Public Record Office Victoria Annual Report 2016–17 A report from the Keeper of Public Records as required under section 21 (1) of the Public Records Act 1973
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Public Record Office Victoria Annual Report 2016–17
A report from the Keeper of Public Records as required under section 21 (1) of the Public Records Act 1973
Published by Public Record Office Victoria
99 Shiel Street North Melbourne VIC 3051 Tel (03) 9348 5600
Public Record Office Victoria Annual Report to the Minister 2016–17
September 2017 © Copyright State of Victoria 2017
Copyright State of Victoria through Public Record Office Victoria 2017
Except for any logos, emblems, and trademarks, this work (Public Record Office Victoria Annual Report to the Minister 2016–17) is licensed under a Creative Commons Attribution 3.0 Australia license, to the extent that it is protected by Copyright. Authorship of this work must be attributed to Public Record Office Victoria. To view a copy of this license, visit http://creativecommons.org/licenses/by/3.0/au/.
Published on http://www.prov.vic.gov.au.
ISSN: 1320-8225
This Annual Report is printed on 100% recycled Australian made paper using vegetable inks.
Public Record Office Victoria Annual Report 2016–17
A report from the Keeper of Public Records as required under section 21 (1) of the Public Records Act 1973
Cover image: ‘Hippy’ Hair: Railways, Sante Fe Railway’s First Woman Engineer Christine Gonzales, 1976. Public Record Office Victoria, VPRS 12903/P1, Box 703-51
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Contents
Vision and Purpose 7Values 8 Message from the Director 9 Message from the Public Records Advisory Council President 10 Public Records Advisory Council 11 Overview 12 Highlights 17
Report on Performance 20 Strategic Initiatives 22 Build our Online Presence 22 Increase Usability of the Collection 22 Increase the Engagement of Communities 22 Develop the Archival Collection to Increase its Value and Significance 24 Improve our Digital Transfer Capability 25 Enhance Government Recordkeeping Capability 25 Transform our Collection Management Environment 26 Increase Organisational Capability 26 Output measures 2016–17 29
Appendices 32 Appendix 1: Assets, financial statement and workforce data 32 Appendix 2: Standards and advice 34 Appendix 3: Recordkeeping standards framework documents 34 Appendix 4: Retention and disposal authority documents 35 Appendix 5: Approved Public Record Office Victoria Storage Suppliers (APROSS) 37 Appendix 6: Achievements of Staff 38 Appendix 7: Volunteers 40 Appendix 8: Local History Grant recipients 41 Appendix 9: Victorian Community History Award winners 43
Glossary 45
Hon Gavin Jennings Special Minister of State Level 1, 1 Treasury Place East Melbourne VIC 3002
Dear Minister
I am pleased to present a report on the carrying out of my functions under section 21(1) of the Public Records Act 1973 for the year ending 30 June 2017.
Yours sincerely
Justine Heazlewood Director and Keeper of Public Records
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Vision and Purpose
Left image: The Short-Back-And-Sides: Man With Artificial Arm With Saw Attached Cutting Wood, c1920. Public Record Office Victoria, VPRS 12903/P1, Box 623-11
Public Record Office Victoria’s Vision Statement is ‘Public Records Publicly Available’.
‘Public Records Publicly Available’ expresses our vision that the records of government be kept and protected so that all Victorians can have access to their history and important information about themselves. Purpose
To support the effective management and use of the public records of the State of Victoria, to ensure that the Government is accountable to the community and that its historical memory is preserved, secure and accessible.
Daily OperationsPublic Record Office Victoria (PROV) was established under section 3 of the Public Records Act 1973 (the Act), ‘for the better preservation, management and utilisation of the public records of the State’.
The Act provides the legal framework within which PROV operates, and specifies the core functions of PROV and the Keeper of Public Records with respect to government records. These functions, pursuant to sections 7, 11 and 12 of the Act include:
• Establishstandardsfortheefficient management of public records, including creation, maintenance, security, selection of those worthy of preservation, transfer for archiving, and segregation or disposal of those not worthy of preservation.
• Assistpublicofficerstoapplythesestandards to records under their control.
• Takepublicrecordsintocustody,preserve archives and provide security.
• Classifyrecordsandpublishindexesandguides to facilitate access.
• Providefacilitiesforviewing,andmakerecords in custody accessible.
• Duplicateorreproduceandauthenticatepublic records.
Mission StatementPublic Record Office Victoria has identified three outcomes that represent the ongoing goals for the organisation:
• Preservation: The records of Government are preserved so that they are available and accessible for as long as they are required.
• Management: The records of Government are managed to enable accountability, efficiency and innovation.
• Utilisation: The records of Government are used by communities to connect to their history and culture.
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The Public Administration Act 2004 requires that public sector employees demonstrate public service values as outlined in the Code of Conduct for Victorian Public Sector Employees. Public Record Office Victoria actively implements, promotes and supports these values. PROV, as a public sector body, has developed the following set of values which are based on and consistent with the Code of Conduct:
Responsiveness
• Wewilldemonstrateanddeliverbest-practice recordkeeping across Government and our community.
• Wewillmaintainthehighestlevelsofquality and accuracy in our advice and service to our colleagues and clients.
• Wewillcelebrateinnovation,ideasand challenge, where it is positive and constructive.
Integrity
• Wewillshowcourageingivingfeedback,making requests and offering ideas.
• Wewillshareknowledge,informationand results willingly and openly.
• Wewillconsiderthesecurityofourrecordsand historical memory in our decisions.
Impartiality
• Wewillinvite,encourageandvaluetheviews, contribution and capabilities of all colleagues.
• Wewillprovideobjectiveandimpartialadviceto all stakeholders.
• Wewillaccountforallactivitiesandresultswith honesty and transparency.
Accountability
• Wewillacceptbothpersonalandshared responsibility for all actions and ‘follow through’ to ensure agreed outcomes.
• Wewillconsiderthepublicgoodandthepublic purse in all activities and decisions.
Respect
• Wewillshowprofessionalandpersonalrespect, courtesy and positivity to all colleagues and clients.
• Wewillbethoughtfulandgenerouswithpraise andacknowledgeajobwelldone.
• Wewilltreatallcolleagues,clients, stakeholdersandactionsfairly,objectivelyand without bias.
Leadership
• Wewillproactivelypromoteandshareour unique capability widely.
• Wewillseekopportunitiestoenhanceand improve our programs, processes and products.
• Wewillshowleadershipthroughdemonstrating our values and unique behaviours at all times.
Human Rights
• WewillconsiderHumanRightsinallourplans, decisions, advice and interactions and abide by all relevant legislation.
• Wewillobservezerotoleranceforharassment, bullying or discrimination.
• Wewillfacilitatethepreservationand expression of the diversity of Victoria’s cultural heritage through our work.
Collaboration
• Wewillseektoengageandconsultwithinternal and external stakeholders as ‘partners’ with sharedobjectives.
• Wewillseekopportunitiestosupportandassist each other.
• Wewillconsultandengagethroughdirect communication where possible.
Values Message from the Director
The pages of this year’s Annual Report are adorned with popular hairstyles from Victoria’s history. The ‘hair’ theme was the focus of our first collaborative photographic exhibition at the Victorian Archives Centre Gallery, titled Hair: From Mos to Mullets. The exhibition showed us that government photographs can reflect more than meets the eye – photos of public transport for instance, can also provide a snapshot into the fashion and styles of commuters at the time.
On the 30th of June, our four-year Corporate Plan came to a close, so we spent a great deal of time and energy this year in the development of a new plan for 2017–18 to 2020–21. The new plan is now available on our website, providing direction and key initiatives for the next four years.
State of Government Recordkeeping Analysis of current government recordkeeping practice was high on the agenda in 2016–17 to ensure our work program for the next four years meets agency needs and expectations. WewelcomedtheVictorianAuditor-General’sOffice report Managing Public Sector Records in March and have started working through its recommendations.We’vealsocompletedsurveysinto the physical and digital holdings of the public sector, which revealed that approximately 640kms of hardcopy records dated before 1985 are being housed by agencies across Victoria – an estimated 66kms of these are of permanent value and must be transferred to PROV in the near future. This information will impact on our storage planning moving forward.
Digital Transformation Launched in February 2017, the new PROV website makes navigating our archival collection easier, and introduces search-by-topic and A-to-Z navigation forgovernmentrecordkeepers.We’recontinuingto refine the site based on user feedback and are in the second phase of improved functionality, including image display. These improvements will better serve the needs of researchers and make it easier for all Victorians to access the archives.
Achievements Our managers and staff are always working hard to ensure PROV is a healthy, happy and inclusive work environmentforall.Wewerepleasedthisyeartobeacknowledgedforthiswork.WereceivedaBronzeEmployer Award as part of the 2017 Australian WorkplaceEqualityIndex.Thisprovidesuswithabenchmark for further improvement and initiatives in LGBTI inclusion at PROV.
WewerealsoawardedforourcommitmenttoICT innovation at this year’s Open Gov Awards for ourworkonthePROVisualizer.OurPROVisualizertool helps first-time researchers gain a broad understanding of our collection via an interactive visualisation of our archival data. It’s the first of its kind in Australia and something we are all very proud of.
Acknowledgements I’d like to take this opportunity to thank PROV staff and volunteers for another successful and productive year. The launch of the new website in particular was a massive undertaking and achievement,andajointeffortbyalmosteveryonewithin the organisation. I would also like to thank the Public Records Advisory Council (PRAC) members for all of their assistance and advice. I look forward to another successful year with a new Corporate Plan.
