q Von Line User Guide

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Table of Contents

About this user guide .....................................................................................................................4Intended audience.................................................................................................................4How to use this guide............................................................................................................4

Owner/occupier names Implications of the Local Government (Rating) Act 2002.......................6

Overview........................................................................................................................................7Introducing Infobase .................................................................................................................. 7

Available reports........................................................................................................................ 8

Rating valuation.....................................................................................................................8Certificate of title details ......................................................................................................10Property history ...................................................................................................................13Property history detail..........................................................................................................15Sales history........................................................................................................................17Sales detail..........................................................................................................................19

e-valuer ...............................................................................................................................21

Hazard report ......................................................................................................................24Demographic profiles ..........................................................................................................27

Getting started .............................................................................................................................30Registration ............................................................................................................................. 30

Casual user registration ......................................................................................................31Subscriber registration ........................................................................................................34

Logon....................................................................................................................................... 37

Why can't I login?................................................................................................................37Account maintenance .............................................................................................................. 38

Casual user.........................................................................................................................38

Subscriber...........................................................................................................................39

Data availability........................................................................................................................ 41

Billing detail ............................................................................................................................. 42

Checking your session and monthly activity........................................................................42Pricing...................................................................................................................................... 44

Help desk................................................................................................................................. 45

SMS.............................................................................................................................................46 Registering to use SMS........................................................................................................... 46

How do I use SMS?................................................................................................................. 46

What information can I access? ..........................................................................................46

Searching............................................................................................................................46 Search results .....................................................................................................................47

WAP.............................................................................................................................................48Registering to use WAP........................................................................................................... 48

How do I use WAP?................................................................................................................. 48

What information can I access? ..........................................................................................48Logon & searching ..............................................................................................................48Search results .....................................................................................................................49

Searches......................................................................................................................................51

What search do I use?............................................................................................................. 51

Searching for valuations or sales?........................................................................................... 52


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Address search........................................................................................................................ 53

Search for a property by address........................................................................................53Search for a list of properties or sales by address...............................................................54

Advanced search..................................................................................................................... 55

Property search types .........................................................................................................55

Multiple property search......................................................................................................57

Adding Advanced Criteria....................................................................................................60CT owner search ..................................................................................................................... 63

Search results screens.................................................................................................................64Property summary ................................................................................................................... 65

Certificate of title summary ...................................................................................................... 67

Valuation search results .......................................................................................................... 69

Valuation search results with names ....................................................................................... 71

Valuation search results (multi line)......................................................................................... 73

Sales search results (single line) ............................................................................................. 75

Sales search results (multi line)............................................................................................... 77

CT owner search results.......................................................................................................... 79

Legal description search results .............................................................................................. 80

Report confirmation ............................................................................................................... 822

Glossary of terms.......................................................................................................................833Regional & Territorial authority Boundaries..............................................................................1011


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About this user guide

Intended audience

This guide is intended for all users of Infobase. Its purpose is to provide a reference point for users and to guide

users through the various search options, search results, reports and products available in Infobase.

How to use this guide

This guide is divided into eight sections:

Overview "Introducing Infobase" Explains what Infobase is.

"Available reports" Provides an overview of the reports that are available on

Infobase.

Getting started "Registration" - Provides step-by-step guidance on registering as either a

casual user or subscriber.

"Logon" Provides step-by-step guidance on logging on.

"Account maintenance" Provides guidance on updating user details.

"Data availability" Lists areas for which data is either not current or partially

unavailable.

"Billing detail" Provides an explanation of the billing details screen.

SMS Covers registration, logon, available information, searching and search results.

WAP Covers registration, logon, available information, searching and search results.

Searches "What search do I use" Provides a quick guide on which search option to

use.

"Searching for valuations or sales" Explains how to search for either

valuation information or sales information.

"Address search" Provides the step-by-step process for each search

function on this page.

"Advanced search" Provides the step-by-step process for each search

function on this page.

CT owner search Provides the step-by-step process for the search function

on this page.


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Search results Provides an overview of the types of search results screens available on

Infobase, these include the following screens:

o Property summary

o Certificate of title summary

o Valuation search results (with name and multi line)

o Sales search results (single and multi line)

o CT owner search results

o Legal description search results

o Report confirmation

Glossary of terms Contains definitions of commonly used terms within Infobase listed in

alphabetical order.

Regional & Territorial

authority boundaries

North and South Island maps displaying Regional and Territorial authority

boundaries.


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Owner/occupier names Implications of the Local Government(Rating) Act 2002

The Local Government (Rating) Act 2002 (LGRA) has resulted in changes to what can be displayed in Infobase. In

order to comply with the new legislation, these changes will be effective from 17 April 2003.

The principal effect of the legislation is owners/occupiers names and postal addresses of rateable properties

changed after 29 April 2003 will no longer be available from councils and will no longer be displayed in Infobase.

This will most commonly happen when a property is sold, but will also happen when there are other reasons for

change e.g. change to married name, etc.

Owners/occupiers postal addresses will not be displayed in Infobase from 17 April 2003. The owners/occupiers

names will continue to be displayed where they remain accurate, but as sales or other changes occur after 29 April

2003 they will not be displayed. We expect the number of properties with owners names available to reduce

annually by 6% to 7%.

The LGRA change will also flow through to other Infobase records. For example, the vendor/purchaser will not be

displayed on sale records after 29 April 2003.

If you have any queries about the changes and their implications, please feel free to contact our helpdesk team on

0800 651 133, Monday to Friday, 7am-7pm or email them at [email protected].


