QUALITY MANAGEMENT SYSTEMS 2015/2016 SABS Training Academy
QUALITYMANAGEMENT SYSTEMS
2015/2016 SABS Training Academy
TABLE OFCONTENTS1. ISO 9001 – Quality Management Systems 2
2. ISO 9001 –Understanding and Implementation – Module 1 3
3. 3rd Party and Lead Auditing – Module 2 6
4. Internal Auditing of Management Systems - Module 3 7
5. ISO 9001:2015 - Transition to 2015 Version of the standard 8
6. Additional Development Courses in the ISO 9001 series
7. ISO 9001: Introduction to Quality Management Systems 9
8. Quality Awareness Workshop For Top Management - ISO 9001 10
9. QualityAwarenessWorkshopForShopfloorWorkers-ISO9001 10
10. Integrated Management Systems 11
N O T E : NOTE: Please refer to our General Information Guide on our website (www.sabs.co.za) for details onApplications,Certificates,Examinations,Rewrite,PaymentsandInhouseCoursePresentations.
01
ISO 9001:2015QUALITY MANAGEMENT SYSTEMS –IMPLEMENTATION AND EVALUATION
OVERVIEW
OrganisationsallovertheworldhaverealisedthebenefitsofimplementingandmaintainingqualitymanagementsystemsbasedontheISO9000seriesofstandards,sinceitimprovestheefficiencyandeffectivenessofanorgani-sation’soperation.Itprovidesconsistencyinthequalityofaproductand/orservice.Italsodrivesanorganisationtomeetandexceedcustomerexpectations,leadingtoanincreaseinmarketandshareholdervalue.
Thecoursewillenhancetheunderstandingofthestandardsandtheirrequirements,thusenablinglearnerstoim-plement and maintain such systems in their respective organisational environments.
Note:Itispreferablethatlearnersarealreadyfamiliarwithqualityissuesasthecoursefocusesontherequirementsand implementation of management systems
COURSE OUTCOMES:
Module 1: Understanding and Implementation of ISO 9001: 2015
SETA ACCREDITED: NQF LEVEL 5 [12 points rating]
• UnderstandingQualityConcepts,thepurposeandrationaleforaQMS• UnderstandingthePDCAcycle• DescribingthebenefitsofaQMS• UnderstandingtheQualityManagementPrinciplesandtheirapplicationinorganisations• ApplyingtheProcessApproachinaQMS• Describingthe4-tierQMSdocumentationmodel• ImplementationofISO9001requirements• InterpretationandapplicationofQualityManagementPrinciplesandRequirements• Examination
COURSEDURATION:Five(5)days
APPROX.STARTTIMES:08:30am
MINIMUMPASSMARK:60%toattainsuccessfulcompletioncertificate FEES: R8250.00(excl.VAT)perdelegate
Note:ToalleviatethestressofreleasingcandidatesfromtheworkplaceforconsecutiveextendedperiodswearenowofferingstaggeredcoursesforModule1,whichhasthesamequalitycontentandfeesstructureasthefull consecutive days course. This pilot programme will be based in the Pretoria Campus only and if successful, the conceptwillberolledoutintotheotherregionsduringthenextcalendaryear.
