Top Banner
2014 Biennial Citizen Survey 1 / 170 48% 208 52% 226 Q2 On PUBLIC CONTACT: Have you tried to contact the City of Whitehorse to seek a service or to get information in the past year? Answered: 434 Skipped: 3 Total 434 Yes No 0% 20% 40% 60% 80% 100% 48% 52% Answer Choices Responses Yes No
170

Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

Mar 29, 2023

Download

Documents

Khang Minh
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

1/170

48% 208

52% 226

Q2OnPUBLICCONTACT:HaveyoutriedtocontacttheCityofWhitehorsetoseeka

serviceortogetinformationinthepastyear?

Answered:434 Skipped:3

Total 434

Yes No0%

20%

40%

60%

80%

100%

48%52%

AnswerChoices Responses

Yes

No

Page 2: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

2/170

77% 163

27% 58

13% 28

1% 2

13% 27

1% 3

2% 4

0% 1

Q3IfYESabove,howdidyoutrytocontacttheCity?(SURVEYOR:Pleasereadlist,

allowmultipleanswers)Answered:211 Skipped:226

TotalRespondents:211

# Other,pleasespecify Date

1 BYLAWCAMEINPERSONTOMYHOUSETOLDMETOMOVEMYSKIDOOTRAILERONMYLAWN.

5/15/20142:31PM

Telephone

InPerson

Website Mail E-mail CouncilMeetings

Publicmeetings

Other,pleasespecify

0%

20%

40%

60%

80%

100%77%

27%

13%

1%

13%

1% 2% 0%

AnswerChoices Responses

Telephone

InPerson

Website

Mail

E-mail

CouncilMeetings

Public meetings

Other,pleasespecify

Page 3: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

3/170

18% 38

11% 24

0% 1

12% 25

20% 43

25% 53

13% 27

24% 51

4% 9

10% 21

Q4IfYESabove,whichdepartmentsdidyoutrytocontact?(SURVEYOR:Please

readlist,allowmultipleanswers)Answered:210 Skipped:227

TotalRespondents:210

# Other,pleasespecify Date

1 HANDICAPPEDSERVICES 5/22/20147:49PM

2 CITYCOMMITTEES 5/22/20142:21PM

3 GENERALINQUIRIES 5/21/20148:07PM

4 MEDIA/PUBLICRELATIONS 5/15/20148:05PM

5 FIREDEPARTMENT,SECURITY 5/11/20142:08PM

6 BUSINESSLICENCE 5/10/20147:11PM

7 ZONING 5/10/20141:06PM

FinancialServ ices...

Parks&Trails(inc...

Outreach&Events(inc...

Water&WasteServ ices...

BylawServ ices(inc...

CanadaGamesCentre(CGC)

Operations(includes...

Planning(includes...

MayorandCouncillor(s)

Other,pleasespecify

0%

20%

40%

60%

80%

100%

18%11%

0%

12%20%

25%

13%

24%

4%10%

AnswerChoices Responses

FinancialServices(inc ludestaxes&uti l i ties)

Parks&Trails(inc ludescemeteries)

Outreach&Events(inc ludesSeniorsTea,VolunteeroftheYear)

Water&WasteServices(inc ludesgarbage,water&sewer)

BylawServices(inc ludesanimalcontrol,parkingmeters)

CanadaGamesCentre(CGC)

Operations(inc ludesroads,snowremoval,buildingmaintenance)

Planning(inc ludesBuildingInspections)

MayorandCouncil lor(s)

Other,pleasespecify

Page 4: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

4/170

8 BUSINESSLICENSE 5/9/201411:28AM

9 BUSINESSLICENCE 5/9/201410:47AM

10 BUSINESSLICENCE 5/8/20147:21PM

11 CALLEDABOUTSOMETHINGONTHEROAD 5/8/20147:04PM

12 HOMEOWNERSGRANT 5/8/20147:02PM

13 BURNINGPERMIT 5/7/20142:16PM

14 BUSINESSLICENCES 5/7/20141:08PM

15 calledthemainnumber 5/6/20142:21PM

16 homeownersgrant 5/6/201410:54AM

17 generalinquiresreceptionareaprocessisflawed 5/4/20147:18PM

18 tofindoutownersofproperties 5/4/20141:39PM

19 husbandcalldenotherdoesnotknow 5/2/20141:24PM

20 humanresources 5/1/20143:19PM

21 transit 5/1/201411:30AM

Page 5: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

5/170

Q5IfYESabove,howeasywasittofindoutwhotocontact?(SURVEYOR:Read

options)Answered:210 Skipped:227

40%83

48%101

7%15

5%11

210

1.78

# Anyadditionalcomments,pleasespecify Date

1 thewebsiteishorribleandconfusingandhavetodigforinfo.thecgcisnotc learandphonesnumbersfordept.onwebsite

5/22/20146:57PM

2 ASKEDFORAMESSAGETOBEPASSEDON.THEREWASNORESPONSE 5/21/20148:07PM

3 FINDINGSOMEONEINOPERATIONSWASVERYHARD 5/16/201410:51AM

4 ITWASN'TTHATSTRAIGHTFORWARD.NEEDADIRECTORYTOSEARCHBYPROBLEMORQUESTIONORBYTOPIC

5/15/20144:27PM

5 verypooratc ityhall,butothersweregood 5/15/20149:34AM

6 ITWASN'TUNTILIWENTINPERSONTHETHIRDTIMETHATSOMEONECAMETOSEEWHATMYPROBLEMWAS

5/14/20147:30PM

7 WEBSITESSLOWTORESPOND 5/13/20148:08PM

8 THECITYNEEDSAMOREVISIBLEEMERGENCYNUMBER 5/8/20147:04PM

9 THEWEBSITEDESIGNISPOOR. 5/8/201412:44PM

10 websiteexcellent 5/7/20145:04PM

11 THEPERSONWASOUTOFTHEOFFICEANDFORGOTTOCALLBACK 5/7/20142:16PM

12 linewascontinuouslybusy 5/6/20142:21PM

13 peoplearespreadoutalloverthec ity 5/2/20148:05PM

14 theywereonholidays 5/2/20147:38PM

15 gottherunaround...anddon'tl ikevoicemail 5/2/20149:35AM

16 nothingonwebsiteconcerningmyquestions 5/1/201412:34PM

17 webpageisterrible...nonames,etc.tocontact 4/30/20146:47PM

Excellent Good Fair Poor

(nolabel)0%

20%

40%

60%

80%

100%

40%48%

7% 5%

Excellent Good Fair Poor Total AverageRating

(nolabel)

Page 6: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

6/170

18 theydidn'tphonemeback 4/30/20142:56PM

Page 7: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

7/170

91% 185

9% 18

Q6Whencontactwasmade,weretheyeasytotalkto?

Answered:203 Skipped:234

Total 203

# Anyadditionalsuggestionsorcomments? Date

1 THEGIRLSATTHEDESKOFTHECGCAREALWAYSGREATTOTALKTO 5/22/20149:21PM

2 atcgc,bylawwereawesome.watersewerdeptwereverysnarky,wheniaskedsomequestionsaboutmybil l .theydon'tbeonphone.veryfustrating

5/22/20146:57PM

3 COULDN'TFIGUREOUTWHOTOCONTACTSOLEFTAMESSAGE 5/21/20148:07PM

4 JUSTWASONWEBITE 5/21/20142:25PM

5 Wronginformationreceived. 5/19/20143:23PM

6 SENTEMAILBUTWHENIWENTINTOTHEFRONTOFFICESERVICEWASPOOR 5/18/20141:31PM

7 ONLINE 5/15/201412:55PM

8 shedidnotunderstandverywellshewasasian,shehadtoaskforhelpanddidnotseemtocare 5/15/20149:34AM

9 ALITTLEBITSHORT 5/10/20147:11PM

10 ALOTOFANNOUNCEMENTSBEFOREICOULDGETTHROUGH 5/8/201411:17AM

11 USEDWEBSITE 5/7/20147:03PM

12 veryhelpful,followedup 5/7/20145:04PM

13 DIDNOTMAKECONTACT 5/7/20142:16PM

14 dontknowhusbandcalled 5/2/20141:24PM

15 bothconfused 5/1/20145:35PM

16 seeabove 5/1/201412:34PM

17 ATPERMITTINGWASNOTFRIENDLYANDSLOWRESPONSETIME,MSGSNOTPASSEDON 4/30/20148:40PM

Yes No0%

20%

40%

60%

80%

100%

91%

9%

AnswerChoices Responses

Yes

No

Page 8: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

8/170

32% 9

18% 5

0% 0

0% 0

0% 0

43% 12

21% 6

Q7IfNOabove,whynot?(SURVEYOR:Readlist,allowmultipleanswers)

Answered:28 Skipped:409

TotalRespondents:28

# Anyadditionalsuggestionsorcomments? Date

1 PARTICIPATIONWITHADMINISTRATIONANDCITYCOUNCILISDISAPPOINTING.NOTHELPFULANDTHEYDONOTSEEKFURTHERINPUT

5/22/20142:21PM

2 WHENIGOTTOTHECOUNTER,SHEPUTUPANOUTTOLUNCHSIGNANDLEFTMESTANDINGTHERE

5/18/20141:31PM

3 THERESEEMEDTOPBEMIXEDMESSAGESANDCONFUSIONWITHPLANNINGANDINSPECTIONSCONCERNINGWATERHOOK-UPS

5/13/20142:59PM

4 SEEABOVE 5/8/201411:17AM

5 Icouldn'tunderstandthem 5/6/20142:21PM

6 DIDNOTGETMYANSWERORDIDNOTKNOWWHERETODIRECTYOUTO.THEQUESTIONWASTOFINDOUTWHENTOTURNOFFMYHEATTRAYSOFF.ANDNOONEKNEWTHEANSWER.COULDNOTFINDANYTHINGONWEBISTETHENWHENICALLEDTHELADTYSAIDSHEDIDNOTKNOWANDTHATITWILLBEINTHENEWPAPER,TOLDHERTHATIDONTREADTHEPAPER.REQUESTTOPUTONWEBSITE

5/1/201410:47AM

Inadequateresponseor...

Noordelayedresponse

Troublefindingappropriate...

Hoursofserv iceinadequate

Noresponsebutproble...

Noneed Anyadditionalsugges...

0%

20%

40%

60%

80%

100%

32%

18%

43%

21%

AnswerChoices Responses

Inadequateresponseorunhelpful

Noordelayedresponse

TroublefindingappropriateCouncilcontact

Hoursofserviceinadequate

Noresponsebutproblemsolved

Noneed

Anyadditionalsuggestionsorcomments?

Page 9: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

9/170

Q8WithrespecttocontactingtheCityforwhateverreason,howwouldyouratethe

overallserviceyoureceived?(SURVEYOR:Readoptions)

Answered:211 Skipped:226

43%90

44%93

8%17

5%11

211

1.76

Excellent Good Fair Poor

(nolabel)0%

20%

40%

60%

80%

100%

43% 44%

8% 5%

Excellent Good Fair Poor Total AverageRating

(nolabel)

Page 10: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

10/170

89% 376

11% 46

Q9OnPUBLICINPUT:IstheresufficientpublicinputonCityinitiatives?

Answered:422 Skipped:15

Total 422

Yes No0%

20%

40%

60%

80%

100%

89%

11%

AnswerChoices Responses

Yes

No

Page 11: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

11/170

48% 208

31% 133

22% 95

18% 79

40% 173

36% 154

10% 42

40% 174

17% 73

19% 83

10% 44

20% 85

9% 40

15% 64

3% 12

5% 23

Q10HowwouldyouliketoprovideINPUTintoCityinitiatives?(SURVEYOR:Read

list,allowmultipleanswers)Answered:431 Skipped:6

TotalRespondents:431

# Other,pleasespecify Date

PublicMeetings

E-mail

Telephone

OpenHouses

NeigbourhoodM...

Attendancea...

Charrette

City'sWebsite

ContactwithC...

ContactMayor...

Letters

Questionnaires

SuggestionBox

Vote/Referendum

Allofthea...

Other,pleas...

0%

20%

40%

60%

80%

100%

48%

31%22% 18%

40%36%

10%

40%

17% 19%10%

20%9%

15%

3% 5%

AnswerChoices Responses

Public Meetings

E-mail

Telephone

OpenHouses

NeigbourhoodMeetings

AttendanceatCouncilMeetings

Charrette

City'sWebsite

ContactwithCitystaff

ContactMayorand/orCouncil

Letters

Questionnaires

SuggestionBox

Vote/Referendum

Alloftheabove

Other,pleasespecify

Page 12: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

12/170

1 onlinesurveythaticandomyself 5/22/20146:57PM

2 ON-LINESURVEYORPOLL 5/21/20149:16PM

3 questionnaireswithpostagepaid 5/20/20147:42PM

4 directmail 5/20/20147:23PM

5 SURVEYS 5/20/201410:08AM

6 DEPENDSONWHATITWASABOUTANDWORKONTHEFRONTEND 5/16/20142:14PM

7 SOMETIMESHARDTOFIGUREWHICHISCITYANDWHICHISYTG 5/16/201410:22AM

8 D/K 5/14/20147:30PM

9 survery 5/13/20147:31PM

10 D/KBECAUSEI'MHARDOFHEARING 5/12/20145:37PM

11 IDONTFEELTHECITYSHOULDBEABLETOCHANGESTREETNAMES. 5/8/20143:29PM

12 PUBLICFORUM 5/8/201412:44PM

13 notreally 5/7/20145:04PM

14 COMMUNITYASSOCIATION 5/7/20142:16PM

15 mailedoutsurvey 5/7/201410:50AM

16 throughtheinternet 5/6/20146:34PM

17 myanswersareallkindofthemiddlebecasueitreallydependsonwhattheissue.ifi twasimportantissuieiwouldsayyestoeverything

5/5/20141:11PM

18 generalpublic partic ipationverypoor 5/4/20147:18PM

19 anythingonl ine 5/3/20142:15PM

20 timeframeisnarrow,hardtocoordinate 5/3/201410:08AM

21 nolongereventry...justsofrustrated 5/2/20149:35AM

22 Idon'tfeelthattheyl istentousatpublic meetings 5/1/20144:04PM

23 notinterestedinpartic ipatinginanyoftheabove 4/30/20147:36PM

Page 13: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

13/170

85% 368

65% 282

15% 66

19% 84

12% 54

41% 176

37% 162

8% 33

13% 56

7% 31

16% 70

40% 174

1% 3

3% 11

Q11Howdoyoukeep,orwouldyouliketobekept,INFORMEDaboutCitybusiness?

(SURVEYOR:Readlist,allowmultipleanswers)

Answered:434 Skipped:3

TotalRespondents:434

# Other,pleasespecify Date

1 SOCIALMEDIA 5/21/20149:16PM

2 PARTOFTHENEWSPAPERELECTRONICALLY 5/21/20148:07PM

Newspapers

Radio DirectMail

Newsletters

PublicMeetings

City'sWebsite

WithUtilityBill

Brochures

CouncilMeeting...

DisplayBooths

E-mail

WordofMouth

NotInterested

Other,please...

0%

20%

40%

60%

80%

100%

85% 65%

15%19%

12%

41% 37%

8%13%

7%16%

40%

1% 3%

AnswerChoices Responses

Newspapers

Radio

DirectMail

Newsletters

Public Meetings

City'sWebsite

WithUtil i tyBil l

Brochures

CouncilMeetingsonVideo

DisplayBooths

E-mail

WordofMouth

NotInterested

Other,pleasespecify

Page 14: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

14/170

3 SOCIALMEDIASUCHASFACEBOOK 5/13/20149:10PM

4 ICALLANDMAKEMYPRESENCEKNOWN 5/13/20148:08PM

5 SOCIALMEDIA 5/10/20143:37PM

6 mycouncil lorhasfacebookpagethatisveryinformative-Jocyln 5/5/201410:03AM

7 newmayorandcouncilaresuchanimprovement 5/3/20147:08PM

8 council lorfacebookpages 5/3/201411:19AM

9 hardtogetinterested,notasimpleprocess.usedtogetinvolvedbutnotanymore....unfriendlyenvironmental

5/2/20148:05PM

10 don;tfeelinformedunti li readitinthepaper 5/2/20143:31PM

11 ELECTRONICATTACHMENT 5/1/201410:47AM

Page 15: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

15/170

Q12HowdoyoufeeltheCityofWhitehorsecouldimproveit's

communicationswiththepublic?Answered:112 Skipped:325

# Responses Date

1 DOINGAGREATJOB 5/23/20147:49PM

2 GETTINGDIRECTORCORRECTANSWERSTOQUESTIONS 5/23/20143:47PM

3 BYEMAILS 5/23/20141:23PM

4 GOODJOB 5/23/201411:20AM

5 beniceronthephone.ifeelwhenicalltheydon'tcareandthatiamjustwastingtheretime.makemenotwanttocallthec ity,havecustomerserviceskil lsinpersonandonphone.theylaughedatmywheniwenttoc ityofwhsemainbuildingitisverystagnetthefrontstaff.

5/22/20146:57PM

6 ONISSUESWHICHEFFECTTHEENTIREPOPULATIONTHEYSHOULDGETMOREINPUTNOTJUSTFOCUSGROUPS

5/22/20142:21PM

7 ADVERTISINGINTHEPAPERANDRADIO 5/22/20141:14PM

8 IFEELTHEREISSOMETIMESTOOMUCHCONSULTATION 5/21/20149:16PM

9 DONTKNOWBUTNEEDMORETIMETONOTIFYPEOPLEOFWORKSHOPSANDMAYBEMOREREMINDERSFORMEETINGS

5/21/20142:25PM

10 sportsandrecneedsmoreorganizationforexampleforminorsoccerandwhotocontact. 5/20/20147:42PM

11 Moreinfomationinthenewspaer,changingcouncilmeetingfomat 5/20/20147:33PM

12 ADSONBUSES 5/20/20144:33PM

13 I'DLIKETOSEETHINGSPUTONAVOTEORREFFERENDUM 5/19/20143:26PM

14 MoreEmails 5/19/20143:23PM

15 Nocomment 5/19/20142:25PM

16 HAVEFRIENDLIERSTAFFONCOUNTER 5/18/20141:31PM

17 ITHINKTHEYTRYREALLYHARDALREADY 5/17/20143:21PM

18 HAVEABROADERSCOPEOFAGES,CITYOFWHITEHORSEBILLBOARD,UPCOMINGINIATIVESBEHINDPLEXIGLASSATCITYHALLSOPEOLEWH

5/16/20142:14PM

19 MAKINGTHEMSELVESAVAILABLETOTHEPUBLIC,PARTICULARLYTHEPUBLICWHODOESN'TGETOUT.(PEOPLEWHOAREBLIND,INWHEELCHAIRS,THEDEAF,INEARLYSTAGESOFDEMENTIA,ETC)

5/16/201410:51AM

20 D/K 5/15/20148:23PM

21 D/K 5/15/20148:05PM

22 D/K 5/15/20145:36PM

23 D/K 5/15/20144:51PM

24 ITSGETTINGBETTER 5/15/20143:39PM

25 IFTHECITYCANINFORMPEOPLEOFTHEUSEOFATVONTHETRAILSTHATITSHOULDNOTBEALOUD

5/15/20142:31PM

26 BIGIMPROVEMENTWITHNEWCITYCOUNCIL 5/15/201412:55PM

27 PUBLICMEDIALIKETWITTERORFACEBOOK 5/15/201412:46PM

Page 16: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

16/170

28 THECITYDOESAGOODJOB.THEYAREUSINGTHECGCASAGOODVENUEFORINFORMATION.

5/15/201411:53AM

29 BEMOREOPENABOUTTELEPHONINGCOUNCILLORSWITHCONCERNS 5/15/201411:07AM

30 nnedbettermanagmentofemployees 5/15/20149:34AM

31 THECITYCOULDUSEFACEBOOK 5/14/201410:00PM

32 D/K 5/14/20147:30PM

33 threwadverstingcampaigntahtinformspeopleofwhatdifferentdeptareoperatethrewthec ity,infoonhowtogetcontactinfoonintiatives

5/14/20146:31PM

34 d/k 5/14/20146:29PM

35 D/K 5/14/20143:53PM

36 MORECOMPUTERBASEDINPUT 5/14/20141:17PM

37 GENERALLYTHESTAFFAREGOODBUTTHEYHAVETOFOLLOWUPLETTERSOFCONCERNFROMTHEPUBLIC.

5/13/20149:10PM

38 FACEBOOKPAGE 5/13/20148:30PM

39 morenewspAPER 5/13/20147:55PM

40 STOPWASTINGMONEYGETTINGINFORMATIONOUT.DOMOREDIGITALLY 5/13/20147:42PM

41 CONTACTCITIZENSBEFOREPROCESS,NOTAFTER 5/13/20144:51PM

42 LETPEOPLEMOREAWAREOFWHATSGOINGONINSTEADOFAFTERTHEFACT 5/13/201410:29AM

43 LISTENTOPUBLICCONSULTATIONMORE 5/12/20148:38PM

44 D/K 5/12/20148:12PM

45 THECITYNEEDSTOBEMOREOPENINWHAT'SGOINGON 5/12/20145:37PM

46 MAYBEWITHMORELETTERS/NOTICESINTHEMAIL 5/12/20144:49PM

47 WEBSITENEEDSTOBEBETTERNEEDIMPROVEMENTWITHFRONTDESKWHENPERSONISCALLINGINONTELEPHONE

5/11/20148:50PM

48 D/K 5/10/20147:42PM

49 LESSCUMBERSOMEWEBSITE 5/10/20147:39PM

50 D/K 5/10/20145:50PM

51 PARKINGMEETING-WHEREISTHEMONEYFORAPARKINGGARAGE.NOTFORTHCOMINGENOUGH

5/9/20148:04PM

52 reallygoodjob,withthecurrentcoucil 5/9/20147:28PM

53 D/K 5/9/20145:14PM

54 D/K 5/9/20143:52PM

55 MOREINFORMATIONEITHERBYMAILOREMAIL.ESPECIALLYIFTHEREISAFEEINCREASE.

5/9/201411:28AM

56 UPDATETHEWEBSITEWITHANEWSPAGEORABLOGWITHUPDATES 5/8/20147:04PM

57 THENEWSPAPERCANBYBIASSOMETIMESSOIWOULDLIKETONOTHAVEINFORMATIONTHATWAY

5/8/20145:10PM

58 MOREONTHERADIO.BRINGBACKTHE'CITYPAGE'INTHENEWSPAPER. 5/8/20143:29PM

59 LISTENTOTHEPEOPLE 5/8/20142:49PM

60 HAVECOUNCILORSREPRESENTSECIFICREGIONSOFWHITEHORSE.THATWAYIKNOWI'MSPEAKINGTOTHERIGHTPERSON.

5/8/201412:44PM

61 MORELEADTIMEONANNOUNCEMENTSANDALSOMOREANNOUNCEMENTS 5/8/201412:14PM

62 MOSTPEOPLENOWADAYSAREONLINE,LESSOFAPAPERTRAIL 5/8/201410:52AM

Page 17: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

17/170

63 doingok 5/7/20148:32PM

64 PUBLISHMOREABOUTWHATHAPPENSDURINGTHECOUNCILMEETINGSINTHENEWSPAPER.

5/7/20147:26PM

65 SOMEISSUESAREOVER-CONSULTEDANDOTHERTIMESNOTCONSULTEDATALL(TRAFFIC)

5/7/20147:03PM

66 don'tknow 5/7/20145:04PM

67 IDON'TTHINKTHEYCANDOANYTHINGMORE.WEAREVERYWELLINFORMED. 5/7/20142:16PM

68 EARLIERCONSULTATION 5/7/20142:09PM

69 moremailedoutinformation 5/7/201410:50AM

70 IFOUNDTHATMONIESWERESPENTBEFORETHEMEETINGTOOKPLACE.ITHINKTHELPUBLICSHOULDBECONSULTEDEARLIER.

5/7/201410:15AM

71 moreonwebsite 5/6/20147:58PM

72 D/K 5/6/20147:46PM

73 INFORMOFUSOURTAXESGOINGUP 5/6/20147:10PM

74 D/K 5/6/20147:10PM

75 d/k 5/6/20146:34PM

76 doesaverygoodjob 5/5/20141:11PM

77 whenthereisanissue,andunti lthe9thhr.thenpeopleshowup.c itydoesagoodjobthough 5/4/20147:18PM

78 whentherearemeetings,reachouttoawideraudience 5/3/20144:29PM

79 on-linecontentisappreciated. 5/3/20142:15PM

80 moretimelymeetings 5/3/201410:08AM

81 bynotslippingthingsthrough,verysubtly 5/2/20148:05PM

82 don'tknowwhatitemsarecomingupinthecouncilmeetingunti laftertheyaredoneandamunawarehowtofindoutaboutit

5/2/20143:31PM

83 COWDOESNOTLISENANYWAY.SOWHATISTHEPONIT 5/2/201412:37PM

84 encouragepeopletoattendcouncilmeetings 5/2/201410:26AM

85 PRETTYGOODASIS 5/2/201410:04AM

86 easierifpeoplesignupforonlinenewsletterandiftheydothisalreadyadvertisethemmore.Directmailnotjunkmail.

5/1/20148:27PM

87 Morepublic meetings/openhouses.Makemoreofanefforttoreachouttoaffectedpartiesandbemoredirect.

5/1/20146:34PM

88 Newslettercouldbemorefrequentandtherecouldmorecontactfromtheotherdepartmentswell 5/1/20146:25PM

89 knowwhateachdeptisresponsibleforandwhattherejobsareforexamplewheretogotogetapermit

5/1/20145:35PM

90 nothappywithcellphonetowerlocation 5/1/20144:55PM

91 postingthroughnewspapersonl ineandbetterradioadsre:meetings 5/1/20141:54PM

92 websitecouldbemoreaccessible...easiertonavigate 5/1/201412:34PM

93 moreinfodirectlytohousehold,morecommuintymeetings 5/1/201411:36AM

94 monthlyemailnewsletter 5/1/201411:30AM

95 gettingmoreinfo 5/1/201411:09AM

96 IMPROVMENTSTOTHEWEBSITE,UPDATEDINFO,IMPROVINGLINKTOFINDINFO 5/1/201410:47AM

97 PLANNING 5/1/201410:07AM

Page 18: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

18/170

98 RADIOADDSANDNEWSPAPERS 5/1/20149:37AM

99 electronicemails...communityemails 5/1/20149:24AM

100 doingagoodenoughjob 4/30/20147:36PM

101 fixupthewebsite.Budgetinformationistoobriefandnoninformative. 4/30/20146:47PM

102 moreonlineengagement 4/30/20146:02PM

103 gettingpeoplemoreinvolvedwithdecisions 4/30/20144:48PM

104 havepublic consultationbeforedecisionismade 4/30/20144:04PM

105 doingverygood 4/30/20142:30PM

106 NEWSPAPERANDEMAIL 4/30/20142:13PM

107 doinggood 4/30/20142:08PM

108 nosuggestions...theyaredoingagoodjob 4/30/20141:26PM

109 QUARLTYREPORT 4/30/20141:23PM

110 happywith 4/30/201412:01PM

111 NEWSPAPER 4/30/201411:47AM

112 doingagoodjob 4/30/201411:40AM

Page 19: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

19/170

87% 373

13% 54

Q13OnCOMMUNITY&RECREATIONSERVICES,Doyouoranymemberof

yourfamilyusetheCanadaGamesCentre(CGC)?

Answered:427 Skipped:10

Total 427

Yes No0%

20%

40%

60%

80%

100%

87%

13%

AnswerChoices Responses

Yes

No

Page 20: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

20/170

93% 352

24% 93

46% 175

37% 141

15% 57

30% 115

13% 50

2% 7

Q14IfYES,howareyoucurrentlyusingtheCanadaGamesCentre?(SURVEYOR:

Readlist,allowmultipleanswers)Answered:380 Skipped:57

TotalRespondents:380

# Other,pleasespecify Date

1 DROPINCLASSES 5/23/20144:41PM

2 rollerderby 5/22/20146:59PM

3 MEETINGROOMS 5/22/20141:16PM

4 MEETINGFACILITIES 5/15/20144:27PM

5 BIRTHDAYPARTIES 5/15/201411:55AM

6 (NEVERENOUGHPARKINGATTHECANADAGAMESCENTRE) 5/8/20143:55PM

7 missthecoffeeshop,andthejuiceisexpensiv,justwantagoodcupofcoffee 5/1/201411:39AM

Ownleisuretimeactiv ...

ClubActiv ities

SpecialEvents(i.e.Remem...

Socialouting

Re-habprogram

Watchingsportingactiv ities

Otherretail(i.e.food...

Other,pleasespecify

0%

20%

40%

60%

80%

100%

93%

24%

46%37%

15%

30%

13%

2%

AnswerChoices Responses

Ownleisuretimeactivityand/orworkouts

ClubActivities

SpecialEvents(i.e.RemembranceDay)

Socialouting

Re-habprogram

Watchingsportingactivities

Otherretail(i.e.foodservices)

Other,pleasespecify

Page 21: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

21/170

Q15IfNO,whynot?(pleasespecify)Answered:51 Skipped:386

# Responses Date

1 WE'DHAVETOTRAVELINTOTOWN 5/23/20143:50PM

2 NOTINTERESTED 5/23/20142:54PM

3 IGOTOTHEGYMINMYNEIGHBOURHOOD 5/23/20142:28PM

4 EXPENSEANDNOTIME 5/22/20147:23PM

5 SENIORS 5/22/20146:53PM

6 NOTINTERESTED 5/22/20144:14PM

7 ILLNESS 5/21/20148:10PM

8 NOINTERESTTOUSE 5/17/20146:34PM

9 NOTINTOSPORTS 5/16/20144:31PM

10 HEALTHISSUES 5/16/20141:39PM

11 TOOOLD 5/16/201410:57AM

12 EXPENSE 5/15/20148:24PM

13 IGOOUTDOORS 5/15/20148:07PM

14 LIVEOUTOFTOWN 5/15/20147:58PM

15 NOTHINGOFINTEREST 5/15/20147:29PM

16 IDON'TLIKEDRIVINGUPTHATHILL 5/15/20145:37PM

17 IDOMYWORKOUTSATANOTHERGYM 5/15/20144:54PM

18 TOOOLD 5/15/201411:35AM

19 notinterested 5/14/20148:13PM

20 Activeinotherways 5/14/20146:40PM

21 EXPENSE 5/14/20144:29PM

22 IT'SNOTSOMETHINGIDO 5/14/20142:45PM

23 MOREOFANOUTDOORSPERSON 5/13/20143:00PM

24 Dootherthings 5/12/20147:49PM

25 idonthavemoney 5/12/20146:11PM

26 INOUR80'S 5/12/20141:54PM

27 Dootheractivities 5/10/20148:25PM

28 EXPENSE 5/10/20147:13PM

29 IDON'TSWIMANDIDON'TRUNINCIRCLES.ISKI 5/10/20145:07PM

30 NOTASWIMMER,DON'TRUNINSIDE 5/10/201411:01AM

31 Notinterested 5/9/20147:44PM

32 Dootherthings 5/9/20147:13PM

33 IHAVENOREASONTOGOTHERE. 5/8/20143:29PM

34 IDON'TLIKEDRIVINGUPTHETWOMILEHILL. 5/7/20147:28PM

Page 22: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

22/170

35 donthavetime,thehoursneedtobelater 5/5/20141:14PM

36 healthproblem 5/5/201411:03AM

37 84yrs.old-usetreadmillathome 5/5/201410:04AM

38 olderandl imited 5/2/20144:36PM

39 notanactiveperson 5/2/20141:11PM

40 usesacaneandhadheartattck 5/2/201412:06PM

41 haven'thadtheopportunityyet 5/1/20148:00PM

42 notinterestedinindoorsports 5/1/20144:05PM

43 onlyinthepast 5/1/20142:50PM

44 ll iveincountry 5/1/20141:22PM

45 tooexpensive 5/1/201411:10AM

46 tooold 5/1/201410:06AM

47 WALKOUTSIDE,DAUGHTERISINDANCE,WORKINGALOT 4/30/20148:42PM

48 tooold 4/30/20147:37PM

49 onceIamretiredIplanonusingit 4/30/20146:30PM

50 Idon'thaveaccess...prosthetic leg..justgotoutofhospitalbuthopingtouseitinthefuture 4/30/20144:49PM

51 ageandaffordabil ity 4/30/20142:09PM

Page 23: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

23/170

71% 281

44% 176

33% 130

55% 219

15% 61

41% 162

41% 163

84% 336

44% 175

5% 19

7% 27

Q16WhatCommunity&RecreationServicesprogramsorservicesdidyouand/oryourfamilyuse?(SURVEYOR-

Readlist.Allowmultipleanswers)Answered:398 Skipped:39

TotalRespondents:398

# Other,pleasespecify Date

1 STAIRSONBLACKSTREET 5/23/20145:43PM

2 FARMERSMARKET 5/22/20149:24PM

3 THETRAILBEHINDGRANGER 5/21/201411:38AM

4 MOUNTAINBIKINGTRAILS 5/19/20144:24PM

5 SKITRAILS 5/19/20143:27PM

Swimming

WellnessCentre

Skating/arenasports

Indoortrack

Soccer Leisureprograms

Parks/playgrounds

MillenniumTrail

RotaryPeacePark

Otherdrop-inact...

Other,pleasespecify

0%

20%

40%

60%

80%

100%

71%

44%

33%

55%

15%

41% 41%

84%

44%

5% 7%

AnswerChoices Responses

Swimming

WellnessCentre

Skating/arenasports

Indoortrack

Soccer

Leisureprograms

Parks/playgrounds

MillenniumTrail

RotaryPeacePark

Otherdrop-inactivities

Other,pleasespecify

Page 24: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

24/170

6 KIDSCAMPS 5/17/20143:23PM

7 TECHNOLOGYFORSENIORS 5/16/201410:59AM

8 BASEBALLPARK 5/14/20147:33PM

9 SHIPYARDPARK 5/14/20143:55PM

10 ELDERACTIVEEVENTS 5/12/20145:44PM

11 AGED 5/10/20147:13PM

12 MEETINGROOMS 5/10/20145:53PM

13 FARMERSMARKETANDTHEFRANKSLIMBUILDING 5/10/20145:07PM

14 SHIPYARDSPARK 5/10/20143:41PM

15 SHIPYARDSPARK-FARMERSMARKET 5/8/20145:13PM

16 BIRTHDAYPARTIES 5/8/20143:55PM

17 EVENTSATSHIPYARDPARK 5/8/201412:49PM

18 RUNFORMOM 5/7/201410:16AM

19 FARMERSMARKETATSHIPYARDSPARK 5/6/20147:49PM

20 playareaatCGC 5/5/20147:35PM

21 DONTLIKEHOWCOWHASTOHAVEDOGSONLEASHONPUBLICTRAILS 5/2/201412:41PM

22 shipyardspark 5/1/20145:38PM

23 NOEQUIPMENTFORDISABLEDPEOPLE 5/1/20142:33PM

24 TABLESATFAROFENDOFCANADAGAMESCENTREFORMEETINGS. 5/1/201410:52AM

25 GYMNASTICSGYM 5/1/20149:41AM

26 CURLINGCLUB 4/30/20147:55PM

27 cookingprogramswereallsoldout 4/30/20142:58PM

Page 25: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

25/170

78% 333

22% 92

Q17HaveyoureadtheWhitehorseActiveLivingGuideinthepastyear?

Answered:425 Skipped:12

Total 425

Yes No0%

20%

40%

60%

80%

100%

78%

22%

AnswerChoices Responses

Yes

No

Page 26: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

26/170

58% 226

42% 164

Q18IfYES,didyouregisterforarecreationprogramorservice?

Answered:390 Skipped:47

Total 390

Yes No0%

20%

40%

60%

80%

100%

58%

42%

AnswerChoices Responses

Yes

No

Page 27: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

27/170

Q19IfNO,whynot?(SURVEYOR:Pleasespecify)

Answered:183 Skipped:254

# Responses Date

1 OUTOFTOWNWHENIWANTEDTOJOIN 5/23/20148:18PM

2 DIDN'TFINDANYTHINGIWANTED 5/23/20145:43PM

3 NOREASON 5/23/20145:14PM

4 NOTHINGREALLYCAUGHTMYEYE 5/23/20144:41PM

5 WE'VEBEENTRAVELLINGALOT 5/23/20143:50PM

6 FULL 5/23/20143:37PM

7 NOINTEREST 5/23/20142:54PM

8 NOINTERESTS 5/23/20142:37PM

9 APPLIEDTOOLATE 5/23/20142:34PM

10 NOINTERESTS 5/23/20142:28PM

11 NOINTERESTS 5/23/20142:01PM

12 WEREFULL 5/23/201411:21AM

13 TOOBUSY 5/22/20149:24PM

14 INSCHOOL 5/22/20147:23PM

15 NOINTERESTS 5/22/20146:53PM

16 badyearhusbanddied 5/22/20146:26PM

17 NOINTERESTS 5/22/20144:14PM

18 NOTINTERESTED 5/22/20143:47PM

19 TOOBUSYWITHWORKSCHEDULES 5/22/20142:26PM

20 WASNOTINTOWN 5/22/201410:16AM

21 JUSTFLIPPDETHREWIT 5/21/20142:26PM

22 NOTIME 5/21/201411:38AM

23 Nothingappealsthisyear 5/20/20147:35PM

24 sceduling 5/20/20147:25PM

25 WASALREADYFULL 5/20/20144:15PM

26 NOTHINGINTERESTEDME 5/19/20147:15PM

27 TOOBUSY 5/19/20143:27PM

28 Busy 5/19/20143:26PM

29 busybeingactive 5/19/20142:27PM

30 NOITWASFULL 5/18/20144:10PM

31 ALLFULL-HAPPENSALOT 5/18/20141:31PM

32 NOINTEREST 5/17/20146:34PM

33 NOINTERESTS 5/16/20147:55PM

34 THEYWEREFULL-SWIMMINGLESSONS 5/16/20147:18PM

Page 28: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

28/170

35 NOTINTERESTED 5/16/20144:31PM

36 NOINTERESTS 5/16/20141:48PM

37 NOINTERESTS 5/16/201412:40PM

38 INEEDTOFINDTHETIMEANDTHEENERGY. 5/16/201410:59AM

39 EXPENSE 5/16/201410:57AM

40 NOINTEREST 5/15/20148:24PM

41 LIVINGOUTOFTOWN 5/15/20147:58PM

42 NOINTERESTS 5/15/20147:29PM

43 NOINTERESTS 5/15/20147:11PM

44 DIDN'TFINDANYTHINGILIKED 5/15/20145:37PM

45 TIMINGOFANEVENTORNOTHINGAPPEALEDTOME. 5/15/20144:27PM

46 BADLEGS 5/15/20141:50PM

47 NOTINTERESTED 5/15/201411:35AM

48 HUSBANDILL 5/15/201411:08AM

49 tobusybutwil lthisfall 5/15/20149:35AM

50 DIDN'TFINDANYTHINGIWANTED 5/14/201410:09PM

51 notintrested 5/14/20148:13PM

52 TOOOLDFORTHAT 5/14/20147:36PM

53 Activeinotherways 5/14/20146:40PM

54 NOTHINGINTERESTEDME 5/14/20146:33PM

55 EXPENSE 5/14/20144:29PM

56 HEALTHREASONS 5/14/20143:55PM

57 THEREDOESN'TSEEMTOBEMANYPROGRAMSSPECIFICTOOLDERSENIORS 5/13/20149:14PM

58 WORKING 5/13/20148:08PM

59 mymomdid 5/13/20147:57PM

60 notime 5/13/20147:32PM

61 active 5/13/20147:02PM

62 NOINTEREST 5/13/20144:51PM

63 UNUAWARE 5/13/20144:34PM

64 NOTAJOINER 5/13/20144:16PM

65 THEYWEREFULL 5/13/20143:50PM

66 TOOBUSY 5/13/201412:57PM

67 NOINTEREST 5/13/201411:30AM

68 DIDN'TFINDANYTHINGIWANTEDTODO 5/12/20148:41PM

69 BECAUSEOFANINJURY 5/12/20148:16PM

70 Dootherthings 5/12/20147:49PM

71 Domyownthing 5/12/20147:40PM

72 UNAWARE 5/12/20147:07PM

73 nomoney 5/12/20146:11PM

74 busy 5/12/20145:52PM

Page 29: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

29/170

75 justscannedit 5/12/20145:37PM

76 NOTIME 5/12/20144:55PM

77 NOTHINGAPPEALEDTOME 5/12/20144:25PM

78 NOINTERESTS 5/12/20143:44PM

79 NOINTERESTS 5/12/20143:18PM

80 NOTIME 5/12/20142:33PM

81 NOTINTERESTED 5/12/20141:54PM

82 COSTS 5/11/20148:50PM

83 UNAWARE 5/11/20147:48PM

84 NOTIME 5/11/20142:09PM

85 NOINTERESTS 5/11/201412:32PM

86 didn'tbother 5/10/20148:25PM

87 notime 5/10/20147:40PM

88 UNAWARE 5/10/20147:13PM

89 Domyownthing 5/10/20147:13PM

90 IJUSTGOTACOPYANDMASTILLGOINGTHROUGHIT. 5/10/20145:53PM

91 NOTHINGINTERESTEDMEBUTI'MNOTREALLYAPERSONWHOTAKESCLASSES 5/10/20145:07PM

92 toobusy 5/10/20143:22PM

93 NOINTERESTS 5/10/20141:36PM

94 NOTHINGOFINTERESTATTHISTIME 5/10/201411:01AM

95 GONEFORWINTERS 5/10/201410:38AM

96 NOINTERESTS 5/9/20148:46PM

97 notinterested 5/9/20148:11PM

98 Notinterested 5/9/20147:44PM

99 toobusy 5/9/20147:30PM

100 ATTENDTHEACQUIFITPROGRAM 5/9/20147:29PM

101 Didn'tbother 5/9/20147:13PM

102 Didn'tseeit 5/9/20146:24PM

103 Notinterested 5/9/20146:20PM

104 THEREWASN'TANYTHINGTHATINTERESTEDME 5/9/20145:17PM

105 TOOBUSY.WENEEDMOREBIKETRAILS. 5/9/20143:56PM

106 DISABLED 5/9/201410:06AM

107 NOINTEREST 5/8/20147:22PM

108 NOTENOUGHTIMETHISYEAR 5/8/20147:07PM

109 NOTHINGIWASINTERESTEDINYET.BUTIHAVESIGNEDUPFORTHINGSINTHEPAST 5/8/20143:55PM

110 NOTHINGINTERESTEDME. 5/8/20143:29PM

111 ONTHEROADALOT 5/8/20142:49PM

112 NOTHINGINTERESTEDME. 5/8/201412:49PM

113 SOMEOFTHETIMINGWASN'TRIGHTFORME. 5/8/201412:16PM

114 SCHEDULEDIDNOTMEETMYNEEDS 5/8/201411:50AM

Page 30: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

30/170

115 SCHEDULEDIDN'TWORKFORME. 5/8/201411:41AM

116 DOHAVETHETIME 5/8/201410:27AM

117 DIDN'TKNOWABOUTIT 5/7/20147:32PM

118 DIDN'TFINDANYTHINGTHATAPPEALEDTOME. 5/7/20147:28PM

119 IWASN'TBOREDENOUGHTOSIGNUPFORANYTHINGYET 5/7/20143:10PM

120 COSTS 5/7/20142:32PM

121 WASN'TPHYSICALLYABLETO 5/7/20142:18PM

122 couldn'tfindanythingIwantedtodo 5/7/201410:51AM

123 NOTALOTOFSPARETIME 5/7/201410:16AM

124 TOOBUSYWITHATODDLER 5/6/20147:49PM

125 NOTIME,BECAUSEOFHEALTH 5/6/20147:13PM

126 COURSEWASFULL 5/6/20147:13PM

127 Didn'tbother 5/6/20146:29PM

128 noreason 5/6/201410:29AM

129 Didn'tread 5/5/20148:42PM

130 toobusy 5/5/20148:27PM

131 notinterested 5/5/20147:45PM

132 Awayalot 5/5/20147:18PM

133 toobusy 5/5/20144:32PM

134 NONEED 5/5/20142:23PM

135 donthavetimeanddontcare 5/5/20141:14PM

136 heallth 5/5/201411:03AM

137 nointerest 5/5/201410:41AM

138 notinterestsme 5/5/201410:04AM

139 nothingofinterest 5/5/20149:51AM

140 Idon'tthinkI'mold....Idon'twanttoplaywithseniors 5/4/20147:20PM

141 costs 5/4/20143:40PM

142 toobusy 5/4/20142:03PM

143 toomuchwork 5/4/20141:05PM

144 don'thaveone 5/4/201411:42AM

145 unaware 5/3/20146:32PM

146 unaware 5/3/20144:31PM

147 wasatuniversity 5/3/20144:05PM

148 unawareofit 5/3/20143:34PM

149 76yrsold 5/3/20143:07PM

150 notinterested 5/3/20142:43PM

151 costs 5/3/20142:02PM

152 awayallwinter,toobusyinsummer 5/3/201410:33AM

153 tooexpensive 5/2/20144:36PM

154 tooexpensive 5/2/20144:15PM

Page 31: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

31/170

155 whatIwasinterestedconfl ic tedwithmyschedule 5/2/20143:35PM

156 notintersted 5/2/20141:27PM

157 usesacaneandtakingiteasy 5/2/201412:06PM

158 toobusy 5/2/201411:19AM

159 doourownthing 5/1/20148:39PM

160 toobusyatthistime 5/1/20148:00PM

161 toobusywithschool 5/1/20147:43PM

162 workingtoomuch 5/1/20147:00PM

163 Activeenoughalreadybutthinktheyaregreat 5/1/20146:36PM

164 nothingofinterest 5/1/20146:25PM

165 BECASUEYOUTRIEDFORTHECOOKINGBUTWASALREADYFULL 5/1/20144:38PM

166 toobusywalking 5/1/20144:30PM

167 toobusy 5/1/20142:50PM

168 notinterested 5/1/20141:22PM

169 tooexpensive 5/1/201411:10AM

170 HAVENOTSEEITINTHENEWSPAPER,HAVEITEMIALEDTHATTHEREISANEWITEMONCITYWEBSITE

5/1/201410:52AM

171 BUSYWITHOTHERTHINGS 5/1/201410:10AM

172 tooold 5/1/201410:06AM

173 IDONTSEEITAROUNDANYMORE,IHAVETOPICKITUP 4/30/20148:42PM

174 previously 4/30/20148:09PM

175 tooold 4/30/20147:37PM

176 BUSYSUMMER 4/30/20147:31PM

177 toobusyworking 4/30/20146:30PM

178 inhospitalforanextendedtime 4/30/20144:49PM

179 have'nthadit 4/30/20142:31PM

180 PERSONALISSUIES 4/30/20142:15PM

181 cost 4/30/20142:09PM

182 tobusy 4/30/20141:26PM

183 DOYOUROWNTHING,ANDNOTINTRESTED 4/30/201411:50AM

Page 32: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

32/170

Q20WhatvaluedoyouandyourfamilyplaceonCommunity&RecreationServicesprogramsorservices?