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Overview

Introducing Infobase

Infobase gives you access to New Zealands most up-to-date database of property information. With detail

on over 1.8 million property assessments, why look elsewhere?

The type of information you can access through Infobase includes:

o Current property and sales information.

o Rating valuation data for residential, rural, commercial and industrial properties.

o Historical sales and property information.

o Searches by address, valuation reference number, certificate of title reference, legal description and CT

owner.

o Comparative searches based on criteria you specify (e.g. floor area, land area, capital value, property

category, sales dates, and so on).

o Hazard reports - scientifically modelled assessments of natural hazards relative to a specific property.

o Demographic profiles - provide socio-economic information about neighbourhoods, suburbs, cities, regions

and New Zealand.

o e-valuer - provides an estimate of the market value for residential properties based on comparable sales of

nearby properties.


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Available reports

Rating valuation

What Information does it show?

Property details Street address, Valuation reference, Quotable property id (QPID), Territorial

authority, Owner/ occupier, Outstanding activity, Nature of improvements,

Category.

The owner/occupier field will state Not available if there has been a change inownership details after 29 April 2003.

Valuation data Capital value, Land value, Value of improvements, Trees value (shown only if

there is a recorded value of trees, refer to Glossary of terms for definition) and

Valuation date.

Legal information Certificate of title, Legal description, Tenure, Ownership, Rateability.


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Land use information Zone, Use, Units, Car parks, Maori land, Building age, Wall construction, Roof

construction, Land area, Floor area, Site.

What options are available on this screen?

Side links Address search Click to go to Address search screen.

Advanced search Click to go to Advanced search screen.

CT owner search Click to go to CT owner search screen.

Property summary Click to go back to Property summary screen.

Last search Click on this to be navigated back to your last search results

screen. This link is not available if you have not used a search function during

the session.

Billing details Click to view current session and month billing details.

Edit profile Click to view and/or update user details.

FAQ Click to view answers to frequently asked questions.

Sample reports Click to view sample reports.

Top links Quotable Value Click to be navigated to the Quotable Value company profile

page.

QV Rating Click to be navigated to the QV Rating home page.

QV Valuations Click to be navigated to the QV Valuations home page.

QV Online Click to be navigated to the QV Online home page.

Contact us Click to draft and send an email to Quotable Values Helpdesk.

Hyperlinks Printable version Click here and a printable version of the screen is

displayed.

Email PDF version $1.00 (Inc GST) Click here and a PDF version of the

report displayed is emailed to your email address.

Other available reports (only

the reports available for the

selected property will be

displayed)

e-valuer report (including valuation) Click to view an e-valuer report for the

selected property.

Certificate of title details Click to view a Certificate of title details report for

the selected property.

Sales history Click to view all recorded sales for the selected property.

Demographic profile (National) Click to view National Demographic profile

report.

Demographic profile (Neighbourhood) Click to view the Demographic profile

report for the neighbourhood of the selected property.

Property history Click to view all recorded changes to property and or

valuation data for the property selected.

Hazard report Click to view a Hazard report for the property selected.


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Certificate of title details

What information does it show?

Property details Street address, Territorial authority.

Information status Date the information was last updated, Date the report was generated.

Certificate of title Certificate of title reference, Land registration district, Date title issued,

Register type, Prior title reference.

Legal information and

references

Legal description, Land area, Estate type, Owners.


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Interests Lodgement date, Instrument number, Interest type.

Mortgage information will not display in this report.

If there is more than one title on the property the Certificate of title, Legal information and references and Interests

sections of the report are repeated for each title (up to a maximum of five titles). If a property has more than fivetitles the Certificate of title details report will not be available.

If the property is cross-leased the Legal information and references section of the report will be repeated once for theshare in the underlying land and once for the leasehold interest in the flat.




CT owner search Click to go to CT owner search screen.Property summary Click to go back to Property summary screen.



the session.


Edit profile Click to view and or update user details.


Sample reports Click to view sample reports.Top links Quotable Value Click to be navigated to the Quotable Value company profile

page.






displayed.Email PDF version $1.00 (Inc GST) Click here and a PDF version of the



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displayed)


selected property.

Rating valuation Click to view the full rating valuation details for the property

selected.



report.







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Property history

What is displayed on this screen?



Category.


Changes to record Reason for change, Date / Time of change.


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the session.






page.






displayed.



Reason for Change The reason for change is a hyperlink which when

clicked navigates you to the Rating Valuation History record for that particular

change.




displayed)


selected property.

Certificate of title details Click to view a Certificate of title details report for


Rating valuation - Click to view the full rating valuation details for the property

selected.



report.





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Property history detail

This screen is a snap shot of the Rating valuation record at the time a particular change occurred and can only be

accessed by clicking a reason for change hyperlink on the Property history screen.




Category.


Valuation data at time of

update

Capital value, Land value, Value of improvements, Trees value (shown only if

there is a recorded value of trees, refer to Glossary of terms for definition),

Valuation date.

Legal information Certificate of title, Legal description, Tenure, Ownership, Rateability.


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the session.






page.






displayed.



View history of the property When clicked this navigates you to the Property

history screen.


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Sales history




Category.


Sales history Vendor/Purchaser, Date of agreement, Date of settlement.


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CT owner search Click to go to CT owner search.




the session.






page.





Hyperlinks Date of agreement Click on the Date of agreement to view the full sale detail

for that particular sale.

Printable version Click here and a printable version of the screen is

displayed.






displayed)


selected property.

