Approvals Services for Manager
Lanes Option UI5-2Optional for ESS/MSS with lanes (SAPUI5) FE1 Time
Management Services for Employee Lanes Option UI5-3Optional for
ESS/MSS with lanes (SAPUI5) FE2 Payments and Benefits Services for
Employee Lanes Option UI5-4Optional for ESS/MSS with lanes (SAPUI5)
FE4 Travel Management Services for Employee Lanes Option
UI5-5Optional for ESS/MSS with lanes (SAPUI5) FE5 Career and
Development Services for Employee Lanes Option UI5-6Optional for
ESS/MSS with lanes (SAPUI5) FE6 Learning Services for Employee
Lanes Option UI5-7Optional for ESS/MSS with lanes (SAPUI5) FG0 Work
Feed Content for Employee Lanes Option UI5-9Optional for ESS/MSS
with lanes (SAPUI5) FE7 Career and Development Services for Manager
Lanes Option UI5-10Optional for ESS/MSS with lanes (SAPUI5) FE8 HCM
Processes and Forms Services for Manager Lanes Option
UI5-11Optional for ESS/MSS with lanes (SAPUI5) FE9 Reporting
Services for Manager Lanes Option UI5-12Optional for ESS/MSS with
lanes (SAPUI5) FI0 KPI Services for Manager Lanes Option
UI5-13Optional for ESS/MSS with lanes (SAPUI5) FG9 Work Feed
Content for Manager Lanes Option SPOptional for SAP SharePoint
Portal Microsoft SharePoint Add-on A service scope option is a
combination of scope that can be removed to reduce the service
price of the rapid-deployment solution. 2014 SAP AG or an SAP
affiliate company. All rights reserved.79Customer Service scope
options for ESS/MSS without lanesModule CostsScope
OptionsRequiredScope Items / Functionality delivered Foundation
WDA-1Mandatory for ESS/MSS without lanes (WebDynpro ABAP) F23 Core
Services in Employee Self-Service F43 Core Services and Approval in
Manager Self-Service Option WDA-2Optional for ESS/MSS without lanes
(WebDynpro ABAP) F40 Time Management in Employee Self-Service
Option WDA-3Optional for ESS/MSS without lanes (WebDynpro ABAP) F25
Payments and Benefits in Employee Self-Service Option WDA-4Optional
for ESS/MSS without lanes (WebDynpro ABAP) F26 Travel Management in
Employee Self-Service Option WDA-5Optional for ESS/MSS without
lanes (WebDynpro ABAP) F27 Career and Development in Employee
Self-Service Option WDA-7Optional for ESS/MSS without lanes
(WebDynpro ABAP) F29 Performance Management in Manager Self-Service
Option WDA-8Optional for ESS/MSS without lanes (WebDynpro ABAP) F30
Compensation Management in Manager Self-Service Option
WDA-9Optional for ESS/MSS without lanes (WebDynpro ABAP) F31
E-Recruiting in Manager Self-Service Option WDA-10Optional for
ESS/MSS without lanes (WebDynpro ABAP) F32 Talent Management in
Manager Self-Service Option WDA-11Optional for ESS/MSS without
lanes (WebDynpro ABAP) F42 HCM Processes and Forms in Manager
Self-Service Option WDA-12Optional for ESS/MSS without lanes
(WebDynpro ABAP) F37 Reports in Manager Self-Service Option
WDA-13Optional for ESS/MSS without lanes (WebDynpro ABAP) F44
Reports based on ODP in Manager Self-Service Option SPOptional for
SAP SharePoint Portal Microsoft SharePoint Add-on A service scope
option is a combination of scope that can be removed to reduce the
service price of the rapid-deployment solution. Software Products
and System Landscape 2014 SAP AG or an SAP affiliate company. All
rights reserved.81Customer Which software is used? SAP Solution
Manager 7.0 Enhancement Package 1 or SAP Solution Manager 7.1 SAP
Enhancement Package 7 for SAP ERP 6.0 HR renewal 2.0 SAP NetWeaver
7.40: Gateway / Web Dispatcher Adobe Flash Player 9 or higher Adobe
Reader 9 or higher For use of SAP NetWeaver Portal:SAP NetWeaver
7.4 Enterprise Portal For use of SAP NetWeaver Business Client: SAP
NetWeaver Business Client 4.0 for Desktop For use of Microsoft
SharePoint: Microsoft SharePoint, version 2013 For more detailed
information, please refer to the software requirements document.
2014 SAP AG or an SAP affiliate company. All rights
reserved.82Customer System landscape graphic Microsoft SharePoint
Portal Employee/Manager SAP NetWeaver Business Client Microsoft
SharePoint Portal SAP NetWeaver Business Client Microsoft
SharePoint Portal SAP NetWeaver Business Client SAP ERP Human
Capital Management 6.0 with Enhancement package 7 and HR Renewal
2.0 Development Environment SAP ERP Human Capital Management 6.0
with Enhancement package 7 and HR Renewal 2.0 Test Environment SAP
ERP Human Capital Management 6.0 with Enhancement package 7 and HR
Renewal 2.0 Production Environment SAP Solution Manager SAP
NetWeaver PortalSAP NetWeaver PortalSAP NetWeaver Portal 2014 SAP
AG or an SAP affiliate company. All rights reserved.83Customer
System landscape graphic SAP NWBC Role Employee/Manager Microsoft
SharePoint Portal SAP NetWeaver Portal Launchpad Configuration SAP
NetWeaver Gateway 2.0 SAP Web Dispatcher EA-HR 608SAP HR 608 SAP
NetWeaver 740 Trusted RFC Connection HTTPS HTTPS SAP ENHANCEMENT
PACKAGE 7 for SAP ERP 6.0 SAP NetWeaverBusiness Client WDA/UI5
Applications and Configuration layer HCM Data/Business scenarios
Frontend Backend Upload PFCG Role To Portal Relevant for
self-services without lanes only (Web Dynpro ABAP) 2014 SAP AG or
an SAP affiliate company. All rights reserved. Thank You! Contact
information: F name MI. L name Title Address Phone number 2014 SAP
AG or an SAP affiliate company. All rights reserved. SAP
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