Fire & Fireplace Collection 2020 Edition PASSION IN DESIGN PureGlow
Fire & Fireplace Collection 2020 Edition
P A S S I O N I N D E S I G N
PureGlow
2
Cont
ents
Fireplace Surrounds 4Stanford Grey Paint 6Hanley White & Grey 7Hanley Grey Paint 8Himley Aegean Limestone 9Stanford Natural Oak 10Westbury White Mist & Grey Slate Paint Finish 11Wenlock Aegean Limestone 12Hanley Grey & Oak 13Stanford White 14Hanley Natural Oak 15Whitton Natural Oak 16Stretton Natural Oak 17
Fireplace Suites 18Kingsford Portuguese Limestone 20Drayton Portuguese Limestone 21Drayton Portuguese Limestone 22Harvington Portuguese Limestone 23Wychbury Portuguese Limestone 24Hanley Portuguese Limestone 25
Lydia Illusion Suites 26Lydia XP10 27Lydia XP20 28Lydia XP30 29
Fuel Beds 30Electric 30Gas 31
Fire Options 32Langley 33Lytton 33Jubilee 33Annabelle 34Bauhaus 34Blenheim 34Carmen 35Churchill 35Chloe 36Daisy 36Grace 37Juliet 37Lydia 38Media 38Charlotte 38Sienna 38Zara 39
Dimensions 40
Flue Types 42
Specification 43
General Information 46
Guarantee 47
3
5
Fireplace SurroundsWhatever the style of your home or personal taste, you are certain to find a PureGlow fire surround that is just right for you.
If your heart is set on a stone surround then we have a range of two finishes for you to consider, see below for details. If a wood finish is your preference, you will appreciate the warmth and character of our Natural Oak and painted finish surrounds.
Aegean Limestone Completely natural, it is composed of tiny fossils and other organisms that at one time formed part of the sea bed.
Portuguese limestone These surrounds feature natural variations such as shading, veining, fossils and crystal markings. As a consequence every fireplace is totally unique.
Surround Pictured:54” Westbury surround in white mist with grey slate inlay finish including LED downlights. Featured with Grace Satin Illusion Electric® coal fire and Granite back panel & hearth
Fire
plac
e Su
rroun
ds
6
54” Grey Paint Surround featuring LED DownlightsStanford
Featured with Juliet full polished illusion electric® log fire and Perla Roma back & hearth
48” surround also available
Fire
plac
e Su
rroun
ds
48” Natural Oak
7
48” Natural Oak54” White and Grey Paint Surround featuring LED DownlightsHanley
Featured with Grace Satin illusion electric® coal fire and black Granite back & hearth
48” surround also available
Fire
plac
e Su
rroun
ds
8
58” Aegean Limestone SurroundHimley
54” Grey Paint Finish SurroundHanley
Featured with Juliet full polished Illusion electric® log fire and Perla Roma back panel & hearth
Fire
plac
e Su
rroun
ds
48” surround also available
9
58” Aegean Limestone SurroundHimley
Featured with a Lytton high efficiency gas coal fire and 54” black Granite hearthFi
repl
ace
Surro
unds
54” Grey Paint Finish Surround48” surround also available
10
54” Natural Oak Finish Surround featuring LED DownlightsStanford
Featured with Carmen full-polished gas coal fire and black Granite back & hearth
Fire
plac
e Su
rroun
ds
48” surround also available54” White Mist Surround with Grey Slate Inlay Finish
Westbury
11
54” Natural Oak Finish Surround featuring LED Downlights48” surround also available
54” White Mist Surround with Grey Slate Inlay FinishWestbury
Featured with Grace Satin illusion electric® coal fire and black Granite back & hearth
Featuring LED Downlights. 48” surround also available
Fire
plac
e Su
rroun
ds
12
54” Aegean Limestone SurroundWenlock
Featured with a Jubilee high efficiency gas coal fire in Highlight finish & 54” black Granite hearth
Fire
plac
e Su
rroun
ds
13
54” Aegean Limestone Surround 54” Grey Paint Finish Surround & Oak Shelf with LED DownlightsHanley
Featured with Juliet Highlight Illusion electric® log fire and Perla Roma back & hearth
48” surround also available
Fire
plac
e Su
rroun
ds
14
54” White Paint Finish Surround with LED DownlightsStanford
