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Setup Guide
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Whilst every attempt is made to ensure these manuals are accurate and current, Dedicated Micros reserve the
right to alter or modify the specication of the machine described herein without prejudice.
Contents
RAID .................................................................3
Introduction .......................................................5
Installing the RAID ............................................7
Recording to the RAID .....................................11
Operation ..........................................................13
Maintenance......................................................16
Appendix A - Event Messages ..........................18
Appendix B - Rack Mounting the RAID .............20
Appendix C - Unit Specication.........................23
Appendix D - Settings .......................................24
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RAIDSafety Instructions
Before starting, take a few minutes to read this manual. Read all of these instructions and save this
manual for later reference.
Protect the disk array system from extremely high or low temperatures. Maintain an ambient
temperature of 5C to 40C (40F to 104F) and an ambient non-condensing relative humidity of
10% to 85%.
Let the disk array system warm (or cool) to room temperature before using it.
Protect the disk array system from being bumped or dropped.
Do not place the disk array system on an unstable cart, stand, or table. It may fall, causing serious
damage to the product.
Keep the disk array system away from large magnetic elds, such as those generated by a high
voltage power cables and motors, etc.
Do not use the disk array system near water.
Keep the disk array system away from dust, sand, or dirt.
Gaps and openings in the cabinet and the back are provided for ventilation. Never block or cover
these openings, because the disk array system may overheat and become unreliable. Ensure the
disk array has 15 cm (6-inches) of space around the disk array system for proper ventilation
Dont place the disk array system on a bed, sofa, rug, or other similar surface.
Do not place the disk array system near or over a radiator or heat source.
Refer to the rating plate for the correct voltage and ensure that the appliance voltage corresponds to
the supply voltage.
The appliance must be earthed.
If an extension cord or a power center is used with the disk array system, make sure that the total
current consumption of all products plugged into the wall outlet does not exceed the ampere rating.
Do not place the disk array system where the cord will be stepped on.
Never push any kind of object into the disk array system through cabinet gaps and openings, since
they may touch dangerous voltage points and cause a risk of re or electric shock.
Unplug the power cord from the wall outlet before cleaning.
Keep the disk array system dry. Do not use liquid cleaners, aerosol cleaners, or a wet cloth. Use a
damp cloth for cleaning.
Except as specically explained in this User Manual, do not attempt to service the disk array system
by yourself. Opening or removing the covers may expose you to dangerous voltages.
Unplug this product from the wall outlet and refer servicing to qualied service personnel under the
following conditions.
If the disk array system has been exposed to water or any liquid.
If the disk array system has been dropped or the cabinet damaged.
Placement Notes
The disk array system LCD panel can be damaged by exposure to direct sunlight.
Only allow subdued or indirect sunlight to shine on the disk array system.
The disk array system should be used only in clean environments that are free
from airborne contaminants such as dust, dirt, and smoke. Excessive moisture oroil particles in the air can also hinder disk array system performance.
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To reduce the possibility of data errors caused by electromagnetic interference,
locate the disk array system at least ve feet away from electrical appliances and
equipment that generates magnetic elds.
Power Supply Safety Notes
To avoid electric shocks, do not use an extended power cord or an outlet that does
not match the disk array system plug or leaves the plug exposed.
If the power cord or plug is damaged or worn, unplug it immediately and contact aqualied service technician for maintenance.
To avoid re or electric shocks, do not overload electric power outlets.
The appliance must be earthed.
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IntroductionThe disk array system uses groups of disks to provide exibility when balancing data availability,
access rate, and capacity management needs.
High data availability is achieved by using the fault tolerance features of RAID (Redundant Array
of Inexpensive Disks); hot spare disks with automatic on-line rebuild; hot swap disks, and power
supplies; independent SATA disk controllers; and dual host controllers.A high data access rate is achieved by combining the individual data rates of SATA disks in a RAID
conguration. SATA disks lack some of the features of SCSI disks but are just as fast when used
with a high performance RAID controller. In the disk array system, RAID is controlled by a high
performance CPU, which transfers data through dual host interfaces at the maximum possible rate.
Flexible data capacity management is achieved with on-line RAID expansion, RAID capacity division
into slices, and multiple logical RAIDs. Management is performed through front panel, RS- 232, host,
or Web browser interfaces.
This chapter includes an overview of RAID concepts, a summary of disk array system features, a
packing list, and an overview of disk array system components.
