Quantum leap leadership

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• Peter Bender• Born in a country that no longer exists• 10 years studying business at university• Leader and trainer at Australian Taxation Office, Telstra and

Austar (Foxtel)• Serial entrepreneur

• Aquila – small business consultancy

You and me

• Elliott Jaques – a most controversial leader • How to stay sane as an operational leader (Level 1)• What is a leader without people? (Level 2)• Coffee!!• Simple technology that makes leaders look good. (Yale)• Making complexity work for leaders. (Level 3)• Recapping before we forget everything.• Lunch if you would like to stay and network.

What will we be learning?

• 1917 – 2003• Requisite Organization• Hammersley Iron – Rio Tinto• Proof overriding controversy• International consultancy

Elliott Jaques – a most controversial leader

Outlook Pay Role

Level 1 1 day 1 unit (eg 20k) Worker

Level 2 3 months 1.5 units Supervisor

Level 3 1 year 3 units Unit manager

Level 4 2 years 6 units Department manager

Level 5 5 years 12 units Director

Level 6 10 years 24 units Managing Director

Level 7 20 years 48 units Large corporate CEO

Level 8 50 years 96 units Conglomerate

Level 9 Eternity n/a Jesus or Buddha

Stratum thinking – 8 levels of leaders

• Elliott’s key theory related to the levels of leadership in a company. Like most of us he realised that organisations are usually top heavy and that executives were overpaid.• Some of the key determinants of Elliott’s work related to

the verified acceptable amount of pay a leader should receive, the timeframe that a particular leader should be focussing upon and the type of role they have.• His work was revolutionary and has now been verified

by over 45 PhD studies and is being used increasingly by international consultants.

Notes for online leaders

• Controlling your workload• How can you lead if you can’t manage your own job?• Measures include phone calls, emails, tasks uncompleted.

• See handout on time management• Diary/workload exercise• Tasks and people

How to stay sane as an operational leader (Level 1)

• Understanding yourself • How do you learn or process information?• MBTI – 16 Personality types (handout)

How to stay sane as an operational leader (Level 1)

5 minute stretch break

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What’s a leader without people? (Level 2)

Power

Affiliation

Achievement

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What’s a leader without people? (Level 2)

Power

Affiliation

Achievement

• This work is based on McLelland who was a Harvard professor and was also the forefather of Emotional Intelligence.• The simple philosophy is that people are motivated by

three things. The need for power, affiliation and achievement.• Different people have different levels of these needs.

These needs may become more urgent at times but rarely will they change ratio. A secondary need will not rise above a primary need in a person.

Notes for online leaders

• Emotional Intelligence (quotient)• To be successful requires the effective awareness, control and

management of one's own emotions, and those of other people.

• E.I. embraces two aspects of intelligence:

• Understanding yourself, your goals, intentions, responses and behavior.• Understanding others and their feelings.

• Your emotions are contagious and influence your decisions, behaviour and performance - Rachel Moore (see handout)

What’s a leader without people? (Level 2)

• When was the last time you were influenced?• Understanding ourselves and understanding others

enables us to influence others. Others can be staff, clients, suppliers and even regulators.• Sales or presentation structure handout

What’s a leader without people? (Level 2)

15 minute sanity break!

• Level 1 leaders deal with production.• Level 2 leaders deal with people.• Level 3 leaders deal with systems.

Making complexity work for leaders. (Level 3)

• Yale Morgan from Genesis Business Group and Yale Morgan Consulting has been a mainstay of Bundaberg business consultancy for years.• Currently President of Chamber of Commerce, Chairman

of Scripture Union LCC Bundaberg, Treasurer for Citicoast Church and a driving force behind Global Care.• His passion is for helping improve the effectiveness of

business systems so owners have more time and profit in their hands.

Technology makes leaders look good!

• Brain storming.• Negative or evaluative comments hit all three motivators• Energy flow and idea generation speed.• Prioritise and don’t leave on the whiteboard.

• Group exercise on systems.• What if??

Making complexity work for leaders. (Level 3)

• Time management• Personality types

Level 1 Leadership

• Motivation• Emotional intelligence• Sales skills

Level 2 Leadership

• Yale’s presentation• Scenario game

Level 3 Leadership

• Elliott Jaques and stratum leadership

Recapping before we forget everything.

• References• Peter Drucker, Daniel Goleman

• Friends and contacts• Rachel Moore – Emotional Intelligence (Linkedin)• Yale Morgan – business systems (

[email protected])• Implementing today, leadership mentoring or small

business consultancy• Peter Bender (Facebook @aquilaconsultancy)

• www.aquilaconsultancy.com.au or [email protected]• 0421 253 771

Supporting today’s learning

And that’s all he had left to say…