Featured with Grace Satin illusion electric® coal fire and Granite back & hearth
48” surround also available
Fire
plac
e Su
rroun
ds
15
54” White Paint Finish Surround with LED Downlights48” surround also available
54” Natural Oak Finish Surround with LED DownlightsHanley
Featured with Juliet highlighted illusion electric® log fire and black Granite back & hearth
48” surround also available
Fire
plac
e Su
rroun
ds
16
54” Natural Oak Finish SurroundWhitton
Featured with Media Brass illusion electric® coal fire shown with Granite back & hearth
48” surround also available
Fire
plac
e Su
rroun
ds
17
54” Natural Oak Finish Surround48” surround also available
48” Natural Oak Finish SurroundStretton
Fire
plac
e Su
rroun
dsFeatured with Bauhaus Antique Brass gas fire and Perla Roma back & hearth
18
19
Fireplace SuitesOur collection of fireplace suites has something for everyone. From traditional to contemporary styles in a great range of finishes and colours.
Our suites come complete with a back panel or slip set, surround and hearth. Simply add your appliance.
All the suites work in combination with our extensive range of gas and electric appliances.
Suite Pictured:54” Hanley suite in Portuguese limestone featuring a Juliet Full Polished Illusion electric® log fire with 54” Portuguese limestone back & hearth
Fire
plac
e Su
ites
20
48” Portuguese Limestone SuiteKingsford
Featured with an Annabelle gas coal fire and Portuguese limestone back & hearth
Fire
plac
e Su
ites
50” Portuguese Limestone SuiteDrayton
21
48” Portuguese Limestone Suite 50” Portuguese Limestone SuiteDrayton
Featured with a Chelsea Small frameless gas log fire and Portuguese limestone slip set and hearthFi
repl
ace
Suite
s
22
50” Portuguese Limestone Suite Also available with LED Downlights
Drayton
Featured with a Zara gas coal fire and Portuguese limestone back & hearth
Fire
plac
e Su
ites
54” Portuguese Limestone SuiteHarvington
23
50” Portuguese Limestone Suite Also available with LED Downlights
54” Portuguese Limestone SuiteHarvington
Featured with a Churchill chrome trim gas coal fire and Portuguese limestone back & hearthFi
repl
ace
Suite
s
24
54” Portuguese Limestone SuiteWychbury
Featured with a Chloe highlighted gas coal fire and Portuguese limestone back & hearth
Fire
plac
e Su
ites
54” Portuguese Limestone Suite featuring LED DownlightsHanley
25
54” Portuguese Limestone Suite 54” Portuguese Limestone Suite featuring LED DownlightsHanley
Featured with a Chelsea Tall frameless gas log fire and Portuguese limestone slip set & hearthFi
repl
ace
Suite
s
26
LydiaIllusion Electric® Fire
ECO Design CompliantElectronic temperature control7 day 24 hour programmable timerAdaptive start controlOpen window detection
Design FeaturesFull depth flame pictureHigh definition split log fuel bedAdjustable flame effectRemote ControlSilent flame effect750W / 1500W heat settings
The Lydia Illusion Electric® features a unique fascia available in pure black or brushed stainless steel together with high definition split log fuel bed.
27XP10 Suite including Lydia Illusion Electric® log fire in stainless steel finish
White Mist Surround with Grey Slate Inlay FinishLydia Illusion Electric XP10 Suite
Lydi
a Il
lusio
n El
ectri
c Su
ites
28 XP20 Suite including Lydia Illusion Electric® log fire in black finish
White Mist Surround with Grey Slate Inlay FinishLydia Illusion Electric XP20 Suite
Lydi
a Il
lusio
n El
ectri
c Su
ites
Featuring LED Downlights
29
White Mist Surround with Grey Slate Inlay FinishLydia Illusion Electric XP30 Suite
XP30 Suite including Lydia Illusion Electric® log fire in stainless steel finish Ly
dia
Illu
sion
Elec
tric
Suite
s
Featuring LED Downlights
30
Electric The Illusion Electric® embodies the ambiance of the open fire. It’s high definition log, split log and coal fuel beds enhancing the unique full depth flame picture.
