Top Banner
ServiceNow is a comprehensive Service Management platform. As with any IT project, there can be many implementation challenges. How you address these will determine how quickly you start getting value from your investment in ServiceNow. TeamUltra are the UK’s leading ServiceNow partner. We have been an Authorised Solutions Partner since 2006. We have completed more ServiceNow projects than any other company, 350+ at last count and clients include BSkyB, Nomura, Deloitte, and William Hill. Our unique focus on ServiceNow means that we also have more certified ServiceNow consultants, with over Rapid ServiceNow Deployment: Getting it Right First Time 8 Reasons to Choose TeamUltra as Your ServiceNow Partner GETTING YOU STARTED KEEPING YOU GOING TAKING YOU FURTHER 150 man years of experience. We are committed to keeping our expertise and knowledge up to date and can guarantee a successful transition to ServiceNow. If you want to get it right first time and need a ServiceNow partner, here are 8 reasons why you should look no further than TeamUltra: We can deliver out of the box functionality for the seven most common core ServiceNow applications: Incident, Problem, Change, Request, Configuration, Employee Self Service and Call Management. We have built all of our services on ITIL best practices. We follow a battle tested Process Model that guides the development. Our IT Service Management experts conduct an impartial assessment of your current help desk system and processes. As a Certified Training Partner we offer a full range of training courses. TeamUltra also have a unique partnership with ServiceNow offering ITIL foundation training. We provide a range of training services from Needs Analysis, Classroom and Virtual to Remote, eLearning using Captivate and in-house Learning Management Systems. Benefits Proven methodologies ensure faster implementation More rapid Return on Investment Solid foundation for future ServiceNow developments Benefits Facilitates rapid sign off on all processes Follows industry best practices Intranet based for knowledge transfer Benefits Objective report Clearly identified benefits of switching to ServiceNow Benefits Experienced professional trainers Seamless knowledge transfer to ServiceNow users and administrators Bespoke training to suit individual needs Integration with any corporate eLearning systems 1 Rapid Start 2 Dynamic Process Development 4 Impartial Assessment 3 Superior Training
2

Rapid ServiceNow Deployment: Getting it Right First Time

Dec 28, 2021

Download

Documents

dariahiddleston
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Rapid ServiceNow Deployment: Getting it Right First Time

ServiceNow is a comprehensive Service Management platform. As with any IT project, there can be many implementation challenges. How you address these will determine how quickly you start getting value from your investment in ServiceNow.

TeamUltra are the UK’s leading ServiceNow partner. We

have been an Authorised Solutions Partner since 2006.

We have completed more ServiceNow projects than any

other company, 350+ at last count and clients include

BSkyB, Nomura, Deloitte, and William Hill.

Our unique focus on ServiceNow means that we also

have more certified ServiceNow consultants, with over

Rapid ServiceNow Deployment: Getting it Right First Time

8 Reasons to Choose TeamUltra as Your ServiceNow Partner

GETTING YOU STARTED KEEPING YOU GOING TAKING YOU FURTHER

150 man years of experience. We are committed to

keeping our expertise and knowledge up to date and can

guarantee a successful transition to ServiceNow.

If you want to get it right first time and need a ServiceNow

partner, here are 8 reasons why you should look no further

than TeamUltra:

We can deliver out of the box functionality for

the seven most common core ServiceNow applications:

Incident, Problem, Change, Request, Configuration,

Employee Self Service and Call Management.

We have built all of our services on ITIL best

practices. We follow a battle tested Process Model that

guides the development.

Our IT Service Management experts conduct an

impartial assessment of your current help desk system and

processes.

As a Certified Training Partner we offer a full

range of training courses. TeamUltra also have a unique

partnership with ServiceNow offering ITIL foundation

training. We provide a range of training services from

Needs Analysis, Classroom and Virtual to Remote,

eLearning using Captivate and in-house Learning

Management Systems.

Benefits

• Proven methodologies ensure faster implementation

• More rapid Return on Investment

• Solid foundation for future ServiceNow developments

Benefits

• Facilitates rapid sign off on all processes

• Follows industry best practices

• Intranet based for knowledge transfer

Benefits

• Objective report

• Clearly identified benefits of switching to ServiceNow

Benefits

• Experienced professional trainers

• Seamless knowledge transfer to ServiceNow users and

administrators

• Bespoke training to suit individual needs

• Integration with any corporate eLearning systems

1 Rapid Start

2 Dynamic Process Development

4 Impartial Assessment

3 Superior Training

Page 2: Rapid ServiceNow Deployment: Getting it Right First Time

[email protected] www.teamultra.net +44 (0)1628 638001

TeamUltra are the UK’s leading ServiceNow Partner with over 300 implementations. For more information about TeamUltra’s range of ServiceNow services, Custom Apps and value added solutions such as Remote Support, Mobility, Event Management, Analytics & Reporting, please contact us:

What can TeamUltra do for you?

We offer a range of licencing packages to suit the

needs of the smallest and largest organisation.

Our consultancy services deliver guaranteed

results in the shortest time. This applies to organisations

new to ServiceNow, those looking to optimise an existing

deployment or extending the reach of ServiceNow.

All implementations follow a tried and tested

methodology: Project Scoping, Definition and Planning,

and a detailed implementation plan give you a strong

foundation for success.

Integrating a Service Management solution into

your infrastructure requires careful planning, particularly

where it interfaces with solutions such as remote support,

mobility or analytics. We have also delivered the largest

global deployment of ServiceNow.

Benefits

• Licence packages tailored to your individual

requirements

• Commercially flexible terms

Benefits

• Commercially cost effective packages tailored to

your needs

• Guaranteed deliverables

• Of particular value to new users

Benefits

• Proven formula for ServiceNow implementations

• Clear steps designed to meet your management

objectives

• Delivers the required functionality

Benefits

• Global implementation capabilities

• Experience of integrating ServiceNow into corporate

IT environment

• Supports multi-vendor service delivery models

such as SIAM

5 Flexible Licencing

6 Consultancy Services

7 IImplementation Services

8 IArchitecting Solutions

“ I recommend TeamUltra to companies that need professional

and reliable ServiceNow expertise. The help and advice from their

consultants has been invaluable in helping Warwick to improve how

we automate, manage and control IT processes.”University of Warwick