Justine Heazlewood Director and Keeper of Public Records
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Message from the Public Records Advisory Council PresidentIt was a pleasure to serve as President of the Public Records Advisory Council (PRAC) for a second year and welcome new member Bonnie Chew to the Council. Bonnie joins existing members Tony Bates, David Brous, Kathryn Dan, Belinda Ensor, Deidre Missingham, Professor Keir Reeves and Susie Zada – I thank them all for their continued commitment.
2016–17 has been another successful year for PROV. In my role as PRAC President, I was pleased to present awards to the Victorian Community History Award winners at the October ceremony, celebratingthefantastichistoryprojectsbeingundertaken by writers and researchers using PROV records and other collections across the state. These awards are presented in partnership with the Royal Historical Society of Victoria each year, highlighting the importance of collaboration and celebrating the work of the sector to share Victoria’s history through public records and cultural collections.
The Council also acknowledges the importance of efforts to engage with new audiences, which is why we’ve taken PRAC on the road, this year to Box Hill. WewerealsopleasedtosupportPROVactivities,including writing workshops, training sessions and involvement in Parliament House Open Day and Open House Melbourne, as ways to bring fresh eyes to the archives.
Wewerealsopleasedtosupportandprovidefeedback on the development of the new PROV website. The new site is a fantastic achievement by everyone at PROV to make searching the archives easier.Welookforwardtoseeingcontinueddevelopment and improvements over the next 12 months.
Finally I would like to thank all members of PRAC for their efforts and advice this year, and PROV staff and volunteers for their hard work. I look forward to working with you all again next year.
Judy Maddigan President, Public Records Advisory Council
Establishment and FunctionsThe Public Records Advisory Council is established under section 4 (1) of the Public Records Act 1973. The functions of the Council, as specified in section 5 of the Act, require that it:
• (a)InconsultationwiththeKeeperofPublic Records, shall promote cooperation between Public Record Office Victoria and public offices.
• (b)Mayreportandmakerecommendations to the Minister on any matter relating to the administration of the Act.
Council MembershipSection 4 (1A) of the Act requires that the Council consist of not more than ten members with knowledge and experience in such areas as public administration, local government, records management, business administration, historical research, Indigenous heritage and genealogical research.
This year the Council welcomed new Public Records Advisory Council member, Bonnie Chew. Ms Chew is the Council member representing IndigenousHeritage.AsaWadawurrungTraditionalOwner, Ms Chew has a strong personal interest in the preservation and promotion of Indigenous heritage. She also has strong community ties, having served on the Victorian Aboriginal Heritage Council.
Membership of the Council during 2016–17 comprised:
Judy Maddigan, President
Tony Bates, Department of Premier and Cabinet representative
David Brous, Public administration
Kathryn Dan, Information and records management
Belinda Ensor, Historical research (public history)
Deidre Missingham, Finance and business administration
Prof. Keir Reeves, Historical research (academic history)
Susie Zada, Genealogy and local history
Bonnie Chew, Indigenous heritage
Secretary: Rebecca Young
Summary of ActivitiesThe Council met on four occasions in 2016–17:
• 5October2016,VictorianArchivesCentre
• 28November2016,BoxHillTownHall
• 6March2017,VictorianArchivesCentre
• 11April2017,VictorianArchivesCentre
PROV provides support to the Council by preparing Council agenda papers, coordinating the scheduling of Council meetings, and providing assistance with the appointment of new Council members, as well as providing assistance and administrative support for Council sub-committees. The Council would like to thank theKeeperofPublicRecords,JustineHeazlewood,and Council Secretary, Rebecca Young, for their support throughout the year.
Council Meetings
This year the Council has been working towards defining the role of PRAC in order to ensure Council members can use their experience and influence to help raise the profile of PROV across government. Recently Council members met at a special ‘out of session’ meeting to review the Public Records Act 1973 and produce a recommendations paper for JustineHeazlewoodtoputforwardwhentheActcomes up for review next year.
PRAC reviews draft appraisal decisions through a subcommittee including Kathryn Dan (Chair), Judy Maddigan and David Brous, with a secretariat provided by PROV. This year the Advisory Council implemented a revised approach to documentation, review and authorisation. This revised approach reduced administrative burden and expedited the process without affecting oversight or opportunity for input by PRAC members or other stakeholders.
Council members also remain committed to raising public awareness of PROV, especially in regional and outer-metropolitan locations where people may not be aware of or have access to archives. In November 2016 the Council met at Box Hill TownHall.Inconjunctionwiththevisit,PROVstaffconducted public information sessions on records conservation and digitisation.
Public Records Advisory Council
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Executive
HeadedbyJustineHeazlewood,DirectorandKeeper of Public Records, the executive team is located at 99 Shiel Street, North Melbourne, Victoria, Australia; phone (03) 9348 5600.
Act Administered: Public Records Act 1973
PROV’s operations are governed by the Public Records Act 1973, which defines the role of both the Keeper of Public Records and the organisation. The Act is available for inspection on the PROV website www.prov.vic.gov.au and at our North Melbourne and Ballarat offices.
Regulations Made and Administered
Regulations are made under section 23 of the Public Records Act 1973 and are known as the Public Records Regulations 2013.
The Regulations prescribe fees for making and supplying copies of public records and set out conditions for the inspection of public records and use of facilities provided by PROV.
All Regulations are available for inspection on our website www.prov.vic.gov.au/about-us.
Portfolio Responsibility
The Department of Premier and Cabinet has portfolio responsibility for PROV. PROV is an administrative office under the Public Administration Act 2004.
Freedom of Information
The Freedom of Information Act 1982 (Vic) gives members of the public a right to access documents held by Victorian Government agencies, including PROV.
For the 12 months ended 30 June 2017, PROV received no FOI applications.
FOI requests for PROV agency documents should be addressed to:
Freedom of Information Officer Public Record Office Victoria GPO Box 2100 North Melbourne 3051
Protected Disclosure
The Protected Disclosure Act 2012 is designed to help people make disclosures about improper conduct within the public sector without fear of reprisal. The Act aims to make the public sector more open and accountable by encouraging people to make disclosures and protecting them when they do.
PROViscommittedtotheaimsandobjectivesof the Act. In particular, PROV does not tolerate improper conduct by its staff or reprisals against those who come forward to disclose such conduct.
The procedures for protecting people who make protected disclosures under the Protected Disclosure Act 2012 are available on our website www.prov.vic.gov.au/about-us/legislation-and-governance.
Public Record Office Victoria Standards and Authorities
PROV issues standards for records management and authorities for retention and disposal under section 12 of the Public Records Act 1973. A full list of current standards and authorities is provided on our website at www.prov.vic.gov.au/government and at both the North Melbourne and Ballarat offices.
Department of Premier and Cabinet Annual Report
Further information about PROV’s performance during 2016–17 is included in the annual report of the Department of Premier and Cabinet, available at www.dpc.vic.gov.au.
Overview
Special Minister of State
Secretary Department of
Premier & Cabinet
Deputy Secretary Department of
Premier & Cabinet Governance, Policy & Coordination
Director Public Record Office Victoria
Corporate Services
Finance & Risk Management
Facilities
Communications & Online Engagement
Technology Services
People & Culture
Access Services
Online Access
Collection Services
Community Archives
Government Services
Standards & Policy
Government Recordkeeping
VERS
Public Records Advisory Council
Organisational Structure
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Overview
Government ServicesGovernment Services develops the recordkeeping requirements which all Victorian Public Sector agencies must meet and provides a range of products, tools and services to support them to manage their records effectively and compliantly. This is done through:
• Developingmandatorystandardsand specifications, associated advice and guidance products
• WorkingacrosstheVictorianPublicSectorto appraise the functions of Government in order to assess the value and significance of the records they manage and to specify records required as state archives
• ManagingandpromotingtheVictorian Electronic Record Strategy (VERS) and working with strategic partners to assist agencies to transition to digital recordkeeping
• Workingwithagenciestoschedule,planand manage the transfer of permanent value records to PROV, focussing on high-value and at-risk records
• Providingadvicetoindividualagenciesand developing and publishing a comprehensive set of guidelines, case studies and tools to assist them
• Engagingincommitteesandtaskforcesand partneringwithotherorganisationsonprojects and initiatives designed to improve recordkeeping
• Deliveringaprogramofawarenessand recognition events, and investigating and reporting on the state of recordkeeping in Victoria including associated challenges and issues.
Access Services
The goal of Access Services is to ensure that our unique collection is widely known and accessible to the people and Government of Victoria. This is achieved through:
• Aprogramofdigitisationtoimproveaccessto our collection and services through our website
• Aprogramofexhibitions,publications, educational resources and outreach activities
• Theprovisionofpublicreadingroomservices and online access to PROV’s collection and research tools
• Preservingarchiveswithintheirregionoforigin, ensuring equality of access for communities in regional Victoria
• Providingculturallyappropriateservices, procedures and tools that enhance access by the Koorie community
• Transmittinginformationtoclientsaboutthe collection
• Issuingrecordsinamannerthatmeets government needs and community expectations.
Corporate ServicesCorporate Services supports staff across PROV through the provision of the following services:
• Budgeting,financialmanagementand reporting
• Riskmanagement
• Facilitiesmanagement
• Environmentalplanningandreporting
• Strategicplanningandreporting
• Communicationsandonlineengagement
• Informationcommunicationtechnology
• Informationmanagement
• Humanresourcemanagement
• Organisationaldevelopment.
As at 30 June 2017 PROV, operated two public reading rooms and had 49.6 staff members (FTE) working across two operational areas.