Coal Log
Split Log (Lydia only)
Illusion Electric Design features:
Fuel beds available for electric:
� High definition log or coal fuel bed� Multi-functional remote control� Dimmable LED flame effect� Slimline fit 75mm depth� ECO Design Compliant� Electronic room temperature control� 7 day 24 hour programmable timer� Adaptive start control� Open window detection
View the full range on pages 32-39Fu
el B
eds
31
GasPureGlow offer a stunning range of gas fires for all tastes, ranging from traditional
inset and full cast fires to the more contemporary frameless and hole-in-the-
wall styles. Our unique range of high-quality cast surrounds are handcrafted and
available in a wide range of finishes.
Coal Log (Juliet only)
Pebble
Gas Design features:
Fuel beds available for gas:
� Radiant Heat� Full depth/slimline/HE Cast� Manual/slide control/remote options� Coal/pebble/log fuel bed options� Unique cast frame designs
View the full range on pages 32-39 Fuel
Bed
s
32
OptionsFireAvailable in a variety of attractive and practical finishes, our gas and electric fires provide the perfect blend of elegant style and energy efficiency.
The type of chimney featured in your home may determine the type of fire you install (please turn to page 42 to identify which is best for you).
Gas and electric fires have very distinct flame and aesthetic qualities. A glance at the close-up images displayed here should help you appreciate the style of each before making your choice.
33Jubi
lee
Gas
Open-fronted HE gas convector coal fire
Glass-fronted HE gas convector coal fire
Fire
Opt
ions
Lytto
n
Open-fronted HE gas convector coal fire
Glass-fronted HE gas convector coal fire
Gas
Lang
ley
Decorative gas coal fire (available as solid fuel kit)
Gas
34
Anna
belle
ElectricGas
Highlighted gas coal fire Highlighted illusion electric® fire
Bauh
aus
ElectricGas
Polished gas coal fire Antique Brass gas coal fire Polished illusion electric® fire Antique Brass illusion electric® fire
Blen
heim
ElectricGas
Chrome gas coal fire Brass gas coal fire Chrome illusion electric® fire
Brass illusion electric® fire
Fire
Opt
ions
35Fi
re O
ptio
ns
Carm
enCa
rmen
Hole
-in-th
e-w
all
Electric
Electric
Gas
Gas
Black gas coal fire
Black gas coal fire
Full Polished gas coal fire
Full Polished gas coal fire
Black illusion electric® fire
Black illusion electric® fire
Full Polished illusion electric® fire
Full Polished illusion electric® fire
Black & chrome gas coal fire Black & brass gas coal fire
Gas
Chur
chill
36
Chlo
eGas
Electric
Highlighted gas coal fire
Highlighted illusion electric® fire
Black gas coal fire
Black illusion electric® fire
Full Polished gas pebble fire
Full Polished illusion electric® fire
Fire
Opt
ions
Daisy
ElectricGas
Chrome gas ceramic coal fire (Satin finish also available)
Brass gas ceramic coal fire Chrome illusion electric® fire (Satin finish also available)
Brass illusion electric® fire
37Fi
re O
ptio
ns
Grac
eElectricGas
Chrome gas coal fire Brass gas coal fire Chrome illusion electric® fire
Brass illusion electric® fire
Julie
t
Gas
Electric
Highlighted gas coal fire
Highlighted illusion electric® fire
Black gas coal fire
Black illusion electric® fire
Full Polished gas pebble fire
Full Polished illusion electric® fire
38
Fire
Opt
ions
Med
iaLy
dia
Electric
Electric
Gas
Polished gas coal fire Antique Brass gas coal fire Polished illusion electric® fire Antique Brass illusion electric® fire
Sien
na
Gas
Satin brushed gas ceramic coal fire
Char
lotte
Gas
Satin brushed gas ceramic coal fire
Brushed stainless steel illusion electric® fire
Black illusion electric® fire
39Fi
re O
ptio
ns
Zara
Gas Electric
Graphite gas coal fire Graphite illusion electric® fire
Full Polished gas coal fire Full Polished illusion electric® fire
Our fires come in a range of finishes, so there is bound to
be one that is perfect for you.
