Introduction to Thom Liggett and Performance Visualization Studios
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Thom Liggett has served as the CEO of Performance Proxies, LLC since its founding in 2003, along with its two wholly owned subsidiaries since their founding in 2006 (Performance Advisors, LLC and Performance Visualization Studios, LLC). Through Strategic Alliances, he has access to the information technology talent and resources of more than 50 professionals at firms with over $10 million in combined annual revenues. Thom has performed hundreds of stakeholder relationship assessments for companies of all sizes across more than 50 industry sectors globally; these efforts have identified Billions of dollars in annual earnings improvement for public & private companies.
Thom has 25 years experience in business and in consulting to top management and/or boards at public companies, private equity sponsored companies, and other private enterprises. He has been a principal investor, board member, executive officer, and/or top strategic advisor in 22 private M&A transactions with various stakeholders.
Thom’s experience includes the strategic design and tactical execution of corporate solution strategies, aggressive growth projects, start-ups, M&A transactions, complex post-acquisition integration challenges in public and private company environments, corporate consolidations and downsizings, organizational turnarounds, and distressed restructuring situations through Chapter 11 and Chapter 7 bankruptcy cases.
Thom is a member of the Association for Corporate Growth (ACG), the Turnaround Management Association (TMA), the Risk Management Association (RMA), the International Network for Social Network Analysis (INSNA), the International Fraternity of Phi Gamma Delta (FIJI), and he serves in senior Executive and Advisory roles with several companies.
Founded in June 2003, our Performance R&D Firm identifies and benchmarks financial value for companies. Our goals are to help clients to grow earnings and reduce risk. Client results are based upon the design, configuration, and operational performance of stakeholder relationship networks in context of their value chains.
We build Stakeholder Network Models to map & measure the economics associated with trade flows of products, services, information, money, and other resources among enterprise and industry stakeholders. Based on this proprietary research, we provide unique visual intelligence regarding the economic impact of each individual stakeholder on corporate performance.
We have invested over $3.5 million since 2006 to develop scalable research analytics, network mapping & measurement tools, and an enterprise grade collaboration and project management platform to deliver unique insights for clients.
We conduct high impact engagements to produce more cash from corporate stakeholders (i.e. clients, suppliers, employees) and we enable greater performance accountability and transparency:
Cash Accountability:
We benchmark cash inflow and outflow metrics for every single person and asset throughout the enterprise and identify three cash opportunity buckets by ease of capture: “quick”, “90 days”, and “1 year”. Phase 1 Assessments have been completed in < 30 days.
Performance Transparency:
We create “performance simulation models” during Phase 1 that provide a mechanism for ongoing measurement of key performance indicators (KPI’s) to the level of each individual, team, and asset throughout the enterprise. The data and results from these analyses may be deployed as “decision support” dashboards/metrics through corporate intranets for ongoing risk management, sustainability, performance accountability & transparency.
The “Burning Imperatives”Cash accountability & performance transparency
We break down financial statements into the business’s functional “value levers”, assign KPI’s to specific “Performance Accountability Teams”, and identify the relative performance of individuals within these team clusters.
Employees in each functional category, and within each “Performance Accountability Team”, are assessed and ranked for their relative performance using transactional and collaboration data (internal to companies), and benchmarked with proprietary PVS models.