Certificate of title details Click to view the Certificate of title details for the

selected property.

Rating Valuation - Click to view the full rating valuation details for the propertyselected.


report.







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Sales detail




Category.


Sales details Date of agreement, Date of settlement, Sale type, Sale classification, Gross

sale price, Net sale price, Chattels, Other, Vendor/purchaser.

Refer to Glossary of terms for sales type and sales classification definitions.


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Valuation details Capital value, Land value, Value of improvements, Trees value (shown only if

there is a recorded value of trees, refer to glossary of terms for definition),

Valuation date.

Valuation details displayed on this screen are as at the time of last sale.

Legal details Certificate of title, Legal description.










the session.





Top links Quotable Value Click to be navigated to the Quotable Value company profilepage.






displayed.

Email PDF version $1.00 (Inc GST) Click here and a PDF version of thereport displayed is emailed to your email address.

View sales history for property - Click to view all recorded sales for the

selected property.


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e-valuer

e-valuer is the ideal first step in the house buying or selling process. The system will provide an estimate of market

value based on comparable sales that have sold nearby in the last nine months.




Category.


Estimated value Estimated value, Estimate of value range, Estimated chattels, Gross estimate

value range (including chattels).

Valuation data Capital value, Land value, Value of improvements, Trees value (where

applicable) Valuation date.

Legal information Certificate of title, Legal description.

Additional property details Land area, Floor area, Construction materials.


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Comparable sales Situation address, Sale price, Sale date, Capital value, Land area, Floor area,

Category, Construction materials.

The sale date used in this report is the agreement date.








the session.






page.






displayed.






displayed)

Certificate of title details Click to view the Certificate of title details report for


Rating valuation Click to view the full details for the property selected.



report.







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To request an e-valuer report you need to select the property you want the estimated value for by using either

Address searchorAdvanced search.

Once you have selected the individual property you then need to click the e-valuer report link on the Property

summary page.


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Hazard report

Hazard reports give you an indication of what hazards a property might be exposed to. You can use this information

in combination with helpful information provided by EQC to better prepare for a hazard event. ( www.eqc.qovt.nzor0800 652 333)

Hazard reports are not available for all properties throughout New Zealand but are available for over 900 000 urban

properties, located in major urban areas throughout New Zealand.
http://www.eqc.govt.nz/http://www.eqc.govt.nz/http://www.eqc.govt.nz/


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The property Situation address, Valuation reference, report date.

Hazard Summary Earthquake frequency, Ground shaking amplification, Liquefaction

susceptibility, Fault rupture, Susceptibility, Landslide susceptibility, all for the

selected property.

Hazard Information Detail Detailed information on each of the hazards mentioned above.

Property details Land area, Floor area, Category (description), Legal description, Construction

materials, Capital value, Land value, Value of improvements, Date of rating

valuation, Nature of improvements.

General information and

examples of hazards

General information on and examples of each type of hazard mentioned

above.








the session.






page.






displayed.




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displayed)


selected property.

Certificate of title details Click to view the Certificate of title details report for


Rating valuation Click to view the full details for the property selected.



report.





To request a Hazard report you need to select the property you want the report on by using eitherAddress searchor

Advanced search.

Once you have selected the individual property you then need to click the Hazard report link on the Property

summary page.


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Demographic profiles

The Demographic profile reports available from Quotable Value provide socio-economic information about

neighbourhoods, suburbs, cities, regional areas or the country as a whole. There are two types of demographic

reports available National and Neighbourhood profiles. The National report is free; this includes socio-economic

information about a selected regional area and the country only. The Neighbourhood report details information from

national through to neighbourhood level.


Property detail Situation address, Report date, Valuation reference.

Age Breakdown of ages including average age for the neighbourhood, surrounding

suburb, city and country.

Ethnicity Breakdown of ethnic groups by neighbourhood, surrounding suburb, city and

country.


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Housing Percentage of home ownership by neighbourhood, surrounding suburb, city

and country.

Number of years in residence by neighbourhood, surrounding suburb, city and

country.

Average weekly rent paid for households by neighbourhood, surroundingsuburb, city and country.

Income Breakdown of incomes by neighbourhood, surrounding suburb, city and

country.

Average total household income by neighbourhood, surrounding suburb, city

and country.

Employment Breakdown of work and labour force status by neighbourhood, surrounding

suburb, city and country.

Occupation Breakdown of occupations by neighbourhood, surrounding suburb, city and

country.

Definitions Definitions of charts used in the report.


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the session.






page.





Hyperlinks Printable version Click here and a printable version of the screen is displayed.

Email PDF version $1.00 (Inc GST) Click here and a PDF version of the reportdisplayed is emailed to your email address.




displayed)


selected property.

Certificate of title details Click to view the Certificate of title details report for the

selected property.

Rating valuation - Click to view the full rating valuation details for the property

selected.


Demographic profile (National) Click to view National demographic profile

report.

Property history Click to view all recorded changes to property and or valuation

data for the property selected.


To request a Demographic profile you need to select the property you want the report on by using eitherAddress

search orAdvanced search.

Once you have selected the individual property you then need to click the Demographic profile link on the Propertysummary page.


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Getting started

Registration

1. Access the Quotable Value Web Site http://www.quotable.co.nz/ .

2. Click on Register from the blue menu bar at the top of the page.

3. Read the information displayed on the page.

4. Click the "here" hyperlink to view current pricing.

5. Click either the register as a casual user, or register as a subscriber hyperlink to go to the

relevant registration page.
http://www.qvonline.co.nz/http://www.qvonline.co.nz/http://www.qvonline.co.nz/


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Casual user registration

Registering as a casual user

1. Enter your email address.

This is a mandatory field.

