PUBLIC SECTOR INNOVATION SHOW · 2019-11-04 · PUBLIC SECTOR INNOVATION SHOW 2020 Agenda Morning Plenary 8:00am REGISTRATION AND WELCOME BREAKFAST 9:00am WELCOME FROM PUBLIC SECTOR

PUBLIC SECTOR INNOVATION SHOW 2020

PUBLIC SECTOR INNOVATION SHOWDESIGNING AND DELIVERING CITIZEN-CENTRIC GOVERNMENT SERVICES

FEBRUARY 25, 2020 OTTAWA CONFERENCE CENTRE, OTTAWA

2020


Our event is proudly supported by

Innovation, Science and Economic Development Canada / Innovation, Sciences et Développement économique Canada (ISDE)

Public Services and Procurement Canada (PSPC)/ Services publics et Approvisionnement Canada (SPAC)

Shared Services Canada / Services partagés Canada

Transport Canada / Transports Canada

Canadian Digital Service (CDS) / Service numérique canadien (SNC)


Topic focus areasA structured breakdown of topics designed around you and your workplace industry.

Canada’s Digital Strategy outlines a strong focus on resourcing, productivity, workforce and culture to ensure the success of new citizen and business focused initiatives. To assist government departments and agencies in achieving this, the Public Sector Innovation Show program 2020 includes a specialist focus stream on skills development to support greater capability as the demand for government services continues to grow. Topics include attracting, developing, retaining and engaging a diverse range of talent, the future of work, effective multigenerational workforce management, employee engagement, leadership and remote working arrangements.

People

Doing more with less is an ongoing goal for the public sector. A key strategy to achieve this is back-office-transformation and transforming existing processes to deliver better and more efficient services. This specialist stream will focus on enhancing lean and agile process transformation, automating processes and simplifying digital access to a broader range of services, to enable scale, better responsiveness and multi-channel service delivery.

Processes

Technology plays a critical role in transforming government. Topics to be discussed in this specialist stream will include incorporating leading edge technology. AI, chatbots, automation and robotics, rapid machine learning, and how to utilize loT, cloud and other emerging technologies to achieve a more efficient public sector. Another core focus will be on how to best balance cyber risk and resilience while maintaining organizational effectiveness and complying to privacy laws.

Technology


Who will you meet?Connect and share innovative ideas with over 200 public sector leaders from a broad spectrum of sectors, including:

Administrative Services and Contestability

Customer Experience and Citizen Centric

Service DesignInformation Technology

Finance and Procurement

Business Transformation, Innovation and Process

Improvement

Shared Services, Corporate Services and

Business Services

Operations and Strategy

Digital Transformation

Human Resources and Workforce Planning

and Management

Information and Data Management

and Analytics


Speakers

Peter Yandall

Director General, Strategy, Business

Integration and Change Management

Canada Border Services Agency

Dominique Bohn

Chief Officer, Digital Innovation Office Government of

Alberta

Valerie Thomas

Lead, Talent Mobility Strategist

Treasury Board Secretariat of

Canada

Aaron SnowCEO

Canadian Digital Service

Tammy Labelle

Chief Information Officer

Public Services and Procurement

Canada

Keith JansaExecutive Director

CIO Strategy Council

Imraan Bashir

Executive Director, Cyber Security

& Digital Identity Treasury Board of

Canada Secretariat

Shannon Archibald

CIO & Departmental Security Officer Shared Services

Canada

Jeff Braybrook

Director, Collaboration

Solutions, Chief Information OfficeShared Services

Canada

Nick Scott

Executive Director, Open Government

& InnovationGovernment of New

Brunswick

Listen to in-depth talks lead by industry-leading experts as they share insight and refresh your knowledge.

Julie Leese

Chief Digital OfficerTransport Canada

Erin Leslie

I&T Relationship Manager

City of Toronto

BenoîtLong

Senior ADM, Transformation and Integrated Service

Management BranchEmployment and Social Development Canada

Jamie BoydChief Digital Officer

Government of British Columbia


Agenda Morning Plenary8:00am REGISTRATION AND WELCOME BREAKFAST

9:00am WELCOME FROM PUBLIC SECTOR NETWORK

9:10am OPENING REMARKS FROM THE CHAIRAchieving a more agile and innovative public sector.