Match your fire with one of our superb surrounds for a totally
stunning effect.
Hand crafted, our unique designs add a touch of
individuality to any room.
We use only the highest quality materials on our fires, so
the closer you get, the more beautiful they look.
40
54”
48”
All PureGlow suites consist of a surround, back panel or slip set and hearth, the dimensions of which are shown here in millimeters.
Please note that overall heights do not include depth of hearth.
HanleyHanley Harvington
Drayton Hanley HanleyDrayton
Hanley54”54”
50” 48” 48”50”
54” 54”
PureStone Suite 3” rebatePureStone Suite 3” rebate PureStone Suite 3” rebate
PureStone Suite 3” rebate Surround 1-3” rebate PureStone Suite 3” rebatePureStone Suite 3” rebate
Surround 1-3” rebate
Portuguese LimestonePortuguese Limestone & Slips Portuguese Limestone
Portuguese Limestone Natural Oak FinishGrey Paint with Oak ShelfWhite & Grey PaintGrey Paint Finish
Portuguese LimestonePortuguese Limestone & Slips
Natural Oak FinishGrey Paint with Oak ShelfWhite & Grey PaintGrey Paint Finish
Fire
plac
e Di
men
sions
1370
2001090
815
1370
830
1270
200
1020
1270 381
750770
Dimensions
41
Himley
Whitton
Westbury
Stanford
Stretton Wenlock
Wychbury
Kingsford
Whitton
Westbury
Stanford58”
54”
54”
48”
48” 54”
54”
48”
48”
48”
54”
PureStone Surround 3” rebate
Surround 1-3” rebate
Surround 1-3” rebate
Surround 1-3” rebate
Surround 1-3” rebate PureStone Surround 3” rebate
PureStone Suite 3” rebate
PureStone Suite 3” rebate
Surround 1-3” rebate
Surround 1-3” rebate
Surround 1-3” rebate
Aegean Limestone
Natural Oak Finish
White Mist with Grey Slate Inlay Finish
Natural Oak FinishWhite PaintGrey Paint
Natural Oak Finish Aegean Limestone
Portuguese Limestone
Portuguese Limestone
Natural Oak Finish
White Mist with Grey Slate Inlay Finish
Natural Oak FinishWhite PaintGrey Paint
Fire
plac
e Di
men
sions
916
916
1372
1601350
1463
227
790
13701220
210
210
910910
865720
12701150 190190
1110
1110
42
These are commonly found in older houses (pre-1960) and are identifiable by a 7” (180mm) or greater diameter flue. Prior to installation of a new fireplace, an existing flue must be structurally sound and checked for blockages.
These are found either in an older house where the existing flue has been lined with a proprietary steel flue or in a newer house with a steel flue built in. Identifiable by a 5” (130mm) or greater diameter flue and a steel flue terminal.
Many newer properties that do not have chimneys are fitted with pre-cast flues made from hollow concrete or clay blocks. These travel vertically up through the cavity wall of the property to a ridge vent or metal flue terminal on the roof.
Modern houses often have no chimney and one option is a PureGlow balanced flue gas fire from our high efficiency cast fire range. Another option when no chimney is available is an electric fire which can be located in virtually any room in the house.
The heat source you can have in your home is largely dependent on the type of chimney you have. Please check your own requirements with your fireplace retailer or installer.