(SURVEYOR:Readoptions)Answered:424 Skipped:13

80%341

18%76

2%7

424

1.21

Veryimportant Moderatelyimportant Notimportant

(nolabel)0%

20%

40%

60%

80%

100%80%

18%

2%

Veryimportant Moderatelyimportant Notimportant Total AverageRating

(nolabel)

Page 33: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

33/170

28% 121

72% 308

Q21Doyouoranymemberofyourfamilyparticipateincommunityactivitiesthatuse

schoolfacilities?Answered:429 Skipped:8

Total 429

Yes No0%

20%

40%

60%

80%

100%

28%

72%

AnswerChoices Responses

Yes

No

Page 34: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

34/170

Q22HowwouldyourateyouroverallsatisfactionlevelwithCommunity

&RecreationServicesprogramsandservices?(SURVEYOR:Read

options)Answered:426 Skipped:11

63%270

35%147

2%8

0%1

426

1.39

Excellent Good Fair Poor

(nolabel)0%

20%

40%

60%

80%

100%

63%

35%

2% 0%

Excellent Good Fair Poor Total AverageRating

(nolabel)

Page 35: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

35/170

Q23OnSAFETY&SECURITY,whatdoyouthinkaretheCity'sbiggestpublicsafetyproblems?(SURVEYOR:Pleaseread

eachitem,answersaremultiplechoice,movetonextitem)

Answered:430 Skipped:7

56%240

39%166

5%22

428

1.49

49%208

41%175

10%44

427

1.62

34%145

51%217

15%65

427

1.81

39%166

48%206

13%54

426

1.74

18%76

56%240

26%109

425

2.08

56%242

35%152

8%35

429

1.52

54%229

37%159

9%40

428

1.56

64%275

31%134

4%19

428

1.40

25%105

28%121

47%201

427

2.22

25%106

33%141

42%180

427

2.17

8%33

56%239

36%156

428

2.29

38% 49% 13%

Highconcern Mediumconcern Low/Noconcern

Druguse/substan...

Publicintoxic...

Vandalism/Gr...

Break,enter&...

Assault

Drinkinganddr...

Traffic/Driv ing...

Cellphoneusewh...

Jaywalking

Cyclists

Loitering

Homelessness

Walkingalonein...

Needforadditio...

OtherComments

0%

20%

40%

60%

80%

100%

56%49%

34%39%

18%

56% 54%

64%

25% 25%

8%

38%

4%

29%

70%

39% 41%51% 48%

56%

35% 37%31% 28%

33%

56%49%

10%

34%

8%5%10%

15% 13%

26%

8% 9%4%

47%42%

36%

13%

86%

37%

22%

Highconcern Mediumconcern Low/Noconcern Total AverageRating

Druguse/substanceabuse

Public intoxication

Vandalism/Graffiti

Break,enter&theft

Assault

Drinkinganddriving

Traffic /Driving/Speeding

Cellphoneusewhiledriving

Jaywalking

Cyclists

Loitering

Homelessness

Page 36: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

36/170

38%161

49%206

13%57

424

1.75

4%19

10%41

86%365

425

2.81

29%124

34%143

37%156

423

2.08

70%35

8%4

22%11

50

1.52

# AdditionalComment Date

1 I'DLIKETOSEEMOREGENERALENFORCEMENTOFLAWSANDBYLAWSINSTEADOFACOMPLAINTDRIVENPROCESS

5/23/20145:26PM

2 MOREPOLICINGALONGRIVERDANGEROFWILDLIFEINTOWN 5/23/20143:45PM

3 MOREPRESENCEDOWNTOWNATNIGHT 5/23/20142:51PM

4 morepolicedowntown 5/23/20142:29PM

5 MORENEEDFORTRAFFICCONTROL,RUNNINGREDLIGHTS 5/23/201411:25AM

6 CYCLISTSWANTALLTHERIGHTSBUTDON'TFOLLOWTHERULES 5/22/20148:15PM

7 MOREPOLICINGDOWNTOWNANDNEIGHBOURHOODS 5/22/20147:54PM

8 MOREOFNEIGHBOURHOODWATCH 5/22/20147:29PM

9 MOREPOLICINGDOWNTOWN 5/22/20147:01PM

10 policeneedmoretrainingindomestic disputes,andalsoinvestigationunitforbreakandenter.rcmpneedmoretraininginhumancontact

5/22/20146:35PM

11 MOREPOLICINGDOWNTOWNANDONTHEWATERFRONT 5/22/20144:14PM

12 WENEEDTHEADDITIONALSECURITYOFBICYCLERCMP 5/21/20148:28PM

13 CARSHOPPINGSEEMSTOBEAPROBLEM 5/21/20147:29PM

14 MOREPATROLSINTAKHINI 5/21/20146:10PM

15 MOREPOLICINGDOWNTOWN 5/21/20144:09PM

16 Aggressivedriving 5/20/20147:46PM

17 MOREPOLICINGDOWNTOWN 5/20/20147:42PM

18 MOREPOLICINGDOWNTOWN 5/20/20147:12PM

19 MOREOFFICERSNEEDED 5/20/20144:53PM

20 MOREVISABLEPOLICING 5/20/20144:22PM

21 MOREPOLICINGISN'TTHEISSUE,ITSWHATTODOWITHLOITERINGPEOPLEANDWHERETOPLACETHEM

5/20/20141:20PM

22 MAKESUREHAVEROOMFORCYCLISTSPOLICEUNDER-RESOURCED 5/20/201412:58PM

23 BEGGERSASKINGFORYOUCARTBECASUEIAMASINGLEMOMWITH3KIDSANDSOEMTIMESIAMSCAREDWHENIAMSHOPPINGLIKEATSUPERSTORE

5/20/201410:16AM

24 FOCUSMOREONDRUGSELLING 5/19/20147:45PM

25 MOREPOLICINGINDOWNTOWN 5/19/20147:32PM

26 MORESECURITYINCOPPERRIDGE 5/19/20147:10PM

27 Someareasindowntowncoreshouldbeaddressedintermsofloitering 5/19/20142:45PM

28 MOREPOLICEPRESENCEINPARKS,DOWNTOWN,DRINKINGESTABLISHMENTS,GOLFCOURSES

5/18/20148:09PM

29 MOREPOLICINGINREGARDSTOTRAFFICANDCELLPHONEUSE 5/18/20141:33PM

Homelessness

Walkingaloneinyourneighbourhood

Needforadditionalpolic ing/security

OtherComments

Page 37: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

37/170

30 MORESECURITYATSUMMEREVENTS 5/17/201411:01AM

31 MOREPOLICINGDOWNTOWNANDRIVERDALE 5/17/201410:41AM

32 MOREPOLICINGINDOWNTOWNANDRESIDENTIAL 5/16/20148:23PM

33 MOREPOLICEPRESENCETHROUGHOUTTHECITY 5/16/20142:22PM

34 POLICEPRESENCEINDOWTOWNAREA 5/16/20141:55PM

35 MORESECURITYATSPECIALEVENTS 5/16/201412:43PM

36 MOREPOLICINGALONGRIVER 5/16/201411:23AM

37 VISUALLYIMPAREDOBSTICALESSUCHASBROKENSIDEWALKS,DISRUPTIONSINPAVEMENT.

5/16/201411:17AM

38 ADDITIONALPOLICINGINPROSPECTPARK 5/15/20148:25PM

39 MOREPOLICINGINDOWNTOWNESPECIALLYATNIGHT 5/15/20148:04PM

40 MOREPOLICEPRESENCE 5/15/20147:34PM

41 CITYSHOULDLPAYFORTHEOWNPOLICEFORCE 5/15/20147:16PM

42 LIGHTEDCROSSWALK(ATMCDONALDSON2ND)ISVERYDANGEROUS.ANDCROSSWALKON4THBYTIMHORTONSISDANGEROUS.ALSOROUNDABOUTSAREPOORLYDESIGN.

5/15/20144:29PM

43 MOREPOLICINGONTRAILS 5/15/20143:39PM

44 BYLAWMUSTCONTROLCYCLISTSNOTWEARINGHELMETS 5/15/20141:02PM

45 DOGPOOP.PEOPLENEEDTOMONITORTHEIRPETS.ITISABIGHEALTHCONCERN.THERENEEDSTOBEMOREENFORCEMENT

5/15/201412:05PM

46 downtownmorepoliceintheevening 5/15/20149:44AM

47 POLICEPRESENCEISNEEDEDDOWNTOWN 5/14/20148:41PM

48 MOREPOLICINGINDOWNTOWNANDTRAILS 5/14/20147:24PM

49 MOREPOLICEPRESENCENEEDED 5/14/20147:10PM

50 MOREPOLICINGDOWNTOWN 5/14/20142:06PM

51 MORESECURITYONMILLENIUMTRAILATNIGHT 5/14/20141:28PM

52 MOREPOLICEPRESENCE 5/14/201410:47AM

53 MOREPOLICINGATNIGHT 5/14/201410:03AM

54 MOREPOLICINGDOWNTOWN 5/13/20148:25PM

55 CYCLISTSHAVETOKNOWTHERULESOFTHEROADINCREASEINRESPONSETIMEISNEEDED

5/13/20148:08PM

56 ITHINKLOITERINGATTHECANADAGAMESCENTREISVERYHIGH.IT'SNOTWELLSUPERVISED.IFTHEY'REMISUSINGTHEFACILITYTHEYNEEDTOBEKICKEDOUT

5/13/20147:53PM

57 MOREPOLICEPRESENCEATTHEWATERFRONT 5/13/20147:39PM

58 MOREPOLICINGINCOPPERRIDGE 5/13/20144:18PM

59 MOREPOLICEPRESENCE 5/13/20143:55PM

60 MOREPOLICEPRESENCENEEDEDINCITY 5/13/201411:49AM

61 MOREFLASHINGLIGHTSATCROSSWALKSMOREPOLICEPRESENCEDOWNTOWN 5/13/201411:30AM

62 MOREPOLICEPRESENCEINDOWNTOWNAREAESPECIALLLYAFTERDARK 5/13/201410:31AM

63 NOTENOUGHSERVICESFORDRUGANDALCOHOLABUSE-=ADVOCATETOYTGCYCLISTSINWINTERTIMEAREAHAZARDNEEDACOUNSELLORORMENTALHEALTHWORKERTOWORKWITHTHEPOLICE

5/12/20148:47PM

64 MOREBYLAWACTION 5/12/20148:24PM

Page 38: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

38/170

65 MOREPOLICEPRESENCEINCITY 5/12/20147:14PM

66 MOREPOLICINGINCOPPERRIDGE,MOREOFAPOLICEPRESENCEISNEEDED 5/12/20144:39PM

67 JAYWALKERSMUSTBEFINEDCYCLISTSRIDINGTWOORTHREEABREASTMOREOFAPOLICEPRESENCE

5/12/20143:51PM

68 EXTRASECURITYBYTHERIVER-DOESN'TLOOKGOODFORTOURISTS 5/12/20143:23PM

69 CYCLISTSDONOTABIDEBYTHERULESMOREPOLICINGDOWNTOWN 5/12/20141:10PM

70 CYCLISTSNEEDTOTAKECARE 5/12/201411:58AM

71 CYCLISTSSHOULDBELICENCEDORHAVETRAINING 5/11/20147:24PM

72 MOREPOLICINGISNEEDED 5/11/20142:38PM

73 MOREPOLICEPRESENCEINNEIGHBOURHOODS,NEEDOFCITYPOLICE 5/11/20142:20PM

74 MORETRAFFICENFORCEMENTISNEEDEDNOISEVIOLATIONSWITHTRUCKS 5/11/20141:46PM

75 MOREPOLICINGDOWNTOWN 5/11/201412:38PM

76 MOREPOLICINGDOWNTOWN/UNITEDCHURCHAREA 5/10/20148:51PM

77 MOREPOLICINGDOWTOWN 5/10/20147:44PM

78 MOREROADCHECKSFORDRINKINGCYCLISTSMUSTBESTOPPEDFORINFRACTIONS 5/10/20147:23PM

79 MOREPOLICINGDOWNTOWNMOREVISABLITY 5/10/20146:55PM

80 IWISHBYLAWWOULDDOSOMETHINGABOUTEDUCATINGTHEPUBLICONUSINGROUND-ABOUTS

5/10/20146:04PM

81 PASSINGONTHERIGHTHANDSIDE.THISAREAISTERRIBLE.WHEREARETHEYGOINGINSUCHAHURRY.

5/10/20144:02PM

82 MOREPOLICINGINDOWNTOWN 5/10/20141:41PM

83 MOREPOLICINGDOWNTOWN,LIQUORSTOREAREA 5/10/20141:11PM

84 MOREPOLICINGDOWNTOWNANDTAYLORSTREET 5/10/201411:41AM

85 ADDITIONALPOLICINGONRIVERFRONT.APRESENCEISNEEDED...ONFOOTORBICYCLE 5/10/201411:15AM

86 CYCLISTSINWINTERISABIGPROBLEM 5/9/20148:51PM

87 MOREPOLICINGINDOWNTOWN,MAHSPOINT,CLAYBANKS 5/9/20148:32PM

88 MOREPOLICINGINDOWNTOWN 5/9/20147:48PM

89 MOREPOLICINGINDOWNTOWN 5/9/20147:34PM

90 CYCLISTSRIDINGSIDEBYSIDE...ABIDEBYTHERULESOFTHEROAD....SHOULDBEFINED 5/9/20143:14PM

91 POLICINGDOWNTOWN...MOREOFAPRESENCEISNEEDED...WALKTHEBEAT 5/9/201410:16AM

92 MOREPOLICINGINTHEDOWNTOWNCORE 5/8/20148:25PM

93 MORESECURITYBYCLAYBANKS 5/8/20148:02PM

94 NEEDTODEALWITHPROBLEMSLIKEFIREATTHECGC,PRIMARILYAPARENTINGPROBLEM...

5/8/20147:37PM

95 MORESECURITYRE:CARTHEFTOFCONTENTS 5/8/20147:09PM

96 MOREPOLICINGINDOWNTOWNCORE 5/8/20143:07PM

97 MOREPOLICINGBECAUSEOFSPEEDINGANDSNOWMACHINESANDMOTORCYCLES 5/8/20142:49PM

98 EASILYTHEWORSTPROBLEMINTOWNISCELLPHONEUSE.MOREPATROLSNEEDED 5/8/20142:10PM

99 MORESECURITYDOWNTOWN..MOREPOLICEPRESENCE 5/8/201411:24AM

100 MOREPOLICINGDOWNTOWNANDRIVERFRONT,CLAYCLIFFAREA 5/8/201410:58AM

101 EXTRASECURITYINRIVERDALEANDDOWNTOWN 5/8/201410:34AM

Page 39: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

39/170

102 MOREPOLICINGINDOWNTOWNANDPARK 5/8/201410:15AM

103 SKATEBOARDERS 5/7/20147:40PM

104 CYCLISTSHAVETOFOLLOWTHERULES 5/7/20147:39PM

105 NOTICEABLECROWDLOITERINGAFTERHOURSDOWNTOWN.MORESECURITY....BEATCOPSINSTEADOFDRIVINGAROUND...OBVIOUSPRESENCE

5/7/20147:13PM

106 TOUGHERONCELLPHONESMOREPOLICINGONMILLEUIMTRAIL(MAYBECAMERAS) 5/7/20142:41PM

107 LIGHTINGANDSIGNAGE(ACROSSFROMTHEAIRPORTTURNINGINTOHILLCREST) 5/7/20142:29PM

108 MORESECURITYDOWNTOWNANDSKATEBOARDPARK 5/7/20142:16PM

109 DOWNTOWNNEARTHERIVERISHIGHERFORDRUGUSEANDALCHOL 5/6/20147:51PM

110 CYCLISTSHAVETOLEARNTOSHARETHEROAD.MORERCMPWALKINGTHEBEAT 5/6/20142:50PM

111 moresecurityinbusinessareas 5/6/20142:21PM

112 CYCLISTINTHEWINTERTIMEISVERYHIGH,PEOPLEDRIVEREALLYFATINNORTHSTARDRIVE,PEOPLESPEEDUPFORPLAYGROUNDS,

5/5/20142:37PM

113 homelessisveryhardformarginalisepeople.becasuenoonewil lrenttothem. 5/5/20141:25PM

114 cyclistsareabigprobleminthewinter 5/5/201411:13AM

115 adultsareridingonthesidewalk,bylawneedstoenforce 5/5/201410:09AM

116 lackofenforcementofhelmetwearofbicycles 5/4/20147:48PM

117 extrapolic ingindowntown 5/4/20147:06PM

118 moredowntownpolic ing,blackst.gully,shipyardstodowntown 5/4/20142:31PM

119 bikelaneisneededon2ndavenue 5/4/20141:51PM

120 morepoliceatnight\cellphoneuseMUSTbeenforcedRCMPshouldbemorevisable 5/4/20141:12PM

121 cycliststhinktheyowntheroad 5/3/20147:21PM

122 traffic controlisneededmore 5/3/20146:39PM

123 takhiniwesthasproblemswithvehic lebreak-ins.Thereispoorinfrastructureforcyclists..usingsidewalks

5/3/20144:45PM

124 downtownareaneedsmorepolic ing(salvationarmy,c layc liffs,etc.) 5/3/20143:27PM

125 copperridge,grizzlyandfalconeversincebaropened 5/3/201411:08AM

126 morepolic inginthedowntownarea 5/3/201410:42AM

127 downtownshouldbepatrolledmore 5/2/20146:46PM

128 downtown,riverfront,bythec liffsneedmorepolic ing 5/2/20144:45PM

129 bylawshouldbemoreontopofcyclists 5/2/20144:20PM

130 druguseshouldnotbethec ityissue,RCMPissueaswellasdrinkinganddriving.Cyclistsinwinterareabighazard.

5/2/20143:56PM

131 textingisabiggerissuethantalkingonphonewhilkedriving 5/2/20142:32PM

132 morepolic i ingonfridayevenings 5/2/20141:16PM

133 THEROUNDABOUTSSLOWEVERYTHING.THESEAREVERYDANGEROUS 5/2/201412:54PM

134 cyclistsusingsidewalks,almosthittingmemoresecurityindowntowncoreatnight,rotarypark,etc. 5/2/201412:07PM

135 thesequestionsarepoorlydeveloped.Questionairreshouldbemadebypersonunderstandingthevalidityandreliabiltyofthistypeofquestioningisunfair

5/2/201411:32AM

136 additionalpolic ingdowntown 5/1/20148:27PM

137 Noexcessiveconcerns. 5/1/20146:25PM

138 oldtownbyc liffneedsmoresecurity,perhapstoc learareaabitmoreoftrees 5/1/20143:38PM

Page 40: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

40/170

139 downtownandriverdaleneedmorepolic ing 5/1/20143:20PM

140 duringrendevous,morecheckpointsduringgradtime 5/1/20142:02PM

141 anythingiratedhighin 5/1/201412:41PM

142 neighbourhoodpatrols,speeding 5/1/201411:38AM

143 downtownarea/oldtownarea 5/1/201410:11AM

144 SUFFICIENTECONOMICHOUSINGWOULDHELPWITHHOMELESSNESS. 5/1/201410:08AM

145 morepolic ingonhighwaysandstreets 5/1/20149:18AM

146 POLICEDRIVEAROUNDNEIGBOURHOOD 4/30/20148:52PM

147 downtowncoreneedsmorrepolic ing 4/30/20148:25PM

148 202INTERSECTIONFORJAYWAKLING 4/30/20147:42PM

149 morepolic inginthedowntowncoreintheevening 4/30/20146:37PM

150 morepolic i ingintheareaofmainwhereparkis...theygoupthereanddrink 4/30/20144:49PM

151 needc itizensonl lpatrolandl iketastefulgraffiti 4/30/20144:05PM

152 wolvesandfoxesinmyyard...atponderosa 4/30/20143:04PM

153 morepolic ingindowntown 4/30/20142:32PM

154 roundaboutsaredangerous, 4/30/20141:34PM

155 SEEMSLIKEINTHECITYTHETOURISTWOULDFINDOFFENSIVE,LIKEPUBLICDRINKING.SAFTYOFCITYWORKERS,THISWASONTAMMARCKWITHASWEEPERMACHINE,HEWASSPEEDINGAROUND40KMANHOUR

4/30/201412:49PM

Page 41: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

41/170

Q24IfTraffic/Driving/Speedingisaproblem,where?(SURVEYOR-Readeachitem,answersaremultiplechoice,

movetonextitem)Answered:402 Skipped:35

46%182

46%181

8%30

393

1.61

7%28

60%234

33%129

391

2.26

34%131

49%190

18%70

391

1.84

29%111

57%220

14%52

383

1.85

5%19

57%215

38%145

379

2.33

17%65

54%211

29%112

388

2.12

10%38

46%180

44%170

388

2.34

11%41

36%138

53%205

384

2.43

7%28

35%136

57%220

384

2.50

3%12

27%101

70%262

375

2.67

6%21

61%228

34%126

375

2.28

7% 68% 25%

Highconcern Mediumconcern LoworNoconcern

2ndAvenue

Downtown,o...

TwoMileHill

HamiltonBoule...

Granger/C...

Mountainv iewD...

RobertServi...

Riverdale

Takhini

CountryResid...

Intersectiono...

Intersectiono...

Intersectiono...

Intersections...

Schoolzones

GeneralProblems

OtherComments

0%

20%

40%

60%

80%

100%

46%

7%

34%29%

5%

17%10% 11% 7%

3% 6% 7% 4%12%

26%

15%

72%

46%

60%

49%57% 57% 54%

46%36% 35%

27%

61%68%

56% 55%

28%

46%

14%8%

33%

18%14%

38%29%

44%53% 57%

70%

34%25%

40%34%

46%38%

14%

Highconcern

Mediumconcern

LoworNoconcern

Total AverageRating

2ndAvenue

Downtown,otherthan2ndAvenue

TwoMileHil l

HamiltonBoulevard

Granger/CopperRidge

MountainviewDrive/PorterCreek/Crestview

RobertServiceWay(SouthAccess)

Riverdale

Takhini

CountryResidential

IntersectionofHamiltonBoulevardandFalconDrive(nearEcoleEmilie-Tremblay)

IntersectionofHamiltonBoulevard,LazuliteDriveandThompson

Page 42: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

42/170

7%25

68%257

25%95

377

2.19

4%14

56%212

40%151

377

2.36

12%46

55%213

34%131

390

2.22

26%103

28%108

46%178

389

2.19

15%14

46%42

38%35

91

2.23

72%42

14%8

14%8

58

1.41

# AdditionalComment Date

1 SPEEDINGTHROUGHWHITEHORSEELEMANDELIJAHSMITHSCHOOLS 5/23/20147:34PM

2 INTERSECTIONOFHICKORYANDWANNROAD.ROUND-ABOUTONMOUNTAINVIEW;PEOPLEDON'TKNOWHOWTOUSEROUND-ABOUTSINGENERAL

5/23/20145:26PM

3 NEEDATURNINGLANETOENTERTHESECONDENTRANCETOCOUCHROAD.ALSONEEDMOREENFORCEMENTOFTHESPEEDZONESALONGTHEALASKAHIGHWAY

5/23/20144:51PM

4 POORUSEOFSIGNALINGISAREALPROBLEM 5/23/20143:58PM

5 SPEEDINGRANGEROADANDPEOPLEDRIVINGTHROUGHAMBERANDREDLIGHTS 5/23/20143:45PM

6 CATHOLICSCHOOLINPORTERCREEK 5/23/20142:58PM

7 RUNNINGREDLIGHTS.INTERSECTIONSNEEDCAMERASANDCROSSWALKSNEEDFLASHINGLIGHTS

5/23/201411:16AM

8 CATHOLICSCHOOLINPORTERCREEKHASSPEEDERS 5/23/201410:46AM

9 WENEEDTOFIGUREOUTAWAYTOEDUCATEEVERYONEONTHEPROPERUSEOFTRAFFICCIRCLESANDROUND-ABOUTS.SOMEPEOPLEHAVEN'TGOTACLUE.

5/22/20149:29PM

10 SPEEDINGTHROUGHWHITEHORSEELEM.ANDTAKHINIELEM. 5/22/20148:15PM

11 SPEEDINGTHROUGHTAKHINIANDWHITEHORSEELEMENTARY 5/22/20147:54PM

12 lightbymcdonaldsishorrible,markthestreetwithpaintcantseethelanesandalsocrosswalks,dontknowwhatlaneyouarein,hospitalintersectionforpoepleturningleftandthereisnosensorandsti l l backsup,6thaveroundaboutisverydangerousandnofeelingofsafty

5/22/20147:12PM

13 SPEEDINGATTAKHINISCHOOL 5/22/20143:56PM

14 THEINTERSECTIONOF2NDAND4THISAPROBLEM.ALSOTHECROSSWALKBYTHEYUKONINNISNOTVERYUSEFULL.

5/21/20149:26PM

15 SPEEDINGONLEWESBLVDANDALSEK 5/21/20146:29PM

16 WHITEHORSEELEMENTARY 5/20/20148:06PM

17 Qwalinmall4thaveunitechshop/tagsTailgating 5/20/20147:46PM

18 12THAVENUEINPORTERCREEKISASPEEDWAY 5/20/20147:42PM

19 KLONDIKEANDTESLINARESPEEDZONES 5/20/20144:22PM

20 FLASHINGLIGHTSATCROSSWALKS 5/20/201412:58PM

21 FHCOLLINSANDELIJAHSMITHSCHOOLS 5/19/20147:32PM

22 TRAFFICCIRCLES.THECIRCLEONBLACKAND6THISINEFFECTIVE.MILESCANYONROADOFFSOUTHACCESSSHOULDHAVEATRAFFICLIGHT.

5/19/20143:36PM

23 INTERSECTIONINFRONTOFSUPERSTORE,CUTTINGCORNERS,ROUNDABOUTS 5/18/20148:09PM

24 SPEEDINGFHCOLLINS 5/18/20144:15PM

IntersectionofHamiltonBoulevard,LazuliteDriveandThompsonDrive(nearHerbie'sGasBar)

IntersectionofHamiltonBoulevardandMcIntyreDrive(RacetrackGasStation)

Intersectionsingeneral

Schoolzones

GeneralProblems

OtherComments

Page 43: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

43/170

25 HILLCRESTISNOW40KM/HRANDHASSLOWEDDOWNTRAFFIC,ESPECIALLYTHECITYBUSES

5/18/20141:33PM

26 SYCAMORESTREETISARACEWAYWITHCARSINSUMMERANDSNOWMOBILESINTHEWINTER

5/17/20146:43PM

27 SELKIRK/FHCOLLINSHAVESPEEDERS 5/16/20147:24PM

28 FLASHINGLIGHTSATALLCROSSWALKSRIVERDALETRAFFICISBADATSCHOOLTIMES 5/16/20144:38PM

29 WANNROADISVERYHIGH,ALOTOFDIRTBIKES,SOMEONSIDEWALKS. 5/16/20142:22PM

30 SOUTHACCESSSHOULDBEHIGHERSPEEDLIMIT 5/16/20141:55PM

31 12THAVENUEISASPEEDZONE 5/16/201412:43PM

32 PEOPLERUNNINGLATEAMBERANDREDLIGHTS.INTERSECTIONOFBLACK&SECOND,PEOPLERUNTHELIGHT.POORLANEMARKINGSATTHETOPOF2MILEHILL.NEEDADVANCEGREENATMAIN&2ND.

5/16/201411:17AM

33 SCHOOLZONESSHOULDTRAFFICINDICATORS 5/15/20147:34PM

34 PORTERCREEKSECONDARYHASSPEEDERS 5/15/20147:16PM

35 FALCONDRIVEISAPLACEWHEREPEOPLESPEEDALONG 5/15/20144:29PM

36 SPEEDERSATFHCOLLINSSCHOOL 5/15/20143:15PM

37 TOOMANYPEOPLEGOTHROUGHAMBERLIGHTSANDREDLIGHTS 5/15/201412:49PM

38 HAMILTONBLVDANDFALCON(LASTINTERSECTION) 5/15/201412:05PM

39 4THAVENUESPEEDERS 5/15/201411:18AM

40 HAMILTONBLVDISDESIGNEDFOR90KM/HRANDTHESPEEDLIMITISTOOLOW 5/14/20147:42PM

41 SPEEDINGATSELKIRKSCHOOL 5/14/20147:24PM

42 WHITEHORSEELEMANDFHCOLLINS 5/14/20144:34PM

43 RANGEROADANDTAKHINIELEMENTARYARESPEEDZONESDRIVERINGNORINGSTOPSIGNS

5/14/20141:46PM

44 DROPPINGKIDSOFFATSCHOOLONSIDEOFTHEROADONLEWESBLVD.REDLIGHTCAMERASATINTERSECTIONS

5/14/20141:28PM

45 INTERSECTIONSWITHALASKAHIGHWAY.12THAVENUEINPORTERCREEK 5/13/20149:25PM

46 INTERSECTIONOFHAMILTONBLVDANDALASKAHIGHWAY-THEWARNINGLIGHTTIMINGISN'TRIGHT.INGENERAL,PEOPLETENDTORUNYELLOWLIGHTS

5/13/20148:45PM

47 MORESPEEDTRAPS 5/13/20148:08PM

48 TRAFFICCIRCLESARETHEWRONGSIZE.DOWEREALLYNEEDTHATMANY? 5/13/20147:53PM

49 NOTENOUGHTURNSIGNALS 5/13/20147:39PM

50 SPEEDLIMITISTOOLOWONHAMILTONBLVD 5/13/20147:14PM

51 pineand12gotofast 5/13/20147:09PM

52 2NDAND4THSHOULDBEONEWAYSTREETS 5/13/20145:00PM

53 PEOPLEDONTTOUCHATINTERSECTIONSORREDLIGHTSBEFORETHEYTURN 5/13/20144:25PM

54 HAMILTONBLVDSPEEDSHOULDBE70NEIGHBOURHOODSSHOULDBE40BUSESARESPEEDINGTHROUGHRESIDENTIAL

5/13/201411:49AM

55 THETRAILSBEHINDCOPPERRIDGEAREBEINGDAMAGEDBYPEOPLECUTTINGDOWNTREESTOGETBYTHEBARRIER...THEYARERACINGATVSANDSNOWMOBILESTHROUGHHERE

5/13/201411:30AM

56 SPEEDERSONWANNROAD 5/13/201410:31AM

57 SECONDARYBRIDGETORIVERDALE,HOWARETHEYGOINGTOEVACUTEINCAUSEOFEMERGENCY

5/12/20147:55PM

Page 44: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

44/170

58 PEOPLEREALLYNEEDTOWATCHOUTFORPEDESTRIANS.DRIVERSALWAYSSEEMTOBEINSUCHAHURRY.

5/12/20146:03PM

59 4THAVEANDSTREETBYWALMART,THEREISNOTSPACEFORBIKES,BANKSONMAINSHOULDHAVEATURNINGLANE,ORATURNINGARROW

5/12/20145:07PM

60 TRAFFICLIGHTSINGENERALAREACONCERN 5/12/20144:31PM

61 MOREACCESSANDMERGELANES 5/12/20143:51PM

62 ELIJAHSMITHHASSPEEDERS 5/12/20142:37PM

63 INTERSECTIONATALASKAHWY-COMINGUP2MILEHILLTRYINGTOBEATTHELIGHT 5/12/20141:10PM

64 FALCONDRIVE-BUSESARESPEEDINGTHROUGHMYAREA 5/12/201411:33AM

65 INTERSECTIONOF2NDANDSTEELEST.ISHARDTOSEEPEDESTRIANS 5/11/20147:24PM

66 SPEEDINGATLEWESBLVD 5/11/20142:38PM

67 CAMERASATINTERSECTIONS 5/11/20142:20PM

68 DAWSONROAD-ITSVERYHARDTOTURNONTOTHEHIGHWAY-NOVISIBILITYCAMERASATINTERSECTIONS

5/10/20148:51PM

69 CAMERASSHOULDBEATINTERSECTIONS 5/10/20148:11PM

70 EVERYROUND-ABOUT;NEEDMERGELANESONOTHERINTERSECTIONSONHAMILTONBLVD

5/10/20147:53PM

71 THEINTERSECTIONOF4THAND2NDISADANGEROUSPLACE.THERESHOULDHAVEBEENAROUND-ABOUTATTHEHOSPITALCORNERINSTEADOFTHETRAFFICLIGHT.

5/10/20146:04PM

72 DRIVERSNEEDTOKEEPTHEIREYESOPENFORPEDESTRIANSANDCYCLISTS.PEOPLENEEDTOGOSLOWER

5/10/20145:14PM

73 INTERSECTIONOFHAMILTONBLVDANDALASKAHIGHWAY.ALASKAHIGHWAY-PEOPLEPASSINGONTHERIGHT.WENEEDMORELEFTTURNLANES.INTERSECTIONOF4TH&SECOND

5/10/20144:02PM

74 ELIJAHSMITHSCHOOL 5/9/20148:32PM

75 ALASKAHIGHWAYFROMCARCROSSCUTOFFTOTHEDOWNTOWN 5/9/20145:25PM

76 SCHWATKAROAD,LONGLAKEROAD 5/9/20144:04PM

77 ILIVEINPORTERCREEKANDTHETRAFFICANDSPEEDINGUPHEREISAREALPROBLEM.SOMEONEISGOINGTOGETKILLED.

5/9/201412:29PM

78 12THAVEANDPINEISASPEEDZONE 5/9/201410:57AM

79 SUPPOSEDTOBENONMOTORIZEDTRAILSINOURAREA 5/9/201410:31AM

80 TAKHINISCHOOLZONE 5/8/20147:37PM

81 THERESALOTOFTAILGATING 5/8/20145:24PM

82 BYTHEJEHOVAHWITNESSHALL...IHAVECALLEDTHERCMPONTHISNUMEROUSTIME 5/8/20143:07PM

83 THETRAFFICCIRCLEONHAMILTONBLVDISABOTTLENECK.MAKEALLTRAFFICCIRCLES2LANE.PEOPLERUSHANDSPEEDTOGETTHEREFIRST.ALSOTRAFFICLIGHTSARECRAZY.PEOPLERUNREDANDAMBERLIGHTSALLTHETIME.

5/8/20141:05PM

84 PEOPLERUNYELLOWLIGHTSALOT 5/8/201412:23PM

85 TAKHINIELEM. 5/8/201411:24AM

86 traffic c irc les...l ightsatBlackSt.....islandscantbeseen...servenopurpose...justdamagevehic les 5/7/20148:48PM

87 ROBERTCAMPBELLBRIDGEANDTHEROUNDABOUTS 5/7/20147:40PM

88 SPEEDLIMITISTOOLOWONTHESOUTHACCESS 5/7/20147:13PM

89 traffic c irc lesinriverdaleandportercreek....noteveryonestopsforpedestrians 5/7/20145:20PM

90 HILLCREST;HIGHCONCERN(SPEEDING) 5/7/201410:52AM

Page 45: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

45/170

91 MOREINFORMATIONTOHELPEDUCATEPEOPLEONTHEUSEOFROUNDABOUTS.ILIKEWHENTHESIGNSINDICATINGYOURSPEEDAREATSCHOOLZONES.

5/6/20148:01PM

92 INTERSECTIONOFALASKAHIGHWAYANDHAMILTONBLVDISAHIGHCONCERNAREAASWELLASPEDESTRIANCROSSINGSECONDAVENUE

5/6/20146:47PM

93 wannroad 5/5/20147:51PM

94 4thandBackisaconcern 5/5/20147:43PM

95 morepatroll ingofcowleycreeksubdivisionforspeeders 5/5/20147:14PM

96 DONTPUTCROSSWALKSWITHBUSSTOPSON2NDAVEEXAMPLEBYPIZZAHUT.PEOPLEDONTKNOWHOWTOUSEMERGINGLANEATFALCONDRIVE,HAMILTONANDFALCONTHESECONDENTRANCEYOUCANNOTSEEPEOPLECROSSINGTHEROADANDMIGHTHITTHEM.NORTHSTARDRIVEBYTHEPLAYGROUNDINCLUDINGCITYBUSESTHEYALLSPEED.

