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Good Practices for Quality Control
Laboratories
Part 3:
Working procedures and safety
Supplementary Training Modules on
Good Manufacturing Practice
WHO Technical Report Series, No.
902, 2002. Annex 3
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Incoming samples (Sampling plan and procedures)Sample size sufficient for:
the tests to be performed
replicate tests
retained / retention sample
The laboratory must have a sampling plan and internal
procedure for sampling, available to all analysts and technicians
within the laboratory
Part Three. 14.1 14.3
Quality ControlQuality Control
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Test request can be filled out during sampling - accompany eachsample submitted to the laboratory, and should contain thefollowing information, e.g.:
source of the material
full description including its International NonproprietaryName (INN), concentration or strength, manufacturer, andbatch number (if available), size of the sample
reason for requesting the analysis
date on which the sample was collected
Part Three. 14.5 14.6 (a-f)
Quality ControlQuality Control
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Test request can be filled out during sampling accompany eachsample submitted to the laboratory, and should contain thefollowing information (continued):
size of the consignment from which it was taken, whenappropriate
expiry date (pharmaceutical product) retest date (startingmaterial, pharmaceutical excipients)
pharmacopoeia specifications or other official specifications tobe used for testing
record of further comments (e.g. discrepancies found) required storage conditions Part Three. 14.6 (g-k)
Quality ControlQuality Control
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Registration and labelling
All samples should be assigned a registration number
Separate registration numbers different batches
A label with appropriate information on each container of
the sample
Part Three. 14.7 14.8
Quality ControlQuality Control
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Central register
The following information should be recorded:
registration number
date of receipt
specific unit to which the sample was forwarded
Sample received should be inspected
the findings must be recorded, dated and initialled
discrepancies and damage recorded
queries referred back to the provider of the sample
Part Three. 14.9 14.10
Quality ControlQuality Control
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Storage
The sample prior to testing, the retained sample and any remainingportions of the sample after performance of all required tests mustbe stored safely (storage conditions)
Analysis is determined by the head
The sample must be stored until all relevant documentation hasbeen received
Request for analysis may be accepted verbally only in case ofemergencies
Data recorded on the analytical worksheet
Copies or duplicates of all documentation must accompany eachnumbered sample when sent to the specific unit
Part Three. 14.11- 14.17
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Analytical worksheetAn internal document in a printed form for recording information
Complemented by the raw data obtained in the analysis
One used for each numbered sample
A further set of analytical worksheets in duplicate can be used
for a collaborating unit (after testing, all results are assembled in
one analytical worksheet, using the data from all collaborating
units).
Part Three. 15.1 15.4
Quality ControlQuality Control
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The analytical worksheet must provide or leave space for thefollowing information:
registration number of the sample
page numbering including total number of pages (including
annexes)
date of the test request
date of analysis performed
name and signature of analyst
description of the sample received
Part Three. 15.5
Quality ControlQuality Control
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The analytical worksheet must provide or leave space for thefollowing information (continued):
reference to the specifications to which the sample was tested
including limits (adding any or special methods employed)reference number of the specifications, if available (e.g.
pharmacopoeia monograph) results obtained of tested sample
the interpretation of the results and the final conclusions, signedby each of the analysts involved and initialled by the supervisor
the identity of the test equipment used further comments, e.g. for internal information Part Three. 15.5 (a-k)
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The above information may be complemented by:detailed notes on the specifications selected and the methods of
assessment used
whether and when portions of the sample were forwarded to
other units for special tests (for example, mass spectrometry, x-ray diffraction), and the date when the results were received
identification number of any reference material
if applicable, data to be attached of an instrument verification
if applicable, data to be attached of a reagent verification
Part Three. 15.5 (i-v)
Quality ControlQuality Control
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The completed analytical worksheet must be signed by the
responsible analyst/s and initialled by the supervisor
Specifications necessary to assess the sample:
Particular pharmacopoeia monograph
Manufacturers specifications
National pharmacopoeia to be used
Specifications contained in the product licence, and should be
the current version
Part Three. 15.6-15.8
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Filing
Analytical worksheet filed for safe keeping together with anyattachments, including calculations and tracings of instrumentalanalyses
If stored in a central archive a copy should be retained in the
specific unit for easy reference
Analytical test report must be prepared on the basis of theworksheet
Mistakes, amended data or text old information may bedeleted by a single line (not erased nor made illegible) and thenew information added alongside, initialled or signed, and anexplanation for the change given
Part Three. 15.9 15.12
Quality ControlQuality Control
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TestingTesting performedaccording to the work plan
If not feasible, the reasons noted, and the sample stored in a
special locked-up place
Specific tests by a specialized external laboratory responsibleperson should prepare the request and arrange for the transfer
of the required number of units (bottles, vials, tablets) from the
sample. Each of these units must bear the correct registration
number
Part Three. 16.1. 16.2.
