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Quick Start GuideLearn how to configure your Walchem Fluent™
account so you can begin viewing historical device data, alarm
status and acknowledgements and LiveConnect™ to your devices
on-demand, from anywhere in the world.
Features of Walchem Fluent™
• Configurable dashboard with direct access to alarms and status
ofkey customers and facilities
• Graphic visualization of up to 90 days of data - Easily
compare multiple channels• Export your graphs to PDF to include in
reports, or raw data in CSV files to create more
detailed graphs in Excel• Advanced alarm notification,
escalation and acknowledgement• Mobile Device Friendly• Guided
wizard for inviting both internal and customer accounts, setting up
new
controllers/processes
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Basic Walchem Fluent™ CommunicationWalchem Fluent™ activated
devices send information via the Internet to the Walchem Fluent™
server at regular intervals or whenever an alarm occurs.
Walchem Fluent™ activated devices that you have purchased will
be associated to your Walchem Fluent™ account domain using the
device’s unique serial number.
https://Fluent.Walchem.com My Fluent Account Domain
• Serial Number (Unique Device ID)• Alarms• Data• Configuration
Info
Walchem Fluent™ Activated Devices
Configuring Walchem Fluent™to view data, alarms and
LiveConnect™to your devices:
Log into to the Walchem Fluent™ website:
https://Fluent.Walchem.comType the username (your email address)
and password created during the registration of the Walchem Fluent™
corporate account
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The Dashboard view default is for Alarms, with Alarms at your
“Starred” or Key Customers at the top of the page. Alarms with a
dark red header have yet to be acknowledged. Alarms with a lighter
header have been acknowledged, but have not yet cleared.
Other view options include:
Your Dashboard
From the left Menu: Here you’ll see a list of all Customers,
Facilities, Controllers or Users associatedwith the user login
“Starred” Customers – A quick view of all Key Accounts
“Starred” Facilities – A quick view of all Key Facilities
React to Alarms – Click on the Alarm to go directly to the
related historical data
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Setting up a New Controller/Application:
Select “Create Process”from the left menu:
For Existing Customer – select customer, then click “Next: Add
Facility”2b
1 For New Customer, select the “+” button and add new customer
information. Then click “Next: Add Facility”2a
OR
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Select Existing Facility,or Add New Facility in a Similar
Manner, then select “Next: Create Process”
Enter the Process Description and set the desired settings for
Alarm Notifications and Escalations:
Note: There are individual settings for Standard, Priority and
Critical Alarm Conditions, along with settings for the email
addresses for the initial and escalation groups.
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Once all fields have been completed, select “Assign Controller
to Process” Choose Controller by Serial #, or enter Serial # to
locate:
Once Controller is highlighted, select “Set System Alarm
Notifications”
Select “Assign I/O’s at Controller”
If all I/O belongs to a single process,Select “Confirm
Application”
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7 If all I/O corresponds to a single process, choose the process
and select “Apply to All”. If there are multiple processes
controlled by the same device, inputs must be assigned
individually.
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For each I/O – select “Manage AlarmSettings” and set desired
level for eachpossible alarm condition:
Walchem Fluent™ has alarm notifications on Relays as well, those
should also be set as desired:
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You can LiveConnect™ to the controller from the icon shown next
to the controller:
At this point, the system is fully configured.To view historical
data, download datalogs or event logs, or LiveConnect™ to the
controller, you must be at the “Process View”. This can be
navigated to from Customers or Facilities.
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Select the Process of Interest:
Will provide a 90-day Process Log (Select the specific “Process
Channel”, along with the desired time frame)
Will provide a 90-day Datalog Historical data for any parameter
can be selected (Select the specific “Process Channel”, along with
the desired time frame)
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Multiple items can be selected, and stacked for a
multi-parameter view by checking the box in the top right corner of
any additional parameters you would like to view for the same time
period:
Customer Support: 508.429.1110 | [email protected] Learn more at
walchem.com
A new cloud-based water treatment management software toolthat
amplifies the value of any Walchem controllers that have Internet
access.
Walchem, Iwaki America, Inc.5 Boynton Road, Hopping Brook Park
Holliston, MA 01746
180435.F March 2020
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