9:25am

KEYNOTE ADDRESSTowards a Digitally-Enabled Public Service

Aaron Snow, CEO, Canadian Digital Service

• Creating a digitally skilled and empowered public sector workforce• Gaining organization-wide support for digital initiatives• Keeping skills relevant to the world and work around us – what initiatives can help the public

sector to adapt and thrive?

9:45am

Creating a Culture of Innovation

Dominique Bohn, Chief Officer & Assistant Deputy Minister, Digital Innovation Office, Government of Alberta

• Taking a human-centred approach to digital transformation• Fostering a whole of public sector culture of innovation and continuous improvement• Expanding beyond technology: understanding digital as a business exercise that requires a

government-wide scale• A guide to becoming iterative and increasing flexibility in a public sector environment

10:10am

PARTNER SESSIONThe key to digital transformation in the public sector

• Empowering agencies to modernize legacy IT systems, better protect data from cyber-attacks and fast-track innovation

10:30am NETWORKING BREAK IN THE EXHIBITORS’ HALL


PEOPLE STREAM PROCESS STREAM TECHNOLOGY STREAM

11:00am

OPENING REMARKS FROM THE CHAIR

Creating a modern workforce to have a fit for purpose public sector in a rapidly changing world


Ensuring that public sector processes support integration, efficiency and have a focus on citizen services.


Incorporating leading edge technology to achieve a more efficient public sector.

11:15am

GOVERNMENT KEYNOTEFocusing on a smarter, more productive government workforce

Benoît Long, Senior ADM, Transformation and Integrated Service Management Branch

• Investing in skills development to support greater capability as the demand for government services continue to grow

• Fostering inclusion to build a culture and reputation that attracts, develops, retains and engages a diverse range of talent

• Trailing new approaches to mobilizing multi-skilled teams• Leveraging technology and human behaviours to foster

innovation and increase employee engagement

GOVERNMENT KEYNOTEEmbracing Open Government

• Citizen and business engagement — driving more effective engagement between public sector officials, citizens, businesses and innovators when designing and delivering policies, programs and services

• Embedding agile delivery to transform the way your organization delivers services

• Implementing the right service improvement methods to enable scale & responsive, multi-channel service delivery

GOVERNMENT KEYNOTEEnabling Government Transformation with Pragmatic Security

Imraan Bashir, Executive Director, Cyber Security & Digital Identity, Treasury Board of Canada Secretariat

• Towards a balanced, risk-based approach to cyber security• Looking at examples of practical security measures• Taking an enterprise-wide approach to cyber security• Creating a security assurance model where security is built in

– not tacked on• Training people and changing the culture – how can IT

support?

11:45amPARTNER SESSION

Mastering leadership and change management

PARTNER SESSIONTransforming processes to deliver better

and more efficient services

PARTNER SESSIONUnlocking greater capabilities and efficiencies through data analytics

12:05pm

PANEL DISCUSSION Driving digital government through culture change

Peter Yendell, Director General, Strategy, Business Integration and Change Management, Canada Border Services Agency

Julie Leese, Chief Digital Officer, Transport Canada

Erin Leslie, I&T Relationship Manager, City of Toronto

• Workforce and culture — driving modern • workforce practices by strengthening digital skills in the public

sector• Collaborate, communicate, connect – envisioning the workplace

of the future• Rethinking existing job roles, accountabilities • and mindsets as digitalization takes place

PANEL DISCUSSION Ideate, Iterate, Innovate: The Rise of Innovation Labs in Government

Nick Scott, Executive Director, Open Government & Innovation, Government of New Brunswick

Speaker TBC, Immigration, Refugees and Citizenship Canada

• Exploring where to start and what to test• How to get leadership and teams on board: ensuring buy-in and

support• Developing the best environment for public sector productivity• Examining different applications and practices at Innovation Labs• Sharing best practices and lessons learned

PANEL DISCUSSION AI in Government – Risks & Rewards

Natalie McGee, Executive Director, Enterprise Strategic Planning, Office of the Chief Information Officer, Treasury Board of Canada Secretariat

Jaimie Boyd, Chief Digital Officer, Government of B.C.

• Exploring new forms of AI and its practical applications in government

• Making the best use of AI: deciding when to automate and when to augment - what factors should drive your decisions?

• Ethical considerations and risk mitigation: what can your department do to avoid unintended consequences of AI implementation?