Features Operating system independent
Up to four JBOD, RAID 0, 1, 3, 5, 0+1, 3+0, or 5+0 disk groups
On-line expansion
Allows division of disk groups into slices, each mapped to a LUN
Hot spare disk and automatic on-line rebuild
Up to 8 hot swap SATA disks
Two hot swap power supplies if one fails, the other takes over without interruption
Two fans with intelligent speed and temperature management
Eight 100 MB/s SATA channels Fast 64-bit RISC CPU based RAID controller with up to 512MB of cache in
a SO-DIMM
Dual Ultra SCSI host interfaces
Audible alarm, disk tray LED, and LCD panel failure indicators
Conguration via the front panel or RS-232 interface (VT100 terminal)
JBOD versus RAIDJust a Bunch Of Disks (JBOD) consists of two or more disks that can be different sizes. Disk 1 is
completely lled, then disk 2, disk 3, and so on until the nal disk is full.
The total capacity of JBOD is the sum of the capacities of the disks. Disks are added until the
desired total capacity is reached.
JBOD is used in the following situations.
Building useful capacity from disks that are too small to be individually useful
Making capacity management easier, since the user only sees one logical disk
JBOD doesnt improve data availability or access rate when compared with a single disk.
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RAID LevelsThe overall arrangement of disks in RAID is called the RAID level. Read this section to understand
RAID levels.
In RAID 0, data is divided into pieces and written to all disks in parallel. This process is called
striping because the pieces of data form a stripe across multiple disks. This improves the access
rate, but makes availability lower, since there are more disks and failure of a single disk causes
failure of the array. A RAID 0 array is unsuitable for data that can not easily be reproduced, or for
data that must be available for critical system operation.
RAID 0 consists of two or more disks of equal capacity. The total capacity of RAID 0 is the sum of
the capacities of the disks. Disks are added until the desired total capacity is reached.
In RAID 1, data is duplicated on two or more disks to provide high access rate and very high data
availability. This process is called mirroring. If a disk fails, the RAID controller directs all requests to
the surviving members.
In RAID 5, data is divided into pieces; the parity of these pieces is calculated; and the pieces and
parity are written to separate disks in parallel. The parity is written to a different disk each time.
Parity provides redundant information about the data on other disks. If a single disk fails, then the
data on the other disks is used to regenerate the data on the failed disk. Striping delivers a highaccess rate and parity delivers good data availability.
RAID 5 consists of two or more disks used for data and one additional disk used for fault tolerence.
The total capacity of RAID 5 is the sum of the capacities of the data disks. Add disks until the
desired capacity is reached, then add one more disk for fault tolerance.
Hot Spare DisksA hot spare disk is a standby disk that is not used for data storage unless a RAID member fails.
If a disk failure occurs, the failed RAID member is replaced by the hot spare disk without user
intervention. This improves data availability, since the RAID is able tolerate more disk failures with a
hot spare disk.
Connecting Multiple RAIDS
Multiple RAIDS can be connected on the SCSI bus. Dedicated Micros recommend that no more than
four RAIDS are connected. The total cabling between the RAIDs and the DVR must total less than 3
meters (10 feet) including the internal 30cm (1 feet) cabling in each RAID.
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Installing the RAIDFront Panel
1 2 3 4 5 6 7 8 9 1
ESC
Enter
Power
P/S Fail
Access
1 Disk traysRemovable hot swap disk trays.
2 LCD panelDisplays warning, operating, and conguration information.
3 Down function buttonMoves down in the LCD menus.
4 Up function buttonMoves up in the LCD menus.
5 Enter function buttonSelects a menu item or conrms a choice or entry.
6 Escape function buttonReturns to the previous LCD menu without making changes.
7 Power-on indicator (green)Indicates the disk array system power is on.
8 Power supply fail indicator (red)Indicates a failed power supply.
9 Host computer access indicatorIndicates data transfer between the disk array system and the host computer.
Rear Panel1 2 3 4 5 6 7
COM
CAT.5e
LAN
Host Port 1Host Port 2
Fan 2/4
P/S 2
Fan 1/3
8 9 10 11 8 9
1 Power Supply 1Removable redundant power supply 1.
2 Cooling fan 1/3System cooling fan.(Fan1 is standard, Fan3 is optional)
3 Host Port 2 (Secondary SCSI channel)Connects to the host server.
4 Host Port 1 (Primary SCSI channel)Connects to the host server.
5 Power SwitchSwitches the power on or off.
6 Cooling fan 2/4System cooling fan.
(Fan2 is standard, Fan4 is optional)
7 Power Supply 2Removable redundantpower supply 2.
8 Power Supply HandleFor power supplyremoval.
9 Power Supply AC InConnects to a 100-240VAC power source.
10 RS-232 PortConnects to a VT100terminal or equivalent.
11 Ethernet PortUsed for browser-based
conguration.
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Unpacking and installing the disksThe disk caddies are sent in a separate box to the main RAID unit, with each disk caddy labelled
1 to 8 for the R8 RAID.
