PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc. P2P: Enabling business processes in a global marketplace Jonathan Hare Chairman and Co-Founder.

PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc.

P2P: Enabling business processes in a global marketplace

Jonathan HareChairman and Co-Founder

PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc.

Agenda

Business processes in the real world

The hub-centric approach

The peer-to-peer advantage

A process-centric, P2P alternative

“Napsterizing” B2B - a global marketplace emerges

PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc.

Business processes in the real world

Grow organically to include multiple, disparate applications, systems, information and people

Each instance of a process is unique, unpredictable and changing

Routinely cross organizational, geographical and technological boundaries

Largely manual, ad-hoc, iterative, and document-intensive

Generally peer-to-peer, not client-server: Distributed, not centralized No single person, organization or application understands or controls

the entire process from end-to-end

PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc.

Business pain: technology has fragmented processes…even the simple ones

FinancialController

P.O.

CSR

Invoice

Credit AgentACH / EIT

Payment Order

Financer:

Budget

IT Manager

RFPBuyer:

Less than 2% of business processes are automated end-to-end

Vendor:

Sales Rep

Quote

Contracts

Warrantee

PurchasingAgent

PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc.

Why hub-centric approaches break down for enterprise business processes

Centralized control to bring together diverse people, systems, and organizations

Assume uniformity of all instances of process

Limited flexibility to support dynamic / changing nature of processes

Limited visibility into process at any point in time

Limited scalability

Systems and applications enforce control versus process participants assuming control

PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc.

Peer-to-Peer is the only successful approach to addressing massively complex, global applications

Standard Protocols

Grows & adapts organically

Distributed execution – share the burden Inherently scalable Fault-tolerant Diversity emerges naturally

Distributed investments

Diversity emerges naturally

Peer power – diversity emerges naturally

Centralized / Hub-centricPeer-to-Peer

Standard everything

Engineered, built & maintained

Centralized execution – bear the burden Limited scalability Single point-of-failure Diversity means complexity

Massive centralized investments

Standardized “best” practices

Centralized control – uniformity rules

P2P success stories: Internet, eMail, ICQ, Napster,…eBay, Linux, Capitalism

PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc.

The P2P advantage

PEERPEERPEERPEER

PEERPEERPEER

Decentralized control = flexibility, diversity, scalability and collaboration

Standard communication, coordination & access protocols

Processes grow and adapt organically

Peer-to-peer beyond Napster: Internet, eMail and Napster

Consilient Sitelets:process personalization agents

SiteletProcess Agent

Task AgentProcess building block

Peer-to-Peer Collaboration

Detached, Static Content

Files Web Page eMail

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Any Client

eMail Browser PDA

Collaborative Content

PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc.

Unifying disparate technologies in the market to increase productivity

PortalsPortals Front-EndsFront-Ends

EAIEAI

Enterprise ApplicationEnterprise Application

Legacy Application

Legacy Application

Web Site / ApplicationWeb Site / Application

WorkGroup / Email

WorkGroup / Email

Office Applications

Office Applications

DatabasesDatabases LocalFilesLocalFiles

ManualTask

ManualTask

Structured Processes Manual / Ad-hoc Processes

Sitelets

PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc.

Consilient is the first to remove process limitations without requiring uniformity

Are complex and ad-hoc

Are a hybrid of manual and automated tasks

Rely on content from multiple, disparate applications and systems

Must be shared with people across company and geographic boundaries

Must change frequently, with minimal risk and effort

Order / Configuration

Requisition

P.O.

Invoice

Payment

Process ExampleWe unify processes that:

EDI

PROPRIETARY AND CONFIDENTIAL Copyright © 2000 Consilient, Inc.

Napsterizing B2B – enabling a global marketplace

Conduct any business transactions and make markets with anyone, anywhere

Unlimited reach – any apps, content, and people

Enables key ingredients to a functioning market: Transparency Security, audit trails Contract enforcement Rights management Metering Arbitrary Fulfillment

Peer-to-peer business model, no-friction deployment means the market can grow organically