2. Enter your password.

Your password must be at least eight characters long and contain at least two letters andtwo numbers. This is a mandatory field.

3. Confirm your password.

This is a mandatory field.4. If applicable, select a rewards card type from the drop down box.

5. If applicable, enter your rewards card number.

Your reward card number should be entered consecutively with no spaces.

6. Ensure you have read the terms and conditions and click in the "Yes, I have read and

accept the terms and conditions of use" tick box.

You must accept the terms and conditions to be able to register as a casual user.

7. Click in the "Yes, I would like to receive property related information from QV" tick box if

you wish to receive this.


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8. Press enter or click on the Submit button to register.

You will automatically receive a confirmation email and will be navigated to the mainsearch screen with your user name displayed at the top of the page. When you submityour search criteria you will be prompted for credit card details. This will not occur everytime, only in circumstances where there is a two-hour delay between searches.

Entering your credit card details

When accessing your first report or search results from Infobase, you are navigated to the Credit card details page

shown below. Correct credit card details must be entered before you can view your search results. You will only

receive this prompt the first time you search; all subsequent chargeable searches will automatically debit your credit

card.

1. Select a credit card type from the drop down box.


2. Enter the name displayed on the card.


3. Enter the number of the card.

This is a mandatory field. All numbers should be entered consecutively.

4. Enter the card security code number.

This is an optional field. If you are unsure of your credit card security code number click onthe Card Security Code hyperlink. This navigates you to a help box, which shows whereon the credit card this number may be displayed.

5. Enter the card expiry date.

This is a mandatory field and must be in the format (mm) in the first box and (yy) in thesecond.


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6. Click the Submit button.

If the credit card details entered are verified and accepted you will be navigated to yoursearch results screen. If the details are not correct or the transaction is declined a redmessage stating that the credit card check has failed will be displayed.


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Subscriber registration

Registering as a subscriber

1. Select a subscriber type from the drop down box.


2. Enter your company / individual / organisation name.

This is a mandatory field. Please note that if you enter a company name that is already inuse then an error will be returned and you will need to contact our Helpdesk for assistancein registering.

3. If applicable enter the company registration number.

4. Select a business type from the drop down box.

If your business type is not on contained on the list provided or you are not a companyclick "unspecified".

5. Enter your postal address.


6. Enter your City.


7. Repeat steps 5 through 6 above for the physical address field.

Physical address and City are mandatory fields.


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The steps listed through points 8 13 below are not mandatory and should only be completed if the contact person

for the accounts if different from what will be entered in the main user details section.

8. Enter the first name of the person responsible for the account if different from what will be

entered in the main user details section.

This is an optional field.

9. Enter the surname of the person responsible for the account if different from what will be

entered in the main user details section.


10. Select the appropriate area code from the drop down box provided, then enter phone

number.

This is an optional field. The phone number should be entered consecutively i.e. with nospaces.

11. Select the appropriate area code from the drop down box provided, then enter fax number.

This is an optional field. The fax number should be entered consecutively i.e. with no

spaces.

12. Enter your postal address.


13. Enter your City.



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14. Enter the first name of the person responsible for the account.

This is mandatory field.

15. Enter the surname of the person responsible for the account.

This is mandatory field.

16. Select the appropriate area code from the drop down box provided, then enter phonenumber.

This is a mandatory field. The phone number should be entered consecutively i.e. with nospaces.

17. Select the appropriate area code from the drop down box provided, then enter fax number.

This is a mandatory field. The fax number should be entered consecutively i.e. with nospaces.

18. Enter your email address.


19. Enter your customer reference number (if known).

This is for your use only it is not a mandatory field.

20. Click on your required services.

These are not mandatory fields. For explanation of the services listed see the availableproducts / services section of this document. Note a mobile phone number must beentered in the appropriate field if the SMS & WAP service is selected. This number shouldbe entered consecutively.

21. Select whether you want to be able to view sales and or valuation information by clicking in

the appropriate tick boxes.

22. Click in the "Multiple logons" tick box if required.

23. Click in the "Accept terms and conditions" tick box and click on Register.

You must accept the terms and conditions to be able to register as a subscriber. Theconfirm subscriber registration screen will then be displayed. This screen confirms yourregistration details, contact for account details and main user details.

You will receive a confirmation of registration email. Our Helpdesk team will confirm yourlogin user identification and password after your details have been processed andapproved. Your account will then be enabled.

If you registered as an individual or other business type your confirmation email willcontain a credit check request form. This form must be filled out and either mailed or faxedback to us on the fax number provided on the form. Your registration cannot be processeduntil we receive this form.


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Logon

You are able to logon from any page on the Quotable Value website.

1. Access the Quotable Value Web Site http://www.quotable.co.nz/ .2. Enter your User name & Password.

3. Click on the Logon button.

Why can't I login?

There may be several reasons why you are having difficulty logging into the system:

o Your account may have been de-activated. This will happen if it has not been used in

the last 3 months, or there have been problems with your account.

o Check that you are running Internet Explorer 5.0 or Netscape Navigator 6.0 or greater.

If you are using earlier edition browsers, you will be unable to access Infobase.


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Account maintenance

These screens are accessed by clicking on the Edit profile hyperlink on the side menu bar of most screens in

Infobase. It allows you to update your password and your reward card details (reward card details are applicable only

to casual users).

