Quality@CIL K.K.PATHAK Prashant Gavade Corporate Cell-QA/QC
Quality@CIL
K.K.PATHAKPrashant Gavade
Corporate Cell-QA/QC
QA/QC ORG• QA/QC is functionally a corporate controlled department reportable to
top management
2
N. NEELKANTHESWARANE.D( Operation)
K.K.PATHAKQuality Head
K.K.PATHAKQuality Head
Quality Co-Ordinators
Project Quality Team
SALIENT FEATURES OF QUALITY MANAGEMENT AT CIPL.1. Functionally controlled from HQ and reportable to top management.
2. QA/QC CO Ordination team at HO provide support to Project QA/QC and inspect project routinely to ensure products requirement, minimum defects & customers satisfaction regarding quality.
3. SOP , Standardized Quality Manual , ITP’s , methodologies and check lists/formats are in implementation.4. Project & activity specific construction methodologies are prepared & implemented.
5. Appropriate QA/QC org and lab set up at project level headed by Project Quality Manager, reportable to Quality Head.
6. PQPs/ Project ITPs and are established within 15 days of receiving LOI.7. All materials are tested and submitted to client for approval before use.
8. Sharing technical expertise with client for selection of materials and value addition, like use of GGBS in foundation concrete, use of curing compound etc.
System approach to Quality1. QA/QC adapts system approach to quality management to monitor quality status all over the organization like submission of Site Inspection Report, Rated evaluation of the status of work & finish quality, customer delight, RMC status etc. for every site every month. Project trend regarding the variables are mapped to assess to continual improvement or decrement.
MIS Report based on S.I.R.-MonthlyCAPACIT'E INFRAPROJECTS LTD.
Work Quality Rating Finish Quality Rating Overall Quality RatingQA/QC MIS Report :: 31/05/2015Code Client Project Location
90010 Sandu Developers Ganesh Smruti Chembur 6 6 690011 Sandu Developers Savita Grand Chembur 90012 Sandu Developers Seeta Sadan Chembur
90013 Sandu Developers Tridhatu Prarambh Chembur
90020 Lodha/ Futuretech Splendora Thane 7 7 790030 Hiranandani/Roma The Walk Thane 7.5 7 7.25
90050 Rohan/Girnar Lifescapes Prithwi Ghatkopar 7 7 7
90060 Lodha/ Futuretech One Alta Mount Alta Mount 8 8.5 8.25
90070 Sankalp Siddhi Ahuja L'amor & Varona Andheri 7 7 7
90080 Super Cassettes Office Building Andheri 7 7 790090 Lodha/ Futuretech Park Bluemoonn Worli 7.5 7.5 7.590100 R.R.Developers Elite Mulund 8 8 8
90110 Sheth Creators Sheth-Patel Colossus Kalyan 7 7 7
90130 Wadhwa Developers W-54 Dadar 7.5 8 7.75
90150 Sheth Creators Auris Serenity Malad 7.5 7.5 7.5
90170 T.Bhimjyani Realty Neelkanth Woods Thane 7 7 7
90200 Godrej Central Godrej Properties Chembur 6.5 6.5 6.5
90240 Bridgeview Real Estate Bishop Gate Project Breach Candy 8 8 8
90220 Provenance Land Pvt.Ltd. Four Season Residances Worli 8 7.5 7.75
90230 Transcon Developers Tirumala Heights Andheri 7.5 7.5 7.5
94010 Ramprastha Rise Gurgaon 6.5 6.5 6.594030 Emaar MGF Imperial Garden Gurgaon 6 6 694050 Godrej Properties Godrej Summit Delhi 7.5 7.5 7.594040 Paras Qaurtier Paras Quartier Gurgaon 6.5 6.5 6.596010 KMB Estates Fountain Head Bangalore 7.5 8 7.7596020 Patel Realty Townsville Bangalore 7 7 796030 Patel Realty Smondo Hyderabad 8 8 8
96060 Pluto Realtors Pvt.Ltd Sattva Cadenza Bangalore 6.5 6.5 6.5
Total 7.18 7.20 7.00
2. Organizational trends in regard to the variables (work & finish quality) are also graphically presented to the Top Management. Monthly statistical reports are established at every project & analysed at H.O. to assess the consistency of product quality.
Quality trends of The Org.A
pri
l
May
June
July
August
Septe
...
Oct
ober
Nove..
.
