R4, R8, R16 Embedded Digital Video Recorder Firmware V8.1.0 … · Firmware V8.1.0 User Manual Products: R4, R8, R16 Digital Video Recorders PLEASE READ THIS MANUAL BEFORE USING YOUR

R4, R8, R16 Embedded Digital Video Recorder Firmware V8.1.0 User ManualProducts: R4, R8, R16 Digital Video Recorders

PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM, and always follow the instructions for safety and proper use. Save this manual for future reference.

RS_R4-8-16_V8.1.0_RM 190227

ii www.Observint.com

About this manual

This manual supports the R4, R8 and R16 Digital Video Recorders (DVRs) with V8.1.0 firmware. It describes usage of the startup Wizard, and the parameters used in the embedded firmware screens. It also includes a basic approach to accessing the DVR across an Ethernet network and via the smartphone app HDVision Mobile.

To find the firmware version in embedded menus, go to the System | Information screen. See “8.4 Information” on page 62.

LEGAL NOTICE

Observint Technologies (Observint) products are designed to meet safety and performance standards with the use of specific Observint authorized accessories. Observint disclaims liability associated with the use of non-Observint authorized accessories.

The recording, transmission, or broadcast of any person’s voice without their consent or a court order is strictly prohibited by law.

Distributing, copying, disassembling, reverse compiling, reverse engineering, and exporting, in violation of export laws, the software provided with Alibi video recorders is expressly prohibited.

Observint makes no representations concerning the legality of certain product applications such as the making, transmission, or recording of video and / or audio signals of others without their knowledge and / or consent. We encourage you to check and comply with all applicable local, state, and federal laws and regulations before engaging in any form of surveillance or any transmission of radio frequencies.

Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and / or other countries. Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions. Apple, iPhone, iPod touch, and iPad are registered trademarks of Apple Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Observint disclaims any proprietary interest in trademarks and trade names other than its own.

No part of this document may be reproduced or distributed in any form or by any means without the express written permission of Observint Technologies.

© 2019 by Observint Technologies. All Rights Reserved. 15505 Long Vista Drive, Suite 250, Austin, TX 78728 For Sales and Support, please contact your distributor.

iiiR4, R8, R16 DVR V8.1.0 User Manual

TABLE OF CONTENTS

Table of Contents

SECTION 1 Systems Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11.1 Using the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

SECTION 2 Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52.1 Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52.2 Using the Wizard for initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

SECTION 3 Channel - Live Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143.1 Live display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

3.1.1 Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153.1.2 Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153.1.3 Toolbars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

3.2 Live screen controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173.2.1 Channel - Live screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173.2.2 Channel - PTZ screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .183.2.3 PTZ control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193.2.4 Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213.2.5 PIR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

SECTION 4 Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264.1 Encode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .264.2 Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

4.2.1 Record Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .284.3 Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

4.3.1 Capture Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29SECTION 5 Alarm Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5.1 Motion alarm handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .315.2 PIR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325.3 PTZ Linkage alarm menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .335.4 EXCEPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

SECTION 6 Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356.1 General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

6.1.1 PPPoE settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .366.1.2 Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

6.2 DDNS settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .376.3 Email setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

iv www.Observint.com

TABLE OF CONTENTS

6.3.1 Email Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .406.4 FTP setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

6.4.1 FTP Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41SECTION 7 Device Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

7.1 Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .437.1.1 Disk Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .457.1.2 S.M.A.R.T. data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

7.2 Cloud settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46SECTION 8 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

8.1 General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .488.1.1 Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .498.1.2 Output Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

8.2 Multi-User setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .548.3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

8.3.1 Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .598.3.2 Load Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .608.3.3 Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .608.3.4 Parameter Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .618.3.5 Auto Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

8.4 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .628.4.1 Channel Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .638.4.2 Record Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .648.4.3 Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

SECTION 9 Search, Playback, Backup and Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 659.1 Using Search Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

9.1.1 Video Clip Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .669.1.2 Search, Playback and backup video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .699.1.3 Event Search, Playback and backup video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .719.1.4 Event Playback Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .739.1.5 Sub-periods Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

9.2 Smart Search and Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .749.2.1 Smart Search Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .759.2.2 Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .769.2.3 Picture Search and View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

SECTION 10 Remote Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

vR4, R8, R16 DVR V8.1.0 User Manual

TABLE OF CONTENTS

10.1 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8110.2 Remote login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

10.2.1 Remote login with Surveillance Plugin installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8110.3 Live screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8410.4 Playback screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8610.5 Remote Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8710.6 Local Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

SECTION 11 HDVision Mobile App for Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8911.1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8911.2 Help screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

11.2.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9111.2.2 Live (View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9211.2.3 (Remote) Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9211.2.4 Record (Local Playback) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9311.2.5 Image (Manager) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9311.2.6 Remote Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9411.2.7 Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9411.2.8 Device (Manager). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

SECTION 12 Using Video Player Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9612.1 Installation on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9612.2 Play video file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

12.2.1 Capture image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9912.2.2 Save clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

APPENDIX A Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101A.1 System troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101A.2 Best Practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

vi www.Observint.com

NOTES

1R4, R8, R16 DVR V8.1.0 User Manual

SECTION 1: SYSTEM OVERVIEW

SECTION 1 Systems OverviewCongratulations on purchasing your new Embedded DVR security system! Your system includes the following key features:

General

• Connectable to 4, 8 or 16 compatible analog camera (depends on the capacity of the DVR)• Supports H.265 / H.264 video file formats• PAL / NTSC adaptive video inputs• Each channel supports dual-stream• Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.• The quality of the input and output record is configurable

Local Monitoring

• HDMI / VGA outputs provided• HDMI video output at up to 4K resolution• Multi-screen display in Live is supported, and the display sequence of channels is adjustable• Live screen can be switched in groups. Manual switch and auto-switch are provided and the auto-switch interval is

configurable• Custom window-division live display layout configuration• Configurable main stream and sub-stream for the live display• Quick setting menu is provided for live display• Motion detection, video tampering, video exception alert and video loss alert functions• Privacy mask• Multiple PTZ protocols supported; PTZ preset, patrol and pattern• Zooming in by clicking the mouse and PTZ tracing by dragging mouse

HDD Management

• Up to 8 TB storage capacity for each disk supported (refer to the specifications for your recorder for hardware capabilities) • S.M.A.R.T. and bad sector detection• HDD group management• HDD property: read-only, read / write (R / W)• HDD quota management; different capacities can be assigned to different channels• HDD health monitoring

Recording, Capture and Playback

• Continuous, event, PIR video recording parameters and recording modes• Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and manual recording

2 www.Observint.com

• Searching record files and captured pictures by events (alarm input / motion detection)• Tag adding for record files, searching and playing back by tags• Locking and unlocking record files• Local redundant recording and capture• Normal / Smart video playback mode• Searching and playing back record files by channel number, recording type, start time, end time, etc.• Supports playback by main stream or sub stream• Smart search for the selected area in the video• Zoom during playback• Reverse playback of multi-channel• Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and locating by

dragging the mouse• Supports thumbnails view and fast view during playback• Manual capture, continuous capture of video images and playback of captured pictures

Files Management

• Export video data by USB device• Export video clips during playback• Lock / unlock alarm information to prevent / allow erasure. • Alarm and Exception• Alarm for video loss, motion detection, HDD error, and HDD full, etc.• Alarm triggers full screen monitoring, audio alarm and sending e-mail

Other Local Functions

• Operable by front panel, mouse, remote control, or control keyboard• Multi-level user management; admin user is allowed to create many operating accounts and define their operating permission,

which includes the limit to access any channel• Operation, alarm, exceptions, and log record and search• Manually clearing alarms • Import and export device configuration information

Network Function

• IPv6 is supported• TCP/IP protocol, DHCP, DNS, DDNS, NTP, SADP, SMTP, NFS are supported• TCP, UDP and RTP for unicast• Support access by HDVision Mobile app• Remote Web browser access by HTTPS ensures high security• Remote reverse playback via RTSP• Remote search, playback and download




• Remote parameters setup• Remote viewing of the device status, system logs and alarm status• Remote HDD formatting and program upgrading• RS-485 transparent channel transmission• Alarm and exception information can be sent to the remote host• Remotely start / stop recording• Remotely start / stop alarm output• Remote PTZ control• Remote JPEG capture• Two-way audio and voice broadcasting• Embedded Web server

1.1 Using the mouse

Mouse control

A standard 3-button (left / right / scroll-wheel) USB mouse can also be used with this DVR. To use a USB mouse:

1. Plug the USB mouse into the either the front panel or back panel USB connector of the DVR.

2. When the recorder is powered on, the mouse will be automatically detected. If the mouse is not detected, the mouse may not be compatible with the DVR. Please refer to the recommended device list from your provider.

Using the mouse

1. Left Button:

— Click to select menu options. — During live viewing in split-screen view, double-click on a channel to view it in full-screen. Double-click the channel

again to return to split-screen viewing. — Click on a channel in the Live screen to open Camera Quick Toolbar. — Click and hold to drag sliders and scales on menu mode.

2. Right Button:

— Click once to open the task bar on the Live screen. — In menus, click to go back or close the menu.

3. Scroll Wheel:

— In menus, scroll to move up / down through the menu content. — While hovering over the volume control wheel, scroll to turn system volume up / down.

4 www.Observint.com

Using the Remote Control

3

5

11

1416

9

1

6

4

2

10

13

15

12

78

9

No. Icon Description

1 1-8 Numeric keys Press to display channel 1~8

2 9, 0 Numeric keys

3 ALL Press to display all channels Multiple display mode

4 Menu Press to enter or exit the Main Menu

5 Mute Mute On/off

6 Submenu Go to submenu

7 Up arrow key; Volume increase

8 SEL Press to enter the selected menu item and edit the setting

9 Left/Right key; Decrease/increase parameter value of control bar.

10 Down arrow key; Volume decrease

11 Press to rewind during video playback

12 Press to fast forward during video playback

13 Press to play recorded video or enter the recording search menu

14 Press to start manual recording

15 Press to stop manual recording or stop the video playback

16 | | Press to pause the video playback or enter frame-playback mode

Using the Virtual KeyboardWhen you click in an editable data entry field, a virtual keyboard will appear. Click on the character in the keyboard to enter it into the field. When the data entry is complete, click the Enter key in the lower right corner.

Move cursor left, right

Enter

Click to delete previous character

Click for upper,

lower case



SECTION 2: INITIAL SETUP

SECTION 2 Initial SetupWhen the DVR is first powered on, it must be activated. Activation sets the admin user password and a Lock Pattern if used.

After Activation, you can use the Wizard to setup the basic configuration of the system, including network parameters, time, cameras, etc.

2.1 Activation

When the DVR powers on, a “SYSTEM INITIALIZING” splash screen normally appears within 3 minutes. If it is the first time powering on the recorder, an activation screen will open. You must use this menu to setup an admin password for the system, and an Unlock Pattern, if preferred, for quickly accessing the configuration menus if the recorder.