5/5/20142:37PM

97 Portercreekhighschool 5/4/20144:32PM

98 12thavenueisspeedarea 5/4/20142:09PM

99 busparkingon2ndhavenopullouts,pedistrationscrossing2ndbybusstoparehardtoseebiggersignageinschoolareas

5/4/20141:51PM

100 ElijahSmithSchoolZoneisbadwithspeeders 5/4/20141:12PM

101 extensionofHamiltonBlvdshouldbehigherspeedlimit 5/3/20147:21PM

102 2milehil l tryingtobeatl ights...shouldhavecamerasonrangeroad.MilesCanyonhasspeeders 5/3/20144:45PM

103 takhinischoolisverybad 5/3/20143:11PM

104 wherec lydewannroadmeetsthealaskahwyisdangerous. 5/3/201410:42AM

105 12thAvenueisverybad,JackHullandSchoolhasspeedersdrivingby 5/2/20144:45PM

106 LewesBlvdschoolzonePorterCreek 5/2/20143:56PM

107 2ndaveisamainconduit...shouldhavemorelanesandmorecrosswalkswithflashingl ights.potholeandbreakingpavementatthetopof2milerighthandlaneexitneedstoberepaired

5/2/20142:32PM

108 drivingthrewstopsignsnear12thaveandalotofpeoplecutyouoff,l ightsswitchfasterthanothers,theyellowlightsarenotallthesameamountoftime,portercreekhighschoolzonealotofspeeders.

5/2/201412:54PM

109 leftturnsignalatsecondandmain 5/2/201412:07PM

110 TRAFFICCIRCLESFOREXAMPLETHEONEINRIVERDALEISSOSMALL.THEYHAVETOBELARGERSCALESOTHEYAREEASYTOGETAROUND.

5/2/201410:20AM

111 4thand2ndintersectiondangeruos 5/1/20145:50PM

112 schoolszonesmodelc ityofedmontonpolicy 5/1/201411:50AM

113 ALASKAHIGHWAYAND2MILEHILLINTERSECTIONFORMEDIUMCONCERN 5/1/201411:03AM

114 PLAYGROUNDZONEONPINENOTWELLDISPLAYED 5/1/201410:08AM

115 SCHOOLPARKINGLOTSSPEEDINGANDCRAZINGDRIVING 4/30/20148:52PM

116 howsafeistheroundaboutinRiverdale....i tsmoretrickierforchildrentocross...roundaboutistoosmall

4/30/20148:43PM

117 INGRIMWITHHAMILTONINTERSECTION,HIGHCONCERN 4/30/20148:04PM

118 2NDAVENOLEFTHANDTURNDURINGRUSHHOUR.LUNCHHOURON4THAVEISBUSY, 4/30/20147:42PM

119 needforanotherbridgeintoriverdale,thereare4schoolsinriverdaleandmorningandafternoonand90%ofparnetspickupkidsandtraffic iscrazy.morningand3pmandtonsofschoolbuses

4/30/20141:34PM

120 SPEEDINGEVERYONEINWHITEHORSE,ANDJAYWALKINGISBAD 4/30/201412:01PM

121 peoplenotstoppingatcrosswalks 4/30/201411:40AM

Page 46: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

46/170

Q25ShouldtheCityenforcespeedlimits?Answered:429 Skipped:8

32%139

31%133

37%157

429

2.04

29%124

31%133

40%168

425

2.10

64%274

25%106

11%47

427

1.47

StronglyAgree SomewhatAgree Disagree

BylawOfficerpullingoverv iolatorsforspeeding

Photoradar LeavesituationasitisnowwithRCMPenforcingspeeding

0%

20%

40%

60%

80%

100%

32% 29%

64%

31% 31%25%

37% 40%

11%

StronglyAgree

SomewhatAgree

Disagree Total AverageRating

BylawOfficerpull ingoverviolatorsforspeeding

Photoradar

LeavesituationasitisnowwithRCMPenforc ingspeeding

Page 47: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

47/170

21% 92

79% 337

0% 0

Q26Aredogsrunningatlargeaproblemforyou?(SURVEYOR:Trytogetnameof

subdivision)Answered:429 Skipped:8

Total 429

# IfYES,specificallywhere? Date

1 TAKHINI 5/23/20148:41PM

2 HILLCREST-DOGSANDCATS 5/23/20143:17PM

3 INGRAM 5/23/20142:51PM

4 BUTDOGDROPPINGSAREAPROBLEM 5/23/20142:43PM

5 MILLINEUMTRAILGREYMT.SCHOOL 5/23/20142:29PM

6 PORTERCREEK 5/23/20142:05PM

7 MARYLAKE 5/23/20141:27PM

8 DIEPPEDRIVEINTAKHINI 5/22/20148:15PM

9 NORTHLANDTRAILERPARK 5/22/20147:54PM

10 DOWNTOWN 5/22/20141:24PM

11 DOWNTOWN.THEYAREATRAFFICCONCERNOFTENON6THAVENUE 5/21/20149:26PM

12 PARKBYCARPIQUETROAD 5/21/20146:10PM

13 WHENIAMMOUTAINBIKINGDOGSCHASEAFTERME 5/21/20142:33PM

14 notahugeproblembutnotoftenl ivedowntown 5/20/20147:31PM

15 TAKHINI 5/20/20144:42PM

16 KLONDIKE 5/20/20144:22PM

17 HIDDENVALLEY 5/20/201410:16AM

Yes No IfYES,specificallywhere?

0%

20%

40%

60%

80%

100%

21%

79%

AnswerChoices Responses

Yes

No

IfYES,specificallywhere?

Page 48: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

48/170

18 COPPERRIDGEANDWOLFCREEKANDMARYLAKEAREAS 5/19/20147:32PM

19 FALCONDRIVE 5/19/20147:10PM

20 Notinthec ityoralonghighways 5/19/20143:42PM

21 DOWNTOWN 5/19/20143:36PM

22 AtHome 5/19/20142:45PM

23 MARYLAKE 5/18/20144:15PM

24 COPPERRIDGE 5/16/201411:23AM

25 RIVERDALE 5/15/20145:45PM

26 LOGAN.DOGSOFFLEASH(PEOPLEUSINGTHETRAILCLOSETOMYHOUSE)DOGPOOPISGETTINGOUTOFHAND.DOGOWNERSNEEDTOBEMORERESPONSIBLEREGARDINGTHEIR.PEOPLEARELETTINGTHEIRDOGSOUTATNIGHTTORUNFREE.

5/15/20144:29PM

27 COPPERRIDGEDOGSRUNNINGLOOSE 5/15/20141:02PM

28 DOGSPOOPINGATLARGEISAPROBLEM 5/15/201412:05PM

29 takaininortheveryone 5/14/20146:43PM

30 GRANGER 5/14/20144:34PM

31 MCINTYRE 5/14/20142:48PM

32 DOWNTOWN,PORTERCREEK 5/14/201410:47AM

33 RUBYLANE 5/13/20148:25PM

34 CRESTVIEW 5/13/20148:08PM

35 PORTERCREEK 5/13/20147:53PM

36 hilcrest 5/13/20147:39PM

37 portecreek 5/13/20147:09PM

38 NORTHLAND 5/13/20144:25PM

39 COPPERRIDGE 5/13/20144:18PM

40 HILLCREST 5/12/20148:47PM

41 PEOPLENEEDTOCLEANUPAFTERTHEIRDOGS;ESPECIALLYONTHEMILLENIUMTRAIL. 5/12/20145:01PM

42 TESLINROAD 5/12/201411:15AM

43 LEWESBLVDANDKLONDIKEROAD 5/11/20142:38PM

44 CRESTVIEW 5/11/20141:46PM

45 HIDDENVALLEY 5/11/201412:38PM

46 COPPERRIDGE 5/10/20147:53PM

47 NORTHSTAR 5/10/20147:44PM

48 HYLANDCRESCENT 5/10/20141:41PM

49 PINERIDGE 5/10/201410:43AM

50 PORTERCREEK-TAMARACK 5/9/20148:51PM

51 GREENBELTINCOPPERRIDGE 5/9/20148:32PM

52 MTSIMA 5/9/20147:12PM

53 MCPHERSON.(THECITYISQUICKTORESPONDTOISSUES) 5/8/20145:24PM

54 MCINTYRE(YOURFENCEHEIGHTSHOULDBEINDIRECTRELATIONTOYOURDOGSSIZE) 5/8/20144:10PM

55 PORTERCREEK 5/8/20143:29PM

56 RIVERDALE 5/7/20147:40PM

Page 49: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

49/170

57 HILLCREST 5/7/20142:41PM

58 valleyview 5/6/20148:05PM

59 RIVERDALE 5/6/20148:01PM

60 riverdale 5/6/20147:30PM

61 downtownparks 5/6/20142:21PM

62 northlandtrailerpark 5/6/201410:40AM

63 mountainviewdrive 5/6/201410:14AM

64 wannroad 5/5/20147:51PM

65 portercreek=southend 5/5/20147:14PM

66 JUSTPEOPLENEEDTOPICKUPDOGPOO.DOGSSHOULDBEBANNEDFROMPUBLICEVENTSINPARKS.

5/5/20142:37PM

67 butithinkthatitshouldbeyesforpeopleafraidofdogs 5/5/20141:25PM

68 rangeroad 5/5/20149:32AM

69 liardst. 5/4/20147:26PM

70 ingraham 5/4/20142:46PM

71 hil lcresttrails 5/4/20142:31PM

72 northlandtrailerpark 5/3/20143:39PM

73 takhini 5/3/20142:55PM

74 dogsarerunningloosealloverandbylawshouldbeenforc ing 5/3/20141:35PM

75 Iseethemeverywhere 5/3/201411:39AM

76 pioneercemetary 5/3/201410:42AM

77 hil lcrest 5/3/201410:18AM

78 Mt.Sima 5/2/20146:34PM

79 Firstreet-don'tc leanupmesses 5/2/20144:45PM

80 betwwengrangerandyukoncollege 5/2/201411:32AM

81 riverdale 5/1/20148:27PM

82 Onthetrails 5/1/20147:07PM

83 copperridge 5/1/20147:06PM

84 MaryLake 5/1/20146:25PM

85 mcintyresubdivision 5/1/20143:20PM

86 falcondrive 5/1/20142:33PM

87 portercreek 5/1/20142:02PM

88 McPherson 5/1/20141:27PM

89 mcintyrevil lagecomingintocopperridge 5/1/201411:38AM

90 northlandandtakhinitrailercourt 5/1/201411:14AM

91 topaz 4/30/20149:08PM

92 CRESTVIEW 4/30/20148:52PM

93 greenbeltaroundriverdale 4/30/20148:25PM

94 RIVERDALE 4/30/20142:25PM

95 takinitrailerpark 4/30/20142:10PM

Page 50: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

50/170

15% 65

85% 363

0% 0

Q27Dohowlingand/orbarkingdogspresentaproblemforyou?

(SURVEYOR:Trytogetnameofsubdivision)

Answered:428 Skipped:9

Total 428

# IfYES,specificallywhere? Date

1 GRIZZLYCIRCLE 5/23/20148:00PM

2 PORTERCREEK 5/23/20142:05PM

3 MARYLAKE 5/23/20141:27PM

4 RIVERDALE 5/22/20148:45PM

5 didnotwanttosay,buttheownersfaultihearalotinthec ity,thefineshouldbeforanegletfulowner

5/22/20147:12PM

6 DOWNTOWN 5/22/20141:24PM

7 SAMEAREA 5/21/20146:10PM

8 DOWNTOWN,ONBLACKSTREET 5/21/20142:33PM

9 RainbowRD 5/20/20147:46PM

10 downtown 5/20/20147:31PM

11 HIDDENVALLEY 5/20/201410:16AM

12 IDON'TLIKETHEDOGSRUNNINGLOOSEONTHETRAIL 5/19/20147:25PM

13 DOWNTOWN 5/19/20143:36PM

14 AtHome 5/19/20142:45PM

15 PORTERCREEK 5/17/20146:43PM

Yes No IfYES,specificallywhere?

0%

20%

40%

60%

80%

100%

15%

85%

AnswerChoices Responses

Yes

No

IfYES,specificallywhere?

Page 51: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

51/170

16 DOWNTOWN-SOUTHEND 5/16/20141:38PM

17 PINEST 5/16/201412:43PM

18 PORTERCREEK 5/15/20147:34PM

19 HILLCREST 5/15/20141:36PM

20 DOWNTOWN 5/15/201411:18AM

21 PORTERCREEK 5/14/201410:03AM

22 PORTERCREEK 5/13/20147:53PM

23 hilcrestonsummitroad 5/13/20147:39PM

24 portercreek 5/13/20147:09PM

25 NORTHLAND 5/13/20144:25PM

26 HILLCREST 5/13/20143:55PM

27 PORTERCREEK 5/13/201410:31AM

28 PORTERCREEK 5/12/20148:28PM

29 STERNWHELER 5/12/20145:07PM

30 ARKELL 5/12/20143:51PM

31 SAMEAREA 5/11/20142:38PM

32 NORTHSTAR 5/10/20147:44PM

33 RIVERDALE 5/10/20141:11PM

34 TAMARACK 5/9/20148:51PM

35 RIVERDALE 5/9/201411:37AM

36 PORTERCREEK 5/8/20143:29PM

37 TAKHININORTHLANDRIVERRIDGELANE 5/8/201411:24AM

38 12THAVENUE 5/8/201410:58AM

39 ENDOF12THANDHICKEROY 5/8/201410:34AM

40 neighbours 5/7/20148:48PM

41 lazulite 5/6/20148:23PM

42 RIVERDALE 5/6/20148:01PM

43 northlandtrailer 5/6/201410:40AM

44 liardst. 5/4/20147:26PM

45 northlandtrailerpark 5/3/20143:39PM

46 takhini 5/3/20142:55PM

47 mcpherson 5/3/20142:22PM

48 juniperstreet 5/3/20141:35PM

49 mile918takhini 5/3/201411:08AM

50 pineand11th 5/2/20148:38PM

51 FirStreet 5/2/20144:45PM

52 portercreekC-almondplacebehindanddownthestreet 5/2/20142:32PM

53 waterfrontplace 5/2/201412:07PM

54 downtown/hansonst 5/2/201410:33AM

55 copperride 5/2/201410:09AM

Page 52: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

52/170

56 liardroad(l i ttlewhiteyappyroad) 5/2/20149:51AM

57 copperridge1 5/2/20149:20AM

58 riverdale 5/1/20148:27PM

59 cowleycreek 5/1/20146:47PM

60 takhininorth 5/1/20144:11PM

61 riverdale 5/1/20143:38PM

62 falcondrive 5/1/20142:33PM

63 PORTERCREEK,WALNUTCRESENTDONTKNOWHOUSEBUTTHE1DOGISOUTSIDEANDBARKSALLDAYBECASUEHEISLONLEY.

5/1/201411:03AM

64 CRESTVIEW 4/30/20148:52PM

65 COPPERRIDGENEIGHBORHOODDOGS 4/30/20148:04PM

Page 53: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

53/170

92% 370

63% 252

39% 159

Q28Howmanypetsdoyouhaveinyourhousehold?(SURVEYOR:Numberonly,

notbreed)Answered:403 Skipped:34

# Dog Date

1 0 5/23/20148:41PM

2 1 5/23/20148:22PM

3 0 5/23/20148:00PM

4 2 5/23/20147:34PM

5 1 5/23/20145:51PM

6 1 5/23/20145:26PM

7 1 5/23/20144:51PM

8 0 5/23/20143:58PM

9 2 5/23/20143:45PM

10 0 5/23/20143:24PM

11 0 5/23/20143:17PM

12 0 5/23/20142:58PM

13 1 5/23/20142:51PM

14 0 5/23/20142:43PM

15 0 5/23/20142:29PM

16 0 5/23/20142:05PM

17 1 5/23/20141:27PM

18 0 5/23/20141:16PM

19 1 5/23/201411:25AM

20 0 5/23/201411:16AM

21 0 5/23/201410:46AM

22 0 5/23/201410:27AM

23 1 5/22/20149:29PM

24 1 5/22/20148:45PM

25 1 5/22/20148:30PM

26 2 5/22/20148:15PM

27 1 5/22/20147:54PM

28 1 5/22/20147:29PM

AnswerChoices Responses

Dog

Cat

Other

Page 54: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

54/170

29 1butonlyinsummer 5/22/20147:12PM

30 1 5/22/20147:01PM

31 0 5/22/20146:35PM

32 0 5/22/20143:56PM

33 1 5/22/20142:35PM

34 0 5/22/20141:24PM

35 0 5/22/201410:18AM

36 1 5/21/20149:26PM

37 0 5/21/20148:28PM

38 0 5/21/20147:29PM

39 2 5/21/20146:29PM

40 0 5/21/20146:10PM

41 0 5/21/20142:33PM

42 1 5/20/20148:06PM

43 2 5/20/20147:50PM

44 1 5/20/20147:46PM

45 1 5/20/20147:12PM

46 1 5/20/20146:57PM

47 1 5/20/20144:53PM

48 0 5/20/20144:42PM

49 0 5/20/20144:22PM

50 0 5/20/20141:20PM

51 1 5/20/201412:58PM

52 1 5/20/201410:16AM

53 0 5/19/20147:45PM

54 1 5/19/20147:32PM

55 0 5/19/20147:25PM

56 0 5/19/20147:10PM

57 0 5/19/20144:32PM

58 1 5/19/20144:12PM

59 2 5/19/20143:42PM

60 1 5/19/20143:36PM

61 2 5/18/20148:09PM

62 4 5/18/20144:15PM

63 1 5/18/20141:33PM

64 1 5/17/20147:23PM

65 1 5/17/20147:04PM

66 0 5/17/20146:43PM

67 1 5/17/20143:29PM

68 1 5/17/201411:01AM

Page 55: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

55/170

69 0 5/16/20148:52PM

70 1 5/16/20148:36PM

71 2 5/16/20148:23PM

72 0 5/16/20148:00PM

73 1 5/16/20147:24PM

74 1 5/16/20144:38PM

75 0 5/16/20142:53PM

76 2 5/16/20142:22PM

77 1 5/16/20141:55PM

78 0 5/16/20141:41PM

79 0 5/16/20141:38PM

80 2 5/16/201412:43PM

81 1 5/16/201411:23AM

82 0 5/16/201411:17AM

83 0 5/16/201411:01AM

84 1 5/16/201410:30AM

85 2 5/15/20148:53PM

86 1 5/15/20148:31PM

87 0 5/15/20148:25PM

88 0 5/15/20148:14PM

89 1 5/15/20148:04PM

90 0 5/15/20147:34PM

91 0 5/15/20147:16PM

92 2 5/15/20145:45PM

93 1 5/15/20145:00PM

94 0 5/15/20144:29PM

95 1 5/15/20143:39PM

96 1 5/15/20143:15PM

97 0 5/15/20142:41PM

98 0 5/15/20141:54PM

99 2 5/15/20141:36PM

100 1 5/15/20141:02PM

101 1 5/15/201412:49PM

102 2 5/15/201412:05PM

103 1 5/15/201411:38AM

104 0 5/15/201411:18AM

105 1 5/15/201410:56AM

106 1 5/14/201410:12PM

107 0 5/14/201410:03PM

108 1 5/14/20148:48PM

Page 56: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

56/170

109 0 5/14/20148:41PM

110 1 5/14/20148:26PM

111 0 5/14/20147:42PM

112 1 5/14/20147:42PM

113 1 5/14/20147:24PM

114 1 5/14/20147:10PM

115 1 5/14/20146:54PM

116 0 5/14/20146:43PM

117 1 5/14/20146:42PM

118 2 5/14/20146:42PM

119 1 5/14/20146:41PM

120 0 5/14/20144:34PM

121 0 5/14/20144:15PM

122 0 5/14/20144:02PM

123 0 5/14/20142:48PM

124 1 5/14/20142:06PM

125 0 5/14/20141:46PM

126 1 5/14/20141:28PM

127 1 5/14/201410:47AM

128 0 5/14/201410:03AM

129 1 5/13/20149:25PM

130 0 5/13/20148:45PM

131 2 5/13/20148:44PM

132 0 5/13/20148:25PM

133 1 5/13/20148:24PM

134 0 5/13/20148:08PM

135 0 5/13/20148:04PM

136 1 5/13/20147:53PM

137 0 5/13/20147:39PM

138 2 5/13/20147:14PM

139 1 5/13/20145:00PM

140 1 5/13/20144:38PM

141 0 5/13/20144:25PM

142 1 5/13/20144:18PM

143 0 5/13/20143:52PM

144 1 5/13/20143:00PM

145 2 5/13/20141:02PM

146 1 5/13/201411:49AM

147 1 5/13/201411:30AM

148 0 5/12/20148:47PM

Page 57: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

57/170

149 1 5/12/20148:43PM

150 1 5/12/20148:28PM

151 1 5/12/20148:24PM

152 0 5/12/20147:55PM

153 1 5/12/20147:51PM

154 1 5/12/20147:34PM

155 1 5/12/20147:19PM

156 1 5/12/20146:12PM

157 0 5/12/20146:03PM

158 1 5/12/20145:54PM

159 0 5/12/20145:01PM

160 1 5/12/20144:39PM

161 0 5/12/20144:31PM

162 1 5/12/20143:51PM

163 2 5/12/20143:23PM

164 0 5/12/20141:59PM

165 1 5/12/20141:10PM

166 0 5/12/201411:58AM

167 2 5/12/201411:33AM

168 0 5/12/201411:15AM

169 2 5/12/20148:56AM

170 2 5/11/20148:52PM

171 1 5/11/20147:53PM

172 0 5/11/20147:24PM

173 0 5/11/20142:58PM

174 0 5/11/20142:38PM

175 2 5/11/20142:20PM

176 1 5/11/20141:46PM

177 1 5/11/201412:38PM

178 0 5/11/20149:11AM

179 1 5/10/20148:51PM

180 1 5/10/20148:29PM

181 1 5/10/20148:11PM

182 1 5/10/20147:53PM

183 0 5/10/20147:44PM

184 1 5/10/20147:42PM

185 0 5/10/20147:23PM

186 0 5/10/20146:55PM

187 0 5/10/20146:04PM

188 2 5/10/20145:14PM

Page 58: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

58/170

189 1 5/10/20144:16PM

190 1 5/10/20144:02PM

191 0 5/10/20141:41PM

192 0 5/10/20141:11PM

193 0 5/10/201411:41AM

194 0 5/10/201411:15AM

195 0 5/10/201410:43AM

196 0 5/10/201410:10AM

197 1 5/10/20149:46AM

198 1 5/9/20148:51PM

199 0 5/9/20148:51PM

200 1 5/9/20148:32PM

201 1 5/9/20148:13PM

202 2 5/9/20147:48PM

203 1 5/9/20147:34PM

204 1 5/9/20147:12PM

205 0 5/9/20146:53PM

206 1 5/9/20146:27PM

207 1 5/9/20145:25PM

208 0 5/9/20144:04PM

209 1 5/9/20143:14PM

210 2 5/9/20141:41PM

211 2 5/9/20141:21PM

212 2 5/9/201412:29PM

213 0 5/9/201411:37AM

214 0 5/9/201410:57AM

215 1 5/9/201410:16AM

216 1 5/8/20148:54PM

217 0 5/8/20148:25PM

218 1 5/8/20148:02PM

219 0 5/8/20147:37PM

220 1 5/8/20147:14PM

221 2 5/8/20147:09PM

222 0 5/8/20145:24PM

223 1 5/8/20144:10PM

224 3 5/8/20143:29PM

225 1 5/8/20143:07PM

226 0 5/8/20142:49PM

227 1 5/8/20141:05PM

228 1 5/8/201412:23PM

Page 59: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

59/170

229 1 5/8/201411:58AM

230 0 5/8/201410:58AM

231 2 5/8/201410:34AM

232 1 5/8/201410:15AM

233 none 5/7/20148:48PM

234 0 5/7/20147:40PM

235 1 5/7/20147:39PM

236 1 5/7/20147:13PM

237 0 5/7/20146:51PM

238 na 5/7/20145:20PM

239 1 5/7/20143:23PM

240 0 5/7/20142:41PM

241 0 5/7/20142:29PM

242 1 5/7/20142:16PM

243 0 5/7/20141:17PM

244 2 5/7/201410:52AM

245 2 5/7/201410:25AM

246 1 5/7/201410:00AM

247 3 5/6/20148:50PM

248 0 5/6/20148:23PM

249 0 5/6/20148:05PM

250 0 5/6/20148:01PM

251 1 5/6/20147:23PM

252 2 5/6/20146:47PM

253 2 5/6/20142:21PM

254 2 5/6/201411:28AM

255 0 5/6/201411:02AM

256 0 5/6/201410:40AM

257 0 5/6/201410:14AM

258 2 5/5/20147:51PM

259 0 5/5/20147:43PM

260 0 5/5/20147:26PM

261 1 5/5/20147:14PM

262 1 5/5/20144:36PM

263 2 5/5/20143:54PM

264 0 5/5/20142:27PM

265 1 5/5/20141:25PM

266 0 5/5/201411:13AM

267 0 5/5/201410:45AM

268 0 5/5/201410:09AM

Page 60: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

60/170

269 0 5/5/20149:53AM

270 1 5/5/20149:42AM

271 1 5/5/20149:32AM

272 1 5/4/20147:48PM

273 1 5/4/20147:26PM

274 0 5/4/20146:50PM

275 1 5/4/20144:32PM

276 0 5/4/20144:05PM

277 1 5/4/20143:45PM

278 1 5/4/20142:46PM

279 0 5/4/20142:31PM

280 1 5/4/20142:09PM

281 1 5/4/20141:51PM

282 0 5/4/20141:12PM

283 1 5/4/201411:46AM

284 1 5/4/201411:16AM

285 1 5/3/20148:39PM

286 0 5/3/20148:08PM

287 2 5/3/20147:43PM

288 0 5/3/20147:21PM

289 2 5/3/20146:39PM

290 0 5/3/20144:45PM

291 1 5/3/20144:14PM

292 2 5/3/20144:05PM

293 0 5/3/20143:27PM

294 0 5/3/20143:11PM

295 0 5/3/20142:55PM

296 2 5/3/20142:22PM

297 0 5/3/20142:06PM

298 0 5/3/20141:51PM

299 1 5/3/20141:35PM

300 1 5/3/20141:17PM

301 1 5/3/201411:39AM

302 0 5/3/201411:26AM

303 2 5/3/201411:08AM

304 1 5/3/201410:42AM

305 1 5/3/201410:18AM

306 2 5/3/20149:52AM

307 0 5/2/20148:55PM

308 0 5/2/20148:38PM

Page 61: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

61/170

309 1 5/2/20148:18PM

310 2 5/2/20147:47PM

311 0 5/2/20146:46PM

312 1 5/2/20146:34PM

313 1 5/2/20144:45PM

314 0 5/2/20144:20PM

315 2 5/2/20143:01PM

316 0 5/2/20142:32PM

317 0 5/2/20141:16PM

318 2 5/2/201412:54PM

319 0 5/2/201412:07PM

320 0 5/2/201411:32AM

321 0 5/2/201410:33AM

322 0 5/2/201410:20AM

323 0 5/2/201410:09AM

324 0 5/2/20149:51AM

325 1 5/2/20149:20AM

326 1 5/1/20148:45PM

327 2 5/1/20148:37PM

328 1 5/1/20148:27PM

329 2 5/1/20148:05PM

330 0 5/1/20147:48PM

331 1 5/1/20147:27PM

332 0 5/1/20147:06PM

333 1 5/1/20146:47PM

334 1 5/1/20145:50PM

335 1 5/1/20145:04PM

336 1 5/1/20144:45PM

337 0 5/1/20144:35PM

338 1 5/1/20144:11PM

339 1 5/1/20143:38PM

340 2 5/1/20143:20PM

341 2 5/1/20142:50PM

342 o 5/1/20142:33PM

343 2 5/1/20142:02PM

344 1 5/1/20141:27PM

345 1 5/1/201412:41PM

346 0 5/1/201411:50AM

347 0 5/1/201411:38AM

348 0 5/1/201411:03AM

Page 62: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

62/170

349 1 5/1/201410:25AM

350 1 5/1/201410:11AM

351 0 5/1/201410:08AM

352 0 5/1/20149:52AM

353 1 5/1/20149:36AM

354 2 5/1/20149:18AM

355 1 4/30/20148:52PM

356 2 4/30/20148:43PM

357 2 4/30/20148:25PM

358 1 4/30/20147:09PM

359 1 4/30/20146:37PM

360 1 4/30/20146:10PM

361 1 4/30/20144:49PM

362 1 4/30/20144:05PM

363 1 4/30/20143:04PM

364 2 4/30/20142:32PM

365 0 4/30/20142:10PM

366 1 4/30/20141:34PM

367 1 4/30/20141:29PM

368 1 4/30/201412:49PM

369 0 4/30/201412:01PM

370 1 4/30/201411:40AM

# Cat Date

1 0 5/23/20148:41PM

2 0 5/23/20148:00PM

3 2 5/23/20147:16PM

4 2 5/23/20145:51PM

5 0 5/23/20145:26PM

6 0 5/23/20144:51PM

7 0 5/23/20143:58PM

8 1 5/23/20143:24PM

9 0 5/23/20143:17PM

10 0 5/23/20142:58PM

11 0 5/23/20142:43PM

12 0 5/23/20142:29PM

13 0 5/23/20142:05PM

14 1 5/23/20141:27PM

15 0 5/23/20141:16PM

16 1 5/23/201411:25AM

17 0 5/23/201411:16AM

Page 63: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

63/170

18 0 5/23/201410:46AM

19 0 5/23/201410:27AM

20 1 5/22/20149:29PM

21 1 5/22/20147:29PM

22 2 5/22/20147:12PM

23 2 5/22/20147:01PM

24 1 5/22/20146:35PM

25 1 5/22/20144:14PM

26 0 5/22/20143:56PM

27 1 5/22/20142:35PM

28 0 5/22/20141:24PM

29 0 5/22/201410:18AM

30 0 5/21/20149:26PM

31 0 5/21/20148:28PM

32 0 5/21/20147:29PM

33 0 5/21/20146:10PM

34 1 5/21/20144:09PM

35 0 5/21/20142:33PM

36 1 5/20/20148:06PM

37 2 5/20/20147:42PM

38 1 5/20/20147:12PM

39 0 5/20/20146:57PM

40 0 5/20/20144:42PM

41 0 5/20/20144:22PM

42 0 5/20/20141:20PM

43 1 5/20/201410:16AM

44 1 5/19/20147:45PM

45 2 5/19/20147:32PM

46 0 5/19/20147:25PM

47 0 5/19/20147:10PM

48 0 5/19/20144:32PM

49 0 5/19/20144:12PM

50 1 5/19/20143:42PM

51 1 5/19/20143:36PM

52 1 5/17/20147:23PM

53 0 5/17/20146:43PM

54 0 5/17/20143:29PM

55 1 5/17/201410:41AM

56 0 5/16/20148:52PM

57 0 5/16/20148:00PM

Page 64: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

64/170

58 1 5/16/20144:38PM

59 0 5/16/20142:53PM

60 2 5/16/20141:55PM

61 0 5/16/20141:41PM

62 0 5/16/20141:38PM

63 0 5/16/201411:23AM

64 0 5/16/201411:17AM

65 1 5/16/201411:01AM

66 0 5/16/201410:30AM

67 0 5/15/20148:31PM

68 0 5/15/20148:25PM

69 0 5/15/20148:14PM

70 1 5/15/20148:04PM

71 0 5/15/20147:16PM

72 0 5/15/20145:45PM

73 0 5/15/20145:00PM

74 0 5/15/20144:29PM

75 0 5/15/20142:41PM

76 0 5/15/20141:54PM

77 0 5/15/201412:49PM

78 1 5/15/201412:05PM

79 2 5/15/201411:44AM

80 0 5/15/201411:18AM

81 1 5/15/20149:44AM

82 0 5/14/201410:12PM

83 0 5/14/201410:03PM

84 1 5/14/20148:48PM

85 1 5/14/20148:41PM

86 1 5/14/20147:42PM

87 2 5/14/20147:10PM

88 0 5/14/20146:43PM

89 0 5/14/20146:42PM

90 1 5/14/20146:41PM

91 0 5/14/20144:34PM

92 0 5/14/20144:15PM

93 0 5/14/20144:02PM

94 0 5/14/20142:48PM

95 0 5/14/20141:46PM

96 0 5/14/20141:28PM

97 0 5/14/201410:03AM

Page 65: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

65/170

98 0 5/13/20149:25PM

99 0 5/13/20148:45PM

100 1 5/13/20148:44PM

101 0 5/13/20148:25PM

102 0 5/13/20148:08PM

103 0 5/13/20148:04PM

104 0 5/13/20147:53PM

105 0 5/13/20147:39PM

106 3 5/13/20147:09PM

107 0 5/13/20144:25PM

108 1 5/13/20141:02PM

109 4 5/13/201410:31AM

110 0 5/12/20148:47PM

111 0 5/12/20148:43PM

112 0 5/12/20148:28PM

113 0 5/12/20147:55PM

114 1 5/12/20147:14PM

115 0 5/12/20146:03PM

116 1 5/12/20145:07PM

117 0 5/12/20145:01PM

118 3 5/12/20144:39PM

119 0 5/12/20144:31PM

120 1 5/12/20142:37PM

121 0 5/12/20141:59PM

122 0 5/12/201411:58AM

123 0 5/12/201411:15AM

124 1 5/11/20147:53PM

125 0 5/11/20147:24PM

126 0 5/11/20142:58PM

127 0 5/11/20142:38PM

128 1 5/11/20142:20PM

129 0 5/11/20149:11AM

130 0 5/10/20147:53PM

131 0 5/10/20147:44PM

132 0 5/10/20147:23PM

133 0 5/10/20146:55PM

134 1(THERESHOULDBEALEASHLAWFORCATSTOO) 5/10/20146:04PM

135 0 5/10/20145:14PM

136 0 5/10/20144:02PM

137 0 5/10/20141:41PM

Page 66: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

66/170

138 0 5/10/20141:11PM

139 0 5/10/201411:41AM

140 0 5/10/201411:15AM

141 0 5/10/201410:43AM

142 0 5/10/201410:10AM

143 0 5/9/20148:51PM

144 2 5/9/20148:32PM

145 1 5/9/20147:46PM

146 2 5/9/20147:34PM

147 0 5/9/20146:53PM

148 0 5/9/20145:25PM

149 1 5/9/20144:04PM

150 0 5/9/201412:29PM

151 1 5/9/201411:37AM

152 0 5/9/201410:57AM

153 1 5/9/201410:31AM

154 1 5/8/20148:54PM

155 0 5/8/20148:25PM

156 0 5/8/20147:37PM

157 0 5/8/20147:14PM

158 2 5/8/20145:24PM

159 0 5/8/20144:10PM

160 0 5/8/20143:29PM

161 0 5/8/20142:49PM

162 2 5/8/20142:10PM

163 0 5/8/20141:05PM

164 1 5/8/201412:23PM

165 0 5/8/201411:58AM

166 0 5/8/201410:58AM

167 2 5/8/201410:34AM

168 0 5/7/20147:40PM

169 0 5/7/20146:51PM

170 na 5/7/20145:20PM

171 0 5/7/20143:23PM

172 0 5/7/20142:41PM

173 0 5/7/20142:29PM

174 0 5/7/20141:17PM

175 0 5/7/201410:52AM

176 1 5/7/201410:25AM

177 0 5/6/20148:50PM

Page 67: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

67/170

178 0 5/6/20148:23PM

179 0 5/6/20148:05PM

180 1 5/6/20148:01PM

181 1 5/6/20147:51PM

182 1 5/6/20147:30PM

183 2 5/6/20147:23PM

184 1 5/6/20146:47PM

185 1 5/6/20142:50PM

186 0 5/6/201411:02AM

187 0 5/6/201410:40AM

188 0 5/6/201410:14AM

189 0 5/5/20147:43PM

190 0 5/5/20147:26PM

191 0 5/5/20142:27PM

192 0 5/5/201411:13AM

193 0 5/5/201410:45AM

194 0 5/5/201410:09AM

195 0 5/5/20149:53AM

196 1 5/4/20147:06PM

197 0 5/4/20146:50PM

198 0 5/4/20144:05PM

199 0 5/4/20142:31PM

200 1 5/4/20141:12PM

201 0 5/3/20148:08PM

202 1 5/3/20147:43PM

203 0 5/3/20147:21PM

204 1 5/3/20146:39PM

205 0 5/3/20144:45PM

206 1 5/3/20143:39PM

207 0 5/3/20143:11PM

208 0 5/3/20142:55PM

209 0 5/3/20142:22PM

210 0 5/3/20142:06PM

211 0 5/3/20141:51PM

212 1 5/3/201411:39AM

213 0 5/3/201411:26AM

214 0 5/2/20148:55PM

215 2 5/2/20147:18PM

216 0 5/2/20146:46PM

217 0 5/2/20144:45PM

Page 68: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

68/170

218 0 5/2/20144:20PM

219 1 5/2/20143:56PM

220 0 5/2/20142:32PM

221 1 5/2/20141:34PM

222 0 5/2/20141:16PM

223 0 5/2/201412:07PM

224 0 5/2/201411:32AM

225 1 5/2/201410:58AM

226 0 5/2/201410:20AM

227 00 5/2/201410:09AM

228 0 5/2/20149:51AM

229 1 5/1/20148:37PM

230 0 5/1/20147:48PM

231 0- 5/1/20147:06PM

232 1 5/1/20145:50PM

233 0 5/1/20144:35PM

234 1 5/1/20142:50PM

235 o 5/1/20142:33PM

236 1 5/1/20142:02PM

237 0 5/1/201411:50AM

238 0 5/1/201411:38AM

239 1 5/1/201411:14AM

240 0 5/1/201411:03AM

241 0 5/1/201410:08AM

242 0 5/1/20149:52AM

243 1 4/30/20149:08PM

244 2 4/30/20147:38PM

245 0 4/30/20146:10PM

246 1 4/30/20144:05PM

247 0 4/30/20142:32PM

248 0 4/30/20142:10PM

249 1 4/30/20141:29PM

250 1 4/30/201412:13PM

251 0 4/30/201412:01PM

252 0 4/30/201411:40AM

# Other Date

1 0 5/23/20148:41PM

2 0 5/23/20145:51PM

3 0 5/23/20145:26PM

4 0 5/23/20144:51PM

Page 69: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

69/170

5 0 5/23/20143:58PM

6 0 5/23/20143:24PM

7 0 5/23/20143:17PM

8 0 5/23/20142:43PM

9 0 5/22/20149:29PM

10 0 5/22/20146:35PM

11 0 5/22/20142:35PM

12 0 5/22/20141:24PM

13 0 5/22/201410:18AM

14 0 5/21/20149:26PM

15 0 5/21/20148:28PM

16 0 5/21/20142:33PM

17 0 5/20/20144:22PM

18 0 5/20/20141:20PM

19 0 5/19/20147:25PM

20 0 5/19/20144:32PM

21 0 5/19/20144:12PM

22 0 5/19/20143:36PM

23 0 5/17/20146:43PM

24 0 5/17/20143:29PM

25 0 5/16/20148:52PM

26 0 5/16/20141:41PM

27 0 5/16/201411:17AM

28 0 5/16/201411:01AM

29 0 5/15/20148:31PM

30 0 5/15/20148:25PM

31 0 5/15/20148:14PM

32 0 5/15/20147:16PM

33 0 5/15/20145:45PM

34 0 5/15/20145:00PM

35 0 5/15/20144:29PM

36 0 5/15/20142:41PM

37 0 5/15/20141:54PM

38 0 5/15/201412:49PM

39 0 5/15/201412:05PM

40 0 5/14/201410:12PM

41 0 5/14/201410:03PM

42 0 5/14/20147:42PM

43 0 5/14/20146:43PM

44 0 5/14/20146:42PM

Page 70: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

70/170

45 0 5/14/20144:34PM

46 0 5/14/20144:15PM

47 0 5/14/20144:02PM

48 0 5/14/20142:48PM

49 0 5/14/20141:46PM

50 0 5/14/20141:28PM

51 0 5/14/201410:03AM

52 0 5/13/20149:25PM

53 0 5/13/20148:45PM

54 0 5/13/20148:25PM

55 0 5/13/20148:08PM

56 0 5/13/20148:04PM

57 0 5/13/20147:53PM

58 0 5/13/20147:39PM

59 0 5/13/20144:25PM

60 SNAKE 5/13/20143:56PM

61 0 5/12/20148:47PM

62 0 5/12/20148:43PM

63 0 5/12/20148:28PM

64 0 5/12/20147:55PM

65 0 5/12/20146:03PM

66 0 5/12/20145:01PM

67 1 5/12/20144:39PM

68 0 5/12/20144:31PM

69 0 5/12/20141:59PM

70 0 5/12/201411:15AM

71 1 5/12/20148:56AM

72 0 5/11/20147:24PM

73 0 5/11/20142:58PM

74 0 5/11/20142:38PM

75 0 5/11/20149:11AM

76 1-HAMSTER 5/10/20147:53PM

77 0 5/10/20147:44PM

78 0 5/10/20147:23PM

79 0 5/10/20146:55PM

80 0 5/10/20146:04PM

81 0 5/10/20145:14PM

82 0 5/10/20144:02PM

83 0 5/10/20141:41PM

84 1 5/10/20141:11PM

Page 71: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

71/170

85 0 5/10/201411:41AM

86 0 5/10/201411:15AM

87 0 5/10/201410:43AM

88 0 5/10/201410:10AM

89 0 5/9/20148:51PM

90 GEEKO/FISH 5/9/20147:12PM

91 0 5/9/20146:53PM

92 0 5/9/20145:25PM

93 0 5/9/20144:04PM

94 0 5/9/201412:29PM

95 0 5/9/201411:37AM

96 0 5/9/201410:57AM

97 TURTLE 5/8/20148:54PM

98 0 5/8/20148:25PM

99 0 5/8/20147:37PM

100 0 5/8/20147:14PM

101 0 5/8/20145:24PM

102 HAMSTER,RABBIT,2BIRDS 5/8/20144:10PM

103 0 5/8/20143:29PM

104 0 5/8/20141:05PM

105 0 5/8/201412:23PM

106 0 5/8/201411:58AM

107 0 5/7/20147:40PM

108 na 5/7/20145:20PM

109 0 5/7/20143:23PM

110 0 5/7/20142:41PM

111 0 5/7/20142:29PM

112 0 5/7/20141:17PM

113 0 5/7/201410:52AM

114 0 5/6/20148:05PM

115 FISH 5/6/20148:01PM

116 FISH 5/6/20147:20PM

117 0 5/6/20146:47PM

118 0 5/6/201411:02AM

119 0 5/6/201410:40AM

120 0 5/5/20147:43PM

121 0 5/5/20147:26PM

122 FISH 5/5/20142:37PM

123 0 5/5/201410:45AM

124 0 5/5/201410:09AM

Page 72: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

72/170

125 2frogs 5/4/20147:48PM

126 0 5/4/20141:12PM

127 0 5/3/20148:08PM

128 0 5/3/20147:21PM

129 0 5/3/20144:45PM

130 0 5/3/20143:11PM

131 0 5/3/20142:55PM

132 birdsandfish 5/3/20142:22PM

133 0 5/3/20142:06PM

134 0 5/3/201411:26AM

135 0 5/2/20148:55PM

136 0 5/2/20146:46PM

137 0 5/2/20144:45PM

138 0 5/2/20144:20PM

139 0 5/2/20142:32PM

140 0 5/2/20141:16PM

141 0 5/2/201412:07PM

142 0 5/2/201410:20AM

143 0 5/2/201410:09AM

144 0 5/2/20149:51AM

145 1 5/1/20148:37PM

146 potbellypig 5/1/20147:48PM

147 rabbit 5/1/20147:27PM

148 0 5/1/20144:35PM

149 o 5/1/20142:33PM

150 2ferrets2birds 5/1/20142:02PM

151 0 5/1/201411:50AM

152 0 5/1/201411:03AM

153 0 5/1/201410:08AM

154 1BIRD 4/30/20148:52PM

155 0 4/30/20144:05PM

156 0 4/30/20142:32PM

157 3BIRDS 4/30/20142:25PM

158 0 4/30/201412:01PM

159 fish 4/30/201411:40AM

Page 73: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

73/170

84% 360

16% 68

Q29(SURVEYOR-Mapofoff-leashareainyourbinder)AsperSection45(1)oftheAnimalControlBylaw,areas100meters

fromtheperimeteraroundallsubdivisions,roads,developedparks,orpavedtrailsare

offleashareas.Thisincludescountryresidentialsubdivisions,urbanareas,andotherprivatepropertywithintheCityof

Whitehorse.WereyouawarethattheCityhaddesignatedoff-leashareas?

