Quest Software and Microsoft Joint Drive 55 Campaign Jeff Thorpe Director, Global Microsoft Alliance.

Quest Software and Microsoft

Joint Drive 55 Campaign

Jeff ThorpeDirector, Global Microsoft Alliance

Microsoft 2004 ISV Partner of the Year

Agenda

• About Quest• Drive 55 – The Opportunity• MessageStats as part of a pre Exchange 5.5 migration

assessment • Steps to the assessment using MessageStats• The approach to the Enterprise: about Cooking Schools

Microsoft 2004 ISV Partner of the Year

Fast Facts

2003 Revenues US$304M - 19% growth from 2004

Founded: 1987; IPO in 1999

Employees: Quest ~ 2,200Windows Management Group ~ 650Development Team ~ 400Canadian Content ~ 200

More information: www.quest.com/microsoft

Microsoft 2004 ISV Partner of the Year

Windows Management

Quest Software Windows Management group supports over 8,000 Microsoft customers worldwide by providing solutions designed to help IT professionals effectively manage their Microsoft infrastructure environment in the following areas:

• Active Directory Migration/Management

• Windows Migration/Management• Exchange Migration/Management• SQL Management

Microsoft 2004 ISV Partner of the Year

Quest and Microsoft

Microsoft Managed Global Gold Certified Partner

• One of few managed partners in Infrastructure Management

• Tight alignment at all levels

• Redmond – direct access to Microsoft product development teams - product integration, product direction

• Regional - customer engagements

• Directly supporting a number of key “Go to Market”

initiativesQuest is awarded Global ISV Partner of the Year! • Outstanding leadership • Consistent value-add for Microsoft customers

Microsoft 2004 ISV Partner of the Year

Drive 55 - The Opportunity

Assist Microsoft in converting an estimated 60,000 worldwide customers from Exchange 5.5 to Exchange 2003

In the US:~ 13,000 customers on Exchange 5.5 (11,000 mid market, 3,000

enterprise) without an EA or other licensing

~ 18,000 customers on Exchange 5.5 (15,000 mid market, 3,000 enterprise) with an EA or other licensing

In Canada:EPG – 400 customersUpper mid-market – 2,000 customers

Microsoft 2004 ISV Partner of the Year

Multiple Tactics

Mid Market

With EA MS Resource CD (Quest is included)

Without EA Call-downs campaign, SI-delivered Assessment with MessageStats

Enterprise

MS Resource CD (Quest is included)With or

without EA District-driven, cooking schools, joint sales engagements

Microsoft 2004 ISV Partner of the Year

Quest MessageStats

Exchange 5.5 pre-migration assessments Using MessageStats

• MessageStats allows IT Staff and Consultants to perform non-intrusive assessments of native or mixed-mode Microsoft Exchange 5.5, Exchange 2000 and Exchange 2003 environments.

• Without requiring agents of any kind, MessageStats auto-discovers and then automatically gathers data required from Microsoft Exchange database tables, file systems, tracking logs, and Windows 2000 or Windows 2003 Active Directories and then assembles reports on everything it finds.

Microsoft 2004 ISV Partner of the Year

Step one: Gather data, generate reports

Taking Inventory – entails collecting an up-to-date count, type and relevant details concerning all of the following objects in an Exchange environment:

• Exchange Organizations• Sites and Routing Groups• Administrative Groups• Servers• Stores• Mailboxes• Custom Recipients and Contacts• Public Folders• Distribution Lists

Microsoft 2004 ISV Partner of the Year

Step 2: Summary created

Microsoft 2004 ISV Partner of the Year

Some of the reports…

• Inventory Report – Enterprise Summary• Inventory Report – Sites/Routing Groups• Inventory Report – Servers• Inventory Report – Stores• Inventory Report – Mailboxes• Inventory Report – Mailboxes Exceeding Quotas• Inventory Report – Mailboxes with No Quotas• Inventory Report – Mailboxes with Duplicate Display Names or Aliases• Inventory Report – Mailboxes with Disabled Accounts as Primary• Inventory Report – Mailboxes with Group Accounts as Primary• Inventory Report – Mailboxes that are Hidden• Inventory Report – Mailboxes that are Orphaned• Inventory Report – Mailbox Owners• Inventory Report – Mailboxes that are Inactive (by last logon OR by no messages sent)• Inventory Report – Multiple Mailboxes associated with an NT Account• Inventory Report – Exchange 5.5 Mailboxes associated with Active Directory Accounts• Inventory Report – Public Folders• Inventory Report – Public Folders that are Empty• Inventory Report – Public Folder Owners• Inventory Report – Distribution Lists• Inventory Report – Distribution Lists that are Hidden