Public Reading RoomsEmail: [email protected]
Victorian Archives Centre Harry Nunn Reading Room 99 Shiel Street North Melbourne VIC 3051 Australia Phone: (03) 9348 5600
Ballarat Archives Centre State Government Offices Corner Mair and Doveton Streets Ballarat VIC 3350 Australia Phone: (03) 5333 6611
Follow us on Facebook @PublicRecordOfficeVictoria Twitter @PRO_Vic Instagram @vic_archives
Government ServicesAssistant Director: David Brown Phone: (03) 9348 5621 Email: [email protected] Agency enquiries: [email protected]
Access ServicesAssistant Director: Philippa O’Halloran Phone: (03) 9348 5710 Email: [email protected] Public enquiries: [email protected]
Corporate ServicesAssistant Director: Graeme Hairsine Phone: (03) 9348 5727 Email: [email protected] Public enquiries: [email protected]
Contact
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Highlights
PROV OnlineAfter two years of development, our new website and search engine were launched in February 2017. The key achievements can be summarised across three areas: access, engagement and inspiration. Antiquated PDF guides were replaced withinteractivesubject-relatedtopicpageswhich offer specific search fields and researcher guidance on the same page. Government recordkeeping standards are now searchable by keyword, and to improve recordkeeping literacy, a handy A-Z reference bar linked to an alphabetised list of common recordkeeping queries is accessible on every page. The website traffic has been maintained (86,000 a month) and there is increased activity on popular pages such as Wills and Probates, Passenger Lists and Land and Property. In addition, an interactive data visualisation of the collection was published within the site, and has since won an award for its alignment to the values of open government.
“(The new website is) great, easy to use, welcoming and inviting colours, love the A-Z topic guide… very nice job by all involved.” KelliChatfield,WestWimmeraShireCouncil.
PROV in the MediaPROV has appeared in the media approximately 175 times in the last 12 months, with coverage ranging from online to radio, television and print. Highlights have included: coverage of our Olympics photographic collection across popular websites BuzzfeedandMashable;newsofourFindMyPast collaborations on Studio Ten and Mornings TV programs; coverage of our Wild Colonial Boys exhibition at Old Treasury Building across 32 outlets including Channel Ten news, ABC 774 and Ninemsn; online features for our Archives Gallery exhibitions on ABC and Huffington Post; Victorian Community History Awards coverage across local news outlets; Section 9 record release coverage on ABC 774 and Daily Mail; and Delta Goodrem filming an episode of Who Do You Think You Are for SBS.
PROV VolunteersPROV’s team of more than 160 volunteers contributed approximately 35,000 hours of their time at the Victorian Archives Centre and Ballarat ArchivesCentretoprojectsaimedatdigitising,preserving and improving the discoverability of the collection, allowing researchers to more easily find and use records of Victoria’s history.
Volunteers have indexed the records of over 30,000 civil, criminal and other cases heard in Victorian courts, and also records of the Education Department. The work opens up the archives to researchers, who can now make a single online search across large quantities of records and select files of interest for viewing, without having to understand the courts’ or Education Department’s complex filing systems, or having to attend PROV simply to begin the painstaking task of searching for relevant records.
Volunteers from Family Search once again delivered a massive contribution to our digitising projects,continuingtheirfocusonrecordsheavilyused by genealogists.
Whiletheselargeprojectsarewellworthhighlighting, many of our volunteers also work on smallerprojectstosupportthemanagementofPROV’s collection. This year, volunteers worked with nineteenth century papers tabled in the Legislative Assembly, historic plans, drawings of public buildings, correspondence of the Department of Crown Lands and Survey, Bills of Sale filed with the Office of the Registrar-General, architectural drawingsofthePublicWorksDepartmentplans,photographic slides and ephemera from Melbourne andMetropolitanBoardofWorks,andmanymore.They also manage the catalogue for our in-house technical library.
PROV acknowledges the great contribution that all volunteers have made during the year and we look forward to an equally productive 2017–18.
Left image: The Mohawk: Richard playing guitar for summer mag, 1988. Public Record Office Victoria, VPRS 14518/P1, Unit 1
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PROV Recordkeeping Surveys PROV undertook three surveys of Victorian Government agencies in 2016–17, two digital records surveys and a survey of pre–1985 physical records to identify key information about digital and hardcopy records and future transfer needs.
The key findings from these surveys were:
• Thegrowthratefordigitaldataishigh (between 5 and 50%).
• AbilitytogenerateVEOs(thePROVrequired preservation format) is low.
• Approximatelyhalfofrespondentshave physical records created before 1900.
• Pre–1900hardcopyrecordsheldinagenciesare estimated to be 3.2 km.
• 1900–1985hardcopyrecordsheldinagencies are estimated to be 650 km.
• Post–1985hardcopyrecordsareestimatedto be 100-200 km.
• Digitalstorageisintransitiontowardscloud storage.
• Agenciesfrequentlylackaviewoftheirdigital and hardcopy records, and understanding of (and capacity to undertake) disposal and management tasks varies from agency to agency.
• Thetopconcernsidentifiedbyagencieswere resourcing, cost, data security, staff and system capacity, and legacy issues.
These surveys are the latest of a number of investigations by PROV into the management of public records in Victoria. More information about these surveys can be found on our website.
PROV GalleryIn November 2016, a new community gallery projectwascommencedasameanstodisplay the historic photographic collections held at PROV. A small group of staff transformed the lobby into a new photo gallery and extended an opportunity to contemporary street photographers willing to exhibitonasimilarthematicsubject.TheVAC(Victorian Archives Centre) Gallery now displays photographs of Victoria past and present. The November exhibition Mos to Mullets explored the history of hairstyles, while the April exhibition Of Kin and Kind celebrated urban communities. A network of over 40 street photographers are now engaged with the gallery and submitting photographs on a regular basis.
Of Kin and Kind exhibition on display at the VAC Gallery.
Right image: Natural Hair: African Huts CERES Farm Brunswick, 1988. Public Record Office Victoria, VPRS 14518/P1, Unit 1
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Corporate Plan 2013–14 to 2016–17
PROV’s four-year Corporate Plan provides the strategic direction for the period 2013–14 to 2016–17. Theplanarticulatesthemission,primarystrategicobjectivesandvaluesofPROV;italsodescribesourcurrent and emerging operating environment and details our three overarching outcomes and strategic initiatives. It also details the guiding principles that we use when implementing these initiatives.
Outcomes • Preservation: The records of Government are preserved so that they are available and accessible for as long as they are required.
• Management: The records of Government are managed to enable accountability, efficiency and innovation.
• Utilisation: The records of Government are used by communities to connect to their history and culture.
Initiatives• Build our online presence: Build a new online presence for the organisation in alignment with the development of our new collection management environment. This initiative will ensure the online presence interacts effectively with our systems and will support through its flexibility and scope, current and future service and product development and delivery.
• Increase usability of the collection: Pursue opportunities to expose digital content and the structured metadata describing our collection through multiple external channels.
• Increase the engagement of communities with their archival heritage: Review community partnership programs and approaches to maximise opportunities and benefits to be achieved through community engagement initiatives.
• Develop the archival collection to increase its value and significance: Develop the archival collection, increasing its value and significance to the community by identifying records that have the highest value to the Victorian community, and negotiating arrangements for their addition to the collection.
• Improve our digital transfer capability: Deliver the framework, systems and tools to improve our ability to support a high-volume, automated digital transfer capability that minimises the costs and risks involved in mass digital transfers.
• Enhance Government recordkeeping capability: Undertake a range of activities to measure the current status of recordkeeping across the Victorian Public Sector. Deliver specific information and services to maximise recordkeeping capability, particularly in a digital paradigm.
• Transform our collection management environment: Deliver an entirely new technology environment for our collection management environment, to meet the expectations of an increasingly sophisticated public sector and general populace.
• Increase organisational capability: Increase the professionalism and diversity of employees through a number of key activities, including a Management Development Program and refreshed mentoring for all staff.
Detailed information about our activities can be found under each of these initiatives in the next section of the report.
Guiding PrinciplesFive operating principles have been established to guide the implementation of our initiatives, both in decision making and the development of new programs and activities within each initiative.
Wewill:
• Seekandtakeadvantageofpartnershipsand alternative ways of working collaboratively to achieve our outcomes
• Beopentonewideasanddifferentapproaches that will achieve the most effective results
• Takeadvantageofouruniquemandateto provide leadership in those areas in which we have sector expertise
• Identifyandconsultwithstakeholderandclient groups on matters of relevance to them, using the resulting feedback to shape and improve our strategies, products and services
• Designourprogramstoincreaseour stakeholders’ opportunity to preserve and express their cultural heritage and contribute to the social and cultural fabric of Victoria.
Report on Performance
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Strategic Initiatives
Build our Online PresenceWecontinuedtoengagewithourgrowingonlinecommunity (13,703 followers) across social media platforms. Digital content (10,000+ records) related to Victorian history and government recordkeeping was shared across various sites, eliciting over 127,000 comments, shares or likes throughout the year.
Our online enquiries teams across both government services and access services continue to see increased interest in digital copy requests and recordkeeping advice. This may be as a result of improved understanding on how to request digital copies following the launch of the website’s new navigation system. The number of enquiries per month is currently between 450-550, a substantial increase from last year.
Increase Usability of the CollectionAmajorfocusofoureffortthisyearwastodevelopa new search engine for our collection. Launched as part of a redeveloped website in February 2017, the new search engine brings together the scattered search tools that we have developed over the years into one central tool that is accessible from every page on the site. This makes it simpler toidentifyeverythingwehavetooffer.Wearenow working on a revised catalogue interface to support the new search capability, to be rolled out in 2017–18.
