Public Sector Performance In Türkiye

Public Sector PerformanceIn Türkiye

Kerim ÜNALNational Productivity Centre of Türkiye

Secretary General and Member of Boardand

Vice President of European Association of National Productivity Centres

04.11.2009Riyadh, Saudi Arabia

Content

• A few words on dimensions of performance

• The current situation and experience in Türkiye and MPM

• 2010 World Productivity Congress and European Productivity Conference

Performance?

• Results of an organizations’s deeds can be named as;– Effectiveness,– Performance,– Productivity,– Healthiness,– Quality,– Competitiveness,– Excellence,– Success… etc.

Performance?

• Performance in the public sector is a blurry, elusive concept.

• The underlying concepts of performance are implicit.

Transformation System

• Inputs Processes OutputsImpact

Efficiency

• “Doing things right”

• Efficiency = Amount of Input Consumed in Reality / (The Lowest Possible) Amount of Input Expected to be Consumed

• Inputs Processes OutputsImpact

Effectiveness

• “Doing the right things”

• Effectiveness = Amount of Output Produced in Reality / Amount of Planned (Expected) Output

• Inputs Processes OutputsImpact

Productivity

• Productivity = Output(s) / Input(s)

• Inputs Processes OutputsImpact

Turkish Public Finance Management System

• The law number 5018, “Public Finance Management and Control”

• Based on the systems of UK, USA and The Netherlands.

• In force since 2003.

Aims

• The efficient and effective use of public funds.

• Transparency and accountability

Tools

• Strategic planning

• Performance based budgeting (Performance programming)

Difficulties Encountered

• Refraining from designating concrete targets

• Delibaretly designating lower targets than potential

• Lack of upper management support

Results so far

• Higher Effectiveness– Focusing on the outcomes and impact.– “Doing the right thing”

• More rational decision process– Cost/benefit analysis– Choosing among the best alternatives

• Higher Quality rather than quantity of the public service

Services of MPM

• Re-organization and determining permanent staff.

• Establishing Quality Management Systems• Establishing Performance Measurement

Systems.• Strategic Planning training and consultancy

Invitation

• 16th World Productivity Congress and European Productivity Conference 2010

• 1-4 November 2010, Antalya, Türkiye

• http://www.wpc-epc2010.org.tr/en/

Thank you for your attention…

Kerim ÜNALNational Productivity Centre of Türkiye

Secretary General and Member of Boardand

Vice President of European Association of National Productivity Centres