PSI Corporate Profile

21860, Via Regina

Saratoga, CA 95070 USA

Phone: (408) 877-2424

Telefax (408) 867-0666

PSI Proprietary & Confidential

• Started operations in January 2000

• Registered with organizations of repute like: STPI, NASSCOM, TiE and CII.

• Certifications: ISO 9001:2008, Microsoft Gold Certified Partner and Microsoft Small

Business Specialist

• Global provider of PLM (Product Life Cycle Management) Solutions, IT Consultancy,

Professional Services for Enterprise Products, and Custom S/W Development

solutions

• Global reach with business offices in USA, Canada, UK, & India

• Experienced in serving “Start Up’s”, “Mid-Tier” to “Mature Fortune 500

Companies”

• Leading Captive ODC partner in the success of numerous software products from

USA & UK.

PSI Highlights


Test Framework Design

Authentication/Regression testing

Performance Testing

Certification (Product Readiness)

New product development

Feature & Functional Enhancement

Maintenance and Support

Migration and Porting Services

Product Testing & QA

BPM Support & Maintenance Services

Business Process Consulting

Business Process Implementation

SAVVION Suite Integration

Rich Media Advertisement

E-Learning

Action Scripting

Flash / Flex/ RIA

2D / 3D Animation

Dedicated Development Center

Co-Outsourcing (RAD)

Product Maintenance & Support

Staff Augmentation

Testing Center

Web Based Business Apps.

E-Commerce solutions

Intranet & Extranet Applications

Portal & CMS

Website Re-design

Service Offerings Portfolio


Outsourced Product

Development58%

BPM Solutions13%

Web & Multimedia

12%

Customized Solutions

7%

Testing Services6%

Products4%

650+ Man Years

Service Offerings Portfolio


• Rigorous selection procedure: Series of written tests & personal interviews.

• Upfront compulsory “Employee Screening, Background and Reference Check from

Previous Employer(s)".

• Half Yearly Appraisal System.

• Short Escalation Path for Employees.

• Predefined Rigorous Annual Training Calendar.

• Widespread Recruiting Sources: Campus Placement, HR consultants and job portals

etc.

Human Resources

Very Low employee attrition

rate (less than 5% last fiscal)

promises longer business

continuity as in comparison to

25-30% in Southern India.

0

5

10

15

20

25

30

35

IT Industry PSI

30

4.8

Attrition Rate (%)

Attrition Rate


Quality Policy

To provide high quality software engineering services meeting end-to-end

requirements of the customers and to achieve continual improvement in these

services and customer satisfaction by active involvement of all our people &

customers.

Quality @ PSI is the function of 4 major components:

• People-experience & commitment

• Process-adherence & innovation

• Communication-live & crystal clear

• Project Management-monitor, analyze, & act

Contd…

Quality Management


• Seasoned in Offshore/Onsite Service Delivery

• Optimal mix of Developers, Design

Architectures, Technology Consultants & QA

experts

• Worked on mission critical projects with

Fortune 500 clients

• Self-driven & Self Managed tech team

• Having Multi Cultural Exposure

• Exposure To Multi tier Team Structure

People

• Non-Tiered communication at all levels

• Live support through various remote access

tools

• Interactive support through IM’s, VoIP, and e-

Mail

• Role and responsibility tracking

• Pre-defined escalation path

Communication

• Global approach to ISO 9001:2008 process

adherence

• Close loop approach for project

control, learning, and improvement

• Maintenance of project quality documents

• Analysis, Modeling, Control, Measurement, and

Reuse of processes and domain knowledge

• Dedicated SQA team.

Process

• Collaborative approach

• Project repository set up for

control, measurement, analysis, and re-use of

information

• Dedicated team (s) and formulation of their

pre-defined roles and responsibilities

• Team scalability (ramp up & ramp down)

• Risk Identification and Mitigation Plan

Project Management

Quality Management


Languages Application / Web Servers Databases

Java, .Net, C++, C

Win32 API's

UML

XML, XSL, XHTML

PHP, Perl/CGI

Other Scripting languages

Objective-C

iPhone SDK

Delphi

Weblogic

Websphere

Pramati

Jboss

Apache Tomcat

Microsoft IIS

Oracle Application Server

Borland Enterprise Server

Jrun

Fiorano

Oracle

DB2

Sybase

MSSQL Server

MySQL

Postgres

Cloudscape

Pointbase

Derby

Web Multimedia Programming Tools

JSP, Servlets

ASP.Net

ColdFusion

AJAX

DOJO

Flash

FLEX

Action Script

Adobe Multimedia Server

Photoshop

3D & 2D modeling tools

Eclipse

Borland J Builder

MS Visual Studio

Java forte

Visual café

Crystal reports

JReport

Microsoft Reporting Service

Cocoa/ Cocoa Touch

Software Engineering Tools Testing/Profiling Tools Configuration Management

MS Visio

TogetherJ

Enterprise Architect

ER Studio

Microsoft Project

Rational Suite

Bugzilla

Loadrunner

Winrunner

QTP

TPTP

Test Director

Unit Test Frameworks

Optimizeit

JProbe

CVS

Rational Clear Case

VSS

Perforce

Technology Stack – A Snapshot


Java Technology Stack

Java, XML & Javascript

MS Exchange, Database& Payment Gateways.