Tip: If you are rack mounting the RAID, it is advisable that the RAID is rack mounted before
tting the disk caddies, refer to Appendix A Rack Mounting the Raid.
The RAID comes pre-congured for use with DM DVRs, congured as follows:
SCSI ID 0 and 1
RAID level 5
If you have no other storage attached, then there should be no need to change the ID number.
However, if there are other external devices connected to the system, the SCSI ID may need to be
adjusted if the address is the same as another device. The corresponding SCSI addresses to drive
letters ID0 is drive letter L, up to ID6, which is drive letter R. The SCSI ID can be changed on the
front panel of the RAID if required, refer to the RAID User Reference Manual.
Note: DM DVR only recognizes SCSI ID0 through to ID6.
There is a limitation of the total cabling between the RAIDs and the DVR, which must total less than
3 meters (10 feet) including the internal 30cm (1 feet) cabling in the RAID.
1. Unlock the disk tray with an included disk tray key.
2. Gently pull the disk tray handle to the opened position.
3. Remove the disk tray.
4. Insert the disk into the disk tray and x into place with screws supplied with the disk.
5. Slide the disk tray back into the empty slot.
6. Slowly push the disk tray handle closed.
7. Lock the disk tray with the key.
8. Repeat the procedure until all of the supplied drives are installed.
Connecting the RAID1. Connect the serial cable to the COM port at the rear of the unit.
2. Plug one power cable into each of the two power sockets at the rear of the unit
Note: The system is equipped with auto switching power supplies that can run between 100 and
240 VAC. If only one power socket is used, the unit will register one of the units as not
powered and deliver a power failure warning.
3. Switch the unit on using the main power switch (5).
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Installing Extended Search Period on the DVRThe RAID performs advanced self tests on power up to ensure optimum reliability. It is necessary to
increase the initial SCSI detection period of the DVR to support this.
CD installation of the extended SCSI search
1. The increased detection period is supported by DVR Firmware releases 4.5 (009)
and above. Ensure that that a suitable rmware build is installed on the DVR.
2. Insert the disk marked Extended SCSI Search Support into the DVD drive ofthe DVR and then reset the DVR. The appropriate setup le will be automatically
loaded and DVR restarted.
Note : For connection to DV-IP and in installations where a mix of RAID and RAIDS products are
attached to a single DVR then use the instructions in the Manual installation of extended
SCSI Search section.
Manual installation of extended SCSI SearchFor DV-IP and in installations where a mix of RAID and RAIDS units are installed, it is necessary to
manually install the Extended Search setup le.
1. Insert the CD marked Extended SCSI Search Support into the CD drive of a PC
and locate the SCSI_timout le in the \M2IP\raid folder of the CD2. If a mix of RAID and RAIDS products are to be supported on a single DVR, open
the scsi_timout le in a suitable text editor. The following text should be seen:
scsi_timeout=210
scsi_devices=1
Edit the text to the following:
scsi_timeout=210
scsi_devices=2
3. Save the le to a local drive.
4. Open a FTP package and connect to the DVR (username=dmftp, password-ftp)
5. Copy the scsi_timeout le from the CD (or locally saved version) to the application
drive, normally I:\, root directory.
6. Restart the DVR
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Connecting the RAID to the DVR.1. Ensure that the DVR is powered down*.
2. Connect the supplied 50-68 SCSI cable to the SCSI Host Port 1 on the rear of the
DVR.
COM
CAT.5e
LAN
Host Port 1Host Port 2
Fan 2/4
P/S 2
Fan 1/3
3. The RAID is self terminating, there is no need to t a terminator.
4. The RAID is congured at the factory to suit most applications. Contact Technical
Support if a non-standard application is required.
Note: If the DS2, NetVu Connected BX2, or DV-IP is not currently powered down, shut it down
using the System Shutdown option in the Time, Date, and Language menu.
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Recording to the RAIDThe DVR will automatically detect the RAID during power up. During this detection period, the Main
Monitor will display the following message (if the extended SCSI search has been congured):
ExtendedSCSISearchApplied
Maximum3:05remaining.
This search will complete when either the timed period has expired or the RAID has been detected.
Once the power-up sequence is complete, the RAID will be detected, and the following message is
displayed:
Note: The IMPORT IMAGES option is only available if the RAID has been used before and
contains images, these images can be imported into the system. Once REUSE DRIVE is
selected the following message is displayed:
Once ERASE AND CREATE NEW is selected the following message is displayed:
After a short while, the PLAY LED on the DVR will start ashing to indica te that the RAID is being
formatted for use with the DVR. This process will take around 30 minutes. It is very important that
the DVR or RAID are not switched off during this time.