Clas
s 1
Clas
s 2
Pre-
fabr
icate
d Pr
e-ca
st
Flue TypesCl
ass
2N
o ch
imne
y
Flue
Typ
es
43
Zara
Carmen (hole-in-the-wall) Carmen Inset Standard Inset
Annabelle/Juliet/Chloe
Churchill
ZARAANNABELLE/JULIET/
CHLOECHURCHILL
CARMEN HOLE IN THE WALL
CARMEN INSET STANDARD INSET
AVAILABLE TYPES NG - Class 1 (full depth)NG - Class 2 (slimline)
NG - Class 1 (full depth)NG - Class 2 (slimline) NG - Class 1 (full depth) NG - Class 1 (full depth)
NG - Class 2 (slimline)NG - Class 1 (full depth)NG - Class 2 (slimline)
NG - Class 1 (full depth)NG - Class 2 (slimline)
FUEL BED OPTIONS Coal or Pebble Coal or PebbleLog (Juliet only) Coal or Pebble Coal or Pebble Coal or Pebble Coal or Pebble
AVAILABLE FINISHES GraphiteFull-polished
Pure BlackHighlight polished
Full polished (exc. Annabelle)
Brass (Juliet only)
Black with chrome trimBlack with brass trim
Pure BlackGraphite
Full-polished
Pure BlackGraphite
Full-polished
CONTROL TYPE Manual or fingerslide** Manual or fingerslide** Manual Manual Manual Manual
OUTPUT/RATING Class 1: 3.5kW / FClass 2: 3.2kW / F
Class 1: 3.5kW / FClass 2: 3.2kW / F Class 1: 3.5kW / F Class 1: 3.5kW / F
Class 2: 3.2kW / FClass 1: 3.5kW / FClass 2: 3.2kW / F
Class 1: 3.5kW / FClass 2: 3.2kW / F
INSTALLATION Inset Inset Inset Inset Inset Inset
FASCIA DIMENSIONS See diagram above See diagram above See diagram above See diagram above See diagram above See diagram above
OPENING DIMENSIONS
CLASS 1
Height min 540 max 575
Width min 375 max 450
Height min 540 max 575
Width min 375 max 450
Height min 540 max 575
Width min 375 max 450
Height min 540 max 575
Width min 375 max 450
Height min 540 max 575
Width min 375 max 450
Height min 540 max 575
Width min 375 max 450
OPENING DIMENSIONS
CLASS 2
Height min 540 max 575
Width min 350 max 450
Height min 540 max 575
Width min 350 max 450
n/a
n/a
Height min 540 max 575
Width min 350 max 450
Height min 540 max 575
Width min 350 max 450
Height min 540 max 575
Width min 350 max 450
GUARANTEE 3 years 3 years 3 years 3 years 3 years 3 years
Bauhaus(antique or polished)
All dimensions in mm*The spigot outlet of the fire is 560mm high but should fit into the gather at the top of the fireplace as the appliance is fitted. Any modifications to the fireplace opening must be to a height of 560mm min.**Fingerslide available on class 1 only
Grace(brass, chrome or satin)
Blenheim(antique or polished)
Media(brass or polished)
Daisy(brass, chrome or satin)
Wave(brass or polished)
Specifications
Gas
Spec
ifica
tions
44
Chloe
Annabelle Carmen (hole-in-the-wall)
Juliet Zara
Fret and Trim option
Carmen Inset
Lydia
CHLOE JULIET ANNABELLEZARA/CARMEN/HOLE-IN-
THE-WALLFRET AND TRIM OPTION LYDIA
AVAILABLE TYPES Supplied with log set or coal
Supplied with log set or coal
Supplied with log set or coal
Supplied with log set or coal Supplied with log set or coal Supplied with split
log set
FUEL BED OPTIONS Illusion electric inset Illusion electric inset Illusion electric inset Illusion electric inset Illusion electric inset Illusion electric inset
AVAILABLE FINISHESPure BlackHighlight
Full-polished
Pure BlackHighlight
Full-polished (exc. Annabelle)
Brass
Highlight polished GraphiteFull-polished Brushed Stainless Steel