1. In the screen shown above, enter your admin password in the New Admin Password and Confirm Password fields (see below). Ensure that the Password Strength of your password is at least Medium (preferably Strong).

NOTE If you forget your password, you will be unable to login the system, please contact your vendor to reset the password.

6 www.Observint.com

2. If you want to use an Unlock Pattern to access the configuration menus, open the Unlock Enable drop down list, and then click Enable. Click Apply to continue.

3. Click the Draw button to open the Set Unlock Pattern window.

4. In the Set Unlock Pattern window, drag the mouse cursor across a pattern of circles, then release the mouse.

5. Repeat the pattern you entered, and then click Apply to save the configuration. The configuration Wizard initial screen will open.




2.2 Using the Wizard for initial configuration

Use the Wizard to setup the basic configuration of your system. Advanced configuration options are available in the Setup menus. Refer to the firmware user manual (to be provided) for your recorder for more information.

1. When the initial Wizard window appears, click Start Wizard to continue.

2. The next Wizard screen is used to configure the network settings of the recorder. Initially, the recorder acquires network using DHCP (Dynamic Host Configuration Protocol) which usually exists somewhere on your LAN. DHCP provides network settings that are compatible with other devices on your LAN.

8 www.Observint.com

a. It is preferred to have fixed network settings instead of dynamic settings, however. To change from dynamic network settings to fixed settings, copy the settings found through DHCP for the Local Connection and DNS, uncheck the DHCP select box near the top of the menu, then re-enter the DHCP Local Connection and DNS settings. You can also enter your own network settings for the recorder (these must be compatible with other devices on the LAN). If you choose to enter your own network parameters, consider the following:

IP Address: The IP address identifies the DVR in the network. It consists of four groups of numbers between 0 to 255, separated by periods. For example, “192.168.001.100”.

Subnet Mask: Subnet mask is a network parameter which defines a range of IP addresses that can be used in a network. If IP address is like a street where you live then subnet mask is like a neighborhood. The subnet address also consists of four groups of numbers, separated by periods. For example, “255.255.000.000”.

Gateway: This address allows the DVR to access the Internet. The format of the Gateway address is the same as the IP Address. For example, “192.168.001.001”.

DNS1/DNS2: DNS1 is the primary DNS server and DNS2 is a backup DNS server. Usually should be enough just to enter the DNS1 server address.

b. You can also configure the ports the DVR. If you need to change the port numbers of your DVR, consider the following:

Web Port: This is the port that you will use to log in remotely to the DVR (e.g. using the Web Client). If the default port 80 is already taken by other applications, please change it.




Client Port: This is the port that the DVR will use to send information through (e.g. using the mobile app). If the default port 9000 is already taken by other applications, please change it.

RTSP Port: This is the port that the DVR will be allowed to transmit real-time streaming to other device (e.g. using a streaming Media player.).

HTTPS: HTTPS is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. If you want to log in remotely to the NVR using Web Client, you need to complete the port forwarding in your router. The default port number is 0443.

PPPoE: PPPoE is an advanced protocol that allows the DVR to connect to the network more directly via DSL modem. Check the Enable PPPOE box, and then enter the User name and Password of the PPPoE.

c. Click Next to continue.

3. Use the Date/Time menu to set the Date, Time, Date Format, Time Format, Time Zone, NTP and DST (daylight savings time).

a. When changing parameters in the Date and Time tab, consider the following:

Date: Click on the calendar icon to set the system date.

Time: Click to set the system time.

Date Format: Choose from the drop down menu to set preferred date format.

Time Format: Choose time format between 24-hour and 12-hour.

Time Zone: Set the correct time zone.

b. Click the NTP tab. To use a Network Time server to automatically set the date and time in your recorder, check the Enable NTP box, and then select a Server Address from the drop down list. Click Update Now to acquire the current Date and Time information.

10 www.Observint.com

c. Click the DST (Daylight Savings Time) tab. Setup the values in the DST menu to match your local DST custom, if preferred.

If changing the DST settings, consider the following:

DST: Enable if Daylight Saving Time (DST) is observed in your region.

Time Offset: Select the amount of time to offset for DST

Time Mode: Choose to set the daylight saving time in weeks or in days

Start Time/End Time: Set the start time and end time for daylight saving.

4. Click Next to continue.

5. In the Disk menu, you can configure how your disk (HDD) will be used. The Overwrite (Auto) feature enables you to always keep a previous, optional number of days of data written to the HDD when the disk becomes full, and Format initializes the HDD for use in the recorder and erases all data on the disk. If you installed HDDs in your recorder, it is strongly advised to format these drives before using your recorder.



a. To configure the HDD for Overwrite:

i. Check the select box for the HDD you want to configure from the list above.

ii. Open the Overwrite drop down list, and then select Auto.

b. To format an HDD:

i. Check the select box for the HDD you want to Format from the list above.

ii. Click the Format button. Allow the format operation to complete before continuing.


Use the Resolution menu to select an output resolution that matches your monitor. The DVR automatically adjusts the output resolution during start up to match the highest resolution of your monitor.



7. To change the resolution, open the drop down list, select the resolution you prefer, and then click Apply.


The Mobile screen shows the P2P settings provided with your recorder, and a QR code you can scan to easily connect the DVR to the mobile app HDVision (available free for Android and iOS).

9. Click Next to continue. The Summary screen shows the settings selected the Wizard.



10. In the Summary screen, you can:

— Check the select box to Don’t show this window next time. — Click Previous to return to the Wizard screens and change your selections. — Click Finish to close the Wizard.

11. Click Finish to close the Wizard.



SECTION 3: CHANNEL - LIVE DISPLAY

SECTION 3 Channel - Live Display Use the Channel menus to configure the camera, live display, PTZ setup, motion setup, convert mode, and other camera related configuration parameters. The DVR supports only compatible analog cameras connected to the backpanel.

3.1 Live display

Use the Live display to view video streaming from your cameras. The display can show one video frame, or split into up to 16 video frames. The display also includes Status icons in each frame that indicate is recording, or detected motion, and I/O alarm, or an HDD problem.

Task Menu Bar

Start Menu

Quick Setting Toolbar

Camera Title

System Date / Time

Status Icons

The Live screen includes several useful features:

• Camera Title — A-: This indicates that the camera connected is an AHD camera — T-: This indicates that the camera connected is a TVI camera — C-: This indicates that the camera connected is a CVI camera



3.1.1 Status Icons

This indicates that the DVR is currently recording.

This icon appears when the camera has detected motion.

The icon indicates that the external I/O alarm device is triggered

This icon indicates that the HDD is in error to work

This icon indicates the HDD is unformatted

This icon indicates the HDD is full.

This icon indicates the HDD is read-only.

3.1.2 Start menu

Click to switch user or enable multi-user.

Click for search and playback.

Click to Setup the system (enter menu mode).

Click to Lock / Unlock the screen.

Click to Shutdown, Reboot and Log out of the system.

NOTE If the recorder is not in menu operation for one (1) minute, the screen will lock to prevent unauthorized OSD operations.

• Unlock and Lock Screen

If the DVR is not in menu operation 1 minute, the screen will be locked to protect unauthorized OSD operation. You can also lock the screen operation manually by going to the Start menu and then clicking the Lock Screen icon.

• Shutdown

Click Shutdown to open the Shutdown menu. In this menu, you can either Shutdown (to power off), Reboot, or Logout.


If you select Logout, the Live screen will close, and you must login again to continue.

3.1.3 Toolbars

• Camera Quick Setting Toolbar

Play last 5 min. recordedRecord start/stop Zoom*

PTZ control panel

Capture snapshot Adjust color

* ZOOM: Click to zoom-in on the channel. When the zoom icon appears, press and hold the left mouse button, then drag across the area you want expand.

• Task Menu Bar

To open the Task Menu Bar, click the right mouse button anywhere in the Live screen.

Screen layout options (n x n)

Open Start menuInformation

available Layout options Network

disconnected

Manual Record or Alarm start / stop

View channel sequence

Quick playback*

Adjust volume

* Quick playback: Click to playback all channels from start of day or playback last 5 s, 10 s, 30 s, 1 min, 5 min.



• Setup (Menu mode)

To open the Setup menus, click the icon in the lower right corner of the Task Menu Bar, and then click the Setup icon. Click the block for the setup configuration you want to see or change. Using these menus may require authentication.

3.2 Live screen controls

3.2.1 Channel - Live screen

To configure the Live screen, open the Start menu and select Setup. You may have to authenticate your credentials to open the menu. The following Setup menu will appear over the Live screen.

To configure the Live screen channels, click the Channel tile. (See above.)



For each camera channel, click the icon in the Setup column. The following menu will appear. Adjust the parameters as needed.

Channel: Select a channel to configure

Channel Name: Assign a meaningful name to the device

Date Format: Select the Date format. Not relevant for analog cameras

Time Format: Select the Time format. Not relevant for analog cameras

Refresh Rate: Refresh rate Not relevant for analog cameras

Camera Type: Choose a camera type (Auto, AHD, TVI, CVI) for analog camera

EQ Level: Choose an AHD EQ (Enhanced Quality) level depends on your camera video cable

Convert: Check the box If you want to hide the live image of this channel

Show Name: Check to show the camera name in live screen

Show Time: Check to show the system time in live screen

Adjust the HUE, BRIGHTness, CONTRAST and SATURATION for the best image quality.

Default: Click Default to load default settings, click Apply to save settings, click right buttons of your mouse to exit.

3.2.2 Channel - PTZ screen

Use the PTZ screen to configure cameras with PTZ (Pan and Tilt and/or Zoom) capability.



Columns on the PTZ menu include:

• Channel: Channel name• Signal Type: Analog for analog channels, Analog & Digital for IP channels.• Protocol: Choose the communication protocol between the PTZ capable camera and DVR. If your camera support UTC (Up the

Coax) function, you can choose COAX1 or COAX2 to display your camera OSD menu or control the UTC PTZ function.• Baudrate: The speed of the information sent from the DVR to the PTZ camera. Make sure it matches the compatibility level of

your PTZ camera.• DataBit / StopBit: The information between the DVR and PTZ camera is sent in individual packages. The DataBit indicates

the number of bits sent, while the EndBit indicates the end of the package and the beginning of the next (information) package. The available parameters for DataBit are: 8, 7, 6, 5. Options for the StopBit are 1 or 2.

• Parity: For error check. See the documentation of your PTZ camera, to configure this setting.• Cruise: Enable to use the Cruise mode. In order to use the Cruise mode, you need to set a number of preset points.• Address: Set the command address of the PTZ system. Please be noted that each PTZ camera needs a unique address to

function properly.

3.2.3 PTZ control panel

To open the PTZ control panel, click on the camera video in the Live display, and then click the PTZ control panel icon on the Camera Quick Setting toolbar. Three menus / control panels are available: UTC, PTZ and PRESET.

