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RAY WHITE- Case Study - JAYTHOMcontent.jaythom.com.au/.../Case-Studies/Customer/Ray-White.pdf · RAY WHITE- Case Study REAL ESTATE INDUSTRY HOSTED MICROSOFT DYNAMICS CRM ... • Hosted

Apr 29, 2018

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Page 1: RAY WHITE- Case Study - JAYTHOMcontent.jaythom.com.au/.../Case-Studies/Customer/Ray-White.pdf · RAY WHITE- Case Study REAL ESTATE INDUSTRY HOSTED MICROSOFT DYNAMICS CRM ... • Hosted

http://www.raywhite.com/http://www.raywhite.com/http://www.raywhite.com/http://www.raywhite.com/http://www.raywhite.com/http://www.raywhite.com/http://www.raywhite.com/http://www.raywhite.com/http://www.raywhite.com/http://www.raywhite.com/

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Company Description

Situation

Solution

Benefits

RAY WHITE- Case StudyREAL ESTATE INDUSTRY

HOSTED MICROSOFT DYNAMICS CRM

“There are many tasks to be completed when recruiting and opening a new franchise office,

from managing appointments to keeping track of office fit outs. The

Microsoft CRM helps us manage this process to ensure a seamless, professional introduction to the organisation. With JayThom, we where able to get started quickly

with their hosted MSCRM, providing the features required to

run the operation from day one, then growing with us as required. When we were ready to move the solution on-premise the change

over was seamless and successfully completed within the

allocated time.

Kevin FlemingInformation &

Communications Technology Manager

Ray White QLD

Established in 1902, Ray White has evolved into Australasia's most successful real estate business, now approaching 1,000 individual offices in Australia, New Zealand and South East Asia. Selling over $25 billion worth of property in recent years

• Rapid business growth required Ray White set up more offices for franchisees/investors• Requirement to be up and running with MSCRM within very short timeframe - impossible to achieve internally• Corporate employees used Microsoft Dynamics CRM to manage the Franchise Setup process • Looking for partner to assist with customisation and implementation of Microsoft Dynamics CRM to their needs

• JayThom was selected for the implementation after discussions with Microsoft and other Microsoft CRM Partners• Hosted Microsoft Dynamics CRM with the ability to quickly and seamlessly move on-premise

• Franchisees know exactly what they need to set up offices• Corporate Sales team receives timely alerts to carry out specific tasks in Franchise setup process• Painless and quick change-over from hosted to on-premise

www.jaythom.com.au1300 885 279 [email protected]