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From giant ducks to brownie breaks Collaborating with students Rachel Smith Communications and Marketing Officer
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Page 1: Rachel Smith: Northern Collaboration Learning Exchange

From giant ducks to brownie breaks

Collaborating with students

Rachel Smith

Communications and Marketing Officer

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Our approach

Opportunities

Case studies

Challenges

What can you do?

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Photo of noticeboard at BBL

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“Our broad strategy is service development, optimisation of

collections, student and researcher engagement, enhanced

provision of study and learning spaces and greater access to

and discovery of collections and resources.”

Library and Heritage Collections, Vision for 2020

Our approach

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“1. To promote the benefits of Durham (research, education

and all-round University experience) in order to attract and

recruit the most able and motivated students and staff from

around the world.”

Communications and Marketing, Objectives Overview

Our approach

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Decide on

your goals

Research

your market

Segment

your market

Set

objectives

Promotional

activities

Measurement

Evaluation

Modification

The

Marketing

Cycle

The Library Marketing Toolkit, Ned Potter

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Opportunities

Peer to peer communications

Student involvement in Library communications

Joining up messages

Joining up resources

Student experience

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Challenges

Working with students

Changing student representatives

Who leads on what?

You can’t say yes to everyone

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What’s next?

Student Officer Elections

Anonymous Student Project

Revision Planner and Work Smart

‘Go away’ campaign (working title!!)

March and June graphics placements

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What can you do?

Which groups have similar objectives to you?

Who is duplicating your messages?

Could you do more than simply put posters up?

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Rachel Smith

Communications and

Marketing Officer

[email protected]

@missrachelsmith