UTC - Up the Coax

Use the PTZ menu to navigate and configure the camera using the OSD menus. These menus are usually different for all types of cameras.



PTZ

Use the PTZ menu to point the camera at your surveillance target and control the ZOOM, FOCUS and IRIS. The SPEED slider controls how fast the camera moves.

PRESET

Use the Preset submenu to create PRESET configurations. Using PRESET configurations, you can quickly move your PTZ camera to a “preset field of view.



3.2.4 Motion

Use the Channel | Motion menu to configure motion parameters. When motion has been detected by one or more cameras, your DVR can notify you by sending an email alert with an attached image of the event, and/or send a push notifications to your HDVision Mobile app.

To configure a camera for motion detection:

1. Check the Switch select box to enable Motion Detection for that camera.

2. Open the Sensitivity drop down list to select the sensitivity of detection. Level 1 provides the lowest sensitivity, and level 8 provides the highest sensitivity. Selecting the sensitivity correctly may require testing.

3. Click the icon in the Setup column. In the screen that opens (FOV not shown in the screen below), you can select the areas of the camera field of view were you want to sense for motion. Red highlights indicate where motion will be sensed. By default, the motion is sensed everywhere in the field of view. For improved efficiency of your system, select only the areas where motion is of interest.



Motion detection area (red highlight)

— To disable motion detection in an area of the screen where it is being sensed, drag a rectangle with the mouse across the area, starting on a segment highlighted in red, where motion detection is enabled.

— To enable motion detection in an area of the screen where it is not being sensed, drag a rectangle with the mouse across the area, starting on a segment that is not highlighted, where motion detection is disabled.

4. Right click on the Setup screen to return to the Motion menu.

5. Click the Alarm button to open the Motion Alarm menu. Use this menu to configure how the recorder will react to a motion detection event. The Motion Alarm menu is shown below.

6. Configure the motion alarm options for the camera you are configuring:



— Buzzer: The DVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when the motion is detected.

— Alarm Out: Optional function. If your DVR support to connect to external alarm device, you can set to emit an alarm tone.

— Latch Time: To configure the external alarm time when motion is detected. — Record: Click the settings icon and choose which channel(s) you want to record when the motion detection is triggered. — Post Recording: You can set how long after an event occurs that the DVR will continue to record. The recommended

recording length is 30 seconds but it can be set higher up to 5 minutes. — Show Message: Check the select box to display the motion icon on the live screen when the motion is detected. — Send Email: You can let the DVR to send you an auto-email when the motion is detected. You must configure your email

settings to use this feature. See “6.3 Email setup” on page 39. — Full Screen: If this function is enabled and a motion is detected in a channel, you will see that channel in full screen. — FTP Upload: To upload alarm images to FTP server when motion is detected. To enable FTP, please see “6.4 FTP setup”

on page 40.

7. Click Save to retain your settings.

3.2.5 PIR

Use the PIR menus to define a detection zone for cameras that support the PIR feature. PIR senses for a heat signature.

To setup cameras to use the PIR feature:

1. Check the select box to enable or disable PIR recording.

2. Set the sensitivity level for the area you setup for PIR detection. Level 1 the lowest sensitivity level, level 8 is the highest sensitivity level.

3. Click the icon in the Setup column to open the setup menu. See below.



In the Setup screen:

a. Click Select All to apply PIR detection in the entire field of view.

b. Click 5 points in a circular fashion to set the region in the field of view where PIR will be sensed.

c. Right click on the Setup menu to return to the PIR menu, and then click Apply to retain your settings.

4. Click the Alarm button at the bottom of the screen to open the PIR Alarm menu.

PIR ALARM feature

5. Configure the PIR alarm options for the camera you are configuring:



— Buzzer: Enable this option to sound an alarm tone when a PIR event is detected. You can set the buzzer duration in seconds when the PIR is detected.

— Record: Click the settings icon and choose which channel(s) you want to record when the motion detection is triggered. — Post Recording: You can set how long after an event occurs that the DVR will continue to record. The recommended

recording length is 30 seconds but it can be set higher up to 5 minutes. — Show Message: Check the select box to display the motion icon on the live screen when a PIR event is detected. — Send Email: You can let the DVR to send you an auto-email when a PIR event is detected. You must configure your email

settings to use this feature. See “6.3 Email setup” on page 39. — Full Screen: Check the select box to expand the live display of the channel to expand to full screen when a PIR event is

detected. — FTP Picture, Video Uploads: Check the select box(es) upload alarm images and/or videos to an FTP server when a PIR

event is detected. To enable FTP, please see “6.4 FTP setup” on page 40. — Picture, Video to Cloud Uploads: Check the select box(es) to upload images and/or videos to the Cloud service when

a PIR event is detected. To enable the cloud service, please see “7.2 Cloud settings” on page 46.

6. Click Save to retain your settings, and then right click the mouse to return to the PIR menu.



SECTION 4 RecordUses the Record menus to configure the recorder for encode the video and capture files, and when it will record.

4.1 Encode

Use the Encode Mainstream and Substream menus to configure the recording resolution, compression, etc. for each camera channel, and to enable Audio on the channel if available. In general, Mainstream configures the channel for the highest video resolution from the camera, and substream sets the video quality used for remote access (web client, smartphone app) and a central management system (CMS).

To open the Encode menus, click the Record tile in the main menu or click the Record tab on the Setup screen, and then click the Encode link the left panel.

Mainstream setup

1. In the Encode menu, click the Mainstream tab.

2. Configure each camera channel for the recording parameters you want to use. Recording parameters include: — Resolution: Resolution parameter defines how large the recorded image will be. Often this parameter is set to the

maximum resolution of the camera connected to the channel. — FPS: This parameter defines the number of frames per second the DVR will record. This parameter has a large effect on

the amount of video data recorded on the HDD. — Video Encode Type: This DVR supports only H.264 and H.265 encoding for analog cameras. — Bitrate Control: Select the bitrate level. For a simple scene, such as a gray wall is suitable constant bitrate (CBR). For

more complex scene, such as a busy street is suitable variable bitrate (VBR).

SECTION 4: RECORD


— Video Quality: Select an option from the drop down list. Six options range from Worst to Best. — Bitrate Mode: If you want to set the bitrate, then choose User-defined mode. If you want to select the predefined

bitrate, choose Predefined mode. — Bitrate: This parameter indicates the rate of data transfer that the DVR, and the data rate of video recording. Recordings

encoded at higher bitrates will generally have a higher quality. — Audio: Select this option if you want to record audio with video. You must have a microphone connected to the DVR or

are using a camera with audio capability. Audio channels are associated with the camera channels as shown in the menu. — ETR: ETR is used to select the same resolution, frame rate, etc settings for PIR/Motion triggered recording as other

recording modes. If ETR is not selected, PIR/Motion triggered recordings can have different resolution and frame rate settings from other recording modes.

3. Use the Copy feature to apply the settings of one camera channel to other channels, if necessary.

4. After changing parameters in the menu, click Apply to save your settings.

Substream setup

1. Click the Substream tab to open the substream menu.

2. Configure each camera channel for the substream recording parameters you want to use. You can use the Copy feature to apply the settings of one camera channel to other channels. Parameter definitions are similar to the Mainstream setup parameters. Use the definitions shown above.

3. Click Apply to save your settings.

4.2 Record

In the Record menu, use the Record tab to enable recording, select the stream (Mainstream or Dualstream) you want to record, and enable PreRecord if needed. The Record menu Record tab is shown below.

SECTION 4: RECORD


1. In the menu shown above, select the options you prefer for each camera channel:

— Record Switch: Check the select box to enable recording this channel. — Stream Mode: Choose video streams you want to record. You can record either Mainstream (only) or Dualstream

(Mainstream and Substream). If Audio is enabled on the channel, audio will also be recorded. — PreRecord: When this option is enabled, the DVR will begin recording a few seconds before an alarm event occurs. Use

this option if recording is triggered by motion.


4.2.1 Record Schedule

Use the Record Schedule graphical user interface (GUI) to define when recording a channel is enable for either Normal (continuous) recording, Motion triggered recording, or PIR triggered recording during the week. Notice that the schedule three rows for each day (one to mark Normal recording, one for Motion recording, and one for PIR recording), and one column for each 30 minute period. For each 30 minute segment of each day of the week, you can disable recording (no recording mode selected), or enable either the Normal, Motion, or PIR recording mode. The Recording Schedule GUI is shown below.

To configure a recording schedule for a camera channel:

1. Open the Channel drop down list at the top of the menu and select the channel you want to configure.

2. Click on one of the recording modes listed to the right of the matrix (Normal, Motion or PIR).

3. Drag the mouse linearly or diagonally across an area of the matrix where you want to enable that recording mode. To disable a recording mode on the schedule, select the mode you enabled, and then drag the mouse across the area you want to disable.

4. Select a different mode, and repeat the method in step 3 above. Recording modes cannot overlap.

SECTION 4: RECORD


5. When finished setting up the schedule, click Apply to activate it. You can also click Copy to use the same schedule for other camera channels.

4.3 Capture

The recorder capture feature menu is used to when and under what conditions pictures of the video on a channel are captured. The Record menu Capture tab is shown below.

For each camera channel:

1. Use the Capture menu to configure the following:

— Auto Capture: Check the select box to enable automatic capturing on the channel. — Stream Type: Select the stream to capture the image from. You can select either Mainstream or Substream. — Normal Interval: Time interval to capture an image during normal recording. You can select one of seven options from

5 seconds to 1 hour. — Alarm Interval: Time interval to capture an image when motion or PIR is triggered. You can select one of seven options

from 5 seconds to 1 hour. — Alarm Resolution: Selects the video resolution of the image when motion or PIR is triggered. — Manual Capture: Check the select box to enable manual capture in the channel.

2. Click Apply to save your settings. You can also click Copy to use the same schedule for other camera channels.

4.3.1 Capture Schedule

Use the Capture Schedule GUI to configure when captures occur. Click the capture Schedule tab to open the schedule. See below.

SECTION 4: RECORD


To configure a capture schedule for a camera channel:


2. Click on one of the capture modes listed to the right of the matrix (Normal, Motion or PIR).

3. Drag the mouse linearly or diagonally across an area of the matrix where you want to enable that capture mode. To disable a capture mode on the schedule, select the mode you enabled, and then drag the mouse across the area you want to disable.

4. Select a different mode, and repeat the method in step 3 above. Capture modes cannot overlap.


6. Repeat steps 1 through 5 above for each camera in the system.

SECTION 4: RECORD


SECTION 5 Alarm Configuration Use the Alarm menus to configure alarm parameters. MOTION and PIR menus included here are similar to the alarm menus in related sections of the manual.