02
Module 1: Understanding and Implementation of ISO 9001: 2015
STAGGEREDCOURSEOFFERING– PRETORIA CAMPUS ONLY
03
PART 1Day 1 & Day 2
PART 2Day 3 & Day 4
EXAM DATEDay 5 for split session
17 – 18 Feb 2016 24 – 25 Feb 2016 26 Feb 2016
16 – 17 Mar 2016 23 – 24 Mar 2016 25 Mar 2016
04 – 05 May 2016 11 – 12 May 2016 13 May 2016
01 – 02 Jun 2016 08 – 09 Jun 2016 10 Jun 2016
04
FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2015)
PRETORIA
11 - 15 Jan 2016 18 – 22 Jan 2016 25 – 29 Jan 2016 01 – 05 Feb 2016
08 – 12 Feb 2016 15 – 19 Feb 2016 22 – 26 Feb 2016 29 Feb –04 Mar 2016
07 – 11 Mar 201614 – 18 Mar 2016
04 – 08 Apr 2016
18 – 22 Apr 2016 16 - 20 May 2016 23 – 27 May 2016
31 May – 04 Jun 2016 06 – 10 Jun 2016 20 – 24 Jun 2016 27 Jun – 01 Jul 2016
FULL 5 DAY PROGRAMME IN ONE WEEK (Module 1: Understanding and Implementation of ISO 9001: 2015)
DURBAN
18 – 22 Jan 2016 01 – 05 Feb 2016 15 – 19 Feb 2016 29 Feb – 04 Mar 2016
07 – 11 Mar 2016 14 – 18 Mar 2016 04 – 08 Apr 2016 18 – 22 April 2016
09 – 13 May 2016 16 – 20 May 2016 23 – 27 May 2016 30 May – 03 Jun 2016
06 – 10 Jun 2016
FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2015)
CAPE TOWN
18 – 22 Jan 2016 01 – 05 Feb 2016 29 Feb – 04 Mar 2016
18 – 22 Apr 2016 09 – 13 May 2016 30 May – 03 Jun 2016
FULL 5 DAY PROGRAMME IN ONE WEEK(Module 1: Understanding and Implementation of ISO 9001: 2015)
PORT ELIZABETH
29 Feb – 04 Mar 2016 04 – 08 Apr 2016 20 - 24 Jun 2016
05
ISO 9001:2015QUALITY MANAGEMENT SYSTEMS – 3RD PARTY AND LEAD AUDITING Module 2: QMS Auditing — SAATCA REGISTERED
COURSE OUTCOMES:
SETA ACCREDITED: NQF LEVEL 5 [10 points rating]
•Understandingthepurposeandbenefitsofauditing•Understandingthedifferencebetween1st,2ndand3rdpartyauditsandothertypesofaudits•UsingandinterpretationofISO9001asabasisforaudits•Preparingandplanningforaudits(auditschedules,auditplans,auditchecklist)•Performingaudits,displayingappropriateauditortraits,suchasusingeffectivequestioningtechniquesandrecordingnon-conformances•Writingauditreportsandfollow-uponcorrectiveactions•Explainingtheprocessofcertification•Examination
COURSE DURATION: Five (5) days
ENTRANCE PRE-REQUISITE:SuccessfulcompletioncertificateinModule1with>60%.Anyexemptionrequestsmustfollowrulesasindicatedinourgeneralinformationguide. APPROX. STARTTIMES:08:30am
MINIMUMPASSMARK:60%toattainsuccessfulcompletionof“Auditorstatus”andmin70%toattainsuccessfulCompletionof“SAATCAApprovedLeadAuditorStatus”
FEES: R8250.00(excl.VAT)perdelegate
PRETORIA
22 - 26 Feb 2016
28 Mar - 01 Apr 2016
23 - 27 May 2016
27 Jun - 01 Jul 2016
DURBAN
14 - 18 Mar 2016
23 - 27 May 2016
CAPE TOWN
14-18MaRCH2016
PORT ELIZABETH
07 - 11 Mar 2016
06
INTERNAL AUDITING ofMANAGEMENT SYSTEMS - MODULE 3 OVERVIEW
The implementation of a Management System in accordance with ISO 9001:2015 necessitate that all personnelunderstandthestandard’srequirementsaswellastheirrolesinmaintainingthesystem.