Agenda Specialist Streams


Agenda Specialist StreamsPEOPLE STREAM PROCESS STREAM TECHNOLOGY STREAM

12:30pm

PANEL DISCUSSION Thinking Differently about Talent Management in the Public Sector

Lauren Hunter, Chief Architect - Talent Cloud

Valerie Thomas, Lead, Talent Mobility Strategist, Treasury Board Secretariat of Canada

• Spotlight on Talent Cloud• Exploring where to start and what to test• Advancing flexibility in talent management processes – what

are the unique opportunities and challenges in a public sector environment?

• Ensuring skills are relevant to the work and world around us• Creating role descriptions and positions that enable

workplace agility

PANEL DISCUSSIONStreamlining public sector processes to better facilitate collaboration, innovation and coordination in corporate services and service delivery

• Enhancing the use of leading edge data and digital and methodological tools to inform better policy and program outcomes

• Automating manual business processes to accuracy and speed of financial and personnel data processing

• Creating opportunities to learn new skills, increase capabilities and refocusing energy on higher priorities

• Thinking creatively about how to deliver better quality services at lower cost

PANEL DISCUSSIONRevolutionizing technology use in the public sector

Jeff Braybrook, Director, Collaboration Solutions, Chief Information Office, Shared Services Canada

• Automating services through use of AI, machine learning, chatbots and more

• How to best utilize IoT, cloud and other emerging technologies

• How to best balance cyber risk and resilience while maintaining organizational effectiveness and complying to privacy laws

• Optimizing business processes to eliminate non-value-add work to focus on innovation and better service outcomes

• What will be the next big thing?

1:00pm NETWORKING LUNCH BREAK AND EXPERT INSIGHT SESSIONS ON THE EXHIBITION FLOOR

PEOPLE STREAM PROCESS STREAM TECHNOLOGY STREAM

2:00pm

CO-HOSTED ROUNDTABLE DISCUSSIONS

1. Maximizing flexibility and better accommodating team-based work

2. Planning for the workforce of the future 3. Transitioning to a digital culture and mindset to foster

innovation and collaboration4. Emerging leadership paradigms in public sector management -

getting the most out of your team5. Promoting diversity and inclusion in the public sector

workforce


1. Utilizing ‘design thinking’ methodologies to help solve complex problems

2. Incorporating citizen feedback and human-centred design to help identify improvements to service delivery

3. Mastering process automation to achieve better service delivery 4. Digital service delivery and engagement 5. Making better use of shared and common service platforms


1. Innovation tools and technology2. Managing cloud in the public sector3. Discussing cyber security in today’s digital world 4. Robotics, automation and AI and their capacity to transform

government5. Critical cyber security considerations in an increasingly digital

government


Agenda Afternoon Plenary

3:00pm

PANEL DISCUSSION: The Evolving Role of the CIO

Shannon Archibald, CIO & Departmental Security Officer, Shared Services Canada

Tammy Labelle, Chief Information Officer, Public Services and Procurement CanadaKeith Jansa, Executive Director, CIO Strategy Council

• How is the CIO role expanding beyond IT?• In what ways can CIOs champion enterprise-wide transformation?• What are the key leadership skills required to excel in the CIO role?• Sharing lessons learned and a vision for the future

3:40pm PARTNER SESSION Managing, leading and delivering core public services with the latest technology

4:00pm

CLOSING PANEL & BEST PRACTICES SHARINGAchieving innovation, transformation and sustainability

• Coordinating public sector transformation initiatives to promote intergovernmental collaboration, learning and innovation

• Overcoming impediments to collaborative approaches to government transformation• How to increase the knowledge and skills needed to develop citizen-centred public services

4:30pm CLOSING REMARKS FROM THE CHAIR

4:40pm NETWORKING DRINKS

6:00pm CLOSE


Sponsors

Platinum

SilverGold


SP

ON

SO

RS

HIP

ENGAGE, EDUCATE AND INFLUENCE PUBLIC SECTOR DECISION MAKERS


Reasons to sponsorTake your company directly to your target audience.

Innovative solutionsYou can sponsor webinars, podcasts, short content-rich videos and online newsletters to deliver your sales message in a bold new way, boosting your customer acquisition and lead generation strategies.

Thought leadershipPosition your products, services and executives as key players on stage in front of senior government stakeholders.