5.1 Motion alarm handling

To open the Motion alarm menu, click the Alarm tile in then Main menu, and then click the Motion link in the left column. Use this menu to configure how the recorder will react to a motion detection event. The Motion Alarm menu is shown below.

1. Configure the motion alarm options for the camera you are configuring:

— Buzzer: The DVR can use its internal buzzer to emit an alarm tone. You can set the buzzer duration in seconds when the motion is detected.

— Record: Click the settings icon and choose which channel(s) you want to record when the motion detection is triggered. — Post Recording: You can set how long after an event occurs that the DVR will continue to record. The recommended

recording length is 30 seconds but it can be set higher up to 5 minutes. — Show Message: Check the select box to display the motion icon on the live screen when the motion is detected. — Send Email: You can let the DVR to send you an auto-email when the motion is detected. You must configure your email

settings to use this feature. See “6.3 Email setup” on page 39. — Full Screen: If this function is enabled and a motion is detected in a channel, you will see that channel in full screen. — FTP Picture, Video Uploads: Check the select box(es) upload alarm images and/or videos to an FTP server when a PIR



SECTION 5: ALARM CONFIGURATION


2. Click Apply to save your settings. You can also click Copy to use the same settings for other camera channels. Right click the mouse to return to the Live Main menu.

5.2 PIR

To open the PIR alarm menu, click the Alarm tile in then Main menu, and then click the PIR link in the left column. Use this menu to configure how the recorder will react to a PIR detection event. The PIR alarm menu is shown below.

1. Configure the PIR alarm options for the camera you are configuring:

— Buzzer: Enable this option to sound an alarm tone when a PIR event is detected. You can set the buzzer duration in seconds when the PIR is detected.

— Record: Click the settings icon and choose which channel(s) you want to record when the PIR event is sensed. — Post Recording: You can set how long after an event occurs that the DVR will continue to record. The recommended

recording length is 30 seconds but it can be set higher up to 5 minutes. — Show Message: Check the select box to display the motion icon on the live screen when a PIR event is detected. — Send Email: You can let the DVR to send you an auto-email when a PIR event is detected. You must configure your email

settings to use this feature. See “6.3 Email setup” on page 39. — Full Screen: Check the select box to expand the live display of the channel to expand to full screen when a PIR event is

detected. — FTP Picture, Video Uploads: Check the select box(es) upload alarm images and/or videos to an FTP server when a PIR



2. Click Apply to retain your settings. You can also click the Copy button to copy your settings to different camera channels. Right click the mouse to return to the Live Main menu.



5.3 PTZ Linkage alarm menu

To open the PTZ Linkage alarm menu, click the Alarm tile in then Main menu, and then click the PTZ Linkage link in the left column. For PTZ cameras, you can point the camera to a Preset when a Motion or PIR alarm event occurs. The Preset must be preconfigured. The PTZ Linkage menu is shown below.

1. Configure the PTZ Linkage alarm options for the camera you are configuring:

— Switch: Check the select box to enable the PTZ linkage feature. — Motion: Check the select box to enable a Motion detection alarm event to point a PTZ camera at a Preset field of view. — PIR: Check the select box to enable PIR alarm event to point a PTZ camera at a Preset field of view. — PTZ1 .. 4: Click the Settings icon associated with a PTZ camera, and then, in the popup menu, select the PTZ camera

channel and a Preset field of view associated with the camera to point the camera in that direction when Motion and/or PIR alarm event occurs.

2. Click Apply to retain your settings. You can also click the Copy button to copy your settings to different camera channels. Right click the mouse to return to the Live Main menu.



5.4 EXCEPTION

To open the Exception event menu, click the Alarm tile in then Main menu, and then click the Exception link in the left column. The Alarm Exception menu is shown below.

Use the Exception menu to configure the recorder to send alert(s) when certain conditions occur. At this time, the event types include:

— No Space on Disk: When an HDD is full. — Disk Error: If the HDD is not detected properly. — Video Loss: If a camera is not connected properly or a failure in the network or camera occurs.

1. For each Exception type, configure the following:

— Switch: Check the select box to enable the monitoring of the event. — Buzzer: Set the buzzer duration when the event occurs (Off/10s/20s/40s/60s). To disable buzzer, select OFF. — Latch Time: Specify how long an external alarm device will sound (10s, 20s, 40s, 60s). Recorder must be connected to

an external Alarm Out device, such as a buzzer. — Alarm Out: Check the select box to enable the external alarm device to sound. Recorder must be connected to an

external Alarm Out device, such as a buzzer. — Show Message: Check the select box to display a message on the screen when the Exception event occurs. — Send Email: Check the select box to send you an auto-email when the Exception event occurs.

2. Click Apply to retain your settings. Right click the mouse to return to the Live Main menu.



SECTION 6 Network Configuration Use the Network configuration menus to setup This menu allows you to configure network parameters, such as PPPoE, DHCP, and 3G. The most common types are DHCP. Most probably your network type is DHCP, unless the network is manually addressed. If you need an authentication user name and password to the Internet, then choose PPPoE. If you want to use mobile network connection, then choose 3G.

6.1 General settings

Open the Network General settings menu by clicking the Network tab in the Live Main menu. Network general settings show the Ethernet settings for the recorder. In this menu, you can use DCHP to acquire compatible Ehternet network settings from a DHCP server on your network (often with a router), or disable DHCP (uncheck the DHCP box) and enter your own settings. Settings you use must be compatible with other devices on the network to avoid network address conflicts.

Parameters shown in the General screen include:

— IP Address: The IP address is the unique identifier for every machine using network. It consists of four groups of numbers between 0 to 255, separated by periods. For example, “192.168.001.100”. Each device on a network must have a unique network IP address and be compliant with network addressing rules.

— Subnet Mask: Subnet mask is a network parameter which defines a range of IP addresses that can be used in a network. If IP address is like a street where you live then subnet mask is like a neighborhood. The subnet address also consists of four groups of numbers, separated by periods. For example, “255.255.000.000”.

— Gateway: This address allows the DVR to access the Internet. The format of the Gateway address is the same as the IP Address. For example, “192.168.001.001”.

SECTION 6: NETWORK CONFIGURATION


— DNS1/DNS2: DNS1 is the primary DNS (Domain Name Server) server and DNS2 is a backup domain name server. A DNS server translates a website host name (such as ESPN.com) to the IP address understood by routers on the internet. The default DNS addresses are 8.8.8.8 and 8.8.4.4 (provided by Google).

6.1.1 PPPoE settings

PPPoE (Point-toPoint Protocol) is a specification for connecting multiple users on an Ethernet local area network to a remote site through common customer premises equipment, such as a DSL modem.

PPPoE is disabled by default. To use PPPoE:

1. Check the PPPoE select box, and then enter the User name and Password of the PPPoE device.

2. Click Apply to save your settings. Reboot the system to activate the PPPoE settings.

6.1.2 Port Configuration

The Port configuration menu is used to adjust the Ethernet ports used to address the Web, Media, RSTP and HTTPS services. Normally these ports numbers do not need to change unless the ports are also used by other devices.

The port feature supports UPnP (Universal Plug and Play) a useful feature for automatically port forwarding a router for direct access to the recorder from Internet. The Port configuration menu is shown below.



Port configuration parameters include the following.

— Web Port: This port is used to log in remotely to the recorder (e.g. using the Web Client). If the default port 80 is already taken by other applications, please change it.

— Client Port: This is the port the recorder will use to send information. If the default port 9000 is already taken by other applications, please change it.

— RTSP Port: Default is 1050, if the default port 1050 is already taken by other applications, please change it. — UPNP: If you want to log in to the recorder remotely using a Web Client, you need to port forward the router for your

recorder. If your router supports UPnP, you can enable it both in the router and recorder to automatically setup port forwarding for a remote login. Otherwise, it must be setup manually.

Adjust the port configuration parameters as needed, and then click Apply. Right click the mouse to return to the Main menu.

6.2 DDNS settings

This menu allows you to configure DDNS settings. The DDNS provides a static address to simplify remote connection to your remotely. To use the DDNS, you first need to open an account on the DDNS service provider’s web page.

Observint technologies recommends a P2P DDNS service. Options include No-IP, DYNDNS, DDNS_3322, CHANGEIP, and DNSEXIT.



1. To use DDNS with your recorder, select the preferred options in the screen shown above:

— DDNS: Check the select box to enable DDNS. — Server: Open the Server drop down list to select the preferred DDNS server (DDNS_3322, DYNDNS, NO_IP, CHANGEIP, or

DNSEXIT).

— Domain: Enter the domain name you created on the DDNS service provider’s web page. This will be the address you enter in the URL box when you want to connect remotely to the recorder via PC. Fox example: dvr.no-ip.org.

— User/Password: Enter the user name and password you obtained when creating an account on the DDNS service provider’s web page.

2. After all parameters are entered, click Test DDNS to test the DDNS settings. If the test result is “Network is unreachable or DNS is incorrect”, please verify that the network is functioning properly, and the DDNS information is correct or not.

3. Click Apply to save your settings. Right click the mouse to return to the Main menu.



6.3 Email setup

To use Email notifications of an alarm event, use the Email setup menu to configure your account settings. You can receive an Email notification when an alarm is triggered, the HDD becomes full, the HDD is in error state, or a Video Loss occurs. You can configure the menu to send Email notifications to up to three recipients. Notification email will appear in your account Sent folder.

Use the Email Schedule menu to specify when email notifications are sent. This schedule must be configured to complete email setup.

1. To setup your recorder for Email notifications, configure the following parameters:

— Email: Check the select box to enable your Email settings. — Encryption: Open the drop down list and select the appropriate option for your Email provider. Options include Auto,

SSL, TSL, and Disable. If you are unsure about the correct setting, set Encryption to Auto (default). — SMTP Port: Enter the SMTP port of your email server. — SMTP Server: Enter the SMTP server address required by your email provider. — User Name: Enter your email address. — Password: Enter the password of your email account. — Receiver 1~3: Enter the email addresses you want to receive event notifications from the recorder. — Interval: Configure the time interval between email notifications from the recorder.

2. To make sure all settings are correct, click Test Email. The system sends an automated email message to your inbox. If you received the test email, it means the configuration parameters are correct.




6.3.1 Email Schedule

Configure the Email Schedule to configure when an Email notification is sent.

The color codes on email schedule have the following meanings:

• Green: Slot for Motion detection event.• Red: Slot for Exception (HDD full, HDD error, or Video Loss) alarm.• Purple: Slot for PIR event.

To configure this GUI:


2. Click on one of the notification modes listed to the right of the matrix (Motion, Exception or PIR).

3. Drag the mouse linearly or diagonally across an area of the matrix where you want to enable that notification mode. To disable the notification on the schedule, select the mode you enabled, and then drag the mouse across the area you want to disable.

