RACI Change Manager Employee Engagement Session 3 1
2RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
Session 3
1. Who is RACI Change Manager? 05mins
2. Linking RACI to PDs – Appraisals and KPIs 40mins
3. Recap on sessions 1,2,3 20mins
About Michael Carew (only if new attendees)
Process of transitioning RACI tasks to PD – Appraisals and KPIs
Rewards structures and traps
3
+ + + Future state
Session 1 Session 2 Session 3
RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
RACI Change Manager
Strategy RACI Mapping RACI to position descriptions
Current state =
4RACI Change Manager Pty. Ltd. | ABN 44 084 821 554 | Registered office 19 Market St, 3131, Nunawading, Victoria Australia | Ph. (03) 9012 6216
From RACI Chart to Position Description
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Weighting KPIsWe weight KPIs proportionate to their importance in achieving the results we want.
When we are applying an incentive such as a bonus we need to ensure that the KPI weighting is relevant to the goals or targets we have put in place
There are many ways to formulate a reward system based on employees achieving agreed KPIs
Minimum performance is what we expect the employee to achieve for the salary Performance Target is the stretch target 85% of the bonus is weighted against sales as this is the core purpose of the sales role
Sales Role KPIs and bonus structure
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Weighting KPIsScenario
• A sales employee has asked for a substantial pay rise of $10,000.• The employee currently achieves sales of $300,000 • The employer does not want to lose the employee but cant afford the
$10,000 the employee has asked for.
• The employee has done the following sums.• The current salary of $90,000 is based on the sales person achieving
$300,000 • If the sales person increases their sales to $500,000 the employer
makes an additional $30,000 in gross profit.
Sales Role KPIs and bonus structure
• The employer offers the employee a salary package of $100,000• The salary package • $90,000 base and $10,000 non discretionary bonus • The employer explains how the bonus will work• The minimum performance target is what his base salary covers• The employee must reach the performance target of all KPIs to achieve the
full bonus amount • The employer tells the employee we still need you to call customers and
create new accounts and the KPIs are weighted according to the priority in obtaining the short term goals of the company.
• The employer is not out of pocket as this increase in salary is based on the increase in sales.
The proposition
We have increased capacity without increasing the overhead
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Capacity and efficiency
100%
80%
45%
total capacity
optimal capacity
actual Capacity
uncontrollables
100%
80%
70%
total capacity
optimal capacity
actual Capacity
uncontrollablesuncontrollables
Increase Staff = Increases capacity = Increases cost
inefficienciesinefficiencies
inefficiencies
capacity increased to meet demand but at a much higher cost efficiency Increased to meet demand
Increase efficiency =Increases capacity =Minimal increase in cost
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Summary & Contact information
Michael CarewPostal PO Box 4128 East Balwyn Victoria 3103Reg. Office 19 Market St, 3131, Nunawading, Victoria, AustraliaW (03) 9012 6216M 0412 362 011E [email protected] www.raci.com www.companylms.com
Contact Details
Consulting Services• RACI implementation• Business efficiency • Business Strategy• Business Development• Business mentor and coaching • Company training delivery platforms• Employee Bonus systems
RACI Change Manager Pty. Ltd.
YouTube Tutorials https://www.youtube.com/channel/UCGE9Il9dVCK81ahNHq54P_g/videos