Q Solution Profile

7/29/2019 Q Solution Profile

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Company Profile

ABOUT Q-SOLUTION

Q-SOLUTION’s competitive edge lies in its ability to provide a one-stop solution service provider to its clients. With its core capability, Q-SOLUTION is also well placed with a comprehensive range of solutionsthat include the Queue Management Solutions, Security System,Electronic Display Panel System, Aviation System and the TrafficManagement Solutions and Software Development. What's more, westand by you with a 24/7/365 customer care services and technicalsupport that our clients themselves rate as truly outstanding

A clear perception of the growing requirement of the corporate world

in the area of IT & Support Services has enabled Q-SOLUTION to

develop programs of specific relevance for the present and the future.

CORPORATE HISTORY

Our company has a long, robust history, which began in the end of 2005 when Warid Telecom is going to start operation in BD. Sincethen, our company's name has changed more than once, but we'vealways retained our founders' spirit, grit, innovation andperseverance.

Over the years, we joined with other companies, each with their ownhistory, strengths and character. Q-Matic Technologies Asia Co. Ltd.,RiNTEL, Unicorn Software Solution, Block B Solution and Webart BD isour partner company for the effective customer services in this arena.

OUR MISSION

At Q-SOLUTION with Technical proficiency and expertise, we

cohesively integrate Network design and deployment with world class

high end network devices ensuring seamless connectivity, Dynamic

web design, with interactive programming, with database driven

content, to plan, build and deploy e- business and to emerge as one

of the top IT service provider. Our Contact Centre Solution enjoys a

large number of high profile corporate companies as our client

including Warid telecom.



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OUR PHILOSOPHY

The business philosophy of the company is to lay emphasis on Human

Values and Personal Relations. 'At Q-SOLUTION - Technology

meets emotions and limits are higher than the sky.' Great stress

is laid on proper communication, transparency and human relations,

which forms an integral part of the corporate culture. At Q-Solution,

we not only provide solutions or develop products but we develop

relationships.

We Innovate, Design & Integrate…...

We Dare to Make the Difference for our valued clients.....providing

innovative designs, excellent quality and customer satisfaction. Our

professional team of people are 100% committed to provide a total

integrated system to meet the needs of our clients who are seeking

for a comprehensive, customized and yet cost-effective solution. This

is ATT’s supremacy.



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Best Practice

THE FIRST STEP

As a newly formed team of creative professionals, Waveroamer had

the fortune of nourishing innovative ideas like implementation of

system engineering in every new born idea.

Subsystem design of the operational structure and “working as a

team” mentality in every expert involved gave birth to new sections

based on work specifications.

Waveroamer came out with the idea of work force based subsystems

at the very dawn of establishment. Now it enjoys the success of five

distinct organisations inside an umbrella organisation sharing the

same vision with individual group of expertise dedicated to their

respective goals.

Our individual segments are:

Q - Management System

Q - Signage System

Q – Security System

Q – Software

Q - Web

Q – Net



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Q-Management SystemPARTNER : Q-Matic Technologies Asia Co. Ltd.

Our vision and valuesValuing Time is at the heart of everything we do. We createremarkable customer experiences wherever we operate. Our goal is togive time back to those that use our solutions.

Commitment. We are passionate about our work and committed toexcellence in everything we do. We go the extra mile.Expertise. We demonstrate our experience through the questions weask. We use this knowledge to drive continuous improvement in ourwork.Teamwork. People are central to everything we do. We valueteamwork, and build long term relationships based on trust.Ownership. We are dedicated to delivering measureable results. Wetake responsibility for our performance and the outcomes

Go with the flow

Customer Flow Management is about managing the flow of yourcustomers and their experiences.

About CFM

At face value CFM, as in Customer Flow Management, may sound just

like any other three letter acronym, but it is a methodology thatmakes great business sense.

CFM is all about managing the flow of your customers and theirexperiences from their initial contact with your company, through toservice delivery. It also includes capturing their opinion after theyhave received the service.



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How does it work? First you need to understand your customer flow and how it affectsunderstanding into real business value. The improvement in customerflow often needs assistance from a

CFM system, implemented to meet improvement targets and KeyPerformance Indicators (KPIs). We know that a system implementedwithout CFM knowledge is often worse than no system at all.

Moreover, the six step CFM methodology helps us understand yourchallenges and the possibilities of your service operations.

And it works The benefits of CFM are significant. In the short term sales andproductivity can increase up to 30% and costs decrease up to 30%.

