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Queen’s Volunteer Engagement Certificate (QVEC)
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review
What is Risk Management?
5 Steps to Consider in Volunteer Relations Risk Management
Risk Management – Exercise
Course Overview
Case Study
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review
What is Risk Management?
Risk management is the prediction and subsequent thoughtful organization of steps that would be taken in the case that adverse events occur, or the attempt to reduce or mitigate the potential for adverse conditions
to take place.
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review
What is Risk?
5 Steps to Consider in Volunteer Relations Risk Management
Risk Management – Exercise
Course Overview
Case Study
START HERE: Consider the
Context
Identify the Risk(s)
Evaluate and
Prioritize
Approach Defined and Implemented
Communicate and Evaluate
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review
STEP 1: Consider the Context:
• Existing conditions
• Culture, history, resources, services, industry
• Program circumstances
• Supporting resources
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review
STEP 2: Identify the Risk(s):
• Types of Risks
• Environmental Factors that Contribute
• Categories of Risk: People, Resource,
Reputation, Legal/Liability
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review
STEP 2: Identify the Risk(s):
Categories of Risk:
• People (clients, family, staff, general public, other stakeholder groups)
• Property (buildings, equipment, financial,
electronic – records, data, etc.)
• Reputation (including impact to donations,
goodwill)
• Liability (criminal acts, policy violation,
contractual)
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review
STEP 3: Evaluate and Prioritize
• Likelihood – What are the chances of this actually happening?
• Frequency – What is the likely occurrence rate
How often could it happen?
• Severity of Impact – If it did happen, what
is the potential impact to your group, to
Queen’s?
QVEC Module 5: Five Steps to Volunteer Risk Management and Course Review