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Performing the tests
Official pharmacopoeia requirements see general notices andthe specific monographs of the pharmacopoeia
System suitability done as relevant
All values obtained from each test, including blank results, must
immediately be entered on the worksheet, and all graphical data,
whether obtained from recording instruments or hand-plotted,
must be attached to the analytical worksheet
Part Three. 16.3 16.4.
Quality ControlQuality Control
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Evaluation of test results
Results must be reviewed and evaluated do they meetspecifications?
Consider the results of all tests
Doubtful results should be investigated (internal quality system,OOS investigation, etc.)
Doubtful results can be rejected only if they are clearly due toerror, which has been identified
All conclusions entered on the analytical worksheet by theanalyst and initialled by the supervisor
Part Three. 17.1 17.2
Quality ControlQuality Control
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Analytical test report:
is a compilation of the results and states the conclusion
of the examination of a sample
issued by the laboratory
based on the analytical worksheet
Part Three. 17.3
Quality ControlQuality Control
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Analytical test report must provide the following information:
registration number
name and address of laboratory testing the sample
name and address of originator requesting analysis
name and description and batch number of the sample, whereappropriate
reference to the specification(s) used for testing the sample,including limits
results of all tests performed, numerical results of all testsperformed (if applicable)
conclusion whether or not the sample was found to meet thelimits of specifications
Part Three. 17.4
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Analytical test report must provide the following information
(continued):
date of test performed
signature of the head of the laboratory or authorized person
name and address of repacker/trader, if applicable
name and address of original manufacturer
compliance to requirements
date receivedexpiry date Part Three. 17.4
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Retained samples
The purpose is to have access to the sample material
for a specified period
See also basic GMP
Part Three. 18
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Safety in the laboratory
General aspects to consider. . .
Part Four.
Quality ControlQuality Control
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General and specific safety instructions must be:
available to each staff member and
supplemented regularly as appropriate (e.g. written material,poster displays, audiovisual material, and occasional seminars)
General rules and SOPs should include:
availability of safety data sheets to staff prior to testing beingcarried out
prohibition of smoking, eating, and drinking in the laboratory
familiarity with the use of fire-fighting equipment, including fireextinguishers, fire blankets, and gas masks
the use of laboratory coats or other protective clothing includingeye protection
Part Four. 19.1 19.2
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(continued)
special handling as required, e.g. for highly potent, infectious orvolatile substances
full labelling of all containers of chemicals, including prominentwarnings (e.g. "Poison", "Flammable", "Radiation", etc.)whenever appropriate
adequate insulation and spark-proofing of electrical wiring andequipment, including refrigerators
observation of safety rules in handling cylinders of compressedgases and familiarity with their colour identification codes
awareness of avoiding solitary work in the laboratoryprovision of first-aid materials and instruction in first-aid
techniques, emergency care, and use of antidotesPart Four. 19.2
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Protective clothing must be available, including eye protection, masks
and gloves
Water showers should be installed
Rubber suction bulbs used on manual pipettes and siphons
Staff must be instructed in the safe handling of glassware, corrosivereagents, and solvents, and particularly in the use of safety containersor baskets to avoid spillage from containers
Warnings, precautions and instructions must be given
Safe disposal of unwanted corrosive or dangerous products byneutralization or deactivation
Safe and complete disposal of mercury and its saltsPart Four. 19.3.
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Poisonous or hazardous products
Singled out and labelled appropriately
Unnecessary contacts with reagents, especially solvents and
their vapours, must be avoided
The use of known carcinogens and mutagens must be limited or
totally excluded if required by local regulations
Replacement of toxic solvents and reagents by less toxic
materials or reduction of their use
Part Four. 19.4
Quality ControlQuality Control