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Recording only to the RAID (option)It is possible to record only to the RAID. To do this:
1. Press and hold the MENU button to enter the INSTALLER menu.
2. Tap the MENU button to select the Record Options menu.
3. Select the Image Storage option using the cursor keys.
The following screen is displayed:
Deselect the C drive and select the L drive for Image Storage and Event Log:
Press the MODE/MENU button to exit and conrm changes.
The DVR will only record to the RAID. This may be useful if you wish to import the images to another
machine at a later date, or if you want to fully utilize the reliability of the RAID.
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OperationThe operation of the DVR is no different, whether a RAID is used or not, it adds to the internal
storage seamlessly, increasing the storage available.
Recording to the RAID on a DVIPDVIP does not detect the external RAIDs automatically, to congure the DVIP you must edit the
vidcfg.ini le on the DVIPs hard disk.
To edit the fle:
1. Open an FTP package and connect to the DVIP (username: dmftp, password: ftp).
2. The vidcfg.ini le is in the directory c:\etc
3. Copy the le on to your loca l hard disk
4. Open the le with text editing software such as notepad.exe, the le will contain
text similar to that shown below:
# -----------------------------------------------------------------------------------------------
# UsethefollowingsettingstoformatAddresses0to6fordrivesl:tor:externalSCSIdrives.
# -----------------------------------------------------------------------------------------------
#
#[Partition5]
#path=l:\video
#max_blocks=-1
#file_size=104857600
#disk_offset=3200
#
#[Partition6]
#path=m:\video
#max_blocks=-1
#file_size=104857600
#
#[Partition7]
#path=n:\video
#max_blocks=-1
#file_size=104857600
#
#[Partition8]
#path=o:\video
#max_blocks=-1
#file_size=104857600
#
#[Partition9]
#path=p:\video
#max_blocks=-1
#file_size=104857600
#
#[Partition10]
#path=q:\video
#max_blocks=-1
#file_size=104857600
#
#[Partition11]
#path=r:\video#max_blocks=-1
#file_size=104857600
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#
#EndofFile
#
5. Remove the # symbols from the relevant partition number, which corresponds to
the drive letter (in this case ID0, drive L), if you are using the R8 RAID you willneed to also remove the # symbols on drive M:
# -----------------------------------------------------------------------------------------------
# UsethefollowingsettingstoformatAddresses0to6fordrivesl:tor:externalSCSIdrives.***Edited
# -----------------------------------------------------------------------------------------------
#
#[Partition5]
#path=l:\video
#max_blocks=-1
#file_size=209715200
#disk_offset=3200
##[Partition6]
#path=m:\video
#max_blocks=-1
#file_size=209715200
#
#[Partition7]
#path=n:\video
#max_blocks=-1
#file_size=209715200
#
#[Partition8]#path=o:\video
#max_blocks=-1
#file_size=209715200
#
#[Partition9]
#path=p:\video
#max_blocks=-1
#file_size=209715200
#
#[Partition10]
#path=q:\video
#max_blocks=-1
#file_size=209715200
#
#[Partition11]
#path=r:\video
#max_blocks=-1
#file_size=209715200
#
#EndofFile
#
6. Save the le and upload it back into the c:\etc directory of the DVIP (using FTP)
7. Reset the DVIP to use the new conguration.
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Note: It will take up to 1 hours for the DVIP to partition and prepare each 1TB RAID for use,
once the partitioning is complete the RAID is ready for recording, and will be used once the
internal hard disks are full.
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MaintenanceReplacing a Disk
A disk failure is indicated when the Power/Error LED at the front of the drive tray turns red and the
audible alert sounds.
Note: Turn off the audible alert by pressing the Up and Down function buttons on the front paneltwice simultaneously.
The LCD panel displays the failure with the symbol R or W. R indicates a disk failure or error,
and W indicates that there are too many bad sectors on the disk.
111222WR
Disks 1 to 3 are members of array group 1.
Disks 4 to 6 are members of array group 2. Disk 7 has too many bad sectors.
Disk 8 has an error or a fault.
Disks are hot swappable, which means that they can be inserted and removed while the disk array
system is powered on and operating.
To replace a failed disk;
1. Unlock the front panel door, then pull it open.
2. Pull the tray handle away from the disk tray to release it and pull the disk tray out.
3. Remove the screws from the failed disk, then remove the disk from the disk tray.
4. Align the rear of the new disk with the rear of the disk tray.
5. Insert the new disk into the disk tray.
Note: The new disk must have the same or a greater capacity than the faulty disk that was
removed. If the disk capacity is smaller, the audible alert sounds and the auto-rebuild
operation will not start. For best performance, it is recommended that the new disk be
identical to the failed disk.
