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Public Service of the Future Combating Corruption, Streamlining Performance Eka Meskhidze September 22-24 Batumi, Georgia Property Registration Reform National Agency of Public Registry
20

Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Jul 02, 2015

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Presentation held by Eka Meskhidze within the Regional Workshop on Georgia's anti-corruption and public service delivery reforms (22-24 September 2011).
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Page 1: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Public Service of the Future –

Combating Corruption, Streamlining Performance

Eka Meskhidze

September 22-24

Batumi, Georgia

Property Registration Reform National Agency of Public Registry

Page 2: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

National Agency of Public Registry

SINCE 2004

LEGAL STATUS

Legal Entity of Public Law

Institution under Ministry of Justice of Georgia

FUNCTIONS:

Real Estate Registration

Lien & Tax Lien Registration

Business Registration

Movable & Intangible Property Registration

Page 3: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Rights... Obligations... Registration

Real Estate e.g. Immovable Property

Ownership

Easement

Usufruct

Servitude

Mortgage

Rent

Leasing

Movable Property & Intangible Property

Pledge

Leasing

Georgian Law About Public Register [#820... 19.12.2008]

Page 4: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

2007 2005 2006 2004

PRESENT PAST FUTURE

2014 2008 2009 2010 2013 2012 2011

Functions: Past... Present... Future...

Page 5: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Georgian Law About Terms & Fees for Registration

Georgian Law About Registration of Rights on Real Estate

Legislation & Property

Georgian Civil Code

Georgian Law About Public Register

Georgian General Administrative Code

Georgian Law About Recognition of Ownership Right on Land Parcels under Usage/Possession

Georgian Law About Privatization of Public Property

Georgian Law About Local Self-Government Property

Page 6: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

www

LSO ASO

Service Office Types

65

local SERVICE OFFICES

330

authorized SERVICE OFFICES

Online Access via VPN FO Functions via Memorandum Coordination & Monitoring

Page 7: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

2013 2011 2010 2009 2007 2006 2005 2004 2008 2012

DECENTRALIZED FOs

BOs

ON LOCAL LEVEL

ON LOCAL LEVEL CENTRALIZED

DECENTRALIZED FOs

BOs

ON LOCAL LEVEL

ON REGION LEVEL CENTRALIZED

DECENTRALIZED FOs

BOs

ON LOCAL LEVEL

ON COUNTRY LEVEL CENTRALIZED

Service Offices FD: Front & Back

Page 8: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Registration System

Centralized Archive... paper documents on the country level Scanning Center & Digitalization Digital Archive with VPN access

FRONT OFFICE

FRONT/BACK OFFICE

·

·

Digital Archive & Scanning Center

CENTRALIZED ARCHIVE

Page 9: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

One Stop Shop

FRONT OFFICE

BACK OFFICE FRONT OFFICE, WEB SITE

Apply Pay

OUTFLOW

LSO

AU

LSO

AU BO

INFLOW

Obtain

ONE STOP SHOP FRONT OFFICE

BACK OFFICE FRONT OFFICE

Apply Pay

OUTFLOW

LSO

ASO

LSO

ASO BO

INFLOW

Obtain

One Front Officer serving consumer

Apply Registration Documents (no territorial restrictions)

Pay Registration Fee by POS terminal

Available Samples of Contracts

Signature Confirmation

Page 10: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Registration System BO: Document Processing & Decision Making

Scanning Activities Cadastral Activities

Registration Activities

SO

RO

CO

Cadastral Activities are already centralized

Registration Activities will be centralized soon

Page 11: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

CORS Network & Cadastral Activities

Contains A & B Class Stations

Interactive Maps

Provides Global Navigation Satellite System (GNSS) Data

Digital Maps (Google... EuroGeographics)

Coordinate System

Accuracy & Cadastral Quality

Page 12: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Property Registration

PROCEDURES 1

4 BUSINESS DAYS

1 BUSINESS DAY

GEL 150

Regular Service

GEL 50

Quick Service

TIME

COST

Express Service <1 BUSINESS DAY

GEL 200

Signature Confirmation GEL 5

Regular Service

Quick Service

Express Service

Page 13: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Web & SMS Services

SMS SERVICE

ONLINE CONSULTING

WEB SERVICES

WEB SERVICES SMS SERVICE

Web/Online Consulting

Web Monitoring of Decision Making

Apply by web site:

Extract

Cadastral Plan

Message about Decision Making

Notification to Property Owner:

Real Estate Registration

Property Arrest Registration

Tax Lien Registration

Page 14: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Self Service

SST for informational services

MTS for cadastral services

MULTI TOUCH SCREEN

find & print the extract or the cadastral plan

find the real estate and proper data

SELF SERVICE TERMINAL

MTS for consulting services find the service and be informed how to obtain it

Page 15: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Publicity & Accessibility

Application for Registration

Decision on Registration

Extract

Cadastral Plan

TRANSPARENT

NO SIGNATURE & SEAL

ACCESSIBLE PUBLIC

Page 16: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

2010 2009 2008 2007 2006 2005

MLN

USD

11.7

6.4

5.1

11.1

12.1

19.7

Self Financed System

25.1 MLN USD ... FORECAST FOR 2011

Page 17: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Doing Business 2011

1

2

3

4

5

6

7

8

9

10

11

12

13

14

Singapore

Hong Kong

New Zealand

United Kingdom

United States

Denmark

Canada

Norway

Ireland

Australia

Saudi Arabia

Georgia

Finland

Sweden

4

6

1

17

9

27

3

33

11

2

13

32

29

Getting Credit

Protecting Investors

Paying Taxes

Trading Across Borders

Enforcing Contracts

Closing a Business

Starting a Business

Dealing with Construction Permits

Property Registration

2

1

5

16

27

10

29

65

38

63

14

7

55

20

15

56

3

22

12

30

37

8

78

35

1

26

15

6

2

2

2

6

15

32

46

15

6

46

15

32

72

2

3

1

10

5

28

5

20

5

59

16

20

59

28

4

3

26

16

62

13

10

18

7

48

6

61

65

39

1

2

28

15

20

5

41

9

23

29

18

35

6

7

13

2

9

23

8

30

58

4

37

16

140

41

11

52

2

15

16

7

14

5

3

4

9

12

65

105

6

18

8 2

Rank Country

Page 18: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

New Ongoing Projects

REMAF REAL ESTATE MARKET ANALYSIS & FORECAST SYSTEM

PROPERTY EXCHANGE INTEGRATED INTO PSH

E-PUBLICATIONS WWW.NAPR.GOV.GE

PROJECT WITH NEWSPAPER 24 HOURS

NEW

ON

GO

ING

PR

OJEC

TS

VIRTUAL PROPERTY EXCHANGE WWW.EPROPERTY.GE WWW.ELISTING.GE

MASS VALUATION SYSTEM

Page 19: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

User Oriented System

Introducing New Technologies

e ID Card

e Signature

Reducing the time for registration

Reducing the cost for registration

SUSTAIN AND NON STOP DEVELOPMENT

Furt

her

Deve

lopm

ent

Tar

get...

USER

Page 20: Public Service of the Future – Combating Corruption, Streamlining Performance Property Registration Reform

Thank You For Attention!