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Quality Enhancement Plan (QEP): The Process! Charlene Latimer | Mercedes Clement November 14, 2013 Association of Florida Colleges Annual Conference
21

Quality Enhancement Plan (QEP): The Process!

May 24, 2015

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Education

Presenters:

Charlene Latimer, Faculty, School of Student Life Skills - Daytona State College
Mercedes Clement, Library Services - Daytona State College

As part of the reaffirmation of accreditation process, every SACS COC institution is required to develop a Quality Enhancement Plan (or QEP) that “identifies key issues emerging from institutional assessment and focuses on learning outcomes and/or the environment supporting student learning and accomplishing the mission of the institution." In 2014, Daytona State College will implement its QEP: Learn to SOAR (Students Optimizing Academic Resources). This session will showcase a variety of techniques to identify and develop a QEP topic. It was an educational, interactive session that provided participants with steps to begin the process of developing a successful QEP topic.
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Page 1: Quality Enhancement Plan (QEP): The Process!

Quality Enhancement Plan (QEP):The Process!

Charlene Latimer | Mercedes ClementNovember 14, 2013

Association of Florida Colleges Annual Conference

Page 2: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Daytona State College uses an institutional process for identifying key issues emerging from institutional assessment.

Core Performance

Indicators

PresidentCabinet

Planning Council

Graduation Retention

Success

Gatekeeper Courses

QEP Proposal Teams

Planning Units

2010/11 Retention Task

Force

Page 3: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Selection of the final topic was determined by a representative process that considered institutional needs and viability.

Page 4: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Learn to SOAR has a direct and strong relationship to Daytona State College needs and strengths.

SOAR Development

Team

ENC1101

Academic Resources*

Target Population

*Library Services, Academic Support Center and College Writing Center

Page 5: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Development Process: QEP Action Teams

Topic Selection Team Research Team

Production Team

Development Team

Communication Team

Page 6: Quality Enhancement Plan (QEP): The Process!

4 focus groups 10 Topics161 faculty

14 career staff25 professional staff25 administrators

September 24, 2013

Focus Groups

Brainstorming240 topic ideas

50 cross-constituent participants (COMPOSITION)??

Page 7: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Pre-Proposal Teams

10 Topics 5 Topics

Faculty 43%

Career staff 24%

Professional staff 24%

Administrators 7%

Student 2%

5 Topics 7 Proposals

Faculty 67%

Career staff 2%

Professional staff 20%

Administrators 9%

Student 2%

Surveys

Page 8: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

• Websites• Videos• Statements

College-wide Vote

Debate/Campaign• Emails• Posters/flyers• Great Debate

• Election• SGA/adjunct representation• 47% voter participation

Page 9: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Implementation TeamCurriculum DevelopmentEvaluation DevelopmentTraining Development

Initial ConsiderationsPolicy/Process Review – Decision TreesTarget Group FlaggingFaculty Recruitment Process

Page 10: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Learn to SOAR• Target Population - FTIC students scoring <109 on the

writing section of the college placement test

• First Year Seminar - SLS1101: College Resources– Aligned with ENC1101: Freshmen Composition– Learning Commons (Library, ASC, CWC)

• Use • Select • Value

(access)(discriminate)(continued use)

Page 11: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

QEP Student Impact

Year 1

Year 2

Year 3

and beyond

• 3 course sections (pilot test)• 66 students• Face-to-face delivery on Daytona Beach campus

• 37 course sections• 814 A.A. students• Face-to-face delivery on all campuses

• 58 course sections• 1,276 A.A. & A.S. students per year• Face-to-face: all campuses; hybrid & online delivery

Page 12: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Learn to SOAR• Faculty Professional Development

– SLS1101– ENC1101– General College

• Staff Professional Development– Enrollment Development Staff

• Academic Advising• Admissions, Registration, Assessment Services, etc.

– Learning Commons Staff• Library Services• Academic Support Center• College Writing Center

Page 13: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

QEP Faculty/Staff Impact

Year 1

Year 2

Year 3

and beyond

• 25 SLS1101 & ENC1101 faculty – trained • 75 general college faculty – prof. development• 49 student and academic resources staff – trained

• 15 SLS1101 & ENC1101 faculty – trained • 125 general college faculty – prof. development• 49 student and academic resources staff – trained

• 15 - 20 SLS1101 & ENC1101 faculty – trained • 100+ general college faculty – prof. development • 49 student and academic resources staff – trained

Page 14: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Learn to SOAR TargetsProgram Outcome The ENC1101 success rate for the target population will

increase from 60% to 65%

Student Learning Outcomes

Of students who enroll in SLS1101: 90% will use (access), 80% will select (differentiate), 75% will value (continue use)appropriate academic resources to support academic success

Environmental Outcome

90% of faculty who participate in Learn to SOAR professional development will demonstrate knowledge of success strategies for FTIC at-risk students

Page 15: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Assessment MethodsProgram Outcome:ENC1101 Success Rate

Final grades earned Direct measure

Student Learning Outcomes:use (access), select (differentiate), value (continued use)

Pre- / post-test(s) Class assignments Faculty observation Institutional survey(s) Focus group(s) CCSSE Novel-Levitz SSI

Direct and indirect measures

Environmental Outcome:Faculty training

Pre- / post-test Checklist Written and oral survey(s) CCFSSE Focus group(s)

Direct and indirect measures

Page 16: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Ongoing Assessment

• Comparative analyses• Longitudinal assessment• Integration into the institutional

process

Page 17: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Institutional Capability• Budget Development

– QEP Development Team– QEP Leadership Team– Planning Council– College President and Executive Staff

• Budget – Projected $1,326,490 over 5 years – Year One: $209,766 – Average annual cost: $265,298

Page 18: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Institutional Capability

Implementation and sustainability• Learn to SOAR Staff• Implementation Team• Incremental roll-out of program• Commitment of the institution

Page 19: Quality Enhancement Plan (QEP): The Process!

September 24, 2013

Learn to SOAR Increase success rate in

ENC1101 gatekeeper course First-year seminar Faculty and staff professional

development

Page 20: Quality Enhancement Plan (QEP): The Process!

Q&A

September 24, 2013