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L o p e zF a a if o ,A lc a la ,T e r r y ,L a r im o r eN u n e z ,
F le w e lle n ,
A g u a y o ,
L in d ,
B a g w e ll,
L a r a ,
B u s t illo s ,
A c o s t a ,
A d a ir ,
B r it t ,
B a t e s ,
B o y d ,
C o r b e t t ,
C a s a le J r ,
C o c h r a n ,
C o le ,
C o lo m b o ,
C r e s p o ,
D u n n ,
D u v a ll,
E p s t e in ,
F ik s e ,F r iz z e ll,G a r c ia ,G ie s b r e c hG o n z a le zH e r r in g ,H o llin g s w o r tB a ile y ,B e r n h a r dB e r r y ,B ig g s ,B u r d e nC a r t e r ,C a s t ,
C h a s e ,
C h r is t ia n ,
C o b b s ,
C o e ,
C o t t e n ,
C o t y ,
C o t y ,
C o u r v ille ,
C u llis o n ,
G r o s s ,
H o lm e s ,
J a m e s ,
J o h n s o n ,
J o n e s ,
L a r o c c a ,
L e o n a r d ,L it t le ,L it t le ,M a c k ,M c B r id e ,M c C o n n e ll,M e t z ,N a r g o ,P a r k e r ,R o llin s ,S c h e n c k ,S o n n ie r ,S o r e n s e nT e r r ill,T r e v e n e n
W e n t h o ld ,
W in d h a m ,
W o o d s ,
B a u t is t a ,
C a ld e r o n ,
H e r n a n d e z
M a r lin ,
N u n e z ,
P e t r o s k y
V a ld iv ia
B e n a v id e z
P o llo c k ,
Z w ie r c a n ,
A d e r ,
A llis o n ,
A n d r e w s ,
E s p in o z a ,H a r r is o n ,L o p e z ,M a t h is ,M c D e a r m oM ic h e l- M aM o s le y ,O a t m a nO s o r io ,V a lla d a r e sA g u ila r ,B e e c r o f tB e r g e r ,B r a n d s t a e tC a n t u ,C u d d ,
D a s h e e
E v e r h a r t
F a r n e ll,
G e t s c h e
G u e v a r
H e r n a n d e z
H ig n it e ,
H o ld e n ,
J o n e s
L o r e n z a n o
M ir e le s ,
P a c h e c o ,
P u lg a r in
R o g e r s ,
S h a r k e y ,
S h if la r ,
S p a r k s ,
T a y lo r ,T u m lin s o n ,V a le n z u e la ,W in s t o n ,Z ie le z in s k i,B a c a ,B a t t a g lia ,H e y in g ,L a p la n t e ,L in v ille J r . ,A v in a ,L e c h u g a ,O r t iz ,M a llo y ,P a c k ,P e n r ic e ,P it t m o n ,
S c a n n e ll,
S e e m a n ,
S h a y ,
S h e p h e r d ,
S p e ig h t s ,
S t r e a t e r
V o ig t ,
W a r d ,
W e lc h ,
W ic h t e n d a h l
W illia m s ,
B e n a v id e s ,
B r o w n ,
C a n t u ,
C e n t e n o ,
C le m e n t s ,
D a y ,
E c h o ls ,
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M c C r a y ,
M c D o n a ld ,
M ila t o v ic h ,
M ile s ,
M o u n t ,
M u r r a y
R a t h b u r n ,
R e y n a ,
R o s a le s ,
R u b a lc a b a ,
S a lg a d o ,
S a n c h e z ,
S a n d e r s ,
B e r g ,
B ir d ,
C o llie r ,
S c h le t t ,
S t r a h a n
S w o r d s
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M e d f o r d
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N e ls o n ,
O 'C o n n o r
P e lle g r in o ,
P e n d e r g r a
P o lit a n o ,
R ic k ,
R o s e ,
S h u d ic k ,
S h u m a t e
T a y lo r ,
T a y lo r ,
T h o m p s o
T ie t z ,
W r ig h t ,
Z ille r ,
W ils o n ,
Z a m o r aA llr e d ,B r u m mC h ip p ,E llis o n ,G a lle g o s ,H a d le y ,J a n k o w s k iJ o h n s o n ,L o w s e t h ,N o r w ic k ,R a k e r ,R o s s ,S m it h ,T e n n a n t ,T im p e r le y ,T im p e r le y ,U n d e r w o o dW a lk e r ,W e lls ,
F r a n c io n e ,
F u m a g a lli,
H a r t n e y ,
S o t o ,
A k e r s ,
A le x ,
A n t illo n ,
A v g a r e s ,
B a c k e s ,
B a c o n ,
B a r n e s ,
B e c k ,
C a n n o n ,
E k b e r g ,
H e n d r ix ,
M a r in ,
M in g ,
M in g ,
O ls e n ,
A lle n ,
D a v is ,
E s q u ib e l,G o n z a le zH a r m o n ,H e r r e r a ,J o n e s ,R e y - p a y eS a d o s u kB o u la n g e rB r ig m a n ,C o o p e r ,F e r r in ,G iv e n s ,H a r r in g t o nL o r e n z ,O t e o ,T h y f a u ltZ e f f e l,A n d e r s o nC h e e s m a nC o lla r d ,G o o d n e r
H o lm a n ,
S m it h ,
T a y lo r ,
I n v e s t
O p e r a L o
O p C o
F u e l
S a l
G e n e r a l
O p
A c c
I n f o r
T r a n
H o l
Sales KPI’s
Operations KPI’s
Logistics Operations KPI’s
Accounting KPI’s
Credit KPI’s
Division Executive KPI’s
Corporate Executive KPI’s
Board KPI’s
Entity KPI’s
Stakeholder Groups & IndividualsBenchmarking Actual Performance vs. Expected KPI’s
Daily operating performance is typically not measured or managed to the level of individual accountability. Without measuring to this level of precision, significant performance weakness is “covered up” and the financial opportunities are “missed”.
