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Quality Assurance/QualityControl Plan Evaluation
February 16, 2005
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A time of change A/E Oversight Guidelines.
This defining of roles and
responsibilities paints a clearerpicture of the responsibilitiesand relationships within CFLand consultants.
With these guidelines in place
it is now time to review theother components of the
processes that contribute to thedelivery of projects.
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Why Do You Plan for Quality? If you dont know where
youre going, any road will
take you there
Louis Carroll
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Responsibility for QualityRecognition of A/E industry capabilities
Acceptance that quality is the A/Es responsibilityBoth parties
CFLHDs roles is QA
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Follow Through on Quality The best written quality
plan is no better than theworst, if it is not followed
through. Take the time to provide
the appropriate level ofquality control.
Reduced levels of QC maybe justified, but they mustbe communicated andagreed to.
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Reasons for EvaluationCFLHD accepted the existing QA/QC plans on the
merits of each firm.
Now that the existing QA/QC plans have been inpractice for a while, CFLHD will be evaluatingthem to develop a basis for providing QA/QC
program improvement recommendations;modification of scopes of work to addressdeficiencies; and to identify weakness areas formonitoring.
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How Evaluation was DevelopedKey elements of a comprehensive highway
QA/QC plan were identified
The evaluation criteria was selected by researching
quality practices of State DOTs and consultants.
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Goals of EvaluationProvide CFLHD with a clear understanding of the
QA/QC processes and procedures that are in place
to control the quality of the work.
Identify improvement opportunities.
And;
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Goals of Evaluation Verify that the mechanisms
that control quality are in
place so the product meetsthe expectations of the
team.
Client Agencies;
CFLHD; and
A/E
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Evaluation Criteria The current organizational QA/QC plans will be evaluated,
using 25 evaluation criteria, for the inclusion of the
elements necessary to promote the thorough review andchecking of all documents.
Implementation of QA/QC is not intended to lead to
unnecessarily complex and expensive systems but only to
formalize and record the good management practices that
have usually been practiced in the past.
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SUMMARY OF EVALUATION CRITERIA RESULTSWEAKNESS
AREAS
THE CONSULTANTS QA/QC PLAN:
1Provides for quality checking and reviewing processes through all phases of product
development.
2 Provides for involvement of the project manager in the control of quality.
3 Provides for adequate continuous QC during design and production.
4 Provides for the development of a Project Quality Plan.
5 Provides for the various review types used to control the work.
6 Provides for internal Quality Assurance monitoring.
7Provides addressing, incorporation and verification of review comments and the use
of a comment and response tracking form.
8Provides for proper subconsultant quality control (including verification of
document quality).
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SUMMARY OF EVALUATION CRITERIA RESULTSWEAKNESS
AREAS
9 Provides for the retention and filing of QA/QC check copies and records.
10Requires the use of a tracking and responsibility stamp or sign-off.
11Requires the use of an adequate checking and back-checking system, including how
to utilize the checking system.
12Provides for the QC checking of manual calculations.
13Provides for the QC checking of computer-generated calculations.
14Provides for the QC checking of drawings.
15Provides for the QC checking of specifications.
16Provides for the QC checking of quantities and cost estimate.
17Provides for the QC checking of environmental commitments and permitting
requirements (including incorporation of commitments and requirements).
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SUMMARY OF EVALUATION CRITERIA RESULTSWEAKNESS
AREAS
18Provides for the QC checking of studies and reports.
19Provides for the QC checking of construction stakeout reports.
20Provides for a document and report format review.
21Bridge quality assurance/quality control minimum requirements
22Provides for the use and submittal of development and review checklists and QC
control documents
23Provides a certification that QC checking has been performed in accordance withQA/QC plan.
24Provides for sealing and signing of documents (i.e. plans, specifications, reports,
studies, etc.).
25Provides for a final closeout and evaluation.
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Involvement of Project Management
in QA/QC Project managers have to
be active participants in the
quality of deliverables. Verification that scope and
design are in agreement.
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Development of a Project Quality PlanScope of each review.
Allocation of resources and areas of responsibility.
Analysis of risks and design decisions.First step in assuring that best practices and sound
engineering judgment is used.
Quality assurance of subconsultants.Reference quality procedures to be used.
Modification of PQP.
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Subconsultant Quality Assurance and
Quality Control Subconsultants have acceptable QA/QC plans.
QA activity to ensure that work is balanced between
project constraints, good engineering judgment, andit reflects the appropriate level of risk.
Subconsultant are tasked to provide activities for
back checking the technical recommendationsagainst the project deliverables to assure that thetechnical recommendations reflect the evolution ofthe project.
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Quality Assurance Certificate of
ComplianceA certificate of compliance is to be submitted for
ALL deliverables.
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Use of Checklists and QA/QC Control
DocumentsUse documents at the appropriate stages of
development.
Submit the completed checklists with each of the
deliverables.
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Sealing and Signing of DocumentsEngineering drawing
Cross-Sections
Specifications
Engineering reports and formal technicalmemorandums
Construction staking reportsAll other technical recommendations or
deliverables
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Final Closeout and EvaluationDocument problems encountered
Areas for improvement
Mistakes and lessons learned
Outstanding features
Corrective action plan
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Next Step in the ProcessAn audit report for each of the current QA/QC
plans will be developed.
The reports will be distributed.
Meeting to discuss the results will be scheduled, as
necessary, to address findings.
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Questions