The objective of this course is to enable learners to assist in the evaluation of their own organisation’s management systems. It can also be used to maintain all other management systems within an organi-sation
ENTRANCEPRE-REQUISITE:LearnersmustprovesuccessfulcompletioninISO9001Module1,Under-standing and Implementation COURSEDURATION:Three(3)days
COURSEOUTCOMES:• ApplicationoftheQMSandanyothermanagementsystemtointernalauditing• Auditingpractices• Roleplaysand/orscenariostorelevantfield• Assessment/Examination
APPROX.STARTTIMES:08:30amMINIMUMPASSMARK:60%toattainsuccessfulcompletioncertificateFEES: R5450.00(excl.VAT)–perdelegate
PRETORIA DURBAN CAPE TOWN PORT ELIZABETH
11 – 15 Jan 2016
21 – 23 Mar 2016
07
TRANSITION ISO 9001: 2015
PartnerwithSABSforasmoothtransition”
TRANSITIONPROGRAMMEAIMPLEMENTATIONBRIDGINGCOURSE
ISO 9001:2015:
(for candidates who previously completed Module 1 ONLY 2008 or 2000 version of the SANS/ISO 9001 standard)
TRANSITIONPROGRAMMEBIMPLEMENTATIONINCLUDINGLEADAUDITINGBRIDGINGCOURSE
ISO 9001:2015
(for candidates who completed both Module 1 & 2 of 2008 or2000 version of the SANS/ISO 9001 standard)
Please refer to our TRANSITIONISO9001:2015BROCHUREonourwebsite:
www.sabs.co.za for more details
08
ADDITIONAL DEVELOPMENT COURSES IN THE ISO 9001 SERIES
ISO 9001: INTRODUCTION TO QUALITY MANAGEMENT SYSTEMS OVERVIEW:
ThestandardforQualityManagementSystems(ISO9001:2015)requiresthat:• Personnelintheorganisationaremadeawareofthequalitypolicyandobjectivesofthe organisation.• Personnelaremadeawareoftheirrolesandresponsibilitieswithintheorganisationand itsqualitymanagementsystem.
ThiscourseaimstohelporganisationscomplywiththeISO9001:2015requirements.Itensuresthatlearners attending the training understand and are able to interpret the basics of the standard. It also helpstomakepersonnelexceedcustomersatisfaction.
COURSE OUTCOMES:
• BriefOverviewoftheISO9000series• QualityConcepts• QualitySystemRequirementsofISO9001:2015• Noexaminationwillbewritten.100%attendancerequired.• CertificateofAttendancewillbeawarded.
COURSE DURATION: Two (2) days
APPROX.STARTTIME:8.30am
FEES: R3950.00(excl.VAT)perdelegate
PRETORIA DURBAN CAPE TOWN PORT ELIZABETH
20 – 21 Jan 2016 18 – 19 Jan 2016 18 – 19 Jan 2016
08 – 09 Feb 2016 15 – 16 Feb 2016
07 – 08 Mar 2016 14 – 15 Mar 2016 29 Feb – 01 Mar 2016
14 – 15 Apr 2016
09 – 10 May 2016 03 – 04 May 2016 03 – 04 May 2016 03 – 04 May 2016
QUALITY AWARENESS WORKSHOP FOR TOP MANAGEMENT - ISO 9001:2015OVERVIEW:
In the past, compliance with the standard was often the Quality Manager’s responsibility. This resulted in a Quality Management System operating in isolation within the Quality Assurance Department. The intent of ISO 9001:2008 is that Top Management has to demonstrate its support and involvement in the development and implementation of the QMS. Thus active participation in establishing and managing processes to ensure compliance with the needs of customers, interested parties, legal and/or regulatory requirementsisvital.
COURSE OUTLINE:
The course consists of the following:
•QualityConceptsandTerminology•RequirementsofISO9001:2015•ManagementResponsibility•QualityPolicyandObjectivesatallfunctionsandlevels•QualityManagementPrinciplesandtheirapplication
COURSE DURATION: Half (1/2) day
FEES: R1 650.00 (excl. VAT) per delegate
QUALITY AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS - ISO 9001OVERVIEW:
ISO9001,QualityManagementSystems, isbasedonprocessesandsystemsthataffectthequalityofproducts and services throughout their life cycle. This is in recognising that products and services deliveredbyorganisationsarearesultoftheinputsfromtheshopfloorpersonnel.Thereisthereforeagreatneedtoimprovequalityawarenessandunderstandingoftheirrolesandresponsibilities.