4. Select a different mode, and repeat the method in step 3 above. Notification modes CAN overlap.


6. Repeat steps 1 through 5 above for each camera in the system from which capture files are saved.

6.4 FTP setup

This menu allows you to setup FTP parameters to upload capture files from the recorder to your FTP server.



Use the FTP Schedule menu to specify when capture files are sent to the FTP server. This schedule must be configured to complete FTP setup.

1. To configure the FTP feature, configure the following settings:

— FTP Enable: Check the select box to enable FTP function. — Server IP: Enter your FTP server IP address or domain name. — Port: Enter the FTP port for file exchanges. — User Name / Password: Enter your FTP server user name and password. — Directory Name: Enter the default directory name for the FTP file exchanges. — Test FTP: Click to test your FTP settings.

2. Click Test FTP to verify your FTP settings are working properly. If an error occurs, make adjustments to your settings.


6.4.1 FTP Schedule

Configure the FTP Schedule to configure when an capture files are sent to your FTP server.



The color codes on email schedule have the following meanings:

• Green: Slot for captures during Normal (continuous) recording.• Yellow: Slot for captures from Motion detection event.• Purple: Slot for captures from PIR detection event.

To configure this GUI:


2. Click on one of the file transfer modes listed to the right of the matrix (Normal, Motion or PIR).

3. Drag the mouse linearly or diagonally across an area of the matrix where you want to enable the transfer mode to your FTP server. To disable the transfer mode on the schedule, select the mode you enabled, and then drag the mouse across the area you want to disable.

4. Select a different mode, and repeat the method in step 3 above. File transfer modes CAN overlap.


6. Repeat steps 1 through 5 above for each camera in the system.



SECTION 7: DEVICE CONFIGURATION

SECTION 7 Device Configuration Use the Device menus to configure HDD internal storage and Cloud storage.

7.1 Disk

To open the Disk menu, click the Device tile in the Main menu, and then click Disk in the left frame. Click the Disk tab to show the HDDs configured in the system.

The Disk menu includes the following:

— Format HDD: Check the select box for the HDD you want to format, and then click Format HDD. To format the device, you must enter your user name and password, and then click OK to confirm to continue formatting.

— Overwrite: Use this option to overwrite old recordings on the HDD when the HDD is full. Open the drop down list and select the option you prefer. For example, if you choose the option 7 days then only the last 7 days recordings are kept on the HDD. To prevent overwriting any old recordings, select OFF. If you have disabled this function, please check the HDD status regularly to make sure the HDD is not full; recording is stopped if the HDD is full.

— Record on ESATA: This menu available when your recorder includes an e-SATA port on the rear panel. It will allow to record the video to an external e-SATA HDD in addition to an internal HDD(s). If e-SATA recording is enabled, the e-SATA backup function will also be disabled.


If the recorder supports multiple HDDs, an edit icon will appear on the menu. Click the icon to open the following menu.

To use the HDD menu:

1. Open the HDD ID drop down list and select the HDD you want to configure.

2. Open the Disk Type drop down list and select the attribute you want to apply to the HDD. Disk Type options are Read-write (default), read-only, and redundant.

— Set the HDD to Read-only mode to prevent new recordings from being written to the device. You can still search for and play recording on a read-only HDD.

— A Redundant HDD can be used to automatically backup recordings on (read-write) HDD. When a redundant HDD is designated, the system can be configured to record cameras in parallel to both the read-write HDD and the redundant HDD. This feature is useful for protecting data when an HDD failure occurs.

3. Open the Disk Group drop down list and select the Disk Group you want to assign to the HDD. The disk group feature can be used to balance recordings across multiple HDDs by assigning cameras to different disk groups. See “7.1.1 Disk Group” on page 45.



7.1.1 Disk Group

If your recorder supports multiple HDDs, you can configure the each HDD to be in a different group. HDD Disk Groups allow you to balance recordings across multiple HDDs. For example, you can record camera channels 1 through 4 (disk group) to one HDD hard drive and 5 through 8 (a different disk group) to a different HDD. This configuration can reduce usage of an HDD and may extend the its life. Open the Disk Group menu by clicking the tab.

To assign cameras to a disk group:

1. Open the Disk Group Type drop down list and select the type of group to configure.

2. Open the Disk Group drop own list and select the Disk Group you want to assign cameras to.

3. Click the numbered boxes, representing camera channels, to record to the HDDs in the selected group.

4. Click Apply to save the settings.

5. Repeat steps 1 through 4 above to configure other disk groups.

7.1.2 S.M.A.R.T. data

Use the S.M.A.R.T. menu do display performance data about the HDD(s) in the surveillance system and execute self-check performance tests. Open the S.M.A.R.T. menu by clicking the S.M.A.R.T. tab in the Device | Disk menu. See below. Refer to the HDD manufacturer’s website for definitions of the S.M.A.R.T. attributes.



If the message Whole Evaluation not passed, continue to use the disk appears, the HDD has encountered a fault, such as bad sectors. You can option the recorder to continue saving to the drive.

To execute a Self-check diagnostic:

1. Open the Self-check Type drop down list and select the diagnostic to run. There are three types tests are available:

— Short: This test verifies major components of the hard drive such as read/write heads, electronics and internal memory. — Long: This is a longer test that verifies the above plus it performs a surface scan to reveal problem areas on the disk

surface (if any) and forces bad sector relocation. — Conveyance: This is a quick test that verifies that the mechanical parts of the hard drive are working properly.

2. Click Check, and then allow the test to complete. Progress of the test is indicated in the Self-check State field to the left.

If an critical S.M.A.R.T. error found, the HDD can continue to be used, but there will be a risk to lose data. It is recommended to replace the HDD.

7.2 Cloud settings

The recorder can upload snapshots to the Dropbox cloud service. Currently, Dropbox offers free storage to set maximum.



To configure the recorder to use Cloud storage:

1. Create a Dropbox account using the same email address and password used for your recorder. Go to www.dropbox.com, then follow the on-screen instructions for setting up an account.

2. Check the Cloud Storage select box to enable this feature.

3. Enable Alarm Detection if you want to upload snapshots to Dropbox when the camera detects a motion or triggered by I/O alarm.

4. Enter a cloud storage Drive Name for your recorder.

5. Click Activate Cloud to activate the cloud feature.

a. Soon afterwards, a message will appear that an activation link was sent to your email address (the email address you used to create the Dropbox account). Check your email, and then click the link to activate the settings.

b. You will be directed to the Dropbox website. Click “Allow” to finalize the activation.

6. In the Cloud menu, click Apply to save your settings. You can click Copy to use the same settings with other cameras.

7. Repeat these steps above if you would like to enable cloud storage for the other cameras.



SECTION 8: SYSTEM SETTINGS

SECTION 8 System SettingsUse the System menus to configure see and configure General settings, Multi-users, Maintenance, and display system information.

8.1 General settings

Use the System Genera menu to configure general settings for the system including Language, video format, recording mode, etc.

1. In the General menu shown above, configure the following:

— Device Name: Enter the preferred name for your recorder. The name can include both letters and numbers.

— Device ID: Enter the preferred ID for your recorder. The device ID can include only numbers. This parameter is particularly important when operating one recorder, among other recorders, with a remote control. You can identify the target recorder using the Device ID.

— Language: Select a language you would like the system menus to be displayed in. Multiple languages are available. — Video Format: Select the correct video standard for your region.


— Menu Timeouts: Click the drop-down menu to select the time your DVR will exit the Main Menu when idle. You can also disable this by selecting OFF, which will also temporarily disable password protection.

— Mode: 5MP or Normal. — Show Wizard: Check the select box to display the Startup Wizard when you start or reboot your DVR.


8.1.1 Date and Time

The Date and Time menu includes three sections: Date and Time, NTP Settings, and DST Settings.

Date & Time

1. In the Date and Time section, configure the following as needed.

— Date: Click the calendar icon to change the date. — Time: Click the dialogue box to change the time. — Date Format: Open the drop down list to select the preferred date format. — Time Format: Open the drop down list to select the preferred time format. — Time Zone: Open the drop down list to select a time zone of your region or city.


NTP Settings

The NTP (Network Time Protocol) feature allows your DVR to automatically sync its clock with a time server. This gives it the ability to consistently have an accurate time setting.



3. Configure the NTP section as needed

— Check the select box to enable the NTP feature. — Select an NTP Server Address from the drop down list.

4. Click Update Now to manually sync the date and time.


DST Settings

With the Daylight Saving Time (DST) feature, you can automatically adjust the time in the recorder when DST is in effect.



6. Configure the DST Settings menu as needed:

— Enable DST: If DST is used in your time zone or region, check the select box to enable this option. — Time Offset: Select the amount of time that DST changes the time in your time zone. This refers to the difference

between Coordinated Universal Time (UTC) and the local time. — DST Mode: You can select how Daylight Saving starts and ends:

* Week: Select the month, a particular day and time when Daylight Saving starts and ends. For example, 2 a.m. on the first Sunday of a particular month.

* Date: Select the start date (click the calendar icon), end date and time when Daylight Saving starts and ends. — Start Time / End Time: Set the start time and end time for Daylight Saving.


8.1.2 Output Configuration

This menu allows you to configure video output parameters.



1. Open the Video Output drop down list and choose either option:

— LIVE-OUT: is used to configure the main output parameters. — SPOT-OUT: is used to select the VGA spot output. This option has no configurable parameters.

LIVE-OUT

2. After selecting the LIVE OUT option in the previous step, configure the following parameters:

— SEQ Mode: Select the screen layout you prefer when your DVR is in sequence mode. The layout determines how many video channels will be displayed.



— SEQ Dwell Time: Enter the time in seconds to display a video channel in sequence mode before displaying the next video channel (300 seconds is the maximum).

— Output Resolution: Select a display resolution suitable for your monitor. 1920 x 1080 will suit most monitor. If your recorder supports 4K output resolution, you can select either 2K (2560 x 1440) or 4K (3840 x 2160).

3. Click the SETUP button to adjust the Scale and offset of the image. Scale and offset adjusts the size and position of the display on the monitor.

a. To adjust the scale and offset:

i. Select either Scale, X Offset or Y Offset.

ii. Click the arrows icons below to adjust the size or position of the screen.

iii. Repeat i and ii for other adjustments as needed.

iv. Right click anywhere on the screen to exit Scale and Offset Setup.

4. Configure the following parameters as needed:



— Cursor Hidden Delay: Open the drop down menu to select the time your DVR will hide the mouse cursor when idle. Click OFF to disable this feature and temporarily disable password protection.

— Cursor Acceleration: To adjust the speed to move the mouse cursor. — Transparency: Drag the slider left or right to change the transparent of the Menu Bar and the Main Menu.


SPOT OUT

Spot out has no configuration options.

8.2 Multi-User setup

This menu allows you to configure the user name, password and user permission.

The system supports the following account types:

— ADMIN: System Administrator, has full control of the system. Admins change both administrator and user passwords and enable and disable password protection.