Answered:428 Skipped:9

Total 428

Yes No0%

20%

40%

60%

80%

100%

84%

16%

AnswerChoices Responses

Yes

No

Page 74: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

74/170

36% 146

64% 265

0% 0

Q30Doyouuseoff-leashareas?Answered:411 Skipped:26

Total 411

# IfNO,whynot? Date

1 NOPETS 5/23/20148:41PM

2 NODOGS 5/23/20148:00PM

3 NODOGS 5/23/20147:16PM

4 WETAKEOURDOGOUTONALEASH 5/23/20145:26PM

5 NODOGS 5/23/20143:17PM

6 NOPETS 5/23/20142:58PM

7 NEVEROFFTHELEASH 5/23/20142:51PM

8 NOPETS 5/23/20142:29PM

9 NOPETS 5/23/20142:05PM

10 LIVEINMARYLAKE 5/23/20141:27PM

11 NOPETS 5/23/20141:16PM

12 LIVEINCOUNTRY 5/23/201411:25AM

13 NODOGS 5/23/201411:16AM

14 NODOGS 5/23/201410:46AM

15 NODOGS 5/23/201410:27AM

16 MYDOGRUNSLOOSEINOURBACKYARD 5/22/20149:29PM

17 UNAWARE 5/22/20148:45PM

18 DOGSARENOTLETOFFLEASH 5/22/20148:15PM

Yes No IfNO,whynot?0%

20%

40%

60%

80%

100%

36%

64%

AnswerChoices Responses

Yes

No

IfNO,whynot?

Page 75: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

75/170

19 NODOGS 5/22/20144:14PM

20 NOPETS 5/22/20143:56PM

21 NOANMIMALS 5/22/201410:18AM

22 PEOPLEREALLYNEEDTOUSEPOOPBAGS 5/21/20148:28PM

23 NOPETS 5/21/20147:29PM

24 NOPETS 5/21/20146:10PM

25 NODOGS 5/21/20144:09PM

26 NOPETS 5/21/20142:33PM

27 NOPETS 5/21/201411:45AM

28 LIVEINCOUNTRY 5/20/20148:06PM

29 DODOGS 5/20/20147:42PM

30 NOPETS 5/20/20144:42PM

31 NOPETS 5/20/20144:22PM

32 NOPETS 5/20/20141:20PM

33 UNAWARE 5/20/201412:58PM

34 CAT 5/19/20147:45PM

35 NOPETS 5/19/20147:10PM

36 NODOG 5/19/20144:32PM

37 IGOTOTHEPARKATTHEENDOFMYSTREET 5/19/20143:36PM

38 UNAWARE 5/18/20148:09PM

39 LIVEINCOUNTRY 5/18/20144:15PM

40 LITTLEDOGDOESN'TGOOFFLEASH 5/18/20141:33PM

41 NOPETS 5/17/20146:43PM

42 NODOGS 5/17/201410:41AM

43 NOPETS 5/16/20148:52PM

44 LIVEINCOUNTRY 5/16/20148:23PM

45 NODOGS 5/16/20148:00PM

46 LIVEINCOUNTRY 5/16/20144:38PM

47 NOPETS 5/16/20142:53PM

48 DOGSAREALWAYSONLEASH 5/16/20142:22PM

49 LIVEINCOUNTRY 5/16/20141:55PM

50 NODOGS 5/16/20141:38PM

51 NODOGS 5/16/201411:01AM

52 LIVEINCOUNTRY 5/16/201410:30AM

53 LIVEINCOUNTRY 5/15/20148:53PM

54 NOPETS 5/15/20148:25PM

55 LIVEINCOUNTRY 5/15/20148:04PM

56 NOPETS 5/15/20147:34PM

57 NOPETS 5/15/20147:16PM

58 IWALKTHEMONALEASH 5/15/20145:45PM

Page 76: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

76/170

59 NOTAWAREOFTHEM 5/15/20145:00PM

60 NODOG 5/15/20144:29PM

61 DOGTOOSMALL 5/15/20143:15PM

62 NOPETS 5/15/20141:54PM

63 SMALLDOG 5/15/20141:02PM

64 NOPETS 5/15/201411:18AM

65 NODOGS 5/14/20148:41PM

66 NODOG 5/14/20147:42PM

67 LIVESINCOUNTRY 5/14/20146:41PM

68 NODOGS 5/14/20144:34PM

69 NODOGS 5/14/20144:15PM

70 DON'THAVEAPET 5/14/20144:02PM

71 NODOGS 5/14/20141:46PM

72 NODOGS 5/14/201410:03AM

73 DON'THAVEAPET 5/13/20148:45PM

74 LIVEINCOUNTRY 5/13/20148:44PM

75 NOPETS 5/13/20148:25PM

76 NODOGS 5/13/20148:08PM

77 OURDOGWASATTACKEDONETIMEANDNOWWEJUSTKEEPHERONALEASH 5/13/20147:53PM

78 NOPETS 5/13/20147:39PM

79 LITTLEUNSOCIALDOG 5/13/20144:18PM

80 MYSNAKEDOESNOTNEEDAWALK 5/13/20143:56PM

81 NODOGS 5/13/20143:55PM

82 NODOGS 5/13/20143:52PM

83 NODOGS 5/13/201410:31AM

84 NODOGS 5/12/20148:47PM

85 MYDOGISONLYOFFLEASHINMYOWNYARD 5/12/20148:28PM

86 NOPETS 5/12/20147:55PM

87 NODOGS 5/12/20147:14PM

88 icantwalk 5/12/20146:12PM

89 becausemydogissmall 5/12/20145:54PM

90 noanimals 5/12/20145:44PM

91 IHAVEACAT 5/12/20145:07PM

92 NOPETS 5/12/20145:01PM

93 DOGSAREOFFLEASH 5/12/20144:39PM

94 DON'THAVEPETS 5/12/20144:31PM

95 DOGISINTRUCKWITHME 5/12/20143:51PM

96 NODOGS 5/12/20142:37PM

97 NOPETS 5/12/20141:59PM

98 INCOUNTRY 5/12/20141:10PM

Page 77: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

77/170

99 NOPETS 5/12/201411:58AM

100 NOPETS 5/12/201411:15AM

101 LLIVEINCOUNTRY 5/12/20148:56AM

102 HUGEYARDINCOUNTRYRESIDENTIAL 5/11/20148:52PM

103 NOPETS 5/11/20147:24PM

104 NOPETS 5/11/20142:58PM

105 PETS 5/11/20142:38PM

106 LIVEINCOUNTRY 5/11/201412:38PM

107 NOLPETS 5/11/20149:11AM

108 LIVESOUTINCOUNTRY 5/10/20148:11PM

109 THEY'RETOOFEWANDFARBETWEEN 5/10/20147:53PM

110 NOPETS 5/10/20147:44PM

111 NOPETS 5/10/20147:23PM

112 NOPETS 5/10/20146:55PM

113 NODOG 5/10/20146:04PM

114 NOPETS 5/10/20141:41PM

115 NODOGS 5/10/20141:11PM

116 NOPETS 5/10/201411:41AM

117 NOPETS 5/10/201411:15AM

118 NOPETS 5/10/201410:43AM

119 NOPETS 5/10/201410:10AM

120 NOPETS 5/9/20148:51PM

121 DOGDOESN'TGETALONGWITHOTHERDOGS 5/9/20148:32PM

122 NODOGS 5/9/20147:34PM

123 INCOUNTRY 5/9/20147:12PM

124 NOPETS 5/9/20146:53PM

125 UNAWARE 5/9/20143:14PM

126 MYDOGSARELITTLEANDAREONLEASHWHENOUTSIDE. 5/9/201412:29PM

127 NOPETSHAVEANISSUEWITHPEOPLEWHODON'TPICKUPDOGGIEDO 5/9/201410:57AM

128 JUSTACAT 5/9/201410:31AM

129 UNAWARE 5/9/201410:16AM

130 KEEPDOGONLEASH 5/8/20148:54PM

131 NOPETS 5/8/20148:25PM

132 NOPETS 5/8/20147:37PM

133 MYDOGISSMALLANDVERYHAPPYTOBELOOSEINTHEBACKYARD 5/8/20147:14PM

134 IHAVEASMALLDOGINMYYARD 5/8/20144:10PM

135 WEHAVEAFENCEDYARDFOROURDOGS 5/8/20143:29PM

136 NOPETS 5/8/20142:49PM

137 NODOGS 5/8/20142:10PM

138 ILIVEINCOUNTRYRESIDENTIAL. 5/8/201412:23PM

Page 78: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

78/170

139 WELIVENEARABUSH 5/8/201411:58AM

140 NOPETS 5/8/201410:58AM

141 NOTAWARE 5/8/201410:34AM

142 DON'THAVEADOG 5/7/20147:40PM

143 DIDN'TKNOWABOUTIT 5/7/20147:39PM

144 NOPETS 5/7/20146:51PM

145 NOPETS 5/7/20142:41PM

146 DONTHAVEPETS 5/7/20142:29PM

147 LIVEINCOUNTRY 5/7/20142:16PM

148 NOPETS 5/7/20141:17PM

149 DOGSAREONLEASHWHENOUT 5/7/201410:52AM

150 nopets 5/6/20148:23PM

151 nopets 5/6/20148:05PM

152 DON'TWALKMYCAT 5/6/20148:01PM

153 justacat 5/6/20147:30PM

154 WELIKEWALKINGONTHESTREETS 5/6/20147:23PM

155 NODOGS 5/6/20147:20PM

156 NOPETS 5/6/20142:50PM

157 nopets 5/6/201411:02AM

158 nopets 5/6/201410:40AM

159 nopets 5/6/201410:14AM

160 nopets 5/5/20147:43PM

161 liveincountry 5/5/20147:14PM

162 nopets 5/5/20142:27PM

163 peopleshouldusepoopandscoopihavearealproblemwiththis 5/5/20141:25PM

164 nopets 5/5/201411:13AM

165 nopets 5/5/201410:45AM

166 nopets 5/5/201410:09AM

167 nopets 5/5/20149:53AM

168 notfriendlywithotherdogs 5/4/20147:26PM

169 nodogs 5/4/20147:06PM

170 nopets 5/4/20146:50PM

171 nopets 5/4/20144:05PM

172 unaware 5/4/20143:45PM

173 nopets 5/4/20142:31PM

174 housecat 5/4/20141:12PM

175 nopets 5/3/20148:08PM

176 nopets 5/3/20147:21PM

177 nopets 5/3/20144:45PM

178 nodogs 5/3/20143:39PM

Page 79: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

79/170

179 nopets 5/3/20143:27PM

180 nopets 5/3/20143:11PM

181 nopets 5/3/20142:55PM

182 unaware,l iveincountry 5/3/20142:22PM

183 nopets 5/3/20142:06PM

184 nopets 5/3/20141:51PM

185 nopets 5/3/201411:26AM

186 nopets 5/2/20148:38PM

187 nodogs 5/2/20147:18PM

188 nopets 5/2/20146:46PM

189 nopets 5/2/20144:20PM

190 nodogs 5/2/20143:56PM

191 nopets 5/2/20142:32PM

192 nopets 5/2/20141:16PM

193 becasueithinkmydogsaslongatthearetrainedshouldbeoffleash 5/2/201412:54PM

194 nopets 5/2/201412:07PM

195 nopets 5/2/201411:32AM

196 onlyacat 5/2/201410:58AM

197 nopets 5/2/201410:33AM

198 nodogs 5/2/201410:09AM

199 nolpets 5/2/20149:51AM

200 unaware 5/1/20148:45PM

201 normallyjuststayhome 5/1/20148:05PM

202 pigalwaysonleash 5/1/20147:48PM

203 unaware 5/1/20147:27PM

204 nopets 5/1/20147:06PM

205 don'tbringdogintotown 5/1/20146:47PM

206 nopets 5/1/20146:25PM

207 nopets 5/1/20144:35PM

208 unaware 5/1/20143:38PM

209 unaware 5/1/20143:20PM

210 incountry 5/1/20142:50PM

211 nopets 5/1/20142:33PM

212 walkmyarea,notoffleash 5/1/20141:27PM

213 nopets 5/1/201411:50AM

214 nodogs 5/1/201411:38AM

215 HAVENOPETS 5/1/201411:03AM

216 BECASUECLOSESTISENDOFMAINSTREET,ANDTHEDESIGNISHORRIBLE,ALLTHEMUDCOMESDOWNFROMTHEHILL,ANDCANTUSEINSPRINGORFALL,POORPLANNINGFORTHEMAINSTEET

5/1/201410:25AM

217 LETTHEDOGOWNERTAKERESPONSABILITY 5/1/201410:08AM

Page 80: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

80/170

218 nopets 5/1/20149:52AM

219 dogsdon'tsocialize 5/1/20149:18AM

220 onlyhaveacat 4/30/20149:08PM

221 mydogsareveryl i ttleanddon'twantthemtogethurt 4/30/20148:25PM

222 justhavecats 4/30/20147:38PM

223 walknearm;yhouse 4/30/20147:09PM

224 didn'tknowaboutit 4/30/20144:49PM

225 notinmyarea 4/30/20143:04PM

226 nopets 4/30/20142:10PM

227 haveacat 4/30/201412:13PM

Page 81: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

81/170

41% 173

59% 250

Q31OnTRANSIT:DidyouoranymemberofyourfamilyusetheTransitsystemin

thepastyear(excludingtheHandyBus)?Answered:423 Skipped:14

Total 423

Yes No(skiptoQuestion#34)0%

20%

40%

60%

80%

100%

41%

59%

AnswerChoices Responses

Yes

No(skiptoQuestion#34)

Page 82: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

82/170

55% 90

9% 14

4% 6

10% 16

16% 26

5% 9

2% 3

Q32IfYES,howoften?(SURVEYOR:Readlist)

Answered:164 Skipped:273

Total 164

# Other,pleasespecify Date

1 ONLYWHENIT'SREALLYCOLD 5/15/20144:29PM

2 TWICEAWEEKDURINGTHEWINTER 5/7/20147:40PM

3 UPUNTILOCTOBER2013USEDEVERYDAY 5/1/20144:45PM

Occasionally

1-2timespermonth

3-5timespermonth

1-2daysperweek

3-5daysperweek

Morethan5daysperweek

Other,pleasespecify

0%

20%

40%

60%

80%

100%

55%

9%4%

10%16%

5% 2%

AnswerChoices Responses

Occasionally

1-2timespermonth

3-5timespermonth

1-2daysperweek

3-5daysperweek

Morethan5daysperweek

Other,pleasespecify

Page 83: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

83/170

Q33HowwouldyouratetheoveralllevelofserviceoftheCity'sTransitsystem

(excludingtheHandyBus)?(SURVEYOR:Readoptions)

Answered:166 Skipped:271

19%32

60%100

13%22

7%12

166

2.08

Excellent Good Fair Poor

(nolabel)0%

20%

40%

60%

80%

100%

19%

60%

13%7%

Excellent Good Fair Poor Total AverageRating

(nolabel)

Page 84: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

84/170

60% 156

16% 42

8% 22

11% 30

2% 4

2% 4

1% 2

15% 38

Q34IfNO,whynot?(SURVEYOR:Readlist,allowmultipleanswers)

Answered:262 Skipped:175

TotalRespondents:262

# Other,pleasespecify Date

1 RIDEMYBIKE 5/22/20148:30PM

2 retired 5/22/20146:35PM

3 CYCLETOWORK 5/22/20141:24PM

4 RETIREDANDLIVEDOWNTOWN 5/21/20148:28PM

5 LIVEDOWNTOWNANDWORK 5/21/20142:33PM

6 usebikes 5/20/20147:50PM

7 NONEED 5/20/201410:16AM

8 NoRuralbusserviceinmarylake 5/19/20143:42PM

9 IUSETHEHANDIYBUS 5/16/20141:41PM

10 TOODIFFICULTTOGETONOROFF 5/16/201411:01AM

Preferownvehicle(ask...

Serv icenotavailablein...

Walktowork

Scheduledoesnotmeetneeds...

Takestoolong

Workfromhome

Farestoohigh

Other,pleasespecify

0%

20%

40%

60%

80%

100%

60%

16%8% 11%

2% 2% 1%

15%

AnswerChoices Responses

Preferownvehic le(askquestion#35)

Servicenotavailableinneighbourhood

Walktowork

Scheduledoesnotmeetneeds(askquestion#36)

Takestoolong

Workfromhome

Farestoohigh

Other,pleasespecify

Page 85: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

85/170

11 MYJOBREQUIRESAVEHICLE 5/15/20148:14PM

12 IDON'TWORKSOIDON'TNEEDITANYMORE 5/15/20145:45PM

13 LIVEDOWNTOWN 5/15/201411:18AM

14 IBIKE 5/14/20148:41PM

15 WEBIKEORWALK 5/14/20141:28PM

16 MORECONVENIENTWITHAFTERSCHOOLACTIVITIES 5/13/20148:45PM

17 COULDN'TFIGUREOUTTHEROUTES 5/13/20144:18PM

18 CONVENIENT 5/13/201410:31AM

19 ILIVEDOWNTOWNSOEVERYTHINGISCLOSE 5/12/20148:43PM

20 USEBIKE 5/12/20147:14PM

21 WEWALKTOWHEREWEHAVETOGO 5/12/201411:58AM

22 BIKESTOWORK 5/10/20141:41PM

23 DON'TFEELSAFE 5/9/20148:32PM

24 WALKORBIKE 5/8/20148:02PM

25 BIKETOWORK 5/8/201411:24AM

26 biketowork 5/5/20144:36PM

27 ridebiketowork 5/4/20141:51PM

28 haveneverusedabusinmylife 5/3/20143:11PM

29 ridebike 5/3/201411:26AM

30 foulmouthedteenagers 5/2/20142:32PM

31 disabil ity 5/2/201412:07PM

32 personalmedicalreasons 5/1/20147:06PM

33 prefersbicycling 5/1/20146:44PM

34 Routetakenaway 5/1/20146:25PM

35 haveneverused,we'reretired 5/1/20144:35PM

36 notallowedtohaveourdogonthebus 4/30/20143:04PM

37 retired 4/30/20141:34PM

38 NONEEDBECASUEISRETIREDDOESNOTDRIVE 4/30/201412:49PM

Page 86: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

86/170

50% 15

27% 8

13% 4

17% 5

Q35Whydoyoupreferyourownvehicle?Answered:30 Skipped:407

TotalRespondents:30

# Other(pleasespecify) Date

1 CONVENIENCE 5/23/20148:00PM

2 CONVENIENCE 5/23/20147:34PM

3 SOMETIMESI'MDOINGERRANDSWHICHMAKEMYOWNVEHICLEMORECONVENIENT 5/23/20145:26PM

4 ITJUSTTAKESALOTLONGERTOGETTOWORK 5/23/20143:24PM

5 CONVENIENCE,WORKATHOME,KNEEPROBLEMS 5/23/20143:17PM

6 CONVENIENCE 5/23/20142:51PM

7 GROCERYSHOPPING,RESTOFTHETIMEIBIKE 5/23/20142:29PM

8 SHIFTWORK 5/23/20141:16PM

9 MORECONVENIENTFORSHOPPING 5/23/201411:16AM

10 FATHERISHANDICAPPED 5/23/201410:46AM

11 CONVENIENCE 5/23/201410:27AM

12 WEHAVEACTIVITIESTHATINEEDWORKBETTERDRIVINGACAR 5/22/20149:29PM

13 CONVENEINCEWITHCHILDREN 5/22/20148:45PM

14 CONVENIENCE 5/22/20148:15PM

15 IWORKONTHEHIGHWAYFAMILYMEMBERWORKSSHIFTWORK 5/22/20147:29PM

16 FORCONVENIENCE 5/22/20147:01PM

17 CONVENIENCE 5/22/20144:14PM

Busdoesn'tgetmetoworkontime(specifytime)

Idrivemychildrentoschool

Specifyhowmanypeoplerideinyourvehicle

Specifyhowlongyourcommuteis

0%

20%

40%

60%

80%

100%

50%

27%

13% 17%

AnswerChoices Responses

Busdoesn'tgetmetoworkontime(specifytime)

Idrivemychildrentoschool

Specifyhowmanypeoplerideinyourvehic le

Specifyhowlongyourcommuteis

Page 87: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

87/170

18 JUSTGOTBACKINTOWNFROMSCHOOL 5/22/201410:18AM

19 CONVENIENCE 5/21/20147:29PM

20 CONVENIENCEFORAPPOINTMENTSFORSPECIALNEEDSDAUGHTER 5/21/20146:29PM

21 CONVENIENCE 5/21/20146:10PM

22 CONVENIENCEWITHKIDS 5/20/20147:12PM

23 CARPOOL 5/20/201412:58PM

24 CONVENIENCE 5/19/20147:45PM

25 WEBOTHWORKSHIFTWORK 5/19/20147:32PM

26 ILEAVEEARLYANDHAVEAVEHICLEASPARTOFMYWORK 5/19/20143:36PM

27 CONVENIENCEDRIVINGKIDSTOACTIVITIES 5/18/20141:33PM

28 CONVENIENCE 5/17/20146:43PM

29 CONVENIENCE 5/17/201411:01AM

30 CONVENIENCE 5/17/201410:41AM

31 CONVENIENCE 5/16/20148:52PM

32 CONVENIENCE 5/16/20148:00PM

33 CONVENIENCE 5/16/20142:53PM

34 CONVENIENCE 5/16/20142:22PM

35 CARPOOLANDCHILDRENSACTIVITIES 5/16/201412:43PM

36 IT'SDIFFICULTTOUSEFORPEOPLEWHOHAVEVISUALORMOBILITYISSUES.THEHANDIBUSISALSOVERYPOOR.THEHANDIBUSDOESNOTHELPINDIVIDUALSVERYWELL.YOUNEEDTOBEPARTOFAPROGRAM

5/16/201411:17AM

37 CONVENIENCE 5/15/20148:25PM

38 CONVENIENCE 5/15/20143:39PM

39 CONVENIENCE 5/15/20143:15PM

40 CONVENIENCE 5/15/20141:02PM

41 CARPOOL-3PEOPLE 5/15/201412:05PM

42 CONVENIENCE 5/15/201411:38AM

43 icangoanytimeiwant,whenitiscold,butidocarpool 5/15/20149:44AM

44 IJUSTWOULDRATHERTAKEMYOWNVEHICLE 5/14/201410:12PM

45 SCHOOLANDDAYCAREPICKUPS 5/14/20148:26PM

46 CONVENIENCE 5/14/20147:42PM

47 DIFFICULTFORMETOGETONANDOFFTHEBUSES 5/14/20147:24PM

48 CONVENIENCE 5/14/20147:10PM

49 IDON'TLIKETOBEONASCHEDULE 5/14/20146:42PM

50 CONVENIENCE 5/14/201410:47AM

51 CONVENIENCE 5/14/201410:03AM

52 justeasierl ivinginportercreek 5/13/20148:24PM

53 IHAVEACTIVITIESAFTERSCHOOLANDITSFASTERTODRIVEMYOWNVEHICLE 5/13/20147:53PM

54 CONVENIENCE 5/13/20147:14PM

55 CONVENIENCE 5/13/20143:55PM

56 BECASUEILIKEDRIVING 5/13/20143:52PM

Page 88: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

88/170

57 CONVENIENCE 5/13/201411:49AM

58 CONVENIENCEFORSHOPPING 5/13/201411:30AM

59 USECARFORWORK 5/12/20147:55PM

60 Scheduledoesnotmeetneeds 5/12/20147:51PM

61 CONVENIENCE 5/12/20147:14PM

62 ihavemobil ityproblems 5/12/20146:12PM

63 NOBUSSTOPISCLOSETOWHEREILIVE 5/12/20145:01PM

64 CONVENIENCE 5/12/20144:39PM

65 CONVENIENCE 5/12/20143:23PM

66 4KIDSDRIVINGEVERIYWAY 5/12/20142:37PM

67 CONVENIENCE 5/12/20141:59PM

68 CONVENIENCE-CITYISTOOSPREADTOUSETHEBUS 5/12/201411:33AM

69 CONVENIENCE 5/12/201411:15AM

70 CONVENIENCE 5/11/20147:53PM

71 EASIERANDFASTERTOUSECAR 5/11/20142:58PM

72 CONVENIENCE 5/11/20142:20PM

73 IJUSTLIKETODRIVE 5/10/20144:02PM

74 Justbetterusingmyowncar 5/9/20148:14PM

75 CONVENIENCE 5/9/20147:34PM

76 easier 5/9/20146:20PM

77 IT'SJUSTMORECONVENIENT 5/9/20145:25PM

78 IDON'TTRUSTANYONEELSEBEHINDTHEWHEEL 5/9/20144:04PM

79 CONVENIENCE 5/9/20141:21PM

80 BECAUSEIT'SJUSTMORECONVENIENT 5/9/201412:29PM

81 SEEABOVE 5/8/20148:02PM

82 I'MTOOBUSYWITHFAMILYANDGETTINGEVERYONETOALLOFTHEIRACTIVITIES 5/8/20144:10PM

83 MORECONVENIENT 5/8/20143:29PM

84 DRIVETRUCK 5/8/20142:49PM

85 NEEDVEHICLEFORWORK 5/8/201410:58AM

86 CONVENIENCE 5/7/20147:39PM

87 freedom 5/7/20145:20PM

88 ITSJUSTMORECONVENIENT 5/7/20143:23PM

89 INCONVENIENCEOFHAVINGTOUSETRANSIT 5/7/20142:41PM

90 DOESNOTSUITMYNEEDSINATIMELYFASHION 5/7/20142:29PM

91 IDON'TGODOWNTOWNVERYOFTEN 5/7/201410:52AM

92 DON'TLEAVEPORTERCREEKTHATOFTENTOJUSTIFY 5/7/201410:25AM

93 HAVEHEALTHPROBLEMS 5/6/20147:51PM

94 DOESN'TWORKWITHMYSCHEDULA 5/6/20146:47PM

95 convenience 5/6/20142:21PM

96 takeoffandleaveatanytime,connections,etc. 5/6/201410:40AM

Page 89: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

89/170

97 convenience 5/5/20147:26PM

98 moreconvenient 5/5/20142:27PM

99 workinghoursareweird 5/5/20141:25PM

100 sonworksatmt.simaandIdon'tdrive 5/5/201411:13AM

101 disabil ities 5/5/201410:45AM

102 wifehasmobil ityproblems 5/5/201410:09AM

103 busstopistoofartowalk 5/5/20149:42AM

104 kidshavetoomanyactivitiestotakebus 5/4/20147:48PM

105 runningtodifferentareasduringtheday 5/4/20147:06PM

106 needcarforwork 5/4/20146:50PM

107 3ofusdon'tdrivesoIdrivethemeverywhere 5/4/20144:05PM

108 needvehic leforwork 5/4/20143:45PM

109 shorttripsafewtimedaily 5/4/20142:09PM

110 atworkbefore6:00amandworkspplitshifts 5/4/20141:12PM

111 runningaroundduringday 5/3/20144:14PM

112 dailyrunningaround 5/3/20143:39PM

113 runningaroundduringtheday 5/3/20142:55PM

114 sharerides 5/3/20141:35PM

115 moreconvenient 5/2/20148:38PM

116 runningaround 5/2/20148:18PM

117 moreconvenient 5/2/20147:47PM

118 hardlyevergodowntown,shopinportercreek 5/2/20144:45PM

119 moreconvenienttouseownvehic le.ourtaxesshouldcoverourtransitsystem,whichwouldincreasedridershipandbeneiftthetraffic problem

5/2/20143:56PM

120 seeabove 5/2/20142:32PM

121 iamhandicap 5/2/20141:34PM

122 45minutes 5/2/201412:54PM

123 3 5/2/201410:09AM

124 personalhealthproblems 5/2/20149:51AM

125 toomuchrunningaround 5/1/20148:45PM

126 justprefermyownvehic le 5/1/20144:11PM

127 lotsofrunningaroundthroughtheday 5/1/20143:38PM

128 husbandusesoxygen 5/1/201411:14AM

129 SCEDULEISTOCOMPLICATED.IWOULDSPENDTOMUCHTIMEONTRANSIT 5/1/201411:03AM

130 morerconvenient 5/1/201410:11AM

131 toomuchrunningaroundduringtheday 5/1/20149:36AM

132 NEEDCARFORWORK 4/30/20148:52PM

133 dailymeetingsandalotofrunningaround 4/30/20148:25PM

134 NEEDCARFORWORK 4/30/20147:42PM

135 seeabove 4/30/20143:04PM

Page 90: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

90/170

136 HASADISAbilty 4/30/20142:25PM

137 accessibilty 4/30/20142:10PM

138 heisretired 4/30/20141:34PM

139 MOREBETTERFORMETOUSEPERSONALVICHELE 4/30/201412:49PM

140 WANTSTOGETTOPONITATOPOINTBIMMEDIATLY 4/30/201412:01PM

141 childrenhavetobedriventoafterschoolactivitiesaswell 4/30/201411:40AM

Page 91: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

91/170

44% 16

8% 3

19% 7

42% 15

Q36(SURVEYOR:Skipthisquestionif"Scheduledoesnotmeetneeds"not

choseninQuestion#35)Iftheschedulesdonotmeetyourneeds,why?

(SURVEYOR:Readlist,allowmultipleanswers)

Answered:36 Skipped:401

TotalRespondents:36

# Comments Date

1 Justnotagoodoptionformeandmybusyl ife 5/14/20148:48PM

2 prefermyownvehic le 5/12/20147:51PM

3 notinmyarea 5/12/20145:44PM

4 easiertousecar 5/10/20148:29PM

5 bettertouseowncar 5/9/20148:51PM

6 TAKESDOGTODAYCARE 5/9/20148:13PM

7 Justmoreconvenientformetouseownvehic le 5/9/20147:46PM

8 easiertouseowntruck 5/9/20147:15PM

9 IDONTLIKETOCHANGEBUSESTOGETTOWHEREINEEDTOGO. 5/7/20142:29PM

10 WEMAKEMULTIPLESTOPS 5/6/20148:01PM

11 IHAVETOOMANYACTIVITIESTOFITIN 5/6/20146:47PM

12 sonworksatmt.sima 5/5/201411:13AM

13 justnotconvenient 5/4/20147:26PM

Serv iceisnotoftenenough?

Serv iceisnotlateenough?

Serv iceisnotearlyenough?

Comments0%

20%

40%

60%

80%

100%

44%

8%

19%

42%

AnswerChoices Responses

Serviceisnotoftenenough?

Serviceisnotlateenough?

Serviceisnotearlyenough?

Comments

Page 92: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

92/170

14 justtryingtogetkidstoschoolandgoingtoworkdoesn/twork 5/1/201412:41PM

15 HASNEVERLOOKEDATBUSSCEDULE 4/30/201412:01PM

Page 93: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

93/170

Q37AreyouawarethattheCitytransitbusescanaccommodate(SURVEYOR-

Readoptionsandanswereach)Answered:424 Skipped:13

99%419

1%5

424

1.01

86%360

14%58

418

1.14

Yes No

bicycles? wheelchairs?0%

20%

40%

60%

80%

100%99%

86%

1%

14%

Yes No Total AverageRating

bicycles?

wheelchairs?

Page 94: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

94/170

Q38IfTransit(excludingtheHandyBus)couldincreasethenumberoftimesthe

bustravelsthroughyourareaduringpeakperiods,wouldyou(SURVEYOR-Read

options&answereach)Answered:417 Skipped:20

43%180

57%237

417

1.57

16%66

84%346

412

1.84

Yes No

useit? bewillingtowalkfurthertogettothebusstop?

0%

20%

40%

60%

80%

100%

43%

16%

57%84%

Yes No Total AverageRating

useit?

bewil l ingtowalkfurthertogettothebusstop?

Page 95: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

95/170

Q39IftheTransitsystemwasto:(SURVEYOR-Readoptions&answer

eachoptionbeforemovingtonextoption)Answered:418 Skipped:19

41%172

59%246

418

1.59

28%116

72%300

416

1.72

25%102

75%311

413

1.75

23%96

77%317

413

1.77

36%150

64%264

414

1.64

# Anyadditionalcomments? Date

1 IFTHEYSHOWEDUPONTIMEITWOULDHELP 5/22/20148:15PM

2 Saturdayneedtobeti l l 2:30amforthebarcrowd 5/22/20147:12PM

3 copperridgetoriverdaledirrect 5/20/20147:50PM

4 FRIDAYNIGHTSERVICEWOULDBEGOOD 5/20/20147:42PM

5 LINKMOUNTSIMAONWEEKENDS! 5/20/201410:16AM

6 KIDSCANEITHERUSETHESCHOOLBUSORGETABUSPASSBUTNOTBOTH. 5/19/20147:25PM

7 MaryLake 5/19/20143:42PM

8 WITHKIDSITSHARDTOUSEBUSESTOTAKETHEMWHERETHEYNEEDTOGOONTIME 5/18/20141:33PM

9 ITHINKPEOPLEWOULDUSETHEBUSMOREOFTENTHATJUSTWENTFROMPORTERCREEK,THROUGHTAKHINI,INTODOWNTOWNTHENRIVERDALE

5/17/20143:29PM

Wouldthisencourageyoutouseit? Wouldn'tmakeadifference

Increasefrequency

OfferSundayserv ice

OfferSaturdayeveningServ ice

Extendserv iceearlierinthemorning

Linkotherneighbourhoods-i.e.CopperRid...

0%

20%

40%

60%

80%

100%

41%

28% 25% 23%

36%

59%

72% 75% 77%

64%

Wouldthisencourageyoutouseit?