CFM also increases customer and staff satisfaction. It creates arelaxed atmosphere with a controlled and fair waiting process.Furthermore, it generates data and insights to drive ongoing businessThe most overwhelming proof of concept for CFM is the empiricalevidence from the retailers, banks, hospitals and public servicecenters that have already applied CFM with successful result. Overtime the approach has proven itself in a number of ways:• It is substantiated: it has existed and been developed for more than29 years• It is market independent: it has been successfully applied in morethan 122 countries

• It is industry independent: it has been applied in numerous industrysectors all over the world• It is thoroughly tested: there are a minimum of 51,800 solutionsimplemented worldwide• It is well accepted by users: it is estimated that 1.8 billion users, aquarter of the world's population, pass through the systems everyyear.

Our Customer

We have a running AMC, tri party agreement with Airtel BD Limited, IBM Bangladesh ltd.

and Q-SOLUTION.

http://www.q-matic.com/en/Int/What-weve-done/Retail/


http://www.q-matic.com/en/Int/What-weve-done/Finance/


http://www.q-matic.com/en/Int/What-weve-done/Health-care/


http://www.q-matic.com/en/Int/What-weve-done/Public-sector/










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Q- Signage/Electronic Panel System

PARTNER : Upcoming……..



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Q- Security System

PARTNER : Block B Solution

Q-Security Management provides integrated and customizedsolutions that cater to the security needs of our diverse group of

clients. Using the latest state-of-the-art technology, Q-Security provides innovative and cost-effective security management solutionsto meet our clients’ specific requirements and budget. As a full service provider, Q-Security Security management offersturn-key solutions that include access control, network security,detection systems, surveillance security, etc. our solutions aremodular and can be deployed individually or integrated with 3rd partysystems, to meet the various requirements of our clients.

IP CCTV System

Security Systems Co. offers complete range of CCTV

solutions using high-quality network cameras and

recording solutions.

Whether you are looking for a video surveillance

solution to secure the safety of people and places, or

to remotely monitor properties and facilities, we can

meet your needs.

ACCESS CONTROL SYSTEM

Security Systems Co. designs and installs IP based

Access Control Systems that integrate with other

building systems such as CCTV and Building

Automation Systems. Systems may include one door

up to hundreds of doors across multiple sites with

multiple verification options.

Time and Attendance hardware and software is

designed for the effective control and monitoring of staff attendance

OUR CUSTOMER Video Surveillance System

Agrani Bank (Mohakhali Branch), South East Bank (Elephant road Branch)

Dhaka Bank (Foreign Exchange Branch), PERSONA (Dhanmondi-27, Dhaka), Nexus Group (Vogra, Gazipur), Zaman group, Rafid

foods (Chuadanga)

CC Tv system & wi-fi NetworkingCassiopea Fashion, Hotapara Rajendropr

IP Based Video Surveillance System, IP PABX, Accounts Sytem

Jennys Shoes, Gulshan & Shyampur Dhaka, Konabari Gazipur, Beauty Masala Products (Tiger Brand), Shiromoni Khulna &

Chawkbazar, Dhaka. ETC…..



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Q- Software

PARTNER: Unicorn Software Solution ENTERPRISE SOLUTIONS

LOGIMATE SUPPLY CHAIN MANAGER:Due to the complex nature of freight forwardingbusiness, it’s essential for such companies to have goodsupply chain management software for achievingsuccess. Considerable amount of data has to be transferredbetween different parties for fast efficient operation. LogimateSupply Chain Manager helps the companies in automating andspeeding up their entire business process and reduces costs tosome great extent.

It will help to… Simplifying operational works which includes job PO

management, cargo receiving and consolidation management,container and warehousing management track and trace, agent,shipper, consignee and local buyer management etc.

Import operations management for both ocean and air services. Accounting features with different kinds of invoicing options. Generate various reports including customized reports. Web Portal for customers and administration. Provide notifications and alerts via email and other methods. Reduce turn around time. Automation of data collection and processing. Ensure business integrity by imposing access control levels.

LOGIMATE LOGISTICS MANAGER:Due to the complex nature of the business, maintaining alogistics business is never easy. Good logistics managementsoftware comes handy in this purpose.

It will help to… Maintain daily operations

Vehicle management Vehicle tracking Order management Manage accounting for the business

FINAMATE:FINAMATE is a web absed 3 tier accounting solution. Different

business follows different ways for accounting. It’s never easy to



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maintain the perfect accounting solution required for your

company. Flexible and robust features in FINAMATE made it easy

to implement in almost every business.

It will help to… Simplifying complex accounting operations of a company by

having different modules for accounts receiveable, accountspayable, inventory, manufacturing, bank transactions, generalledger etc.

Reduce turn around time.

Generate various reports including customized reports. Ensure business integrity by imposing access control levels. Manage different kinds of business with great customization

features.