To further expose our digital content and collections, we continued to engage with media outlets and events, including presenting our education records at the State Library’s Family Feast, opening up our repository for Open House Melbourne, hosting a soldier settlement information stall at the Royal Melbourne Show, and partneringwithauthorHazelEdwardsonamonthlysession for people writing their family histories. WecontinuedourworkontheannualProvenance Journal, publishing work by researchers who have utilised the archives. The 2017 edition was launchedinMay.Wehavealsorunaseriesofwebsite training sessions, highlighting our new search engine, for new and existing audiences.
Increase Engagement of CommunitiesExhibitions
In addition to our new VAC Gallery initiative we have also continued our exhibitions partnership withOldTreasuryBuilding(OTB).Wehavealong-standing partnership with OTB, presenting regular historic exhibitions together since 2010. Late 2016 saw us bring Victoria’s bushrangers to life in Wild Colonial Boys: Bushrangers in Victoria. This temporary exhibition has been attended by 54,981 people so far, with 5,730 taking guided tours. It features prison registers and other records from our collection alongside exhibits from the State Library and Police Museum. Also in September 2016weturnedourjointSoldier On exhibition into a traveling display for the Royal Melbourne Show,librariesintheWimmera,andFederationUniversity.
In May of this year we partnered with OTB on two permanent exhibitions related to Melbourne’s early history. Melbourne: Foundations of a City and Melbourne as National Capital trace the growth of Melbourne from the earliest European settlements to Federation, when Melbourne became the interim capital city of the newly formed Commonwealth of Australia. Original records from our archives on display include Charles Grimes’ survey, Robert Hoddle’s field books, the Hoddle Map and the first census.
AuthorHazelEdwardsrunsamonthlyworkshopforwritersatthe Victorian Archives Centre.
Regional Archives
PROV has a partnership with the City of Greater Bendigo and the Goldfields Library Corporation to support the Bendigo Regional Archives Centre (BRAC).
Amajorprojectfortheyearisthenearcompletionof the registration and documentation of approximately 50 series of court records relating to the area around Bendigo.
Highlights for this year include successful events held at BRAC during National Family History Month in August 2016 and the National Trust Heritage Festival in May 2017, completion of the imagingforthe19thcenturypetitionsprojectandaprojecttoindexMiningApplicationsonCouncil property. This year also saw the completion of a BRAC Customer Services Review and the development and implementation of a Marketing and Communications Plan.
WehavealsocontinuedourworkonthePlacesof Deposit Program. A Place of Deposit (POD) is a location approved by the Minister for the storage of temporary records of local value. There are 151 Places of Deposit located across the state. These enable communities to preserve and care for records of local significance within their place of origin. During 2016–17 a review of the program was undertaken to ensure that the mechanisms, structures and business activities support an efficient and sustainable program into the future.
Grants
The Local History Grants Program provides small grants to community organisations to support programs to preserve, record or publish local history. This year we received 235 applications from across Victoria (an 11% increase on the previous year),with53projectsgrantedfunding,includingoral histories, e-publications, exhibitions, heritage tours,multimediaprojects,collectionmanagementprograms, and the preservation and digitisation of archival materials.
Applications are assessed by an independent panel,whoconsiderprojectsagainstcriteriaofhistorical and community value, with a particular eye to historical significance, community involvement and ongoing benefits.
A full list of grant recipients and further information on the program can be found on our website and in Appendix 8.
Victorian Community History Awards
WewereagainpleasedtoworkalongsidetheRoyal Historical Society of Victoria to present the Victorian Community History Awards during History Week.The2016eventwasheldattheArtsCentrewith the Hon. Gavin Jennings and writer Hanifa Deen presenting on the significance of community history in Victoria.
Authors Pam Baragwanath and Ken James won the overall award for their self-published book These Walls Speak Volumes: A History of Mechanics’ Institutes in Victoria.MagdaSzubanskiwontheJudges’SpecialPrizeforherbookReckoning: A Memoir, while Ian D. Clark won the Local History ProjectAwardforhisworkWe Are All of One Blood: A History of the Djabwurrung Aboriginal People of Western Victoria. Other winning entries included a history of 1970s Melbourne, shared stories of theSomalicommunity,andWWImultimediaandwebsiteprojects.Afulllistofrecipientsisincludedwithin Appendix 9.
The Bendigo Regional Archives Centre reading room.
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Training
Public Record Office Victoria supports community organisations that care for and provide access to collections of importance to Victorians, as well as the secondary and tertiary education sectors. This year we provided training and awareness programs to more than 1,400 participants.
Highlights for this year included the highly popular Just digitise it! sessions at the Victorian Archives Centre and in Ballarat, and participation in the 2016 Seniors Festival at the Immigration Museum. Several presentations were delivered to university students as part of their courses, including Government records and the Koorie community, presented to RMIT University Master of Information Management students.
Koorie Records Unit
The Koorie Records Unit promotes awareness about Aboriginal records in our collection and aims to improve accessibility of these records to the Aboriginal community.
The Koorie Records Unit:
• InpartnershipwiththeNationalArchivesof Australia (NAA), provides a culturally sensitive Koorie Reference Service to offer support and advice to Aboriginal Peoples wishing to access records relevant to their personal and community histories
• Developsresources,programsandinitiatives that increase the knowledge, accessibility and use of Victoria’s unique collection of government records relating to Aboriginal Peoples.
TomarkReconciliationWeek2017,PROVandNAA hosted a screening and discussion of Bessy Flowers: No longer a wandering spirit, which included records from both the NAA and PROV collections.
DuringtheyearamajorreviewoftheUnit’sserviceswas undertaken. The review found that the role of the Koorie Records Unit and staff in supporting connection with family and community is highly valued by Aboriginal agencies and clients.
Develop the Archival Collection to increase its Value and SignificanceDigitisation partnerships and lab
As part of our ongoing program of asset maintenance and renewal we invested this year in new digitisation facilities, expanding our dedicated digitisation space to fit a wider range of equipment, and invested in two new high-speed scanners and anaperturecardscanner.Wehavealsoinvestedinworkflow software to automate the tasks of setting updigitisationprojects,checkingandcorrectingimages, and storing them securely, which we anticipatewilldelivermajorbenefitsintimesavedto both staff and volunteer digitising teams over the next cycle and beyond.
Wecontinuetoworkextensivelywithpartnersto digitise records from our collection. As part of our ongoing partnership with Family Search (familysearch.org) and Find My Past (findmypast.co.uk),wecompletedthedigitisationprojectforPetty Sessions Court Registers (around 7000 volumes). These records are currently being indexed by Find My Past and will be made available progressivelyontheirwebsite.Wewillalsobepublishing those records to our site in due course.
Pam Baragwanath and Ken James accepting their award from RHSV President Don Garden.
Alsoin2016–17,webegananewprojectwithFamily Search to digitise rate books from councils acrossVictoria.Oncecomplete,thisprojectwillcapture 5,500 volumes of rate records up to the year 1930, and complement the work that Family Search has already done over the last few decades to microfilm many of these records. Family Search continues to digitise wills and probate records up to the year 1950.
WealsobeganaprojectwithAncestry(ancestry.com.au) to digitise early mental health patient records, as well divorce case files. These files (on open access up to around 1940) are a rich source of social and family history information.
Improve our Digital Transfer CapabilityMany of the high-value and high-risk records in Government agencies are not held in traditional record systems, but in common computing environments such as email and corporate servers. During 2016–17 we worked with core agencies to setuppilotprojectsdealingwithlegacyemailandthe forthcoming move to cloud-based corporate storage.
Last year, we revised the Victorian Electronic Records Strategy (VERS) to make it more flexible and reduce implementation costs for the Victorian Government, and this year we started transitioning to the new standard. Tools were built to support the encapsulation of records in the new format, and trial transfers were successfully undertaken, including the Cabinet Records of the former Napthine and Baillieu Governments.
Enhance Government Recordkeeping CapabilityEmergency Services RDA
WereleasedaRetentionandDisposalAuthority(RDA) for records created and held by Victorian first-response emergency services and for agencies that provide relief and recovery to communities and individuals impacted by emergencies and disasters. The RDA was developedinconjunctionwithaworkinggroupof the Records and Information Management Professionals Emergency Services Special Interest Group. Stakeholders that contributed to its development included the Victorian State Emergency Service; Metropolitan Fire Brigade; Victoria Police; Ambulance Victoria; Country Fire Authority; the Department of Environment, Land, WaterandPlanning;andEmergencyManagementVictoria.
Networks
WeheldtwoRecordsManagementNetworkevents during the year, with approximately 300 practitioners attending. Highlights were presentations from Andrew Greaves, Victorian Auditor-General, and Frank Golding, founding member of the Care Leavers of Australasia Network (CLAN). These events provided a valuable opportunity for practitioners to share their knowledge.
PROV continued to lead the Council of Australasian Archives and Records Authorities (CAARA) National BodiesWorkingGroupduring2016-17.TheWorkingGroup’sremitistoestablishagreementbetween CAARA members on recordkeeping requirementsfornationalbodiessubjecttotheeightAustralianjurisdictions.ThisyeartheGroupworked on a function-specific Retention and Disposal Authority (RDA) for the Australian Health Practitioner Regulation Agency (AHPRA). This body is responsible for health practitioner regulation Australia wide. Once approved, the RDA will be the first function-specific RDA approved by all states and territories concurrently. It has also been agreed that PROV will be the archival host for AHPRA on behalf of all the states and territories. The national host arrangement provides a pragmatic solution in a complex regulatory framework, streamlining AHPRA’s recordkeeping regulatory obligations.
