QUALITY ASSURANCE AND TESTING – ADAPT TO NEW ITsh004.global.temp.domains/~synergys/Internal/wp... · Automation testing tools TQS Improved Quality Knowledge and Expertise Agility

QUALITY ASSURANCE AND TESTING – ADAPT TO NEW IT

The constant change in technology landscape, and the evolution of new age technologies like Cloud, Digital, Mobile and Internet of Things demands un- interrupted performance of an application. The need surges to revive the approach to testing to ensure improved quality, faster time- to- market, to deliver outstanding customer experience and achieve high quality transformation.

• 60% of the IT budget across various organizations is now being spent on Testing and Quality Assurance

• Productivity of a leading Telecommunications company increased by 40% by implementing an enterprise Quality Assurance and Testing

• Test Automation is expected to transform the testing practice efforts by 50% over the 3 year maturity period.

Did you know

Soaring Need for Quality SolutionSoftware testing is a specialized field and testers today are not limited to test execution and defect identification. It has become critical with the complexity of distributed IT systems and frequent technology upgrade. The focus has changed to defect prevention with the right amount of testing at the right time.

Testing budgets are representing 35% of IT budgets and forecasted to reach 40% by 2018. Source : World Quality Report 2015-2016

With increasing technology projects, many organizations are embracing managed test services and moving towards test bots. The need for innovation in methodology and tools is increasing by the day.

Applying Quality Solutions across VerticalsWith the advancing technology, the software systems have become increasingly complex and precise. The capabilities of these systems determine the core of many businesses including HealthCare and Life Sciences, Retail, Energy and Utilities, Telecom, Banking and Financial Services. Due to the large financial impact of the nature of the business, the continuous need for System upgradation across the Organizations becomes mandatory.

Your stakeholders areexpecting

Adherence toDeployment Schedule

Reduced Time Adherence toRegulations

Through 2018, rigorous security tests will �nd exploitable security vulnerabilities in more than 50% of mobile apps. Source – Gartner Strategic Planning Assumptions

Functional TestingStabilize and SustainIn this age of software development, customer expectations are higher than ever in terms of Quality. There is a need for software testing services blend industry know-how with consulting expertise to help ensure Quality and reliability across various software projects.

Cloud TestingSupport ChangeToday, most companies choose to migrate to Cloud Computing. It helps them to focus more on their core business and less about the investment and maintenance cost of their IT infrastructure. The need for agility to their business increases. Effective provisioning of IT systems and services is a key element of cloud computing.

Performance and Load TestingScale and RelyIn today’s competitive environment, Customer’s expectations demand faster and error-free performance. Performance and Load Testing primary goal is to address performance issues in the design and architecture of software product

Security TestingStay in ControlAs enterprises progress toward the usage of internet most of their business transactions are happening online and the need for security checks and controls are soaring.

AgilityImprovedQuality

What we o�er SYNERGY acts as an enabler to deliver projects across the lines of Financial Services businesses. With a complete Quality Management program, Clients can leverage effective controls over multiple processes across products. The TQS model is delivered and managed by a trained team of professionals across locations.

Core Testing Services Functional QA services• Functional Testing • Mobile Testing

• Test Automation • Cloud Testing

• User Acceptance Testing • Social Media Testing

• Compatibility Testing • Database Testing

• Regression Testing

• Security Testing

SYNERGY as your Total Quality Solutions providerCombining Synergy’s comprehensive knowledge and experience in the financial services industry and with a team of trained QA consultants, we help clients with both automated and manual testing activities with a tailored testing mechanism through our Total Quality Solutions model.

Know Your TQS ModelTotal Quality Solutions (TQS) - a collaborative approach to transform the testing function and achieve cost effective, high-quality results without the hassles of large overheads and total control over quality.

Key Phases of TQS

• Define Methodology and Approach

• Knowledge Transition

• Planning and Preparation

• Execution

• Resolution and Closure

Automation testing tools

TQS

ImprovedQuality

Knowledgeand

Expertise

Agility

ProcessAutomation

CostSaving

ServiceGuarantee

We work with the World’s best technology to deliver your quality solutions

Service GuaranteeWe agree on Quality and Delivery KPI’s to not just deliver but also exceed Customer expectation.