1

3BrandingBoost your brand awareness with your target audience by leveraging our multiple marketing channels and routes to market.

NetworkingGain face-to-face access and directly contact typically hard to reach decision makers and qualified buyers, providing a measurable return on your investment.

2


Join the clubJoin dozens of other innovative companies in supporting our events across canada and become a part of something great.


Platinum package$24,999 - 3 available

Inclusions• 3m x 2m wall stand• 2 x full printed panels• TV (wall mounted) 40”• Fabfold counter + stool• Fabfold counter custom graphic• Power outlet• Complimentary wifi• 20 min plenary speaking slot or plenary chair• 60 minute interactive roundtable session• Premium branding• 5 x tickets

Terms

Image may include additional items for illustration purposes. See package details for inclusions.

Additions can be purchased directly through Freeman Audio Visual upon contact. For more information on exhibition details, please contact Jamie Holland - Director of Client Solutions - Ottawa EXPO, Freeman Audio Visual, 613-748-7180 Ext: 243, [email protected]

INNOVATION SHOWCUSTOM PRINTED

PANELS HERE

CUSTOM

COUNTER

GRAPHIC HERE


Gold package

Inclusions

• 3m x 2m wall stand• Fabfold counter + stool• Fabfold counter custom graphic• Complimentary wifi• 20 min stream speaking slot or stream chair• 60-minute interactive roundtable session• 4 x tickets

YOUR LOGO HERE

YOUR LOGO HERE

$19,999 - 6 available

Additions• Custom printed PVC panel — $478.55 each• TV (wall-mounted) 40” — $400.00• Power outlet — $156.25• Fabfold counter graphic — $120.00

Terms



INNOVATION SHOW

CUSTOM

COUNTER

GRAPHIC HERE


Silver package

Inclusions

• 2m x 2m wall stand• Fabfold counter + stool• Complimentary wifi• 60-minute interactive roundtable session• 3 x tickets


Additions• Custom printed PVC Panel — $478.55• Fabfold counter custom graphic — $120.00• TV (wall-mounted) 40” — $400.00• Power outlet — $156.25

Terms



INNOVATION SHOW


Bronze package

Inclusions

• 2m x 2m wall stand• Fabfold counter + stool• Complimentary wifi• 2 x tickets


Additions• Custom printed PVC Panel — $478.55• TV (wall-mounted) 40” — $400.00• Fabfold counter custom graphic — $120.00• Power outlet — $156.25

Terms



INNOVATION SHOW


SME package

Inclusions

• 1m x 2m wall stand• Complimentary wifi• 1 x ticket


Additions• TV (wall-mounted) 40” — $400.00• Fabfold counter + stool — $439.85• Fabfold counter custom graphic — $120.00• Power outlet — $156.25

Terms



YOUR LOGO HERE


Gov HubComplimentary - 8 available

Inclusions

• 2m x 2m wall stand• Complimentary wifi• 5 complimentary guest passes

YOUR LOGO HERE

Additions• Custom printed PVC Panel — $478.55• TV (wall-mounted) 40” — $400.00• Fabfold counter + stool — $439.85• Fabfold counter custom graphic — $120.00• Power outlet — $156.25

Terms



INNOVATION SHOW


Package breakdown

PACKAGE DETAILS PLATINUM GOLD SILVER BRONZE SME GOV HUB

Price (including GST) $24,999 $19,999 $12,999 $6,999 $2,999 Invitation Only

Package availability 3 6 6 8 8 8

BOOTH DETAILS

Dimension 3m x 2m 3m x 2m 2m x 2m 2m x 2m 1m x 2m 2m x 2m

Printed graphic wall panels 2 - - - - -

Fabfold Counter Graphic - - - -

Wall mounted TV - - - - -

Furniture Fabfold Counter + Stool Fabfold Counter + Stool Fabfold Counter + Stool Fabfold Counter + Stool - -

Power outlet - - - - -

Complimentary Wifi

PLUS

20 minute plenary speaking slot or plenary chair - - - -

60 minute interactive roundtable session - - -

Event tickets 5 4 3 2 1 5

The details at a glance.


Package upgradesBoost your presence and profile onsite by taking advantage of one of our additional sponsorship opportunities.

TermsAdditional sponsorship opportunities may only be purchased in addition to exhibition packages. Other sponsorship opportunities are available.