Dece
mber
January
Febru
ary
Marc
h
Apri
l
May
5.65.8
66.26.46.66.8
77.2
6.56.3
6.2
6.857.02
6.6 6.59
6.9 6.9 6.867.04 7.09 7.04 7
Work Quality rating
Work Quality rating
Trend-ProjectwiseWork Quality Rating
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1
2
3
4
5
6
7
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77.25
7
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7
7.5
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77.75
7.5
76.5
87.75
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6.56
7.5
6.5
7.75
7
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6.5
Statistical Analysis
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 300
10
20
30
40
50
60
Exceptionally consistent quality of concrete production from Capacit'e Captive plants ( S.D. <1)
QA/QC training workshops are conducted in house at projects sites to train down the line construction engineers, supervisors & foreman
Concrete Training
• Troubleshooting at project sites adaption of latest technical developments in our works to overcome construction difficulties. Quarterly QMS Audit as per ISO 9001:2008 at all projects sites & reporting to TOP MANAGEMENT.
1.Precise inspection analysis of Slab & pinpointing the root cause of developed structural cracks in basement slab resulting in change in design & dismantling of slab as well as change of structural designer.2.Adoption of curing compound for super high rise structure.
Adoption of curing compound
Adoption of monolithic formwork design for Beam-Column Cap junction to arrest the deviation in alignment, plumb & slurry loss through bottom in north zone.
QA/QC monitor & analyse non-conformities & defects arisen and root cause & cost of poor quality with respect to invoice value & location of work.
.
SL. NO.
LOCATION CUM. INVOICE GENERATED
CUM. EXPENDITURE AGAINST REPAIRED MATERIALS
WEIGHTAGE IN % REPAIRMATERIAL TO INVOICE .
REMARKS
1 T-3 27,47,34,919 1074308.9 0.39 AS PER INDUSTRY STANDARD THIS SUPPOSED TO WITHIN 0.1% OF RAISED INVOICE.
2 T-4 27,03,95,309187056
0.069
3 PODIUM 23,92,94,771 244579.5 0.102
Good Practices
Laita
nce
rem
oval
by
gree
n cu
tting
The Capacit'e Way
Stamped concrete (Recli) finish in Mivan form
Green Concrete after 15 hrs. of placing in raft foundation to receive fresh layer of concrete eliminating horizontal joint.
1.Verifying Column co-ordinates at Slab deck level before laying reinforcement to avoid the deviation in alignment, orientation, unequal cover in column & joggling of reinforcement at Starter level.2. Washing the structure of lower level by water jet the slurry loss while casting the structure of upper level to avoid & eliminate the grinding & chipping of well finished surface of structure/elements.3. Stage wise inspection by QA/QC Engineer to avoid rework & delays.4. Developed special concrete of 15 hours workability/retention in association with RMC industry. Adoption of such concrete technology will ease our life for the projects, where required quantum of concrete cannot be planned in a single day due to project location & working hour’s limitation. Due to higher retention (flow able after 15 hrs.), concrete can be resumed next day.5. Report on inaugural real work demo for concreting.Sample1Sample 2
Achievements - 2014• A team ,BUILT consisting more than 100 QA/QC professionals.• PQP, Method Statements & System Documents is in implementation all over
the organization.• Regular site inspection, interaction with client in place to identify the short
comings & quality issues to resolve immediately. Root cause analysis done for repeated defects and involves other dept. to control , Exp.- Splendora.
• Mandatory QA/QC , in process and pre pour inspections done at most of projects , by which concrete construction defects and construction cost reduced at projects like Splendora /W54 etc.
• Trouble Shooting at projects . Corporate QAC attends any site call as done by Fire Brigade
• Score based quality mapping of every individual project sites every month based on 5 quality indicators.
• Measuring overall quality trends of the organization , month to month and graphically presented to management.
Achievements
• Stabilizing quality organisation and functioning at Premiere projects like Altamount/ Park /Godrej and difficult projects like Splendora/ W 54.
• QMS (ISO-9001-2008) internal audit s are conducted at every 3 months at all projects and reported to management.
• Use of latest technology in construction.• Adaption of advanced QA tool like Statistical QC, NCR
analysis & trends, Pumpability study of concrete.
Target- 2015• To bring all project sites consistently on overall quality rating
above 7.0.• To minimise the post casting repairs.• Technical publications in National Level construction magazines.• To decrease the existing attrition from 20 % to 10 % in QA/QC by
improving inter departmental relations.• Inclusion of all types of construction materials under the purview
of QA/QC department.• Providing subjective training to staff at project level once in a
month to enhance the competency.• All departments at H.O. to be brought under the quarterly system
audit which is being carried out at all project sites presently.
thank you …………
Lets make Quality the Way of Our Work ↗