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PROTOCOL caters to the needs of various segments and offers services such as: Executive Coaching Managerial Training Institution Training Image Styling Personality Development Special Programs for Women and Brides Children Specific Programs Handwriting Analysis Services Personal Counseling Our training programs are customized to address our client specific business needs which add immense value in improving productivity and customer relation of the participants. Protocol was founded by two enterprising professionals Dr. R. Venkatesh and Mrs. Kauser Khan with a vision to be one of the finest confidence building centers imparting admirable etiquette, excellent communication skills, smart body language and social skills. The canvas of our activities covers various programs for executives at all levels, professionals from all walks of life, students and faculty of educational institutions enabling the participants to develop skills in communication, etiquette and thereby preparing them to face the world confidently. ABOUT US We have expertise in training employees on Cross-cultural Sensitization thereby helping them make a professional impression about their organization anywhere in the world. Please visit www.protocol.org.in to know more! W W e e B B u u i i l l d d C C o o n n f f i i d d e e n n c c e e . . . . Y Y o o u u a a c c h h i i e e v v e e S S u u c c c c e e s s s s
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Page 1: Protocol Profile Corporate

PROTOCOL caters to the needs of various segments and offers services such as:

Executive Coaching Managerial Training Institution Training Image Styling Personality Development Special Programs for Women and

Brides Children Specific Programs Handwriting Analysis Services Personal Counseling

Our training programs are customized to address our client specific business needs which add immense value in improving productivity and customer relation of the participants.

Protocol was founded by two enterprising professionals Dr. R. Venkatesh and Mrs. KauserKhan with a vision to be one of the finest confidence building centers imparting admirable etiquette, excellent communication skills, smart body language and social skills. The canvas of our activities covers various programs for executives at all levels, professionals from all walks of life, students and faculty of educational institutions enabling the participants to develop skills in communication, etiquette and thereby preparing them to face the world confidently.

ABOUT US

We have expertise in training employees on Cross-cultural Sensitization thereby helping them make a professional impression about their organization anywhere in the world.

Please visit www.protocol.org.in to know more!

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Page 2: Protocol Profile Corporate

MODULES FOR SUCCESS

Programs for Executives

1. Conversational skills 2. Effective communication and accent

neutralization 3. Stress management 4. Understanding the Corporate Culture 5. Telephonic etiquette 6. Email etiquette 7. Inter personal skills 8. Body language 9. CRM 10. Corporate Ethics 11. Time Management

Programs for Managers

1. Managing People 2. Video conferencing 3. Root Cause Analysis 4. Business etiquette for better decision making 5. Conversational skills 6. Body language 7. Grooming for the next generation leaders 8. Effective communication and accent neutralization 9. Mentoring skills 10. Dining etiquette 11. Change management 12. TQM 13. Multiparty teleconferencing 14. Stress management 15. Time management 16. Group Dynamics 17. Making effective decisions 18. Telephonic etiquette 19. Email etiquette 20. Interviewing skills 21. Inter personal skills 22. Protocol of Partying 23. Become an exceptional host/guest 24. Managing Cost 25. Project Management 26. Management Skills 27. Business ethics 28. Women in Management 29. Work Life Balance 30. Strategy/ Tactical Planning for Organization 31. Motivating Employees 32. Value based Management 33. Performance Management 34. Problem Solving 35. Team Building 36. Business meeting 37. Presentation Skills 38. Balance Scorecard 39. Tactical Leaders in Dynamic Environment 40. Mapping Skills

Page 3: Protocol Profile Corporate

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1. Discovering self potential 2. Facing challenges successfully 3. Aligning individual visions and goals to that of the

organization 4. Self improvement as a professional and goal setting 5. Developing a positive attitude, overcoming negative

behavior 6. Understanding work culture and adaptation at

work place 7. Handling interpersonal skills better 8. Identifying problems and dealing with them

confidently 9. Knowing your superiors and work group 10. Reaching up to the expectation of the superiors 11. Developing women mentors in the corporate world 12. Grooming and organizational expectation w.r.t.,

Indian v/s Western counterparts 13. Importance of personal hygiene, its effect on self

confidence 14. Presenting a professional image with tools like -

appropriate office make- up, hair style, power dressing/ business attire

Our courses are customized as per the organizational requirement.

The customization is done based on the following methodology:

Conduct the gap analysis Formulate the training program Explore the effectiveness and completeness jointly with the organization Incorporate program specific objective, exercises, role-plays etc. Conduct the training Conduct a post-test to assess the level of learning Follow-up with another test, one month later, to test the level of retention and application of the concepts

taught Conduct refresher training sessions to revise and reinforce the concepts

Page 4: Protocol Profile Corporate

TESTIMONIALS "This was the first time that we had engaged with Protocol. We found their approach extremely meticulous. Their belief to truly "Customize" a programme rather than providing a 'canned' content impressed us the most. They took time to discuss with some of the participants on the expectations and made their best efforts to incorporate the same into the programme. Their presentations were lively interspersed with interesting video's, anecdotes and examples. The participants who attended the programme had an engaging & enriching experience."

Mr. Kasi Viswanath Head-HR PMO & People Transition Wipro-India & Middle-east business

“Fortunate to be a part of personalized training courses. Learning by 'doing' is put into application and certainly the best way to remember. Protocol’s courses have been instrumental in unveiling my hidden strengths & charm.”

Anupama General Manager – Projects C.Krishnaiah Chetty & Sons, Bangalore

“We had a good working experience with Protocol who has displayed good understanding of customer needs and customizing the training requirement thereof. They have conducted Leadership training program for Senior Management as well as the middle level management and communication training programs for associates. Their sessions are interesting and their commitment to make a difference and consistent performance has been the hallmark of their performance. “

Rama Mylapore Manager HR Crossdomain Solutions Pvt. Ltd.

“PROTOCOL has the expertise, wide range of consultants and the ability to tailor their services to meet our requirements. PROTOCOL have always provided us with prompt attention, and have continued to deliver an excellent service. PROTOCOL has proven to be a great provider of training for our staff. Excellent trainers and a flexible attitude to the demands for provision of training have been their virtues. It's good to have such enthusiastic trainers who make the subject more interesting. The trainers were able to demonstrate good practical examples and real cases to identify the issues. Altogether, a very positive experience that has benefitted our company. It’s one of the best trainings companies we have come across.”

Sheshav Gupta Head HR Torry Harris Business Solutions

Page 5: Protocol Profile Corporate

CLIENTELE

Motorola Bosch Wipro Cross Domain Torry Harris Convergys Kyocera VMOKSHA Technologies Mahindra Retail Autoliv Axes Technologies AT & T BHEL Titan industries Tata Tele services Tenneco Automotives State Bank of India ING Vysya bank HSBC Karle group Innoventures Private Limited Geodesic

Manipal Hospital Sagar Hospital Micro Labs Infosys BPO Gokuldas Images Global Screening Services TV9 AIR (FM Rainbow) Home Guards Lime Lite Met-life UMLSS

#399, 7th Cross, Jayanagar 1st Block, Ashoka Pillar Road, Bangalore 560011 Phone: 9900137030 / 080-41477889 | Email: [email protected]

www.protocol.org.in