EFFICIENCY LED Flame Effect LED Flame Effect LED Flame Effect LED Flame Effect LED Flame Effect LED Flame Effect
CONTROL TYPE Remote Control/Manual Remote Control/Manual Remote Control/Manual Remote Control/Manual Remote Control/Manual Remote Control/Manual
OUTPUT750kW / 1500kW
heater thermostatically controlled
750kW / 1500kW heater thermostatically
controlled
750kW / 1500kW heater thermostatically
controlled
750kW / 1500kW heater thermostatically
controlled
750kW / 1500kW heater thermostatically controlled
750kW / 1500kW heater thermostatically
controlled
INSTALLATIONSlimline fit (75 depth)
Free standing(spacer kit available)
Slimline fit (75 depth)Free standing
(spacer kit available)
Slimline fit (75 depth)Free standing
(spacer kit available)
Slimline fit (75 depth)Free standing
(spacer kit available)
Slimline fit (75 depth)Free standing
(spacer kit available)Slimline fit (75 depth)
FASCIA DIMENSIONS See diagram above See diagram above See diagram above See diagram above See diagram above See diagram above
OPENING DIMENSIONS Height min 565 max 585Width min 408 max 440
Height min 565 max 585Width min 408 max 440
Height min 565 max 585Width min 408 max 440
Height min 565 max 585Width min 408 max 440
Height min 565 max 585Width min 408 max 440
Height min 565 max 585Width min 408 max 440
ENGINE SIZE See diagram above See diagram above See diagram above See diagram above See diagram above See diagram above
GUARANTEE 2 years 2 years 2 years 2 years 2 years 2 years
Bauhaus(antique or polished)
All dimensions in mm
Grace(brass, chrome or satin)
Blenheim(antique or polished)
Media(brass or polished)
Daisy(brass, chrome or satin)
610
665
Elec
tric
Spec
ifica
tions
45
SIENNA/CHARLOTTE CHELSEA SMALL CHELSEA TALL HE GLASS FRONTED HE OPEN FRONTED
AVAILABLE TYPES NG - Class 1 (full depth)NG - Class 2 (slimline) NG NG
NG - Class 1 (full depth)NG - Class 2 (slimline)
Balanced flue
NG - Class 1 (full depth)NG - Class 2 (slimline)
FUEL BED OPTIONS Coal or Pebble Log, Natural or Brick Back Log, Natural or Brick Back Coal Coal
AVAILABLE FINISHES Satin brushed Frameless Frameless Jubilee highlight polishedLytton highlight polished
Jubilee highlight polishedLytton highlight polished
CONTROL TYPE Manual Manual, IR Remote Manual, IR Remote Manual Manual
OUTPUT/RATING Class 1: 3.8kW / FClass 2: 3.1kW / F 4.3kW / C 4.8kW / D Class 1: 3.3kW / F
Class 2: 3.0kW / FClass 1: 3.4kW / FClass 2: 3.3kW / F
INSTALLATION Inset Built in Built in Inset Inset
FASCIA DIMENSIONS See diagram above See diagram above See diagram above 940 x 940 940 x 940
OPENING DIMENSIONS
CLASS 1
Height min 550 max 570
Width min 400 max 430See diagram above See diagram above
OPENING DIMENSIONS
CLASS 2
Height min 550 max 570
Width min 380 max 410
N/A
N/A
N/A
N/A
GUARANTEE 3 years 3 years 3 years 3 years 3 years
DIMENSIONS SMALL TALL
A 660 805
B 570 720
C 80 80
D 577 722
E 595 740
F 305 305
G 530 680
H 265 265
I 410 560
J 490 640
Sienna/Charlotte
PureGlow HE Cast Iron Range
Chelsea Small/Tall
FF
GG
HH
II
G
JJ
DD
CC
BB
AAEE
Made from the highest quality materials and simple to install.
Unique installer friendly concept.
All cast iron components fit within a 3” rebate.