COURSE OUTLINE:
The course consists of the following:
•TheimportanceofQualityandQualityManagementSystems•QualityConcepts•Objectives•Howprocessesaffecteachother•Therolesandimportanceofworkersinanorganisation•AdvantagesoftheQualityManagementSystems
COURSEDURATION:Half(1/2)day
FEES:R1650.00(excl.VAT)perdelegate
09
10
INTEGRATED MANAGEMENT SYSTEMSOVERVIEW:
MoreorganizationsarerealizingthebenefitofintegratingvariousManagementSystems,eachwiththeirownrequirements,intoonesystemtomakecontroloveralltheaspectseasier.Thiscourseisaimedatgiving learners an understanding of the various Management System standards and how they can be integrated into one system.
COURSE OUTLINE:
•IntroductiontointegratedManagementSystems•IntegratedManagementSystems-RequirementsofISO9001,ISO14001&OHSAS18001.•AuditTechniques&AuditTypes•ClassificationofFindings•WrittenReports•Examination
COURSE DURATION: Five (5) days
FEES: R8 250.00 (excl. VAT) per delegate
Section One: Learners Details (As it appears on Identity Document)(NB: this is important as the details herein will reflect on relevant Certificate issued)
SURNAME
FULL NAMES
INITIALS
IDENTITY NUMBER
MOBILE NUMBER
TELEPHONE NUMBER
EMAIL ADDRESS
NOTE: THE ABOVE EMAIL ADDRESS IS WHERE ALL COURSE CONFIRMATIONS AND CORRESPONDENCE WILL BE SENT.
Section Two : Billing Information (If this application is being processed on behalf of the delegate by a representative within an organisation, please indicate your details below and ensure that the box “send correspondence here” is ticked as well.)
Name of Organisation / Individual to be Billed
Postal Address
Telephone Number & Ext
Fax Number
Mobile Number
Billing Contact Name
Email for billing contact Send Correspondence Here : Yes No - Send to delegate Send to both
QUALITY MANAGEMENT SYSTEMS (QMS) COURSES
Registration form
To; SABS Fax: 012 428 6623
SABS Training Academy Email:[email protected]
REGISTRATION INSTRUCTIONS (please read carefully and complete all relevant sections)
1. The registration form must be accompanied by• Copy of ID• Completed Account Application ( if you do not hold an account with the SABS)• Valid Purchase order ( if you do hold an account with the SABS)
2. Fax or Submit registration forms to correct email as indicated above.3. The submission of this registration does not automatically guarantee a seat confirmation.4. Upon account verification / receipt of proof of payment, an email notification will be sent to applicant notifying them of seat confirmation within 2 – 4 working days prior to scheduled course date.5. Refer to the terms and conditions for further information6. Sign each page of the registration form and AA88 Account Application form7. Courses are charged per person per module.8. Fees do not include travel accommodation. This must be arranged by the delegate or organisation as applicable.9. Please refer to the General Information Guide for further details for payment , fees, certificates and re-issue of certificate policies.
10. Please initial every page of this registration form to acknowledge you have read and understood the terms and conditions
Section Three : Course details
Name of Course
Module
Preferred Date to Attend
Alternative Date
Which campus will you attend
Introduction Module 1 Module 2 Module 3 Other
Pretoria Durban Cape Town Port Elizabeth
Section Four : Application Checklist for Completion prior to submission
Dietary Constraints
Emergency Contact Person’s Name and Number
Account Details
Purchase Order
Identity Document
Vegetarian Halaal Allergies Other
Please specify Allergies and Other
Do You Or your Organisation hold a valid account with the SABS ? Yes No
If Yes, Please specify account number _______________________________________________
If No, Did you complete and attach the AA88 Account Application Form to this Registration form?
Yes No
Is a Valid Purchase Order attached to this registration form? Yes No
Is a copy of your ID attached to this registration form? Yes No
QUALITY MANAGEMENT SYSTEMS (QMS) COURSES
Registration form
Training Coordinators (For Queries)Tel: +27 (0) 12 428 – 6877 (Training Centre Main Reception Pretoria)Tel: +27 (0) 12 428 – 6568 (QMS Courses)