Microsoft 2004 ISV Partner of the Year

Example of report…

Microsoft 2004 ISV Partner of the Year

Step 3 – Deliver Executive Summary

Microsoft 2004 ISV Partner of the Year

Sample Delivery schedule

9:00 am:Evaluation members arrive on-site

9:00 -10:00: Install products and familiarize team with lab environment

10:00 -1:00: Initiate collections from targeted servers, data collections and analysis

1:00 – 2:00: Break

2:00- 4:00: Continue MessageStats Web Reporting, create Custom Web Reports, perform high level review of results

Microsoft 2004 ISV Partner of the Year

The Program today (USA)

• SI Partners have been training – how to deliver Exchange Assessments using MessageStats 5.0

• Microsoft is doing customer call downs to identify opportunities and passing to SI Partners

• SI Partner registers on Quest site http://wm.quest.com/products/MessageStats/drive55/

• Partner downloads tool and receives 14 day term keys• Quest BDM is engaged to ensure partner has everything

they need• Partner conducts assessment

Microsoft 2004 ISV Partner of the Year

Enterprise approach

Mid Market

With EA MS Resource CD (Quest is included)

Without EA Call-downs campaign, SI-delivered Assessment with MessageStats

Enterprise

MS Resource CD (Quest is included)With or

without EA District-driven, Cooking Schools, joint sales engagements

Microsoft 2004 ISV Partner of the Year

What is a “Cooking School”

• Two-phased event – Interactive Design and Planning Workshop – On-site Migration Readiness Assessment

• Three-way partner event

Microsoft • business value of target platform

SI Partner • methodology/best practices – “how to plan and execute

Quest Software • tools that support the planning and execution phases – “to minimize risk, remove end user impact and reduce project duration”

Microsoft 2004 ISV Partner of the Year

What is the goal of the event?

• Identify “challenging” or “stalled” NT4, Novell or Exchange 5.5 customers

• Accelerate them into the deployment phase

Microsoft 2004 ISV Partner of the Year

Quest Contacts

Quest Sales rep (Ontario/Quebec): Pam Turenne(613) [email protected]

Quest Partner Manager (Eastern Canada):Richard (Ric) Weeks508 624 [email protected]

More info on Drive 55 or Cooking SchoolsJeff ThorpeDirector, Global Microsoft [email protected]

Microsoft 2004 ISV Partner of the Year

Thank You!

Microsoft 2004 ISV Partner of the Year

Appendix A – System requirements

Pre-Installation Checklist:HardwarePentium III or greater processor running at a minimum speed of 400 MHz.250 MB of free space for application & database.256 MB of RAM (512 MB is recommended)Monitor capable of supporting a resolution of 800 by 600 pixels or greater.Pointing device.SoftwareMicrosoft Windows 2000 (Server, Professional) with SP2, or Microsoft Windows XP Professional.IIS 5 or greater locally or on a designated server.MDAC 2.6 or greater.MAPI.DLL (installed with Microsoft Outlook, or Exchange Administrator)DAPI.DLL (installed with Exchange Administrator) if you need to view hidden mailbox details.MSDE 2000 locally, or SQL Server 7.0, 2000 locally or on a designated server.At least one Server running Exchange 5.5 or Exchange 2000 Server with tracking logs enabled.Internet Explorer 5.0, 5.5, or 6.0; or Netscape Navigator 6.2

Microsoft 2004 ISV Partner of the Year

Appendix B - Rights

Installation Rights• There are two installation scenarios available for MessageStats:• Complete: • The MessageStats application, the MessageStats database server,

and the MessageStats Reports web site reside on a single computer.

• Distributed:• The MessageStats application resides on its own computer, and it

accesses the MessageStats Reports web site and MessageStats database server on separate computers.

• Are the distinct rights you must have in order to install MessageStats in place?

• Is the account which you are installing MessageStats a member of the local administrator group or a member of the Domain Admin group in the local computer’s domain (for a complete installation)?

Microsoft 2004 ISV Partner of the Year

Appendix B - continued

• Is the service account you provided a member of the local administrator group or a member of the Domain Admin group in the local computer’s domain (for a complete installation)?

• Is the service account you provided a member of the local administrator group or a member of the Domain Admin group in the domains of all computers where you are installing the separate components (for a Distributed installation)?

• Does the service account you provided have Administrator rights to IIS?

• Does the service account you provided have Act as part of the operating system privileges?

Microsoft 2004 ISV Partner of the Year

Appendix C – Installation

• Install MessageStats on a Server or Workstation that meets minimum hardware, and software requirements (Pre-Installation Checklist.)

• Database, can be configured locally (MSDE, SQL 7, or 2000) or re-directed to an existing SQL 7 or SQL 2000.

• If possible, begin data collections on targeted systems to run in the background while product walkthrough is performed.