Family Search volunteer Roger Bingham digitising Ballarat rate books.
Increase Organisational CapabilityThis year has seen the implementation of the final measures in our current cultural change program. The program was designed with direct input from employees to help drive best practice in the areas of learning and development, vision and leadership andjobsatisfaction.
WithanewCorporatePlanbeingdevelopedfor2017–18 to 2020–21, it was an opportune time to refresh our values and behaviours. This was a collaborative effort with all staff involved, ensuring that the application of the values and behaviours had relevance to everyday work for all employees.
In 2016–17 we contributed to the Victorian Public Sector Commission’s case studies on bullying. Data from the People Matter survey indicates that the measures taken to address bullying in the workplace at PROV have been very successful.
Wehavecontinuedtodevelopemployeesthrougha comprehensive learning and development program. Emotional intelligence, innovation, practicalprojectmanagement,Leantrainingandcredible communication were some key topics covered. An important development initiative was our 360-degree feedback program which covered all managers and included an optional stream for interested employees. In addition to professional and technical training, there has been a focus on broader whole-of-government initiatives such as LGBTI awareness and inclusion training.
The PROV Pride Network was established this year and has driven a broad range of initiatives aimed at increasing the awareness and inclusion of the LGBTI community at PROV. Highlights have included successful staff awareness events such asWearitPurpleDayandaTEDTalkscreeningforIDAHOBIT Day. The success of the broad-based approach manifested in PROV being granted a BronzeEmployerAwardinthe2017AustralianWorkplaceEqualityIndexAwards.
The workplace has a key role to play in providing support and flexibility to enable people experiencing family violence to take action against violence while maintaining their employment. In recognition of this, we have developed and implemented a family violence framework.
The importance of health, safety and wellbeing in the workplace is well recognised at PROV. The entire health and safety framework was reviewed in 2016–17 and a new set of policies and proceduresandactionplandeveloped.Wellbeinginitiatives including meditation, blended yoga/pilates and a stress management session have been well received. This comprehensive approach will ensure PROV’s excellent health, safety and wellbeing record is maintained into the future.
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PROV also provided guidance and support to government agency staff through meetings, attendance at numerous community of practice events, and through responding to more than 700 recordkeeping enquiries.
Standards and training
As part of our Continuous Improvement Program, we conducted a review of the Capture Standard, Specifications and Guidelines, and after extensive consultation the revised Capture Standard and CaptureSpecificationswereissued.Wealsocommenced a review of the Disposal Standard, Specifications and Guidelines. Current stakeholder consultation aims to identify any required changes.
In 2016–17 PROV developed and published a High Value High Risk Framework to enable agencies to identify and manage high-value, high-risk records. More than 850 staff from a wide variety of government agencies completed PROV’s online Recordkeeping Fundamentals Training Module.
Transform our Collection Management Environment Our multi-year Digital Archive Program is still underway and has been progressively transforming our digital infrastructure. A highlight of the program is the new PROV website.
Theprojectalsoincludesanewrepositoryforstoring open access copies of records and other contextual information to improve access to such materials; the commencement of a procurement process for replacing the PROV Digital Archive and associated storage infrastructure; and an investigation into a new Archival Management System to facilitate the ongoing management of the collection.
In the next 12 months, PROV expects to implement the new Digital Archive and Archival Management System.Wewillalsoimplementarangeofnewweb-based functionality to enable users to more easily view and access digital and digitised copies of records, as well as new crowdsourcing functionality to enable users to more easily contribute to the management and preservation of the collection.
Underpinning the transformation of the collection management environment is the need to ensure that the conceptual model used by PROV to describe and control our collection is capable of meeting the challenge of describing increasingly complex and sophisticated digital recordkeeping systems, as well as supporting changing user expectations and allowing us to take advantage of opportunities for interoperability and data sharing with other institutions. During 2016–17, PROV undertook an in-depth revision of the structural and descriptive components of the model, with the aim of building the necessary flexibility and extensibility to deal with a dynamic recordkeeping environment, at the same time remaining consistent with Australian archival descriptive practice.We’vealsodevelopedadetailedunderstanding of the requirements of the technical system(s) required to implement such a model.
The PROV Pride Network meeting the Commissioner for Gender and Sexuality, Ro Allen.
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Output Measures 2016–17
Performance measure
Quantity, Quality, Timeliness
Unit of measure
2016–17 Full Year Target
2016–17 Full Year Actual
Variance (%)
Collection usage: utilisation of physical and digital records held by Public Record Office Victoria
Quantity number 2,500,000 2,627,569 5%
Satisfaction with services provided by Public Record Office Victoria to government agencies and to the public
Quality per cent 90% 94% 4%
Provision of services within published timeframes
Timeliness per cent 95% 96% 1%
OUTPUT Unit of measure 2016–17 Full Year Target
2016–17 Full Year Actual
Government Services
Public Record Office Victoria records transferred
shelf metres 2,000 1,293
Digital records preserved number of VEOs 110,000 107,998
Retentionanddisposalprojectscommenced number 25 17
Number of participants undertaking records management training
number 600 922
Transferprojectscompleted number 30 31
Access Services
Community training delivered (attendees) number 1,500 1,465
Records deaccessioned from the PROV collection
shelf metres 850 846
Total visitors/users number 110,000 100,607
Online visitors to website number 1,200,000 1,077,949
Volunteer hours number 35,000 36,275
Collection storage meeting industry standard percent 96 96
Corporate Services
Staff hours spent on L&D activities hours 1,500 1,875
PROV 2016–17 BP3 measures
PROV 2016–17 Annual Report measures
Left image: The Beehive: State Bank Centre, Premises, interior opening of safe, c1960–1970. Public Record Office Victoria, VPRS 8935/P1, Unit 3, Item 1861
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Reading Room and Record RetrievalsWeoperatetwopublicreadingrooms;oneattheVictorian Archives Centre in North Melbourne and the other at the Ballarat Archives Centre in Ballarat. Records can also be accessed at the Bendigo Regional Archives Centre reading room and the Geelong Heritage Centre.
During 2016–17, 11,208 visitors utilised the reading rooms to view public records. 44,017 records were issued to visitors and an additional 11,510 were issued to Government agencies and for internal PROV use.
Reference enquiries were managed through our online system, which received an average 819 queries per month, providing a more consistent and seamless approach to customer service.
Num
ber o
f rec
ords
Records Issued Public users
Num
ber o
f vis
itor
s
Visitors to Reading Rooms Victorian Archives Centre
Ballarat Archives Centre
Bendigo Regional Archives Centre
Geelong Heritage Centre
70,000
60,000
50,000
40,000
30,000
20,000
10,000
0Year 2010–11 2011–12 2012–13 2013–14 2014–15 2015–16 2016–17
55,000
50,000
45,000
40,000
35,000
30,000
25,000
20,000
15,000
10,000
5,000
0
Year 2010–11 2011–12 2012–13 2013–14 2014–15 2015-16 2016–17
AsthevisitorstoGeelongLibrary&HeritageCentrejumpedsignificantlylastyearduetotheattractionofviewing and touring the new building facilities, for 2016–17 we’ve only counted those visitors who visited the reading room specifically to research public records.
Government users
32 33
Ongoing Employees Fixed-term & Casual
Number (Headcount)
Full-time (Headcount)
Part-time (Headcount)
FTE FTE
June 2016 50.0 38.0 12.0 45.4 10.7
June 2017 55.0 37.0 18.0 49.6 12.8
June 2016 June 2017
Ongoing Fixed-term & Casual
Ongoing Fixed-term & Casual
Number (Headcount)
FTE FTE Number (Headcount)
FTE FTE
Gender
Female 30.0 26.5 8.7 33.0 28.8 9.0
Male 20.0 18.9 2.0 22.0 20.8 3.8
Age
Under 25 0.0 0.0 1.3 0.0 0.0 1.0
25-34 11.0 10.8 4.0 14.0 12.6 2.6
35-44 15.0 13.1 3.4 15.0 13.0 4.4
45-54 12.0 11.0 0.0 13.0 12.5 2.0
55-64 10.0 8.6 2.0 11.0 9.6 2.8
Over 65 2.0 1.9 0.0 2.0 1.9 0.0
Classification
Executive 1.0 1.0 0.0 1.0 1.0 0.0
STS 1.0 0.7 0.0 1.0 0.7 0.0
Grade 6 5.0 4.9 2.0 6.0 5.9 2.0
Grade 5 7.0 6.8 1.0 5.0 5.0 3.0
Grade 4 13.0 11.5 0.6 14.0 12.2 1.8
Grade 3 13.0 12.3 1.0 15.0 14.2 0.6
Grade 2 11.0 9.2 6.1 13.0 10.6 5.4
Workforce Data
2014–15 2015–16 2016–17
Operating 3,846,539 3,550,372 4,100,642
Salary and on-costs 5,292,128 5,100,405 5,707,427
Sub-total 9,138,668 8,650,777 9,808,069
Capital 483,867 1,181,627 1,141,842
Depreciation 3,367,727 3,332,697 3,060,845
Capital Assets Charge 4,482,000 4,577,000 4,925,000
Total Expenditure 17,572,262 17,742,101 18,935,756
Appendices
Back image p31: The Victory Roll: Lorraine Douglas-Sloane, waitress, charged with stealing and perjury, Melbourne 1940. Public Record Office Victoria, VPRS 7856/P1, Unit 42
Appendix 1Assets, financial statement and workforce data
Assets
Our assets include both community and operating assets in the following four categories:
Community assets
These assets are the state’s archival collection. The physical collection was re-valued in 2016–17 at $299.9m. The digital collection was valued at $16.7m.