E-Learning Suite:training systems. It has developed a complete and robust E-

Learning Suite is a secured web based complete training andlearning system with flexible and user-friendly interface. It isdesigned to fit any size educational institute.

It will help to… Manage the entire distant learning process with ease.

Suitable for 100% online classes as well as supplementing face-

to-face

Course management including completelecture

management, content management (Text, Audio, Video,

Slides etc.) workshop management.

Online query and counseling management including chat

management.

Virtual library management.

Easy to install on almost any platform that supports PHP.

OUR CUSTOMER Wings Bangladesh Ltd., Swift Logistics Services Limited, Farahtech LLC-USA, CIDA, D-Net,Chetts Property Services, Bangabandhu Medical College, Zakir & Co., ETC…..



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Q- Web

PARTNER: Web Art BD EXPERTISE BASED APPROACH

Our web developers are equipped with their expertise and are diverseenough to provide web site development in accordance with customerneed and specifications. Each of our web designer and developer iscommitted to deliver professional web development and web basedsolution to the highest level of client satisfaction.

We always met our commitment to carry out easy, fast and highquality web sites; custom designed and developed solutions alongwith excellent service. Usage of open source PHP, MySql for anyapplication made our legal obligation satisfactory to the clients.Besides, for interactivity we also use advanced technology like AJAXwhere appropriate. We follow its structure, placement except biddingissues. But in future we have a plan to offer Prepaid Cardtransactions, online payment and other service oriented products. Weare committed use SSL (Secured Socket Layer) certificate for oursecurity.

DYNAMIC WEBSITESCONTENT MANAGEMENT WEBSITES

ECOMMERCE WEBSITESOUR SERVICES:OUR DEVELOPMENT FEATURES

15-20 Page Custom built Web Site

Custom Database Solution Secured Product / Order Management

Real time info & Product Updates Web Based ADMIN Panel for Account Management Attractive Graphic Design

Search Engine Friendly Web Development Custom Online Quarry / Feedback Form

Web Site Stats and visitor tracking FREE Search engine submission Easily Upgradeable

Our Customer:

www.asthainterior.com, www.alaskabalustrading.com.au, www.taseenplasticbd.com,

www.chowdhuryandullah.com, www.chowdhuryandullah.com, http://www.baptex.com

Etc…

http://www.asthainterior.com/

http://www.alaskabalustrading.com.au/

http://www.taseenplasticbd.com/

http://www.chowdhuryandullah.com/


http://www.baptex.com/






http://www.taseenplasticbd.com/

http://www.alaskabalustrading.com.au/

http://www.asthainterior.com/



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Q- Net

OUR SERVICES INCLUDED BUT NOT LIMITED TO……

Local LAN/WAN design, installation, maintenance &

configuration.

Structured Cabling in Data Center.

Patch Panel Installation & Dressing.

Raised Floor Installation for the Data Center.

Networking Product Supply….

Female/Male cat6 Moduler, Cat6 Cable, STP & UTP cable,

connector, Connecting equipments.

OUR CUSTOMER

Former Warid Telecom BD Ltd. Installed more than 1200 Nodes over the country.Reliance Insurance Limited. Installed 280 Nodes @ Gulshan-Tejgaon link Road

Chung Hua @ Uttara. Installed 170 Nodes.

Civil Aviation Authority Bangladesh (Joint Project with MOBIWATCH closed circuit camera’s GATEWAY & NMSServer)

ETC…



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PRICING:

Our pricing is at least 5 to 10 times better than our competitors.

Some companies might offer you a cheaper package. But please

check out how many man hours they spend on your project.

EXPERIENCE:

We have over 6 years of experience in Queue Management, Security

System, Software Development, Web Designing and Network solution.

ACCURACY:

We always try and provide accurate information to our clients or

potential clients. We do not engage in any sales pitch or marketing

gimmicks.

KNOWLEDGE & EXECUTION:

We have successfully executed more than 100 web development and

search engine optimization Projects.



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Contact US

We are just a click or a phone call away.

Registered Office

1/10, Dhaka Housing, Adabar, Shamoly, Dhaka-1207

Bangladesh

Correspondence Office

23/3 Khilji Road, ASA Tower (10th Floor), Shamoly, Dhaka-1207

Bangladesh

Contact no: +88-0167-000-1244

E-mail: [email protected]

[email protected]

Skype: gp_jewel

URL: www.qsolutionbd.com

Chittagong Branch:

22/A Rahmatgonj

K.B. Abdus Sattar Road

Chittagong-4000

Contact:

Cell: +88-01611-152549

mailto:[email protected]






http://www.qsolutionbd.com/






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