ServiceNow is a comprehensive Service Management platform. As with any IT project, there can be many implementation challenges. How you address these will determine how quickly you start getting value from your investment in ServiceNow. TeamUltra are the UK’s leading ServiceNow partner. We have been an Authorised Solutions Partner since 2006. We have completed more ServiceNow projects than any other company, 350+ at last count and clients include BSkyB, Nomura, Deloitte, and William Hill. Our unique focus on ServiceNow means that we also have more certified ServiceNow consultants, with over Rapid ServiceNow Deployment: Getting it Right First Time 8 Reasons to Choose TeamUltra as Your ServiceNow Partner GETTING YOU STARTED KEEPING YOU GOING TAKING YOU FURTHER 150 man years of experience. We are committed to keeping our expertise and knowledge up to date and can guarantee a successful transition to ServiceNow. If you want to get it right first time and need a ServiceNow partner, here are 8 reasons why you should look no further than TeamUltra: We can deliver out of the box functionality for the seven most common core ServiceNow applications: Incident, Problem, Change, Request, Configuration, Employee Self Service and Call Management. We have built all of our services on ITIL best practices. We follow a battle tested Process Model that guides the development. Our IT Service Management experts conduct an impartial assessment of your current help desk system and processes. As a Certified Training Partner we offer a full range of training courses. TeamUltra also have a unique partnership with ServiceNow offering ITIL foundation training. We provide a range of training services from Needs Analysis, Classroom and Virtual to Remote, eLearning using Captivate and in-house Learning Management Systems. Benefits • Proven methodologies ensure faster implementation • More rapid Return on Investment • Solid foundation for future ServiceNow developments Benefits • Facilitates rapid sign off on all processes • Follows industry best practices • Intranet based for knowledge transfer Benefits • Objective report • Clearly identified benefits of switching to ServiceNow Benefits • Experienced professional trainers • Seamless knowledge transfer to ServiceNow users and administrators • Bespoke training to suit individual needs • Integration with any corporate eLearning systems 1 Rapid Start 2 Dynamic Process Development 4 Impartial Assessment 3 Superior Training