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3 things SOCIAL MEDIA CAN DO FOR YOU – Pt2 With support from
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RDA Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Apr 12, 2017

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Page 1: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

3 things SOCIAL

MEDIA CAN DO

FOR YOU – Pt2

With support from

Page 2: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

TONIGHT

Creating Content to:

Communicate

Connect

Engage

Page 3: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Source: steve-dale.net

The Evolution of Marketing

and Social Media

Page 4: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

TRADITIONAL MARKETING

HOW:

Television, Paper Advertising, Radio

OUTCOME: Brand awareness, create desire

EFFECTIVENESS: Scattergun approach, improvement with targeted magazines

Page 5: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

SOCIAL MEDIA MARKETING

HOW:

Online – Web, Social Media, Video

OUTCOME:

- Provides (Personal) communication- (Personal) Interaction- Provide information (reduce sales

barrier, shorten sales cycle)

EFFECTIVENESS:

Target marketing, creation of dialogue –company voice, instant access to information

Page 6: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

CONTENT MARKETING

HOW:

Online – Web, Social Media, Video

OUTCOME:

- Provides value- Builds a community- Telling a story

EFFECTIVENESS:

Sales through story telling, emotional connection

Page 7: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

The Next Big Thing?

MOMENT MARKETING

HOW:

Utilises data and technology to deliver advertising and marketing > mobile, online, social media

EFFECTIVENESS:

Delivering needs and wants by understanding and accessing data- Location, Time, Environment- Behaviour

Page 8: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916
Page 10: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Creating Content

Page 11: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Focus On The WHY People Buy From YOU!

Inspired by: http://johngreathouse.com/spilling-the-beans

Page 12: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Understand Your Purpose

Understand Your Customers/Audience

Create Your Goals/Outcomes

Measure Your Results

Page 13: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

What is Content?• Articles

• Books/eBooks

• Brochures/manuals

• Case Studies

• Information Guides

• Microsites/Web Pages

• Online Courses

• Podcasts/Video/Live Streaming

• Presentations

• Product Data Sheets

• Reference Guides

• Resource Libraries

• RSS/XML Feeds

• Videos

• Visual Content

• Webinars/Webcasts

• White Papers

• Workbooks

• Status Updates

• Comments

• Events/Marketing

Rule: Content should to be able to communicate, add value & engage with your customers

Page 14: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

The Tools of Facebook

Page 15: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

The Tactics

Source: https://blog.bufferapp.com/facebook-data-study-insights

Page 16: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

The Tactics

Source: https://blog.bufferapp.com/facebook-data-study-insights

Page 17: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

The Tactics

Source: http://www.salesforce.com/uk/socialsuccess/social-media-marketing/facebook-b2b-case-study.jsp

Page 18: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

The first 18 characters of

each of your Facebook posts

serve as the meta title and the

meta description in SERPs.

The Tactics

18F I R S T

C H A R A C T E R S

Page 19: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

The Tactics – VDIEO is the NEW King

Source: http://www.socialmediatoday.com/marketing/top-5-facebook-video-statistics-2016-infographic

Page 20: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Example – Written

On any given night in Australia 1 in 200 people are homeless

Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics

Page 21: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Example – Visual Content 1

Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statistics

Page 22: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Example – Visual Content 2

Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statisticsImage Source: http://www.humanrights.gov.au

Page 23: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Example – Visual Content 3

Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statisticsImage Source: http://www.homelessfriend.org

Page 24: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Example – Visual Content Analysis

Source: http://www.homelessnessaustralia.org.au/index.php/about-homelessness/homeless-statisticsImage Source: http://www.homelessfriend.org

Strong Emotive Image Easy To Read Static Highlight Text

Company Logo

Missing: Call To Action (CTA)

Page 25: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Start your engines◦Gmail Alerts◦All Top◦BuzzSumo◦Quora◦Online Forums◦ Industry Magazine Articles◦Competitors◦Your Fans/Followers◦ http://www.portent.com/tools/title-maker

Page 26: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Tool Kit

Portent’s Content Idea Generator

The Making of Stuff – Canva

Newsletter – MailChimp

Infographic – Piktochart

Images editing tool - PicMonkey

Page 27: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Tool Kit

Images - check for copyright

Buffer’ 53+ Free Image Sources - cool list

Death To The Stock Photo – stock photos

Unsplash – stock photo

Page 28: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Advanced Tools◦Facebook Apps – Quizzes, Polls, Photo Competitions◦ WooBox

◦ Heyo

◦EBook Recreation◦ SimpleBooklet

◦Custom Audience Ads◦ Facebook Pixel

◦ List◦ Social Media Today’s Brilliant List

◦ Boostlikes

Page 29: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916
Page 30: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Digital Strategy Weekly ThemeMonday

•Behind the Scenes

•About Your Business

•Inspiration

•Project

Tuesday

•Product/Services

•Description

•Uses

•Infomercial

Wednesday

•How to Use

•Tutorial

•Best Uses

•Tips and Tricks

Thursday

•Knowledge/Experience

•Related use

•Common issues

Friday

•Industry

•News

•Updates

•Interesting

Purpose

•Create a better connection and relationship with the customer

Purpose

•Product/Service Awareness

Purpose

•Better customer experience

•Useable content

Purpose

•Awareness

•Exposure

Purpose

•Create content for customers to return

•Exposure

Outcome

•Increase customer loyalty

•Awareness

Outcome

•Request for service

•Sign-up

•Traffic Driver

Outcome

•Reduce product return

•Reduce time allocated for customer support

Outcome

•Awareness to individual

•Awareness to customer

Outcome

•Fresh content supports SEO

•Awareness of industry

•Gratitude

Page 31: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

30 Day ChallengeMonday Tuesday Wednesday Thursday Friday Saturday Sunday

Take a picture of your organisation

Interview a customer

Share Content Share some inspiration

Share an event

Ask a question Post a special Share an image Promote your community

Post a Friday Fun One

Promote your other social media channels

Interview a sponsor

Detail of your program

Source: http://www.salesforce.com/uk/socialsuccess/social-media-marketing/facebook-b2b-case-study.jsp

Page 32: RDA  Illawarra Port Kembla Chamber of Commerce: Part 2 What Can Social Media Do for You150916

Would Love To Hear From You: Leigh Jewiss – RDA Illawarra

Ph: 4227 4500

Eml: [email protected]@leighjewiss @rdaillawarraau.linkedin.com/in/leighjewiss/