— USER: Normal User has access to Live, Search, Playback, and other functions. You can setup multiple user accounts with different levels of access to the system.

Change Password

To change the password for the administrator or user accounts:

1. Click the User Edit icon. Password must be at least 8 characters and can contain a combination of numbers and letters.



2. Enter the new password in the password and confirm fields.

3. Click Save to save your new password.

4. In the Authentication menu, enter the OLD password, and then click Authenticate.

5. In the Multi-User menu, enable Password Enable (strongly recommended).

Add New Users

To create a new user:

1. Select one of the user accounts that is currently disabled, and then click the User Edit icon. In the example below, user1 .. user 6 accounts are disabled.



2. In the User Edit menu, open the User Enable drop down list and then select Enable.

3. Click the User Name field to change the user name.

4. Open the Password Enable drop down list and then select Enable (strongly recommended).

5. Enter a new password in both the Password and Confirm fields.



6. Click Save.

7. In the Authentication window, enter.

Setting User Permissions

You must login as an admin user to set the user permissions for a user. Admin users can enable or disable access to certain menus and functions of each user account.



Click the icon in Permission column for the user you are setting permissions for.

8. Check the boxes next to any system menus or capabilities you want the user to use. Click All to check all boxes. Click Clear to check none of the boxes.

9. Click Save to save your settings.

8.3 Maintenance

In this menu you can search and view the system log, load default settings, upgrade the system, export and import system parameters, and configure system auto reboot.



8.3.1 Log

The system log includes all system events, such as motion alarms and system warnings. You can easily create a backup file of the system log and copy it to a USB flash drive.

To search and backup the system log:

1. Click the calendar icons in the Start Date and End Date fields to set the date range for the log messages you want to search for.

2. Click the Start Time and End Time fields and then edit the time to set the start time for the start date and end time for the end date to refine the time span of your search range.

3. Open the Log Type drop down list and select the type of events you would like to search. Select All to see the entire system log for the selected time period.

4. Click Search.

5. Browse log events listed in the your search result:



— Video events can be played back instantly by clicking in icon the Playback column. Right-click to return to your search results.

— Use the icons in the lower right corner of the screen to move between pages of system log events.

6. To backup the log you found:

a. Plug a flash drive for your log backup into a USB port.

b. Click Backup to copy the search result to a flash drive.

c. When the backup menu appears, navigate to the folder on the flash drive where you want to save the file.

d. Click OK to begin copying the file. Allow the backup operation to complete before continuing.

8.3.2 Load Default

You can reset the DVR settings to its out-of-box state. You can reset all settings, or just settings on specific menus. Restoring default settings will not delete recordings and snapshots saved to the hard drive.

To load defaults, gheck the items you want restore to default, or check Select All to choose all items, and then click Apply to load default settings of your chosen items.

8.3.3 Upgrade

Use the Upgrade feature to replace the firmware in the recorder with a newer version.

1. Copy the firmware file (.sw filename extension) to a USB drive.



2. Insert the USB flash drive into the USB port of the recorder.

3. In the Upgrade menu, click Select File button, and then select the firmware file in your USB flash drive. Click OK.

4. Click Upgrade to start the system upgrade. The system upgrade will last around 5-10 minutes. Allow the upgrade process to complete before continuing. Follow the on-screen instructions to complete the process. DO NOT power off the DVR or remove the USB from DVR during firmware upgrade.

5. After the upgrade process completes, remove the flash drive from the recorder.

8.3.4 Parameter Management

You can backup (Save) the main menu (system configuration) settings to a USB flash drive, and then restore (Load) them later to return the system to its former state. You can also Load the menu settings onto another recorder (must be same hardware).

To Save the Main Menu settings:

1. Plug a USB flash drive with sufficient space into a USB port on the recorder.

2. Click Save Settings on the Parameter Management menu.

3. Follow the on-screen instructions to complete the operation. You must enter the admin user password to complete the save operation.

4. Allow the operation to complete before continuing. The default name for the file you saved is DEVICE_Settings. See below.

5. Remove the flash drive from the USB port and store it in a secure place for possible use later.

To Load the Main Menu settings:

1. Plug a USB flash drive containing the Main Menu Settings you saved earlier into a USB port on the recorder.



2. Click Load Settings on the Parameter Management menu.

3. Navigate to the Main Menu Settings file you want to load and select it.

4. Follow the on-screen instructions to complete the load operation. You must enter the admin user password to complete the load operation.

5. Allow the operation to complete before continuing.

6. Remove the flash drive from the USB port and store it in a secure place for use later.

8.3.5 Auto Reboot

Use this menu to configure the recorder to automatically reboot on a schedule. This practice is recommended to maintain the operational integrity of recorder.

To setup Auto Reboot:

1. Check the Auto Reboot select box to enable this feature.

2. Open the Time drop down list, and then select either Every Day, Every Week, or Every Month.

3. Depending on your selection, use the lower menus to define what day and time the reboot will occur.

4. Click Apply to save your settings. You can also click Default to setup a reboot every Sunday at 12:00 am.

8.4 Information

The Information menus show important configuration data about the recorder. Use it to show system information, channel information, record information and network status.



If your DVR supports P2P, you will find the P2P ID and P2P QR code in the information page. You can scan this QR cord with mobile app to configure the app for remote viewing of the DVR.

8.4.1 Channel Information

Used the Channel Information screen to see the mainstream and substream recording configuration, motion detection status and other parameters for each camera.

View channel information for each connected camera such as alias, mainstream and substream recording specifications, motion detection status and privacy zone.



8.4.2 Record Info

Use the Record Info screen to see the recording information for each connected camera. This information includes the bitrate, stream type, recording resolution and frame rate (FPS), and other parameters.

8.4.3 Network Status

The Network Status screen includes a summary of all network settings.



SECTION 9 Search, Playback, Backup and TagsUsing Search features you can finds and playback previously recorded videos and snapshots that are stored on the HDD. Using the Backup feature you can save video and snapshots to a USB flash drive.

9.1 Using Search Features

Open the Start menu and click the Search button to open the Search mode menu.

Playback Status

Channel selection Video Playback Controls Timeline Time frame options

Search TypeSearch OptionsSearch Date

The Search menu includes the following:

• Search Options: the system provides various search & playback methods: General, Events, Sub-periods, Smart & Pictures• Search Date: search by a date to play back.• Search Type: the system provides different search types to narrow your search.• Channel Selection: to choose the channels you want to search & play.• Video Playback Controls: to control the video playback.

SECTION 9: SEARCH, PLAYBACK, BACKUP AND TAGS


Enlarge

Rewind Stop

Slow play Fast forward

Digital zoomPause

Video clipPlay by frame

Volume control

Snapshot Add Custom Tag

Add Default Tag

— Enlarge: the video playback to full screen — Rewind: x2, x4, x8 and x16 — Slow Play: 1/2, 1/4 and 1/8, 1/16 speed — Play — Pause — Play by frame: Click once to play a frame of the video — Fast Forward:, x2, x4, x8 and x16 — Digital Zoom: Click to zoom in then click-and-drag on a camera image during playback to zoom in on the selected area.

Right-click to return to regular playback. — Video Clip: Quickly save a section of video to a USB flash drive. While video is playing in the Search screen, click this

icon to begin recording a video clip. The icon will change to a Backup icon. Click the Backup icon to stop recording the video clip and open the Backup menu. Use the on-screen instructions to save the clip to a flash drive.

— Volume Control: scroll the slider bar to increase or decrease volume. — Snapshots: To capture a snapshot image to your USB flash drive. If the video playback is in split-screen view, move the

mouse cursor to the channel you want to capture, and then click the icon to save the snapshot. — Add Default / Custom Tag: Click to assign a name to the video clip. The clip can then be searched for by tag name.

• Timeline: Continuous recordings are shown with colored bars to represent different types of recording (legend shown in the bottom-right corner of the display). Use the time frame options to view a smaller or larger time period.

Different types of recording shown in different colors: — Continuous (Normal) and Manual recording in Green color — Motion recording in Yellow color — I/O recording in Red color — Alarm recording in Orange color — Smart search recording playback — PIR recording in Purple color

• Playback Status: display the video play status

9.1.1 Video Clip Backup

To use Video Clip icon to backup files:

1. Insert a USB flash drive into an unused USB port on your recorder.

1. Using the Search menu, play a recorded video file you want to backup .



2. Advance the file to the segment of the video you want to backup, and then click the Video Clip icon. The Video Clip scissors icon will change to a Backup icon.

3. When the video advances to the end of the segment you want to backup, click the Backup icon. A Backup Type menu will open.

4. In the Backup Type menu, select the file format you want to use, and then click the Save button. A Backup window will open. AVI was selected in the menu shown above. The default is RF, a proprietary format. (NOTE: RF file types can be played with the Video Player software provided.)

5. In the Backup window, the USB drive should open automatically. Double click on the folder where you want to save the backup file, and then click OK. A progress bar will appear showing that the copy operation is in progress.



6. When the copy operation completes, the message Backup Successful will appear.

7. Click Cancel to close the window, and then unplug the USB drive from the recorder. The downloaded file will appear on the flash drive like that the one highlighted below.



9.1.2 Search, Playback and backup video

Click the General option at the top of the Search screen. To search and play recorded video, open the Start menu and click the Search button. A screen somewhat like that shown below will appear.

1. Click the calendar icon in the Date field, and then select the date to search for video recording. Dates marked with a red underline have recorded video.

2. Check the select boxes for the search type you want to perform.

3. Check the select boxes for the camera channels you would like to search, or check Channel to search all channels with cameras.

4. The search result will display automatically on the timeline from 00:00 to 24:00.



5. Click the Play icon button to start playback. You can control other playback functions with other buttons on Video Playback Controls.

6. Use the time frame options to expand or contract the timeline to see more or less detail.

7. If you want to save a section of video during playing back:

a. Plug a USB flash drive into a USB port on the controller.

b. Play back the video you want to backup.

c. Click the Video clip icon.

d. Check the channel(s) you want to include in your video clip backup.

e. Move the mouse cursor to the timeline where you want to start the video clip.

f. Press and hold the left button of your mouse, and then drag the cursor to the timeline where you want to end the video clip.

g. The Clip icon will change to a Backup icon. Click the Backup icon to save the video clip.

h. Select a file type for your backup files.

i. On the Backup Type menu, notice the size of the backup file. Make sure your USB drive has enough free space to accommodate the file.

j. Click Save.

k. When the backup drive menu appears, navigate to the folder where you want to save the file.



l. Click OK to begin. The progress bar at the bottom of the window shows you the progress of the backup.

m. Allow the backup operation to complete before continuing.

9.1.3 Event Search, Playback and backup video

Click the Events option at the top of the Search screen. Use Event search is used to search for event triggered recordings during a time frame. You can easily back up the recording to a USB flash drive.