JCIFS, JTnef, POI, Lucene & Text Mining API

WebLogic, WebSphere, JBoss, JRun, Pramati, Tomcat

Junit, Jfunc, Jperf, HttpUnit & JMeter

Eclipse, Net beans, RAD, WSAD, MS Visio & MS Project

J2EE, RMI, JDBC, JSP, Servlets, Applets, EJB, 3.0, JMS, Struts, JSF, Lucene, L

DAP, JavaMail, JCIFS,POI, Log4j, Castor, XMLBeans, PDFBox, Spring, Novell’s

LDAP API, Hibernate, Aperture, Derby, J2ME, SNMP, Freecharts, ANT, Velocity


Microsoft Technology Stack

ASP.NET, VB.NET, C#, Visual C++

Microsoft Office SharePoint Server, Internet Information Server (IIS), Windows

Server 2000 /2003, MS Exchange 2003

SQL Server 2000/2005/2008, SQL Server Analysis Service

Microsoft Visual studio 2003 /2005 / 2008, Expression Blend 3

Microsoft .NET, Web Forms, Win Forms, ActiveX, Web

Services, SOAP, Windows Presentation Foundation

(WPF), Sliverlight, XML, UDDI, XSLT, DOM, AJAX, Web 2.0, Java script, VB

Script, COM/DCOM, Microsoft Share Point, Microsoft Dynamics AX/CRM


Open Source Technology Stack

PHP, Perl/CGI, Objective C, Action Script 2, Action Script 3

Apache, Weblogic, WebSphere, GlassFish, Spring

MySQL, PostgreSQL, Firebird

Adobe Dreamweaver, Eclipse, Zend Studio, Xcode, Adobe CS4, Flash Builder

LAMP, SOAP, Web Services, Zend Framework, CakePHP, Web2.0, Java

Script, AJAX, Jquery, DOJO, XML, Adobe Flash, Adobe Flex, Adobe

Photoshop, iPhone SDK, XSL, HTML, DHTML, XHTML, CSS 2.0, CSS 3.0, 2D& 3D

Modeling


Domain Expertise Tools, Suites & Frameworks Solutions

Business Process Management (BPM)•Intalio

•Savvion Business Manager

•Account Payable

•Work Distribution

•Document Verification

•Immigration & Screening Process

•Research Process

Enterprise Resource Planning (ERP) •MS Dynamics NAV / AX

•Purchase & Subcontracting

•Inventory Management

•Transaction Management

Customer Relationship Management

(CRM)

•Sugar CRM

•MS Dynamics CRM

•Leads Maintenance

•Account & Contact Maintenance

•Inquiry Tracking

•Sales Report Management

Supply Chain Management (SCM) •Tuppas SCM Solutions

•Shipment Tracking

•Fleet Management

•Consignment Tracking

Business Intelligence (BI) /

Data Ware Housing (DWH)

•Qlikview

•Siebel Analytics

•OBIEE

•Business Objects

•OWB

•ODI

•PSI (Pervasive Data Integrator)

•Reports

•Business Analytics

•Knowledge Repositories

Business Domain – A Snapshot


25%- 30% lower cost than

Indian silicon valley

Excellent Infra.

Security and Stable

Politics.

Engineering Education Hub

Well Connected by

Air/road/Rail

ISO 9001:2008

Screened , Trained and

Self Driven

Home grown & High

retention ratio

Multi-cultural exposure

Apt Size for Start Ups/Mid

Tier and Big Enterprise

Financially Stable & Growing

Why PSI?


You Aspire PSI Delivers

Risk MitigationAdherence to proven practices for IPR protection and data

security

Risk Sharing Facility for Pilot Project and team Ramp-Up & Ramp-Down.

Access at all Levels One-to-One access to top management, middle level and

your project team.

Complete Control on your Project 24* 7 Direct control through remote tools supported by

flexi-reporting under ISO 9001:2008 process.

PSI Team

Very high employee retention rate.

Self-driven independent tech team can deliver under raw

specifications

Local top talent & others chosen innovatively

Selective on Team The freedom to client to chose their team by taking

interviews/tests.

Customized Process Adherence

Collaborative approach with seamless integration to

client’s processes for minimum deviation and maximum

adherence in deliveries.

Quality Deliverables High quality output under guidelines of ISO 9001:2008

Partnership Led Approach

Commitment, Accountability & Responsibility, Active

Participation on ongoing basis.

