QUALITY IN THE TRIANGLE CONFERENCE Perpetual Quality - From Concept to Continuous Performance Verification May 5, 2016 ASQ Raleigh Conference May 2-5, 2016 North Carolina State University McKimmon Center 1101 Gorman Street Raleigh, NC 27606 ASQ RALEIGH SECTION 1113 PO Box 5589 Cary, NC 27512-5589 2016 With Pre-Conference Workshops May 2-4, 2016 REGISTER NOW www.asqraleigh.org ASQ-RALEIGH’S 2016 QUALITY IN THE TRIANGLE CONFERENCE Perpetual Quality— From Concept to Continuous Performance Validation Thursday, May 5, 2016 With Pre-Conference Workshops Monday, May 2, 2016 - Wednesday, May 4, 2016 REGISTER NOW: www.asqraleigh.org Early Bird Registration ends April 28, 2016
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QUALITY IN THE TRIANGLE CONFERENCEPerpetual Quality - From Concept to Continuous Performance VerificationMay 5, 2016
ASQ Raleigh Conference May 2-5, 2016
North Carolina State University
McKimmon Center
1101 Gorman Street
Raleigh, NC 27606
ASQ RALEIGH SECTION 1113
PO Box 5589
Cary, NC 27512-5589
2016With Pre-Conference
WorkshopsMay 2-4, 2016
REGISTER NOW www.asqraleigh.org
ASQ-RALEIGH’S 2016 QUALITY IN THE TRIANGLE CONFERENCEPerpetual Quality— From Concept to Continuous Performance Validation
Thursday, May 5, 2016With Pre-Conference Workshops Monday, May 2, 2016 - Wednesday, May 4, 2016
REGISTER NOW: www.asqraleigh.orgEarly Bird Registration ends April 28, 2016
For more information about the conference and pre-conference workshops contact:Mike Porter ASQ Raleigh Conference [email protected] Office: 919.456.5490 or Mobile: 910.813.4663
REGISTER NOW! www.asqraleigh.org
ASQ-RALEIGH PRE-CONFERENCE WORKSHOPSPre-Conference Workshop, Mon. & Tues., May 2 -3
WRITING EXCEPTIONAL AUDIT REPORTS
Mary Chris Easterly, Global Quality Auditor, Merck
8:00 am - 5:00 pm (includes lunch and refreshments)
$300 Early bird Registration fee through April 28, 2016
$325 Regular Registration fee begins April 29, 2016
ASQ Members who participate in this ASQ Raleigh workshop
will receive 1.4 RUs. Student discount available.
Pre-Conference Workshop, Wed., May 4
DESIGN OF EXPERIMENTS MADE SIMPLE
Mark Crossley, President and Principal Consultant, Quality Management Associates, Inc.
8:00 am - 5:00 pm (includes lunch and refreshments)
$150 Early bird Registration fee through April 28, 2016
$175 Regular Registration fee begins April 29, 2016
ASQ Members who participate in this ASQ Raleigh workshop
will receive .7 RU. Student discount available.
QUALITY IN THE
TRIANGLE CONFERENCEPERPETUAL QUALITY - FROM
CONCEPT TO CONTINUOUS PERFORMANCE VERIFICATION
McKimmon Center Floorplan
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Registration Fees Member Non- Member
Retired Member
Student
Early Bird Registration Fee: Ends April 28, 2016
Conference
Thurs, May 5, 2016$99 $99 $99 $75
2-Day Workshop
Mon-Tues, May 2-3, 2016$300 $300 $300 $250
1-Day Workshop
Wed, May 4, 2016$150 $150 $150 $125
Regular and On-Site Registration Fee: Starting April 29, 2016
Conference
Thurs, May 5, 2016$125 $125 $125 $99
2-Day Workshop
Mon-Tues, May 2-3, 2016$325 $325 $325 $275
1-Day Workshop
Wed, May 4, 2016$175 $175 $175 $150
ASQ Members who participate in the ASQ Raleigh Conference receive 1.0 RU.
ASQ Members who participate in the ASQ Raleigh Workshops receive –0.7 RU for each day of a workshop
2016MAY 2-5, 2016
North Carolina State University McKimmon Center 1101 Gorman Street Raleigh, NC 27606
8:00 am – 5:00 pm Writing Exceptional Audit Reports Mary Chris Easterly, Global Quality Auditor, Merck
Wednesday, May 4, 2016 1-Day Pre-Conference Workshop (including refreshments/lunch)
8:00 am – 5:00 pm Design of Experiments Made Simple Mark Crossley, President and Principal Consultant, Quality Management Associates, Inc.
Thursday, May 5, 2016 Quality in the Triangle Conference
7:30 – 8:00 am Conference Registration, Continental Breakfast, and Exhibits
8:00 – 8:05 am Welcome Mike Porter, ASQ Raleigh Conference Chair,
Senior Director, Clinical Supplies QA, PPD Mark Morton, ASQ Raleigh Section Chair and Objective Business Solution Provider, First Citizens Bank
8:05 – 9:20 am Opening Keynote: Networking for Mutual Benefit
Teddy Burriss, LinkedIn Trainer and Coach, Burriss Consulting, Inc.