6. Attach the disk to the disk tray with the screws that came with the disk.
7. Slide the disk tray back into the empty slot, then close the disk tray handle.
8. Push the front panel door closed, and lock it.
Replacing a Power Supply
The disk array system is equipped with a Power Supply Fail Indicator LED at the front of the unit thatturns red when one of the power supplies fails. The message Power x failure also appears on the
LCD panel, where x refers to power supply 1, or 2, and an audible alert sounds.
Note: Turn off the audible alert by pressing the Up and Down function buttons on the front panel
twice simultaneously.
Power supplies are hot swappable, which means that they can be inserted and removed while the
disk array is powered on and operating.
To replace a failed power supply;
1. Identify the failed power supply. (When looking at the rear of the machine, power
supply 1 is on the left, power supply 2 is on the right).
2. Remove the power cable from the power supply connector at the rear of the unit.3. Loosen the power supply retaining screw (The screw with the knurled spacer).
4. Check the retaining catch screw is loose enough to allow the catch to be operated.
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5. Pull the power supply handle out.
6. Remove the faulty power supply by pulling the power supply handle and pressing
the release catch at the same time.
7. Insert a new power supply.
8. Push the power supply handle into place.
9. Tighten the power supply thumbscrew and the retaining catch screw.
10. Reconnect the power cable.
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Appendix A - Event MessagesEvent Severity
Events are classied with different severity levels.
1. Error - Event messages that indicates a signicant problem, such as drive/fan/
power failure...etc2. Warning Event messages that are not necessarily signicant, but might indicate a
possible future problem
3. Information Event messages that describes a successful operation of RAID
function.
Event severity: ErrorMessage Defnition
DISK X initial fail, status 0xY ! Disk X initialization failed with status Y
DRAM TEST FAIL DRAM diagnostic test failed
Disk X retry SPIN_TIMEOUT Failed to retry operation to disk X within SPIN_TIMEOUT. The disk was ofined.
Disk X initial SPIN_TIMEOUT Disk X could not be readywithin SPIN_TIMEOUT. The disk was ofined.
ERROR: Disk X Identify Data Error! Failed to identify disk X. The disk was ofined.
ERROR: Disk X Inquiry data ERROR ! Invalid inquiry data on disk X. The disk was ofined.
ERROR: Disk parameters ERROR ! Invalid Cylinder/Head/Sector disk parameters found. The disk was ofined.
ERROR: No multi-sector mode ! Disk did not support multi-sector mode. The disk was ofined.
ECC Error Detected at Address 0xX One or more bits error were detected by ECC memory. The faulty address is at X.
If there are more than one bit errors, the system hangs and the LCD shows ECC
MultiBit Err.
Error: spin IOC_READY timeout SCSI chip initialization failed. Controller fault.
Error: No FreeChain. MX OY Magic: running out of scatter-gather resource on SCSI
Host Channel X Init Fail! Host channel X initialization failed. Controller fault.
Issue IOC Fact failed! SCSI chip initialization step failed. Controller fault.
Issue IOC Init failed! SCSI chip initialization step failed. Controller fault.
INIT: EnablePost X failed SCSI chip initialization step failed. Controller fault.
IOC reset failed SCSI chip initialization step failed. Controller fault.
IOC handle ready state failed SCSI chip initialization step failed. Controller fault.
INIT: CmdBufferPost failed SCSI chip initialization step failed. Controller fault.
INIT: EnableEvents failed SCSI chip initialization step failed. Controller fault.INIT: EnablePost X failed SCSI chip initialization step failed. Controller fault.
LQ_CRC_ERR.. SCSI chip indicated CRC error during LQ-nexus IU transfer.
MSG_OUT_PARITY_ERR.. SCSI chip indicated parity error during message-out phase transfer.
Member Disk#X isWarning! The disk remapped entries of the Array member X has reached the threshold. The
scrubbing procedure is canceled.
NVRAM :0xX Error! NVRAM testing failure at address X
NVRAM TEST FAIL NVRAM diagnostic test failed. Controller fault.
Overwrite Fail: DevID=0xX, BlkNo=0xY Fail to overwrite parity while scurbbing a RAID6/TPArray
Pci SErr Assert[0xX]: 0xY PCI bus error code reported by SATA chip
Pci SErr Cause [0xX]: 0xY PCI bus error code reported by SATA chip
Param checksum ERROR! NVRAM superdata checksum error. This can be resulted from rware upgrade or
NVRAM malfunctioned.
PCI BUS Error Total count:X Accumulation count of PCI bus error reported by SATA chip is X
PROTOCOL_ERR.. SCSI chip indicated protocol error found. This often occurs due to the previous
signal quality issues.