PSI Differentiator


IMPLEMENTATION PHASE

Client Responsibility PSI Responsibility Output

Feedback and Reviews Mock ups / Proof Of Concept

Architecture Design

Prototype / Demo

System Design Document

Acceptance on Prototype/Design

Document

Code Implementations & iterative code

review

Unit Test Plan

Code Review Results

Feedback on interim releases Unit Testing Unit Test Results & Bug Log

User Acceptance Testing System Testing System Test Results & Bug Log

Closure on Project Final Delivery / Deployment Package Software / Application

PLANNING PHASE


NDA & Mutual Discussions with PSI

TeamNDA Exchange of Signed NDA

BRD Document / Feature List BRD AnalysisFunctional Specification & SRS

Document

Acceptance of Functional SpecificationsComplete proposal with effort estimate,

project estimate & time estimate.Project Documents & Project Plan.

SUPPORT PHASE


Detailed Report on Issues Support After Delivery

(Limited Time Duration)

Updated Version Application / Software

Annual Maintenance Contract Paid Post Sales Services Offshore Support

Outsourcing Process


Four floor building at prime location of

Jaipur, India.

Cafeteria, Sports Room & Dedicated Parking

Facility.

Controlled Environment: Raised

floors, Precision air-conditioning .

82.5 KVA electricity generator for backup

36 KVA Centralized UPS system for

uninterrupted power supply.

Infrastructure

VPN for people on the move & clients

CVS access over SSH from remote locations

PDC to authenticate and log users in network

File server to store code repositories CVS, SVN

& VSS

Local DNS server with firewall & SQUID proxy

PSI Network

24*7 VoIP calling, teleconferencing, and

instant access through messengers

P2P connectivity using remote access

tools, and dedicated e-mail services

High speed internet connectivity with 5 Mbps

T1 as primary link on optical fibre.

2 Mbps broadband 1 Mbps RF Link. 3 Mbps

Wireless Internet Connectivity for all PLs and

above.

Communication & Connectivity

Firewalls, IDS, Hardened Platforms

Intrusion detection system MS ISA server

Well defined Security and Disaster Recovery

Own Mail System for fast internal/external

communication

Symantec Antivirus Enterprise edition server

Proactive Security

ODC Infrastructure


Outsourcing Tools


• Software copyrights in India is protected under the provisions of Indian Copyright Act 1957

• It is applicable on all companies registered under the Indian Companies Act, 1956.

• The Copyright Law clearly explains:

The rights of a copyright holder

Position on rentals of software

The rights of the user to make backup copies

And most importantly the amendments imposed heavy punishment and fines for

infringement of copyright of software.

• Copyright Enforcement Advisory Council (CEAC) is the key nodal body to track and suggest changes

in the Copyright Law

• Several IPR and Copyright Law Enforcement agencies

Standardization, Testing and Quality Certification (STQC)

Computer Emergency Response Team (CERT)

Information Security Technology Development Council (ISTDC)

• The infringer can be tried under both civil and criminal law

IPR Protection in India


IPR Protection in PSI

• PSI is registered under the Indian companies Act, 1956.

• PSI has to abide by all the Indian statutory & compliance laws including the

INDIAN COPYRIGHT ACT, 1957.

• PSI is an ISO 9001:2008 certified company and we strictly adhere to quality and

data protection guidelines .

• PSI is an active member of Data Security Council of India [DSCI], an organization

which is very active in suggesting, influencing and enforcing IPR protection policy

in India.


IPR Protection in PSI

• By Party IP Violation Contracts: PSI offers to sign a IP violation contract with

relevant clauses with Clients which will give client more legal power and hence

more faith towards the vendor.

• Use of Licensed Software: We use only licensed software or products both by the

onsite and the offshore teams for all our projects.

• Central Code & Document Repository: It improves the overall efficiency and

avoids numerous placeholders for critical documents and code.

• Encourages Periodic IP Audits: We encourage our Clients to perform a periodic IP

audit and examine any new work that can be copy righted.

• In-House IP Awareness Sessions: All employees are provided frequent trainings

and awareness sessions on IP protection process and ways to protect Intellectual

Properties.


• PSI has what it takes to make a successful captive client relationship;

Vision, Ethics, Risks-Sharing, Quality Focus, High RoI, Sense of Ownership and

Responsibility and Total Customer Focus.

• Some of the benchmark long term client relationships are mentioned as under:

10+ years – development and implementation of BPM suite catering to Fortune

500 Customers

8+ years – Outsourcing risk share and collaborative IT services for licensing

management systems

7+ years – Captive ODC services for development and SQA for BI/ Operational

Intelligence suite

7+ years- Captive ODC outsourcing services for forensic e-mail compliance

solution

3+ years- dedicated offshore for full product life cycle management solution

Captive ODC Success Stories @ PSI

Success Stories


Thank You

We appreciate your time in reviewing the information and value every opportunity to work with

you

Please visit us at www.thePSI.com for further information or contact at [email protected]

http://www.thepsi.com/

mailto:[email protected]

PSI Corporate Profile

Technology

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