Prot test ld v1

Leonardo DíazDesign Thinking Action Lab

The problem statement is:

Between the transporters of Di-Gutier and their employers,they need to find a better way to coordinate, control andcommunicate the information regarding the monthlyperformance of the transporters, because the continuousmistakes and uncertainty in the monthly incomes areweakening the relationship, already mistrusting each other.

1. Each employee and employer registration must be signed byboth parties: It is important to have a way to check thequantities transported by both parties, employees andemployers. Using this tool, they can avoid differencesbetween each of the parties, and by signing the record, theyare accepting the information that it contains. It’s essential togenerate a copy of this record for the employer and anotherfor the employee, so that each has the historical supportavailable in the case of discrepancies.

Given the context of the company (small business), theelements of this prototype are:

To design the document:

• You must design a document easy to fill and to be considered as valid by both parties (employee and employer).

Save the document:

• Provide a way to archive documents in order to have a backup of them.

2. Write down on a notebook the transportation dates,payload and price that should be paid for this service: Isimportant to have this information, because they are thebasis of the business and the way that transporters receivetheir payment. Perhaps this is one of the most basic ways tokeep track of the work that each transporter performs, but itis developed in order and systematically, they can generatean effective mechanism for monitoring of the quantities andamount transported.

Given the context of the company (small business), theelements of this prototype are:

Define how to register the information:

• Establish standards how to write the registration of tons carried and the prices associated to the service.

Establish the format for registration:

• Achieving design an easy and efficient way to register the appropriate information.

1. In order to do the present assignment, for each of the prototypes,I consulted the same people involved in the "Empathize andDefine“ assignment .

2. Their opinion was that the prototypes are useful and feasible toimplement. And they considered them as an initial tool to helpimprove and resolve the problem.

3. It should be necessary to have the documentation associated toeach prototype, to generate the main guidelines and directions toimplement it by the current and next employees so they will beable to use them rightly.

4. The view of stakeholders is that prototypes are valuable, they aresimple but extremely useful tools to solve the defined problem.Represent an appropriate solution that does not require muchtime.

1. Within the allocations made, it was possible to develop a realsolution to a problem that we have identified in a company, andlearned new tools and techniques, such as the empathy map.

2. The identification of different ideas and the development of twoprototypes have been able to generate two solutions that arecomplementary and both can be implemented in the reality.

3. The next steps are to present the prototypes to all thetransporters in the Port and to seek the chance to reallyimplement the idea.