Casual user

How do I update my password?

1. Click the Change password radio button.

2. Enter your old password in the Old password text box.

3. Enter your new password in the New password text box.

Your password must be at least eight characters long and contain at least two letters and two numbers.

4. Confirm your new password by reentering it in the Confirm new password text box.

5. Click the Update profile button.

You are then navigated to the Address search screen and receive a confirmation email stating that yourdetails have been updated.


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How do I update my rewards card details?

1. Click the Change reward card and property info details radio button.

2. Select the appropriate rewards card from the drop down box.

3. Enter your rewards card number.



How do I change my email address?

Your email address is your user name if you are a casual user. To change your email address you must re-register

on the registration pages detailed in the registration section of this guide using your new email address. After re-

registering you should contact the Quotable Value Helpdesk to have you first account disabled.

Subscriber

How do I update my password?

1. Enter your old password in the Old password text box.

2. Enter your new password in the New password text box.

Your password must be at least eight characters long and contain at least two letters and two numbers.

3. Confirm your new password by reentering it in the Confirm new password text box.


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How do I change my email address?

To change your email address you must contact the Quotable Value Helpdesk.


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Data availability

From time to time we may have issues with the freshness of data presented in both Infobase and e-valuer.

We recommend you check the Data availability section to ensure the area you are interested in is not experiencing

any issues.

The Data availability page can be accessed from the side menu bar of the QV Online page.


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Billing detail

Checking your session and monthly activity

To assist you to keep track of the costs for Infobase during the day and month, select "Billing details" from the side

menu. A summary screen will display itemised costs accumulated since you logged on that day and for the currentmonth. For registered subscribers, all costs exclude GST.

In addition the total days charges are displayed at the top of every screen once you have logged on, as shown

below. Please note that at midnight, today's charges are reset to zero on both the menu bar and the today's

charges section of the billing detail screen.

Menu bar

Billing detail screen


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What does the enquiry type volume indicate?

Certificate of title

details

The number of Certificate of title details reports viewed.

Certificate of title

summary

The number of Certificate of title summary screens viewed.

CT owner search

results

The number of CT owner search results screens viewed.

Demographic

profile (National)

The number of National demographic profile reports viewed.

Demographic

profile

(Neighbourhood)

The number of Neighbourhood demographic profile reports viewed.

e-valuer The number of e-valuer reports that were successfully generated.

Hazard reports The number of Hazard reports viewed.

Legal description

search results

The number of Legal description search results screens viewed.

Property history The number of Property history screens viewed.

Property history

detail

The number of Property history detail screens viewed.

Rating valuation The number of Property details screens viewed

Sales detail The number of Sales detail screens viewed.

Sales history The number of properties you viewed a Sales history screen for.

Sales search

results (multi line)

The number of sales records returned on multi line searches. There can be up to 10

records per multi line sales screen.

Sales search

results (single

line)

The number of sales records returned on single line searches. There can be up to 10

records per single line sales screen.

Valuation search

results (multi line)

The number of valuation records returned on multi line searches. There can be up to 10

records per multi line screen.

Valuation search

results (single

line)

The number of Valuation search results (single line) screens viewed. There can be up to

10 records per single line screen.

Valuation search

results with

names (single

line)

The number of Valuation search results (single line) screens viewed with owners name.

There can be up to 10 records per single line screen.

If you need other session information please contact the Infobase team on the Help Desk, on 0800 651 133 or emailto [email protected].


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Pricing

The pricing screen can be located by clicking on either the QV Online, Infobase, e-valuer or Hazard report links from

the main logon screen before logging on, then selecting the Pricing link from the side menu bar.

This screen will display current pricing for all available Infobase products for both subscribers and casual users.

The pricing as at 3 September 2003 is shown below:

Results Screen Subscriber

(All prices exclude GST)

Casual User

(All prices include GST)

Registration $20.00 Free

Minimum monthly charge $30.00 Not applicable

Rating valuation $2.20 $2.95

Certificate of title summary Free Free

Certificate of title details $2.00 $3.95

CT owner search results Free Free

Legal description search results Free Free

Valuation search results (single line) $1.70 Not applicable

Valuation search results (single line) with name $1.00 $3.50

Valuation search results (multi line) $1.95 (per record) Not available

Sales history Not applicable $3.95

Sales detail $2.20 $2.95Sales search results (single line) $2.20 Not available

Sales search results (multi line) $2.20 (per record) Not available

Property history $3.80 $5.35

Property history detail Free Free

e-valuer $17.95 $24.95

Demographic profile (National) Free Free

Demographic profile (Neighbourhood) $3.95 $4.95

Hazard report $40.36 $49.95


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Help desk

If you are experiencing problems using Infobase, Quotable Value operates a Helpdesk who will assist you with your

queries.

Our Helpdesk hours are 7am 9 pm Monday to Friday.

Contact our Helpdesk on 0800 651 133 ormailto:[email protected]
mailto:[email protected]:[email protected]:[email protected]


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SMS

The SMSservice provides property information to Infobase subscribers using text messaging. Using your mobile

handset, you can dial up Infobase. By entering a Territorial authority (TA), Street number and Street name for a

specific property Infobase returns the Capital value, Land value and Value of improvements for that property. At thesame time that you receive the information on your handset as a text message, a Rating valuation report is emailed

to your email address.