Channel selection

Search button Page controls

View optionsFile statisticsBackup and Play iconsEvent info

Search Type

Search Date / Time

To search, play & back up for events:

1. Choose the date and time you want to search.

2. Check the recording types you want to search, or check Search Type to choose all.

3. Choose the channels you want to search, or check Channel to choose all channels.

4. Click the Search button to start search.

5. Events fitting your search criteria are displayed in list form. You can double click the on one of the events to play the video of that event.

6. Click icons in the bottom-right corner of the menu to browse between pages of events, or enter the page you want to browse.

7. You can click the View option icons to switch the view to list form. Select either:

— List view: You can view the snapshots of the events. — Thumbnail view — Detailed view: In the detailed view mode, you can lock the video clips to keep them from being overwritten on the HDD.

Click the icon to lock or unlock the clip.

When you click on a video clip, the system will show the event information on the left bottom corner of the screen.

8. To select video clips, check the select box to select one video clip, or check the box next to Select to select all event clips in the page. The number of selected files and total size information will be displayed at the right bottom of the screen.

9. To backup the files you selected, click the Backup icon to save the video to USB flash drive, or click the Play icon in playback controls to play the video(s).



9.1.4 Event Playback Control

The Search screen appears as that shown below during playback.

Backup Play Legend Timeline Time frame options

Event list

Items in the screen above include:

• Event List: Click on the event to play, and check the select box for backup.• Use the Backup and Play recording icons as needed. • Video Playback Controls: See “9.1 Using Search Features” on page 65. Click the first icon to exit playback mode and

return to the Search menu. • Timeline shows the The event you are playing now will be displayed on the timeline.• Use the timeframe options to expand (for more detail) or compress the timeline.

9.1.5 Sub-periods Playback

Click the Sub-periods option at the top of the Search screen. Sub-periods playback allows you to play multiple normal recordings and motion events simultaneously from a single channel. With normal and event recordings, the video is divided evenly depending on the split-screen mode that has been selected. For example, if the video is an hour long and you have selected Split-screens x 4, each split-screen will play for 15 minutes.



Split screens


Search TypeScreen split number

Search Date

To search and play video in sub-periods:

1. Configure the date and time you want to search.

2. Select the split-screens you want the videos to be played in.

3. Select the recording types you want to search, or check Search Type to choose all.

4. Select the channel you want to search. Note: This feature supports to search and playback of one channel at a time.

5. Click the Play button to start playback. Control the playback with buttons on Video Playback Controls. Videos are being played in split-screens. When you left click on a particular split-screen, the time period of the video you clicked on will be displayed on the timeline. The color bar on top of the timeline indicates the time span of the video split-screen you have clicked. The color bar on the bottom of the timeline indicates the time span for the whole videos you have searched.

6. Use the timeframe options to expand (for more detail) or compress the timeline.

9.2 Smart Search and Playback

Click the Smart option at the top of the Search screen. Smart mode allows you to easily search and play the motion events in one or more specific areas of the channel.




Search TypeSearch Date

To start a smart search and playback:


2. Select the recording types you want to search, or check Search Type to choose all.

3. Select the channel you want to search, the motion recording in the selected channel will be searched automatically. Please note that this function only supports to search and play one channel at a time.

4. Click the Play button to start playback. Control the playback with buttons on Video Playback Controls. The color bar on the top of the timeline indicates the time span of the recordings you searched for. The color bar on the bottom of the timeline indicates the complete time span for the recordings you specified.

5. Use the timeframe options to expand (for more detail) or compress the timeline.

9.2.1 Smart Search Area

The smart search feature searches for motion in the entire field of view by default. For efficiency, you can specify one or more areas to narrow your search. To enter Smart search mode, click the Smart search icon on Video Playback Controls.

Enlarge

Rewind Stop

Slow play Fast forward

Digital zoom Capture

Add Custom Tag

Add Default Tag

Smart search

Pause

Play by frame Volume control



After clicking the Smart search icon, camera video will expand to full screen and the Smart controls bar will be visible.

Full screen detection Return to Playback

Delete areas created Search / Play video found

To define one or more specific areas, please do the following:

1. Click and drag the mouse cursor across the area you want to search. You can define multiple areas. You can also use the same action to delete areas you selected.

2. Click the Search icon to return to the Playback menu and play video(s) found for areas you selected. Blue marks will appear on the timeline indicating video that matches your search criteria.

9.2.2 Tags

The Tag feature is used to assign a descriptive name to a recording. The tagged recordings can then be easily found, replayed and backed up if needed.

Tags can be assigned to recording during playback, and in the Live screen when the Live video is being recorded. You can also edit the tag name later.

Create a tag in the Live fame

To create a tag during Live:

1. In Live, click on the Live frame you want to tag. If the video is not being recorded (no record icon in the upper right corner of the frame), click on the Manual Record icon to begin recording.

2. Click on the Add Custom Tag icon on then Quick Setting Toolbar.



Recording in progress

Add Custom Tag iconManual record

3. In the Add Tag popup window, click OK, or edit the Tag Name field, and then click OK. In the example below, the tag name Tag - Jc was entered.

Create a tag during Playback

To create a tag during Playback of a video recording, click on the Add Default Tag icon in the play control toolbar, or click on the Add Customized Tag icon and then enter a Tag Name in the popup window.

Add Custom Tag iconAdd Default Tag icon



If you select Add Default Tag, the recording is tagged with the name Tag. You can edit then name later. If you select Add Custom Tag, enter the tag name in the field, and then click OK to save the tag name.

Search for Tags

To find tagged recordings:

1. Open the Search window.

2. Click the Tag tab. Set Start / End Date and Time Results list Edit icon

Search button

Keyword field

3. Select the date and time range in the left panel to encompass when the tag was created.

4. Click the Search button. A Results list of entries will appear showing the tags created at that time range.

5. To play a tagged recording, double click on the entry in the list.

6. To edit the tag name, click the edit icon for the tag name you want to change.

7. To quickly find a recording with a specific tag name, enter the tag name in the Keyword field, and then click the Search button.



8. To play the tagged file, double-click on the entry in the tag search results list.

9.2.3 Picture Search and View

Click the Picture option at the top of the Search screen. This feature can be used to search, play and copy snapshots to a USB flash drive.

Channel selection

Search button Page controls

View optionsFile statisticsBackup iconEvent info

Search Type

Search Date / Time

To search, play and back up pictures:


2. Select the picture capture types you want to search, or check Search Type to choose all.

3. Select the channels you want to search, or check Channel to choose all channels.

4. Click the Search button. Pictures fitting your search criteria are displayed in list form. You can double click one of the pictures to show an expanded view.



5. Use the icons in the bottom-right corner of the menu to browse between pages of pictures, or go to the page you want to browse. You can switch the view of list form in by clicking below icons which is show at the right bottom corner of the screen:

— Thumbnails view. You can view the snapshots of the events. — List view. The events will be displayed in list. — Detailed view. You can view the details of the events.

6. Click on a picture to display its event information in the left lower corner of the screen.

7. To copy a picture to a USB flash drive:

a. Insert a USB flash drive into a USB port on the recorder.

b. Check the box(es) next the number of the picture(s) to select files, or check the box next Select to select all pictures in the list. The number of files selected and the total size information will be displayed at the right bottom of the screen.

c. Click the Save icon to copy the pictures to the USB flash drive. You can also click the Play icon to open the picture preview control window.

Picture Preview Control

Preview controlExit Preview Screen divisions

Picture list

Save / Play buttons

In the Picture Preview Control screen:

• Check the select boxes in the Picture List to view pictures, and then click the Play button to view the pictures in slideshow. • Check the select boxes in the Picture List, then click Save to copy pictures you selected to USB flash drive. • Click a Screen divisions icon to view one picture at a time, or or four or nine pictures at a time. • Use the Preview Control buttons to pause the slideshow, resume, go to the previous or next picture, etc. • Click the Exit preview icon to return to the Search - Picture screen.



SECTION 10 Remote LoginUse the Web Client to remotely access your DVR at any time via a PC. Before you access the Web Client, you need to ensure that the internet settings of the DVR are configured properly.

10.1 System Requirements

The minimum requirements for hardware and OS required to run Web Client are given as below.

Item Minimum Recommended

CPU Intel® Core™ i5 CPU Intel® Core™ i5 CPU or higher

RAM 4GB or more 8GB or more

Hard Drive 500GB or more 1000GB or more

Display RAM 2GB or more 4GB or more

Display Resolution 1280 × 1024 1920 × 1080

OS Windows 7 or above, Mac OS X® 10.9 or above

DirectX DirectX 11

Direct3D Acceleration Function

Ethernet Adapter 10/100/1000M Ethernet Adapter

IE Microsoft Internet Explorer (Ver. 11, 10, 9, 8). It does not support Edge.

10.2 Remote login

Important notes about remote login:

• Remote login to the recorder requires Microsoft© Internet Explorer© (IE). • You must install SurveillancePlugin.exe to fully use the features of the recorder’s Internet interface. Usually this is only installed

once, but if a newer version is released, a reinstall may be necessary. • If your computer is on the same network (router) as your recorder, you can usually use the IP address of the recorder for the IE

URL. • The recorder features UPnP. If your router also supports this feature, it may be very easy to setup port forwarding in your router

for access to the recorder from outside the router’s firewall (the Internet).

10.2.1 Remote login with Surveillance Plugin installation

To log into the recorder:

1. Open the IE browser.

SECTION 10: REMOTE LOGIN


2. Use the appropriate URL to connect to your recorder. If your PC is on the same LAN as your recorder, usually you can use the IP address of the recorder as the URL for your browser.

3. If the plugin SurveillancePlugin was not previously installed on your PC:

a. The recorder will prompt you to install the plugin. When the following screen appears, click the download link.

b. In the footer bar Run, Save or Cancel options appear, click Save.

c. Allow the download to complete, and then open your IE download directory and find the plugin file.



d. Close the IE browser, and then double-click on the plugin file to execute it.

e. Click Install in the setup wizard window, wait until the plugin installation completes. Follow the ons-creen instructions.

4. Open an IE browser window enter the same URL as before. If the plugin installation was successful, an authentication window will appear.



5. In the authentication window, enter your user name and password as shown above, and then click Login. The Live window will open.

10.3 Live screen

Channel Live frames (16)Open Channel List Color adjustPTZ controlsStream select Main Menu Tabs

Logout

Live toolbarScreen split

Open all channels Original proportion

Close all channels Digital zoom

Volume / Mute

Record On/Off

SnapshotEnlarge

Stretch

1. Double-click on a channel frame to expand the image to full frame.



2. Click the Color adjust icon, and then balance the screen colors using the sliders in the Color frame as needed for your monitor.

3. Click the Channel list icon. In the list that opens, you can start and stop manual recording, capture an image, and select main stream or sub stream video for each channel.