Parity OverwriteFail:DevID=0xX,BlkNo=0xY Failed to overwrite parity while scurbbing a RAID5/RAID3/RAID50/RAID30Array
Power module1: Fail Power module 1 of the chassis failed
Power module2: Fail Power module 2 of the chassis failed
PortX: issue PortFact failed SCSI chip initialization step failed. Controller fault.
PopulateReplyFreeFIFO failed! SCSI chip initialization step failed. Controller fault.
RAID30/RAID50 Init ERROR! RAID30/RAID50 Array background initialization failed.
R6 X: Error!!More than 2 errors More than 2 errors were found on a RAID6 Array. Failed to rebuild the Array.
RAID3/RAID5 Init ERROR! RAID3/RAID5 Array background initialization failed.
RPG ERROR XOR engine reported error. Controller fault.
ReceiveDataViaHandshake Fail1 SCSI chip initialization step failed. Controller fault.
ReceiveDataViaHandshake Fail2 SCSI chip initialization step failed. Controller fault.
ReceiveDataViaHandshake Fail3 SCSI chip initialization step failed. Controller fault.
ReceiveDataViaHandshake Fail4 SCSI chip initialization step failed. Controller fault.
SATA Chip X Pci Err ! main_int=0xY PCI bus error detected by SATA chip X with interrupt status Y.Scrub: I/O Error, Skip Row X Failed on scrubbing a RAID6/TPArray due to more than 2/3 errors found.
SATA Chip X failed: Y Z SATA chip X initialization failed. Controller fault.
SendMessageViaHandShake Fail1 SCSI chip initialization step failed. Controller fault.
SendMessageViaHandShake Fail2 SCSI chip initialization step failed. Controller fault.
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SendMessageViaHandShake Fail3 SCSI chip initialization step failed. Controller fault.
Send_HandShake_Request Fail1 SCSI chip handshake I/O failed. Wait system retrial.
Send_HandShake_Request Fail2 SCSI chip handshake I/O failed. Wait system retrial.
Send_HandShake_Request Fail3 SCSI chip handshake I/O failed. Wait system retrial.
Send_HandShake_Request Fail4 SCSI chip handshake I/O failed. Wait system retrial.
TP X: Y Errors!!More than 3 errors More than 3 errors were found on a TPArray. Failed to rebuild the Array.
Warning: Source disk X error! Failed reading source disk X during clone-process
Warning: Target disk X error! Failed writing target disk X during clone-process
Warning:The start sector is incorrect! The cloning block address is out of range
Warning: DiskXs remap area is full! Remap area of the cloning target disk X was full. The disk was ofined.Event Severity: WarningArray X:Found Y Parity Errors, Overwrite Parity Y parity errors were found on Array X during scrubbing. Overwrite parity
automatically
Array X:Found Y Parity Errors,Overwrite Y parity errors were found on Array X during scrubbing. Skip writing parity.
Parity-NONE
Disk X ERROR: Y Block 0xZ Disk X read/write test error at block Z using test mode Y
Disk#X SMART Enable Fail! Failed to enable SMART function of disk X
Disk#X SMART Disable Fail! Failed to disable SMART function of disk X
DISK#X DST Fail! Disk X DST(Disk Self Test) failed
Disk#X: DST Completed, unknown Disk X DST(Disk Self Test) completed with unknown error.
failure, FAIL
Disk#X: DST Completed with Disk X DST(Disk Self Test) completed with electrical failure.
Electrical failure, FAIL
Disk#X: DST Completed with Servo Disk X DST(Disk Self Test) completed with servo failure.failure, FAIL
Disk#X: DST Completed with Read Disk X DST(Disk Self Test) completed with read failure.
failure, FAIL
Disk#X: DST Completed with handling Disk X DST(Disk Self Test) completed with handling failure.
failure, FAIL
ERROR: Disk not support LBA48 addressing! Some disk does not support 48-bit LBA and current stripe size is over 256 sectors.
Please replace the disk or set the stripe size lower or equal to 256 sectors.
Error occurs when zeroing disk X! Failed to zero disk X for cloning process
Gateway IP Set Error Wrong Gateway IP address format. The legal format is xxx.xxx.xxx.xxx where xxx
is a decimal value from 0 to 255
IDE_ISR_1(X): status 0xY, error: Z !! Error found on disk X with status Y, error code Z.
IDE_ISR_2(X): status 0xY, error: Z !! Error found on disk X with status Y, error code Z.
Input(X) error, LUN # must be 0 ~ 127. Please number the LUN from 0 to 127
IPAddress Set Error Wrong IP address format. The legal format is xxx.xxx.xxx.xxx where xxx is a
decimal value from 0 to 255Input(X) error, Host # must be 1 ~ 32. Please number the host computer from 1 to 32
Modem timeout ! Modem operation timeout. The ongoing faxing or paging operation would try again.