Building assets
Records repositories for storage of the State Archives and the State Government’s non-current records are located at North Melbourne and Ballarat. The Victorian Archives Centre in North Melbourne, including land, was valued in 2016–17 at $88.3m.
Motor vehicles
PROV operates two vehicles: a sedan and a station wagon.
Plant and operating equipment
Operating assets are used for the upkeep of the physical and digital repositories so that public records can be stored safely and made available for public inspection.
Financial statement
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Appendix 4Retention and disposal authority documents issued or varied 2016–17
New RDAs issued
Number Name Issue/Reissue
PROS 16/04 Retention and Disposal Authority for Secondary Electronic Records of Expunged Convictions
29/07/2016
PROS 16/05 Retention and Disposal Authority for Regulation of Lobbyists 22/08/2016
PROS 16/06 Retention and Disposal Authority for Standard Setting and Organisational Performance Monitoring
04/10/2016
PROS 16/07 Retention and Disposal Authority for Records of the Higher and Further Education Functions
19/12/2016
PROS 17/01 Retention and Disposal Authority for Records of Royal Commissions, Boards of Inquiry and Formal Reviews
28/02/2017
PROS 17/02 Retention and Disposal Authority for Records of Emergency Services Function
01/05/2017
Number Name Issue Expiry
PROS 97/08 Retention and Disposal Authority for Records of the Building Commission Variation 8
03/02/2017 31/12/2019
PROS 99/02 Department of Treasury and Finance Records Disposal Schedule Variation 6
02/03/2017 31/12/2017
PROS 99/05 State Coroner’s Office Coronial Investigations Records Authority Variation 4
03/02/2017 31/12/2019
PROS 99/06 Retention and Disposal Authority for Records of the Gas Safety Records Authority Variation 4
03/02/2017 31/12/2019
PROS 99/08 Gambling Regulation Function Variation 5
07/02/2017 31/12/2017
PROS 00/02 Department of Infrastructure Records Authority Variation 6
03/02/2017 31/12/2019
PROS 01/01 Schools Records Authority Variation 6
03/02/2017 31/12/2017
PROS 01/03 Victorian Auditor-General’s Office Records Authority Variation 3
03/02/2017 31/12/2017
PROS 02/03 Retention and Disposal Authority for Records of Environment Protection Authority Variation 2
03/02/2017 31/12/2019
RDAs varied
Number Name Issue Date
PROS 11/07 Capture Standard 05/09/2016
PROS 11/07 S3 Capture Specification 05/09/2016
PROS 36 Request for Approval to Transfer Records to a Place of Deposit Form 12/04/2017
PROS 41 Request for Approval of Sentencing Plan Form 28/04/2017
PROS 42 Request for Approval of Transfer Plan Form 28/04/2017
Number Name Issue/Reissue
PROS 11/07 S1 Digitisation Requirements Specification 20/06/2017
PROS 11/07 S2 Digitisation Image Requirements Specification 20/06/2017
PROS 11/09 Control Standard 20/06/2017
PROS 11/09 S1 Control Specification 20/06/2017
PROS 11/10 Access Standard 20/06/2017
PROS 11/10 S1 Access to Records in Agency Custody Specification 20/06/2017
PROS 11/10 S2 Access to Records in PROV Custody Specification 20/06/2017
Varied and variation issued
Appendix 2Standards and advice
Section 12 of the Public Records Act 1973 requires the Keeper of Public Records to establish standards for the efficient management of public records and assist public offices in the application of those standards to records under their control. The Act requires public offices to implement records management programs in accordance with the standards established by the Keeper. All standards are available on the PROV website www.prov.vic.gov.au/recordkeeping-government/standards-policies-rdas
Appendix 3Recordkeeping standards framework documents issued or varied 2016–17
Reviewed and new version issued
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Number Name Issue Expiry
PROS 07/01 Retention and Disposal Authority for Records of Common Administrative Functions Variation 4
06/03/2017 No Date
PROS 07/02 Retention and Disposal Authority for Records of the Office of the Chief Parliamentary Counsel Variation 1
03/02/2017 31/12/2019
PROS 07/03 Retention and Disposal Authority for Records of the Victorian Government Printer Variation 1
03/02/2017 30/06/2018
PROS 09/04 Retention and Disposal Authority for Records of the Childrens Court Variation 1
19/12/2016 No Date
PROS 09/09 Retention and Disposal Authority for Records of Mental Health, Alcohol and Drugs Service Functions Variation 2
25/05/2017 17/06/2020
PROS 10/12 Retention and Disposal Authority for Records of the Public Record Office Victoria Variation 1
03/03/2017 No Date
PROS 11/02 Retention and Disposal Authority for Records of the Supreme Court Variation 3
12/05/2017 21/03/2021
PROS 11/04 Retention and Disposal Authority for Records of Consumer Affairs Functions Variation 1
22/02/2017 No Date
PROS 13/06 Retention and Disposal Authority for Records of the Department of Premier and Cabinet Variation 2
04/05/2017 No Date
Appendix 5Approved Public Record Office Victoria Storage Suppliers (APROSS)
APROSS sites are commercial facilities that have been inspected by PROV and approved for the storage of temporary and unsentenced public records. For a complete list of APROSS sites see https://www.prov.vic.gov.au/recordkeeping-government/certified-suppliers-vendors/apross-for-agencies
APROSS facilities approved in 2016-17 – Nil
Reappointments – Nil
The number of current approved APROSS facilities – 31
Number Name Issue Expiry
PROS 03/01 Retention and Disposal Authority for the Legal Aid Function Variation 3
03/02/2017 31/12/2019
PROS 03/03 Victorian Managed Insurance Authority Variation 2
03/02/2017 31/12/2017
PROS 04/01 Department of Primary Industries Variation 2
03/02/2017 31/12/2019
PROS 04/02 Residential Tenancies Bond Authority Variation 2
03/02/2017 No Date
PROS 04/03 Office of Public Prosecutions Variation 2
23/11/2016 31/12/2017
PROS 04/04 Victorian Cervical Cytology Registry Variation 2
03/02/2017 No Date
PROS 04/07 Office of Gaming and Racing Variation 2
03/02/2017 31/12/2017
PROS 04/08 Victims of Crime Assistance Tribunal Variation 2
03/02/2017 31/12/2017
PROS 05/01 Retention and Disposal Authority for Records of Ombudsman Victoria Variation 2
03/02/2017 31/12/2019
PROS 05/06 Retention and Disposal Authority for Records of VicUrban Variation 2
03/02/2017 31/12/2019
PROS 05/07 Retention and Disposal Authority for Records of Equal Opportunity Commission Victoria Variation 1
03/02/2017 31/12/2019
PROS 05/09 Retention and Disposal Authority for Records of the Department of Sustainability and Environment Variation 2
03/02/2017 31/12/2019
PROS 06/02 Retention and Disposal Authority for Records of the Victorian Poisons Information Centre Variation 2
03/02/2017 No Date
PROS 06/03 Retention and Disposal Authority for Records of the Department of Victorian Communities Variation 1
15/12/2016 No Date
PROS 06/04 Retention and Disposal Authority for Records of Sheriff’s Operations Variation 1
03/02/2017 No Date
PROS 06/05 Retention and Disposal Authority for Records of the Victorian Electoral Function Variation 3
03/02/2017 31/12/2017
38 39
Nicole Tighe: member, Australian Human Resources Institute; member, Department of PremierandCabinetHumanResourcesWorkingGroup; member, People and Culture Community of Practice.
Andrew Waugh: member, Standards Australia, Records and Document Management Systems Committee (IT-21) Subcommittee on Recordkeeping Metadata.
Rebecca Young: coordinator, Australasian Digital Recordkeeping Initiative; secretary, Public Records Advisory Council.
Conference and Seminar Presentations
Using PROV’s collection Australian Historical Association Conference Melbourne, July 2016 Lauren Bourke, Liz Denny and Gertrude Cotterill
Education records Family History Feast, State Library of Victoria Melbourne, August 2016 Jack Martin
Family history research using online records Bendigo Regional Archives Centre Bendigo, August 2016 Lauren Bourke
Information and knowledge management professional practice Monash University Master of Business Information Systems Melbourne, August 2016 Elise Bradshaw and Alison McNulty
Italians In Australia: research and archival tools at Public Record Office Victoria Seniors Festival, Immigration Museum Melbourne, October 2016 Charlie Farrugia
Digitisationprojectplanning:communityheritagegrants National Library of Australia Canberra, October 2016 Daniel Wilksch
News from PROV – Government Special Interest Group Australian Society of Archivists 2016 Conference Parramatta, October 2016 Andrew Harris
Presentation as outgoing editor of Archives and Manuscripts Australian Society of Archivists 2016 Conference Parramatta, October 2016 Sebastian Gurciullo
Bread and stones: historians using and preserving digital information State Library of Victoria Melbourne, November 2016 Owen O’Neill and Daniel Wilksch
Government records and the Koorie community RMIT University Master of Information Management Melbourne, May 2017 Georgia Harris and David Taylor
Finding Your Mob community workshop for Gippsland Local Aboriginal Network Krowathunkooloong Keeping Place Bairnsdale, May 2017 Tsari Anderson and Georgia Harris
From private to public: the power of records Department of Education and Training Melbourne, May 2017 David Taylor
Legal resources within the PROV collection Australian Law Librarians Association (Victoria)Melbourne, May 2017 Charlie Farrugia
Digital Archives and the value of volunteering RMIT University Information Management Industry Forum Melbourne, May 2017 Elise Bradshaw
The volunteer program at PROV: a success story ArchivesSymposium:ArchivesinaChangingWorld Wellington,NewZealand,May2017 Justine Heazlewood
PROVisualizer Melbourne Museum for PHAVic Professional Development Day Melbourne, May 2017 Asa Letourneau
Panel: Preserving Australian Values? Australian Society of Archivists: International Archives Day Melbourne, June 2017 Justine Heazlewood
Appendix 6Achievements of Staff
Awards
OpenGov Award for ICT Innovation: PROV was awarded an OpenGov Award for ICT innovation for ourProvisualizertool,thefirstinteractivearchivaldata visualisation in Australia. You can find the tool on our website: www.prov.vic.gov.au/explore-collection
Professional Committees
Farzam Akbari: member, ICT Governance Committee;member,WoVGCyberSecurityCustomer Group.
