Ramon estopina mba group introduction v4

The BT OneIT MBALeadership DevelopmentProgramme

Why the BT One IT MBA Leadership Development Programme?

BT’s current challenges:

• drive a major and radical transformation effort

• create a prominent new player in the IT market

• bring business and customer focus to a technology-focused former monopoly

Organisational Structure

Operational programmes

and functions

Technology & Business Consulting:Currently 25 MBA’s

(from schools like INSEAD, LBS, HBS,IMD, Carnegie Mellon etc)

R. EstopinaStrategy &

Development

Al-Noor RamjiBT One IT CEO

Finance

CRMDina Matta

Director of Strategy

Ian BurnettPost Implementation

Review

Jerry TriggerE2E Customer

Experience

Mark MartinetStrategic Vendor

RelationshipsOI

CandidatesIntake

(Internal & External)

How does it work?

Induction followed mix of short (2 to 4 week) engagements and 90-day assignments

Q4 Q5

One IT Technology & Business Consulting Engagement Model

Ensure identification, acquisition, development and deployment of world class talent

Q2Q1 Q3 Q6

After 12-18 months, placement outside of group

Acquisition Development AdvancementPurposefulUtilization

Retention

Computer Science

31%

Telecom11%

Electronics20%

Non Engineering

12%

Industrial/Mechanical

26%

1. Education:

Field Example # of people

%1

Business Development Senior strategy Analyst, Partnership Manager, Business Strategy Manager Sun, Product Development IBM, Oracle

17 54%

Management Consulting Consultant for Deloitte, AT Kearney, Atos Origin; Senior Consultant for Oracle, Internal Consultant BNP Paribas

13 41%

Marketing & Sales Product and Service Catalogue; Key Account Manager Deutsche Telekom, Business Marketer

19 61%

Entrepreneurship and Start Up experience

Venture Capital, Turn-Around, Start-Up Portfolio Management

4 14%

… As well as strong Technical Experience* *

Well-rounded business experiences*…

* Based on analysis of CVs. (31 consultants) Feb 2006 – 6 of these have since exited the pool of consultants** % of people on the team based on an internal survey (31 consultants) Feb 2006 1 Numbers add to more than 100% because more than 1 experience per person

42% of the team have an ICT-related undergrad

Field Example # of people

%1

Consulting experience in IT IT Consulting (infrastructure) SchlumbergerSema, Process Mapping Lucent Technologies

17 54%

Software experience Software Designer / Developer / Tester / Integrator Sema Group, Arthur Andersen, Vodafone

16 52%

Technical experience in ICT Systems and Networks Engineer Andersen Consulting; DSP Development Motorola; Windows Programmer

12 39%

Technical experience in Telco Network Architect, Billing Systems for Orange, Mobile Interface Development Philips Telecom

19 61%

ICT Hardware Architect for UNIX servers, workstations; Nokia Security Platform

8 27%

Telco hardware Transmission and access networks; Product Expert for Intelligent optical networks

6 19%

Other experience Telco/ICT related

Product Management in Telco; Business development 19 61%

2. Experience:

MBA Msc OtherMaster's

- Undergraduate*

- Post Graduate*

100% the team holdan MBA degree

100%

50%

3%

A Team with Strong Academics & Technical Expertise…

… diverse Backgrounds and Origins…

Other Europe

5

Other UK8

LBS6

INSEAD14

US4

MBA Schools

• Other UK include Oxford, Cambridge, CASS

• Other Europe include IMD, HEC & ESADE

• US include HBS, Berkeley, Carnegie Mellon

Professional Experience

• Average Prof. Experience: 7.3 years

Regional Origin

Africa1

US & Latin

America2.5

Europe12.5

UK4

Other Asia

Pacific 5

India13

• Europe includes France (5.5), Italy (3), Bulgaria (2), Spain and Poland

• India includes 3 IIT graduates• Other Asia includes China (3)• US: 2.5 people

1

2

2

8

6

4

5

5

1

3

4

5

6

7

8

9

10

11

Number of People

Yea

rs o

f Pro

f. E

xper

ienc

e

Management/ IT Consulting Telecom/Mobile

Hardware

Internet

Others

ICT

Start-ups

• Packet Vision• ProfitLogic• Unipier• Brot Engineering• Sriven Multimedia• SoftNet LS

… and Experience in Multiple Fields

0

2

4

6

8

10

12

14

16

18

20

Al-Noor Ramji Dina Matta Chris Price Sinclair

Stockman

Phil Dance Scott Williams Heather Corby Clive Selley Maria Pardee Colin Windsor Himanshu Raja

Finished Work in Progress In Pipeline

Type of Work We Do

Internal Consulting• Identify and drive key strategic projects, providing analyses, briefings and

recommendations at the most senior levels

• Manage the business strategy, maintaining and communicating the strategy at the appropriate level to internal audiences

Engagements by ITC MemberEngagements with all ITC Members

Split of Projects (as of March ’06)

Projects We Have Done

• Analyzed IT procurement processes and asset management, proposed cost savings actions• Analyzed costs of 4 programmes to evaluate performances against agreed deliverables • Identified BT's performance on LLU, propose new KPI to be negotiated with Ofcom (conclusions

presented to One IT CEO)• Established BT's strategic roadmap for CRM applications• Created a financial model to forecast budget for OI (3,000 employees)• Analyzed root causes for E2E under-performance on LLU and recommended plan to meet

forecasted surge in order volumes• Developed a plan and business model to roll out £250m Web 2.0 (now called 'Serviceplex') platform

leveraging 21CN capabilities to deliver innovative ICT products and services • Developed a war room for the Openreach CIO office to support discussions and confidence building

with industry regarding the TSR technical E2E implementation• Mapped out the IT Security landscape across BT, benchmarked against companies of similar size

and complexity, and created a plan to align current strategy with improved practices• Evaluated the current engagement model with a vendor to determine total cost of ownership and

cost-benefit analysis of solution to BT• Offshoring initiative in China: Facilitated the interaction between BT and Application Development

Vendors in China• Developed a business case (cost-benefit analysis) for a operational risk management dashboard for

Executive Management• Built a benefits case to determine the commercial value of new products and capabilities• Proposed a reengineering plan for OI (processes and organization) to support delivery of cost-

effective and quality services to customers aligned with Industry best practices – ITIL, ISO, BS15k