Wouldn'tmakeadifference

Total AverageRating

Increasefrequency

OfferSundayservice

OfferSaturdayeveningService

Extendserviceearlierinthemorning

Linkotherneighbourhoods-i.e.CopperRidgewithPorterCreek

Page 96: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

96/170

10 SHOULDBERUNNINGSOKIDSCANGOTOSHOWSANDGAMESCENTRE 5/16/20141:55PM

11 IT'STOODIFFICULTTOSTANDTOWAITFORTHEBUSFORSOME 5/16/201411:17AM

12 ONLYSEASONALLY.THERESTOFTHETIMEIWALKORBIKE.THESIGNAGEATTHEBUSSTOPISALSONOTCLEAR.THESCHEDULEISNOTINTUATIVETOGOTHROUGH

5/15/20144:29PM

13 HAVESMALLERBUSSESNOTDURINGPEEKTIME 5/15/20142:41PM

14 WOULDUSEONLYINWINTER 5/14/20148:41PM

15 notfrequentenoughneedmoretimesduringpeakperiods. 5/14/20146:43PM

16 IFSATURAYEVENINGSERVICEWASASLATEASWEEKDAYS 5/13/20148:08PM

17 sundayinsummer 5/13/20148:04PM

18 IDONO;THAVESERVICEWHEREILIVEBUTUSETRANSITWHENICOMEINTOTOWN 5/11/20148:52PM

19 IDON'TWANTTOBECARRYINGMYGROCERIESONABUS. 5/10/20146:04PM

20 THEBUSESAREWAYTOOBIGFORTHERIDERSHIP.THECONNECTIONSAREIMPOSSIBLETOMAKE

5/7/20147:40PM

21 GETSMALLERBUSESRUNSMALLERBUSESMOREFREQUENTLY 5/7/20147:13PM

22 ASLONGASIHAVEADRIVINGLICENSEI'LLCONTINUETODRIVE 5/7/20143:23PM

23 WOULDITMAKEACOSTDIFFERENCETOHAVEBUSESTHATWERESMALLER? 5/7/201410:52AM

24 LATERSERVICEWOULDENCOURAGEMETOUSEIT 5/6/20147:20PM

25 SUNDAYSERVICEEARLYMORNINGANDAROUND6PMFORPEOPLEWHOWORKONSUNDAYS.

5/5/20142:37PM

26 shouldoperatewhenthebarsc lose 5/5/20141:25PM

27 expensiveluxaryforthec ity 5/5/201410:45AM

28 2handicappedwouldtakebus,butdependonresidentsandfamilytotakethemintotown 5/3/20142:22PM

29 driverswon'tassistwithbicyclesandletyouknowhowtodoit 5/1/20142:02PM

30 easiertransfersstation 5/1/201411:50AM

31 IDONTUSEITBUTMYGRANDKIDSWOULDLOVESUNDAYSERVICE,USESATURDAYEVEINGFORTHEBUSSWHENGOINGTOTHEPUB

5/1/201410:25AM

32 seniorsfindbusschedulingofbusesnottotheirl iking 4/30/20148:43PM

33 thewaittimebetweenbusesistoolong 4/30/20147:38PM

34 servicesareveryunderused 4/30/20143:04PM

Page 97: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

97/170

7% 31

3% 12

23% 97

46% 199

1% 6

26% 111

Q40OnFINANCE,HowdoyoupayforyourCityservices?(SURVEYOR-Readresponses,allowmultipleanswers)

Answered:428 Skipped:9

TotalRespondents:428

# Other,pleasespecify Date

1 INCLUDEDINCONDOFEES 5/23/20148:06PM

2 DON'TPAYFORUTILITIES 5/23/20145:03PM

3 AUTOMATICALYTHROUGHMYVISA 5/23/20143:28PM

4 INCLUDEDINRENT 5/23/20143:03PM

5 NOSERVICES 5/23/20141:33PM

6 NOSERVICES 5/23/201411:31AM

7 REFUSEDTOANSWER 5/23/201411:17AM

8 INCLUDEDINRENT 5/23/201410:31AM

9 INCLUDEDINPADRENT 5/22/20147:58PM

10 INCLUDEDINRENT 5/22/20144:01PM

11 THECONDOBOARDLOOKSAFTERTHAT 5/21/20148:45PM

12 INCLUDEDINRENT 5/21/20147:33PM

bychequeinthemail

byphone inperson throughthebank/internetbanking

throughthewebsite

Other,pleasespecify

0%

20%

40%

60%

80%

100%

7% 3%

23%

46%

1%

26%

AnswerChoices Responses

bychequeinthemail

byphone

inperson

throughthebank/internetbanking

throughthewebsite

Other,pleasespecify

Page 98: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

98/170

13 NOSERVICES 5/21/20144:14PM

14 NOSERVICES 5/20/20148:14PM

15 NOSERVICES 5/20/20147:04PM

16 INCLUDEDINRENT 5/19/20147:14PM

17 NOSERVICES 5/18/20144:20PM

18 PAYROLLDEDUCTIONATWORK 5/17/20143:33PM

19 NOSERVICES 5/16/20148:23PM

20 NOSERVICES 5/16/20144:44PM

21 NOSERVICES 5/16/20142:00PM

22 IDON'TPAYFORCITYSERVICES 5/16/20141:42PM

23 DON'TPAYFORCITYSERVICES 5/16/201411:28AM

24 INCLUDEDINRENT 5/16/201411:09AM

25 NOSERVICES 5/16/201410:36AM

26 NOSERVICES 5/15/20148:59PM

27 INCLUDEDINPADRENT 5/15/20148:27PM

28 DON'TPAYFORCITYSERVICES 5/15/20148:17PM

29 NOSERVICES 5/15/20148:10PM

30 DON'TPAYFORCITYSERVICES 5/15/20145:04PM

31 INCLUDEDINCONDOFEES 5/15/20143:19PM

32 NOSERVICES 5/15/20142:03PM

33 Idon't 5/14/20148:24PM

34 NOSERVICES 5/14/20146:47PM

35 NOSERVICES 5/14/20144:15PM

36 Idon'tpay 5/14/20142:51PM

37 THROUGHCONDOFEES 5/14/20141:35PM

38 NOSERVICES 5/13/20148:50PM

39 INCLUDEDINPADRENTAL 5/13/20148:08PM

40 PAYROLLDEDUCTION 5/13/20147:59PM

41 NOSERVICES 5/13/20144:46PM

42 DONTHAVEANY 5/13/20143:57PM

43 INCLUDEDINCONDOFEES 5/12/20148:51PM

44 Haven'treallyusedany 5/12/20148:14PM

45 IDON'TPAYFORCITYSERVICES 5/12/20146:03PM

46 INCLUDEDINRENT 5/12/20144:44PM

47 INCLUDEDINRENT 5/12/20143:57PM

48 NOSERVICES 5/12/20141:17PM

49 INCLUDEDINRENT 5/12/201411:18AM

50 NOSERVICESINAREA 5/12/20148:59AM

51 NOSERVICES 5/11/20148:53PM

52 INCLUDEDINRENT 5/11/20142:43PM

Page 99: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

99/170

53 NOSERVICES 5/11/201412:44PM

54 NOSERVICES 5/10/20148:59PM

55 NOSERVICES 5/10/20148:17PM

56 INCLUDEDINRENT 5/10/20147:01PM

57 INCLUDEDINRENT 5/10/201411:23AM

58 NOSERVICES 5/10/201410:47AM

59 PARENTSPAY,RESPONDENTSTILLLIVINGATHOME 5/9/20148:40PM

60 NOSERVICES 5/9/20147:21PM

61 DON'TPAYFORCITYSERVICES 5/9/20145:30PM

62 DON'TPAYFORCITYSERVICES 5/9/20144:08PM

63 NOSERVICES 5/9/20143:21PM

64 NOSERVICES 5/9/201410:36AM

65 NOSERVICES 5/8/20148:32PM

66 INCLUDEDINRENT 5/8/20147:46PM

67 IDONOTPAYFORCITYSERVICES 5/8/20144:18PM

68 PREAUTHORIZEDPAYMENTS 5/8/20141:23PM

69 PARKOFCONDOFEES 5/8/201411:29AM

70 includedinrent 5/7/20145:28PM

71 NOSERVICES 5/7/20142:21PM

72 noservice 5/6/20148:57PM

73 NOSERVICES 5/6/20142:58PM

74 noservices 5/6/20142:23PM

75 noservices 5/6/201410:19AM

76 noservices 5/5/20147:17PM

77 noservices 5/5/20143:59PM

78 includedinlotrent 5/5/201410:16AM

79 includedinpadrent 5/4/201411:21AM

80 itvariesattimes 5/3/20144:21PM

81 includedinpadrental 5/3/20143:44PM

82 noservices 5/3/20143:31PM

83 noservices 5/3/20142:30PM

84 includedinrent 5/3/20142:11PM

85 visa 5/3/20141:18PM

86 coveredinrent 5/3/201411:45AM

87 includedinrent 5/3/201410:49AM

88 noservices 5/2/20147:51PM

89 includedincondofees 5/2/20146:51PM

90 noservices 5/2/20146:35PM

91 doesnotwanttoanswer 5/2/20141:38PM

92 includedinrent 5/2/201412:07PM

Page 100: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

100/170

93 AUTOMATICPAYMENTONVISA 5/2/201410:29AM

94 includedincondofees 5/2/20149:25AM

95 noservices 5/1/20148:33PM

96 noservices 5/1/20146:51PM

97 ONLYTRANSITANDYOUPAYDEBIT 5/1/20144:50PM

98 includedinrent 5/1/20143:43PM

99 automaticallytakenfromcreditcard 5/1/20143:21PM

100 noservices 5/1/20142:51PM

101 visa 5/1/20142:34PM

102 don'tpay 5/1/20141:35PM

103 creditcard 5/1/201411:45AM

104 includedinpadrental 5/1/201411:20AM

105 includedinrent 5/1/201410:15AM

106 thrucondofees 5/1/20149:56AM

107 GREENCONTAINEROUTSIDEBUILDING 4/30/20147:47PM

108 includedinrent 4/30/20146:15PM

109 throughmyrent 4/30/20144:51PM

110 visa 4/30/20143:09PM

111 onsocialassistance 4/30/20142:11PM

Page 101: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

101/170

12% 15

13% 17

36% 46

39% 50

Q41IfpayingINPERSON,whatisyourpreferredmethodofpayment?

(SURVEYOR:Readoptions)Answered:128 Skipped:309

Total 128

Cash Cheque CreditCard(forpaymentsotherthantaxes)

Debit0%

20%

40%

60%

80%

100%

12% 13%

36% 39%

AnswerChoices Responses

Cash

Cheque

CreditCard(forpaymentsotherthantaxes)

Debit

Page 102: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

102/170

19% 75

81% 312

0% 0

Q42Wouldyoubewillingtopayanadditionalservicefeefortheabilitytouseacreditcardtopayyourtaxes?

Answered:387 Skipped:50

Total 387

# AdditionalComment Date

1 ONLYIFITWASADIRECTCHARGETOTHECREDITCARD 5/23/20148:47PM

2 DEPENDSONFEES 5/23/20147:39PM

3 BUTITWOULDDEPENDONTHEAMOUNTOFTHESERVICEFEE 5/23/20145:33PM

4 DEPENDINGONFEES 5/23/20142:33PM

5 DEPENDSONFEE 5/22/20148:38PM

6 dependsonservicefee.maybeonlyacoupleofbucks 5/21/20142:41PM

7 Dependsonfee 5/20/20147:53PM

8 Dependsonhowmuch 5/19/20143:53PM

9 IFFEESWEREREASONABLE 5/16/20141:38PM

10 dontknow 5/15/20149:49AM

11 BUTITWOULDDEPENDONWHATTHESERVICEFEEWAS 5/14/20147:46PM

12 smallfee 5/14/20146:59PM

13 dependsonfee 5/13/20147:12PM

14 ITHINKTHATISILLEGALUNDERTHEAGREEMENTWITHTHECREDITCARDCOMPANY 5/13/20145:11PM

15 DONTHAVEANYTOPAY 5/13/20143:57PM

16 DEPENDSONTHEFEE 5/13/201411:30AM

17 ITWOULDDEPENDONTHESERVICEFEE 5/12/20144:34PM

Yes No AdditionalComment0%

20%

40%

60%

80%

100%

19%

81%

AnswerChoices Responses

Yes

No

AdditionalComment

Page 103: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

103/170

18 DEPENDSONFEE 5/11/20147:36PM

19 ASLONGASITONLYCOVEREDTHECOSTTOUSETHECARD 5/10/20144:20PM

20 DEPENDSONFEE 5/10/20141:47PM

21 DEPENDINGONHOWBIGTHEFEEWAS 5/8/201411:08AM

22 DEPENDSONHOWMUCHTHEFEEWOULDBE 5/7/20142:47PM

23 itdependsonhowmuch 5/5/20149:42AM

24 ifitwerereasonable 5/3/20146:45PM

25 dependsonservicefee 5/2/20143:10PM

26 DEPENDSWHATSERVICEFEEIS 5/2/201410:29AM

27 don'toattaxes 5/1/20143:43PM

28 BUTDEPENDSHOWMUCH 5/1/201411:10AM

29 ifitwassmall 5/1/20149:37AM

30 DEPENDSONHOWMUCHBECAUSETAXESAREALREADYHIGHENOUGH 4/30/20148:59PM

31 includedinrent 4/30/20146:15PM

32 doesnotpaytaxeshasdiffered 4/30/20141:40PM

Page 104: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

104/170

86% 363

14% 60

Q43OnTaxes:Doyoupaypropertytaxes?

Answered:423 Skipped:14

Total 423

Yes No0%

20%

40%

60%

80%

100%

86%

14%

AnswerChoices Responses

Yes

No

Page 105: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

105/170

74% 281

26% 98

0% 0

Q44Doyoubelieveyouarereceivingfairvalueforwhatyoupayinpropertytaxes?

Answered:379 Skipped:58

Total 379

# AdditionalComment Date

1 OURAREAISN'TVERYWELLMAINTAINED. 5/23/20145:03PM

2 IFEELLIKETHEINCREASESHAVEBEENNON-STOPANDITSNOTCLEARTOMEWHY. 5/23/20144:09PM

3 NOSIDEWALKSINOURAREA 5/23/20143:24PM

4 TOOHIGH 5/23/201411:31AM

5 TOOHIGHIDON'TUSEGREENBINANDIAMSTILLGETTINGCHARGEDFORIT 5/22/20148:20PM

6 DON'TSEEANYCHANGESORIMPROVEMENTSINMYNEIGHBOURHOOD 5/22/20147:39PM

7 waterandsewermyhouseholdisverywateruse,weonlyhaveonebathroomandwedontletwaterrun,ipaythesamewholetsthewaterrunorwhohasabiggerhouse,watermetersreallyneedtopayforwhattheyareusing.itwouldcurbuse,ithinkiwouldonlybepayinghalfofmywaterbil lbecauseiusesol ittlewater.watermetersisveryusefully,peopleshouldbeawardedwhouseless,ifwatermeterswereuseditwouldpayforitself,bylawsaboutatraileristoc losetotheroadicanbefined.ifsomethingisonmylandishouldnothavetopayforsomethingthatisonmyproperty,thechickencoupbylawtherulesaresostric tthatpeopledontuseitatall,sopeopledoitanywayandnotfollowthebylawbecasueitissohardtocomplywiththerules,

5/22/20147:31PM

8 TOOHIGH,NOINCREASEINSERVICES 5/21/20146:17PM

9 BECAUSEOFNOSERVICES 5/21/20144:14PM

10 ijustahvetopayuti l iesontopofpropertytaxes 5/21/20142:41PM

11 Sometimes 5/20/20147:53PM

12 NOSERVICES 5/20/20147:04PM

13 WEHAVENOCABLE,WEHAVENOBUSSERVICES,NOGARABGEPICKUP,SNOWREMOVALISNOTGOOD.

5/20/201410:22AM

Yes No AdditionalComment0%

20%

40%

60%

80%

100%

74%

26%

AnswerChoices Responses

Yes

No

AdditionalComment

Page 106: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

106/170

14 TAXESSHOULDBEBASEDONSIZEOFLOTRATHERTHANSIZEOFHOUSE 5/19/20144:16PM

15 Seemslikewepaymoreandgetlessincountryresidential. 5/19/20143:53PM

16 Priceskeepgoingup,servicedoesn'tchange. 5/19/20142:53PM

17 TOOHIGH 5/18/20148:17PM

18 NOSERVICES 5/18/20144:20PM

19 TOOHIGH 5/16/20149:00PM

20 DON'THAVEANYSERVICES 5/16/20148:23PM

21 OLDAGEPENSIONERFINDSITHARD 5/16/201411:28AM

22 WOULDFAVOURGARBAGE/RECYCLING/COMPOSTINGPICKUP 5/16/201410:36AM

23 NOSERVICES,NOPLOUGHING,NOGARBAGEPICKUP 5/15/20148:10PM

24 WHEREICOMEFROMPOLICINGANDGARBAGEAREINCLUDEDINTAXES 5/15/20147:22PM

25 BETTERINTHEWINTERFORSNOWREMOVAL, 5/15/20142:47PM

26 WHYISITSOHIGHWHENWEDON'THAVEANYSERVICES 5/15/20142:03PM

27 TOOHIGH 5/15/20141:42PM

28 THEREISAHUGEDISCREPANCYBETWEENNEIGHBOURHOODS. 5/15/201412:12PM

29 ROADISINVERYPOORSHAPE,BUTGETTINGITDONENOW 5/15/201411:24AM

30 NOTINTHEWINTER 5/14/20147:32PM

31 LIVEINLANEWAY,NOSERVICES,NOSNOWREMOVAL,HADASTROKEANDDISABLED 5/14/20146:47PM

32 NOSERVICES 5/14/20144:15PM

33 TOOHIGHFORNOSERVICES 5/13/20148:50PM

34 DON'TCLEANOURSIDESTREET 5/13/20145:11PM

35 NOSERVICES,PAYINGMORETHANPEOPLEINTOWN 5/13/20144:46PM

36 WERETAKINGTAXESFORIMPROVEMENTSANDWASSUPPOSEDTOENDIN2013,BUTAMPAYINGMORE

5/13/20141:11PM

37 TOOHIGH 5/13/201411:54AM

38 ILIVEINATRAILERANDPAYALMOSTASMUCHASPEOPLELIVIINGINAHOUSE 5/13/201410:33AM

39 D/K 5/12/20145:06PM

40 NOSERVICESOUTHEREANDTAXESARETOOHIGH. 5/12/20141:17PM

41 WEOWN2PROPERTIESANDTHEPROPERTYWHICHWERENTOUTHASHIGHERTAXESTHANTHEONEWELIVEINYETISWORTHLESSMONEY

5/12/201411:47AM

42 PAYASMUCHORMORETHANPEOPLEWHOHAVEALLTHESERVICES 5/12/20148:59AM

43 NOSERVICES 5/11/20148:53PM

44 REGARDINGCHARGINGBACKNEIGHBOURHOODSFORDEVELOPMENT 5/11/20141:55PM

45 VERYHIGH,WEPUTINOUROWNPOWER,DOOUROWNWATER,PLOUGHOUROWNDRIVEWAYS

5/10/20148:17PM

46 TOOHIGH 5/10/20147:51PM

47 HOWEVER,MYTAXESHAVEGONEUPEXPONENTIALLYBUTMYSERVICESHAVENOT.MYSERVICESHAVEDECREASED.

5/10/20144:20PM

48 INCREASEUNJUSTONRENOS 5/10/20141:47PM

49 WELIVEINALONGESTABLISHEDNEIGHBOURHOOD,DON'TSEEANYUPGRADEANDSNOWREMOVALISBAD

5/10/20149:51AM

50 TOOHIGH 5/9/20148:58PM

Page 107: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

107/170

51 COULDTIGHTENUPABIT 5/9/20148:21PM

52 NOTTOOPLEASEDWITHTHESNOWREMOVALSERVICES. 5/9/201411:43AM

53 NOSERVICES 5/8/20148:32PM

54 TAXESHAVEGONEUPALOTANDITSEEMSABITEXCESSIVE 5/8/20147:21PM

55 NOTWELLENOUGHINFORMED 5/8/20147:16PM

56 MTCETHATCITYDOESOUTHERE 5/8/20142:37PM

57 TAXESHEREARELOW 5/8/20141:23PM

58 WEDON'TGETTHESAMESERVICESASPEOPLEWHOLIVERIGHTINTOWNSOWEPAYFORSERVICESWEDON'TGET

5/8/201412:32PM

59 DEFINATELYNOTPAYINGFORSNOWREMOVAL.COSTSAREGOINGUPANDI'MGETTINGLESSSERVICES.

5/7/20147:49PM

60 DOESN'TTHINKTHECITYDOESAGOODJOBINCONTROLLINGCOSTS 5/7/20147:19PM

61 HOWEVER,THEUTILITIESARETOOHIGH 5/7/20142:39PM

62 NOSERVICES 5/7/20142:21PM

63 FORYEARSWEHAVEBEENTOLDOURWATERANDSEWERLINEWOULDBEREDONEBUTWE'RESTILLWAITING.

5/7/201410:52AM

64 toohighandnoservices 5/6/20148:57PM

65 waytoohigh,itincreasesbutnonewservices 5/6/20148:32PM

66 alittlehigh 5/6/201410:47AM

67 MEETSEXPECTIATIONS 5/5/20142:42PM

68 gettingal ittlehigh 5/5/201410:52AM

69 whenraised,getnothingforit 5/5/20149:42AM

70 cityhasoutgrownitself 5/4/20147:53PM

71 hugeamountofexpenseinc ity...mypensiondoesn'tgoupl ikeeverythingelse 5/4/20147:32PM

72 snowremovalshouldbemorethanonceayear 5/4/20144:37PM

73 livedherefor7years,taxeshaveincreasedbutservicesremainthesame 5/4/20144:12PM

74 havenothadanyupgradesinpastyear 5/4/201411:51AM

75 grasswasrippedupbyploughs,onlysnowremovaldoneonce.Hamiltonroadextension..permafrostdamagehastoberepairedeveryyear,contractorshouldbeheldtoaccount

5/3/20147:31PM

76 noservices 5/3/20143:31PM

77 wouldl iketoseethewatersystemchanged...usewatermeters 5/3/20143:16PM

78 nowthatwehaveanewmayorandcouncil 5/3/20142:55PM

79 wishwehadgarbagepickuporrecycling 5/3/20142:30PM

80 veryhigh 5/2/20149:00PM

81 noservices 5/2/20146:35PM

82 whatarewereceivingforpayingmoreonourtaxes 5/2/20143:10PM

83 doesnotwnattoanswer 5/2/20141:38PM

84 becasueIonlygetsnowremovalonceayear 5/2/20141:02PM

85 garbageispickedupeverytwoweeksinsteadofeachweekanditscostingusmore 5/2/201411:41AM

86 notenoughsnowremoval 5/2/201410:14AM

87 movedoutoftown,payinghighertaxesfornoservices 5/1/20148:33PM

Page 108: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

108/170

88 noc ity,services,nogarbage,water,compost,isprovidedtomeandil iveinportercreekandihavetopay

5/1/20145:57PM

89 DOESNOTPAYTAXES 5/1/20144:50PM

90 wefeelweshouldpayperuse....watermetersshouldbeused 5/1/20144:19PM

91 forwhatwepay(nosewage,waterorgarbagepickup)wedon'tgetmuch 5/1/20141:35PM

92 cityneedstomanagefinancialresourcesbetter 5/1/201412:46PM

93 whypayhighertaxesbecausewehaveasidewalk,butwehavetoc learit 5/1/201411:45AM

94 snowremovalneedsupdating 4/30/20148:26PM

95 don'tpay 4/30/20146:15PM

96 notaxespaid 4/30/20144:51PM

97 morewintersnowremovalneeded 4/30/20144:05PM

98 TAXESHAVEBEENGOINGUPEVERYYEAR4%ORMOREANDTHISISOUTRAGOUS,FINDITISTOEASYTOASKTAXPAYERSTOPAYMOREINTAXES.SHOULDMANAGEMONEYBETTER

4/30/201412:59PM

99 MORESNOWPLOWING 4/30/201412:07PM

Page 109: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

109/170

80% 299

20% 77

0% 0

Q45DoyoubelievetheCityadequatelyexplainshowtheyspendyourtaxdollars?

Answered:376 Skipped:61

Total 376

# AdditionalComment Date

1 IMPROVEDWITHTHENEWMAYOR 5/23/20147:39PM

2 IT'DBENICEIFTHERECOULDBEAPRINT-OUTSENTOUTTOEXPLAINWHEREIT'SSPENT 5/23/20145:03PM

3 THECITYNEEDSTOEXPLAINWHATTHEINCREASESAREFOR. 5/23/20144:09PM

4 NEVERLOOKED,ABETTERBREAKDOWNWOULDBEGOOD 5/23/20143:53PM

5 PAMPHLETSAREINFORMATIVE 5/23/20142:51PM

6 IDON'TKNOWIFI'VEHEARDANOPENDISCUSSION 5/22/20142:43PM

7 IFILOOKEDFORIT 5/20/20141:03PM

8 Theydon'texplain. 5/19/20142:53PM

9 HAVEN'TLOOKEDINTOIT 5/18/20144:20PM

10 HAVEN'TLOOKEDINTOITSOITSMYOWNFAULT 5/16/20142:54PM

11 IFYOUGOLOOKINGFORIT 5/16/20142:00PM

12 D/K 5/14/20147:46PM

13 butihaveneverpaidattention 5/14/20146:59PM

14 IDON'TKNOWWHERETHEYEXPLAINIT 5/11/20149:19AM

15 MYOWNFAULTFORNOTFINDINGOUT 5/10/20147:29PM

16 WESEEMTOHAVECOMETOASITUATIONWHERECERTAININDUSTRIESGETABETTERTAXBREAKTHANINDIVIDUALS.

5/10/20144:20PM

17 THEBUDGETISJUSTINGENERALTERMS 5/9/20148:21PM

Yes No AdditionalComment0%

20%

40%

60%

80%

100%80%

20%

AnswerChoices Responses

Yes

No

AdditionalComment

Page 110: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

110/170

18 I'DLIKETOSEEUPGRADESIFTHEYAREGOINGTOINCREASEOURUTILITYBILLS 5/9/201411:43AM

19 MYLACKOFKNOWLEDGE 5/8/20147:16PM

20 STREETWASPAVEDIN1988ANDWASTOLDTHATAFTER15YEARSWHENITWASPAIDOURTAXESWOULDGODOWN,BUTHASN'THAPPENEDYET

5/8/201411:08AM

21 ONEMINUTETHERESEEMSTOBEASURPLUSANDTHENEXTTHEREISNOTENOUGHMONEY.

5/7/20147:49PM

22 IDON'TKNOWHOWICOULDBEINFORMEDABOUTWHATMYTAXDOLLARSCOVER. 5/7/20142:39PM

23 D/K 5/7/201410:52AM

24 couldbeimproved 5/6/201411:07AM

25 haveneverreallylooked 5/5/20141:31PM

26 verycompicatedsodontknowwhatipayfor.onlygetworsewhenshilsebendopens 5/2/20141:02PM

27 EVERYTHINGBUTLANDDEVELOPMENT 5/2/201410:29AM

28 Idon'trecallthelasttimeIsawanythingaboutwhereourdollarsgo 5/1/20147:13PM

29 Ihaven'tbeenlookingforananswer...don;tknowhowmymoniesarespent 5/1/20144:19PM

30 betterbreakdown 5/1/20142:08PM

31 don'tknowwheretogoforthisinformation 5/1/201411:20AM

32 NEEDIMPROVMENT 5/1/201411:10AM

33 I'mnotawareofhowwecangetthatinformation 4/30/20148:54PM

34 don;tpay 4/30/20146:15PM

35 notaxespaid 4/30/20144:51PM

36 neverseenabreakdown 4/30/20144:05PM

37 theyseemtosaybudgetbutbudgetforthewrongthings,c ityisverypoorinsnowremoval,andsteetc leaning

4/30/20141:40PM

38 NOTINTRESTED 4/30/201412:07PM

Page 111: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

111/170

56% 214

44% 169

Q46Wouldyoubeinfavourofanannualtaxincreasetocoverthecostofinflation?

ComparingFebruary2013toFebruary2014,theConsumerPriceIndex(CPI)

increasedby2.3%inWhitehorse.Answered:383 Skipped:54

Total 383

# AdditionalComment Date

1 ITWOULDNEEDTOBEJUSTIFIEDANDCLARIFIED 5/23/20144:09PM

2 WOULDLIKETOSEEANAUDIT 5/23/20143:53PM

3 SENIORSONAFIXEDINCOME 5/22/20147:07PM

4 ITHASTOSHOWWHEREYOURCOSTSAREINCREASING 5/22/20142:43PM

5 ONLYIFITISAREASONABLE,JUSTIFIEDINCREASEANDIFTHEREISNOCOSTINCREASEORADECREASEITISREFLECTEDINTHETAXES

5/21/20148:45PM

6 IFMYWAGESWEREINCREASEDITWOULDBEFINE 5/21/20146:17PM

7 butitdependsontheincrease 5/21/20142:41PM

8 INTHEMIDDLE 5/21/201411:51AM

9 KEEPITATRATEOFINFLATION 5/20/20148:14PM

10 EVERYOTHERYEAR 5/20/20147:49PM

11 MINIMALINCREASES 5/20/20144:44PM

12 CITYSHOULDBEABLETOABSORBTHEDIFFERNCE 5/20/20141:27PM

13 Servicesneedtokeepupwithincreases. 5/19/20142:53PM

14 SHOULDBEPROMOTINGMOREBUSNESSESTOTAKEONSOMEOFTHETAXES 5/17/20143:33PM

15 UNLESSTHERE'SAWAGEINCREASE 5/15/20145:04PM

Yes No0%

20%

40%

60%

80%

100%

56%

44%

AnswerChoices Responses

Yes

No

Page 112: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

112/170

16 ONLYIFITIMPROVEDSERVICESORSUSTAINEDSERVICE 5/15/20144:31PM

17 DEPENDSONFEES 5/15/20143:40PM

18 dontknpw 5/13/20147:12PM

19 TAXALREADYWENTUPWHENIMPROVEMENTSWEREDONE 5/13/20143:01PM

20 INFLATIONBYWHOSESTANDARDS 5/12/20143:28PM

21 ONLYIFITWASJUSTTHECOSTOFINFLATION 5/8/20147:21PM

22 citywouldhavetojustify 5/7/20148:56PM

23 INFLATIONGOESUPWEDONTGETANIMMEDATEINCREASEINWAGES 5/5/20142:42PM

24 aslongasitsnottoohigh 5/5/201411:15AM

25 oldagepensiondoesnotreallyincreasewiththecpi.whyshouldthec itybenfit 5/2/20141:02PM

26 aslongasitsthesameasinflation 5/2/201410:00AM

27 woulddependonwhatcostwouldbe 5/1/20148:52PM

28 aslongasitisn'ttoomuch 5/1/20146:51PM

29 BECASUEWAGESSTAYTHESAME 5/1/20144:50PM

30 aslongasitsputtogooduse...snowremoval,etc. 5/1/20142:08PM

31 itseemstobehappeningalready 5/1/20141:35PM

32 aslongasitssmall 5/1/201411:45AM

33 ifitisexplainedwiththepropertyassessment 5/1/20149:22AM

34 IDCPIGOESDOWNLOWERTAXES 4/30/20148:59PM

35 don'tpaytaxes 4/30/20144:51PM

36 aslongasitsl i ttle 4/30/201411:41AM

Page 113: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

113/170

38% 142

17% 63

15% 57

30% 114

Q47IftheCitycouldnolongerprovidethecurrentlevelofservice,wouldyourather

theCity:Answered:376 Skipped:61

Total 376

Increasedpropertytaxes

Increaseduserfees

Reducedoreliminatedaserv ice

Acombinationoftheabove(seenextquestion)

0%

20%

40%

60%

80%

100%

38%

17% 15%

30%

AnswerChoices Responses

Increasedpropertytaxes

Increaseduserfees

Reducedoreliminatedaservice

Acombinationoftheabove(seenextquestion)

Page 114: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

114/170

29% 36

13% 17

25% 31

33% 42

Q48Ifacombinationoftheabove,wouldyourathertheCity:

Answered:126 Skipped:311

Total 126

Increasedpropertytaxes&Increaseuserfees

Increasedpropertytaxes&reducedoreliminateda...

Increaseduserfees&reducedoreliminatedaserv ice

Increasedpropertytaxes,Increaseduserfees&reduce...

0%

20%

40%

60%

80%

100%

29%

13%

25%33%

AnswerChoices Responses

Increasedpropertytaxes&Increaseuserfees

Increasedpropertytaxes&reducedoreliminatedaservice

Increaseduserfees&reducedoreliminatedaservice

Increasedpropertytaxes,Increaseduserfees&reducedoreliminatedaservice

Page 115: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

115/170

Q49IftheCitywastoreduceoreliminateaprogramorservice,whichprograms(s)orservice(s)?(SURVEYOR-Onlylistthe

specificprogramorservice)Answered:117 Skipped:320

# Responses Date

1 NOTATTHISTIME 5/23/20148:47PM

2 ANYLUXURYSERVICES 5/23/20143:53PM

3 USESMALLERBUSESWITHMORETRIPS 5/23/20141:33PM

4 QUITUSINGTHEBIGBUSESANDGETRIDOFTHOSESMALLROUNDABOUTS 5/23/201411:17AM

5 PAYAFLATRATETOCOUNCILORS.IFTHEYWANTTOTRAVELHAVETHEMDOITONTHEIROWNDOLLAR

5/22/20149:35PM

6 justhirebetterpoeple 5/22/20146:44PM

7 REDUNDANTSTAFFINGANDEXCESSTRIPSTOSISTERCITIESBYMAYORANDCOUNCIL 5/21/20148:45PM

8 havelessstaffforthepeoplethatworkforthec ity 5/21/20142:41PM

9 dogcatcher 5/20/20147:54PM

10 Casebycase 5/20/20147:53PM

11 NOTATTHISTIME 5/20/20141:03PM

12 LANDSCAPING.DOWEREALLYNEEDALLTHELIGHTSONINSHIPYARDSALLTHETIME 5/19/20147:31PM

13 Lessstreetl ightsinsomeareas. 5/19/20143:53PM

14 NOTATTHISTIME 5/18/20148:17PM

15 ROADSANDSIDEWALKSINHILLCREST-WEDON'TWANTTHEIMPROVEMENTS 5/18/20141:37PM

16 NOTATTHISTIME 5/16/20148:40PM

17 HAVESHORTERHOURSATCANADAGAMESCENTRE 5/16/20148:07PM

18 NOTINFORMEDENOUGH 5/16/20147:30PM

19 USESMALLERBUSESGOBACKTOTHEOLDGARBAGESYSTEM 5/16/20142:30PM

20 CITYHASTOOMANYEMPLOYEES 5/16/20142:00PM

21 THEBIGBUSES,USESMALLERONES 5/15/20148:27PM

22 BUSSERVICESHOULDBEAHIGHERCOSTORELIMINATEDIFLOWUSEAGEIBELIEVEEVERYTHINGSHOULDBEONAPAYFORSERVICE

5/15/20147:22PM

23 D/K 5/15/20145:53PM

24 D/K 5/15/201412:52PM

25 D/K 5/15/201412:12PM

26 D/K 5/14/201410:15PM

27 REDUCESOMEOFTHEBEAUTIFICATIONPROGRAMS.DOWENEEDTOHAVETHECHRISTMASLIGHTSONASLONGASTHEYHAVEBEEN

5/14/201410:07PM

28 D/K 5/14/20147:46PM

29 COMPACTIONOFCITYOFFICESANDEMPLOYEES 5/14/20144:41PM

30 HAVETOTHINKONTHAT 5/14/20144:15PM

Page 116: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

116/170

31 D/K 5/14/20144:08PM

32 CANADAGAMESCENTREDOESN'TCHARGEENOUGHFORUSERFEES 5/13/20148:53PM

33 LANDSCAPING-THINGSTHATAREN'TNECESSARYTOPUBLICWELLBEING 5/13/20148:50PM

34 doasurvey 5/13/20148:09PM

35 LESSSTAFFATTHECANADAGAMESCENTRE 5/13/20147:59PM

36 NOIDEA-CITYWOULDHAVEABETTERIDEA 5/13/20147:20PM

37 CITYINABETTERPOSITIONTOJUDGETHAT.HAVEMORECITIZENINVOLVEMENTTOKEEPCOSTSDOWN

5/13/20143:01PM

38 NOMOREMONIESTOMT.SIMA 5/13/20141:11PM

39 USEBUSESWHICHARESMALLER 5/13/201410:33AM

40 D/K 5/12/20148:45PM

41 D/K 5/12/20148:35PM

42 WOULDHAVETOLOOKITINTOIT 5/12/20148:00PM

43 NOTSUREATTHISTIME 5/12/20147:34PM

44 THEBONUSTHATCITYEMPLOYEESGETEACHYEAR 5/12/20145:15PM

45 D/K 5/12/20145:06PM

46 REDUCEMONIESGIVENTOPROGRAMSWHICHCOULDBEMORESELFSUFFICIENT 5/12/20142:44PM

47 REMOVINGGREENCONTAINERSISOVERDONE 5/11/20141:55PM

48 CITYCOUNCIL 5/10/20148:00PM

49 D/K 5/10/20146:12PM

50 GARBAGECOLLECTIONANDRECYCLINGOFCOMPOST.THISSHOULDBEPRIVATIZED.PRIVATIZECERTAINBYLAWSERVICESSUCHASANIMANCONTROL.GETRIDOFTHEPLANNINGDEPARTMENT.HIREONANAS-NEEDEDBASIS.

5/10/20144:20PM

51 GIVETHATSOMETHOUGHT 5/10/20141:47PM

52 MAYBECONTRACTOUTLESSONGOINGMTCEQUITSUBSIDIZINGSOMUCH 5/9/20148:21PM

53 TOOMANYOUTDOORRINKS 5/9/20147:58PM

54 BYLAWGOINGAFTERPEOPLEONSIKDOOSORATV.S 5/9/20147:21PM

55 D/K 5/9/20144:08PM

56 SNOWREMOVAL 5/9/201411:43AM

57 SOMESERVICECLUBSTHATCOULDBEMORESELFSUFFICIENT 5/9/201411:05AM

58 D/K 5/8/20145:35PM

59 D/K 5/8/20143:30PM

60 MT.SIMA 5/8/20142:37PM

61 STICKTOCORESERVICEANDANYTHINGNOTCORESHOULDBELOOKEDAT.(GRANTSETC)

5/8/20141:23PM

62 D/K 5/8/201412:32PM

63 D/K 5/8/201412:04PM

64 WOULDHAVETOLOOKINTOTHIS 5/8/201411:29AM

65 don'tknow 5/7/20148:56PM

66 STOPWATERINGTHEPLANTSINTHEBLVDSWHENITSRAINING.STOPWATERINGWILDFLOWERS.STOPCLEANINGSKATEBOARDPARK.STOPOVERSPENDINGONLANDSCAPING.

5/7/20147:49PM

67 DON'TKNOWWHATTHOUGH 5/7/20147:44PM

Page 117: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

117/170

68 TOOMANYOFFICEBRANCHES 5/7/20147:19PM

69 don'tknow 5/7/20145:28PM

70 OTHERTHANTHEMILLENIUMTRAILITHINKLESSSHOULDBESPENTONTRAILS. 5/7/20142:39PM

71 NOTATTHEMOMENT 5/7/20141:25PM

72 CHANGEHOWTHEBUSESAREOPERATED.INLESSERUSEDAREASUSESMALLERBUSES. 5/7/201410:52AM

73 compost 5/6/20148:10PM

74 COMPOST 5/6/20147:30PM

75 D/K 5/6/20147:25PM

76 D/K 5/6/20146:52PM

77 noneinmind 5/6/201411:35AM

78 aslongasthepublic hadasayinreductions 5/6/201410:47AM

79 notsure 5/5/20147:49PM

80 solidwaste 5/5/20147:32PM

81 idontknow 5/5/20141:31PM

82 bussystemsupportforskihil l 5/5/201410:52AM

83 mt.sima 5/5/20149:42AM

84 noidea 5/4/20147:53PM

85 thereshouldmoreeffic ientiesratherthaneliminatedprogram 5/4/20147:32PM

86 notsureatthistime 5/4/20144:37PM

87 havetolookintoit,someshouldshouldstartfundingthemselves 5/4/20144:12PM

88 nonecometomind 5/4/20143:51PM

89 Mt.sima,parks 5/4/201411:51AM

90 garbageandwater,wepaybutdon'tgetit 5/3/20143:31PM

91 amountspentonparksandrecistoomuch 5/3/20142:55PM

92 snowplowinginourarea 5/3/20142:30PM

93 whyamipayinjgschooltaxeswhenihavenochildreninschoolMt.sima 5/3/20141:42PM

94 cutbackonsomebusroutes 5/3/201411:08AM

95 festivals,events 5/2/20143:10PM

96 sponsoringanddiscountsforbusinesses 5/1/20148:33PM

97 notaware 5/1/20146:49PM

98 couldn'tsay 5/1/20146:25PM

99 dontknow 5/1/20145:57PM

100 DONTKNOW 5/1/20144:50PM

101 makeservicesmoreeffic ient 5/1/20144:19PM

102 mtsima 5/1/20143:21PM

103 wouldhavetolookinto....somethingthatIwouldn'tbenefitfrom 5/1/20141:35PM

104 dontknow 5/1/201411:55AM

105 DONTKNOW 5/1/201411:10AM

106 PERHAPSTHEGENERALWASTEPROGRAMCOULDBEMORECONTROLLED 5/1/201410:43AM

107 IDONTKNOW 5/1/201410:33AM

Page 118: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

118/170

108 COMPOST 4/30/20148:59PM

109 havetolookintothat 4/30/20148:54PM

110 DONTKNOW 4/30/20148:11PM

111 NOIDEA 4/30/20147:47PM

112 notsure 4/30/20142:11PM

113 wouldhavetothinkfurtheronthat 4/30/20141:33PM

114 BUDGETSFORGIFTORGRANTS,MILLIONDOLLERSTOSKIHILLWASOUTRAGOUS, 4/30/201412:59PM

115 trashpickup.....goevery3rdweek 4/30/201412:14PM

116 NOTSURE 4/30/201412:07PM

117 wouldhavetolookintoitfurther 4/30/201411:41AM

Page 119: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

119/170

90% 376

10% 40

Q50DoyoufeelWhitehorseisabusiness-friendly(eg:lowertaxes,reducedred

tape)community?Answered:416 Skipped:21

Total 416

# Pleasespecify Date

1 TAXESARETOOHIGH 5/23/201411:31AM

2 Dependsonthetypeofbusiness. 5/19/20142:53PM

3 THEREISN'TABIGENTREPRENEURIALSPIRIT 5/17/20143:33PM

4 STRONGNEEDFORNEWBUSINESSES 5/17/201410:47AM

5 FINDINGLOCATIONSFORNEWBUSINESSES 5/16/20148:07PM

6 COULDBEMOREFRIENDLY 5/16/20142:00PM

7 ALOTOFTURNOVERINBUSINESS 5/16/201412:44PM

8 dontknow 5/14/20146:59PM

9 TOOMUCHREDTAPE 5/14/201410:53AM

10 ALOTOFREDTAPEFORBUSINESSANDNOTSTREAMLINEDENOUGH 5/13/20145:11PM

11 HASN'TBEENANINDUSTRIALLOTINWHSEFOR5YEARSANDICAN'TEXPANDMYBUSINESS

5/13/20144:46PM

12 SEEMOREMINING 5/13/201411:54AM

13 NOTPARTICULARLYFORNEWBUSINESSES,THERENEEDSTOBEAONE-STOPSHOP(ONEPLACETOGETALLTHEINFORMATION)

5/11/20147:36PM

14 TOURISTSCOMPLAINTOMETHATEVERYTHINGISTOOEXPENSIVESOTHEYDON'TSTAY 5/11/20142:27PM

15 IGETVERYFRUSTRATEDDEALINGWITHTHEDEVELOPEMENTGUY 5/10/20148:17PM

16 HAVEN'TGONEOUTOFTHEIRWAYTOENCOURAGEOUTSIDERSTOBRINGBUSINESSOURWAY

5/10/20147:29PM

Yes No0%

20%

40%

60%

80%

100%

90%

10%

AnswerChoices Responses

Yes

No

Page 120: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

120/170

17 SOMESILLYRULESFORPARKINGRE:BUSINESSOWNERSBEINGPENALIZEDFORNOTHAVINGENOUGHPARKING....NOROOMFOREXPANSIONOFPARKINGTHOUGH

5/10/20141:18PM

18 INCREASINGPAPERWORKANDREDTAPE 5/10/201410:17AM

19 ISSHOULDN'TTAKE10YEARSTOGETACEMENTPLANTIN 5/9/20148:21PM

20 COUNCILPUTSTHINGSINTOPLACEWITHOUTBUSINESSINPUT..THENEWCARBOARDPOLICY

5/9/20147:21PM

21 NOTFRIENDLYTOMANUFACTURINGTHOUGH.NOINCENTIVESORENCOURAGEMENTS 5/8/20147:46PM

22 TRYINGTOGETANYTHINGESTABLISHEDISTOUGH.MAYBEITSTHE'NOTINMYBACKYARD'EFFECT.

5/8/20141:23PM

23 D/K 5/7/201410:52AM

24 itstoofullofredtape,notverysupportiveofnewbusinesses 5/6/20148:57PM

25 WALMARTHASALOTOFTAXESBREAKS 5/6/20147:59PM

26 squeakywheelgetsthegrease 5/6/20142:23PM

27 lotsofredtape,havetopayforeverything, 5/5/20141:31PM

28 moretourismincentivesneeded 5/4/20141:17PM

29 givepreferencetopersonswhoareseekingtoinnovative,newproducts,etc. 5/3/20147:31PM