Registering to use SMS

To be able to use SMS you must be registered as a subscriber and have selected the SMS service from the services

section of the subscriber registration page (refer to the Subscriber Registration section of this guide on

pages 34 36). If you are an existing subscriber and wish to add SMS to your selected services you need to contact

Quotable Value's Helpdesk on 0800 651 133.

How do I use SMS?

What information can I access?

Using SMS you can access current Rating valuations, one property at a time, including Capital value, Land value and

Value of improvements. Upon completion of a successful search you will also be emailed a full Rating valuation

report.

Searching

1. Enter 3645 as the number to text to.

2. Enter search criteria. The following search criteria are available:

o TA code (for a list of TA codes refer to Glossary of terms) This is the two digit numeric code

for a Territorial authority and is a mandatory field.

o Street number This is the street number of the property and is a mandatory field.

o Additional number This is any additional number for the property i.e. 2 a Johnson St. This is

an optional field.o Street name This is the name of the street the property is situated in and is a mandatory

field. This field also accepts wildcards i.e. Colombo could be entered as Colom*

o Street suffix This is the type of street i.e. Road, Street, Avenue. This is an optional field.

Please note that abbreviations are not accepted in this field, the full street type must be

entered.

An example of a typical search is below:

75 Woodhouse Avenue, Wellington would be entered as follows: 47 75 Woodhouse Avenue

Where 47 = Wellington TA, 75 = Street number, Woodhouse = Street name & Avenue = Street suffix.


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3. Send the text message.

You will then receive a text message containing the Rating valuation for the property searched and aRating valuation report will be emailed to your email address.

Search resultsA successful search will result in you being sent a Text message in the following format:

TA No, Street No, Additional No, Street name, CV 180 000, LV 46 000, VI 134 000

If the search is unsuccessful or more than one property meets the criteria submitted an error message will be

displayed as follows: 'Could not find x, please check spelling or TA'.

You may also receive the following messages:

'You are not a valid user' This message is sent if you are not a registered subscriber.

'Account closed' or 'Account disabled' This message is sent if you have registered as a subscriber but

your account is now closed or has been disabled. In this instance you should contact Quotable ValuesHelpdesk.


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WAP

The WAP service provides property information to Infobase subscribers via your WAP capable Telecom mobile

phone. Products such as e-valuer reports, Sale history's and Rating valuations are available using this service.

Registering to use WAP

To be able to use WAP you must be a Telecom mobile user, be registered as a subscriber and have selected the

WAP service from the services section of the subscriber registration page (refer to the Subscriber registration section

of this guide on pages 34 36). If you are an existing subscriber and wish to add WAP to your selected services you

need to contact Quotable Value's Helpdesk on 0800 651 133.

How do I use WAP?

What information can I access?

Using WAP you can access current Rating valuations, Sales history's' (up to the last five sales recorded on a

property) and an e-valuer estimate, one property at a time. Upon completion of a successful search you will also be

emailed the applicable report to your subscriber email address.

Logon & searching

1. Connect to Quotable Value's URL: www.quotable.co.nz\wap .

2. If you are a first time user you will be prompted to enter your cell phone number i.e. 027 111 1111.

If you are a registered user with the WAP service you will be navigated to the search screen. If you arenot registered or do not have access to the WAP service an error message will be displayed stating thatyou are an invalid user. If this is the case you should contact the Quotable Value Helpdesk.


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3. Enter search criteria and submit. The following search criteria are available:

o TA code (for a list of TA codes refer to Glossary of terms) This is the two digit numeric code

for a Territorial authority and is a mandatory field.

o Street number This is the street number of the property and is a mandatory field.

o Additional number This is any additional number for the property i.e. 2 a Johnson St. This is

an optional field.

o Street name This is the name of the street the property is situated in and is a mandatory

field. This field also accepts wildcards i.e. Colombo could be entered as Colom*.

o Street suffix This is the type of street i.e. Road, Street, Avenue. This is an optional field.

Please note that abbreviations are not accepted in this field, the full street type must be

entered.

An example of a typical search is below:

75 Woodhouse Avenue, Wellington would be entered as follows:

TA 47

Street number 75

Street name Woodhouse

Street suffix - Avenue

If the search criteria are valid you are then navigated to the report request screen. If not an appropriateerror message is displayed and you will need to redefine your criteria.

3. Select the report you wish to view and submit. The available reports are:

o Rating valuation

o Sales history

o e-valuer

For full detail on each of the above options refer to the Available products section of this document.

Search results

Rating valuationThe Rating valuation report results display on your mobile phone the following information:

o Capital value

o Land value

o Value of improvements

o Date revised

The full report will be emailed to your subscriber email address.


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Sales history

The sales history report results display on your mobile phone the following information for each of the last five sales

of the selected property:

o Agreement date

o Gross sale price


If there is no sales history for the selected property then an appropriate message will be returned.

e-valuer

The e-valuer report results display on your mobile phone the following information:

o Calculated estimated range of the current propertys gross value

o For each of the properties used for comparable sales:

o Street address

o Gross sale price

o Date of sale


If an e-valuer report is unable to be generated for the selected property then an appropriate message will be

returned.


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Searches

What search do I use?