Param vender ID ERROR! Vendor ID in NVRAM mismatch. It is happened on rst time system startup.
Parity ERROR:blk 0xX !! Parity error at block X when parity check is in process
Parity P check error, RowBlkNo=X Error found on Parity P when parity check is in process
Parity Q check error, RowBlkNo=X Error found on Parity Q when parity check is in process
Parity R check error, RowBlkNo=X Error found on Parity R when parity check is in process
Parity ERROR Disk#X Blk: 0xY !! RAID3/RAID5Array srcubbing error on disk X at block Y
RTC Parameters Error!! Wrong date-time format. The legal format is xx/xx/xx x xx:xx where x is a decimal
value from 0 to 9.
RTC Parameters Month Error!! Wrong Month format. The legal format is mm/xx/xx x xx:xx where mm is a decimal
value from 1 to 12.
RTC Parameters Day Error!! Wrong Day format or violating the perpetual calendar. The legal format is xx/dd/xx
x xx:xx where dd is a decimal value from 1 to 31.RTC Parameters Year Error!! Wrong Year format. The legal format is xx/xx/yy x xx:xx where yy is a decimal
value from 1 to 100.
RTC day of week Error!! Wrong Day of Week format or violating the perpetual calendar. The legal format is
xx/xx/xx w xx:xx where w is a decimal value from 1 to 7. They stand for Monday to
Sunday by increasing order respectively.
RTC Parameters Hour Error!! Wrong Hour format. The legal format is xx/xx/xx x hh:xx where hh is a decimal
value from 1 to 24.
RTC Parameters Minute Error!! Wrong Minute format. The legal format is xx/xx/xx x xx:mm where mm is a decimal
value from 1 to 60.
RAID30/RAID50 check ERROR! RAID30/RAID50 Array parity check failed
RAID6/RAID TP CHECK ERROR, RAID=X Parity checked error on the RAID6/TPArray X.
RAID3/RAID5 check ERROR! RAID3/RAID5Array parity check failed
Subnet Mask Set Error Wrong subnet mask format. XXX is a decimal value from 0 to 255.
Timeout: X, Lostint: Y IDE timer expired. This reveals the accumulated timeout couts and lost interruption
count.The IDE Timeout value must The specied IDE command timeout value should be from 1 to 60 seconds.
between 1 and 60 seconds!!
Warning RTC NotWorking!! The RTC (Real Time Clock) was not started. Please start it by setting correct time.
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Appendix B - Rack Mounting the RAID
Ensure the following items are included in the RAID box.
Slider rails
Dcor screws
Metric knob screws
Imperial knob screws
Rack locking screws
Bracket locking screws
Brackets
The Slider Rail consists of three sections which sit inside each other. Extend the innermost section
on the Slider Rails until the end of the lever is exposed. Slide this lever up and pull the innermost
section out of the Rail.
Once the lever has been pulled up, the 1st rail can be slid out with very little effort. Separate the rst
rail from the rest as below:
Attach the inner slider rails to the both sides of the RAID as shown below.
Note: Ensure the black plastic lever is in the correct position as shown.
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The brackets should now be attached to the rack, using the 2nd and 3rd slider rails.
Flip the slider over and move the second slider until you can see the xing holes on the thirdrd slider
below it.
Thread a screw through a hole on the slider and through the slot on the bracket, two screws are
required per bracket. Flip the slider back over and it a washer and bolt over the screw thread, do not
fully tighten at this point. The brackets should be able to slide together as in the picture below.
Adjust the width of the brackets to t your rack, and x to the rack using screws as below.
Ensure the brackets are in the same position on each side of the rack and tighten the bracket
screws fully.
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Once the slider rails and brackets are in place, line up the rails on the side of the RAID with the
sliders in the RACK and slide the RAID into the rack. It should click into position.
Once the RAID is in place attach securely using the Metric or Imperial Knob screws on the
uppermost screw xings on the RAID.
The RAID is now mounted and xed in the rack. The disk caddies can now be tted.