30 justlookingoutforthedollar,notfriendlyservice 5/3/20143:31PM

31 rentsarehighonbusinessesbeingleased 5/3/201411:45AM

32 dontknow 5/2/20141:38PM

33 accessibil i tytoentersomebuildings 5/2/201410:00AM

34 alotofturnoverinbusinesses 5/2/20149:25AM

35 accessibil i ty 5/1/20142:34PM

36 PRETTYGOODJOB 5/1/201410:43AM

37 businessesarenotalluserfriendly....wheelchairaccess,etc. 4/30/20148:54PM

Page 121: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

121/170

100% 402

70% 283

33% 133

Q51WhatareyourtopthreethingsaboutthewaytheCityisoperatedthattheCitydoeswell??(SURVEYOR:Therecanbelessthan3answers.Donotrecord"Don't

know"answers)Answered:402 Skipped:35

# 1 Date

1 TRANSIT 5/23/20148:47PM

2 ROADMTCE 5/23/20148:29PM

3 EXCELLENTFACILITIES 5/23/20148:06PM

4 RECREATIONALFACILITIES 5/23/20147:39PM

5 RECREATION 5/23/20147:21PM

6 IT'SAWELCOMINGCOMMUNITYNOTJUSTTOTOURISTSBUTNEWMEMBERSOFTHECOMMUNITY

5/23/20145:57PM

7 IAPPRECIATETHEPLAYGROUNDSANDTRAILSINGENERAL 5/23/20145:33PM

8 ILOVETHEPLANTERSAROUNDTHECITYWITHTHEFLOWERS 5/23/20145:03PM

9 KEEPINGTHECITYLOOKINGWELLANDCLEANANDHAVINGLOTSOFPARKSANDAREASTOENJOY

5/23/20144:09PM

10 PROVIDELANDANDNECESSITIES 5/23/20143:53PM

11 SNOWREMOVAL 5/23/20143:28PM

12 SNOWREMOVALISEXCELLENT 5/23/20143:24PM

13 TRANSITSYSTEM 5/23/20143:03PM

14 MAYORATCITIZENSHIP-HEREPRESENTSWELL 5/23/20142:51PM

15 COMMUNICATEWELL 5/23/20142:49PM

16 WHENIHAVEACOMPLAINTTHEYDEALWITHIT 5/23/20142:33PM

17 SERVICEFORGARBAGEANDWATER 5/23/20142:12PM

18 RECREATIONS 5/23/20141:33PM

19 COMPOSTINGPROGRAM 5/23/20141:19PM

20 RECREATION 5/23/201411:31AM

21 ROADMTCE 5/23/201411:17AM

22 GARBAGEANDCOMPOST 5/23/201410:47AM

23 COMPOSTANDGARBAGE 5/23/201410:31AM

24 CANADAGAMESCENTRE 5/22/20149:35PM

25 CANADAGAMESCENTRE 5/22/20148:50PM

AnswerChoices Responses

1

2

3

Page 122: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

122/170

26 TRAILSANDPARKS 5/22/20148:38PM

27 INTRODUCINGNEWCOMERSTOCITY 5/22/20147:58PM

28 GARBAGEANDCOMPOST 5/22/20147:39PM

29 garbageandcompostthescheduleisamazingandthebins 5/22/20147:31PM

30 MAINTENANCE 5/22/20147:07PM

31 garbagepickup 5/22/20146:44PM

32 IMPRESSEDWITHCOMPOST 5/22/20144:18PM

33 BUSSERVICE 5/22/20144:01PM

34 PROVIDEGOODSUPPORTSERVICESFORFESTIVALSETC 5/22/20142:43PM

35 ROUNDABOUTSAREANEXCELLENTIDEA 5/22/20141:29PM

36 RECPROGRAMS 5/22/201410:20AM

37 PUBLICRECREATIONALSPACE 5/21/20149:33PM

38 CITYPROGRAMS(ACTIVELIVING,SPORTSCENTREETC) 5/21/20148:45PM

39 CANADAGAMESCENTRE 5/21/20147:33PM

40 LOTSOFPARKSANDREC 5/21/20146:36PM

41 MAINTAININGPARKS 5/21/20146:17PM

42 CANADAGAMESCENTRE 5/21/20144:14PM

43 recprograms 5/21/20142:41PM

44 SUPPORTSARTSANDRECVERYWELL 5/21/201411:51AM

45 INVOLVETHEMSELVESINDIFFERENTEVENTS 5/20/20148:14PM

46 cgc 5/20/20147:54PM

47 RecreationCenter 5/20/20147:53PM

48 MILLINEUMTRAIL 5/20/20147:49PM

49 cgc 5/20/20147:34PM

50 CANADAGAMESCENTRE 5/20/20147:18PM

51 CGC 5/20/20147:04PM

52 RECREATIONALSERVICES 5/20/20144:58PM

53 BIKELANES 5/20/20144:44PM

54 SNOWREMOVAL 5/20/20144:28PM

55 RECYCLINGANDCOMPOST 5/20/20141:27PM

56 GOODATFISCALMANAGEMENT 5/20/20141:03PM

57 BUSINESSHOURS 5/20/201410:22AM

58 GOODSERVICESATCGC 5/19/20147:52PM

59 PARKSANDRECREATIONS 5/19/20147:35PM

60 I'MGLADTHEYDIDN'TLENDMONEYTOMOUNTSIMA 5/19/20147:31PM

61 CGC 5/19/20147:14PM

62 FACILLITATIONOFOUTDOORLIVING 5/19/20144:38PM

63 THEYENCOURAGEOUTDOORLIVING 5/19/20144:16PM

64 Beautification 5/19/20143:53PM

65 GARBAGEREMOVAL 5/19/20143:41PM

Page 123: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

123/170

66 Composte 5/19/20142:53PM

67 CANADAGAMESCENTRE 5/18/20148:17PM

68 INFRASTRUCTUREMAINTENANCE 5/18/20144:20PM

69 GARBAGEPICKUP 5/18/20141:37PM

70 OVERALLSERVICES 5/17/20147:27PM

71 ARTSANDRECREATION 5/17/20147:13PM

72 CLEANCITY 5/17/20146:44PM

73 SNOWCLEARING 5/17/201411:07AM

74 COMPOST 5/17/201410:47AM

75 THEBEAUTYOFTHECITY 5/16/20149:00PM

76 PROVIDESABROADANDBALANCEDRANGEOFSERVICES 5/16/20148:40PM

77 NEWIDEAS 5/16/20148:23PM

78 ROADSAREGOOD 5/16/20148:07PM

79 DOINGADECENTJOBOFLOOKINGAFTERTHEPEOPLE 5/16/20147:30PM

80 RUNNINGWELL 5/16/20144:44PM

81 TOURISM 5/16/20142:54PM

82 BEINGOUTINTHEPUBLIC 5/16/20142:30PM

83 ROADMTCE 5/16/20142:00PM

84 CLEANLINESS 5/16/20141:38PM

85 GARBAGEPICKUP 5/16/201412:44PM

86 KEEPSMAINSTANDFRONTSTREETLOOKINGVERYNICE 5/16/201411:28AM

87 SENIORSTEA 5/16/201411:28AM

88 PARKS 5/16/201411:09AM

89 TRANSITSYSTEMHASIMPROVED 5/16/201410:36AM

90 SNOWREMOVAL 5/15/20148:59PM

91 PARKSANDREC 5/15/20148:36PM

92 PARKS 5/15/20148:27PM

93 RECREATIONANDPARKS 5/15/20148:10PM

94 PROVIDELOTSOFRECREATIONALSERVICES 5/15/20147:46PM

95 COSTOFLICENCING 5/15/20147:22PM

96 GARBAGE/COMPOSTCOLLECTION 5/15/20145:53PM

97 MAKESPARKSLOOKSNICE 5/15/20145:04PM

98 GARBAGE/COMPOSTPICKUP 5/15/20144:31PM

99 PARKSANDTRAILS 5/15/20143:40PM

100 AVERYWELLRUNCITY 5/15/20143:19PM

101 GARBAGEBINSAREGREAT 5/15/20142:47PM

102 FUNCTIONINGVERYWELL 5/15/20142:03PM

103 BROADCASTMEETINGSONTV 5/15/20141:42PM

104 GARBAGEPICKUP 5/15/20141:10PM

105 PARKSANDREC 5/15/201412:52PM

Page 124: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

124/170

106 COMMUNICATE 5/15/201412:12PM

107 CLEAN 5/15/201411:46AM

108 recprograms 5/15/201411:45AM

109 PROVIDEALOTOFACTIVITIESFORRECREATION 5/15/201411:24AM

110 PROMOTINGACTIVELIVING 5/15/201411:01AM

111 cleaningthestreetsonalsek 5/15/20149:49AM

112 FIREDEPARTMENT 5/14/201410:15PM

113 CANADAGAMESCENTRE 5/14/201410:07PM

114 recreationactivities 5/14/20148:50PM

115 CGC 5/14/20148:45PM

116 PARKANDCGC 5/14/20148:30PM

117 CLEANCITY 5/14/20147:46PM

118 TOURISM 5/14/20147:32PM

119 TOURISM 5/14/20147:15PM

120 recprograms, 5/14/20146:59PM

121 PUBLICINFORMATION 5/14/20146:58PM

122 KEEPTHEROADSGOODINTHEWINTERTIMEWHEREWEARE 5/14/20146:48PM

123 TOURISM 5/14/20146:47PM

124 clean 5/14/20146:45PM

125 GARBAGEANDCOMPOSTING 5/14/20144:41PM

126 PARKSANDREC 5/14/20144:15PM

127 SNOWREMOVAL 5/14/20144:08PM

128 PARKS 5/14/20142:11PM

129 TOURISM 5/14/20141:51PM

130 PARKSANDREC 5/14/20141:35PM

131 PROACTIVEINHEALTHYLIVING 5/14/201410:53AM

132 KEEPSCITYCLEAN 5/14/201410:11AM

133 ACCESSIBILITYTOCOUNCIL 5/13/20149:33PM

134 PARKSANDREC-FACILITIESANDMAINTENANCE 5/13/20148:53PM

135 CGC 5/13/20148:50PM

136 trails 5/13/20148:35PM

137 PARKSANDREC 5/13/20148:30PM

138 tourisim 5/13/20148:09PM

139 FINESTOPERATIONSPOLICIESINCANADA 5/13/20148:08PM

140 GARBAGEPICKUP 5/13/20147:59PM

141 recyling 5/13/20147:44PM

142 RECREATIONALPROGRAMS 5/13/20147:43PM

143 SPORTSANDREC 5/13/20147:20PM

144 LISTENINGTOSPECIALINTERESTGROUPS 5/13/20145:11PM

145 INTOWNGARBAGEISGOOD(USEDTOLIVEINTOWN) 5/13/20144:46PM

Page 125: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

125/170

146 CLEARNACEPROTIERSFORSNOWREMOVAL 5/13/20144:31PM

147 PARKSANDREC 5/13/20144:25PM

148 PARKSANDREC 5/13/20144:04PM

149 PARKS 5/13/20143:57PM

150 GREATIMPROVEMENTSWITHCITY 5/13/20143:01PM

151 GARBAGEPICKKUP 5/13/20141:11PM

152 GARBAGEPICKUP 5/13/201411:54AM

153 ARTS 5/13/201411:30AM

154 CGC 5/13/201410:33AM

155 BUSSERVICEHASIMPROVED 5/12/20148:51PM

156 DOWNTOWNBEAUTIFICATION 5/12/20148:45PM

157 TOURISM 5/12/20148:29PM

158 PARKSANDREC 5/12/20148:00PM

159 roads 5/12/20147:45PM

160 PUBLICWORKS 5/12/20147:34PM

161 trails 5/12/20147:22PM

162 CLEANCITY 5/12/20147:19PM

163 helpingseniors 5/12/20146:14PM

164 SENIORSTEA 5/12/20146:03PM

165 snowremoval 5/12/20145:55PM

166 SPENDINGMONEYTHATTHEYDONTHAVE,LIVINGBEYONDCITYMEANS 5/12/20145:15PM

167 GOODIMPROVEMENTALONGTHERIVER 5/12/20144:44PM

168 PARKSANDTRAILS 5/12/20143:28PM

169 PARKSANDREC 5/12/20142:44PM

170 TREATSENIORSVERYWELL 5/12/20142:05PM

171 TRAILS 5/12/20141:17PM

172 TRAILS 5/12/201412:06PM

173 COLLECTTAXESWELL 5/12/201411:47AM

174 CLEANLINESS 5/12/201411:18AM

175 PARKS 5/12/20148:59AM

176 TRANSIT 5/11/20148:53PM

177 RECREATION 5/11/20147:57PM

178 CANADAGAMESCENTRE 5/11/20147:36PM

179 DOWNTOWNAREAISCLEAN 5/11/20143:04PM

180 CGC 5/11/20142:43PM

181 GREENSPACES 5/11/20142:27PM

182 COMMUNITYACTIVITIES 5/11/20141:55PM

183 MTCEOFROADS 5/11/201412:44PM

184 ATTENTIONTOBEAUTIFYING 5/11/20149:19AM

185 WEGETGOODSNOWREMOVAL 5/10/20148:59PM

Page 126: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

126/170

186 STREETSCLEAN 5/10/20148:32PM

187 SNOWREMOVAL 5/10/20148:17PM

188 PARKMAINTENANCE 5/10/20148:00PM

189 CANADAGAMESCENTRE 5/10/20147:51PM

190 canadagamescentre 5/10/20147:48PM

191 MAINTAININGROADS 5/10/20147:29PM

192 bannersdowntown 5/10/20147:27PM

193 TOURISM 5/10/20147:01PM

194 GARBAGECLEAN-UPINTHESPRING 5/10/20146:12PM

195 UTILITIES 5/10/20145:19PM

196 parksandtrails 5/10/20145:01PM

197 garbagepickup 5/10/20144:24PM

198 ANYTHINGWHICHISFAMILYORIENTED;COMMUNITYINVOLVEMENT 5/10/20144:20PM

199 banners 5/10/20143:22PM

200 PROVIDINGRECOPPORTUNITIES 5/10/20141:47PM

201 PARKSANDREC 5/10/20141:18PM

202 TOURISM 5/10/201411:47AM

203 HOSTINGLARGEEVENTS 5/10/201411:23AM

204 CLEANLINESS 5/10/201410:47AM

205 SNOWCLEARING 5/10/201410:17AM

206 HEALTHANDWELLNESS 5/10/20149:51AM

207 TOURISM 5/9/20148:58PM

208 garbage 5/9/20148:56PM

209 TRAILS 5/9/20148:40PM

210 signage 5/9/20148:22PM

211 TOURISM 5/9/20148:21PM

212 garbagepickup 5/9/20148:01PM

213 ROADSWELLMAINTAINED 5/9/20147:58PM

214 HAVEASTRONGPRESENCE 5/9/20147:39PM

215 citycouncilinput 5/9/20147:38PM

216 SPORTSANDREC 5/9/20147:21PM

217 DONEWORKINTERMSOFTRAFFICFLOWANDZONING 5/9/20147:01PM

218 nicetrails 5/9/20146:40PM

219 Trails 5/9/20146:20PM

220 VERYACCESSIBLEFORTHEPUBLIC(COUNCILMEETINGS) 5/9/20145:30PM

221 TOURISTATTRACTION 5/9/20144:08PM

222 SNOWREMOVAL 5/9/20143:21PM

223 TRAILS 5/9/20141:48PM

224 LOTOFPROGRAMSAVAILABLE 5/9/20141:28PM

225 TRANSITSYSTEM 5/9/201411:43AM

Page 127: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

127/170

226 SPORTANDREC 5/9/201411:05AM

227 ENHANCEMENTOFTRAILS 5/9/201410:36AM

228 PROVIDEAVAILABILITYFORRECREATION 5/9/201410:17AM

229 SNOWREMOVAL 5/8/20148:59PM

230 TOURISM 5/8/20148:32PM

231 CGC 5/8/20148:07PM

232 DEALINGWITHISSUES 5/8/20147:46PM

233 CLEANANDTIDY 5/8/20147:21PM

234 PROMOTINGBEINGACTIVE 5/8/20147:16PM

235 KEEPINGTHECITYAWILDERNESSCITY 5/8/20145:35PM

236 LOTSOFSTUDENTSWORKINGINTHESUMMER 5/8/20144:18PM

237 SNOWREMOVAL 5/8/20143:30PM

238 PARKSANDREC 5/8/20143:15PM

239 TOURISM 5/8/20142:37PM

240 WORKWITHCITIZENSWELL 5/8/20142:17PM

241 BASICSERVICESREHANDLEDVERYWELL(WATER/SERVICE/ROADS) 5/8/20141:23PM

242 SNOWREMOVAL 5/8/201412:32PM

243 MAINTAINPARKS 5/8/201412:04PM

244 PARKSANDREC 5/8/201411:29AM

245 RECREATIONALFACILITIES 5/8/201411:08AM

246 SERVICES 5/8/201410:43AM

247 GENERALMTCE 5/8/201410:20AM

248 fireprotection 5/7/20148:56PM

249 GOODRECREATIONALFACILITIES 5/7/20147:49PM

250 SPORTSANDREC 5/7/20147:44PM

251 WATER,SEWERANDGARBAGE 5/7/20147:19PM

252 TOURISM 5/7/20146:56PM

253 roads,snowremoval, 5/7/20145:28PM

254 SNOWREMOVALWASGOODLASTYEAR 5/7/20143:29PM

255 TOURISM 5/7/20142:47PM

256 CLEANINGTHECITY 5/7/20142:39PM

257 SPORTSANDREC 5/7/20142:21PM

258 GARBAGEANDCOMPOSTDONEWELL 5/7/20141:25PM

259 THEDOWNTOWNCORELOOKSNICE 5/7/201410:52AM

260 BEAUTIFICATION 5/7/201410:32AM

261 RECREATION 5/7/201410:05AM

262 didn'tgiveintopressuretogivemt.simamoremonies 5/6/20148:57PM

263 takingcareofactivepeople 5/6/20148:32PM

264 citydoesgoodongivingoutinformation 5/6/20148:10PM

265 RECREATIONSERVICES 5/6/20148:08PM

Page 128: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

128/170

266 NICEDOWNTOWN 5/6/20147:59PM

267 solidwastemanagment 5/6/20147:40PM

268 CITYTAXES 5/6/20147:30PM

269 parksandrec 5/6/20147:16PM

270 CANADAGAMESCENTRE 5/6/20146:52PM

271 sponsoredeventsforfamilies 5/6/20142:58PM

272 fairlywellrun 5/6/20142:23PM

273 snowremoval 5/6/201411:35AM

274 parksandrec 5/6/201411:07AM

275 parks 5/6/201410:47AM

276 parksandrec 5/6/201410:19AM

277 communications 5/5/20148:58PM

278 recreation 5/5/20148:36PM

279 kidsprograms 5/5/20148:20PM

280 parksandrec 5/5/20147:49PM

281 parksandrec 5/5/20147:32PM

282 christmasl ights 5/5/20147:17PM

283 recreation 5/5/20144:45PM

284 cleanliness 5/5/20143:59PM

285 CLEANINGTHESTREETSINTHESUMMER 5/5/20142:42PM

286 canadagamescentre 5/5/20142:31PM

287 canadagamescentre 5/5/20141:31PM

288 plowingandmaintenceareexcellent 5/5/201411:15AM

289 maintainsstreetwellandkeepsareasc lean 5/5/201410:52AM

290 communicatewellwithresidents 5/5/201410:16AM

291 sportsandrec 5/5/20149:54AM

292 outdoorrecreation 5/5/20149:42AM

293 canadagamescentre 5/5/20149:38AM

294 traildevelopment 5/4/20147:53PM

295 managing 5/4/20147:32PM

296 communicationwiththepublic 5/4/20147:12PM

297 promotetourism 5/4/20146:57PM

298 canadagamescentre 5/4/20144:37PM

299 canadagamescentre 5/4/20144:12PM

300 snowremovalisgood 5/4/20143:51PM

301 newslettersaregood,postingsinpaperaregood 5/4/20142:53PM

302 parksandrec 5/4/20142:36PM

303 canadagamescentre 5/4/20142:12PM

304 keeptaxesprettylow 5/4/20141:57PM

305 garbageandrecyclingcollection 5/4/20141:17PM

Page 129: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

129/170

306 garbagepickup/compost 5/4/201411:51AM

307 waterandsewage 5/4/201411:21AM

308 parksandrec 5/3/20148:47PM

309 goodsnowremoval 5/3/20148:12PM

310 trails 5/3/20147:47PM

311 providingfamilyfac il i ties 5/3/20147:31PM

312 propertymanagement 5/3/20146:45PM

313 sportsandrec 5/3/20144:52PM

314 tourism 5/3/20144:21PM

315 sportsandrec 5/3/20144:07PM

316 snowremovalisgood 5/3/20143:44PM

317 flowersandgardens 5/3/20143:16PM

318 mayorandcouncilseemtounderstandwhatthepeoplewant 5/3/20142:55PM

319 promotearts 5/3/20142:30PM

320 goodatbylaws 5/3/20142:11PM

321 mainentenceofroads 5/3/20141:56PM

322 munic ipalservicesisreallygood 5/3/20141:42PM

323 sportsandrec 5/3/20141:18PM

324 transit 5/3/201411:45AM

325 developingthewaterfront 5/3/201411:29AM

326 keepingc ityc lean 5/3/201411:08AM

327 services 5/3/201410:23AM

328 trailsystem 5/3/20149:56AM

329 promotingc ity 5/2/20149:00PM

330 keepsitc lean 5/2/20148:44PM

331 parksandrec 5/2/20148:21PM

332 gamescentre 5/2/20147:27PM

333 sportsforchildren 5/2/20146:51PM

334 parksandplaygrounds 5/2/20146:35PM

335 promotion 5/2/20144:57PM

336 canadagamescentre 5/2/20144:24PM

337 verygoodjobonupkeepofinfrastructure 5/2/20144:03PM

338 snowremovalwasgoodthisyear 5/2/20143:10PM

339 garbagebinsaregood 5/2/20142:37PM

340 engineeringdept. 5/2/20141:22PM

341 collectingtaxes 5/2/20141:02PM

342 flowers 5/2/201412:07PM

343 niceandc lean 5/2/201411:03AM

344 developingwaterfront 5/2/201410:40AM

345 RECPROGRAMS 5/2/201410:29AM

Page 130: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

130/170

346 festivals 5/2/201410:14AM

347 cleanliness 5/2/201410:00AM

348 keepingc ityc lean 5/2/20149:25AM

349 waterfrontisbeautiful 5/1/20148:52PM

350 christmasdecoration 5/1/20148:46PM

351 maintenance 5/1/20148:33PM

352 snowremovalindowntownisgood 5/1/20148:09PM

353 canadagamescentre 5/1/20147:53PM

354 canadagamescentre 5/1/20147:34PM

355 providingresidentwithrecreationalservices 5/1/20147:16PM

356 recreationalfac il i ties 5/1/20147:13PM

357 offeringprogramsforkids 5/1/20146:51PM

358 findingpublic opinion 5/1/20146:49PM

359 enviroment 5/1/20146:25PM

360 recprogram 5/1/20145:57PM

361 canadagamescentre 5/1/20145:10PM

362 TRANSIT 5/1/20144:50PM

363 canadagamescentre 5/1/20144:40PM

364 scenicc ity 5/1/20144:19PM

365 cleanandwelcoming 5/1/20143:43PM

366 trails,c leanliness 5/1/20143:21PM

367 trails 5/1/20142:51PM

368 goodservices 5/1/20142:34PM

369 streetc leaningre 5/1/20142:08PM

370 maintenenceofroadsisgoodintown 5/1/20141:35PM

371 specialevents 5/1/201412:46PM

372 wellmanagedwithstaffwithdeptheads 5/1/201411:55AM

373 appreciatethepushtowardsmorehealthandfitness 5/1/201411:45AM

374 streetc leaning 5/1/201411:20AM

375 RECPROGRAMING 5/1/201411:10AM

376 SNOWREMOVAL 5/1/201410:43AM

377 WATERSUPPLY 5/1/201410:33AM

378 parksarenice 5/1/201410:15AM

379 keepingc ityc lean 5/1/20149:56AM

380 parksandrecreation 5/1/20149:37AM

381 focusonreducinggarbage 5/1/20149:22AM

382 sportsandleisure 4/30/20149:14PM

383 LOTSOFGREENSPACE 4/30/20148:59PM

384 canadagamescentre 4/30/20148:54PM

385 garbageandcompostareexcellent 4/30/20148:26PM

Page 131: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

131/170

386 LEISUREPROGRAMS 4/30/20148:11PM

387 CLEAN 4/30/20147:47PM

388 recreational 4/30/20147:40PM

389 canadagamescentre 4/30/20147:10PM

390 gravell inginthewinter 4/30/20146:41PM

391 recreation 4/30/20146:15PM

392 transit 4/30/20144:51PM

393 havealotofparksandplaygrounds 4/30/20144:05PM

394 snowremoval 4/30/20143:09PM

395 bussystem 4/30/20142:33PM

396 garbage 4/30/20142:31PM

397 goodservicesprovided 4/30/20142:11PM

398 transit 4/30/20141:33PM

399 PLANNING 4/30/201412:59PM

400 sportsandrec 4/30/201412:14PM

401 RECREATIONALPROGRAMING 4/30/201412:07PM

402 infastructure 4/30/201411:41AM

# 2 Date

1 COMMITMENTTOSUSTAINABILITY 5/23/20148:47PM

2 PARKSANDREC 5/23/20148:29PM

3 CITIZENSAREABLETOVOICETHEIROPINIONS 5/23/20148:06PM

4 ASAFEFEELING 5/23/20147:39PM

5 IT'SAVERYFAMILYORIENTEDCITY 5/23/20145:57PM

6 WORKONWATERFRONT 5/23/20145:03PM

7 TRANSIT(KEEPLISTENINGTOPEOPLEANDKEEPIMPROVING) 5/23/20144:09PM

8 KEEPINGTHECITYCLEAN 5/23/20143:28PM

9 SENIORSPROGRAMS 5/23/20143:24PM

10 CLEANLINESS 5/23/20143:03PM

11 BYLAWOFFICERSAREAWESOME 5/23/20142:33PM

12 TRAILS 5/23/20141:19PM

13 TOURISM 5/23/201411:31AM

14 CANADAGAMESCENTRE 5/23/201410:31AM

15 WATERPARKATROTARYPARK 5/22/20149:35PM

16 PARKSANDTRAILS 5/22/20148:50PM

17 LOOKINGATDEVELOPMENT 5/22/20148:38PM

18 CANADAGAMESCENTRE 5/22/20147:58PM

19 cgcisamazing 5/22/20147:31PM

20 PARKSANDWATERFRONT 5/22/20147:07PM

21 cleanc itywithgarbagepickup 5/22/20146:44PM

22 I 5/22/20144:18PM

Page 132: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

132/170

23 CLEANLINESS 5/22/20144:01PM

24 PROVIDEGOODSUPPORTWITHMAKINGTHEBANNERSANDFLOWERS(DRESSINGITUP)TOMAKETHECITYLOOKGOOD

5/22/20142:43PM

25 PARKSALONGTHERIVER 5/22/20141:29PM

26 CITYPLANNING 5/22/201410:20AM

27 ACTIVELIVINGGUIDE 5/21/20149:33PM

28 DOGPARK 5/21/20148:45PM

29 TRAILS 5/21/20147:33PM

30 GARBAGEANDCOMPOST 5/21/20146:36PM

31 BUSROUTESNOWREMOVAL 5/21/20146:17PM

32 communityfocus 5/21/20142:41PM

33 CITYDOESLISENTOCITZENSCONCERNS 5/21/201411:51AM

34 sportsprogram 5/20/20147:54PM

35 Goodpublic service 5/20/20147:53PM

36 NEWBUSROUTES 5/20/20147:49PM

37 KEEPINGUPWITHTIMES 5/20/20147:18PM

38 TRAILS 5/20/20147:04PM

39 PUBLICWORKS 5/20/20144:58PM

40 CGC 5/20/20144:44PM

41 CLEANLINESSANDPARKS 5/20/20144:28PM

42 CONSERVATIONSUPPORT 5/20/20141:27PM

43 KIDSPROGRAMS 5/20/201410:22AM

44 PARKS 5/19/20147:52PM

45 GARBAGEANDCOMPOST 5/19/20147:35PM

46 CANADAGAMESCENTREISGREAT 5/19/20147:31PM

47 CLEANLINESS 5/19/20147:14PM

48 KEEPINGTHECITYCLEAN 5/19/20144:38PM

49 TouristFriendly 5/19/20143:53PM

50 SNOWREMOVAL 5/19/20143:41PM

51 Trails 5/19/20142:53PM

52 SPORTSANDREC 5/18/20148:17PM

53 TRAILS 5/17/20147:13PM

54 RECREATIONACTIVITIESBOTHSPORTANDART 5/16/20148:40PM

55 TRYINGTOKEEPMODERN 5/16/20148:23PM

56 COMMUNICATIONSWITHPUBLIC 5/16/20142:30PM

57 VERYWELLRUNCITY 5/16/20141:38PM

58 PARKSANDREC 5/16/201412:44PM

59 RECREATIONFORFAMLIESISVERYGOOD 5/16/201411:28AM

60 CLEARINGSNOWDRIFTBYDRIVEWAYINWINTER 5/16/201411:28AM

61 WATERFRONT,MILLINIUMTRAIL 5/16/201410:36AM

Page 133: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

133/170

62 SPRINGCLEANING 5/15/20148:36PM

63 PARKS 5/15/20147:46PM

64 DESIGNATIONOFSERVICES 5/15/20147:22PM

65 CONSTRUCTIONISNOTINTERFERINGWITHROADCONDITIONS 5/15/20145:04PM

66 CANADAGAMESCENTRE 5/15/20144:31PM

67 TOURISMANDECONOMY 5/15/20143:40PM

68 WELLMANAGED 5/15/20142:47PM

69 CLEANLINESS 5/15/20141:10PM

70 RECREATIONANDPARKS 5/15/201412:12PM

71 cityplanning 5/15/201411:45AM

72 THEARTS 5/15/201411:24AM

73 ENCOURAGINGRECYCLINGANDCOMPOSTING 5/15/201411:01AM

74 takecareofallthec itybeautifcation 5/15/20149:49AM

75 SPORTSANDRECREATION 5/14/201410:15PM

76 GARBAGE 5/14/201410:07PM

77 Trails 5/14/20148:50PM

78 CLEANLINESS 5/14/20148:45PM

79 SERVICES 5/14/20148:30PM

80 TRAILS 5/14/20147:32PM

81 PUBLICSERVICES 5/14/20147:15PM

82 Canadagamescentre 5/14/20146:59PM

83 PARKSANDREC 5/14/20146:47PM

84 roads 5/14/20146:45PM

85 GIVEITASENSEOFCOMMUNITY 5/14/20144:15PM

86 KEEPINGTHESTREETSCLEAN 5/14/20144:08PM

87 BUSSYSTEM 5/14/20142:11PM

88 SHIPYARDSIMPROVEMENT 5/14/20141:35PM

89 DOWNTOWNUPGRADES 5/14/201410:53AM

90 GARBAGEPICKUP 5/14/201410:11AM

91 HOSTINGANDSUPPORTINGCOMMUNITYEVENTS 5/13/20149:33PM

92 THEROADSAREKEPTINDECENTSHAPE 5/13/20148:53PM

93 MILLENIIUMTRAIL 5/13/20148:50PM

94 canadagamescentre 5/13/20148:35PM

95 TRAILS 5/13/20148:30PM

96 parkandrecnewtranscanadtrail 5/13/20148:09PM

97 INVOLVESTHECOMMUNITY 5/13/20148:08PM

98 MAKEDOWNTOWNLOOKNICE 5/13/20147:59PM

99 improvementsonroadsandl ights 5/13/20147:44PM

100 WASTEMANAGEMENT 5/13/20147:43PM

101 DONATIONOFLANDFORBIKEEVENTSBUTTHENBANNEDCHILDRENFROMATTENDING 5/13/20145:11PM

Page 134: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

134/170

102 RECREATION 5/13/20144:46PM

103 STREETSWEEPING 5/13/20144:31PM

104 CLEANLINESS 5/13/20144:04PM

105 CITIZENINVOLVEMENT 5/13/20143:01PM

106 VERYCLEAN 5/13/201411:54AM

107 MURALSINCITYAREBEAUTIFUL 5/13/201411:30AM

108 CANADAGAMESCENTRE 5/12/20148:51PM

109 RECREATION 5/12/20148:29PM

110 TOURISM 5/12/20148:00PM

111 canadagamescentre 5/12/20147:45PM

112 RECREATIONPROGRAMSARETOPNOTCH 5/12/20147:34PM

113 parks 5/12/20147:22PM

114 CHRISTMASLIGHTS 5/12/20147:19PM

115 CHANGINGTHEREMINDSONCOMMUNITYPLANS 5/12/20145:15PM

116 MAINTENANCEOFCITYISWELLDONE 5/12/20142:44PM

117 LOOKSAFTERTHEIRCITIZENS 5/12/201412:06PM

118 MTCE 5/12/201411:47AM

119 RECREATION 5/12/201411:18AM

120 RECREATIONALFACILITIES 5/12/20148:59AM

121 CGC 5/11/20148:53PM

122 MILLENIUMTRAILANDRIVERSIDEAMENITIES 5/11/20147:36PM

123 PROTECTIONISGOOD 5/11/20143:04PM

124 CLEANLINESS 5/11/20142:43PM

125 PROMOTETHECITYANDTOURISM 5/11/201412:44PM

126 INFRASTRUCTUREDOWNTOWN 5/11/20149:19AM

127 CANADAGAMESCENTRE 5/10/20148:59PM

128 SNOWREMOVAL 5/10/20148:32PM

129 BYLAWSERVICES 5/10/20148:00PM

130 garbagepickup 5/10/20147:48PM

131 PARKS 5/10/20147:29PM

132 public art 5/10/20147:27PM

133 SNOWREMOVAL(EXCEPTSOMEOFTHEBACKSTREETS) 5/10/20146:12PM

134 ILIKEALLTHERECREATIONALFACILITIES 5/10/20145:19PM

135 gamescentre 5/10/20145:01PM

136 parks 5/10/20144:24PM

137 SNOWREMOVAL 5/10/20144:20PM

138 trails 5/10/20143:22PM

139 PARKS 5/10/20141:47PM

140 TRAILS 5/10/20141:18PM

141 CLEANLINESS 5/10/201411:47AM

Page 135: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

135/170

142 TAKEADVANTAGEOFOURNATURALBEAUTY,TRAILS 5/10/201411:23AM

143 GENERALMTCE 5/10/201410:17AM

144 WASTEREDUCTION 5/10/20149:51AM

145 parksandtrails 5/9/20148:56PM

146 RECPROGRAMS 5/9/20148:40PM

147 greenspace 5/9/20148:22PM

148 GARBAGEPICKUP 5/9/20148:21PM

149 WATERANDSEWAGE 5/9/20147:58PM

150 VERYWELLRUNBUSINESS 5/9/20147:39PM

151 TRAILS 5/9/20147:21PM

152 DOAGOODJOBOFENGAGINGTHEPUBLICINDECISIONS 5/9/20147:01PM

153 roads 5/9/20146:20PM

154 TRANSITSYSTEM 5/9/20145:30PM

155 MAINTAININGTRAILS 5/9/20144:08PM

156 TOURISM 5/9/20143:21PM

157 RECREATION 5/9/20141:48PM

158 WONDERFULPLACETOLIVE 5/9/20141:28PM

159 RECREATIONALFACILITIES 5/9/201411:43AM

160 TRAILS 5/9/201411:05AM

161 RECENTWORKONWATERFRONT 5/9/201410:36AM

162 GARBAGEREMOVAL 5/8/20148:59PM

163 CLEANUPISEXCELLENT 5/8/20148:07PM

164 ACCESSIBLEFOREVERYONE 5/8/20147:21PM

165 ADVERTISEWELL 5/8/20147:16PM

166 NOTDEVELOPINGMCINTYRECREEK(SHOULDDESIGNATEITAPARK) 5/8/20145:35PM

167 STREETMAINTENANCE 5/8/20143:30PM

168 TOURISM 5/8/20143:15PM

169 FIREDEPTISWELLRUN.IHAVECONFIDENCEINTHEM. 5/8/20141:23PM

170 DOWNTOWNPARKSANDMILLENIUMTRAILWELLMAINTAINED 5/8/201412:32PM

171 QUALITYOFLIFEINCITYISGOOD 5/8/201411:29AM

172 RECREATION 5/8/201410:43AM

173 roadmaintenance 5/7/20148:56PM

174 SNOWREMOVAL 5/7/20147:19PM

175 GOODARTSANDCULTURE 5/7/20146:56PM

176 tourism...gardens/parks 5/7/20145:28PM

177 GARBAGEPICKUP 5/7/20142:47PM

178 BEAUTIFICATIONINTHEDOWNTOWNCORE(FLOWERSANDLIGHTS) 5/7/20142:39PM

179 CONSISTANTWITHENFORCINGBYLAW 5/7/20142:21PM

180 STREETSAREINGOODSHAPE 5/7/201410:32AM

181 SUPPORTINGTHEARTS 5/7/201410:05AM

Page 136: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

136/170

182 likethemayorandcouncil 5/6/20148:57PM

183 promotingtransitsystem 5/6/20148:32PM

184 lovethetrails 5/6/20148:10PM

185 SUPPORTOFCULTURALSERVICESANDEVENTS 5/6/20148:08PM

186 DEVLOPMENTOFPROPERTYFORNEWHOUSES 5/6/20147:59PM

187 canadagamescentre 5/6/20147:40PM

188 EMPLOYEESAREFRIENDLYTHATPICKUPGARBAGE 5/6/20147:30PM

189 trails 5/6/20147:16PM

190 parksandrec 5/6/201411:35AM

191 compostingandrecycling 5/6/201411:07AM

192 newdevelopment 5/6/201410:19AM

193 recreation 5/5/20148:58PM

194 parks 5/5/20148:36PM

195 recreation 5/5/20148:20PM

196 servicesandcompostaregreat 5/5/20147:49PM

197 garbagepickup 5/5/20147:32PM

198 parksandrec 5/5/20147:17PM

199 services 5/5/20144:45PM

200 lotsofgreenspaces 5/5/20143:59PM

201 PARKSAREWELLMAINTAINED 5/5/20142:42PM

202 streetc leaningandsnowremoval 5/5/20142:31PM

203 roadmaintance,snowremoval 5/5/20141:31PM

204 wellfac il i tated 5/5/201411:15AM

205 tourism 5/5/201410:52AM

206 listenwell 5/5/201410:16AM

207 discussionswithpublic 5/5/20149:42AM

208 tourism 5/4/20147:32PM

209 facil i tiesareniceandc lean 5/4/20146:57PM

210 communicatingwithpublic 5/4/20144:37PM

211 roadmaintenance 5/4/20144:12PM

212 streetc leaning 5/4/20142:53PM

213 amazingfac il l i ties 5/4/20141:57PM

214 hamiltonextensioninthewinter-veryimpressedwithc itycheckingconditionofroadearlyinmorning

5/4/20141:17PM

215 infrastructure 5/4/201411:21AM

216 tourism 5/3/20148:47PM

217 parks 5/3/20148:12PM

218 esthetics 5/3/20146:45PM

219 promotingc ity 5/3/20144:52PM

220 promotesmallbusiness 5/3/20142:30PM

Page 137: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

137/170

221 composting 5/3/20141:56PM

222 waterfront 5/3/20141:18PM

223 events 5/3/201411:45AM

224 snowremoval 5/3/201410:23AM

225 leisureactivities 5/3/20149:56AM

226 downtownreviti l ization 5/2/20149:00PM

227 supportsenvironment 5/2/20148:44PM

228 summerprograms 5/2/20148:21PM

229 trails 5/2/20147:27PM

230 parks 5/2/20146:51PM

231 snowremoval 5/2/20146:35PM

232 recreationandsports 5/2/20144:57PM

233 parksandrecreation 5/2/20144:24PM

234 parksandrecreation 5/2/20144:03PM

235 trailsandpathways 5/2/20143:10PM

236 goodhandleongreenspaces 5/2/20141:22PM

237 handingoutparkingtickets 5/2/20141:02PM

238 cleanliness 5/2/201412:07PM

239 shipyardsparkisnice 5/2/201410:40AM

240 ROADMAINTANCEALLAREASINCLUDINGSNOWREMOVALANDSTREETSWEEPING 5/2/201410:29AM

241 providesallservicesneeded 5/2/201410:14AM

242 flowers 5/2/201410:00AM

243 promotingevents 5/2/20149:25AM

244 flowersarenice 5/1/20148:52PM

245 flowerboxes 5/1/20148:46PM

246 goodcareofparks 5/1/20148:33PM

247 maintainc itygood 5/1/20148:09PM

248 snowremovalisverygood 5/1/20147:53PM

249 keepc ityc lean 5/1/20147:34PM

250 goodroads 5/1/20147:16PM

251 accomodating 5/1/20146:49PM

252 communityapproach 5/1/20146:25PM

253 downtownimprovements 5/1/20145:57PM

254 artsfac il i ties 5/1/20145:10PM

255 generallysafetol ive 5/1/20143:43PM

256 parksandrec 5/1/201412:46PM

257 veryprogressiveforrec 5/1/201411:55AM

258 plaquesinparks 5/1/201411:45AM

259 CONSULTATION 5/1/201411:10AM

260 CGC 5/1/201410:43AM

Page 138: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

138/170

261 PARKSAREVERYCLEAN 5/1/201410:33AM

262 niceparks 5/1/20149:56AM

263 streetmtce 5/1/20149:37AM

264 composting 5/1/20149:22AM

265 specialevents 4/30/20149:14PM

266 summerprograms 4/30/20148:54PM

267 parksarewonderful 4/30/20148:26PM

268 GARBAGEANDCOMPOST 4/30/20148:11PM

269 SNOWREMOVAL 4/30/20147:47PM

270 waterandsewage 4/30/20147:40PM

271 parksareinexcellentshape 4/30/20147:10PM

272 clean-upinthespring 4/30/20146:41PM

273 managementofoutdoorspaces 4/30/20146:15PM

274 medicalservices/homecare 4/30/20144:51PM

275 lotsoftrails 4/30/20144:05PM

276 parking 4/30/20143:09PM

277 polic ing 4/30/20142:33PM

278 employees 4/30/20142:31PM

279 cityhalltreatsmecourteously 4/30/20142:11PM

280 parksandrecreation 4/30/20141:33PM

281 COMMUNICATION 4/30/201412:59PM

282 safety 4/30/201412:14PM

283 roadc learing 4/30/201411:41AM

# 3 Date

1 CGC 5/23/20148:47PM

2 TURNINGLANESON4THAVENUE 5/23/20145:03PM

3 RECREATIONOPPORTUNITIES 5/23/20144:09PM

4 ROADMTCE 5/23/20143:03PM

5 CLEANCITY 5/23/201411:31AM

6 CANADADAYCELEBRATIONS 5/22/20149:35PM

7 greenspacesthisiswhyilovethec ity,2icerinksinriverdaleareamazing 5/22/20147:31PM