Depending on the information you have or want, choose the appropriate search option from the

top menu.A quick guide to which search option to use can be found below:

Types of searches for subscribers:

Address search option

o Single property by street address (sales and valuations)

o List of properties in a street (sales and valuations)

o Range of properties in a street (sales and valuations)

Advanced search option

o Single property by QPID, Valuation reference, Certificate of title or Legal description(sales and valuations)

o Range of street numbers (sales and valuations) in a street (e.g. 1 - 30 Lan St)

o List of properties or sales by category, land area or other advanced criteria in a sales

group, Territorial authority (TA) or Region

o Search by a property name i.e. St James Theatre

CT owner search option

o List of properties by individual or company name

o

Option to use wildcard (*) search

Types of searches for casual users:

Address search option

o Single property by street address (valuations only)

o List of properties in a street (valuations only)

o Range of properties in a street (valuations only)

Advanced search option

o Single property by QPID, Valuation reference, Certificate of title or Legal description

(sales and valuations)

o Range of street numbers (valuations only) in a street (e.g. 1 - 30 Lan St)

o List of properties by category, land area or other advanced criteria in a sales group,

Territorial authority (TA) or Region

o Search by a property name i.e. St James Theatre (valuations only)

CT owner search option

o List of properties by individual or company name

o Option to use wildcard (*) search


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Searching for valuations or sales?

For subscribers both the Address search screen and Advanced search screen use the "Valuation or Sales" and One

line per result or Multi line results search buttons shown below. This allows you to chose the type and format of

results you wish to see. See pages 69 to 77 for examples of each of the types of screens available in Infobase.Casual users are only able to view sales for individual properties one at a time. This is done by identifying a property

and selecting the sales history report from the property details screen.

Type of information

Valuation or Sales

Click the radio button for the type of information you wish to see.

Exclude non-market

sales

Click this option to exclude sales that have a price/value relation of two or three.

See Glossary of terms for definitions.

Format for results

One line per result or Multi

lines per result

Click the radio button to select either one line per result or multi lines per result.

Click the Search button and the type of results screen you have requested will

display. If the search only finds one property or sale match the relevant detailscreens will be presented.

The Multi lines results are charged per unique record returned. On any one

screen, there can be up to 10 records.

For current prices check the pricing page at http://www.quotable.co.nz.

Prior to viewing results for the Multi line searches you will receive a warning

screen to confirm you wish to proceed. Click "Cancel" to return to the search

screen.

Note: There is no warning screen for individual property or one line per resultsearches.

Multi line warning


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Address search

This is the quickest way to locate details for a property when you know the address.

Search for a property by address

1. Select a region from the map of New Zealand displayed.

2. Enter the street name in the Street address combo box.

When entering a street name you need only enter in the first few letters of the name. Thecombo box self populates with streets in the region selected which match the lettersentered.

3. Enter the street number.

4. Enter additional street number. [Optional]

(The 'Additional No.' field is used for searching properties whose street number contains

'a's and 'b's' or for properties with suffixes like 1 - 50. If left blank the database will search

for all properties with the street number ignoring any suffixes the street number may

contain)

5. If you are a subscriber select whether you want valuations or sales and either one or multi

line results by clicking on the appropriate buttons.

6. Click on the Search button.


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Search for a list of properties or sales by address

1. Select a region from the map of New Zealand displayed.

2. Enter a range of street numbers, e.g. 1 to 15.

3. Enter the street name.

4. If you are a subscriber select whether you want valuations or sales and either one or multi

line results by clicking on the appropriate buttons.

5. Click the Search button.


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Advanced search

This is the quickest way to locate details for a property when you know either the QPID, Valuation reference,

Certificate of title, Legal description or want a range of rating valuations or sales by street number or category within

a Territorial authority.

Property search types

Property search types allow you to search for valuations or sales on an individual property by QPID, Valuation

reference number, Certificate of title or Legal description.

Search by Valuation reference number

1. Enter the applicable roll number.

2. Enter the applicable assessment number.

3. Enter the suffix if applicable.

4. Select search type i.e. Valuations or Sales (subscribers only).



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Search by QPID

1. Enter the applicable QPID.



Search by Certificate of titleThe certificate of title reference can be in two formats. The old formats are made up of a region plus volume and folio

numbers that are alphanumeric and vary in length. The new Landonline format is a single number of four or more

digits.

To search for a property with an old format CT reference:

1. Select a district from the Land district drop down box.

2. Enter the volume number.

3. Enter the folio number.



To search for a property in the new Landonline format:

1. Select "Landonline" from the Land district drop down box.

2. Enter "0" in to the Volume field.

3. Enter the numeric code into the Folio field.



Search by Legal description

Follow these steps to perform a simple legal description search.

Users are not able to search using complex criteria e.g. secondary parcel numbers, Maori names.

1. Select a district from the Land district drop down box.

2. Enter the parcel number.

This is an optional field but if used it will narrow the range of the search.

3. Select a plan type form the Plan type drop down box.

This field defaults to DP.

4. Enter the plan number in the Plan No. field.


Subscribers can only view valuation information using this search, to view sales information search by QPID,

Valuation reference or Certificate of title.


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Multiple property search

Search by property name1. Select a Territorial authority or enter a Territorial authority number or select a region.

One of these fields must be entered to perform this search.

2. Enter the property name.

Further criteria can be entered if required. Wildcards (*) can be used in this field.

3. Select search type i.e. Valuations or Sales and format of results i.e. one or multi line per

result (subscribers only).


Search by range of street numbers1. Select a Territorial authority or enter a Territorial authority number or select a region.


2. Enter the street number range in the from and to boxes i.e. 15 30.

If left blank the search will return results for the street entered.

3. Select a street name from the drop down box.

4. Select search type i.e. Valuations or Sales and format of results i.e. One or Multi line per



Search by category

1. Select a Territorial authority or enter a Territorial authority number or select a region.


2. Select a sales group from the Sales group drop down box.

This is an optional field but if used will narrow the range of the search. The search can berefined further by entering a range of street numbers and a street name or just a streetname.