Tsari Anderson: co-editor, Provenancejournal.
Grace Baliviera: member and mentee, Institute of Public Administration Australia (Victoria); member, Australian Institute of Management.
David Brown: member, Australian Institute of Company Directors; member, Information Management Group; member, Australasian Digital Recordkeeping Initiative.
Charlie Farrugia:member,AustralianWomen’sArchivesProjectCommittee;member,VictorianAssociation of Family History Organisations Committee; member, Geelong Heritage Centre Collection Advisory Committee.
Kate Follington: member, Museums Australia (Victoria) 2018 National Conference Program Committee; member, Creative Victoria Digital Engagement Managers Key Stakeholder Group.
Peter Francis: member, Data Management WorkingGroup;member,AssociationofComputingMachinery; member, Australian Computer Society.
Carly Godden: member, Bendigo Regional Archives Centre Operations Committee.
Sebastian Gurciullo: General Editor, Archives and Manuscripts;chairofjournal’sEditorialBoard; co-editor, Provenancejournal;webmaster,Committee of the Section on Literary and Artistic Archives of the International Council on Archives.
Graeme Hairsine: chair, Institute of Public Administration Australia (Victoria) ICT Community of Practice; member, Creative Victoria Chief Information Officers Forum.
Justine Heazlewood: chair, Bendigo Regional Archives Centre Committee of Management; chair, Australasian Digital Recordkeeping Initiative; chair, Monash University Information and Knowledge Management Course Advisory Committee; member, Council of Australasian Archives and Records Authorities; member, Standards Australia, Records and Document Management Systems Committee (IT-21); member, Queensland State Archives Digital Archiving Program Board.
Al Hunter: member, Records and Information Management Professionals Australasia (RIMPA or RIM Professionals Australasia); professional member, (ARMA); member and newsletter coordinator, Victorian Branch Council; member, Victorian Public Sector Pride Network; member, VPS Pride Council and Events Committee; member, Australian Anthropological Society.
Asa Letourneau: committee member, Linked Open Data in Libraries, Archives and Museums.
Julie McCormack: chair, Council of Australian Archives and Records Authorities National Bodies WorkingGroup;member,DepartmentofHealthandHuman Services Records Management Steering Committee;member,CabinetRecordsWorkingGroup; PROV delegate, Australian Society of Archivists.
Alison McNulty: member, Australasian Digital Recordkeeping Initiative; member, CAARA Royal Commission into Institutional Response to Child SexualAbuseWorkingGroup;member,LocalGovernment Digital Transformation Taskforce.
Philippa O’Halloran: member, Bendigo Regional Archives Centre Committee of Management; member and mentor, Institute of Public Administration Australia (Victoria).
Tara Oldfield: member and mentee, Institute of Public Administration Australia (Victoria); board member, History Council of Victoria; member, North Melbourne Agency Collective.
Jennifer Rout: member, Open Minds Advisory Board.
Eva Samaras: member, Australian Library and Information Association New Generation Advisory Committee; presenter of #auslibchat.
David Taylor: member, Public Relations Institute of Australia; Australian Council for Educational Leaders; Director, St Columba’s College Board.
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Applicant Project Name Amount Funded
Abbotsford Convent Foundation Saved: A History of the Abbotsford Convent $14,918.00
Ballarat Fish Acclimatisation Society Historical display signs and display case $3,971.00
Ballarat Tramway Museum Interpretation of Ballarat’s heritage trams and their role in the community
$8,000.00
Benalla Historical Society Inc. Digitisation of Benalla “Standard” Newspapers $14,500.00
Benalla Migrant Camp Inc. Benalla Migrant Camp 1949–1967 Digital StorytellingProject
$9,500.00
Boolarra and District Historical Society Inc.
Boolarra Museum Display Renewal $6,500.00
Brighton Historical Society Inc. Brighton Historical Society Costume Collection Project
$10,630.00
Cann River Community Centre CannRiverLocalHistoryProject $750.00
Charlton Traffic Safety Education Centre as part of Charlton College
Redeveloping and promoting the Charlton “Bill’s Trough”
$1,730.00
ChillOut Daylesford Inc. ChillOut Daylesford History: Conserving a Collection & Sharing Stories
$14,200.00
Chiltern Athenaeum Trust Treasures Revealed, Treasures Preserved: Chiltern Athenaeum Museum Collection
$8,405.00
Collective of Self Help Groups (COSHG) Inc.
Picturing Social Justice - Posters from the 80s and 90s
$4,270.45
Darebin Creek Management Committee Incorporated
NapierWallerArtistHistoryBoard $3,267.00
Daylesford & District Historical Society Inc.
Remembering Daylesford’s Three Lost Children Tragedy after 150 years
$7,500.00
Dunkeld Museum Inc. DunkeldHistoricalTownWalk $10,000.00
Echuca Historical Society Inc. Digitised Archiving of Riverine Herald 1998 - July 2005
$14,927.22
Hobsons Bay Libraries Explore Hobsons Bay Heritage Tours App $1,345.00
Hustlers Reef Reserve Advisory Committee
ReefQuartzGoldMinersHeritageTrail $10,000.00
King Valley Tourism Association The Spirit of Salts $4,450.00
Korowa Anglican Girls’ School Korowa Anglican Girls’ School Heritage Trail $2,758.80
Kyneton Contemporary Inc. Public View: a creative exploration into Kyneton’s past
$9,220.00
Appendix 8Local History Grant recipients
TheLocalHistoryGrantsprogramprovidessmallgrantstocommunityorganisationstosupportprojectsthat preserve, record or publish Victorian local history. Recipients for the 2016-17 round are as follows:
And a special thank you to Family Search volunteers:
Appendix 7Volunteers
Weacknowledgethesignificantcontributionsofallourvolunteersduring2016–17:
Paris Richens Sue Rickard Dawn Riddel Neil Robbins Marie Rogers WarwickRose Georgia Routledge Colin Ruehland Gerard Ryan Lauren Ryan Jennifer Sach Dorothy Skewes Marica Skidmore Jennifer Smith Allan Smith Madeline Smith Alan Stevens Bianca Stolar Maria Teresa Tavares Costa Robert J Thomas Lindsay Thomas Alice Thompson Gabrielle Thomson Gail Thornthwaite KatinaTrajkovska Maureen Treacy Tulay Tsambardas Brian Tseng Mathew Turton Robert Twyford Thomas Tyrrell Judith Vardy RosemaryWaghorne IanWillmott
Leayne Alden Mark Armstrong-Roper David Asquith John Bailey Jennifer Barker Neil Barrie Pamela Baum Fay Beslee Marian Bierenbroodspot Teresa Boonekamp ElizabethBuckle Alison Cain WendyCarver Neil Chisholm Celestine Chisholm Keng Chong Jessica Christie Ahnya Chuah Kaye Clancy Barry Clarke Beth Codling Cheryl Cox Brendan Coyne Calvin Crisp Justin Croft Graeme Dawson Sue Dawson Brian Dixon Claire Duncan Claire Dunlop Kimberley Dunt Barry Fleming Georgie Garvey-Hawke Leanne Goss WendyGriffin Claudia Guli Kerry Gutowski
Clive Haddock Carol Haga Tayla Hamilton Sara Hardy ElizabethHardy Joanne Hawkesworth IanHazewinkel WalterHeale Mary Henkel Joy Herman Joy Hirst Lyell Horwood Kim House Lewis House Katherine Huntsman Brianna Hutton Nikol Ignatovic Dennis Jasper Lesley Jeffrey Judith Johnston Tamara Jones Anne Jones Irene Kearsey Marilyn Kenny AmelKojic Philip Lally Fiona Lane Cynthia Langley Maree Langley Maggie Lau Janene Lobs Kathryn Lobs Des Logan Anna Louey John Mackinnon Sue Maclellan Alexander Maher
Anna Malmgren Eleanor Manion Tim Marriott Millie Marsh Jennifer Martin Judy Mason Rebecca Mcghee Helen Mcinnis Fiona Mckinley Mick Mcmillan Bernard Metcalfe Zalie Mickan Barbara Minchinton Nadia Mohamed Maureen Molloy David Morris SuzyMuir Pauline Murphy SuzanneNapolitano Helena Nardi Christopher North-Coombes Ross Oberin Fiona O’Donnell Neil Paddle CarolPanjkov Geoffrey Paterson Bruce Paule Lyn Pecchiar Erin Peterson Julian Polain Margaret Pope Patricia Porigneaux David Power Ingrid Pronobis Deanna Ramsey LizRaven Jon Rennison
Kathleen Bingham Roger Bingham Helen Goodall Bill Justus Nanette Justus
Raelynn Klafke Gordon Lee Perri O’Donnell Garry Reynolds Sheila Reynolds
Joy Rife Debbie Thompson Steve Thompson
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Award Project Recipient
Victorian Community History Award ($5000)
TheseWallsSpeakVolumes:A History of Mechanics’ Institutes in Victoria
By Pam Baragwanath and Ken James, published by the authors
Judges’SpecialPrize($500) Reckoning: A Memoir ByMagdaSzubanski, Text Publishing
Collaborative Community Award ($2000)
Breaking Out: Memories of Melbourne in the 1970s
Edited by Susan Blackburn, Hale & Iremonger
LocalHistoryProjectAward($2000)
‘WeAreAllofOneBlood’AHistoryoftheDjabwurrungAboriginalPeopleofWesterVictoria,1936–1901
By Ian D. Clark, Createspace
History Publication Award ($2000)
Hector: The Story of Hector Crawford and Crawford Productions
ByRozziBazzani, Arcadia
Local History Small Publication Award ($1500)
The Village of Ripponlea By Judith Buckrich, Lauranton Books
Cultural Diversity Award ($1500) WadaddiNabadda.PathstoPeace.Voices of the Somali Speaking Community
By Anne Doyle, Olympic Adult Education
Multimedia Award ($1500) WeRemember:HonouringtheService& Sacrifice of Local Veterans and the WangarattaCommunityDuringWW1,DVD and website
ByRuralCityofWangaratta
Historical Interpretation Award ($1500)
Duldig Studio Documentaries By Eva de Jong-Duldig and Dr David Smith, Duldig Studio
CentenaryofWW1Award($1500) HomeFrontBallaratWW1website:www.ballaratww1.org.au
By Ballarat & District Genealogical Society
History Article (Peer Reviewed) Award ($500)
Beyond Failure and Success: The Soldier Settlement on Ercildoune Road
By James Kirby, Provenance Journal
Appendix 9Victorian Community History Award winners
The Victorian Community History Awards are held annually, in partnership with the Royal Historical Society of Victoria, to recognise the contributions made by Victorians to the preservation of the state’s fascinating history,publishedduringthepreviousyear.WinnersannouncedattheOctober2016Awardswere:
Applicant Project Name Amount Funded
Latin Stories Australia From Latin American Stories to Victorian History: Building Bridges
$14,997.00
Longwarry & District History Group Inc.