Gas
& HE
Cas
t Spe
cifica
tions
46
Installation
All appliances must be fitted by a competent person in accordance with the manufacturer’s installation instructions. Gas appliances must be installed by a competent engineer. Gas SafeTM (formerly known as CORGI) registered operatives are the only class of person considered as competent by the HSE under the Gas Safety (Installation and Use) Regulations 1998.
Our policy is one of continued improvement and development and therefore the right to change specification without prior notice is reserved. All dimensions are approximate.
No liability is accepted for problems caused by poor installation or misuse of our products. All PureGlow products should be fully inspected prior to installation as no responsibility for re-fitting, repairs or redecoration can be accepted if defective products have been installed. If installing a PureGlow surround in conjunction with a fire not manufactured by PureGlow, please refer to the manufacturer for suitability.
All the images throughout this brochure are for illustrative purposes only. The colours shown in the brochure are as accurate as possible, however some natural materials may vary due to the nature of the products. Some room sets may appear not to comply with the requirements of the latest building regulations, we would always advise that you check your propel with your approved fitter before proceeding with any project. This brochure was correct at the time of printing.
Cleaning and MaintenanceCast Iron - All cast iron products have a protective, oil based coating on polished surfaces. This should be cleaned off during installation. It is recommended that a spray-type oil is applied occasionally to discourage rusting. Ensure that your room is thoroughly dry before installation. Under no circumstances should a water based cleaner or polish be used to clean cast iron products.
Stone - Stone is naturally porous, so all Aegean surfaces should be pre-sealed to avoid staining. Portuguese limestone, once installed and dry, should be cleaned and sealed where necessary using suitable limestone sealing solution. Protect the surface from coloured liquids such as fruit juices and red wine. In the event of an accident, use a specialist cleaning and resealing kit.
Marble - Protect the surface from strong coloured solutions and citrus juices. To maintain the subtle shine of the surface, occasionally wipe over with a solution of general household cleaner and buff with a soft dry cloth. Do not use any bleach or abrasive cleaning agents.
Veneered MDF - As this material is not resistant to very hot items, we recommend that it is not used in conjunction with any solid fuel fires. To clean, dust occasionally with a soft dry cloth. Avoid silicon based sprays.
Gas Fires – A gas fire is a technical piece of equipment and, just like a gas boiler, needs regular servicing. Please have your gas fire serviced by a Gas Safe™ Register (Board Gais in ROI) registered installer.
General InformationGe
nera
l Inf
orm
atio
n
47Gu
aran
tee
Gas Fires
Your guarantee commences from the date of purchase, provided that the following terms and conditions are adhered to.
1. Any claim made within three years will require proof of purchase.
2. Your gas fire must have been commissioned by a competent person. Gas Safe registered operatives are the only class of person considered competent by the HSE under the Gas Safety (installation and use) Regulations 1998. Evidence of this must be provided together with the Gas Safe registration number.
3. Your gas fire must have been serviced annually by a competent person (see point 2 above), evidence of which must be provided.
Consumable items such as any ceramics including; coals, pebbles, the matrix, front strips, side cheeks, rear panels, tapered rear panels and decorative items are not covered by the guarantee.
Electric Fires
Your guarantee commences from the date of purchase and must be installed as per our recommendations stated in the installation manual. Consumable items such as any coals, logs and decorative items are not covered by the guarantee. This guarantee excludes any unfitting or refitting cost incurred.
Claiming
If you wish to make a claim under our guarantee and all the terms and conditions for your product have been met, please submit the following details by email, fax or post:
1. Name, address, postcode and telephone number. 2. Receipt of purchase or bank/credit card statement. 3. Original installer’s Gas Safe registration number (gas fires only). 4. Annual service receipt for each year after 12 months (gas fires only).
For email submissions, please scan your documentation and send it to [email protected]. Alternatively, fax your documentation to 01384 897728 for the attention of the PG service department. Your statutory rights are not affected.
Elec
tric
Fire
sGa
s Fi
res
Guarantee
www.pureglowltd.co.ukPhone: 01384 893060
Fax: 01384 897728Email: [email protected]
P A S S I O N I N D E S I G N
PureGlow