3. Enter the categories you require. Up to two categories can be entered.

A wildcard '*' can be used i.e. RD* will return all ages of residential dwellings for the searchcriteria submitted. Please refer to the glossary of terms for category definitions.





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Search by sale date rangeThis option is only available for subscribers.





3. Enter the Sale date in the from and to text boxes.

The dates entered must be in the format dd/mm/yyyy. At least a Sale date to must beentered. Sale date to must be equal to or later than sale date from. If sale date to is notentered the default value is today's date.

4. Enter further search criteria if required.

5. Select search type i.e. Valuations or Sales and format of results i.e. one or multi line perresult (subscribers only).


Search by sale price rangeThis option is only available for subscribers.





3. Enter the Gross sale price in the from and to text boxes.

Sale prices entered should be numeric and entered without '$' signs. Only one of thesetwo fields needs to be entered for this search.

4. Enter further search criteria if required.





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Searching with advanced criteriaAll of the searches available can also be used in conjunction with advanced criteria. Only three additional

advanced criteria can be used at one time.

1. Enter the criteria for the desired type of search.

2. Click the Add advanced criteria hyperlink.

This navigates you to the Add advanced criteria screen. Refer to the following section onhow to use advanced criteria.

3. When advanced criteria have been selected click the Return to search hyperlink.

This navigates you back to the Advanced search screen with you advanced criteriadisplayed





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Adding Advanced Criteria

Advanced criteria availableAge Select up to two age bands from drop down lists.

Capital value Enter a start and/or end price range.

Do not use the $ or, symbols when entering price.

Floor area Enter a start and/or end floor area range

Floor area should be entered in square metres.


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Land use Select up to two land use codes from the drop down lists provided.

Land area Enter a start and/or end land area range.

Land area should be entered in hectares.

Net sale price

(Available to

subscribers only)

Enter a start and/or end price range.

Do not use the $ or, symbols when entering price.

Roof construction Select up to two roof construction material codes from drop down lists.

Wall construction Select up to two wall construction material codes from drop down lists.

Roll number Up to four distinct roll number can be selected.

Roll number range From and to roll numbers must be entered. The to roll number must be equal

to or greater than the from roll number.

Assessment

number range

Enter a from and to assessment number range. The assessment to number

must be greater than or equal to the assessment from number.

Sales input date

(Available to

subscribers only)

Enter a start and/or end sale input date range.

The date format of dd/mm/yyyy (e.g. 01/01/2000) must be used. You do notneed to enter an end date. If this field is left blank, the database will defaultto todays date. Use these fields to find sales that having been entered in thesystem recently.

To add additional criteria

1. Click on the desired criteria tick box.

2. Enter the criteria range(s).

3. Repeat this process for each advanced criteria required.

Only three advanced criteria can be used at one time.

4. Once all required advanced criteria have been selected click the Return to search button

at the bottom of the page.

This returns you to the Advanced search screen with the criteria selected displayed.


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To remove criteria

1. To remove selected advanced criteria click again on the desired criteria tick box.

This removes the initially selected criteria.

2. Repeat the process for all criteria you want to remove.

3. Click on the Return to search hyperlink.

This returns you to the advanced search screen with the deleted advanced criteriaremoved.


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CT owner search

This is the quickest way to locate details for a property if you know the individual or corporate name for the Certificate

of title owner.

Search by individual or company name

1. Select a Territorial authority from the drop down box or enter a Territorial authority number.

2. Select Individuals name or Corporate name.

A corporate name may be a family trust, public trust, company, district council, etc.

3. Enter the individual or corporate name.

A wildcard (*) search can be used in any of these fields.

4. Click the Submitbutton.


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Search results screens

There are four different search results screens, these are:

One line per result This screen is displayed when an address search, advanced search or CT

owner search returns multiple properties. The contents and options contained

on this screen are detailed on pages 69 81 of this document.

Subscribers will have selected the one line per result option to view thisscreen.

Multi lines per result

(Available to subscribers

only)

This screen is displayed when an address search or advanced search returns

multiple properties and multi lines per result was entered in either the address

or advanced search screens. The contents and options contained on this

screen are detailed on pages 69 81 of this document.

Property summary This screen is displayed when either a single property has been searched

from either the address or advanced search pages or a single property hasbeen selected from either the one line per result screen or multi lines per

result screen. The contents and options available from this page are detailed

on page 65 of this document.

Users are not charged for viewing this page.

Certificate of title summary This screen is displayed when a single property has been searched from the

CT owner search page. The contents and options available from the page are

detailed on page 67 of this document.

Users are not charged for viewing this page.


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Property summary

Once an individual property has been selected via the address or advanced search methods detailed in the previous

pages of this user guide you are navigated to the Property summary screen. This screen provides the platform for

obtaining full sales information, valuation information and other reports for the selected property.


Property details Street address, Quotable property id (QPID), Territorial authority, Outstanding

activity, Nature of improvements, Category, Last sale.


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Side links Address search Click to go to address search screen

Advanced search Click to go to advanced search screen

CT owner search Click to go to CT owner search screen

Property summary Click to go back to property summary screen

Billing detail Click to view current session and month billing details

Edit profile Click to view and or update user details



the session.

FAQ Click to view answers to frequently asked questions

Sample reports Click to view sample reports

Top links Quotable Value Click to be navigated to the

q Von Line User Guide

Documents