Dec 22, 2015
Quarterly Review Meeting #430 June 2008
Welcome!
MORNING Goals Situation Report Moving Forward Technology Trends X-Sourcing
AFTERNOON Cellular Strategy Storage Futures OIM Update Catalyst Update The Agile Org Wrap-Up
Meeting Goals
Understand Assess Frame Choices Debate
...Our future directions
Ron's Goals
Build a leaderful & agile organization & community
Figure out what to do
Figure out how to do it
Technology Goals
Lower institutional costs By reducing inefficiency By leveraging tech gains
Increase knowledge-worker effectiveness Any time/place/device
access to everything* Accelerate innovation by
reducing collab. latency
* For everyone, subject to access policies
I. Situation Report
“What's Happening Here?”
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Triple Whammy
Budget Earthquake
Culture Shifts
Technology Shifts
1. The Budget Earthquake
UW's Technology Funding Structure
2. Culture Shifts
1980sDecentralizedChaos
1990sCentralControl
2000sLoosely-controlledCommunity Chaos
Example:
Culture Shifts
Governance: Central → Community Resources: Central → Departmental Priesthood → DIY, disintermediation, social net. Engineering driven → Customer/market driven Technical excellence →Technical adequacy Build software → Buy/rent, borrow/customize Create solutions → Consult, broker, Integrate Core standards → Proprietary application silos Prescriptive requirements → Performance codes Internet wild-west → More regulation
3. Technology Shiftsespecially cloud computing
An instrument of “creative destruction”Schumpeter: Capitalism, Socialism and Democracy -1942
Technology Shifts Smaller/bigger, faster, cheaper, greener
(e.g. storage, network, cpu)
Enterprise driven → Consumer/commodity driven (e.g. laptops for the 2nd billion Internet users)
Thick clients, local hosting → SaaS, Cloudframes
Desk-centric computing → Mobility
Standards driven → Proprietary silos
Result: Shock and Uncertainty
The Elephant in the Room
What is the future of Central IT?
Seattle Times April 1971 Hwy 99
We're Not Dead Yet!
“The IT department is far from dead yet - and will play the central role in managing the shift to the utility model and the coordination between Web-based services and those supplied locally.”
-Nick Carr
Which is good news!
Flashback to October 2007 Remaining Relevant in Changing Times
Our commitment: It's all about discovery... and community!
Our passion: Help colleagues fully leverage the power of technology.
Our approach: "Progress through partnership"
Survival via Service & Collaboration
II. Moving Forward
“Now What?”
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Which Way?
Two things we know...
A Cure for the Triple Whammy?
1. Moving forward emotionally
2. Moving forward organizationally
3. Recognizing new opportunities
1. Moving forward emotionallyAttitude Control !
NASA knows how to do it!
Attitude Control for People...
Is a bit more problematic!
Fortunately we're not alone...
Community and Partnershipworks in both directions
CHALLENGE: Support each other!
2. Moving forward organizationallyLeadership for the New World Order
Does community leadershipmean we are no longer leaders?
FollowLead
Where should we be?
Engineering Driven Market Driven
Talk Listen
Balancing Different Roles
Community leadership → shared responsibility
We're all leaders now...
Which begs the question...
We're all partners now...
and... We're all Darwinians now
“It is not the strongest of the species that survived, nor the most intelligent,
but the one more responsive to change.”
--Charles Darwin
Two Key Strategies
1. Question Assumptions 2. Prioritize
Peter Drucker
“Management is doing things right; leadership is doing the right things.”
“There is nothing so useless as doing efficiently that which should not be done at all.”
"If we were not in this already, would we now go into it?"
And if the answer is "no," the next question should be: "How do we get out and how fast?"
-Peter Drucker, 1964
Managerial CourageRelentless review of products/services
Management Truths (Stephen Robbins)
When leadership doesn't matter (context does) Conflict
– Some of it is good– Biggest source of negative conflict?
Happiness – Environment or heredity?– Correlation between happiness & productivity?
Team composition– Not all are team-compatible or want a challenge– Hire smarts, dedication; match your culture
Team Composition:Map yourself, Hire your complement!
Communication
Control
Low
High
Low High
Also: strategic vs. tactical, ideal vs. pragmatic, etc
3. Recognizing New Opportunities(What comes after the creative destruction?)
A) Listen to partners
B) Focus on institutional efficiency & individual effectiveness
C) Tear down walls
D) Accelerate innovation (discuss in next section)
Tear down the walls... between people & resources
Times Places Devices
Applications Technologies
Organizations Communities
Top Takeaways
Triple Whammy
Support each other!!
We're all leaders now
Surprising mgt truths
Creative destruction brings new opportunities