9:20 – 9:35 am Exhibits and Networking
CONCURRENT SESSIONS - 1A, 1B, 1C
9:35 – 10:45 am 1A: Building a House of Quality One Brick at a Time
Chris McMillian, Sr Corporate Performance Analyst, City of Fayetteville, NC
1B: Using Continual Monitoring to Identify, Investigate and Prevent / Remediate ELISA Method Failures Julie Smith, Technical Expert in Product Safety, Syngenta
1C: If I am Talking, You Must be Listening: Helping Improve Your Presentation Skills
Luis Morales, Director, ASQ Region 11B
10:45 – 11:00 am Exhibits and Networking
11:00 am – 12:00 pm Keynote Address: Trending the Future of Quality Management
Dr. Joseph A. DeFeo, Chairman & CEO, Juran Global
12:00 – 1:00 pm Lunch, Exhibits and Networking
CONCURRENT SESSIONS - 2A, 2B, 2C
1:00 – 2:10 pm 2A: Forming an Inter-Dependent Quality Culture
Margaret Lewandowski, Product Stewardship Manager, BASF Crop Protection
2B: Technology Transfer and Preparing for Process Validation [A Case Study] John Wass, CPIP, Technical Consultant & Project Manager, Commissioning Agents, Inc. (CAI)
2C: Determining the Level of Confidence for a Statistic (from Sample Data)
Mark Crossley, President and Principal Consultant, Quality Management Associates, Inc.
Pre-Conference Workshop 1 WRITING EXCEPTIONAL AUDIT REPORTS Mon., May 2 and Tues., May 3 2016, 8:00 am – 5:00 pm Includes Lunch and Refreshments | ASQ Members who participate in this
ASQ Raleigh workshop will receive 1.4 RUs.
Workshop Leader: MARY CHRIS EASTERLY, Global Quality
Auditor, Merck
You conducted a thorough audit: observed processes, reviewed
procedures and records, and interviewed personnel. How do you
communicate the results to gain the maximum benefit? By
writing a clear, well-written audit report.
Ineffective audit reports:
• Inhibit continuous improvement of the evaluated systems,
• Lead to confusion about requirements, and
• Waste time addressing insignificant issues.
Exceptional audit reports:
• Communicate gaps in compliance to the audit sponsor, and
• Facilitate the auditee’s response to gaps in compliance,
Conference. If you would like to contribute, please bring
non-perishable food, hygiene, and paper items with you
to the conference. No glass containers, please!!
ASQ RALEIGH CONFERENCE OPENING KEYNOTEMcKimmon Center | North Carolina State University | 1101 Gorman Street Raleigh, NC 27695
OPENING KEYNOTE | 8:05 – 9:20 AM
Networking for Mutual BenefitTeddy Burriss, Certified Social Media Strategist, LinkedIn Coach, Trainer, Public Speaker and a Certified Career Transition Coach, Burriss Consulting, Inc.
ABOUT THE SPEAKER
Teddy Burriss is a Certified Social Media Strategist, LinkedIn Coach, Trainer, Public Speaker and a Certified Career Transition Coach.
Teddy is also a Dale Carnegie Graduate Coach, Practiced Toastmaster, Sandler Sales Trained Professional and a published author.
Teddy’s first two books, Networking for Mutual Benefit and Success Using Social Media are the core philosophies in all of his topics, coaching and training.
Teddy speaks to businesses, organizations, associations and higher education groups across the country on the topics related to Social Networking, LinkedIn and Networking.
Teddy volunteers up to 50% of his time helping the unemployed to learn who they truly are and how to find the next career step for them.
Networking, when done properly, creates value for our lives, careers,
businesses and communities.
As a Quality Professional working on projects and business
programs, networking can be used to discover new ideas, resources,
tools and products needed to create business success.
Incorporate networking into your life and when a career transition
becomes an idea or a reality, the people in your network can become
conduits to new career ideas and opportunities.
“Networking for Mutual Benefit is finding, developing and nurturing
relationships that mutually move people forward through life.”
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ASQ RALEIGH CONFERENCE KEYNOTE Dr. Joseph A. DeFeo, President and CEO of Juran Global
KEYNOTE ADRESS | 11:00 AM – 12:00 PM
Trending the Future of Quality Management
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ASQ-Raleigh Keynote Speaker, Dr. Joseph A. DeFeo
presents his latest research on the future of quality
management while working on the newest edition of the
famous Juran’s Quality Handbook. He will seek to define, with
as much precision as possible, what has changed and what will
change in the coming five years and how that may impact the
role of the quality professional.
The current trends to discuss:
• Quality management
- from the shop floor to the boardroom
- from goods manufacturers to all organizations
• Quality Methods for reducing business risk
• Paper driven processes to paperless quality systems
• Managment Small data analysis to big data analysis
• Quality professional skill sets from auditor to mentors
His key points will include:
• Where is quality management changing and not changing?
• How fast or slow will the changes be?
• How can I prepare myself as a quality professional to be an
‘indispensable contributor’ in my organization?
ABOUT THE CONFERENCE
KEYNOTE SPEAKER
Dr. Joseph A. DeFeo, President and CEO of Juran Global, is
one of the world’s recognized, leading experts on operational
excellence methods and breakthrough management principles.
For almost thirty years, Dr. DeFeo has worked as a trusted
adviser helping business leaders increase sales, reduce costs,
and improve customer satisfaction through the deployment of
performance excellence programs such as Business Process
Management, Lean, Six Sigma, Strategic Planning and Cultural
Change Management.
Building on universal principles pioneered by quality guru, Dr.
Joseph Juran nearly sixty years ago — infusing current thinking
into new strategies to drive performance excellence and
transformational change — Dr. Defeo transformed the Juran
Institute into Juran Global to support a new age of business
improvement.
Dr. DeFeo is the co-author of two new leadership books:
Juran’s Quality Essentials: for Leaders and Juran’s Quality
Management and Analysis, 6th Edition. DeFeo’s belief that
a relentless customer focus and integrity drives business
results was recently noted by Steve Denning of Forbes.com.
“By re-focusing primary attention on the customer and on
exceeding the customer’s expectations, the Juran Quality
Handbook has done quality management a great service.”
A frequent motivational guest speaker at international
conferences, Dr. DeFeo has presented in over 30 countries.