Actual Client Example:
Measuring and managing to this level of detail is due primarily to a lack of perspective and discipline, not so much due to lack of data, technology, or time.
Monthly Division PerformancePerformance Accountability Team (one operating cluster’s performance)
One of the largest US based Energy companies wanted to differentiate and prove its value proposition to its top 600 US clients and top 200 Global clients.
Steps Taken:
Served as “subject matter expert” on stakeholder performance & network economics Participated in hundreds of meetings around the US Collected, analyzed, and reported on data
Deliverables:
Hundreds of client case studies Scalable IT Solution Published reports, stakeholder simulation models, and summary report videos
Impact:
Knowledge transfer Understanding of market opportunity Recognition of organizational competency limits Realization of boundaries to brand acceptance
A portfolio company “lost” 25% of its EBITDA after acquisition, owners needed answers & turnaround
Steps Taken:
Served as “subject matter expert” on stakeholder performance & network economics Participated in over one hundred meetings around the US Collected, analyzed, and reported on data
Deliverables:
New employee KPI measurement standards Scalable IT Solution Published reports, stakeholder simulation models, and summary report videos
Impact:
Knowledge transfer Understanding of specific business turnaround opportunities Increased performance transparency and cost accountability, improved performance Recognition of organizational competency limits Realization of post acquisition integration challenges (IT and staff)
A large Mining & Heavy Construction Company wanted centralized cost control throughout their fragmented operating companies (57 acquisitions over 10 years).
Steps Taken:
Served as “subject matter expert” on stakeholder performance & network economics Participated in over one hundred meetings around the US Negotiated with suppliers on behalf of client Collected, analyzed, and reported on data
Deliverables:
New procurement standards Scalable IT Solution Published reports, stakeholder simulation models, and summary report videos
Impact:
Knowledge transfer Understanding of market opportunity Recognition of organizational competency limits Realization of boundaries to program acceptance
A corporate development team wanted due diligence on an investment opportunity with Native American tax considerations.
Steps Taken:
Served as “subject matter expert” on stakeholder performance & network economics Participated in many meetings around the US Conducted site surveys on real estate alternatives Collected, analyzed, and reported on data
Deliverables:
Investment structure options Business model analysis & recommendations Published reports, stakeholder simulation models, and summary report videos
Impact:
Knowledge transfer Understanding of market opportunity Recognition of organization competency limits Realization of boundaries to Native American tax exemption status
Our Strategic Alliance with Vestige Ltd. provides access to specialists in computer forensics, e-discovery methods and tools. This assures that data collected from clients is most accurate and legally protected for sensitive client engagements. Vestige is a Microsoft Gold Certified Partner.
This capability assures that we can ramp up to support client engagements nationally.
All intellectual property ownership for software development work (e.g. PVS) remains solely with Thom Liggett and his companies.
Our Strategic Alliance with FIT Technologies provides access to specialists across a broad spectrum of network security, information technologies, and application development . FIT Technologies is a Microsoft Gold Certified Partner, Cisco Premier Partner, and VMWare Enterprise Partner.
This capability assures that we can ramp up to support client engagements nationally.
All intellectual property ownership for software development work (e.g. PVS) remains solely with Thom Liggett and his companies.
The StakeholderNetworks.com site is a proprietary web services environment that enables any individual or organization to quickly map, measure, and manage their “stakeholder relationship networks.” Specifically, the networks are analyzed and benchmarked to enable quantifiable improvements for specific stakeholders in the networks (e.g. YOU).
The system is unique in its approach to measuring business, economic value, and risk as explicit derivations of the collection and configuration of intra-organizational and inter-organizational relationship networks. The process is performed with detailed transactional and stakeholder collaboration data, much like performing a “blood test” to quickly assess the health of humans. The most proprietary aspects of the mapping, measurement, and scoring systems are documented in a pending patent application for Performance Proxies, LLC (“P2”) :
P2index tm: Standards based reference library of stakeholder network structure & dependency models to support rapid network mapping & diagnostics.
P2scores tm: Standards based performance scoring system for measuring & benchmarking stakeholders in context of P2index tm scenarios.
Performance Visualization Studios, LLCc/o FIT TechnologiesIDEA Center Building1375 Euclid Ave., Suite 500Cleveland, OH 44115www.StakeholderNetworks.com
Thom Liggett, Principal ConsultantPhone: 330-671-8367Email: [email protected]