Push or Pull: Making Training Work for Your Organization

Presenting Today

Dean PicheePresident and CEO,

[email protected]

Krista BrubakerMarketing Coordinator

[email protected]

Follow along on Twitter: #BizWebinar @BizLibrary

www.bizlibrary.com/free-trial BizLibrary helps organizations succeed by improving the way employees learn.

Trends in Employee Training

- The Science of Learning

- The Importance of Learning Reinforcement

- Competency-Based Program Development

- Learning in The Cloud

- The Emergence of Video as the Dominant Approach to Mobile Learning

- MicroLearning

Trend #1: The Science of Learning

Trend #2: The Importance of Learning Reinforcement

Trend #3: Competency-Based Program Development

Trend #4: Learning in the Cloud

Trend #5: The Emergence of Video as the Dominant Approach to Mobile Learning

Trend #6: MicroLearning

What current training trends are impacting your organization?

Let us know in chat.

PushPul)

Case Studies of Mandatory and Elective Training Programs

Push Training Pull Training

Agriculture Professional Services Telecommunications Wholesale

Push or Pull

Push

Pullvs

Self-Directed & “Other-Directed” Learning

Self-Directed Learning or “Pull”

- Learner makes decisions

- Learner selects and carries out goals, objectives methods and means

- Works for formal or informal approaches

- Encourages self-recognition

Other-Directed Learning or “Push”- Supervisors sending employees to

required compliance training

- Someone else sets goals and evaluations

- Most recognized form of learning

- Generic to accommodate needs of most learners

- Not everyone may need it

- Could include employee development

Benefits of Push and Pull Training

Push Pul)

Benefits of Push Learning

Large number of employees learn at once

Accurate, up-to-date content

Quicker ramp up for employees

Can include a variety of training methods conforming to adult learning principles

Benefits of Pull Learning

Less costly/more time efficient

More personal/less intimidating

SME can be more willing to share knowledge

Employees less resistant to learning

Low LearnerCompletion

High LearnerEngagement

LongRunway to

Success

High LeanerAppreciation

Suited forJust In Time

Learning

High LearnerCompletion

ShortRunway to

Success

Low LearnerAppreciation

Suited forCompliance

Training

Low LearnerEngagement

PUSH PULL

vs

Pull

Push

Learner Engagement

PullPushMore engaged

Understands the power of knowledge

Risk: Content won’t be viewed

Get learner buy-in

Risk: Poor perception of required learningfrom past experience

Suited For Which Type of Training

Just in Time Training

Compliance Training

vs

Learner Appreciation

Push

Pull

Runway to Success

ss Pull

ss Push

Bob Mosher Jane Hart Jay Cross Marcia Conner Roger Schank

The Experts Weigh In…

The Global Economy is Shifting

"At some point people, and by this I mean school boards, governments, universities, and average citizens, have to get over the idea that there should be any requirements at all in school."- Roger Schank

The Case for Formal Training

- Reflect the real world

- Help employees know what they need to know

- Help achieve company goals

Which statement best describes your organization’s learning strategy?

a) More Push Learningb) More Pull Learningc) 50/50 Balance Between Push

and Pull

Adding Pull Strategies to Push Learning

Strategies

Adding Push Strategies to Pull Learning

Strategies

Use a Curated Playlist

Keep Score

Push Notifications

MicroLearning

Making the Case for MicroLearning

Decentralized Workforce

On-demand Access

Adapt to Changing

Needs

Use Social

Learning Reinforcement

The Forgetting Curve with Learning Reinforcement

Push & Pull – Getting the Right Mix

Key Takeaways

Adding Pull Strategies to Push Learning

- Microlearning- Book Club

- Add Reinforcement

Getting the Mix Right…. Push & Pull

Adding Push Strategies to Pull Learning

- Curated Playlists or Pathways- Keep Score

- Push Notices

Video Course: Learning Retention Strategies

Interactive Video: Beginning Development for Training Programs

Try out these video lessons and more!

Thousands of videos and unlimited access for your employees.

www.bizlibrary.com/free-trial