8 cultureacitivities 5/22/20146:44PM

9 TRAILNETWORK 5/22/20141:29PM

10 PUBLICFORUMSANDPROVIDINGINFORMATION 5/21/20149:33PM

11 EXTENSIONOFTHEMILLENIUMTRAIL 5/21/20148:45PM

12 BICYCLELANES 5/21/20147:33PM

13 planningdept 5/21/20142:41PM

14 PARKINGMETERS 5/21/201411:51AM

15 zoning 5/20/20147:54PM

16 Public Planningporcesses 5/20/20147:53PM

Page 139: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

139/170

17 LIGHTINGDOWNTOWN 5/20/20144:28PM

18 FIREWORKSDISPLAYATNEWYEARS 5/20/201410:22AM

19 TRAILS 5/19/20147:35PM

20 GOODBUSROUTEANDSCHEDULE 5/19/20147:31PM

21 TRANSPARENCY 5/19/20144:38PM

22 CONDITIONOFTHEROADS 5/19/20143:41PM

23 STREETMTCE 5/16/20142:30PM

24 PARKSANDREC 5/16/20141:38PM

25 RECREATIONALFACILITIES 5/16/201410:36AM

26 COMMUNITYEVENTS(FESTIVALSETC) 5/15/20148:36PM

27 LOTSOFACTIVITIES 5/15/20145:04PM

28 IAPPRECIATETHATTHEYDOHAVEATRANSITSERVICE. 5/15/20144:31PM

29 WATERFRONT 5/15/20143:40PM

30 CONTROLOFSPENDING 5/15/20141:10PM

31 summerc leaningonstreets 5/15/201411:45AM

32 PARKS 5/15/201411:24AM

33 lotsofparks 5/15/20149:49AM

34 canadagamescentre 5/14/20148:50PM

35 BIKETRAILS 5/14/20148:45PM

36 parksandrec 5/14/20146:45PM

37 MAKINGTHEMAYORACCESSIBLE 5/14/20144:15PM

38 REBATESSENIORSRECEIVE 5/14/20144:08PM

39 CLEANLINESS 5/14/20142:11PM

40 SMARTCITYPLANNINGFORFUTURE 5/14/20141:35PM

41 PARKSANDREC 5/14/201410:53AM

42 COMMUNICATINGINIATIVESWELL 5/13/20149:33PM

43 GARBAGECOLLECTIONSYSTEM(GARBAGEANDCOMPOST) 5/13/20148:53PM

44 PARKSANDRIVERFRONT 5/13/20148:50PM

45 specialevents 5/13/20148:35PM

46 snowremovalandgarbage 5/13/20148:09PM

47 sidewalksinhilcrest 5/13/20147:44PM

48 BEAUTIFATIONPROGRAMS 5/13/20144:31PM

49 SNOWREMOVAL 5/13/201411:54AM

50 PARKS 5/12/20148:51PM

51 URBANSPRAWLANDPOCKETNEIGHBOURHOODS 5/12/20148:00PM

52 clean 5/12/20147:45PM

53 ACCESSTOLOTPRICES 5/12/20147:34PM

54 canadagamescentre 5/12/20147:22PM

55 GARBAGEPICKUP 5/12/20147:19PM

56 PARKSANDREC 5/11/20148:53PM

Page 140: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

140/170

57 PROMOTINGCULTURALEVENTS 5/11/20147:36PM

58 PARKSANDRECREATION 5/11/201412:44PM

59 BUSSYSTEM 5/11/20149:19AM

60 PUBLICSAFETY 5/10/20148:32PM

61 PUBLICACCESSIBILITY(THECITYISAPPROACHABLE) 5/10/20148:00PM

62 canadagamescentre 5/10/20147:27PM

63 COMMUNICATION 5/10/20146:12PM

64 ILIKETHEWILDERNESSPARKS(GREENBELTS) 5/10/20145:19PM

65 staff 5/10/20145:01PM

66 canadagamescentre 5/10/20144:24PM

67 COMMERATIVE/HISTORICACTIVITIES 5/10/20144:20PM

68 specialevents 5/10/20143:22PM

69 TRANSIT 5/10/20141:47PM

70 PARKSANDREC 5/10/20149:51AM

71 growth 5/9/20148:56PM

72 parks 5/9/20146:20PM

73 RECPROGRAMS. 5/9/20145:30PM

74 TOURISM 5/9/20141:48PM

75 BUSSERVICE 5/9/201411:05AM

76 COUNCILISDOINGWELLONMCINTYRECREEK 5/9/201410:36AM

77 GOODSERVICES 5/8/20147:21PM

78 MAYORANDCOUNCILISGREAT 5/8/20145:35PM

79 FLOWERSONTHEMERIDIAN 5/8/20144:18PM

80 recreation 5/7/20148:56PM

81 RECFACILITIES 5/7/20147:19PM

82 COMPOSTINGPROGRAM 5/7/20146:56PM

83 recreation...CGCetc 5/7/20145:28PM

84 PARKSANDREC 5/7/20142:47PM

85 COMPOSTPROGRAM 5/7/201410:32AM

86 likethewaytheyexplainhowtheyspendourmoney 5/6/20148:57PM

87 citytrails 5/6/20148:32PM

88 OUTDOORACTIVITIES(TRAILSETC) 5/6/20148:08PM

89 SNOWREMOVAL,ROADMAINTANCE 5/6/20147:59PM

90 canadagamescentre 5/6/20147:16PM

91 greenspaces 5/6/201411:07AM

92 betterplanning 5/6/201410:19AM

93 garbageremoval 5/5/20148:58PM

94 communications 5/5/20147:32PM

95 cleanliness 5/5/20142:31PM

96 parks 5/5/20141:31PM

Page 141: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

141/170

97 surviesareagoodthingtodo 5/5/201411:15AM

98 keepparksupgraded 5/4/20144:12PM

99 councilisontopofthings 5/3/20148:47PM

100 lotsofparksandmtceoftrails 5/3/20142:30PM

101 cleanliness 5/3/20141:56PM

102 promotingWhitehorse 5/3/20149:56AM

103 lotsofgreenspaces 5/2/20148:44PM

104 beautificationprojects 5/2/20147:27PM

105 wouldl ikethec itytoconstructwalkingtrailsouthere 5/2/20146:35PM

106 socialservices 5/2/20144:57PM

107 planning 5/2/20141:22PM

108 parksc leaning 5/2/20141:02PM

109 communitygardens 5/2/201410:40AM

110 KEEPINGCITZENSINFORMED 5/2/201410:29AM

111 canadagamescentre 5/1/20148:52PM

112 tourism 5/1/20148:46PM

113 cgc 5/1/20148:33PM

114 flowersandthebeauty 5/1/20147:53PM

115 keepingbestinterestsofc itizensatheart 5/1/20146:49PM

116 transportationinfrutructure 5/1/20145:57PM

117 goodamountofgreenspace....wouldl iketoseethesepreserved 5/1/20145:10PM

118 trailsarewonderful 5/1/20143:43PM

119 trails 5/1/201411:45AM

120 INFILLPLANNING 5/1/201411:10AM

121 RECREATIONALACTIVITIES 5/1/201410:43AM

122 TRYANDENFORCECLEANYARDS 5/1/201410:33AM

123 reducingwaste 5/1/20149:37AM

124 snowremoval 4/30/20148:54PM

125 greenbelts 4/30/20148:26PM

126 LOOKINGAFTERPARKS 4/30/20148:11PM

127 CITYHALLSERVICES 4/30/20147:47PM

128 recreationalprograms 4/30/20144:51PM

129 waterfront 4/30/20144:05PM

130 parks 4/30/20143:09PM

131 RECREATIONAL 4/30/201412:59PM

132 qualityofl i fe 4/30/201412:14PM

133 mtceandupkeep 4/30/201411:41AM

Page 142: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

142/170

100% 370

51% 189

20% 74

Q52WhatareyourtopthreethingsaboutthewaytheCityisoperatedthattheCity

coulddobetter?(SURVEYOR:Therecanbelessthan3answers.Donotrecord

"Don'tknow"answers)Answered:370 Skipped:67

# 1 Date

1 SNOWCLEARINGOFTHEMILLINEUMTRAILINTHEWINTER 5/23/20148:47PM

2 LISTENTOTHECOMMUNITYWHENMEETINGSAREBEINGHELD 5/23/20148:29PM

3 LINEPAINTINGONSTREETS 5/23/20147:21PM

4 BETTERSNOWREMOVAL 5/23/20145:57PM

5 INSTALLBIKE/WALKINGTRAILFROMPORTERCREEKTODOWNTOWN 5/23/20145:33PM

6 NEEDATURNINGLANEONBOTHENTRANCESOFSTRAWBERRYLANE 5/23/20145:03PM

7 LISTENINGTOTHECOMMUNITYANDEXPLAININGPROCESSES 5/23/20144:09PM

8 THEYJUSTDOABANG-UPJOB 5/23/20143:28PM

9 INFORMCATOWNERSNOTTOLETTHEIRCATSRUNFREEANDUSEPEOPLESGARDENSASALITTERBOX

5/23/20143:24PM

10 PAINTLINESANDCROSSWALKS 5/23/20143:03PM

11 HELPINGIMMIGRANTSBECOMINGPARTOFTHECITY 5/23/20142:51PM

12 STRICTERENFOREMENTOFBYLAWSCONCERNINGDOGSANDTHEIRDROPPINGS 5/23/20142:49PM

13 DOGCONTROLHASTOBEADDRESSEDANDPICKUPDOGPOOONTRAILS 5/23/20142:33PM

14 HARDTOREADSTREETSIGNS 5/23/20142:12PM

15 BUSSERVICE 5/23/20141:33PM

16 MORERECYCLING 5/23/20141:19PM

17 WORKINGONHOMELESS 5/23/201411:31AM

18 PAYINGEXTRACOSTSWHENITUSEDTOBEINCLUDEDINEXISTINGCOSTS 5/23/201411:17AM

19 SNOWREMOVAL 5/23/201410:47AM

20 SNOWREMOVAL 5/23/201410:31AM

21 WENEEDABETTERMETHODOFSNOWREMOVAL 5/22/20149:35PM

22 IMPROVINGEXITOUTOFRIVERDALE 5/22/20148:50PM

23 SUPPORTINGMT.SIMA 5/22/20148:38PM

24 MOREFREEDAYSATDUMP 5/22/20148:20PM

25 ANOTHERBRIDGETORIVERDALEISNEEDED-THREELANES 5/22/20147:39PM

26 bylawlawsthatareverylongandwordythatyouhavetocalltohavesomeoneexplainittoyou 5/22/20147:31PM

AnswerChoices Responses

1

2

3

Page 143: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

143/170

27 infi l l ofhousing,wearecalledthewildernessc itysowhyareyoucuttingalltreedownthattrailerparkinmountainview,looksl ikeagravelpit,needmoretrees

5/22/20146:44PM

28 INCORPORATERECYCLABLES 5/22/20144:18PM

29 SOMETRAILSAREMESSYWITHBROKENGLASS 5/22/20144:01PM

30 MOREEFFICIENTWITHSNOWCLEARING 5/22/20142:43PM

31 SNOWPLOWINGINTHEWINTER 5/22/20141:29PM

32 RAISEPROPERTYTAXESINANAREAINSTEADOFASKINGPROPERTYOWNERSTOFOOTTHEBILL

5/21/20149:33PM

33 SNOWREMOVAL,PARTICULARLYBEVELINGTHESTREETSTODRIVEWAYSANDALLEYS 5/21/20148:45PM

34 MOREFREQUENTBUSES 5/21/20147:33PM

35 MOTORIZEDVEHICLESONTRAILS 5/21/20146:36PM

36 SNOWREMOVAL 5/21/20146:17PM

37 GARBAGEPICKUPINCOUNTRYRESIDENTIAL 5/21/20144:14PM

38 roadmaintance,potholesarenotdonecorrectly 5/21/20142:41PM

39 SNOWREMOVAL,ANDTHEWINDORWSHOULDBEREMOVEDMOREQUICKLY 5/21/201411:51AM

40 ALLOCATIONOFFUNDS 5/20/20148:14PM

41 homlesness 5/20/20147:54PM

42 Fundmountsima 5/20/20147:53PM

43 PROMOTETRANSIT 5/20/20147:49PM

44 HOMELESSNESSANDDRUGSMUSTBEADDRESSED 5/20/20147:18PM

45 HAVEGARBAGEPICKUPINCOUNTRYRESIDENTIAL 5/20/20147:04PM

46 BUSSERVICEMOREFREQUENTLY 5/20/20144:44PM

47 CURBSARENOTWHEELCHAIRFRIENDLYINRIVERDALE 5/20/20144:28PM

48 APPROVINGLNGPLANT 5/20/20141:27PM

49 PUBLICTRANSIT 5/20/20141:03PM

50 HELPINGPEOPLEWITHCRONICNEEDSLIKEALCHOLPROBLEMSANDHOMELESSNESS 5/20/201410:22AM

51 MOREGARBAGEPICKUP 5/19/20147:52PM

52 CRACKINGDOWNONHOMLISSNESS 5/19/20147:14PM

53 Communicate 5/19/20143:53PM

54 MOREINPUTINTOTRAFFICCIRCLES 5/19/20143:41PM

55 ParkingBylaw 5/19/20142:53PM

56 SNOWREMOVAL 5/18/20148:17PM

57 ROADMTCE 5/18/20144:20PM

58 ELIMINATEALLTHEBUILDINGINSPECTORVISITSWHERETHEYDON'TREALLYCHECK 5/18/20141:37PM

59 SNOWREMOVAL 5/17/20147:27PM

60 SNOWREMOVAL 5/17/20147:13PM

61 SNOWREMOVAL 5/17/20146:44PM

62 POORPLANNING 5/17/201411:07AM

63 RECYCLING 5/17/201410:47AM

64 BUSSERVICEONSUNDAYS 5/16/20148:40PM

Page 144: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

144/170

65 IMPROVELOOKOFTHECITYINTHEWAYITISDESIGNED,WHEREISTHEWILDERNESSANDTHEKLONDIKE...MORECONTINUITY

5/16/20148:07PM

66 PENSIONPLANFOREMPLOYEES 5/16/20144:44PM

67 BETTERMANAGINGTHEIREMPLOYEES....TOOMANYOFTHEMAREJUSTDRIVINGAROUND 5/16/20142:54PM

68 HASCOMPOSTPAIDFORITSELFYET 5/16/20142:30PM

69 STREETPLOWEDONLYONCEAYEAR 5/16/201412:44PM

70 PARKING.NEEDMORETHINKINGDONEWHENLARGERBUILDINGSAREBUILT 5/16/201411:28AM

71 BACKALLEYSNEEDWORK 5/16/201411:28AM

72 MOREPARKINGDOWNTOWN 5/16/201411:09AM

73 UNHAPPYWITHMT.SIMASITUATION 5/16/201410:36AM

74 REALLYNEEDTOLISTENTOTHECOMMUNITY 5/15/20148:59PM

75 PROTECTIONOFGREENSPACE 5/15/20148:36PM

76 USESMALLERBUSES,THEBIGONESARERUNNINGAROUNDEMPTY 5/15/20148:27PM

77 LOWERINGTHETAXESONCOUNTRYRESIDENTAL 5/15/20148:10PM

78 PROVIDEMOREPUBLICTRANSIT 5/15/20147:46PM

79 ENCOURGINGNEWBUSINESSOPERATORSWITHAREDUCEDTAXTOENOURAGETHEMTOSTARTABUSINESSHERE

5/15/20147:22PM

80 BUSSTOPSALONG2NDAVENUESHOULDALLBEPULLINS,NOTJUSTSTOPPINGINTHEMIDDLEOFTHESTREET

5/15/20145:53PM

81 SNOWCLEARING 5/15/20145:04PM

82 SNOWREMOVALONSTREETSANDSIDEWALKS 5/15/20144:31PM

83 LACKOFPOLICINGONTRAILS 5/15/20143:40PM

84 SNOWREMOVAL 5/15/20142:47PM

85 LOOKINTODIALPARKINGMETERS??? 5/15/20142:03PM

86 PARKADEDOWNTOWNISNEEDED 5/15/20141:42PM

87 SNOWCLEARING 5/15/201412:52PM

88 SNOWCLEARING 5/15/201412:12PM

89 snowremovalsidestreet 5/15/201411:45AM

90 WOULDLIKETOSEEMOREPARKSALONGTHEESCARPMENT 5/15/201411:24AM

91 DISAPPOINTEDTHEWAYMT.SIMAWASHANDLED 5/15/201411:01AM

92 snowremovalonsidestreets 5/15/20149:49AM

93 SNOWREMOVAL 5/14/201410:15PM

94 SNOWREMOVAL 5/14/201410:07PM

95 streetc leanupinthespringforcyclists 5/14/20148:50PM

96 CLEARMILLINEUMTRAILINWINTER 5/14/20148:45PM

97 DEALINGWITHSPEEDERS 5/14/20148:30PM

98 SNOWREMOVAL 5/14/20147:46PM

99 CONTROLOFSPENDING 5/14/20147:46PM

100 SNOWREMOVAL 5/14/20147:32PM

101 SNOWREMOVAL 5/14/20147:15PM

102 signagetohavepeoplepickupdogpooanddogleashlaw 5/14/20146:59PM

Page 145: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

145/170

103 BEMORECAREFULSPREADINGGRAVELINTHEWINTERTIME(NOTONMYLAWN) 5/14/20146:48PM

104 SHOULDGETSERVICESWITHINCITYLIMITS 5/14/20146:47PM

105 stopraisingtaxes 5/14/20146:45PM

106 SEEMOREOFANEQUITYOFPEDESTRIANSANDCYCLISTS 5/14/20144:41PM

107 REDUCETHENUMBEROFWORKERSSENTOUTTOSOMEOFTHEJOBS 5/14/20144:08PM

108 EXTENDEDBUSHOURS 5/14/20142:11PM

109 SPENDINGMONEY 5/14/20141:51PM

110 MAINTAINTRAILSBETTER 5/14/20141:35PM

111 QUICKERDECISIONSINHOWTODEALWITHDRUGABUSE 5/14/201410:53AM

112 WANTSBLUEBOXRECYCLING 5/14/201410:11AM

113 IMPLEMENTINGPUBLICINPUT 5/13/20149:33PM

114 SNOWREMOVAL 5/13/20148:53PM

115 MOREEFFORTTOADDRESSADDICTIONITWOULDHAVEARESULTONHOMLESSNESS 5/13/20148:50PM

116 morerecycling 5/13/20148:35PM

117 THINKTHATPEOPLEWHODON'TTAKECAREOFTHEIRYARDSSHOULDBETAKENTOTASK

5/13/20148:30PM

118 public informedforspecialevents 5/13/20148:09PM

119 CITYCOUNCILSPENDSTOOMUCHTIMECONSULTINGWITHTHEPUBLICINSTEADOFMAKINGDECISIONS

5/13/20148:08PM

120 CUTDOWNONUSERGROUPFEESLIKESWIMMINGORHOCKEY 5/13/20147:59PM

121 transitinhil lcrestmorefequents 5/13/20147:44PM

122 BETTERTRAFFICFLOW 5/13/20147:43PM

123 MORE4WAYSTOPS 5/13/20147:20PM

124 TREATEVERYONEEQUAL 5/13/20145:11PM

125 SNOWREMOVAL 5/13/20144:46PM

126 EXTENDPARKINGMETERSTO2HOURS 5/13/20144:31PM

127 SNOWREMOVAL 5/13/20144:25PM

128 PUBLICPOLICINGWOULDGIVEABETTERIMPRESSIONFORTHETOURISTS 5/13/20144:04PM

129 SNOWCLEARING 5/13/20143:57PM

130 MORECONSISTANCYFOLLOWINGTHEOCPFROMMAYORTOMAYORANDCOUNCILTOCOUNCIL

5/13/20143:01PM

131 PARKINGENFORCEMENT 5/13/20141:11PM

132 SLOWDOWNTHEBUSDRIVERSWHOSPEEDTHROUGHOURAREA 5/13/201411:54AM

133 INCREASEREHABILITATIONPROGRAMSANDLOCATEDOWNTOWNWHEREITISMOREACCESSIBLE

5/13/201411:30AM

134 MAINTAINROADSSUMMERANDWINTER 5/13/201410:33AM

135 HANDI-BUSHASVERYPOORSERVICE 5/12/20148:51PM

136 QUICKERRESPONSEFROMBYLAW 5/12/20148:35PM

137 ENFORCINGBYLAWS 5/12/20148:29PM

138 JUSTCONTINUETOIMPROVE 5/12/20148:00PM

139 springc leanup(dogpoop) 5/12/20147:45PM

Page 146: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

146/170

140 DOMORETOREDUCECOSTSONDEVELOPMENT 5/12/20147:34PM

141 snowremoval 5/12/20147:22PM

142 DON'TLIKEROUNDABOUTS 5/12/20147:19PM

143 snowremovalonsidewalks.enforc ingbusinesstonotshovelitonroad 5/12/20146:14PM

144 SANDINGNEEDSTOBEDONECOVERINGCROSSWALKSSOTHEREISNOSPACEBETWEENTHESIDEWALKANDWHEREIT'SCURRENTLYSANDED.PEOPLEWALKINGWITHCANESAREINDANGER.

5/12/20146:03PM

145 snowremvoal 5/12/20145:55PM

146 SNOWREMOVAL 5/12/20145:15PM

147 DON'TLIKEROUNDABOUTS,USETRAFFICLIGHTSINSTEAD 5/12/20144:44PM

148 ENSURETHETRAILSARELEFTASTRAILSSOTHEREISN'TMUCHDEVELOPMENTBYTHEM 5/12/20144:34PM

149 REDUCINGTHECOSTOFLOTS 5/12/20143:57PM

150 MOREPATROLLINGOFRIVERSIDE 5/12/20143:28PM

151 SNOWREMOVAL 5/12/20142:44PM

152 MOREFINESFORUSINGCELLPHONESWHILEDRIVING 5/12/20142:05PM

153 PAYINGMOREFORTAXESTHANPEOPLEINTOWN 5/12/20141:17PM

154 STREETPAINTING 5/12/201412:06PM

155 STOPSPENDINGMONEYONSPECIALINTERESTGROUPS 5/12/201411:47AM

156 BETTERTRAFFICCONTROLINRIVERDALE 5/12/201411:18AM

157 HAVEGARBAGEPICKUPINCOUNTRYRESIDENTIAL 5/12/20148:59AM

158 BYLAW 5/11/20148:53PM

159 SEEINGMOREOFTHEBLUEBINS 5/11/20147:57PM

160 SNOWREMOVAL 5/11/20147:36PM

161 SNOWREMOVAL 5/11/20143:04PM

162 MOREOFACRACKDOWNONSPEEDERS 5/11/20142:43PM

163 MAKEITMOREOFA"WILDERNESSCITY" 5/11/20142:27PM

164 INSPECTIONS-SHOULDN'TBETIMELIMITSONTHAT 5/11/20141:55PM

165 ACCESSTOCITYHALL 5/11/201412:44PM

166 MOREBYLAWPATROLRE:TRAILS(ATVUSINGTHEM) 5/10/20148:59PM

167 MTCEONCHIPSEALINOURAREA 5/10/20148:17PM

168 RETHINKTRAFFICCIRCLES 5/10/20148:00PM

169 GARBAGEPICKUPSHOULDBEEVERYWEEK 5/10/20147:51PM

170 moregarbagebins(l i tter) 5/10/20147:48PM

171 MOREHERITAGEISNEEDED 5/10/20147:29PM

172 recycling 5/10/20147:27PM

173 SNOWREMOVAL 5/10/20147:01PM

174 ITHINKTHEY'REALITTLEHARSHONCYCLISTS 5/10/20145:19PM

175 recycling 5/10/20145:01PM

176 stopraisingtaxes 5/10/20144:24PM

177 SIDEWALKCLEARINGINTHEWINTER.MAYBEHAVESOMEONECLEAR 5/10/20144:20PM

178 begreener 5/10/20143:22PM

Page 147: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

147/170

179 COMMUNITYPLANNING 5/10/20141:47PM

180 MOREDOWNTOWNPARKING 5/10/20141:18PM

181 CROSSWALKSON2NDAND4THAREACONCERN 5/10/201411:47AM

182 HAVECENTRALNEIGHBOURHOODGARBAGEBINS,CHANGINGFROMSINGLEBINSTOCENTRALBEARPROOFBINS..IFPEOPLEWALKTOGETMAIL,THEYCOULDWALKTODUMPGARBAGEANDCOMPOST...LESSCOSTTOCITY

5/10/201411:23AM

183 GARBAGEPICKUPWOULDBENICEINCOUNTRYRESIDENTIAL 5/10/201410:47AM

184 WEJUSTNEEDTHEBASICS-CITYISMAKINGTHINGSTOOCOMPLICATED 5/10/201410:17AM

185 SNOWREMOVAL 5/10/20149:51AM

186 CUSTOMERSERVICE/DEALINGWITHTHEPUBLICATTHEFRONT 5/9/20148:58PM

187 stopraisingtaxes 5/9/20148:56PM

188 BETTERTRAFFICCONTROL 5/9/20148:40PM

189 streetsweeping 5/9/20148:22PM

190 SUSTAINABILITYPLAN 5/9/20148:21PM

191 taxestoohigh 5/9/20148:01PM

192 BETTERJOBPROJECTINGOURLONGTERMCOSTS 5/9/20147:58PM

193 DOWNTOWNPARKING 5/9/20147:39PM

194 parks 5/9/20147:38PM

195 LISTENTOPEOPLEMORE 5/9/20147:21PM

196 PLAYGROUNDSINRIVERDALENEEDSOMEUPDATES 5/9/20147:01PM

197 morerecycling 5/9/20146:40PM

198 streetsweeping(dirtandrocks) 5/9/20146:20PM

199 BYLAWENFORCEMENTISINCONSISTENT 5/9/20145:30PM

200 ROADMAINTANANCE(FILLINGPOTHOLES) 5/9/20144:08PM

201 ENFORCINGSPEEDLIMITS 5/9/20143:21PM

202 SNOWCLEARING 5/9/201411:43AM

203 PARTNERINGWITHYTG,RURALCOMMUNITIES 5/9/201411:05AM

204 INCREASEBOATLAUNCHESANDFINDANOTHERPLACEFORLOWWATERLEVELS 5/9/201410:36AM

205 MORE4WAYSTOPS 5/9/201410:17AM

206 RUNBUSSYSTEMBETTER 5/8/20148:59PM

207 MOREFREQUENTSNOWREMOVALFORCOUNTRYRESIDENTIAL 5/8/20148:32PM

208 RECYCLINGSERVICES 5/8/20147:21PM

209 SNOWCLEARING 5/8/20147:16PM

210 ROADSNEEDBETTERMAINTENANCE 5/8/20145:35PM

211 SNOWREMOVAL.THECITYALWAYSLEAVESABIGPILEOFSNOWINTHEMIDDLEOFTHESTREETFORDAYS

5/8/20144:18PM

212 BYLAWSERVICES(IMDER-STAFFED) 5/8/20143:30PM

213 MOREPATROLLINGFORSPEEDERS 5/8/20143:15PM

214 WHENTHEYDOSNOWREMOVALTHEYTAKETOPLAYEROFLAWNSOFFANDDON'TCLEANAROUNDFIREHYDRANTS

5/8/20142:37PM

215 ROUNDABOUTSAREHORRIBLE-DRIVERSDON'TKNOWHOWTOUSECORRECTLY 5/8/20142:17PM

Page 148: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

148/170

216 EXPLAINWHYTHEYFAVOURONEGROUPOVERANOTHER.(IE.MOTORIZEDVSNON-MOTORIZED)

5/8/20141:23PM

217 SOMEGROUPSSEEMTOGETMOREGRANTSTHANOTHERS 5/8/201412:32PM

218 BETTERMAINTENANCEOFROADS(POTHOLES) 5/8/201412:04PM

219 INFRASTRUCTURECOULDBEBETTER 5/8/201411:29AM

220 SNOWREMOVAL 5/8/201411:08AM

221 BRINGBACK28DAYPROGRAM(IFCITYHANDLESTHIS)IFNOTPLEASEPASSITON 5/8/201410:43AM

222 SNOWREMOVAL 5/8/201410:20AM

223 recycling/blueboxprogram 5/7/20148:56PM

224 SNOWREMOVAL. 5/7/20147:49PM

225 MAINTAININGROADS 5/7/20147:44PM

226 REDUCINGITSCOSTS 5/7/20147:19PM

227 SNOWREMOVAL 5/7/20146:56PM

228 perrenials 5/7/20145:28PM

229 INFILLPROCESS 5/7/20142:47PM

230 ENFORCEBYLAWSREGARDINGTHEAPPEARANCEOFSOMEYARDS 5/7/20142:39PM

231 MOREFRIENDLYANDACCESSIBLEWAYSTOGETINFORMATIION...GOINGTOCOUNCILMEETINGSISABITIMTIMIDATING

5/7/20142:21PM

232 BETTERSNOWREMOVAL 5/7/20141:25PM

233 TRAFFIC(SOMELIGHTSNEEDADVANCEDGREEN) 5/7/201410:52AM

234 GETINVOLVEDINRECYCLING-BLUEBINS 5/7/201410:32AM

235 IMPROVEONTHETRAFFICCIRCLES 5/7/201410:05AM

236 snowclearingcouldimprove 5/6/20148:57PM

237 exitingbiketrailon2milehil l ontofourth-makeitmorevisable 5/6/20148:32PM

238 moresharetheroadbikinglanes 5/6/20148:10PM

239 SNOWREMOVAL 5/6/20148:08PM

240 CORNERAND12THANDHICKORYFIXTHEWHOLEINTHEPAVMENT 5/6/20147:59PM

241 communicatingwithpublic whatTHEYwanttodoratherthanwhatc itizenswant 5/6/20147:40PM

242 REMOVINGICEFROMROADINWINTER 5/6/20147:30PM

243 INFORMTHEPUBLICINBETTERWAYSWHERETHETOXDOLLARSGO 5/6/20147:25PM

244 recycling 5/6/20147:16PM

245 MAINTAININGTRAILSDURINGTHEWINTER 5/6/20146:52PM

246 snowremoval 5/6/20146:34PM

247 afirstratevenue,l ikeacoliseuminconjunctionwithCGC 5/6/20142:58PM

248 gettingyoungermembersonthec itycouncil 5/6/20142:23PM

249 useofmotorizedvehic les-trailsonhamiltonblvdshouldberegulatedmore 5/6/201411:07AM

250 clean-upgravelandsnow 5/6/201410:47AM

251 snowclearing 5/6/201410:19AM

252 recycling 5/5/20148:58PM

253 snowremoval 5/5/20148:36PM

254 infrastructure 5/5/20148:20PM

Page 149: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

149/170

255 snowremoval 5/5/20147:56PM

256 snowremovalfirst-thendoimprovements 5/5/20147:49PM

257 moremountainbiketrails 5/5/20147:17PM

258 nocomplaintsatall,loveithere 5/5/20144:45PM

259 wishwehadtransit 5/5/20143:59PM

260 ROSESONHAMITONBLVDSHOULDBEKEPTUPINTHESPING?SUMMERSTUDENTS? 5/5/20142:42PM

261 takingoverrecyclingprogram 5/5/20142:31PM

262 landfees,shouldbemoreaffortable,selllandatresonableprice 5/5/20141:31PM

263 offbusroutesisinadaquateinplowing 5/5/201411:15AM

264 removetraffic c irc les 5/5/201410:52AM

265 morecontrolofskateboardersonsidewalks 5/5/20149:54AM

266 paintingl inesonstreetsandcrosswalks 5/5/20149:42AM

267 more4waystopstohandletraffic control 5/5/20149:38AM

268 trailuseagecouldbemonitored 5/4/20147:53PM

269 eli lminatetraffic c irc les-7thavenue???? 5/4/20147:32PM

270 getridofroundabouts 5/4/20147:12PM

271 snowremoval 5/4/20146:57PM

272 betterjobofexplainingwheretaxmoniesgo 5/4/20144:37PM

273 decreasepropertytaxes 5/4/20144:12PM

274 bettertraffic controlindowntownareaandmoreparking 5/4/20143:51PM

275 usee-mailmore,lesspapertrail 5/4/20142:53PM

276 snowremoval 5/4/20142:36PM

277 intoxicationisabigissueandweneedbetterfac il i tiesforthesepeople 5/4/20142:12PM

278 checkstreetl ightsmoreoften 5/4/20141:57PM

279 moretourism 5/4/20141:17PM

280 spendingmoneywhereitisn'tneeded 5/4/201411:51AM

281 don'tgetinvolvedwithlanddeals 5/4/201411:21AM

282 cyclingtrailscouldbebetter 5/3/20148:47PM

283 fixpotholes 5/3/20148:12PM

284 buildingsinspection-5yrslatertheyshowupandsaymywindowsaren'tuptocode 5/3/20147:47PM

285 projectsplanning,i.e.bikelaneon4th(doitrightthefirsttime) 5/3/20147:31PM

286 havefacebookpageforaccesstoforums,etc.and"friend"existinggroupsi.e.takhiniwestcommunity

5/3/20144:52PM

287 roadmtce 5/3/20144:21PM

288 somelightsduringslowareascouldbeflashingamber 5/3/20143:44PM

289 concentrateonc ityinsteadofspecialevents 5/3/20143:31PM

290 quitputtingroundaboutsin 5/3/20143:16PM

291 spendlessonparksandrecandmoreonmtce 5/3/20142:55PM

292 extendmill iniumtrailnorthtowardsportercreek 5/3/20142:30PM

293 traffic c irc lesaretoosmall 5/3/20142:11PM

Page 150: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

150/170

294 moresafetyinparks/playgrounds-druguse,etc. 5/3/20141:56PM

295 enforcedogbylaws 5/3/20141:42PM

296 skateboardersareanuisance 5/3/20141:18PM

297 mygenerationdoesn'treadnewspapersthatmuch...wouldl ikethec itytogotwitterorfacebooktokeeptheyoungerpeoplemoreinvolved

5/3/201411:45AM

298 allthemorebikelanes,thebetter 5/3/201411:29AM

299 paintingthel inesontheroadsoonerintheyear 5/3/201411:08AM

300 repairmorepotholes 5/3/201410:23AM

301 enforcementofbylaws 5/3/20149:56AM

302 toomuchpaperwaste,useemailmore 5/2/20149:00PM

303 moreoptionsforprogramsatCGCforworkingpeople 5/2/20148:44PM

304 notl isteningtopublic concerns 5/2/20148:21PM

305 snowremoval 5/2/20147:51PM

306 spendmoretimeontouristsworthythings 5/2/20147:27PM

307 snowremoval 5/2/20146:51PM

308 lowertaxes 5/2/20146:35PM

309 enforcementofby-laws(morestaff) 5/2/20144:57PM

310 betterdustcontrolwhenstreetc leaning 5/2/20144:24PM

311 moreparkingatCGCduringspecialevents 5/2/20144:03PM

312 pickingupcompostduringthesummermoreoften,itattractsfl iesandsmells,etc 5/2/20143:10PM

313 costsoftakingthingstodump 5/2/20142:37PM

314 planningseemsremedatated 5/2/20141:22PM

315 snowremovalonmilleniumtrailduringthewinter 5/2/201412:07PM

316 hamiltonblvddesignedfor80kmbutnowrestric tedto60kmwhichcouldbedangerousformotorcycles

5/2/201411:41AM

317 moreequipmentforsnowremoval 5/2/201411:03AM

318 sweeperdoesn'tworkexceptblowdust...usemorewater 5/2/201410:40AM

319 CITYTODOMORETOHELPNONPROFITGROUPSANYSPORTSGROUPS 5/2/201410:29AM

320 snowremovalcouldimprove 5/2/201410:14AM

321 weekendactiviesforchildrenarehardtofind 5/2/20149:25AM

322 snowremoval 5/1/20148:52PM

323 investinginactivitiesforyouth 5/1/20148:46PM

324 paintingofstreets 5/1/20148:33PM

325 moresnowremovalmoreofteninresidentialareas 5/1/20148:09PM

326 snowremoval 5/1/20147:34PM

327 public saftety 5/1/20147:16PM

328 peoplearen'tusingleashesontheirdogswithinthec ity 5/1/20147:13PM

329 startprogramsearlier 5/1/20146:51PM

330 continuousbikepathsystem 5/1/20146:49PM

331 Professionalismmissing 5/1/20146:25PM

332 upkeepofroadscouldbebetter 5/1/20145:10PM

Page 151: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

151/170

333 MORECITZENIMPUT 5/1/20144:50PM

334 thewoodsmokeisverybadinGranger 5/1/20144:40PM

335 listeningtothec itizens 5/1/20144:19PM

336 havingsomeonepatrolpublic areas...peoplearepassingoutlongtheriverbankandbythel iquorstore

5/1/20143:43PM

337 snowclearinginresidentalareas 5/1/20143:21PM

338 usingsmallerbusesduringnonpeakhours 5/1/20142:51PM

339 improvehandicappedparking 5/1/20142:34PM

340 re-designparkingdowntownforlongervehic les 5/1/20142:08PM

341 betterbusservicetocountryresidential 5/1/20141:35PM

342 maintenanceatneighbourhoodparks 5/1/201412:46PM

343 snowremoval 5/1/201411:55AM

344 moreenvironmental 5/1/201411:45AM

345 snowremovalonc itystreets 5/1/201411:20AM

346 SNOWREMOVALPRACTICES(HOWTHEYDOIT) 5/1/201411:10AM

347 MOREGARBAGEBINS 5/1/201410:43AM

348 ROADS,6THAVE 5/1/201410:33AM

349 potholesneedfixinginmyarea 5/1/201410:15AM

350 fil l inginpotholes 5/1/20149:56AM

351 lookformoreeffecenciestokeepcostsdown 5/1/20149:37AM

352 communitydevelopment 5/1/20149:22AM

353 REDUCINGTAXES 4/30/20148:59PM

354 polic ingaboutbikehelmetsre:adults 4/30/20148:54PM

355 snowremoval 4/30/20148:26PM

356 TRAFFICFLOWINRIVERDALE 4/30/20148:11PM

357 traffic control 4/30/20147:40PM

358 capitalprojectpriorizing..neccesaryinfrastructbeforeabikelaneonRobertCampbellBridge 4/30/20147:10PM

359 nocomplaintsatall 4/30/20146:41PM

360 extendedtransithours 4/30/20146:15PM

361 handicappedservices 4/30/20144:51PM

362 snowremoval 4/30/20144:05PM

363 busing 4/30/20143:09PM

364 extendbusservice 4/30/20142:11PM

365 snowremovalinresdentialarea 4/30/20141:40PM

366 wouldl iketoseeapre-schoolprogramoffered 4/30/20141:33PM

367 MANAGEMONEYBETTER 4/30/201412:59PM

368 transitrundifferenthrs.weekendsandlateratnight 4/30/201412:14PM

369 SNOWREMOVAL 4/30/201412:07PM

370 notinfavourofhighdensityplanning 4/30/201411:41AM

# 2 Date

Page 152: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

152/170

1 FINDOTHERAVENUESTOPROVIDEINPUT 5/23/20148:29PM

2 ROUNDABOUTS 5/23/20147:21PM

3 SNOWREMOVALOFTHEENTIRESTREET(STRAWBERRYLANE) 5/23/20145:03PM

4 THEYCOULDLOOKATMOREBIKEPATHS,EVENTORURALAREAS 5/23/20144:09PM

5 MOREGARBAGEBINSDOWNTOWNANDBYBUSSTOPS 5/23/20143:03PM

6 BYLAWSCONCERNINGAPPEARANCEOFYARDSSHOULDBEENFORCED 5/23/20142:49PM

7 PAINTLINESONSTREETS 5/23/20142:12PM

8 LOWERTAXESINRURALPROPERTIES 5/23/201411:31AM

9 ROUNDABOUTS 5/23/201411:17AM

10 ROADMAINTENANE 5/22/20149:35PM

11 GREENBINSSHOULDBECARDBOARDORSOMERECYCLEDCONTAINER 5/22/20148:20PM

12 LONGTERMPLANNING-THINKTHINGSTHROUGH 5/22/20147:39PM

13 customerservice 5/22/20147:31PM

14 snowclearing 5/22/20146:44PM

15 TRANSITSYSTEM-SMALLERBUSES? 5/22/20144:18PM

16 LESSCONSULTATION.IAPPRECIATETHEOPPORTUNITYTOBEINVOLVEDBUTITGOESON.NOTAGOODWAYTOSPENDTAXPAYERSMONEY

5/21/20149:33PM

17 BETTERTRAINEDSTAFFATTHEINFORMATIONDESK(THEYNEEDTOBEABLETOCORRECTLYDIRECTCALLSTOTHEPROPERDEPARTMENT)

5/21/20148:45PM

18 MAINTAINMILLINEUMTRAILINWINTER 5/21/20147:33PM

19 CIRCLEBYHOSPITALINSTEADOFLIGHTSORLEFTHANDTURN 5/21/20146:17PM

20 citytakesthepublic imputbutthendoesnotuseitproperlyintheplanningdept 5/21/20142:41PM