Record Capture Stream select

4. If you have a PTZ camera in the surveillance system, select the camera in the Live screen, and then click the PTZ icon to select it.

10.4 Playback screen

Open the Playback screen by clicking the Playback tab. You can playback recorded video from up to four channels at a time. Controls and options for the remote Playback screen are very similar to the console Search screen. For more information, see: “9.1 Using Search Features” on page 65.



10.5 Remote Settings

Open the Remote Settings screen by clicking the Remote Settings tab. Click the links in the left panel to open the menu for that item. For more information about items in the menu, refer to the descriptions of the firmware menus earlier in this manual.



10.6 Local Settings

Open the Local Settings screen by clicking the Local Settings tab. Items in this menu configure the directories on your local computer where you want to save record, download and capture files, and the format of record and capture files to save.



SECTION 11: HDVision MOBILE APP FOR REMOTE ACCESS

SECTION 11 HDVision Mobile App for Remote AccessYou can access your recorder or IP camera remotely using the free HDVision Mobile app for Android (version 5.0 or later) and iOS (version 7.0 or later for iPhone, iPad and iPod touch). It supports live, remote and local playback, record, capture, PTZ control snapshot, push notifications, etc from a DVR and NVR across 3G or WiFi networks. Additionally, it includes a Help system with procedures for most features of the device. You can download the application from the Google Play Store or iTunes.

Use of the app on Andriod and iOS is very similar. This example in this chapter uses screens captured on Android smartphone.

11.1 Getting Started

In this example, an Android phone was used to open the HDVision Mobile app for the first time, add a device, and open the Live display to view video streams from cameras. The device we added was attached to the same WiFi router we are connected to with our phone.

1. Install the HDVision Mobile app on your Android or iOS device.

2. Tap the app icon on your device to open it.

Tap to open the Main Menu Device link Tap to Add

Tap to find online devices

3. In the initial screen (see above, left) tap the icon in the upper right corner to open the Main Menu.

4. In the Main Menu, click Device to add a device.

5. Tap the Add icon in the upper right corner, then, to find Online Devices, tap that option in the drop down list (see above).


6. In the list of online devices, tap the checkmark to select a device, and then tap the Add Device button at the bottom of the screen. (See below, left.) A “Success” message should appear momentarily.

Tap to select device Tap Save Enter User Name / Password

Tap to Add Device

7. In the left screen above, tap on the device you added to open the Details screen.

8. In Details, enter the administrative User Name and Password for the device in the fields provided, and then tap Add Device. The Edit Device screen should open.

9. If the settings are correct for the device, a “Connected” message should appear on Edit Device. Tap Save to open the Live screen. The Live screen supports different split view layouts and screen rotation.



11.2 Help screens

The Help screens include procedures for using most features of the HDVision Mobile app and a description of the icons on each screen. This subsection includes each Help screen included in the V1.0 release.

To access the Help screens, tap the Help button on the Main Menu, and then select the feature of the component of the application you want help with.

11.2.1 Overview



11.2.2 Live (View)

11.2.3 (Remote) Playback



11.2.4 Record (Local Playback)

11.2.5 Image (Manager)




11.2.6 Remote Setting

11.2.7 Alarm


11.2.8 Device (Manager)



SECTION 12 Using Video Player SoftwareVideo Player software is used to play backed up files from your recorder. It is provided on a CD included with your system, and can be installed on a MS Windows PC or Apple Mac.

For Windows users, install the file named VideoPlayer_<x.x.xx_xxxx_xx_xx>.exe (for example: VideoPlayer_1.0.15_2017_01_06.exe). Minimum system requirements include:

• Intel® Pentium® 4 or above• Microsoft© Windows© XP / Vista / 7 / 8 / 10• 256 MB RAM• 16 MB video memory

For Mac users, install the file named VideoPlayer_<x.x.xx_xxxx_xx_x>.dmg (for example: VideoPlayer_1.0.15_2017_01_6.dmg).

12.1 Installation on Windows

To install Video Player on a Windows computer:

1. Copy the installation file to the hard drive of your computer.

2. Double click on the file to begin the installation. A Setup Wizard will open.

3. When the Setup window opens, click Next.

4. In the Select Destination Location menu, click Browse to select the folder where you want to install the software, and then click Next.

5. In the Select Start Menu Folder and Select Additional Tasks menus, select the options you prefer. Click Next to continue.

SECTION 12: USING VIDEO PLAYER SOFTWARE


6. In th Ready to Install menu, click Install. Allow the installation to complete before continuing.

7. Click Finish to complete the installation. By default, the application will open.

Play controls Open file / directoryOpen / close play list Play timeline Volume - mute

Open file CaptureClear list Clip / recordPlay mode Keep on topSearch file

Full screen

Window divisions

Play list



12.2 Play video file

Use Video Player to play files backed up (downloaded) RF, AVI or MP4 files formats from your recorder. While a file(s) is playing, you can Capture a screen shot and record a section (Clip) from the recording. You can play multiple files simultaneously by changing the screen divisions (defaults to 1 x 1), and selecting multiple files to play at the same time. Video Player may not play standard MP4 or AVI files formats.

To play a backed up file:

1. Click the Open File button in the player window.

2. In the Open file window, browse to the location where the downloaded file is saved, click on it to select it, and then click the Open button.

3. Click on the file in the Play list, and then click the Play icon in the Play controls.




12.2.1 Capture image

To capture a screen image::

1. Play the video file you want to capture an image from.

2. Click the Capture icon in the upper right corner of the screen. A message box will appear in the lower right corner of the monitor with a link to where the capture file is located. You can click on the link to open that directory.

12.2.2 Save clip

You can save a clip (short video) of the file you are viewing. To create a clip:

1. Play the video file you want to save a clip from.

2. At the place in the video where you want to start creating a clip, click the scissors icon in the upper right corner. The icon will turn white for a few seconds, and the message Start Recording Success! will appear briefly in the lower right corner of the monitor.



3. At the place in the video where you want to stop creating the clip, click the scissors icon again. A message box will appear in the lower right corner of the monitor with a link to where the clip file is located. You can click on the link to open that directory.


APPENDIX A: TROUBLESHOOTING

APPENDIX A Troubleshooting

A.1 System troubleshooting

Q 1. What can I do if the system does not detect the HDD?

A Verify that the power supply system is properly connected and data cable and power cables are securely connected, and if something wrong with the HDD interface. Or you may check if your HDD is supported by referring to the specifications or descriptions.

Q 2. I changed the password but forget the new password, how can I access the system?

A If you forget your system password, please consult with your technical support organization. We strongly suggest that you set a password that is easy to remember and relatively secure. If you have a special security requirements, not configure a simple password, such as 000000.

Q 3. We see an abnormal video signal and sometimes no video signal after connecting the camera to the DVR. The power supply for both devices is OK. What is wrong?

A Check network cable to ensure it is properly connected and if it is worn out or needs to be replaced. Verify that the video format (NTSC or PAL) is configured correctly in the camera and the DVR.

Q 4. How can I protect the DVR from being harmed by heat?

A The DVR must dissipate heat while it is running. Always place the DVR where good air circulation is present and it is away from heat sources. This practice will ensure stability and extend the life of the DVR.

Q 5. The remote control for the DVR doesn’t work while the monitor screen is OK and panel keys are functional. Why?

A Try again by aiming the remote controller at the IR receiver on front panel. If it still doesn’t work, please check the battery voltage in the remote control. If these steps do no fix the problem, the remote control might be broken.

Q 6. I want to take out HDD from my PC and install it in the DVR. Can it work?

A All HDDs supported by the DVR can be used. Initialize / reformat the HDD after installing it in the DVR. Reformatting the HDD will erase all data from the disk.

Q 7. Can I playback while recording?

A Yes. The system supports playback while recording.

Q 8. Can I clear some records on HDD of DVR?

A For file security concerns, you may not clear some of the recordings. If you want to remove all the records, you can format HDD.



Q 9. Why can’t I remotely log into the DVR client?

A Please verify that the network connection settings are good and the RJ-45 port cable is securely connected. Also, be certain that your username and password are entered correctly.

Q 10. Why can’t I find any records during playback?

A Please check the data and power cable connections to the HDD are OK and that the system time is set properly. If it still doesn’t work, run internal diagnostics on the HDD to be sure it is functioning OK.

Q 11. Why can’t the DVR control a PTZ camera?

A Please check if:

a. Protocol of PTZ decoder does not match that of DVR.

b. Address of PTZ decoder does not match that of DVR.

c. PTZ settings in the DVR are not correct.

d. Connection and installation of PTZ decoder are not correct.

e. PTZ interface is malfunctioning.

f. If many decoders are connected to an RS485 network, the farthest end of the AB line should be terminated at the PTZ decoder with a 120 Ω resistor to suppress reflections and match impedance. Otherwise, PTZ control may be unstable.

Q 12. Why doesn’t dynamic detection work?

A Please check if the motion detection time and motion detection regional settings are correct. Verify that the sensitivity is not set too low.

Q 13. Why doesn’t alarm work?

A Please check if the alarm setting, alarm connection and alarm input signals are correct.

Q 14. Why does buzzer keep sounding?

A Please check the alarm setting. Check to see if the motion detection buzzer is enabled and motion is detected all the time. Verify that the I/O alarm is set as Always Off. Refer to the corresponding HDD alarm settings.

Q 15. Why can’t I stop recording by pressing the “STOP” button or click “Stop Recording” in context menu?

A Pressing Stop or Stop Recording only stops manual record. If you want to stop Scheduled recording at certain times, change the setting to No Record. To stop Startup recording, change record mode to scheduled recording or manual recording. Then you may stop recording by the prescribed methods. Another way of stopping recording is to set the channel to OFF status in record setting.



A.2 Best Practices

1. To shut down DVR, please first shut down the system and then turn off the power. Do not turn off the power directly or HDD data will be lost or damaged.

2. Always install the DVR away from heat sources.

3. Clean the area around the DVR regularly to remove dust and other contaminants. Make sure the environment has good ventilation, and the temperature and humidity is always within the specifications for the unit.

4. Do not plugin audio and video cables, or cables connected to ports like the RS-485 while power is applied to the DVR. Always make connections to the DVR when it is powered off.

5. Check the system maintenance log messages regularly to look for marginal failures in the system.

6. Please prevent the audio and video signals of DVR from being intervened by other electronic devices, and prevent the HDD from being damaged by static electricity and induced voltage. If the network cable is frequently plugged and unplugged, replace the line regularly.

7. This is a FCC class A product. It maybe cause wireless network interference. If wireless interference is evident, contact your support organization.

R4, R8, R16 Embedded Digital Video Recorder Firmware V8.1.0 … · Firmware V8.1.0 User Manual Products: R4, R8, R16 Digital Video Recorders PLEASE READ THIS MANUAL BEFORE USING YOUR

Documents