Longwarry and District History Group Inc. WebsiteDevelopment
$3,490.00
Maldon Museum & Archives Association Inc.
Our Stories: A Brief Social History of Maldon $3,000.00
Mallacoota & District Historical Society Inc.
Purchase display cases for collection items $7,310.00
Mordialloc College Alumni Association Inc. (MCAA)
Mordialloc College Alumni Association DigitisationandPreservationProject
$5,480.00
Moreland City Football (Soccer) Club Displaying our Soccer (and Victorian immigration)historyproject
$3,400.00
Murrindindi Shire Council The cultural memoir of Taungurung Elder, Uncle Roy Patterson
$5,000.00
MyWorldisRound Recording of oral history of Victorian “Soccer” migrants
$2,854.00
Nepean Historical Society Inc. Investigating the 1803 Collins Settlement Burial Sites
$4,840.00
Nillumbik Shire Council Nillumbik Heritage Digital Guide $12,575.00
Nyora & District Development Association
Preserving the History of Nyora $3,930.00
Oakleigh City Band Inc. Bandstand Beauties: building a history of Victorian Bandstands and their music
$3,480.00
Otway Districts Historical Society Inc.
Otways Coverlet research and conservation project
$2,336.00
Phillip Island National Surfing ReserveWorkingGroup
Phillip Island National Surfing Reserve ArchivingProject
$2,039.00
Progressing Cobden Inc. Making History: Cobden Story (Stage 2) $13,650.00
Richmond & Burnley Historical Society Inc.
Victoria’s Earliest Potteries $5,334.00
Societa’ Isole Eolie Aeolian Heritage and Archive Conservation Project
$6,500.00
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accession A group of records from the same transferring agency taken into PROV custody at the same time. The records may be formally arranged and described into records series and consignments or they may be unarranged and undescribed. Accessioning refers to the process of formally accepting and recording the receipt of records into custody (Keeping Archives1).
advice A document issued by PROV providing advice to Victorian agencies on a recordkeeping issue. (Includes formal advice about standards as well as forms and other tools to help Victorian Government agencies manage and use public records).
APROSS Approved Public Record Office Storage Supplier – the PROV program for the storage of records which the Keeper of Public Records has approved for eventual destruction or which are awaiting a decision as to their archival value.
archive The whole body of records of continuing value to an organisation or individual. Sometimes called ‘corporate memory’ (AS 4390.1-1996).
archives Records considered to have continuing or permanent value that have been, or will be, transferred to the custody of an archival organisation; also used to refer to the buildings in which archival records are stored and to organisations that have responsibility for archival records (Private lives, public records2).
consignment A consignment comprises record items belonging to a single record series that has been transferred to the custody of PROV as part of the one accession. A consignment may comprise the whole or part of a series. Each consignment is identified by a code (e.g. VPRS 1234/P1).
digital / electronic record
A record produced, housed or transmitted by electronic means rather than physical means. A record expressed in an electronic digital format. A record stored in a form that only a computer can process.
digitised record / digital image
An electronic reproduction of a picture, photograph or physical item (e.g. letter or document) that can be stored on computer or disk, and can be viewed, transmitted, manipulated and/or printed via computer. A subset of digital records (Private lives, public records).
disposal A range of processes associated with implementing appraisal decisions. These include the retention, deletion or destruction of records in or from recordkeeping systems. They may also include the migration or transmission of records between recordkeeping systems, and the transfer of custody or ownership of records.
WithintheVictorianPublicSector,recordsareappraisedtodeterminetheirsignificance(business,legalorhistorical)andthenjudgedtobeeitheroftemporary or permanent value to the state. Government bodies are guided by standards or schedules issued by PROV to regulate the disposal of records.
disposal authority A legal document that defines the retention periods and consequent disposal actions authorised for specific classes of records (AS 4390.1-1996).
permanent records Records which have been appraised as being of permanent value to the State of Victoria and which must be kept forever.
place of deposit (POD)
A location approved by the Victorian Government Minister responsible for PROV for the storage by community groups of temporary records of local value.
1 J. Ellis (ed.), Keeping Archives, 1993, The Australian Society of Archivists Inc., Australia. 2 B. Fensham et al., Private lives, public records, 2004, Public Record Office Victoria, Australia.
Glossary
Left image: The Bob: Umbrellas, various stages of manufacture, c1934. Public Record Office Victoria, VPRS 14518/P1, Unit 1
46
temporary records Records which are appraised as being of value for a bounded time span and which may be legally destroyed once they are older than that time span.
transfer The removal of public records from the offices which have created or inherited them. The custody, ownership and/or responsibility for the records is migrated to the recipient (e.g. from the office to PROV) (see AS ISO 15489.1).
unsentenced records
Records which have not yet been appraised and whose status is therefore not yet determined (Public Records Act 1973).
VPRS An abbreviation for Victorian Public Record Series. A VPRS number is allocated to each record series when it is transferred to PROV.
47
provenance A principle that involves establishing the administrative context in which records were created and used. The provenance of records includes their original creators and users, and the subsequent administrators who were responsible for the recordkeeping system in which the records were kept (Private lives, public records). Note: the word Provenance is also used in this document to refer to the title of our annualonlinejournal.
public record A record made or received by any person employed in a public office while carrying out his or her public duties (Public Records Act 1973).
public records Information or documents created as part of the activities of state government departments, agencies and local government (Private lives, public records).
reading room Area set aside at PROV centres for public access to records (Private lives, public records).
record Something that documents a particular event or decision, or a document and its contents that have some evidentiary value. A record can take many forms:
• adocumentinwriting • abook,map,plan,graphordrawing • aphotograph • alabelmarkingorotherwritingwhichidentifiesordescribesanythingofwhich it forms part, or to which it is attached by any means whatsoever • adisc,tape,soundtrackorotherdeviceinwhichsoundsorotherdata (not being visual images) are embodied so as to be capable (with or without the aid of some other equipment) of being reproduced therefrom • afilm,negative,tapeorotherdeviceinwhichoneormorevisualimagesis embodied so as to be capable (as aforesaid) of being reproduced therefrom • anythingwhatsoeveronwhichismarkedanywords,figures,lettersorsymbols which are capable of carrying a definite meaning to persons conversant with them (AS ISO 15489.1).
recordkeeping Making and maintaining complete, accurate and reliable evidence of business transactions in the form of recorded information.
records management
Field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposal of records, including processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records (AS ISO 15489.1).
repository The building (or part of the building) in which the collection/holdings are housed.
series A group of records which are recorded or maintained by the same agency or agencies and which:
• areinthesamenumerical,alphabetical,chronologicalorotheridentifiable sequence; or • resultfromthesameaccumulationorfilingprocess,performthesame function or may be of similar physical shape or information content.
standard A set of criteria that states a level of legal requirement for Victorian agencies. Standards are established by the Keeper of Public Records under the Public Records Act 1973.
Victorian Archives Centre 99 Shiel Street North Melbourne 10am–4.30pm Monday to Friday (and 2nd and last Saturday of the month)
CONTACT US prov.vic.gov.au [email protected] 03 9348 5600
Ballarat Archives Centre Cnr Mair and Doveton Streets Ballarat 10am–4.30pm Monday and Tuesday
Bendigo Regional Archives Centre 1st Floor Bendigo Library 251–259 Hargreaves Street Bendigo 10am–4.30pm WednesdayandThursday Geelong Heritage CentreGeelong Library and Heritage Centre51 Little Malop StreetGeelongwww.grlc.vic.gov.auCheck website for hoursTuesday to Saturday
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