21 BUSROUTESSHOULDBELOOKAT 5/21/201411:51AM

22 buildashelterforpeople 5/20/20147:54PM

23 Conflic tresolutioncoursesforstaff 5/20/20147:53PM

24 CHILDRENSSCHOOLISNEXTTOSALVATIONARMYSOUPKITCHENWHICHISACONCERN 5/20/20147:18PM

25 MOREBIKELANES 5/20/20144:44PM

26 WHEELCHAIRACCESSINDOWNTOWNAREA 5/20/20144:28PM

27 DOGPOOPCOLLECTIONINTHESPRING 5/20/20141:27PM

28 CREATIVEPARTNERINGTOADDRESSHOMLESSNESS 5/20/20141:03PM

29 MOREBATHRROMSANDGARBAGECANSINTHECITYFORPUVLICUSE 5/20/201410:22AM

30 SNOWREMOVAL 5/19/20147:52PM

31 MOREWATERFRONTPATROLS 5/19/20147:14PM

32 SpendTaxesBetter 5/19/20143:53PM

33 BIKEHELMETLAWS 5/19/20143:41PM

34 SafetyDwontown 5/19/20142:53PM

35 BYLAWENFORCEMENT 5/18/20148:17PM

36 TOOMUCHREDTAPE-SIMPLIFYIT 5/18/20141:37PM

37 DROPPINGTHEMANHOLES 5/17/201411:07AM

38 AFFORDABLEHOUSING 5/17/201410:47AM

39 ATTENTIONPAIDTOBUILDINGAPPEARANCESDOWNTOWN 5/16/20144:44PM

Page 153: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

153/170

40 INVESTINAFFORDABLEHOUSING 5/16/20142:30PM

41 MOREFREEDAYSATDUMP 5/16/201412:44PM

42 ATV'SDIRTBIKESBYLAWENFORCEMENT 5/15/20148:36PM

43 WALKINGTRAILSAREUSEDBYATVSANDMOTORCYCLES 5/15/20148:10PM

44 MOREINFOONWEBSITE 5/15/20147:46PM

45 THERESHOULDBEANADVANCEDGREENATMAINAND2NDFORLEFTTURNS 5/15/20145:53PM

46 BYLAW-ENFORCINGATVREGULATIONSANDDOGLAWS 5/15/20144:31PM

47 MORESUPPORTFORARTS 5/15/20143:40PM

48 BLUEBINATCURBSHOULDBEFREEPROGRAM 5/15/20142:47PM

49 DOGPOOENFORCEMENT(MOREGARBAGECANSTOREDUCELITTER) 5/15/201412:12PM

50 TEACHPEOPLEHOWTOPICKUPTHEIRDOGGYDO 5/15/201411:24AM

51 moregarbagepickup 5/15/20149:49AM

52 SWEEPINGTHESTREETSINATIMELYFASHION 5/14/201410:15PM

53 ENFORCEMENTOFBYLAWS 5/14/201410:07PM

54 moreartsandcultureinitiatives 5/14/20148:50PM

55 SNOWREMOVAL 5/14/20148:45PM

56 LEAVEMOREWILDERNESSANDGREENSPACE 5/14/20147:32PM

57 citizensonpatrolstartone,becauseofsexualassaultsthathappeninthec ityonstreets 5/14/20146:59PM

58 MORECAREOFPEOPLEWITHDRUGANDALCOHOLPROBLEMS 5/14/20146:47PM

59 snowremoval 5/14/20146:45PM

60 IDENTIFICATIONANDPARKSPLANNINGTOGOAHEADSOLANDISN'TERODEDBYDEVELOPMENT

5/14/20144:41PM

61 MOUNTSIMASHOULDNOTRECEIVEANYMOREMONEY 5/14/20144:08PM

62 SNOWREMOVAL 5/14/20141:51PM

63 WORKWITHBUSINESSCOMMUNITYABOUTLOCKINGUPSPRAYPAINT(DETERGRAFFITTI) 5/14/20141:35PM

64 HOMELESSNESS 5/14/201410:53AM

65 ACCOMMODATINGPEDESTRIANSANDCYCLISTSDOWNTOWN.THEREAREANUMBEROFPEDESTRIANUNFRIENDLYINTERSECTIONS

5/13/20149:33PM

66 I'DLIKETOSEEAYEARROUNDICEFACILITY 5/13/20148:53PM

67 MAKEANEFFORTOFDISMANTLINGANDEDUCATINGPEOPLEONDISCRIMINATION 5/13/20148:50PM

68 streetsweeping 5/13/20148:35PM

69 KEEPINGTHEMILLENIUMTRAILPLOWEDINTHEWINTER 5/13/20148:30PM

70 DOWNTOWNPARKING-YTGEMPLOYEESTAKINGUPALLTHESPACES,ISSUEPERMITSTOMAKETHESEEMPLOYEESTOSOMEHOWCONTRIBUTETOTHECITY

5/13/20148:08PM

71 THEBUSSCHEDULENEEDSTOBERE-EXAMINED.ISEETHEBUSVIRTUALLYEMPTYLOTSOFTHETIME

5/13/20147:59PM

72 thebluebinforcondos 5/13/20147:44PM

73 BETTERTRAFFICCONTROL 5/13/20147:20PM

74 UNFRIENDLYTOFAMILIESUSINGTRAILS 5/13/20145:11PM

75 TRANSFERBININCOUNTRYRESIDENTIAL 5/13/20144:46PM

76 PATROLTHERIVERBANKANDDOSOMETHINGABOUTTHERIVERBANK 5/13/20144:31PM

Page 154: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

154/170

77 WALKINGPATROLONMILLINEUMTRAILISNEEDED 5/13/20144:04PM

78 POTHOLESON6THAVE 5/13/20143:57PM

79 INFILLPROCESSINCRESTVIEW 5/13/20141:11PM

80 MOREBYLAWSNEEDTOBEENFORCED 5/13/201411:30AM

81 COSTOFDUMPFEES 5/12/20148:51PM

82 BETTERSNOWREMOVAL 5/12/20148:35PM

83 streetsweeping 5/12/20147:22PM

84 SNOWREMOVAL 5/12/20147:19PM

85 FINDINGBETTERWAYSTOMANAGETAXDOLLERS 5/12/20145:15PM

86 SNOWREMOVAL 5/12/20144:44PM

87 BETTERTRAFFICCONTROLDOWNTOWNWITHMOREPARKING 5/12/20142:44PM

88 WHYAMICALLEDTODOSURVEYSEACHTIMETHEREISONE 5/11/20148:53PM

89 TROUBLEJUSTIFYINGMONIESSPENTONPUBLICARTVERSUSSERVICESTHATBENEFITTHECOMMUNITY

5/11/20147:36PM

90 SNOWREMOVAL 5/11/20142:27PM

91 MORESIGNAGEONTRAILS 5/10/20148:59PM

92 CITY'SINVOLVEMENTWITHMOUNTSIMAWASNOTIMPRESSIVE 5/10/20148:00PM

93 CLEANUPPUBLICAREASSOONER 5/10/20147:51PM

94 planning 5/10/20147:48PM

95 litter 5/10/20147:27PM

96 snowremoval 5/10/20145:01PM

97 snowremoval 5/10/20144:24PM

98 FOCUSONREGULATIONS 5/10/20144:20PM

99 snowremoval 5/10/20143:22PM

100 SNOWREMOVAL 5/10/20141:18PM

101 4GROUPHOMESON5THARENOTPOLICEDENOUGH 5/10/201411:47AM

102 RECYCLINGWOULDBEGOOD 5/10/201410:47AM

103 litter 5/9/20148:22PM

104 FORESIGHT 5/9/20148:21PM

105 citycouldbec leaner 5/9/20148:01PM

106 planning 5/9/20147:38PM

107 spendlessmoney 5/9/20146:40PM

108 snowremoval 5/9/20146:20PM

109 TRAFFICANDTRAFFICCONTROL 5/9/20145:30PM

110 CRACKINGDOWNONCYCLISTSWHOAREN'TFOLLOWINGTHELAWS 5/9/20143:21PM

111 BEINGMOREUPFRONTWHENFEESINCREASEANDWHYTHEYINCREASE 5/9/201411:43AM

112 ROUNDABOUTSARETOOSMALLANDPOORLYDESIGNED 5/8/20148:32PM

113 TRANSIT;BUTIUNDERSTANDTHEREARELIMITATIONS 5/8/20147:21PM

114 TRAFFICCIRCLESARETONUMEROUSANDPEOPLEDON'TKNOWHOWTODRIVEINTHEM 5/8/20145:35PM

115 NEEDMOREANDBETTERCROSSWALKSWITHOVERHEADFLASHINGLIGHTS. 5/8/20144:18PM

Page 155: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

155/170

116 THECITYNEEDSTOBEMOREACCOUNTABLEFORITSDECISIONS. 5/8/20141:23PM

117 MOREGREENSPACES 5/8/201412:04PM

118 WHYDOCITYRESIDENTSWHOPAYTAXESHAVETOPAYTHESAMEFEESFORTHECGCASPEOPLEWHOLIVEOUTOFCITYLIMITSANDPAYNOTAXES

5/8/201411:08AM

119 GETRIDOFTRAFFICCIRCLES 5/8/201410:43AM

120 BYLAWENFORCEMENTOFPEOPLESHOVELINGTHEIRSIDEWALK 5/7/20147:49PM

121 6THAVENUENEEDSREPAVING 5/7/20147:44PM

122 THEHIRINGOFPERSONABLEPEOPLE(BYLAW)BEMORERESPECTFUL 5/7/20142:47PM

123 ENFORCEBYLAWSREGARDINGPEOPLECOVERINGLOADSWHILEDRIVING 5/7/20142:39PM

124 INHILLCRESTPERHAPSSPEEDBUMPSWOULDHELPWITHSPEEDING. 5/7/201410:52AM

125 MAKERECREATIONALFACILITIESMOREAVAILABLETOPEOPLENOTINVOLVEDINORGANIZEDSPORT

5/7/201410:32AM

126 MONITORINGPARKSATNIGHT 5/7/201410:05AM

127 recsiteatschwatkalake-sharethelakewithsmallboats,veryscary 5/6/20148:32PM

128 paintl inesonstreetsearlier 5/6/20148:10PM

129 CURBSETCFORWHEELCHAIRS 5/6/20148:08PM

130 ENCOURAGEPEOPLETOTAKETHEBUSSOMEHOW 5/6/20147:59PM

131 tagday-itissti l l onornot 5/6/20147:40PM

132 FIXUPPARTSOFTHEDOWNTOWNCORE 5/6/20147:25PM

133 litter 5/6/20147:16PM

134 SNOWREMOVALSHOULDBEDONEATNIGHT 5/6/20146:52PM

135 nowalkwaysfromlobird,dangerousforkidsandhandicapped 5/6/20142:58PM

136 useconvictstoc leanupl itter 5/6/201410:47AM

137 finances 5/5/20148:58PM

138 recycling 5/5/20148:36PM

139 greener 5/5/20148:20PM

140 traffic controlmeasures 5/5/20147:17PM

141 managethewaymoniesaregiventononprofitorganizations 5/5/201410:52AM

142 makedowntownbiketrailsmoreuserfriendly 5/5/20149:42AM

143 domorewithless 5/4/20147:53PM

144 bettertraffic control 5/4/20147:12PM

145 dustcontrol 5/4/20146:57PM

146 snowremovalcouldbeimprovedonsidestreets 5/4/20142:53PM

147 timingofl ightsat2ndandmainispoor-demandtraffic signal 5/4/20141:57PM

148 smallerbuses,bussystemtoocomplicated,kidsgotdroppedoffinwrongplaces 5/3/20148:47PM

149 busesshouldbesmaller,runmoreeffic iently 5/3/20148:12PM

150 sweepstreetsearlier 5/3/20142:30PM

151 fixingroadsinsteadc irc les 5/3/20142:11PM

152 handicappedparkingisnotenforced 5/3/20141:42PM

153 addressinghomelessness 5/3/20149:56AM

154 needbetterparkingdowntown 5/2/20147:27PM

Page 156: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

156/170

155 notinsupportofgarbagepickupinourarea 5/2/20146:35PM

156 ensureyards,properties,homesarekeptup 5/2/20144:57PM

157 howmuchIgetchargedattheDumpwhenIampayingforitinmytaxes 5/2/20144:03PM

158 bil lsshouldbeemailedtocutdownonpapertrailandcostsofstamps 5/2/20143:10PM

159 snowremovalisdeplorable 5/2/20142:37PM

160 chadburnlakeroadshouldbebettermaintained 5/2/201412:07PM

161 minitraffic c irc les 5/2/201411:41AM

162 busestohavedirectroutesinsteadofgoingdowntown 5/2/201411:03AM

163 anyalternativestosand/gravel/salttouseinwinter 5/2/201410:40AM

164 controll ingdowntownloiteringanddrinking 5/2/20149:25AM

165 dumpissues...whychargingwhenjustgoingtothefreestoretogivethingsaway 5/1/20148:52PM

166 transit 5/1/20148:46PM

167 clearingmill iemumtrailinthewinters 5/1/20148:33PM

168 budgeting,fiscalrestraint 5/1/20147:16PM

169 domorespeedchecksinresidentialareas 5/1/20147:13PM

170 focusonsustainabledevelopment 5/1/20146:49PM

171 makingservicesmoreeffic ient 5/1/20144:19PM

172 gettingridofc itylogoandfindingamoreattractiveone 5/1/20143:21PM

173 startrepavingsomesidewalks 5/1/20142:08PM

174 bettersnowremovalinourarea 5/1/20141:35PM

175 enforc ingbylawonsidewalksnowremoval 5/1/201412:46PM

176 banplastic bagsinsitter 5/1/201411:45AM

177 WEBITEFORPUBLICCOMMINICATION 5/1/201411:10AM

178 MOREDOWNTOWNRESTROOMS 5/1/201410:43AM

179 SNOWREMOVALMORETHANONCE 5/1/201410:33AM

180 costsofsomevacantlots-howdotheyarriveatthecosts 4/30/20148:54PM

181 ensureresidentalkeeptheirsidewalksc leared 4/30/20148:26PM

182 INTERSECTIONINGRAMANDHAMILTONBLVDPEOPLEDOUTURNSANDVERYDAGEROUS 4/30/20148:11PM

183 manageCopperRidgesnowdumpbetter 4/30/20147:10PM

184 improvedbikestructure 4/30/20146:15PM

185 makeroads/sidewalks/curbsmoreaccessibleinwinterforhandicapped 4/30/20144:51PM

186 consultationwithpublic beforemakingdecisions 4/30/20144:05PM

187 gettingwhistlebendsold 4/30/20143:09PM

188 GETMOREDONEONALOWERBUDGET 4/30/201412:59PM

189 DEALINGWITHPOLICING 4/30/201412:07PM

# 3 Date

1 COMMUNICATIONOFWHATHAPPENSTOALLOFOURRECYCLING 5/23/20145:03PM

2 BUSSHELTERS 5/23/20143:03PM

3 THEYSHOULDN'TCHARGEFORRECYCLINGATDUMPANDITSHARDTODEPOSITTHEM 5/23/20142:12PM

4 TRAFFICCONTROL 5/23/201411:31AM

Page 157: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

157/170

5 SNOWREMOVAL 5/23/201411:17AM

6 BETTERBIKELANESORPATHS(ESPECIALLYON2NDAVENUE) 5/22/20149:35PM

7 ROUNDABOUTS-TOOSMALLFORBUSES 5/22/20147:39PM

8 thesnowwindrowinthemiddleofthestreetwasleftinareasforover2weeks.verydangerous,forplacesl ikecrestviewuturnscanbedangerousandcreatedalotofdangeroustraffic inwinter

5/22/20147:31PM

9 GARBAGEREMOVALSHOULDINCLUDECONDOBUILDINGS 5/21/20149:33PM

10 PLOWINGMILLINEUMTRAIL 5/21/20146:17PM

11 contributedollarsorassistwithsocialprograming 5/20/20147:54PM

12 Morec learabouttaxspendingprocess 5/20/20147:53PM

13 MOREPARKINGWITHWHEELCHAIRACCESS 5/20/20144:28PM

14 EXTENDGARBAGETOCOUNTRYRESIDENTIAL 5/20/201410:22AM

15 Morewarningsbeforeactions 5/19/20143:53PM

16 QUADTRAILS 5/19/20143:41PM

17 NOBODYKNEWWHATTODOWITHOILTANKWHENWHENWEPHONEDTHECITYTOFINDOUTABOUTGETTINGRIDOFOUROILTANKONEPERSONTOLDUSWENEEDEDAPERMITANDANOTHERPERSONTOLDUSWEDIDN'T.THEREISALOTOFCONFUSION,NOCONSISTANTANSWERS.

5/18/20141:37PM

18 INFILLINBETWEENARKELLANDMCINTYRE 5/17/201411:07AM

19 TRANSITIONALHOUSINGFORTRYINGTOLIVEASOBERLIFE 5/17/201410:47AM

20 HIREEXPERTONBOILERINSPECTIONSANDFURNACESWITHSOMEAUTHORITY 5/16/20144:44PM

21 MAINTAINMILLINEUMINWINTER 5/16/20142:30PM

22 PROVIDEDRIVERSWITHINSTRUCTIONSONTRAFFICCIRCLES 5/15/20147:46PM

23 CLEANINGOFBIKELANESANDPAINTINGLANES 5/15/20144:31PM

24 PLANNING(WHISTLEBEND) 5/15/20143:40PM

25 CURBSIDERECYCLING 5/15/201412:12PM

26 LOSINGTOOMANYTREESINWHITEHORSE 5/15/201411:24AM

27 loteringdowntown 5/15/20149:49AM

28 INSTALLINGROUND-ABOUTS 5/14/201410:15PM

29 SWITCHINGPARKINGMETERSSOTHATSMALLCOINISNOLONGERACCEPTED 5/14/201410:07PM

30 tourism 5/14/20148:50PM

31 ACCESSIBILITYAWARENESSWITHBUILDINGSINCITY 5/14/20148:45PM

32 morebusesatpeekperiods,lessduringtheday,campaaigntomakepeopleawarethatmorebusesrunduringpeekperiods

5/14/20146:59PM

33 BRINGBACKYOUNGPEOPLEINREDSERGEDURINGTOURISTSEASON 5/14/20146:47PM

34 betterbudgeting 5/14/20146:45PM

35 REMOVEBARRIERIFTRANSITWASMOREFREQUENT 5/14/20144:41PM

36 UNABLETOTAKECHILDRENTODIRTBIKEEVENTWHERETHEYCOULDLEARNSAFETY 5/13/20145:11PM

37 blackstreetstairsthepathneedstobec leanedearlerwhensnowmelting 5/13/20144:31PM

38 MOREFREEDUMPDAYS 5/12/20148:51PM

39 sprawl 5/12/20147:22PM

40 LIGHTSBYSELKIRKELEMDON'TGIVETHEKIDSLONGTOWALKACROSSTHESTREET 5/12/20147:19PM

41 NOTBUILDINGINSFRSTRSUREBASEDONDEBIT 5/12/20145:15PM

Page 158: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

158/170

42 REVISITTHEIRPOSITIONONGREENBELTZONESANDALLOWPEOPLETOCLEARTHEMOUT(FIRESMARTGREENSPACES)

5/10/20148:00PM

43 HAMILTONBLVDHASGARBAGEONTHEBLVD 5/10/20147:51PM

44 dogpoop 5/10/20147:27PM

45 ROADMAINTENANCE 5/10/20144:20PM

46 planning 5/10/20143:22PM

47 balancedbudgets 5/9/20148:22PM

48 MAINSTREETNEEDSTOBEREVITALIZED 5/9/20145:30PM

49 BETTERCOMMUNICATIONREGARDINGSERVICES 5/9/201411:43AM

50 TURNOFFATSIMAISVERYPOORLYDESIGNED 5/8/20148:32PM

51 2NDAND4THAVENUESSHOULDBEONEWAY 5/8/20145:35PM

52 QUITBUILDINGROUNDABOUTS 5/7/20147:44PM

53 SNOWREMOVALTOASSISTTHOSEWHOUSEWHEELCHAIRSORSTROLLERS 5/6/20148:08PM

54 workwithkwanlindun 5/6/20147:40PM

55 morepatrolsaroundthel ibrary,don'tl iketheareacausetheydrinkdownthere 5/6/20142:58PM

56 greener(environment) 5/5/20148:36PM

57 planttreesindowntownarea,innewareaspromotetreeplantingandlandscaping 5/3/20148:47PM

58 morepavedwalkingtrails 5/3/20142:30PM

59 usingmorewatertogetridofthedustwhenc leaningstreets 5/3/20142:11PM

60 noisygreenbeltuse 5/3/20141:42PM

61 usemore4waystopsfortraffic control 5/2/20147:27PM

62 ensurebusinesspropertiesarekeptc lean 5/2/20144:57PM

63 hatethebylawthatletspeoplekeepchickens,smell,etc.wheredoesthechickenmanuregowhencoopsarec leaned?

5/2/20144:03PM

64 snowmobilesandbicyclesaredangerousontrailfromcopperridgetoalaska 5/2/201411:41AM

65 recycling 5/1/20148:46PM

66 ATVandotherrecreationalvehic lesshouldberestric tedwithinc ityl imit 5/1/20147:16PM

67 imporvementstopublic transit 5/1/20146:49PM

68 quitmakingtheneighbourhoodslookl iketheyaredownsouth....havemoreuniquebuildingsthatreflectthenorth

5/1/20144:19PM

69 morebikelockers 5/1/201411:45AM

70 PAVEDPATHESINTHEWINTERTIMEFORSNOWCLEARING 5/1/201410:33AM

71 co-ordinatethebusingfor3oclockcrazeatCGC 4/30/20147:10PM

72 takingastandonwilderness 4/30/20144:05PM

73 providingmorecommunitygardenspacedowntown 4/30/20143:09PM

74 LANDSCAPINGISTOMUCHWHENDEVELOPMENTINANEWAREA 4/30/201412:59PM

Page 159: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

159/170

18% 76

17% 72

15% 66

10% 41

9% 40

7% 30

3% 15

3% 15

3% 15

3% 15

3% 15

2% 8

2% 7

2% 7

1% 4

1% 3

0% 0

Q53OnDEMOGRAPHICS,InwhichareaoftheCitydoyoulive?

Answered:429 Skipped:8

Total 429

Riverdale

PorterCreek

CopperRidge

CountryResid...

Takhini

Downtown/Marwell

Crestv iew

Granger

Hillcrest

CountryResid...

Other,pleas...

Valleyv iew

Arkell

Logan

Ingram

McIntyre

WhistleBend

0%

20%

40%

60%

80%

100%

18% 17% 15%10% 9% 7% 3% 3% 3% 3% 3% 2% 2% 2% 1% 1%

AnswerChoices Responses

Riverdale

PorterCreek

CopperRidge

CountryResidentialSouth(SouthofLobirdRoad)(CowleyCreek,MaryLake,WolfCreek,WhitehorseCopper,Pineridge,SpruceHil l,McRae)

Takhini

Downtown/Marwell

Crestview

Granger

Hil lcrest

CountryResidentialNorth(NorthofCrestview)(HiddenValley,MacPherson,TakhiniHotSprings

Other,pleasespecify

Valleyview

Arkell

Logan

Ingram

McIntyre

WhistleBend

Page 160: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

160/170

# Other,pleasespecify Date

1 COLLEGEAREA(TAKHINI?) 5/16/201411:09AM

2 FORESTVIEW 5/14/20146:58PM

3 MT.SIMA 5/13/20144:46PM

4 MT.SIMA 5/10/20148:17PM

5 LOBIRD 5/10/201411:23AM

6 MT.SIMA 5/9/20147:21PM

7 lobirdtrailercourt 5/6/20142:58PM

8 mountainviewtrailerpark 5/6/201410:47AM

9 BenchmarkTrailerPark 5/5/201410:16AM

10 mountainview 5/4/20146:57PM

11 northlandtrailerpark 5/4/201411:21AM

12 northlandtrailerpark 5/3/20143:44PM

13 MaryLake 5/1/20146:25PM

14 LIVESINPORTERCREEKANDHILLCRESTHALFTIMEATBOTH 5/1/20144:50PM

15 lobirdtrailerpark 4/30/20147:40PM

Page 161: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

161/170

0% 0

18% 77

50% 212

32% 135

1% 3

Q54Whichofthefollowingagegroupsdoyoufallinto?

Answered:427 Skipped:10

Total 427

0-19 20-39 40-59 60+ nocomment0%

20%

40%

60%

80%

100%

18%

50%

32%

1%

AnswerChoices Responses

0-19

20-39

40-59

60+

nocomment

Page 162: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

162/170

5% 22

12% 50

21% 90

62% 267

Q55HowlonghaveyoulivedintheCityofWhitehorse?

Answered:429 Skipped:8

Total 429

1to5years 6to10years 11to20years over20years0%

20%

40%

60%

80%

100%

5%12%

21%

62%

AnswerChoices Responses

1to5years

6to10years

11to20years

over20years

Page 163: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

163/170

93% 398

7% 28

Q56Didyouvoteinthelastmunicipalelection?

Answered:426 Skipped:11

Total 426

Yes No0%

20%

40%

60%

80%

100%

93%

7%

AnswerChoices Responses

Yes

No

Page 164: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

164/170

Q57IfNO,whynot?Answered:26 Skipped:411

# Responses Date

1 OUTOFTOWN 5/23/20143:53PM

2 NOTINTOTHAT 5/23/20143:03PM

3 OUTOFTOWN 5/22/20149:35PM

4 OUTOFTOWN 5/22/20147:39PM

5 NOTELIGIBLE 5/21/20149:33PM

6 TOOBUSY 5/20/20147:04PM

7 OUTOFCOUNTRY 5/18/20144:20PM

8 ILLNESS 5/16/20141:42PM

9 HEALTHCONCERNS 5/16/201411:09AM

10 ITOTALLYFORGOT 5/15/20145:04PM

11 FORGOT 5/15/20142:03PM

12 ONVACATION 5/14/201410:07PM

13 OUTOFTHECOUNTRY 5/14/20144:41PM

14 LACKOFINTEREST 5/14/20141:51PM

15 lostinterestinpolitics 5/13/20148:09PM

16 FORGOT 5/13/20147:20PM

17 IWASN'THERE 5/12/20145:06PM

18 WASN'THERE 5/12/20144:34PM

19 NOTAPROPERTYOWNER 5/12/20143:57PM

20 WASOUTOFTOWN 5/12/20148:59AM

21 WASN'TOLDENOUGH 5/9/20144:08PM

22 Ijustdon'tvote 5/4/20147:12PM

23 idon'tdriveanddon'tpayattentiontowhenelectionsare 5/3/20147:47PM

24 outoftown 5/2/201411:03AM

25 NOTSUREWHYWEHAVEAMAYOR 5/1/201410:43AM

26 outoftown 4/30/20142:11PM

Page 165: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

165/170

17% 72

39% 169

16% 68

19% 83

8% 36

Q58Howmanypeopleareinyourhousehold?

Answered:428 Skipped:9

Total 428

one two three four fiveormore0%

20%

40%

60%

80%

100%

17%

39%

16% 19%

8%

AnswerChoices Responses

one

two

three

four

fiveormore

Page 166: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

166/170

Q59Arethereanyotherquestionsyoucanthinkshouldbeincludedinfuture

surveys?IfYES,what?Answered:80 Skipped:357

# Responses Date

1 IMPROVEDBYLAWS,BEARPROOFCONTAINERSANDLOCKSNEEDED.ENVIRONMENTALISSUES,REMAININGWATERDRAINAGES,WHATISBIGPLANFORLANDFILL.SERVICESFORTHEELDERLY.SAFETY,ACCESSIBILITY,ETC.

5/23/20143:53PM

2 CHURCHANDRELIGION-CITYSHOULDBEAWAREOFCHURCHESANDTHEIRWILLINGNESSTOCO-OPERATEWITHCITYINAREASOFDRUGSANDALCOHOL

5/23/20142:51PM

3 SHOULDBUSINESSESBEALLOWEDINRESIDENTIALAREAS-NOISELEVELS 5/23/20142:12PM

4 AFFORDABLEHOUSING 5/23/20141:33PM

5 DIFFERENCEBETWEENRURALANDTOWNLIVINGANDTAXES 5/23/201411:31AM

6 MORECONSULTATION-NEEDTOLISTENTOPEOPLE....MCINTYRECREEKISANEXAMPLE 5/23/201411:17AM

7 helpfultobetoldoflessservicesthatthec ityoffers. 5/22/20147:31PM

8 I'DLIKETOSEETHECITYLISTENMORETOTHECITIZENS 5/22/20142:43PM

9 Betterquestionsaboutrecreationalactivitiesoutsideofthecgc.Morebikequestionssharedroadsandcars.

5/20/20147:53PM

10 EXPANDINGTHEMANDATEOFBYLAWINREGARDSTOTRAFFIC,USEASCITYPOLICESORCMPCANBEUSEDMOREINTHECRIMINALASPECTS

5/20/20144:58PM

11 TRAFFICCALMINGSTRATEGIES 5/20/20144:44PM

12 TRAFFICCIRCLEINRIVERDALEISTOOTIGHTANDITISADANGEROUSSPOT....WAYTOOCONGESTED...REPLACEWITHTRAFFICLIGHTS?

5/20/20144:28PM

13 COMMITMENTTOSKATEBOARDUSERS 5/20/20141:27PM

14 Processofauditingc ityinquiriestoensuretheaccuracyofinformationtaken,andprivacyofquestionsaskedbeforetheygetoutintothecommunityandcausegriefforc itizens.

5/19/20143:53PM

15 WHY,WHENWECALLEDTHECITYABOUTACARHITTINGTHEPOLEINFRONTOFOURHOUSEONTAMARACK,5MONTHSLATERTHEPARTSTHATHADFALLENOFFTHECARWERESTILLTHERE.IANDMYNEIGHBOURREPEATEDLYCALLEDTHECITY...MYNEIGHBOURFINALLYHAULEDTHEPIECESHIMSELF....JUSTSAYING.

5/18/20148:17PM

16 INFILLINNEIGHBOURHOODS-HOWDOPEOPLEFEELABOUTTHAT.APROBLEMWITHFAMILIESTRYINGTOREGISTERFORPROGRAMSWITHCGCTHEYFILLUPSOQUICKLYYOUCAN'TGETIN,ESPECIALLYWITHSWIMMINGLESSONS.

5/18/20141:37PM

17 QUESTIONSREGARDINGASPECTSOFLIFETHATARENOTGENERALLYCOVERED(VISUALLYORPHYSICALLYIMPARED)

5/16/201411:28AM

18 INFILLISSUESONALLOCATIONOFPARKLAND 5/16/201410:36AM

19 CONTROLOFCATSGETTINGINGARDENSENCOURAGINGDOWNTOWNSHOPPINGANDHAVELESSTRAFFICREDUCINGAUTOMOBILEUSERE:EMISSIONS

5/15/20147:46PM

20 QUESTIONSREGARDINGSNOWREMOVALANDROADMAINTENANCE.QUESTIONSCONCERNINGBYLAWSERVICES.

5/15/20144:31PM

21 THEIMPORTANCEOFMT.SIMAMORETENNISCOURTSCOMMUNITYICERINKS 5/15/20143:40PM

22 WOULDLIKETOSEEQUESTIONABOUTATV'SANDMAKEPEOPLEAWAREABOUTTHEWALKINGTRAILSTHATTATVSSHOULDNOTBEON

5/15/20142:47PM

23 COMEUPWITHSOMEWAYOFEDUCATINGPEOPLETOCLEANUPAFTERTHEIRDOGS 5/15/20141:10PM

Page 167: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

167/170

24 WHYWEREALLTHETREESINWHISTLEBENDCUTDOWN.WEMUSTPRESERVETHEFORESTS

5/14/20147:32PM

25 WHATAREBYLAWLAWSREGARDINGPEOPLENOTTAKINGCAREOFTHEIRPROPERTIES.THEARTOFBICYCLEWHEELSONPERSONSYARDONLEWESBLVD-EYESORE.

5/14/20141:35PM

26 HOWTOALLEVIATETRAFFICINDOWNTOWNCOREDURINGPEAKTIMES 5/14/201410:53AM

27 SHOULDPLANNINGSHOULDBEMADEMORECLEARLYBEFOREPROJECTSGOAHEAD-CUTTINGDOWNALLTHETREESINWHISTLEBENDANDTHESMELLOFTHELAGOON

5/14/201410:11AM

28 MOREQUESTIONSABOUTCOMPOSTINGANDRECYCLING.QUESTIONSABOUTWHATKINDOFNEIGHBOURHOODSWOULDYOUSUPPORT.

5/13/20149:33PM

29 DOYOUTHINKPEOPLEWHODON'TTAKEPRIDEINTHEIRYARDSSHOULDBEPENALIZED 5/13/20148:30PM

30 HAVINGELECTRONICSPEEDSIGNSSHOWINGDRIVERSSPEED...ITSEEMSTOHAVEPEOPLESLOWDOWN.HAINESJUNCTIONUSESTHEM

5/12/20147:34PM

31 somethingabouttheacceptabil i tyofwhitehorse 5/12/20145:49PM

32 PEOPLEWHOARERENTINGORINSENIORSHOUSINGCAN'TVOTE-LOOKINTOCHANGINGTHIS

5/12/20143:57PM

33 WHATINCENTIVEDOWEHAVEFORKEEPINGOURHOMESANDYARDSCLEAN(LANDSCAPING,FIRESMART)WHENTHISINCREASESOURTAXES,YETPEOPLEWITHJUNKYYARDSGETAWAYWITHLOWERTAXES.IMPROVEMENTSSHOULDBEREWARDED,NOTPENALIZED.

5/12/20141:17PM

34 WHATADDITIONALSERVICESWOULDPEOPLELIKEINCOUNTRYRESIDENTIAL.....FOREXAMPLE,COMPOSTANDRECYCLING

5/11/20148:53PM

35 REDLIGHTCAMERASATINTERSECTIONS 5/11/20142:27PM

36 BYLAWENFORCEMENTOFTRAFFICRE:SIGNSUSEOFSNOWMOBILESINCITY 5/11/20141:55PM

37 ISCROSSCOUNTRYSKIINGPARTOFCITY?ENERGYCONSERVATION-LNGPROPOSALS 5/11/20149:19AM

38 ALLSERVICESINWHITEHORSE(ELECTRICAL,CABLEETC)SHOULDBEUNDERGROUND 5/10/20144:20PM

39 ATVUSE-MULTI-USETRAILS 5/10/20141:18PM

40 MOREDISCUSSIONAROUNDELECTRONICSERVICES...FACEBOOK,TWITTER,ESERVICES 5/9/20147:01PM

41 BEINGABLETOUSESCHOOLEQUIPMENT(BALL,NETS,ETC.)WHENUSINGSCHOOLFACILITIES.

5/9/201411:05AM

42 THEPOSSIBILITYOFHAVINGCITYPOLICETOTAKETHEBURDENOFFOFTHERCMPANDBYLAW

5/8/20147:46PM

43 HOWPEOPLEFEELABOUTTHECO-OPERATIONBETWEENTHECITYANDTHETERRITORIALGOVERNMENT

5/8/20147:16PM

44 ASKABOUTOVERCROWDINGINHOMES 5/8/20144:18PM

45 SHOULDTHECITYBEALLOWEDTOCHANGETHENAMEOFEXISTINGSTREETS.(FOREXAMPLECHANGING1STAVENUETOFRONTSTREET)

5/8/20143:30PM

46 PERHAPSACOPYOFTHESURVEYCOULDBESENTOUTINADVANCESOWECOULDTHINKOFBETTERANSWERSTOSOMEOFTHESEQUESTIONS.MAYBEEVENMAKEITAVAILABLETOUSON-LINETOCOMPLETE.

5/8/201412:32PM

47 MOREQUESTIONSABOUTWHETHERORNOTPEOPLELIKETHETRAFFICCIRCLES 5/8/201410:43AM

48 IWOULDLIKETHECITYTOTAKEALOOKATEFFECTIVENESSOFTHEINPUTOFCHARRETTES.

5/7/20142:39PM

49 ARETHEANSWERSTOSURVEYSMADEPUBLIC...PUTONWEBSITE 5/7/20141:25PM

50 QUESTIONSREGARDINGDISABILITY. 5/7/201410:52AM

51 whatdoyouthinkaboutthemayorandcouncil lorsandhowtheyperform 5/6/20148:57PM

52 whichlanguagewouldbemorecomfortablespeakinginwhendoingsurveys. 5/6/20148:32PM

Page 168: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

168/170

53 ADDTIPSTOWHATCANBEIMPROVEDIN 5/6/20147:59PM

54 havelessleadingquestions.blueboxprogram.ifpeoplewouldpaymoreintaxestowardsthesolidwasteprogram.thecostsofthecanadagamescentre,ifpeoplethinkitsaffordable.

5/6/20147:40PM

55 bemoreconsciencewheretraffic isanissue 5/5/20147:17PM

56 figureoutawaytoattractmorepeopletoc itymeetings...betterpublic awareness 5/4/20147:32PM

57 wouldseemoreforseniors,fac il i ties,handicappedparking,etc. 5/4/20146:57PM

58 questionsabouttrailsandparks 5/3/20146:45PM

59 howcanthec ityengagepeople 5/3/20144:52PM

60 askhowwethinkourelectedoffic ialsaredoing 5/3/20142:30PM

61 moreonwhatbylawisdoing,maybetheydon'thaveenoughstaff? 5/3/20141:42PM

62 garbagedisposal...notenoughforhouseholdof4 5/3/201411:08AM

63 theposibil i tyofbylawenforcmentofloitering,intoxication,etc.(RCMParestretchedtothel imit) 5/3/201410:49AM

64 airportparking-don;tknowwhoisresponsibleforitbutyoucan'tparkinfrontpickingupordroppingoffandyoucan'tparkinshorttermbecausetherearenospaces(yetthevehic lesarecoveredindustorsnow,soyouknowtheyhavebeenthereforawhile)sowhatisapersontodo.Idon'tknowwhotocontactaboutthisbutifi tisthec itysresponsibil i tyforparkingandticketingtheseissuesshouldbediscussed.

5/2/20147:27PM

65 havesurveydesigned...makesurethesurveyisnotopinionwithoutacontext(respondentisVERYworriedaboutconfidentiality)

5/2/201411:41AM

66 ASKMOREABOUTTHESCHOOLSBOOKINGSBECASUETHESEAREREALLYHARDTOSCEDULEEVENTSIFTHESCHOOLSARECLOSEDTHENMYSONSKARATIITEACHERCANTGETINTOTOHOSTTHECLASS

5/2/201410:29AM

67 traininginhowtoenterandleavetraffic c irc les 5/2/201410:14AM

68 moreopenendedquestions 5/1/20148:46PM

69 addressdowntownparking 5/1/20148:09PM

70 iampayingforgarbagebutnotusingit...wouldbeniceifyoucouldseparatethese 5/1/20147:34PM

71 registrationofanimalsandareyourpetsneutered 5/1/20142:08PM

72 moreinterestinsmallbusinessesinthec ity 5/1/201411:45AM

73 RCMPshouldgivebylawmoreauthority 5/1/201411:20AM

74 WHEREDOYOUWANTTOSEETHECITYIN10YRS?WOULDYOULIKEMORERECREATIONALCENTERS?

5/1/201410:43AM

75 abouthousingdevelopment 4/30/20149:14PM

76 makethequestionabouttaxesandeliminatingprogramslessconfusing 4/30/20148:54PM

77 traffic control..lefthandturnl ightsareneededonmainstreetandsecondavenue 4/30/20147:40PM

78 somewaythatyoucouldfollowuponsurviessomoreinformationcouldbegivenatalatertime 4/30/20147:10PM

79 somequestionstodowithanyaboriginalservices...amoreactiveinterest 4/30/20144:51PM

80 abouttheamountofdogpoothatownersdon'tpickup,especiallyinourarea 4/30/20141:33PM

Page 169: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

169/170

80% 334

20% 86

Q60Onelastquestion,Wouldyouliketohaveyournameenteredinthedrawfora

prizeof$200.00towardsanyCityofWhitehorseprogramorservice?

(SURVEYOR-Pleaserecord"YES"answersonyourcontrolsheet)

Answered:420 Skipped:17

Total 420

Yes No0%

20%

40%

60%

80%

100%80%

20%

AnswerChoices Responses

Yes

No

Page 170: Q2 On PUBLIC CONTACT: Have you tried - City of Whitehorse

2014BiennialCitizenSurvey

170/170

44% 186

56% 240

Q61SURVEYOR-DONOTREADALOUDIdentifythegenderofthepersonyouhave

beenspeakingto:Answered:426 Skipped:11

Total 426

Male Female0%

20%

40%

60%

80%

100%

44%

56%

AnswerChoices Responses

Male

Female