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Appendix C - Unit SpecifcationHost Interface SCSI Ultra320 (SA-4340S)
Disk Interface SATA II, 3.0 Gb/s
Dimensions 88 mm (H) x 480 mm (W) x 470 mm (D)
RAID Functions
Raid levels: JBOD, 0, 1, 0+1, 3, 5, 30, 50, 6, TP, NRAID
Hot spare support
Disk hot swapping with automatic online rebuilding
Multiple RAID (max. 8)Disk Array Functions
O/S independent and transparent
Up to 1GB DDR SDRAM
LCD panel operation indicator
Audible alarm/disable alarm
LED indicator on disk failuresConnectors
4 x Ultra320 SCSI ports(2 channels) 1 x RS-232 Serial port (115200, 8, N, 1)
1 x RJ-45 Ethernet port (10/100 Mbps)Power Supply
Redundant, 300 Watt
100 - 240 VAC, 47-63 Hz, 6~3A +/- 10%
Over voltage, current, power, and short circuit protection
LED indicates power status
Operating temperature: 5C ~ 40C
Operating humidity: 10 ~ 85% (non condensing)
Output: +5V, +3.3V, +12V
Safety UL, CE and FCC Class B
Controller
CPU Intel i80331 64-bit RISC microprocessor
Temperature Sensors 2
Disk Interface SATA II (3.0 Gb/s)
Disk Channels 8 channels
Memory Type DDR-333 200-pin DIMM
Memory Sockets 1
Memory Size Up to 1 GB
Button Interface Up, Down, Enter, and ESCBackplane Interface (connector) Compact-PCI
Disk Channel Support 8 channels
Disk Number Supported 8 disks
Disk Connector Type Serial ATA II
Temperature Sensors 5
Power Connector Type 2 x Slot-2
Fan Connector Type 4 x Slot-2
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Appendix D - SettingsSystem Information
Product Model Name __________________________________________
Firmware Version __________________________________________
Serial Number __________________________________________Installed Memory (MB) __________________________________________
Hard Drive Information ( Vendor/Model)
HDD 1 ________________________________ HDD 9 ________________________________
HDD 2 ________________________________ HDD 10 ________________________________
HDD 3 ________________________________ HDD 11 ________________________________
HDD 4 ________________________________ HDD 12 ________________________________
HDD 5 ________________________________ HDD 13 ________________________________
HDD 6 ________________________________ HDD 14 ________________________________
HDD 7 ________________________________ HDD 15 ________________________________
HDD 8 ________________________________ HDD 16 ________________________________
Ethernet Information
IPAddress __________________________________________
Netmask __________________________________________
Gateway __________________________________________
Mac Address __________________________________________
Array Groups Information
Stripe Size (KB) __________________________________________
Write Cache (Auto/Enable/Disable) __________________________________________
Array Group RAID Level Slice Capacity Hot Spare RAID Member
(1~8) (0~15) (GB) (Yes/No)
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
SCSI Channel Information
SCSI Channel SCSI ID Speed Wide QAS
(CH1/CH2) (0~15) (Ultra x) (Enable/Disable) (Enable/Disable)
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
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Fibre Channel Information
Fibre Channel Loop ID Connection Mode Data Rate
(CH1/CH2) (Auto/Manual) (FC-AL/Pt-to-Pt) (1Gb/2Gb/Auto)
____________________________________________________________________________
____________________________________________________________________________
LUN Mapping
SCSI/FC Channel LUN # Array # Slice # Capacity
(CH1/CH2) (0~127) (1~8) (00~15) (GB)
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
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Index
Appendix A - Event Messages ............................................................................................18
Appendix B - Rack Mounting the RAID...............................................................................20
Appendix C - Unit Specication ..........................................................................................23
Appendix D - Settings .........................................................................................................24
CD installation of the extended SCSI search ........................................................................9
Connecting the RAID ............................................................................................................8
Connecting the RAID to the DVR. ......................................................................................10
Event Severity .....................................................................................................................18
Event severity: Error ...........................................................................................................18
Event Severity: Warning......................................................................................................19
Features................................................................................................................................5
Front Panel ...........................................................................................................................7
Hot Spare Disks ....................................................................................................................6
Installing Extended Search Period on the DVR ....................................................................9
Installing the RAID ................................................................................................................7
Introduction ...........................................................................................................................5
JBOD versus RAID ...............................................................................................................5
Maintenance .......................................................................................................................16
Manual installation of extended SCSI Search.......................................................................9
Operation ............................................................................................................................13
Placement Notes ...................................................................................................................3
Power Supply Safety Notes ..................................................................................................4
RAID ....................................................................................................................................3
RAID Levels ..........................................................................................................................6
Rear Panel ............................................................................................................................7
Recording only to the RAID (option) ...................................................................................12
Recording to the RAID .......................................................................................................11
Recording to the RAID on a DVIP .......................................................................................13
Replacing a Disk .................................................................................................................16
Replacing a Power Supply ..................................................................................................16
Safety Instructions ................................................................................................................3
To edit the le: .....................................................................................................................13
To replace a failed disk; ......................................................................................................16
To replace a failed power supply; ........................................................................................16
Unpacking and installing the disks........................................................................................8
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