Keep your brand and over 1,000 attendees on-the-go with our Coffee Cart sponsorship.

Coffee cart

Revive the audience with our premium juice bar.

Juice bar

Remain front of mind by ensuring your logo is worn by every delegate on-site.

Lanyards

Make sure your brand and all attendees are running at 100% all day with Recharge Station sponsorship.

Recharge station

Be the brand that helps people relax and unwind by sponsoring the Village Networking drinks.

Networking drinks

$9,999 + Tax $9,999 + Tax $9,999 + Tax $9,999 + Tax $9,999 + Tax


A little bit about usLet’s get to know each other.

Public Sector Network is a research company that represents public sector professionals across Canada, the USA, Australia and New Zealand, developing roundtables, seminars, and conferences to suit current areas of interest.

Our growing online community spans across Federal, State/Provincial and Local government departments, healthcare, and education, allowing members to share information, access the latest in government news and innovation, and engage with other like-minded individuals on a secure and closed-door network.

EventsPublic Sector Network Events connect Federal, State/Provincial and Local government departments, healthcare and education to discuss national and global trends taking place in the public sector.

TrainingDeveloping your skills is vital to remain competitive in an ever-changing working environment. Check out our current training available or contact us for tailor made in-house training requirements.

MarketplaceWith so much noise in the market it can be hard to find the right vendor to match your organisational needs. Search our online directory to find out more about vendors doing great things in your sector.

PSN TVThis online streaming service from Public Sector Network is designed to give you top quality content sourced from our Summits and Roadshows to keep you up-to-date and informed.


Public Sector Innovation Show 2020

Package selection

Platinum Gold

Silver Bronze

SME Gov Hub

Payment details

Card Details

Visa M/Card Amex

(Card Number)

(Expiry)

(CVC)

(Name)

Signature

Date

Agreement authorized by

Name

Company

Contact

(Email)

(Phone)

Title

Address

(Number)

(Street)

(City)

(State/Prov)

(Postal code)

(Country)

Manager

Accounts Payable

(Name)

(Email)

Investment

Total

Terms PSN undertakes to extensively market and populate each event, but are unable to guarantee the number of delegates that will attend PSN reserve the right to make necessary amendments to the events date/time/schedule without exception. Event cancellations will result in the sponsor receiving a credit note of equal value, valid for any other PSN event and/or activity. The Sponsor has no right to cancel or postpone an event. No refunds will be provided to Sponsors who are either unable or unwilling to attend the event. Any cancellation must be received in writing. Credit notes to the value of 80% will be allocated should the cancellation be received no later than 10 weeks out from the event date. All credit notes must be utilized within 1 year (12 months) of the canceled event date. Failure to utilize any or all of the credit provided will result in it being forfeited. Sponsors wishing to carry security or insurance on their exhibits will place it at their own expense. PSN are not to be held responsible for any loss, damage, injury, claims costs or expenses of any kind whatsoever, due to a force majeure. Payment is due within 15 working days after signing. Full payment is required pre-event. Failure to do so will result in access being denied. Any/all discounts (multi-event deals, early bird specials, etc.) require full payment before the payment due date. Failure to meet this payment schedule will result in the price reverting back to normal. Defaulting on payments may result in PSN canceling the sponsor’s involvement; the sponsor will not be entitled to any form of repayment nor compensation in this case.

W publicsectornetwork.co

T +1 647 969 4509

E [email protected]

SIGNATURE

This document represents a legally binding contract between you and PubSecNet Ltd. CRA: 747518116RC0001 / Address: 95b Summerhill Avenue, Toronto, ON, M4T 1B1

Sponsorship Booking Agreement


BO

OK

ING

PubSecNet Ltd (747518116RC0001) is a Canadian corporation and part of the Global Public Sector Network Group

95b Summerhill Avenue, Toronto, ON, M4T 1B1

P +1 647-969-4509E [email protected]

CONNECTING GOVERNMENTWWW.PUBLICSECTORNETWORK.CO

PUBLIC SECTOR INNOVATION SHOW · 2019-11-04 · PUBLIC SECTOR INNOVATION SHOW 2020 Agenda Morning Plenary 8:00am REGISTRATION AND WELCOME BREAKFAST 9:00am WELCOME FROM PUBLIC SECTOR

Documents