Improved QualityStringent Project Governance and ongoing Quality and sample checks at every phase to ensure accurate deliverables.

Knowledge and ExpertiseOur experienced and certified consultants with comprehensive knowledge can assist in defining and implementing a strongprocess and workbench which ensures optimal coverage in testing services and exceeds expectations.

AgilityOur consultants are flexible, have the skills and abilities to respond quickly to new developments, understand your goals,deliver early, learn and adapt.

Process AutomationIdentifying opportunities to leverage automation and realize benefits and achieve guaranteed Quality.

Cost SavingsPotential savings of 30-40% over a period of 3 years on the Testing costs due to the ‘Pay as you use’ model

Uni�ed Functionaltesting - UFT

(formerly QTP)

What we did well

Delivery Model We rectified the basics of test deliver, while addressing the larger testing model

KPI’s Re-baselineWe re-baselined the quality parameters of Testing to support agility and quicker response to change

Communication and TransitionPrompt and timely communication with stakeholders through workshops and rapid discussions secured buy-in and support

War RoomEncouraged collaborative and agile working engagement with stakeholders to manage Change Requests, Defect Fixing and roll out approach

Total Cost of Testingreduced by

20%

Increased QualityZero p1, p2 incidents

passed into production

Cost SavingsUS$400k

immediate savings

Test Lead Timedecreased by

20%

DeploymentPredictability

98%

Execution ofPlanned Test Cases

100%

Problem Statement

Lack of skilled testers, insufficient knowledge of the local systems, strict project timelines to on-board the team and cost constraints.

Client

European Insurance Giant

Our Insurance Client has been on the forefront of technological enhancements and digital frontier. As a part of this, various technology projects are constantly undertaken. This translates to huge effort spent on Software Testing and Quality Assurance during each of these projects. A large amount of the testing effort is spent on the redundant tasks and control testing to ensure the existing functionalities/features are not negatively impacted. This translated to multiple challenges:

• Huge amount of testing resources needed

• Repeated training for each new team

• Limited testing due to project schedule constraint

What we have done

Why SYNERGYWith Synergy’s testing services, our Clients can enjoy the benefits of reduced cost option over a period of 36 months, at the ease of ‘pay as you use model’. Our Clients can be assured to have a total control over quality after deploying the TQS model, resulting in continuous innovation and improved Quality management practice.

Technical Expertise

We are a team of consultants experienced in large scale transformation and integrations across products and services. We have a proven track record of project execution in the Financial Services domain. We have the proficiency to ramp up technology skills from various talent pool.

Industry Domain Knowledge

We have a good understanding of the local regulations and variations across processes, products and practices. Our team has a proven experience of delivering large transformations for clients across the Financial Services sector for more than a decade now. Our senior consultants are certified by professional bodies.

Guaranteed Quality

We redefine the quality parameters and agree on deliverable KPIs to ensure that we not just deliver to Client’s needs but also exceed expectations.

Delivery Team

We invest in continuous learning and technology upgrade through our engagements. Our Practice leaders bring extensive Consulting and Management experience.

Roopashree Ranganna, Practice Leader - Re-engineering and AutomationOver 15 years of experience in IT industry in varied domains like IT infrastructure, Insurance, Oil and Energy industries, Data Intelligence and Business process automation. Roopa manages service delivery based out of Synergy’s Bangalore, India, Centre.

Pradeep Satya, Founder & DirectorPradeep has been part of Asia’s Insurance Industry for more than 15 years. His specialization includes Centralized Operations, Transformations & Service Delivery. Pradeep brings rich Transformation & Delivery experience working across APAC region.

Krishnaswamy, Practice Leader - IT Infrastructure ManagementWith a rich experience of 15 years in IT Workplace, Operational Excellence, Service Management and Partnership Management, Krishnaswamy is leading & driving service delivery in Hong Kong.

Paritosh Minocha, Practice Leader - PMO ServicesParitosh leads the delivery practice at Hong Kong specializing in Insurance & Banking domains. With a rich transformation exposure across Asia, he has worked with various Fortune 500 organizations including AXA, Deutsche, Sun Life & Citigroup.

Team SYNERGY

www.synergysolutions.asia